Best User Research Tools for Medium-Sized Businesses - Page 2

Alanna Iwuh
A
Researched and written by Alanna Iwuh

Products classified in the overall User Research category are similar in many regards and help companies of all sizes solve their business problems. However, medium-sized business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Medium-Sized Business User Research to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Medium-Sized Business User Research category.

In addition to qualifying for inclusion in the User Research Tools category, to qualify for inclusion in the Medium-Sized Business User Research Tools category, a product must have at least 10 reviews left by a reviewer from a medium-sized business.

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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32 Listings in User Research Available
(748)4.9 out of 5
Optimized for quick response
1st Easiest To Use in User Research software
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Glassbox is the premier provider of AI-fueled customer intelligence solutions, working with the world’s smartest digital brands to revolutionize the way companies engage and connect with their custome

    Users
    • Digital Analyst
    • Product Manager
    Industries
    • Financial Services
    • Insurance
    Market Segment
    • 77% Enterprise
    • 18% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Glassbox Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    234
    Session Replay
    203
    Insights
    193
    Customer Understanding
    155
    Helpful
    154
    Cons
    Session Issues
    79
    Not Intuitive
    74
    Session Management
    74
    Missing Features
    68
    Learning Curve
    66
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Glassbox features and usability ratings that predict user satisfaction
    9.7
    Ease of Use
    Average: 9.0
    10.0
    Sorting
    Average: 8.4
    10.0
    In-App
    Average: 8.4
    10.0
    On-Site
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Glassbox
    Company Website
    Year Founded
    2010
    HQ Location
    London
    Twitter
    @GlassboxDigital
    1,878 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    295 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Glassbox is the premier provider of AI-fueled customer intelligence solutions, working with the world’s smartest digital brands to revolutionize the way companies engage and connect with their custome

Users
  • Digital Analyst
  • Product Manager
Industries
  • Financial Services
  • Insurance
Market Segment
  • 77% Enterprise
  • 18% Mid-Market
Glassbox Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
234
Session Replay
203
Insights
193
Customer Understanding
155
Helpful
154
Cons
Session Issues
79
Not Intuitive
74
Session Management
74
Missing Features
68
Learning Curve
66
Glassbox features and usability ratings that predict user satisfaction
9.7
Ease of Use
Average: 9.0
10.0
Sorting
Average: 8.4
10.0
In-App
Average: 8.4
10.0
On-Site
Average: 8.3
Seller Details
Seller
Glassbox
Company Website
Year Founded
2010
HQ Location
London
Twitter
@GlassboxDigital
1,878 Twitter followers
LinkedIn® Page
www.linkedin.com
295 employees on LinkedIn®
(114)4.4 out of 5
Optimized for quick response
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Alida believes in a world where customers are respected as the ultimate source of truth. Because knowing the whole truth about your customers can help companies make better decisions and drive long te

    Users
    No information available
    Industries
    • Retail
    • Hospital & Health Care
    Market Segment
    • 63% Enterprise
    • 27% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Alida Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    25
    Customer Support
    11
    Intuitive
    11
    Helpful
    10
    User Interface
    7
    Cons
    Survey Limitations
    8
    Limitations
    4
    Difficult Reporting
    3
    Improvement Needed
    3
    Limited Customization
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Alida features and usability ratings that predict user satisfaction
    8.3
    Ease of Use
    Average: 9.0
    5.7
    Sorting
    Average: 8.4
    6.0
    In-App
    Average: 8.4
    6.0
    On-Site
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Alida
    Company Website
    Year Founded
    2000
    HQ Location
    Toronto, Canada
    Twitter
    @Alida
    163 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    413 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Alida believes in a world where customers are respected as the ultimate source of truth. Because knowing the whole truth about your customers can help companies make better decisions and drive long te

