# Navan (Formerly TripActions) Reviews **Vendor:** Navan **Category:** [Travel Management Software](https://www.g2.com/categories/travel-management) **Average Rating:** 4.7/5.0 **Total Reviews:** 9,093 ## About Navan (Formerly TripActions) Navan is the global AI-powered business travel and expense platform that makes travel easy for frequent travelers. From finding flights and hotels, to automating expense reconciliation, with 24/7 support along the way, Navan delivers an intuitive experience travelers love and finance teams rely on. See how Navan customers benefit and learn more at navan.com. ## Navan (Formerly TripActions) Pros & Cons **What users like:** - Users find Navan's interface **easy to use** , making booking and reimbursements a seamless experience. (1513 reviews) - Users love the **easy booking** process of Navan, allowing quick access to flights, hotels, and travel options. (645 reviews) - Users find Navan ( **incredibly convenient** ), making booking flights, hotels, and trains easy for both business and personal travel. (559 reviews) - Users find Navan to provide a **simple and user-friendly experience** , making business travel management effortless and efficient. (505 reviews) - Users love the **intuitive interface** of Navan, making booking flights and hotels fast and easy. (444 reviews) - Efficiency (402 reviews) - Users appreciate the **seamless user experience** of Navan, making travel booking quick, easy, and hassle-free. (385 reviews) - Expense Management (360 reviews) - User Interface (333 reviews) - Travel Management (326 reviews) **What users dislike:** - Users face significant **booking confusion** with Navan, encountering issues with reservations, trust, and customer service responsiveness. (185 reviews) - Users find **limited options** for meals and accommodations, hindering flexibility for team events and expenses. (185 reviews) - Users face **booking issues** with multiple steps, lack of support, and frustrating prompts for AAA membership during hotel reservations. (179 reviews) - Users face challenges with **hotel booking changes** , as it often involves third parties and lacks flexibility for cancellations. (169 reviews) - Users face **approval issues** , experiencing delays and lack of clarity in the approval workflow for bookings. (135 reviews) - Users face challenges with **receipt management** , particularly with expense reporting and transaction approvals being cumbersome. (129 reviews) - Expensive (117 reviews) - Pricing Issues (115 reviews) - Poor Customer Support (113 reviews) - Location Issues (109 reviews) ## Navan (Formerly TripActions) Reviews ### 1. Easy booking, but slow customer service **Rating:** 3.5/5.0 stars **Reviewed by:** Mahima . **Reviewed Date:** December 03, 2025 **What do you like best about Navan (Formerly TripActions)?** I really like this aspect of Navan (Formerly TripActions) that I don't need to spend my own money. Whenever I book a flight, my manager is automatically notified and they approve it. This means I don't need to do anything. **What do you dislike about Navan (Formerly TripActions)?** Sometimes I have trouble booking my favorite hotel because they are not available. Additionally, sometimes the app becomes slow and the response time of customer service is also slow. **What problems is Navan (Formerly TripActions) solving and how is that benefiting you?** I use Navan (Formerly TripActions) for easy hotel and flight bookings, which makes booking management straightforward and simple. It simplifies the process for my office trips and eliminates the need for personal payments. ### 2. Simple and straightforward **Rating:** 5.0/5.0 stars **Reviewed by:** Chuck T. | Principal, Project Management, Mid-Market (51-1000 emp.) **Reviewed Date:** May 27, 2025 **What do you like best about Navan (Formerly TripActions)?** I appreciated that it provided clear responses without complicating my booking process by relying on others for arrangements. The policy was straightforward and easy to review. **What do you dislike about Navan (Formerly TripActions)?** I'm not sure there is anything here to dislike. **What problems is Navan (Formerly TripActions) solving and how is that benefiting you?** It helps me book and solve my travel planning. I can find everything I need at my fingertips. I get my itinerary in an easily shareable format for my family as well. ### 3. Very Detailed and Customizable Experience **Rating:** 4.5/5.0 stars **Reviewed by:** Heidi S. | Business Support, Small-Business (50 or fewer emp.) **Reviewed Date:** April 09, 2026 **What do you like best about Navan (Formerly TripActions)?** Very detailed and customised which helps us to select our preference **What do you dislike about Navan (Formerly TripActions)?** Slow and cost is higher than other platforms **What problems is Navan (Formerly TripActions) solving and how is that benefiting you?** It benefits us to be able to see the options available on the platform. ### 4. Timely, Helpful Support and a User-Friendly Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Mid-Market (51-1000 emp.) **Reviewed Date:** June 01, 2026 **What do you like best about Navan (Formerly TripActions)?** Support is timely, effective, and genuinely helpful. The platform is also very user-friendly and easy to navigate. **What do you dislike about Navan (Formerly TripActions)?** Sometimes it takes too long to load the results. **What problems is Navan (Formerly TripActions) solving and how is that benefiting you?** It cuts the time it takes to find the right flight or hotel from hours down to minutes. ### 5. Effortless Business Travel Management **Rating:** 5.0/5.0 stars **Reviewed by:** Jeff G. **Reviewed Date:** February 11, 2026 **What do you like best about Navan (Formerly TripActions)?** I like that Navan is a one-stop place to book travel for business. It's very user-friendly and easy to navigate and use, which is super efficient and saves me a lot of time. I just type in the location I want, and it provides all kinds of choices, recommendations, and reviews for that particular place. The system is so intuitive that I found it easy to use even without any training. **What do you dislike about Navan (Formerly TripActions)?** Nothing at this time **What problems is Navan (Formerly TripActions) solving and how is that benefiting you?** Navan is a one-stop shop for business travel that's user-friendly and efficient, saving me time by providing various choices and reviews for locations. ### 6. Easy to Use with a Handy Receipt Upload Feature **Rating:** 5.0/5.0 stars **Reviewed by:** Codee B. | Manager, Client Acquisition , Enterprise (> 1000 emp.) **Reviewed Date:** February 17, 2026 **What do you like best about Navan (Formerly TripActions)?** So easy to use, love the receipt upload feature **What do you dislike about Navan (Formerly TripActions)?** I wish it would default to saving a draft until my trip is complete - less clicks for me and less risk of submitting one expense at a time if I accidently hit submit (v. save as a draft) **What problems is Navan (Formerly TripActions) solving and how is that benefiting you?** Saving me time and headache of traditional expense reports ### 7. Run away ... **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Automotive | Enterprise (> 1000 emp.) **Reviewed Date:** January 12, 2026 **What do you like best about Navan (Formerly TripActions)?** Booking a trip is quite simple, that's pretty much it on the positive ... **What do you dislike about Navan (Formerly TripActions)?** Trips tend to be significantly more expensive on this platform compared to others, and booking plane tickets is particularly cumbersome. Customizing your trip as you want is difficult, and often you have to contact the airline directly to make changes. Tax information isn't automated either; you have to manually edit each expense, even though the necessary data could easily be extracted from the receipt. This results in much more work than with other platforms. I regularly receive receipts in my email that I would like to forward to Navan for automatic expense assignment, but unfortunately, this feature is not available. Additionally, the manager interface is very confusing and difficult to navigate, making it unclear what is required when reviewing expenses. Given all these issues, I would not recommend this tool in its current form. **What problems is Navan (Formerly TripActions) solving and how is that benefiting you?** Nanan is causing more issues than it is solving for me right now. ### 8. Clean, Intuitive Travel Booking with Seamless Integrations **Rating:** 5.0/5.0 stars **Reviewed by:** Regal G. | Scientist, Small-Business (50 or fewer emp.) **Reviewed Date:** February 10, 2026 **What do you like best about Navan (Formerly TripActions)?** Navan’s clean, intuitive interface makes booking and managing trips incredibly easy, while the real-time expense tracking and seamless integrations save time and reduce friction for users.” **What do you dislike about Navan (Formerly TripActions)?