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SAP Concur Reviews & Product Details

SAP Concur Overview

What is SAP Concur?

SAP Concur is the world’s leading provider of integrated travel, expense, and invoice management solutions, driven by a relentless pursuit to simplify and automate these everyday processes. With SAP Concur, a top-rated app guides employees through every trip, charges are effortlessly populated into expense reports, and invoice approvals are automated. By integrating near real-time data and using AI to audit 100% of transactions, businesses can see exactly what they’re spending without worrying about blind spots in the budget. SAP Concur solutions eliminate yesterday’s tedious tasks, make today’s work easier, and help businesses run at their best every day.

SAP Concur Details
Product Website
Languages Supported
Czech, Danish, German, English, French, Indonesian, Italian, Japanese, Korean, Dutch, Norwegian, Polish, Spanish, Swedish, Chinese (Simplified)
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Product Description

SAP Concur solutions simplify expense, travel, and invoice management for greater visibility and control.

How do you position yourself against your competitors?

Drive more automation and integration into travel, expense, and invoice processes
SAP Concur offers a truly integrated expense, travel and invoice solution and continuously builds upon these solutions by automating and connecting every step, from spending requests and bookings to receipts, reimbursement, and reconciliation.

Reinvent employees’ experiences ahead of their expectations
By eliminating every possible piece of paper from travel and expense processes and connecting employees with the apps they already use, SAP Concur solutions can automatically populate expense reports and invoices, freeing employees to make more strategic decisions and focus on what matters.

Develop new ways to sharpen visibility into spending
With integrated travel, expenses, and invoices, as well as interactive, roles-based dashboards and reports, budget owners get a single view of spending, allowing them to see what's been spent and what's coming up.


Seller Details
Company Website
Year Founded
1993
HQ Location
Bellevue, WA
Twitter
@SAPConcur
23,009 Twitter followers
LinkedIn® Page
www.linkedin.com
6,889 employees on LinkedIn®

Stephanie M.
SM
Overview Provided by:
Senior Marketing Manager at SAP Concur

Recent SAP Concur Reviews

NS
Nehal S.Small-Business (50 or fewer emp.)
5.0 out of 5
"Nice"
Time saving Ease response Quick management
Sanwad M.
SM
Sanwad M.Small-Business (50 or fewer emp.)
5.0 out of 5
"Good Experience"
Streamline process, integration with other system, real time reporting
Clement Nelson A.
CA
Clement Nelson A.Small-Business (50 or fewer emp.)
4.5 out of 5
"Review for sap concur"
The best software with regards to business travel and the service
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This seller hasn't added their security information yet. Let them know that you'd like them to add it.
4 people requested security information

SAP Concur Media

SAP Concur Demo - SAP Concur Mobile App
Mobile application
SAP Concur Demo - Mobile receipt capture
Snap a picture of your receipt from your smartphone
SAP Concur Demo - Get the reports you need
Use Analytics from SAP Concur
SAP Concur Demo - Concur desktop
Integrated travel and expense application
Play SAP Concur Video
Play SAP Concur Video
Play SAP Concur Video

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Video Reviews

6,161 SAP Concur Reviews

4.0 out of 5
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6,161 SAP Concur Reviews
4.0 out of 5
6,161 SAP Concur Reviews
4.0 out of 5

SAP Concur Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for SAP ConcurQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Adarsh S.
AS
Senior Design Engineer
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about SAP Concur?

The simplified workflow, allows the user to seamlessly put in just the needful details. The option to copy an expense report helps us in saving time by just copying a past report and editing it. Review collected by and hosted on G2.com.

What do you dislike about SAP Concur?

User inteface!! it is really bad. Things are too much descriptive, nothing icon based. If the GUI is made more graphical the dashboard would look cool and would avoid us to keep searching for things and it helps us to explore things easily rather than someone teaching us to navigate. Review collected by and hosted on G2.com.

What problems is SAP Concur solving and how is that benefiting you?

SAP concur has really helped us in putting up expenses and travel management easy. Being in an MNC there would be many things while initating a workflow. All the things are preloaded here by our backend team and as an user it ensures that we key in all the needful data required by our backend teams like Accounting, Approval magers, Payrole, Finance teams this really helps us a lot by avoiding repeated to and fro submissions and helped us reduce the hazzle of repeated rejections by our approving teams saying "You have missed putting this info." Review collected by and hosted on G2.com.