Users
No information available
Industries
  • Retail
  • Hospital & Health Care
Market Segment
  • 63% Enterprise
  • 27% Mid-Market
Alida Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
25
Customer Support
11
Intuitive
11
Helpful
10
User Interface
7
Cons
Survey Limitations
8
Limitations
4
Difficult Reporting
3
Improvement Needed
3
Limited Customization
3
Alida features and usability ratings that predict user satisfaction
8.3
Ease of Use
Average: 9.0
5.7
Sorting
Average: 8.4
6.0
In-App
Average: 8.4
6.0
On-Site
Average: 8.3
Seller Details
Seller
Alida
Company Website
Year Founded
2000
HQ Location
Toronto, Canada
Twitter
@Alida
163 Twitter followers
LinkedIn® Page
www.linkedin.com
413 employees on LinkedIn®

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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Userlytics is a full featured state of the art user experience research platform with a global participant group of almost 2 million panelists. Since 2009, Userlytics has been helping enterprises and

    Users
    • UX Researcher
    • UX Designer
    Industries
    • Computer Software
    • Financial Services
    Market Segment
    • 49% Mid-Market
    • 33% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Userlytics Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    20
    Customer Support
    15
    Helpful
    9
    Features
    7
    Easy Setup
    6
    Cons
    Insufficient Information
    4
    Credit Issues
    3
    Expensive
    3
    Feature Limitations
    3
    Not User-Friendly
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Userlytics features and usability ratings that predict user satisfaction
    8.1
    Ease of Use
    Average: 9.0
    7.6
    Sorting
    Average: 8.4
    7.6
    In-App
    Average: 8.4
    7.5
    On-Site
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2009
    HQ Location
    Miami, Florida
    Twitter
    @Userlytics
    45,450 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    100 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Userlytics is a full featured state of the art user experience research platform with a global participant group of almost 2 million panelists. Since 2009, Userlytics has been helping enterprises and

Users
  • UX Researcher
  • UX Designer
Industries
  • Computer Software
  • Financial Services
Market Segment
  • 49% Mid-Market
  • 33% Small-Business
Userlytics Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
20
Customer Support
15
Helpful
9
Features
7
Easy Setup
6
Cons
Insufficient Information
4
Credit Issues
3
Expensive
3
Feature Limitations
3
Not User-Friendly
3
Userlytics features and usability ratings that predict user satisfaction
8.1
Ease of Use
Average: 9.0
7.6
Sorting
Average: 8.4
7.6
In-App
Average: 8.4
7.5
On-Site
Average: 8.3
Seller Details
Company Website
Year Founded
2009
HQ Location
Miami, Florida
Twitter
@Userlytics
45,450 Twitter followers
LinkedIn® Page
www.linkedin.com
100 employees on LinkedIn®
By Suzy
(125)4.7 out of 5
Optimized for quick response
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Suzy is an end-to-end consumer insights platform that integrates quant, qual, and high quality audiences into a single connected research cloud. Suzy’s suite of products allows you to conduct robust a

    Users
    No information available
    Industries
    • Consumer Goods
    • Marketing and Advertising
    Market Segment
    • 39% Mid-Market
    • 34% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Suzy Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    20
    Customer Support
    17
    Helpful
    16
    Survey Creation
    7
    Survey Management
    7
    Cons
    Limited Data Analysis
    6
    Expensive
    5
    Limited Audience Diversity
    5
    Pricing Issues
    5
    Complexity
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Suzy features and usability ratings that predict user satisfaction
    9.1
    Ease of Use
    Average: 9.0
    8.3
    Sorting
    Average: 8.4
    8.3
    In-App
    Average: 8.4
    7.4
    On-Site
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Suzy
    Company Website
    Year Founded
    2017
    HQ Location
    New York, NY
    Twitter
    @AskSuzyBiz
    14,127 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    302 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Suzy is an end-to-end consumer insights platform that integrates quant, qual, and high quality audiences into a single connected research cloud. Suzy’s suite of products allows you to conduct robust a