** Some advanced features can feel a bit overwhelming at first, and there’s a slight learning curve for new users before everything feels intuitive.” **What problems is Navan (Formerly TripActions) solving and how is that benefiting you?** Navan streamlines business travel and expense management by combining booking, itinerary tracking, and expense reporting into a single platform. This reduces time spent switching between tools, minimizes errors, and improves compliance with travel policies. For me, this means less administrative overhead, quicker reimbursements, and a smoother travel experience overall.” ### 9. Effortless Expense Filing with Exceptional UX **Rating:** 5.0/5.0 stars **Reviewed by:** Steven H. | Sr. PRoduct Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** February 10, 2026 **What do you like best about Navan (Formerly TripActions)?** I really like Navan for its user experience and design. Everything is very simple and easy to do. Whenever I need to complete a task, I can do it quickly and without any friction, which is great since filing business expenses isn't something I particularly enjoy. Anything that enables me to get that task done quickly is a huge plus. **What do you dislike about Navan (Formerly TripActions)?** Once, there was a single button that was hard to find the first time, but I've really never had issues. **What problems is Navan (Formerly TripActions) solving and how is that benefiting you?** I use Navan for easily filing business expenses, which allows me to complete tasks quickly and without friction. ### 10. Streamlined Business Travel with Stellar Support **Rating:** 5.0/5.0 stars **Reviewed by:** John P. | A, Mid-Market (51-1000 emp.) **Reviewed Date:** October 27, 2025 **What do you like best about Navan (Formerly TripActions)?** I appreciate how Navan (Formerly TripActions) makes business travel easier for me, particularly when it comes to booking hotels and flights. It simplifies these processes significantly, which is quite beneficial for my job. I find the ability to easily narrow down hotel options and prices particularly useful. The ease of use of the platform has become something I rely on, and the support on the back end is reassuring. If ever there are challenges during setup or any other part of using the system, knowing there's a support team ready to assist is a major positive aspect that I value highly. **What do you dislike about Navan (Formerly TripActions)?** I found learning how to deal effectively with hotels, especially when they wanted to see the whole card and card number, to be a bit of a pain during the setup process. It wasn't particularly difficult, but it wasn't easy either, requiring support to help us get it completed. **What problems is Navan (Formerly TripActions) solving and how is that benefiting you?** I find the product makes business travel easier, simplifying hotel and flight bookings. The ease of use and backend support enhance my travel experience. ### 11. Effortlessly Handles Travel Expenses **Rating:** 5.0/5.0 stars **Reviewed by:** Bentley H. **Reviewed Date:** February 11, 2026 **What do you like best about Navan (Formerly TripActions)?** I really like Navan (Formerly TripActions) for its ease of use, particularly for handling travel and expenses. The feature of taking photos of receipts for real-time expense reports is incredibly convenient. I find it easy to use, and it allows me to handle each expense as it happens. The setup was also easy and fast, which was a big plus for me. **What do you dislike about Navan (Formerly TripActions)?** The email receipt function works about half the time. **What problems is Navan (Formerly TripActions) solving and how is that benefiting you?** I find Navan easy to use for travel and expenses. I love attaching photos of receipts for real-time expense reports and handling expenses as they happen. ### 12. Clean UI and Simple Booking That Saves Us Time **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** May 19, 2026 **What do you like best about Navan (Formerly TripActions)?** I like the clean UI, branding, and the simple interface to book my travel and submit expenses. **What do you dislike about Navan (Formerly TripActions)?** Nothing really. Very easy to use platform that has saved my company lots of time in managing expenses and booking travel. **What problems is Navan (Formerly TripActions) solving and how is that benefiting you?** It helps me submit expenses and book travel for work trips. ### 13. Easy Travel and Expense Management **Rating:** 4.0/5.0 stars **Reviewed by:** Toshim S. | Sr. Analyst, Partner Revenue Strategy & Operations, Enterprise (> 1000 emp.) **Reviewed Date:** November 05, 2025 **What do you like best about Navan (Formerly TripActions)?** I like that everything for travel and expense is in one place. Booking flights, hotels, and then submitting the receipts is really simple. The app is clean and I don’t have to chase emails or spreadsheets. It saves time and makes the whole process less stressful. **What do you dislike about Navan (Formerly TripActions)?** The search results for flights or hotels can sometimes feel limited or the pricing looks a bit higher than what I see on other sites. Also a few times the app felt slow when loading trips. Nothing deal-breaking, just small annoyances. **What problems is Navan (Formerly TripActions) solving and how is that benefiting you?** It makes business travel way easier. Before we had to book flights on one site, hotels on another, then keep all receipts and fill expense forms later. Now everything is handled in one app. I book the trip, track expenses, submit them, all in the same place. It saves a lot of time and cuts down on confusion. ### 14. Fast Travel Approvals and Easy Self-Booking **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Entertainment | Enterprise (> 1000 emp.) **Reviewed Date:** May 19, 2026 **What do you like best about Navan (Formerly TripActions)?** I like that I can book my own travel, see restrictions if any and get it approved super fast. **What do you dislike about Navan (Formerly TripActions)?** little confusing on booking hotel and air travel at the same time. **What problems is Navan (Formerly TripActions) solving and how is that benefiting you?** It allows me to take my travel into my own hands, and keeps it within our company policy ### 15. Streamlined Business Travel, Needs Integration Improvement **Rating:** 4.5/5.0 stars **Reviewed by:** Roy O. **Reviewed Date:** February 12, 2026 **What do you like best about Navan (Formerly TripActions)?** I like that Navan (Formerly TripActions) is simple to use and makes it easier for me to book. I also appreciate having my trips and car rental all in one place. From what I recall, the initial setup was pretty easy. **What do you dislike about Navan (Formerly TripActions)?** I need the Navan receipts to be able to import into my expense account. Need to be able to put my receipts into Concur and just import it from Navan to Concur. Can't do that right now. **What problems is Navan (Formerly TripActions) solving and how is that benefiting you?** Navan makes it easier for me to book and keeps my trips and car rentals in one place. ### 16. For my recent Domestic Personal travel ,I utilized Navan for Air Travel . **Rating:** 4.5/5.0 stars **Reviewed by:** Reshma C. | Enterprise (> 1000 emp.) **Reviewed Date:** October 23, 2023 **What do you like best about Navan (Formerly TripActions)?** The information this site provide is authentic, always get updates on time. **What do you dislike about Navan (Formerly TripActions)?** It's really great platform, authentic information on the airports which are currently active. **What problems is Navan (Formerly TripActions) solving and how is that benefiting you?** Navan solves Travel and Hotel Bookings.. Navan provides review and prices also better compared to other sites. ### 17. Simplifies Business Travel, Minor Expense Hassle **Rating:** 5.0/5.0 stars **Reviewed by:** Matt K. | Digital Marketing Manager | Master Technology Expert, Automotive, Mid-Market (51-1000 emp.) **Reviewed Date:** February 10, 2026 **What do you like best about Navan (Formerly TripActions)?** I appreciate the visibility it provides to select hotels within certain areas. When I type in my destination, I'm able to look in a specific region to find the hotels I'm requesting. This feature makes travel much easier for me. **What do you dislike about Navan (Formerly TripActions)?** I would like an easier way to expense the $20 fee to book a trip. Having to deal with an additional receipt would be great to improve. **What problems is Navan (Formerly TripActions) solving and how is that benefiting you?** Navan makes travel much easier, especially with the visibility to select hotels in specific areas, which helps when I type in a destination and need to find requested hotels. ### 18. Effortless Trip Coordination, All-in-One Solution **Rating:** 5.0/5.0 stars **Reviewed by:** Scott F. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 08, 2026 **What do you like best about Navan (Formerly TripActions)?** I find Navan (Formerly TripActions) very easy to use. It is convenient to have everything in one place, which makes coordinating work trips simpler. I really appreciate the ease of use and how it makes managing travel-related tasks like online tickets, parking, and hotel reservations straightforward. **What do you dislike about Navan (Formerly TripActions)?** Nothing I can think of **What problems is Navan (Formerly TripActions) solving and how is that benefiting you?** I use Navan for booking work trips. It solves coordination problems by making it easy to handle online tickets, parking, and hotels in one place. It's very convenient and easy to use. ### 19. Navan is really quick and user-friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** August 04, 2023 **What do you like best about Navan (Formerly TripActions)?** Minor app adjustments have improved the user experience even further **What do you dislike about Navan (Formerly TripActions)?** An update to the jokes that we see on the (very brief) wait screen would be great! **What problems is Navan (Formerly TripActions) solving and how is that benefiting you?** It is really quick to file an expense, which is exactly what I want ### 20. Ease of Use, But Navigating High Fees **Rating:** 3.5/5.0 stars **Reviewed by:** John M. | Solution Account Manager **Reviewed Date:** October 23, 2025 **What do you like best about Navan (Formerly TripActions)?** I love how Navan streamlines my travel booking process, making it extremely easy and convenient to book hotels and flights for business purposes. The setup process could not have been simpler, and using the platform feels intuitive and straightforward. The system provides helpful suggestions that simplify the decision-making process, saving me significant time by compiling all necessary information in one place, so I don't have to search the Internet myself. I also appreciate the good rates and comprehensive information about my travel destinations and how I'm going to get there. The updates provided during my travel are very useful and helpful, keeping me informed about important travel information like gate changes, flight status, and any delays or cancellations that may occur. Additionally, the ease of selecting places is incredibly beneficial, as it simplifies the entire booking experience for me. Navan's good communication during travel gives me confidence and reassurance regarding my plans, ensuring I am always aware of any local delays or factors that could impact my flights or hotel stays. Overall, Navan's simplicity, ease of navigation, and the efficiency with which it handles travel information are greatly appreciated and make my travel experiences much more manageable. **What do you dislike about Navan (Formerly TripActions)?** I find that the fees associated with using Navan seem quite high compared to booking directly through other sites like booking.com. This makes the cost less competitive. While Navan compiles everything into one area, which is convenient, the additional fees can sometimes outweigh this benefit, making the overall cost less attractive. **What problems is Navan (Formerly TripActions) solving and how is that benefiting you?** I use Navan to easily book hotels and flights for business, saving time by compiling options and details in one place and providing helpful updates during travel. ### 21. User-Friendly and Intuitive, But Instructions Could Be a little Clearer **Rating:** 5.0/5.0 stars **Reviewed by:** Jessica M. | Assistant Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 21, 2025 **What do you like best about Navan (Formerly TripActions)?** It has great user interface, is easy to use. And has an app for my phone to go along with it. **What do you dislike about Navan (Formerly TripActions)?** Sometimes it's a little unclear on instructions. **What problems is Navan (Formerly TripActions) solving and how is that benefiting you?** It makes planning and creating trips for my business so easy. And it attaches all expenses to the one trip for my employer to have all the information they need. ### 22. Effortless Setup, Superb International Expense Management **Rating:** 5.0/5.0 stars **Reviewed by:** Ana R. **Reviewed Date:** October 23, 2025 **What do you like best about Navan (Formerly TripActions)?** I absolutely love how easy it was to set up Navan. I haven't encountered any other tool that facilitated such a straightforward setup process. This ease of use has enabled me to start utilizing the platform quickly and efficiently. Navan is particularly beneficial for me as I'm internationally based, unlike my US-based corporate company. This platform ensures that transactions are covered and reimbursed with remarkable ease and speed. The seamless integration of Navan's digital card with my iPhone wallet has simplified making purchases in my location, a convenience not offered by my previous corporate card. The digital card integration with my mobile phone wallet is incredibly useful in my daily activities, along with the easy prompt to add receipts to expenses. Moreover, Navan's easy connection to my bank account supports seamless reimbursements. I also appreciate how integrating with Workday has been markedly beneficial. The easy-to-use interface of Navan is another aspect that stands out, alongside its adoption of digital and AI technologies, and the platform's ability to accommodate an international and global perspective on expenses and purchases. Lastly, the fact that I'm willing to recommend Navan with a score of 10 further underscores my satisfaction with these features. **What do you dislike about Navan (Formerly TripActions)?** I would appreciate more detailed tracking of expenses for corporate cars and the possibility of splitting expenses across different cost centers in the Workday integration. **What problems is Navan (Formerly TripActions) solving and how is that benefiting you?** Navan simplifies corporate expenses for international users, ensuring easy and fast reimbursements and seamless purchases with digital card integration, addressing acceptance issues with previous corporate cards. ### 23. Smooth Experience with Competitive Pricing and Easy Expense Management **Rating:** 5.0/5.0 stars **Reviewed by:** Mohammed D. | Customer Success Manager **Reviewed Date:** October 23, 2025 **What do you like best about Navan (Formerly TripActions)?** I have been using Navan for one and a half years to book tickets and apply for expenses. I discovered it through my company, which recommended it for booking and expense management. I appreciate Navan for its good ticket pricing, which was a main reason for choosing it. Setting up and using the service was straightforward and smooth, particularly for booking hotels and airline tickets. A key feature I find valuable is the capability to compare prices and access special rates and discounts, which helps me make cost-effective decisions. Navan's AI simplifies the process of applying expenses. I can easily upload bills, and the system handles the rest, making the expense process effortless. Additionally, the competitive pricing is significant for my decision in continuing with the service. I would rate my likelihood of recommending Navan to others as a 10 out of 10. **What do you dislike about Navan (Formerly TripActions)?** Nothing **What problems is Navan (Formerly TripActions) solving and how is that benefiting you?** I find Navan great for comparing prices and securing special rates and discounts, simplifying my expense application with AI, making booking hotels and flights smooth and affordable. ### 24. All My Loyalty Accounts in One Place—Easy Rewards While Booking **Rating:** 4.0/5.0 stars **Reviewed by:** Ethan T. | Enterprise Account Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** February 10, 2026 **What do you like best about Navan (Formerly TripActions)?** I like how it brings all my loyalty accounts together and makes it easy to earn rewards from them while I book. **What do you dislike about Navan (Formerly TripActions)?** It feels like there are a lot of steps required to book each part of the trip. **What problems is Navan (Formerly TripActions) solving and how is that benefiting you?** It helps me book all my work travel in 1 space and earn rewards from the brands I trust. ### 25. Convenient and User-Friendly, Needs Better Last-Minute Booking Options **Rating:** 4.0/5.0 stars **Reviewed by:** Todd S. **Reviewed Date:** October 22, 2025 **What do you like best about Navan (Formerly TripActions)?** I find Navan incredibly convenient and easy to navigate. It's a huge advantage that I can log on and control my travel bookings directly, rather than relying on a third-party to manage them. This way, I can filter through options such as flights, car rentals, or hotel rooms myself, enabling me to make the best decisions that fit my needs. Moreover, the expense feature where I can simply take a picture of a receipt and have it automatically processed is fantastic. It saves me from the hassle of keeping track of all physical receipts. Additionally, the customer support provided by Navan is excellent, allowing me to address any issues efficiently. This combination of user-friendly features and robust support makes Navan a valuable tool for managing business travel. **What do you dislike about Navan (Formerly TripActions)?