Mauricio E. A.
MA
Director Lean PPI Business System, AIG
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about SAP Concur?

Easy one single place to manage my T&E expenses, book my tickets and travel reservations. For a busy executive this save me hours looking for tickets or calling agents to book my travels.

It gets more intuitive in each release versions, you own literally your bookings while you look for the best options. Review collected by and hosted on G2.com.

What do you dislike about SAP Concur?

Probably in my particular case is sometimes the lack of options for direct flights coming from Costa Rica to certain destinations. Not really connected to the tool itself but from a AMEX agency perspective (partner with concur from my last two companies perspective)

Interactions with agents are not always fast, so that could be improved. But the software itself is very intuitive Review collected by and hosted on G2.com.

What problems is SAP Concur solving and how is that benefiting you?

Expense control management and approval for my team of T&E as I work for a large multinational

Auto expense approval is a great assist that save me time before I approve travel expenses Review collected by and hosted on G2.com.

Open Discussions in SAP Concur
MS
Head of Communications and Remote Work.
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about SAP Concur?

SAP Concur is the best platform for keeping a detailed record of all the travel and expenses your employees incur in the course of their work activities.

SAP Concur is compatible with the best applications and operating systems on the market so you can monitor each of your work activities with total efficiency.

SAP Concur gives you access to a secure platform that protects all your personal data from any virtual threat. Review collected by and hosted on G2.com.

What do you dislike about SAP Concur?

SAP Concur is the best on the market for you travel records, it is simple to use and easy to access, providing ideal integration with the mobile devices of my preference.

I have no problems with SAP Concur services. Review collected by and hosted on G2.com.

What problems is SAP Concur solving and how is that benefiting you?

SAP Concur has greatly improved each of our processes for monitoring and recording all of our employees' activities, it is perfect for sharing information of general interest and for making corporate expense review accessible and professional. Review collected by and hosted on G2.com.

Verified User in Food & Beverages
AF
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about SAP Concur?

I like that SAP Concur makes it easy to track expenses for cross charge to Head account and submit receipts, and get quick approvals after same time of submission. It saves time and keeps everything organized in one place with one link one account. Review collected by and hosted on G2.com.

What do you dislike about SAP Concur?

SAP Concur can be slow, especially during busy times. Adding receipts can also be a bit tedious. Improving these areas would help a lot. Additionally, once a request is approved, there should be no need to send another notification to the approver. It would be better if they only received one notification after the initial approval. Review collected by and hosted on G2.com.

What problems is SAP Concur solving and how is that benefiting you?

SAP Concur helps with travel and expense management by making it easier to track expenses, submit receipts, and organize travel plans. It benefits me because everything is kept in one place, which saves time on manual entry and speeds up approvals. This means I can focus more on my work instead of dealing with paperwork. Review collected by and hosted on G2.com.

Nitish Kumar M.
NM
Software Engineer
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about SAP Concur?

Concur provides solutions for Travel, Vendor, Invoice and other areas which makes it more viable then other tools which are dedicated for just on area. It's really very easy to create and manages expenses with Concur. It creates Expense Reports, Invoices, Purchase Orders, Inventory Management etc. Customer support is also good which provides solutions to problems quickly. It's easier to setup. I use it everyday. Review collected by and hosted on G2.com.

What do you dislike about SAP Concur?

No option to re-create an invoice is on of the most frustrating thing in Vendor Mangement. In Travel Mangement UI is quite cluttered and not readable text. Selecting hotels on the map is frustrating due to the 'search this area' button — having to re-enter addresses feels annoying. I would prefer to choose a location directly on the map for searching hotels. If this feature exists, it needs to be more visible because I can't find it. Also SFTP files everyday get's refereshed which makes it harder for integration on date timestamp. Review collected by and hosted on G2.com.

What problems is SAP Concur solving and how is that benefiting you?

It reduces manual efforts of creating Invoices and Expense Reports, Billing vendors and having an eye on inventory. It makes handling multiple currencies very easy and we can import expense from e-reciet and images. Review collected by and hosted on G2.com.

Open Discussions in SAP Concur
Ashwin R.
AR
Continuous Improvement Specialist
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
What do you like best about SAP Concur?