Users
No information available
Industries
  • Consumer Goods
  • Marketing and Advertising
Market Segment
  • 39% Mid-Market
  • 34% Enterprise
Suzy Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
20
Customer Support
17
Helpful
16
Survey Creation
7
Survey Management
7
Cons
Limited Data Analysis
6
Expensive
5
Limited Audience Diversity
5
Pricing Issues
5
Complexity
3
Suzy features and usability ratings that predict user satisfaction
9.1
Ease of Use
Average: 9.0
8.3
Sorting
Average: 8.4
8.3
In-App
Average: 8.4
7.4
On-Site
Average: 8.3
Seller Details
Seller
Suzy
Company Website
Year Founded
2017
HQ Location
New York, NY
Twitter
@AskSuzyBiz
14,127 Twitter followers
LinkedIn® Page
www.linkedin.com
302 employees on LinkedIn®
(308)4.3 out of 5
View top Consulting Services for Hotjar | by Contentsquare
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Hotjar, part of the Contentsquare group, provides Product Experience Insights that show how users behave and what they feel strongly about, so product teams can deliver real value to them.

    Users
    • Product Manager
    • Marketing Director
    Industries
    • Marketing and Advertising
    • Computer Software
    Market Segment
    • 53% Small-Business
    • 36% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Hotjar | by Contentsquare Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    9
    Heatmaps
    7
    Analytics
    6
    Easy Setup
    6
    Features
    6
    Cons
    Survey Issues
    3
    Dashboard Issues
    2
    Expensive
    2
    Limitations
    2
    Poor Customer Support
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Hotjar | by Contentsquare features and usability ratings that predict user satisfaction
    8.9
    Ease of Use
    Average: 9.0
    8.4
    Sorting
    Average: 8.4
    8.9
    In-App
    Average: 8.4
    8.5
    On-Site
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Hotjar
    Year Founded
    2014
    HQ Location
    Valletta, Malta
    Twitter
    @HotjarApps
    22 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    274 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Hotjar, part of the Contentsquare group, provides Product Experience Insights that show how users behave and what they feel strongly about, so product teams can deliver real value to them.

Users
  • Product Manager
  • Marketing Director
Industries
  • Marketing and Advertising
  • Computer Software
Market Segment
  • 53% Small-Business
  • 36% Mid-Market
Hotjar | by Contentsquare Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
9
Heatmaps
7
Analytics
6
Easy Setup
6
Features
6
Cons
Survey Issues
3
Dashboard Issues
2
Expensive
2
Limitations
2
Poor Customer Support
2
Hotjar | by Contentsquare features and usability ratings that predict user satisfaction
8.9
Ease of Use
Average: 9.0
8.4
Sorting
Average: 8.4
8.9
In-App
Average: 8.4
8.5
On-Site
Average: 8.3
Seller Details
Seller
Hotjar
Year Founded
2014
HQ Location
Valletta, Malta
Twitter
@HotjarApps
22 Twitter followers
LinkedIn® Page
www.linkedin.com
274 employees on LinkedIn®
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Usersnap is a user feedback platform designed for product teams to gather product-specific insights, accelerate user testing, and improve stakeholder feedback loops. Product teams strive for user-cen

    Users
    No information available
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 64% Small-Business
    • 29% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Usersnap Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    22
    Customer Support
    14
    Easy Integrations
    13
    Easy Setup
    13
    Integrations
    13
    Cons
    Expensive
    3
    Integration Issues
    3
    Lack of Tools
    3
    Not User-Friendly
    3
    Uploading Issues
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Usersnap features and usability ratings that predict user satisfaction
    9.6
    Ease of Use
    Average: 9.0
    8.6
    Sorting
    Average: 8.4
    8.2
    In-App
    Average: 8.4
    8.6
    On-Site
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Usersnap
    Company Website
    Year Founded
    2013
    HQ Location
    Perg, Austria
    Twitter
    @usersnap
    2,898 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    16 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Usersnap is a user feedback platform designed for product teams to gather product-specific insights, accelerate user testing, and improve stakeholder feedback loops. Product teams strive for user-cen