** When traveling from job to job, there are often hiccups, making it difficult to secure accommodations on short notice. The system demands booking two to four days in advance, which is often impractical. This lack of flexibility is a significant drawback, particularly in situations requiring quick, unplanned arrangements. **What problems is Navan (Formerly TripActions) solving and how is that benefiting you?** I find the product simplifies my business travel by making check-ins easy and managing bookings independently. The expense feature facilitates tracking by streamlining receipt management. It provides convenience and control over travel arrangements, enhancing my decision-making. ### 26. Simplified Expense Management, Easy to Use **Rating:** 5.0/5.0 stars **Reviewed by:** Ardi A. | Senior Controls Engineer **Reviewed Date:** October 22, 2025 **What do you like best about Navan (Formerly TripActions)?** I love how straightforward and easy it is to set up and use. The software simplifies the process of reporting and approving work expenses, making it much easier for me to manage. I find entering expenses such as travel, distance, and per diems very convenient, and the integration for hotel reservations and ticket purchasing is incredibly seamless. The app's accessibility is another aspect I appreciate; it's quick and simple to access, which makes the overall process efficient. This ease of use is a major factor in my decision to continue using the product in the future, which I plan to do. **What do you dislike about Navan (Formerly TripActions)?** I wish Navan could better sync with other vendors like Expedia or other booking services. It would be ideal if receipts from hotels could automatically sync and appear directly in the Navan account without needing to manually enter them. **What problems is Navan (Formerly TripActions) solving and how is that benefiting you?** Navan simplifies reporting and approval processes, making expense management easier. It streamlines entering expenses like travel, distance, and reservations, accessible quickly via the app. ### 27. Streamlined Travel Management with Easy Booking **Rating:** 4.5/5.0 stars **Reviewed by:** Britt H. | Customer Success Director, Mid-Market (51-1000 emp.) **Reviewed Date:** October 22, 2025 **What do you like best about Navan (Formerly TripActions)?** I appreciate Navan for its ease of booking and the ability to change bookings effortlessly for my work travel needs. It makes tasks such as getting or adjusting flights incredibly convenient. The self-service aspect allows me to manage my bookings and changes without needing to go through a corporate travel agent, saving me time. Additionally, the platform's integration of importing expenses directly from my credit card is a feature I find highly beneficial, as it helps me keep track of all my travel-related expenses without missing any receipts. As a manager, I love the auto-approval feature for employees’ expenses, which streamlines my workflow by automatically approving expenses that align with company policies, ensuring I only need to review exceptions. The dynamic pricing feature when booking hotels, which offers a range rather than a fixed price, based on current rates and city activities, is another aspect that I find particularly helpful, making my experience with Navan even more satisfying. **What do you dislike about Navan (Formerly TripActions)?** I find the tax code situation really complicated. Often, I am asked to break down and itemize receipts for tax purposes, and it is not clear which tax line items go where or how to fill them out. **What problems is Navan (Formerly TripActions) solving and how is that benefiting you?** I find the product simplifies booking and altering travel plans, and manages expenses, saving me time by enabling self-service without needing a travel agent. It also streamlines expense approvals, cutting down my workload. ### 28. Streamlined Travel Management, Effortlessly Convenient **Rating:** 5.0/5.0 stars **Reviewed by:** Hector Q. **Reviewed Date:** October 22, 2025 **What do you like best about Navan (Formerly TripActions)?** I really appreciate how Navan simplifies my travel and expense management. Setting it up was relatively easy with no difficulties at all, which was a stark improvement over our previous software, Snap Concur. The platform efficiently handles hotel rentals and ensures that everything is organized under one umbrella, which means all information goes back to my employer seamlessly, relieving me of the headache of managing these processes manually. I find Navan's accessibility particularly valuable; it allows me to handle everything promptly, especially when I am out in the field and need to make quick decisions about hotels or other needs. The app's functionality is superb, making various actions straightforward to execute, such as securing a car rental in mere minutes, which is incredibly useful. Overall, Navan has become a great tool in my workflow, significantly lightening my paperwork load at the end of the week, making it easy to compile and finalize tasks. It truly makes my life easier. I am highly satisfied with how it's working for me and would definitely recommend it to others. **What do you dislike about Navan (Formerly TripActions)?** Nothing **What problems is Navan (Formerly TripActions) solving and how is that benefiting you?** I find Navan streamlines my travel processes by consolidating bookings and transactions under one platform, reducing the headache of manual hotel booking and paperwork. ### 29. Effortless Expense Tracking with Room for Improvement **Rating:** 5.0/5.0 stars **Reviewed by:** Lee . **Reviewed Date:** October 22, 2025 **What do you like best about Navan (Formerly TripActions)?** I find Navan (Formerly TripActions) to be extremely simple to use, which is a significant advantage for me. The intuitive nature of the platform expedites my reimbursements for company expenses, making the process much more efficient. Additionally, every feature within Navan is quite useful, enhancing the overall functionality and ensuring that all my needs are met seamlessly. The user-friendly setup made it easy for me to get started, eliminating any initial hurdles or frustration. Overall, this simplicity and effectiveness are reasons I would strongly recommend Navan, evidenced by my high likelihood of recommending it to others with a perfect score of 10. **What do you dislike about Navan (Formerly TripActions)?** I find it tedious that there's no faster way to link my transactions directly with my job numbers, although I can manually add job numbers. The process could be more streamlined. Additionally, quicker reimbursements would enhance my experience, even though I'm unsure if this delay is due to the service or my company. **What problems is Navan (Formerly TripActions) solving and how is that benefiting you?** I use Navan to expedite my reimbursements for company expenses, simplifying the process and saving time. ### 30. Comprehensive, Easy-to-Use Travel Solution **Rating:** 5.0/5.0 stars **Reviewed by:** Jason M. | Senior Client Success Manager / Communications Manager **Reviewed Date:** October 22, 2025 **What do you like best about Navan (Formerly TripActions)?** I truly appreciate Navan for its simplicity and comprehensive all-in-one nature, which streamlines the entire travel management process. I find it incredibly valuable that it not only facilitates booking and managing itineraries but also handles expense tracking efficiently. The setup process was impressively seamless, as I could easily add personal details and link my email accounts for smooth receipt management. I'm especially thankful for its ability to keep company travel rules intact, as it helps prevent any non-reimbursable expenses. Moreover, the synchronization with both my Outlook and Gmail calendars enhances its utility, ensuring all travel information is consolidated and easily accessible. Overall, the platform's intuitive design and convenience make my travel experience hassle-free, both for work and personal trips, and I would choose it again for these reasons. **What do you dislike about Navan (Formerly TripActions)?** Nothing **What problems is Navan (Formerly TripActions) solving and how is that benefiting you?** Navan simplifies travel management by consolidating booking, itinerary management, and expense tracking, making business trips seamless and compliance with company rules straightforward. ### 31. Effortless Business Travel with Instant Benefits **Rating:** 5.0/5.0 stars **Reviewed by:** Tracy K. | Regional Front Office Coordinator **Reviewed Date:** October 22, 2025 **What do you like best about Navan (Formerly TripActions)?