The ease of accessing the activity that needs to be done and the process of getting the travel settlement is smooth with a proper heirarchy. It has a great customer support and can be used for a lot of activities. There a quite a number of features with ease of integration from the photos into the software. Review collected by and hosted on G2.com.

What do you dislike about SAP Concur?

At the first glance, it seems difficult to use as there is not much options showing on what needs to be done but once you are used to it, it becomes smooth. Review collected by and hosted on G2.com.

What problems is SAP Concur solving and how is that benefiting you?

The process of claiming and settling the travel expenses are quite smooth and user friendly. Review collected by and hosted on G2.com.

CC
Business Analyst
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about SAP Concur?

SAP Concur lets you manage all your work activities and corporate expenses like a pro.

SAP Concur is perfect for keeping a detailed record of all your labor operations, increasing the control of each of your activities.

In addition, SAP Concur is a platform where you can quickly register to visualize and control all your work expenses. Review collected by and hosted on G2.com.

What do you dislike about SAP Concur?

I think SAP Concur is one of the best systems to manage your expenses and work activities, it is perfect to control your employees' corporate travel and share information of professional interest. SAP Concur has an excellent performance, there is nothing negative or unfavorable. Review collected by and hosted on G2.com.

What problems is SAP Concur solving and how is that benefiting you?

Thanks to the services of SAP Concur my company has been able to perform a professional management of all activities related to our work processes, verify the payment of our expenses and better manage the itineraries of our employees. Review collected by and hosted on G2.com.

Justin W.
JW
Senior Cloud Solutions Analyst
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about SAP Concur?

Concur is very user-friendly for our employees to use. Most of the questions we get about the software are related to policy, not Concur. The SAP staff running Concur have recently gotten a renewed vigor for improving the product. I've participated in multiple user feedback sessions with them where I shared frustrations, user scenarios, suggestions, etc., and they have always been very receptive to my suggestions. They seem to place a lot of value on direct client feedback, even though we're a pretty small customer of theirs. I use Concur every workday and it's a very reliable service. There are occasional glitches and downtimes, but they are quite rare. Review collected by and hosted on G2.com.

What do you dislike about SAP Concur?

With all the connections to other systems (especially HRM for user management and the ERP for financials), implementation is an involved process and it's worth engaging an implementation partner if you can afford it. That said, it's not a knock against Concur - rather, it's the nature of the beast and Concur consultants are well-equipped to walk you through options and best practices for configuration. Review collected by and hosted on G2.com.

What problems is SAP Concur solving and how is that benefiting you?

Concur makes it easy for our users to get reimbursed for Travel and other costs. Review collected by and hosted on G2.com.

OP
Security Analyst
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about SAP Concur?

SAP Concur allows you to keep a complete record of all your business expenses to be more effective in managing your debts.

SAP Concur integrates with your mobile devices, allowing you to be much more productive in recording your work activities.

In addition, SAP Concur is a fantastic system to control the development of all your employees' corporate travel. Review collected by and hosted on G2.com.

What do you dislike about SAP Concur?

SAP Concur is reliable to take control of all your business expenses, it is efficient because it allows you to use top-notch resources to record all your business activities and relationships.

There is nothing wrong with SAP Concur. Review collected by and hosted on G2.com.

What problems is SAP Concur solving and how is that benefiting you?

SAP Concur has become a vital system for the proper functioning of our work activities, it allows us to be much more productive and offer better services to our entire customer base. Review collected by and hosted on G2.com.

DL
Educational Systems and Applications Consultant
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about SAP Concur?

SAP Concur is a premium software, all its digital tools are geared to meet all your work needs.

SAP Concur offers great support to monitor all your work expenses, manage your schedule and manage your work relationships.

SAP Concur has an accessible and friendly platform for all types of users, it adapts completely to your technical skills. Review collected by and hosted on G2.com.

What do you dislike about SAP Concur?

SAP Concur is a very reliable software with a great market value, its corporate plans are top quality and its digital tools are very easy to use.

SAP Concur does not have any kind of problem. Review collected by and hosted on G2.com.

What problems is SAP Concur solving and how is that benefiting you?

My entire work department benefited from the use of SAP Concur functions, it allows us to better manage our time and be much more productive for our company. Review collected by and hosted on G2.com.