Users
No information available
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 64% Small-Business
  • 29% Mid-Market
Usersnap Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
22
Customer Support
14
Easy Integrations
13
Easy Setup
13
Integrations
13
Cons
Expensive
3
Integration Issues
3
Lack of Tools
3
Not User-Friendly
3
Uploading Issues
3
Usersnap features and usability ratings that predict user satisfaction
9.6
Ease of Use
Average: 9.0
8.6
Sorting
Average: 8.4
8.2
In-App
Average: 8.4
8.6
On-Site
Average: 8.3
Seller Details
Seller
Usersnap
Company Website
Year Founded
2013
HQ Location
Perg, Austria
Twitter
@usersnap
2,898 Twitter followers
LinkedIn® Page
www.linkedin.com
16 employees on LinkedIn®
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Great Question is the home of UX research for best-in-class teams like Canva, Drift, and Brex. Recruit research participants, conduct user interviews, surveys, and focus groups, and say thanks with gl

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 59% Mid-Market
    • 23% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Great Question Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    11
    Features
    5
    Interviews
    4
    Participation
    4
    Rewards System
    4
    Cons
    Software Bugs
    5
    Missing Features
    3
    Poor User Interface
    3
    Product Immaturity
    3
    Slow Performance
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Great Question features and usability ratings that predict user satisfaction
    8.7
    Ease of Use
    Average: 9.0
    7.6
    Sorting
    Average: 8.4
    8.0
    In-App
    Average: 8.4
    7.6
    On-Site
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2021
    HQ Location
    Oakland, US
    Twitter
    @greatquestionco
    560 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    43 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Great Question is the home of UX research for best-in-class teams like Canva, Drift, and Brex. Recruit research participants, conduct user interviews, surveys, and focus groups, and say thanks with gl

Users
No information available
Industries
No information available
Market Segment
  • 59% Mid-Market
  • 23% Enterprise
Great Question Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
11
Features
5
Interviews
4
Participation
4
Rewards System
4
Cons
Software Bugs
5
Missing Features
3
Poor User Interface
3
Product Immaturity
3
Slow Performance
2
Great Question features and usability ratings that predict user satisfaction
8.7
Ease of Use
Average: 9.0
7.6
Sorting
Average: 8.4
8.0
In-App
Average: 8.4
7.6
On-Site
Average: 8.3
Seller Details
Year Founded
2021
HQ Location
Oakland, US
Twitter
@greatquestionco
560 Twitter followers
LinkedIn® Page
www.linkedin.com
43 employees on LinkedIn®
(110)4.6 out of 5
15th Easiest To Use in User Research software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    UXArmy is the user research platform helping you to create exceptional customer experiences no matter what stage your product or service is in. From ideation, testing prototypes to refining fully l

    Users
    No information available
    Industries
    • Information Technology and Services
    • Research
    Market Segment
    • 67% Small-Business
    • 20% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • UXArmy Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    15
    Research Efficiency
    6
    Tool Variety
    5
    Customer Support
    4
    Features
    4
    Cons
    Complexity
    4
    Demographic Limitations
    2
    Poor Usability Design
    2
    Difficult Setup
    1
    Expensive
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • UXArmy features and usability ratings that predict user satisfaction
    9.2
    Ease of Use
    Average: 9.0
    9.0
    Sorting
    Average: 8.4
    9.2
    In-App
    Average: 8.4
    9.2
    On-Site
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2012
    HQ Location
    Singapore, Singapore
    Twitter
    @UXArmy
    1,196 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    33 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

UXArmy is the user research platform helping you to create exceptional customer experiences no matter what stage your product or service is in. From ideation, testing prototypes to refining fully l

Users
No information available
Industries
  • Information Technology and Services
  • Research
Market Segment
  • 67% Small-Business
  • 20% Mid-Market
UXArmy Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
15
Research Efficiency
6
Tool Variety
5
Customer Support
4
Features
4
Cons
Complexity
4
Demographic Limitations
2
Poor Usability Design
2
Difficult Setup
1
Expensive
1
UXArmy features and usability ratings that predict user satisfaction
9.2
Ease of Use
Average: 9.0
9.0
Sorting
Average: 8.4
9.2
In-App
Average: 8.4
9.2
On-Site
Average: 8.3
Seller Details
Year Founded
2012
HQ Location
Singapore, Singapore
Twitter
@UXArmy
1,196 Twitter followers
LinkedIn® Page
www.linkedin.com
33 employees on LinkedIn®
Entry Level Price:Starting at $30.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Discover your visitors issues and doubts with a better user testing tool. The only user testing tool that requires no subscription or monthly fees to get unlimited access to all features, with no hid