** I find Navan to be incredibly user-friendly, starting from the initial setup, which was straightforward and more simplified compared to other platforms I've used. It effectively solves the complexities of booking business trips by seamlessly combining all my travel needs into one package, including flights, hotels, and car rentals, with timely notifications and updates. I particularly appreciate the variety of options for hotels in traveling areas, which not only lists available accommodations but also nearby activities and seasonal weather insights. The convenience extends to car rental services, as it shows their proximity to the airport, easing the travel logistics. Navan equips me with all necessary software for travel management, eliminating the need for additional applications. The overall experience is extremely efficient, enabling me to book trips quickly and effortlessly, with any required changes being handled swiftly. This seamless integration and ease of use make Navan my preferred choice for business travel, and I would highly recommend it to others, giving it a top score of ten out of ten for recommendation. **What do you dislike about Navan (Formerly TripActions)?** N/A **What problems is Navan (Formerly TripActions) solving and how is that benefiting you?** I find Navan consolidates my travel bookings, providing updates and notifications for a seamless business travel experience. ### 32. Seamless Experience with Top-Notch Support **Rating:** 5.0/5.0 stars **Reviewed by:** Laura G. **Reviewed Date:** October 22, 2025 **What do you like best about Navan (Formerly TripActions)?** I have been using Navan (Formerly TripActions) for about six months to manage all my business expenses, and I have a lot of positive things to say about it. From the very beginning, setting up Navan was extremely easy, which made the transition smooth for me. The platform effectively solves problems by providing all necessary flight information in one place, which makes choosing the best flights and making purchases straightforward and hassle-free. The exceptional customer service further enhances my overall experience. I particularly find the flight booking features to be the most useful and easiest I have encountered, making it the best booking experience I’ve had. The user experience is seamless and contributes greatly to why I enjoy using it. Overall, Navan offers a really great user experience, and I am immensely satisfied, so much so that I would recommend it to others without hesitation, scoring it 10 out of 10. **What do you dislike about Navan (Formerly TripActions)?** I have really nothing I dislike about it. **What problems is Navan (Formerly TripActions) solving and how is that benefiting you?** Navan simplifies selecting and purchasing flights with comprehensive information and excellent customer service. ### 33. Easy Setup, Budget-Friendly and Impressive Features **Rating:** 5.0/5.0 stars **Reviewed by:** Danaea H. | Senior Accountant, Mid-Market (51-1000 emp.) **Reviewed Date:** October 22, 2025 **What do you like best about Navan (Formerly TripActions)?** I love how Navan (Formerly TripActions) makes finding the cheapest travel prices easy, which really helps in planning budget-friendly trips. The map feature is fantastic when booking as it allows me to see hotels near each other and compare prices quickly, which enhances convenience and ease in decision-making. I appreciate the platform's expense tracking capability, which simplifies submitting work-related expenses tremendously, saving time and reducing hassle. The promise of getting the lowest price adds a layer of trust and assurance in booking through Navan. I'm also impressed by how straightforward and easy it was to set up and start using the platform. Navan's service has been so satisfying across various aspects that I would rate it a 10 and I'm very likely to recommend it to others. Everything about the service contributes to a seamless travel booking experience, making it a go-to choice for both work and personal travel needs. **What do you dislike about Navan (Formerly TripActions)?** I didn't like when the website refreshed while I was trying to find the cheapest hotel. The refresh caused the hotel I wanted to suddenly have a price change. **What problems is Navan (Formerly TripActions) solving and how is that benefiting you?** Navan helps me find the cheapest prices and provides a map to see nearby hotels and their prices. It tracks all expenses easily, ensuring the lowest prices and improving my booking experience. ### 34. Effortless Business Travel with Quick Solutions **Rating:** 5.0/5.0 stars **Reviewed by:** Marek D. **Reviewed Date:** October 22, 2025 **What do you like best about Navan (Formerly TripActions)?** I find Navan incredibly useful and quick for booking business travels, offering reliable solutions for both trains and hotels. I appreciate how easy it is to set up, thanks to the integration with Okta, making the UX or user interface familiar and user-friendly. Navan saves me a significant amount of time by providing a list of hotels without requiring any additional effort from me for formalities, as all invoices or payments are automatically connected to my company. I particularly enjoy using the map feature to find hotels, as it allows me to book accommodations close to my office space effectively. The ratings of hotels provided are another feature that I value, helping me to make informed decisions when choosing where to stay. Overall, Navan’s simplicity in handling booking payments and formalities streamlines my travel management process, offering an efficient experience. **What do you dislike about Navan (Formerly TripActions)?** Navan (formerly TripActions) does not currently provide suggestions based on my previous bookings. This lack of historical tracking and preference-based recommendations means I have to manually search for hotels each time, even if I've been to the same place before. This feature could enhance convenience by offering familiar options and streamlining the booking process further. **What problems is Navan (Formerly TripActions) solving and how is that benefiting you?** Navan simplifies my travel bookings by quickly listing hotels and managing payments, saving me time on formalities. It connects payments to my company, streamlining my travel process. ### 35. Easy to Use with Clear Action Buttons **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** February 10, 2026 **What do you like best about Navan (Formerly TripActions)?** Ease of use, clear action buttons makes it easy to understand what actions I need to take and/or where to go to complete my task. Being able to take pictures of receipts on phone makes it easy and nice **What do you dislike about Navan (Formerly TripActions)?** being able to have a pending would be great to know. Such as a business trip creation is pending or a reimbursement is pending (contact ____ for more status update) or like clear indication of what permission a user has or not. **What problems is Navan (Formerly TripActions) solving and how is that benefiting you?** Easy business trip booking for groups and quick & easy way to request reimbursements. ### 36. Fast, Reliable, and Easy to Use for Work Expenses **Rating:** 5.0/5.0 stars **Reviewed by:** Rob P. | Sales Representative **Reviewed Date:** October 21, 2025 **What do you like best about Navan (Formerly TripActions)?** I have been using Navan (Formerly TripActions) for a year for all my work expenses and find it incredibly beneficial due to its fast and reliable performance. It allows me to manage my expenses efficiently by snapping pictures of my receipts and inputting expenses easily, which are features I find particularly useful. The ease of using the platform is impressive, as my setup experience was straightforward with no challenges, making it an essential tool in my expenses management process. Additionally, the effective integration potential with expense management and travel booking tools enhances its functionality. Navan's ease of use is a compelling factor that makes me consider choosing it again. On top of that, the service has provided such a positive experience that I would highly recommend it to friends and colleagues. **What do you dislike about Navan (Formerly TripActions)?** Love it. I don’t dislike it **What problems is Navan (Formerly TripActions) solving and how is that benefiting you?** I use the product for all my work expenses. It's fast and reliable, and allows me to easily snap and input expense pictures. ### 37. Efficient, User-Friendly, and Highly Recommended **Rating:** 5.0/5.0 stars **Reviewed by:** Fabio F. | General Manager APAC & Africa **Reviewed Date:** October 21, 2025 **What do you like best about Navan (Formerly TripActions)?