# How has Brex been for you as a small business long term?



##### Post Metadata
- Posted at: about 4 years ago
- Author title: O
- Net upvotes: 2


## Comments
### Comment 1

Terrible customer service.  Tried to add a new checking account for autopay.  Had to delete the old accounts and is taking a week to reestablish the credit line.  In the meantime, they suspended the account and recurring subscription charges on the account are being rejected.  Have spoken with 6 different people and still not resolved.  No callbacks, just a lack of caring.

##### Comment Metadata
- Posted at: almost 4 years ago
- Author title: CEO



### Comment 2

They dismissed small buisnesses from their platform under new requirements:

•	Received an equity investment of any amount (accelerator, angel, VC or web3 token);
•	More than $1 million a year in revenue;
•	More than 50 employees;
•	More than $500k in cash;
•	Tech startups who are on a path to meeting the criteria above, and are referred by an existing customer or partner.




##### Comment Metadata
- Posted at: about 4 years ago
- Author title: Student at Harvard University




## Related Product
[Brex](https://www.g2.com/products/brex/reviews)

## Related Category
[Expense Management](https://www.g2.com/categories/expense-management)

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