    Users
    • CEO
    Industries
    • Computer Software
    • Marketing and Advertising
    Market Segment
    • 72% Small-Business
    • 24% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Userfeel Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    11
    Helpful
    10
    Customer Support
    6
    Easy Setup
    5
    Setup Ease
    5
    Cons
    Long Waiting Time
    5
    Feature Limitations
    4
    Delay Issues
    3
    Insufficient Information
    3
    Missing Features
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Userfeel features and usability ratings that predict user satisfaction
    9.1
    Ease of Use
    Average: 9.0
    7.8
    Sorting
    Average: 8.4
    8.4
    In-App
    Average: 8.4
    8.2
    On-Site
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Userfeel
    Year Founded
    2010
    HQ Location
    London, GB
    Twitter
    @userfeel
    555 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    163 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Discover your visitors issues and doubts with a better user testing tool. The only user testing tool that requires no subscription or monthly fees to get unlimited access to all features, with no hid

Users
  • CEO
Industries
  • Computer Software
  • Marketing and Advertising
Market Segment
  • 72% Small-Business
  • 24% Mid-Market
Userfeel Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
11
Helpful
10
Customer Support
6
Easy Setup
5
Setup Ease
5
Cons
Long Waiting Time
5
Feature Limitations
4
Delay Issues
3
Insufficient Information
3
Missing Features
3
Userfeel features and usability ratings that predict user satisfaction
9.1
Ease of Use
Average: 9.0
7.8
Sorting
Average: 8.4
8.4
In-App
Average: 8.4
8.2
On-Site
Average: 8.3
Seller Details
Seller
Userfeel
Year Founded
2010
HQ Location
London, GB
Twitter
@userfeel
555 Twitter followers
LinkedIn® Page
www.linkedin.com
163 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Plotline is an in-app engagement platform for consumer internet companies. Product and marketing teams can configure highly customizable in-app messages or nudges to improve feature adoption and driv

    Users
    No information available
    Industries
    • Financial Services
    • Computer Software
    Market Segment
    • 55% Mid-Market
    • 45% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Plotline Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    20
    Personalization
    14
    Campaign Management
    13
    Experience
    12
    Campaign Creation
    11
    Cons
    Bug Issues
    8
    Software Bugs
    8
    Campaign Issues
    4
    Dashboard Issues
    4
    Error Issues
    4
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Plotline features and usability ratings that predict user satisfaction
    9.4
    Ease of Use
    Average: 9.0
    8.8
    Sorting
    Average: 8.4
    9.4
    In-App
    Average: 8.4
    9.3
    On-Site
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Plotline
    Year Founded
    2022
    HQ Location
    Salt Lake City, Utah
    LinkedIn® Page
    www.linkedin.com
    23 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Plotline is an in-app engagement platform for consumer internet companies. Product and marketing teams can configure highly customizable in-app messages or nudges to improve feature adoption and driv

Users
No information available
Industries
  • Financial Services
  • Computer Software
Market Segment
  • 55% Mid-Market
  • 45% Small-Business
Plotline Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
20
Personalization
14
Campaign Management
13
Experience
12
Campaign Creation
11
Cons
Bug Issues
8
Software Bugs
8
Campaign Issues
4
Dashboard Issues
4
Error Issues
4
Plotline features and usability ratings that predict user satisfaction
9.4
Ease of Use
Average: 9.0
8.8
Sorting
Average: 8.4
9.4
In-App
Average: 8.4
9.3
On-Site
Average: 8.3
Seller Details
Seller
Plotline
Year Founded
2022
HQ Location
Salt Lake City, Utah
LinkedIn® Page
www.linkedin.com
23 employees on LinkedIn®
By WEVO
(71)4.7 out of 5
Optimized for quick response
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    WEVO is a UX research platform that uncovers insights with significantly less effort than typical tools. Research, product and marketing teams get synthesized quantitative and qualitative insights, sc