** I really appreciate the ease of setting up and transitioning to Navan (Formerly TripActions), which was smooth and effortless for our team. The platform greatly enhances efficiency by streamlining the process of approving team expenses, with most being preapproved, reducing the manual oversight needed. This was a significant improvement over the previous system we had and saves time immensely. I find the ability to book flights and hotels with preapproved recommendations from the company to be incredibly beneficial, as it ensures compliance and offers convenience. The flight booking experience is particularly commendable, and I find the expense reporting feature to be the standout aspect of the service, which I like the most. Additionally, the platform supports efficient interaction with credit cards, making the financial processing seamless. Overall, it's a system that I am very happy with, efficient, and I even advocate for it within my organization. Onboarding new employees is straightforward and easy, which is crucial for our operations. I am so confident in Navan that I rate it a perfect 10 for recommendation likelihood. **What do you dislike about Navan (Formerly TripActions)?** I find the requirement to manually enter tax information inconvenient. It would be better if the system could automatically recognize where the expense originated, including the country and type of expense, and process the necessary tax information on its own. This manual entry sometimes causes delays or prevents automatic approval of expenses, which feels like an unnecessary task for my team. **What problems is Navan (Formerly TripActions) solving and how is that benefiting you?** Navan streamlines expense approval with preapproval features, reducing the time I spend manually reviewing expenses. It also facilitates efficient booking of flights and hotels with recommendations and preapproval, enhancing our time efficiency and overall satisfaction. ### 38. Streamlined Receipt Input, but Travel Features Lag **Rating:** 4.0/5.0 stars **Reviewed by:** Isaiah L. **Reviewed Date:** October 21, 2025 **What do you like best about Navan (Formerly TripActions)?** I really appreciate how straightforward the setup process was with Navan. It was smooth and required just a few simple steps, such as entering my bank information. The user interface is exceptionally well-designed, making it very easy for me to manage reimbursement requests quickly and efficiently right from my phone without needing to use a computer. The ability to autofill from receipts is extremely helpful—being able to use digital photos for receipts streamlines the process significantly. These features stand out to me because they simplify the task compared to other more complex portals I've used before, reducing unnecessary steps and complicated categorizations. This improved efficiency is a huge benefit in my workflow, enabling me to submit requests almost instantly. **What do you dislike about Navan (Formerly TripActions)?** I dislike the trip planning aspect of Navan as it's not very user-friendly. There aren't many options available, and the system isn't clear about how points are used. Additionally, there's a noticeable premium when purchasing tickets, making it less appealing. The lack of integration with general travel credit cards, such as my Chase travel card, is also a downside since it limits the options to leverage payments and doesn't provide any incentive to use the service for its intended travel planning purposes. **What problems is Navan (Formerly TripActions) solving and how is that benefiting you?** I use Navan for submitting reimbursement requests efficiently via the app, which is a huge benefit. The app streamlines entering transactions and makes the reimbursement process faster, with the first three reimbursements being nearly automatic. ### 39. Perfect Integration, Simple Use **Rating:** 5.0/5.0 stars **Reviewed by:** JOSE S. **Reviewed Date:** October 21, 2025 **What do you like best about Navan (Formerly TripActions)?** I greatly enjoy the integration of Navan (formerly TripActions) in my work, as it was a decision that seemed like a very good idea to me. I love how easy it was to set up, which demonstrates outstanding usability. I also value the advantage of being able to use the Navan card to manage my work expenses efficiently, easing the process of work expenses and travel. I find it very useful that the card works like any other credit card and is widely accepted everywhere, which is an essential feature. Additionally, I appreciate how easy it is to use Navan and work with it thanks to its wide acceptance, making the overall experience smooth and pleasant. I am so satisfied with the service that I would rate it a 10 on a scale of 1 to 10, reflecting my high likelihood of recommending Navan to others. **What do you dislike about Navan (Formerly TripActions)?** I love Navan **What problems is Navan (Formerly TripActions) solving and how is that benefiting you?** The product facilitates my travel and work expenses by using a card that is widely accepted, which improves expense authorization. ### 40. Streamlined Reimbursement with Fast Payouts **Rating:** 5.0/5.0 stars **Reviewed by:** Shavonte H. **Reviewed Date:** October 21, 2025 **What do you like best about Navan (Formerly TripActions)?** I love how Navan streamlines the reimbursement process, making it incredibly efficient for me to get reimbursed for expenses I incur, like Internet or work equipment. The speed at which I receive my reimbursements, often within forty-eight hours, is remarkable and adds immense value for my financial management. I am especially fond of the receipt upload feature, where I can simply upload a receipt, and it automatically extracts the necessary information and populates the form, which further smooths the process. These features not only save me significant time but also ensure a hassle-free experience, enhancing my productivity and peace of mind in managing work-related expenses. **What do you dislike about Navan (Formerly TripActions)?** I found it challenging to understand whether to link my personal bank account or card information during the setup for receiving payments. Also, I think it would be beneficial if the platform integrated more advanced AI features, allowing for a seamless interaction where I can verbally respond to prompts instead of typing. **What problems is Navan (Formerly TripActions) solving and how is that benefiting you?** I find the product streamlines reimbursement, reducing the time to receive my money back, usually within 48 hours, which is essential for managing personal expenses. ### 41. Effortless Expense and Travel Management with Navan **Rating:** 5.0/5.0 stars **Reviewed by:** George P. **Reviewed Date:** October 21, 2025 **What do you like best about Navan (Formerly TripActions)?** I appreciate Navan for its incredibly easy setup process, which makes it feel as simple as using a consumer price comparison site. The platform provides seamless integration between expenses and the travel agency, allowing me to manage everything efficiently in one place. I greatly value having a corporate card directly linked to the expense system, optimizing my work processes. The convenience of the Navan rewards, which I can use for personal travel, is a notable benefit. It's rare that I need support or resources while booking flights, pairs, and hotels, which speaks to the platform's intuitive design. I enjoy features like reminders for unbooked hotels or trips that aren't fully planned and the informative details about different classes of flights, helping me adhere to company policy while still enabling potential upgrades. The vertical integration and comprehensive workflow balance make it an appealing choice, and I would encourage other companies to move away from legacy systems like Concur. I confidently recommend Navan with a perfect score of ten out of ten, as I wouldn't change anything about the service. **What do you dislike about Navan (Formerly TripActions)?** Nothing **What problems is Navan (Formerly TripActions) solving and how is that benefiting you?** Navan simplifies expense and travel management by integrating corporate cards and travel booking into one platform, with added personal rewards. It streamlines my processes and offers comprehensive solutions. ### 42. Effortless Travel Booking with Seamless Expense Management **Rating:** 5.0/5.0 stars **Reviewed by:** Navya B. **Reviewed Date:** October 21, 2025 **What do you like best about Navan (Formerly TripActions)?** I have been using Navan for four years primarily for planning travel, and it's been extremely beneficial. I love the ease of booking both flights and hotel stays, particularly because Navan efficiently provides a list of hotels close to my office. This convenience makes it very accessible and walkable, enhancing my comfort. Another standout feature is how Navan integrates with the Expensify app, automatically sending expenses, which eliminates manual logging and saves me time. I find the expense management process very cool, and the ability to book personal trips with the same ease is a huge plus. The platform’s ease of setup was impressive as it was straightforward to use right from the beginning when provided by my company. Additionally, the customer support has been consistently reliable and helpful, making my continuing use of Navan stress-free. **What do you dislike about Navan (Formerly TripActions)?