
It delivers clear visibility into spending, boosts efficiency for both employees and finance teams, and stands out as a mature, enterprise-grade solution that's continually improving with AI enhancements. It effectively streamlines and automates travel and expense management, saving users significant time while reducing errors and ensuring strong policy compliance. Features like mobile receipt capture, auto-preloading of card expenses with smart categorization, seamless integrations with other systems. It delivers clear visibility into spending, boosts efficiency for both employees and finance teams, and stands out as a mature, enterprise-grade solution that's continually improving with AI enhancements Review collected by and hosted on G2.com.
Persistent complaints highlight frequent glitches, poor performance, complex configurations requiring heavy admin support, and unreliable features (e.g., receipt processing errors or tricky navigation), which lead to low employee adoption, workflow disruptions, and ongoing frustration even in 2026.
What I dislike most about SAP Concur remains its outdated, clunky, and often frustrating user interface—frequently described as slow, laggy, buggy, and unintuitive, with long load times, inconsistent mobile/web experiences, and a steep learning curve that makes everyday tasks like expense submission or receipt uploads feel unnecessarily tedious and time-consuming. Review collected by and hosted on G2.com.
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