    Users
    No information available
    Industries
    • Financial Services
    • Higher Education
    Market Segment
    • 46% Mid-Market
    • 27% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • WEVO Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Business Growth
    1
    Customer Insights
    1
    Customer Support
    1
    Feature Development
    1
    Features
    1
    Cons
    Search Functionality Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • WEVO features and usability ratings that predict user satisfaction
    9.3
    Ease of Use
    Average: 9.0
    9.0
    Sorting
    Average: 8.4
    8.1
    In-App
    Average: 8.4
    7.9
    On-Site
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    WEVO
    Company Website
    Year Founded
    2017
    HQ Location
    Boston, Massachusetts
    Twitter
    @Wevoconversion
    1,050 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    40 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

WEVO is a UX research platform that uncovers insights with significantly less effort than typical tools. Research, product and marketing teams get synthesized quantitative and qualitative insights, sc

Users
No information available
Industries
  • Financial Services
  • Higher Education
Market Segment
  • 46% Mid-Market
  • 27% Enterprise
WEVO Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Business Growth
1
Customer Insights
1
Customer Support
1
Feature Development
1
Features
1
Cons
Search Functionality Issues
1
WEVO features and usability ratings that predict user satisfaction
9.3
Ease of Use
Average: 9.0
9.0
Sorting
Average: 8.4
8.1
In-App
Average: 8.4
7.9
On-Site
Average: 8.3
Seller Details
Seller
WEVO
Company Website
Year Founded
2017
HQ Location
Boston, Massachusetts
Twitter
@Wevoconversion
1,050 Twitter followers
LinkedIn® Page
www.linkedin.com
40 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Our AI powered, in-the-moment video research platform enables MR, UX and CX teams to understand people, products and experiences in the context of everyday life. Indeemo features in-platform recrui

    Users
    No information available
    Industries
    • Market Research
    • Research
    Market Segment
    • 49% Small-Business
    • 27% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Indeemo Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    12
    Customer Support
    10
    Features
    7
    Helpful
    5
    Insights
    5
    Cons
    Uploading Issues
    3
    Limited Analysis Capabilities
    2
    Slow Performance
    2
    Slow Processes
    2
    Video Issues
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Indeemo features and usability ratings that predict user satisfaction
    9.2
    Ease of Use
    Average: 9.0
    9.2
    Sorting
    Average: 8.4
    8.9
    In-App
    Average: 8.4
    9.3
    On-Site
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Indeemo
    Year Founded
    2016
    HQ Location
    Cork, Cork
    Twitter
    @indeemo
    220 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    28 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Our AI powered, in-the-moment video research platform enables MR, UX and CX teams to understand people, products and experiences in the context of everyday life. Indeemo features in-platform recrui

Users
No information available
Industries
  • Market Research
  • Research
Market Segment
  • 49% Small-Business
  • 27% Mid-Market
Indeemo Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
12
Customer Support
10
Features
7
Helpful
5
Insights
5
Cons
Uploading Issues
3
Limited Analysis Capabilities
2
Slow Performance
2
Slow Processes
2
Video Issues
2
Indeemo features and usability ratings that predict user satisfaction
9.2
Ease of Use
Average: 9.0
9.2
Sorting
Average: 8.4
8.9
In-App
Average: 8.4
9.3
On-Site
Average: 8.3
Seller Details
Seller
Indeemo
Year Founded
2016
HQ Location
Cork, Cork
Twitter
@indeemo
220 Twitter followers
LinkedIn® Page
www.linkedin.com
28 employees on LinkedIn®
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Centercode is a user testing automation platform that transforms how you collect and analyze pre-release customer feedback. Our delta testing system uses intelligent technology to produce rapid result