** None at all **What problems is Navan (Formerly TripActions) solving and how is that benefiting you?** I find the product simplifies travel planning, making booking flights and hotels easy. It automates expense reports, sending them directly to Expensify, eliminating manual entries. Its user-friendly interface and excellent customer support further enhance my travel management. ### 43. Streamlined Expense Management and Fast Processing **Rating:** 5.0/5.0 stars **Reviewed by:** Grace E. **Reviewed Date:** October 21, 2025 **What do you like best about Navan (Formerly TripActions)?** I am really pleased with how fast and efficient Navan is at processing expenses and other activities such as trips and mileage. It's wonderful that everything can get approved immediately if it meets the guidelines, as opposed to having to wait until the end of the month in the previous system I used. I find the setup straightforward; navigating the dashboard is easy once everything's located. The system is quite user-friendly. Moreover, I find transferring expenses for transactions and mileage logs easy. There's also an autofill receipt feature that places expenses immediately into the system for payment, which streamlines my daily processes significantly and ensures timely payments. The capability to log mileage daily also results in prompt compensation, typically by the next week. These features simplify task management and enhance my efficiency. **What do you dislike about Navan (Formerly TripActions)?** Sometimes when I try to enter the destination from point A to point B, it can be difficult. The system doesn't allow me to add the plus sign, which means I have to go back and eliminate some things. This aspect makes the process slightly less intuitive. **What problems is Navan (Formerly TripActions) solving and how is that benefiting you?** Navan accelerates my expense processing, approving within guidelines swiftly. It allows immediate expense and mileage logging, promising payment by next week, streamlining my operations. ### 44. Convenient Booking, But Too Many Steps **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Manufacturing | Enterprise (> 1000 emp.) **Reviewed Date:** October 21, 2025 **What do you like best about Navan (Formerly TripActions)?** Easy to book all travel needs, shows clearly by each trip. **What do you dislike about Navan (Formerly TripActions)?** I don't like how many steps are needed to actually book a flight, after you select one. Chance not completing them all and therefore not actually booking a ticket. I don't trust nothing changed so I have to check all the details each time to be sure. Very annoying. When reserving hotels, the top choices are typically requiring AAA membership, which I do not have. I do not have that in my profile, so irritating that it suggests these. I have to look at each, often scrolling past the first few to find options that are actually available to me. This implies to me that Navan has an in with AAA behind the scenes and is pushing for new memberships, which the company will not cover. Don't know if that is the case or not, but I don't like it. Doesn't seem like invoices are automatically transferred into Concur, though that may not be a Navan issue, but sure was nice. **What problems is Navan (Formerly TripActions) solving and how is that benefiting you?** Gives one platform for booking business travel, so I don't waste time trying multiple sites. ### 45. Efficient Flight Booking with Seamless Mobile Access **Rating:** 5.0/5.0 stars **Reviewed by:** Elida M. **Reviewed Date:** October 21, 2025 **What do you like best about Navan (Formerly TripActions)?** I find Navan to be a great tool primarily for its simplicity and ease of setup, which was not difficult at all. I truly appreciate how I can book both my current and previous flights without having to wait for corporate approvals, providing me significant flexibility and convenience. The ability to choose from different times is a fantastic feature that enhances my booking options. The flight availability is crucial for me, and Navan offers this reliably, which is essential for my travel needs. The app's accessibility on my phone means I have the power to book flights right in the palm of my hand, effortlessly, within minutes. It competes well against other apps by allowing seamless booking experiences, reflecting on its capability to provide service consistently and efficiently. **What do you dislike about Navan (Formerly TripActions)?** I don’t think there’s anything I dislike **What problems is Navan (Formerly TripActions) solving and how is that benefiting you?** I find the product allows seamless flight booking with flexible options directly from my phone, enhancing my travel planning experience. ### 46. A Great Leap Forward for Expense Reimbursement Structure **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Accounting | Enterprise (> 1000 emp.) **Reviewed Date:** October 21, 2025 **What do you like best about Navan (Formerly TripActions)?** The helpful customer support and points of contact (for business accounts) have been fantastic. They are receptive to feedback and do their best to keep the platform updated with new features. Implementation was incredibly easy and we were able to get Navan set up and in use within a month, allowing for a smooth transition from our old system to Navan. Once we had people using the new system, they have found it easier to submit their transactions frequently and be reimbursed more often than the previous system. Navan has been much easier to use than the prior systems, leading to more employees understanding the reimbursements they're eligible for. **What do you dislike about Navan (Formerly TripActions)?** The new structure can be hard to get people up to date on, as it is a huge shift in expense processing. While I don't think the shift itself is bad, it can be hard to get people who are used to traditional expense reports on board and understanding of the new features. Adding connections from our existing systems has been a bit difficult as there isn't integration between what we use and what connections are available currently. **What problems is Navan (Formerly TripActions) solving and how is that benefiting you?** Navan has had a massive improvement in visibility for leadership and has provided much better controls than we had in previous systems. The dashboards are providing cumulated data insight that other systems had locked behind paywalls. ### 47. Seamless Setup, But Needs Better Support **Rating:** 5.0/5.0 stars **Reviewed by:** Dan C. | Vice President of Robotics and Digital Solutions **Reviewed Date:** October 21, 2025 **What do you like best about Navan (Formerly TripActions)?** I absolutely love the intuitive and easy setup of Navan, which made it incredibly easy to get started and go into action right away. It is very self-explanatory, which really helped in ensuring a smooth initial experience. The way it interfaces with SAP Concur is another aspect I appreciate, as it allows for automatic expensing of trips almost immediately without any human interaction, saving a lot of effort. The capability of Navan to ensure that my team adheres to our travel policies and helps control travel expenses for a large group is invaluable. I find the website and cell phone app to be the best in the business; I haven't seen anything better. Their seamless performance further elevates my experience, allowing me to manage and control travel expenses effectively. **What do you dislike about Navan (Formerly TripActions)?** I find that the customer support sometimes seems a little unfamiliar with business travel or the complications in international travel bookings. **What problems is Navan (Formerly TripActions) solving and how is that benefiting you?** I use Navan to ensure compliance with travel policies and control travel expenses efficiently. Its integration with SAP allows for automatic expense processing, reducing manual intervention and enhancing my ability to manage my team's travel effectively. ### 48. Versatile Travel Platform with Smooth Setup **Rating:** 4.5/5.0 stars **Reviewed by:** Angie D. **Reviewed Date:** October 21, 2025 **What do you like best about Navan (Formerly TripActions)?** I appreciate that Navan simplifies my travel management by allowing me to set up both professional and personal profiles, which enhances my flexibility and convenience. The platform is incredibly user-friendly, making it easy to search for hotels and flights, and effortlessly add them to my business profile. I particularly enjoy the incentive structure; it not only shows rates across air and travel but prominently highlights Navan preferred rates, which come with additional incentivizations. This feature allows me to earn points for personal use when leveraging the platform for business, effectively benefiting both my work and personal travel requirements. Additionally, the setup process was extremely straightforward, especially with the use of a QR code, ensuring a smooth start to using the platform. Overall, Navan's ease of use and separation between personal and business profiles make it a regular go-to for all my travel planning needs. **What do you dislike about Navan (Formerly TripActions)?** I dislike the limited access (mobile only) and would appreciate a desktop option, as opposed to only having access through the mobile app. **What problems is Navan (Formerly TripActions) solving and how is that benefiting you?** I find Navan simplifies booking by allowing separate personal and business profiles, easy travel arrangements, and earning personal points from business use. ### 49. Effortlessly Easy to Use, Highly Recommended **Rating:** 5.0/5.0 stars **Reviewed by:** Janna P. | Adjunct Math Professor **Reviewed Date:** October 21, 2025 **What do you like best about Navan (Formerly TripActions)?** I find Navan (Formerly TripActions) incredibly easy to set up, making the initial onboarding process smooth and hassle-free. The ability to quickly snap pictures of receipts and get reimbursed fast is a tremendous benefit, especially since it syncs seamlessly with the company's credit card transactions. This feature significantly enhances my efficiency by simplifying the expense reporting process to just taking a picture and pressing upload. Booking flights and hotels that are already approved by my company through Navan only adds to the convenience, ensuring compliance with corporate policies without added administrative work. Overall, my experience has been very positive, and I would definitely use Navan again if I ever needed to submit expenses at a future company. The high recommendation score of 10 out of 10 reflects my satisfaction and readiness to recommend it to others. **What do you dislike about Navan (Formerly TripActions)?** n/a **What problems is Navan (Formerly TripActions) solving and how is that benefiting you?** I use the product for quick and easy reimbursement by snapping pictures of receipts, and it also simplifies booking company-approved flights and hotels. ### 50. Simplifies Work Travel with Personal Rewards **Rating:** 4.0/5.0 stars **Reviewed by:** Jake E. | Ops associate, Enterprise (> 1000 emp.) **Reviewed Date:** October 21, 2025 **What do you like best about Navan (Formerly TripActions)?** I really like using Navan for my professional work travel as it makes planning so much easier. The setup was really simple, allowing me to get started without any hassle. One of the features I appreciate the most is the calendar sync, which seamlessly integrates with my schedule and ensures that everything is well-coordinated. I also enjoy the flexibility of being able to use either the app or the website depending on what's more convenient for me at the moment. Additionally, Navan’s ability to sync with my United and Marriott loyalty accounts is a significant benefit, offering me all necessary integrations in one place. The service supports my experience by rewarding me with personal incentives like Amazon gift cards, which I find to be an excellent bonus for using the platform. The council to accrue more personal rewards for work travel is certainly appealing and enhances its value for me. Overall, these features and benefits make my travel management more efficient and rewarding. **What do you dislike about Navan (Formerly TripActions)?** I would like to be able to change my flight twenty-four hours ahead instead of having to go directly through the airline. Additionally, I would like the service to be even faster because it can sometimes be slow. **What problems is Navan (Formerly TripActions) solving and how is that benefiting you?** Navan solves the hassle of planning work travel, making it easier and rewarding with personal benefits like Amazon gift cards. ## Navan (Formerly TripActions) Discussions - [Can we use Trip action to track mobility?](https://www.g2.com/discussions/15669-can-we-use-trip-action-to-track-mobility) - 4 comments, 2 upvotes - [Does anyone integrate Trip Actions with the Tallie expense software?](https://www.g2.com/discussions/15600-does-anyone-integrate-trip-actions-with-the-tallie-expense-software) - 1 comment, 2 upvotes - [What is the best day to book a flight?](https://www.g2.com/discussions/what-is-the-best-day-to-book-a-flight) - 1 comment, 1 upvote - [I book international travel by hosting fitness retreats.](https://www.g2.com/discussions/i-book-international-travel-by-hosting-fitness-retreats) - 3 comments, 1 upvote - [How do I book travel within a 7 day period so I’m not out of policy?](https://www.g2.com/discussions/52119-how-do-i-book-travel-within-a-7-day-period-so-i-m-not-out-of-policy) - 1 comment, 1 upvote - [View Navan (Formerly TripActions) pricing details and edition comparison](https://www.g2.com/products/navan-formerly-tripactions/reviews?page=6&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-06-03+14%3A09%3A58+-0500&secure%5Bsession_id%5D=4d1da538-c5c3-435a-a5ee-f1cc7e0cdbe3&secure%5Btoken%5D=c1052e3b03b2ddfb8ee5914681e9e06aef76281fb03970da62009acd7398cfd5&format=llm_user) ## Navan (Formerly TripActions) Integrations - [ADP Workforce Now](https://www.g2.com/products/adp-workforce-now/reviews) - [BambooHR](https://www.g2.com/products/bamboohr/reviews) - [Dayforce](https://www.g2.com/products/dayforce/reviews) - [Google Ads](https://www.g2.com/products/google-ads/reviews) - [Google Authenticator](https://www.g2.com/products/google-authenticator/reviews) - [Google Calendar for Confluence](https://www.g2.com/products/google-calendar-for-confluence/reviews) - 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[Workday HCM](https://www.g2.com/products/workday-hcm/reviews) ## Navan (Formerly TripActions) Features **Expense Reports** - Ease of Creating Expense Reports - Bank / Credit Card Integration - Smart Categorization - Digital Receipt Management - Employee Reimbursement - Currency Conversions - Credit Card Integration **Setup** - Vehicles - Employees - Travel Types - Locations **Setup** - Approvals - Alignment **Expense Reporting** - Expense Automation - Integration - Compliance - Mobile Functionality **Card Management** - Card Types - Card Controls - Card Personalization - Configuration - Fulfillment - Replacement **Agentic AI - Accounting & Finance** - Autonomous Task Execution **Agentic AI - Expense Management** - Autonomous Task Execution - Cross-system Integration **Travel Management** - Ease of Booking - Itinerary Management - Trip Notifications - Advanced Integrations **Tracking** - Mileage - Logs - Automation **Performance** - Savings **Approval ** - Rules - Workflows - Submit **Controls** - Tokenization - Security - Card Networks - Integration - Testing - APIs **Reimbursement** - Reimbursement - Expenses - Workflows **Payment Cards** - One-time Virtual - Recurring Virtual - Physical **AI - Travel Management** - Personalization - Predictive Analytics - Cost Savings - Efficiency - Real-Time Assistance **Client Invoicing** - Invoice Creation and Delivery - Electronic Payments - Project Accounting / Revenue Recognition **Reporting** - Real time - Multiple Views - Export - Budgets **Platform - Mileage Tracking** - Reporting - Customer Support **Agentic AI - Travel Management** - Autonomous Task Execution - Proactive Assistance **Generative AI - Expense Management** - Image-to-Text - Text Generation - Text Summarization **Payments** - Recurring - Employee Reimbursements - ACH **Agentic AI - Mileage Tracking** - Autonomous Task Execution - Adaptive Learning **Employee Risk Management** - Emergency Assistance Integration - Policy Enforcement & Compliance - Traveler Tracking - Risk Alerts & Safety Notifications **Mobile** - Receipt Capture - Mileage Tracking - Travel Itinerary and Flight Status Updates **Platform** - Embedded AI / Machine Learning - Complex Approval Workflow **Fraud & Risk Management** - Notifications - Unique Cards - Controls **Sustainability & Reporting** - Sustainability Reporting - Green Travel Recommendations - Carbon Emissions Tracking **Administration** - PCI Regulation Compliant **Agentic AI - Spend Management** - Proactive Assistance **Administration** - Business Tool Integration - Workflow - Automated Reminders - Policy Compliance Management - User, Role, and Access Management **Platform** - Reporting - APIs / Integration - Internationalization - Performance and Reliability - Mobile User Support ## Top Navan (Formerly TripActions) Alternatives - [Rydoo](https://www.g2.com/products/rydoo/reviews) - 4.4/5.0 (719 reviews) - [Ramp](https://www.g2.com/products/ramp-financial-ramp/reviews) - 4.8/5.0 (2,413 reviews) - [Perk (formerly TravelPerk)](https://www.g2.com/products/perk-formerly-travelperk/reviews) - 4.6/5.0 (1,912 reviews)