    Users
    No information available
    Industries
    • Consumer Electronics
    • Computer Software
    Market Segment
    • 44% Enterprise
    • 33% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Centercode Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    16
    Helpful
    12
    Customer Support
    10
    Feedback
    9
    Integrations
    9
    Cons
    User Difficulty
    7
    Complexity
    4
    Difficult Learning
    4
    Difficult Learning Curve
    4
    Learning Curve
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Centercode features and usability ratings that predict user satisfaction
    7.3
    Ease of Use
    Average: 9.0
    8.6
    Sorting
    Average: 8.4
    7.8
    In-App
    Average: 8.4
    8.8
    On-Site
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2001
    HQ Location
    Laguna Hills, CA
    Twitter
    @Centercode
    1,867 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    64 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Centercode is a user testing automation platform that transforms how you collect and analyze pre-release customer feedback. Our delta testing system uses intelligent technology to produce rapid result

Users
No information available
Industries
  • Consumer Electronics
  • Computer Software
Market Segment
  • 44% Enterprise
  • 33% Mid-Market
Centercode Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
16
Helpful
12
Customer Support
10
Feedback
9
Integrations
9
Cons
User Difficulty
7
Complexity
4
Difficult Learning
4
Difficult Learning Curve
4
Learning Curve
3
Centercode features and usability ratings that predict user satisfaction
7.3
Ease of Use
Average: 9.0
8.6
Sorting
Average: 8.4
7.8
In-App
Average: 8.4
8.8
On-Site
Average: 8.3
Seller Details
Year Founded
2001
HQ Location
Laguna Hills, CA
Twitter
@Centercode
1,867 Twitter followers
LinkedIn® Page
www.linkedin.com
64 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Next-generation UX research platform for mobile & desktop

    Users
    No information available
    Industries
    • Internet
    Market Segment
    • 62% Mid-Market
    • 33% Enterprise
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Lookback features and usability ratings that predict user satisfaction
    9.0
    Ease of Use
    Average: 9.0
    6.7
    Sorting
    Average: 8.4
    9.6
    In-App
    Average: 8.4
    10.0
    On-Site
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Lookback
    Year Founded
    2013
    HQ Location
    Santa Cruz, CA
    Twitter
    @lookback
    2,814 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    15 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Next-generation UX research platform for mobile & desktop

Users
No information available
Industries
  • Internet
Market Segment
  • 62% Mid-Market
  • 33% Enterprise
Lookback features and usability ratings that predict user satisfaction
9.0
Ease of Use
Average: 9.0
6.7
Sorting
Average: 8.4
9.6
In-App
Average: 8.4
10.0
On-Site
Average: 8.3
Seller Details
Seller
Lookback
Year Founded
2013
HQ Location
Santa Cruz, CA
Twitter
@lookback
2,814 Twitter followers
LinkedIn® Page
www.linkedin.com
15 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Feedback Loop by DISQO is the research platform that product teams rely on to test ideas directly with target consumers before they bring products to market. Fast-growing companies and established m

    Users
    • UX Researcher
    Industries
    • Financial Services
    • Insurance
    Market Segment
    • 52% Enterprise
    • 25% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Feedback Loop Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Feedback Management
    1
    Feedback Quality
    1
    Helpful
    1
    Research Efficiency
    1
    Cons
    Survey Issues
    1
    Time-Consuming
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Feedback Loop features and usability ratings that predict user satisfaction
    8.9
    Ease of Use
    Average: 9.0
    8.4
    Sorting
    Average: 8.4
    10.0
    In-App
    Average: 8.4
    9.2
    On-Site
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2014
    HQ Location
    New York, New York
    LinkedIn® Page
    www.linkedin.com
    7 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Feedback Loop by DISQO is the research platform that product teams rely on to test ideas directly with target consumers before they bring products to market. Fast-growing companies and established m

Users
  • UX Researcher
Industries
  • Financial Services
  • Insurance
Market Segment
  • 52% Enterprise
  • 25% Small-Business
Feedback Loop Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Feedback Management
1
Feedback Quality
1
Helpful
1
Research Efficiency
1
Cons
Survey Issues
1
Time-Consuming
1
Feedback Loop features and usability ratings that predict user satisfaction
8.9
Ease of Use
Average: 9.0
8.4
Sorting
Average: 8.4
10.0
In-App
Average: 8.4
9.2
On-Site
Average: 8.3
Seller Details
Year Founded
2014
HQ Location
New York, New York
LinkedIn® Page
www.linkedin.com
7 employees on LinkedIn®