# Brevo Marketing Platform Reviews **Vendor:** Brevo **Category:** [Email Marketing Software](https://www.g2.com/categories/email-marketing) **Average Rating:** 4.5/5.0 **Total Reviews:** 2,561 ## About Brevo Marketing Platform Trusted by over 500,000 businesses worldwide, Brevo (formerly Sendinblue) is the affordable, all-in-one marketing and CRM stack that helps growing businesses scale faster. It's easy to use and suitable for companies of all sizes. Build lasting customer relationships with Brevo's flexible toolkit. Products range from marketing to sales, chat, and transactional emails. Choose what you need — and only pay for what you use. Here are just some of the things you can do with Brevo: - Run multi-channel marketing campaigns across email, WhatsApp, SMS, web push, and Facebook ads - Trigger transactional emails, SMS, and WhatsApp notifications over Brevo SMTP and APIs - Automate marketing activities to deliver the right message at the right time, and efficiently manage your audience - Reduce the number of marketing and sales apps — and get a full view of customer interactions with tools that talk to each other - Engage customers in real-time and reply to FAQs 24/7 with live chat and chatbot - Track leads, automate tasks, and schedule meetings with the Brevo Sales Platform - Connect your e-commerce store to track web sales and use the Retention analysis to improve your marketing strategy. - Talk to customers anytime, anywhere with Brevo’s cloud-based phone system Learn more and start for free at https://www.brevo.com/products/marketing-platform/ Get a custom quote: https://www.brevo.com/plus/contact/ ## Brevo Marketing Platform Pros & Cons **What users like:** - Users find Brevo Marketing Platform to have a **user-friendly interface** , making it easy to navigate and utilize effectively. (314 reviews) - Users appreciate the **ease of integration** with WooCommerce and the user-friendly interface of Brevo Marketing Platform. (190 reviews) - Users value the **convenience and efficiency** of Brevo's email marketing platform, especially for automation and scheduling. (171 reviews) - Users appreciate the **easy setup** of Brevo Marketing Platform, benefiting from its user-friendly email marketing features. (168 reviews) - Users love the **ease of use** of Brevo, making email marketing simple for everyone in their team. (158 reviews) - Intuitive (154 reviews) - Users appreciate the **convenient prepaid email credits** and customizable templates for efficient email management. (153 reviews) - User-Friendly (149 reviews) - Users value the **responsive customer support** of Brevo, noting its helpfulness even for free plan users. (148 reviews) - Automation (145 reviews) **What users dislike:** - Users find **missing features** like limited design flexibility and inadequate automation capabilities in Brevo Marketing Platform. (107 reviews) - Users find the **limited features** of Brevo, particularly in templates and automation, hinder customization and efficiency. (80 reviews) - Users find the **limited customization** in Brevo's templates restrictive, impacting their ability to handle complex marketing tasks. (71 reviews) - Users find the **learning curve challenging** , particularly with the complex options and newsletter design interface. (67 reviews) - Users find the **pricing structure expensive** and struggle with flexibility and bureaucracy as their needs grow. (55 reviews) - Users express frustration with Brevo's **email limitations** , particularly regarding the restrictive free plan and insufficient analytics. (54 reviews) - Poor Customer Support (49 reviews) - Limitations (48 reviews) - Email Limitations (47 reviews) - Not Intuitive (45 reviews) ## Brevo Marketing Platform Reviews ### 1. Reliable, fast, and efficient without lies. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Animation | Small-Business (50 or fewer emp.) **Reviewed Date:** June 21, 2024 **What do you like best about Brevo Marketing Platform?** New feature regarding email sending: it is much faster and easier to use. As for SMS sending, there is no change. A major advantage is the automatic domain linking, which is the only service offering this among all those I have tested (50 services of the same type). **What do you dislike about Brevo Marketing Platform?** Be able to add a list during the creation of the campaign and be able to test the service without creating an account (1 test email) to prevent fraud. **What problems is Brevo Marketing Platform solving and how is that benefiting you?** Brevo allows me to be quick and efficient in my work, and the advantage is that it is accessible on multiple platforms, which allows me to create emails. To give you an idea, since using Brevo compared to LemList, the time savings are enormous. For an email campaign sent with LemList, it takes me almost a week for the sending to be complete, and on top of that, there's a chance of ending up in spam. Whereas Brevo allows me to send my email campaign in a few minutes, and on top of that, if the SMTP settings are well configured, then I absolutely don't need to worry about the emails ending up in spam because it's not possible. ### 2. Easy to Navigate with Valuable Analytics and Flexible Customer Lists **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** February 17, 2026 **What do you like best about Brevo Marketing Platform?** I find it easy to navigate and use overall, valuable insights/analytics, and overall it works well. I like that you can have customers in various lists, rather than linked to one list only. I use the automation with pabbly to get customers into the lists. **What do you dislike about Brevo Marketing Platform?** I find that the naming of automations/templates/campaigns could be more obvious, but now that I know where to look, it is easy to find and use. **What problems is Brevo Marketing Platform solving and how is that benefiting you?** I am using it to send emails to past customers and to those who've signed up to get information about when a future product is being released. I don't send heaps of emails, and find the price point really good compared to many other email marketing software, considering I don't send lots and lots of emails regularly, but a few 1000 emails a couple of times a year. ### 3. Great for Beginners but Lacks Advanced Editing **Rating:** 4.5/5.0 stars **Reviewed by:** Bob V. | Community Co-Lead, Small-Business (50 or fewer emp.) **Reviewed Date:** January 16, 2026 **What do you like best about Brevo Marketing Platform?** I like how clean the UI looks, especially the dashboard/home. It serves its function, nothing less nothing more. The onboarding up to the end was working great. It was easy and the onboarding was direct and helpful. The Conversation feature is interesting and helpful, even though we haven't used or maximized it yet. I'm looking forward to exploring it in the future. **What do you dislike about Brevo Marketing Platform?** I found limitations with some editing in Brevo Marketing Platform. It was too simple compared to other industry leaders in email campaigns. There was a point where I had to relearn and use HTML for the campaigns. Maybe it's the simplicity that made it quite challenging to pick up right away. The editor for the email campaigns could be improved. As mentioned, my exploration is limited since we don't have an extensive use for it at the moment. I just had a challenge, maybe on a personal level since I'm not a coder/developer, needing to work with HTML for the customization that I wanted. **What problems is Brevo Marketing Platform solving and how is that benefiting you?** I use Brevo Marketing Platform for email campaigns and managing contacts. It's straightforward, with a clean UI and effective onboarding, but the simplicity can make editing challenging, requiring some HTML knowledge. ### 4. Powerful Automation, But Pricey Push Notifications **Rating:** 3.5/5.0 stars **Reviewed by:** Amir reza S. | Founder & CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** January 13, 2026 **What do you like best about Brevo Marketing Platform?** I find the automation system to be the number one feature for us. We could easily define new systems and engage our users, which helps increase retention. I also like the cool templates available, as they help us a lot. It's easy to make new templates or use existing ones. The diagram that shows how users are getting engaged with our automation system is really helpful, especially for tasks like sending a template to users who missed the first welcome emails. **What do you dislike about Brevo Marketing Platform?** I find the push notifications very expensive, they don't seem worth it at all. They could also create automation for push notifications. For email marketing, it would be great to really customize who to send emails to by saving our user IDs and connecting to our database. The initial setup wasn't very easy because we needed to create contacts first; we couldn't easily send emails without creating contacts via the API. **What problems is Brevo Marketing Platform solving and how is that benefiting you?** Brevo Marketing Platform helps automate email marketing, keeping users engaged and boosting retention with user-friendly automation and templates. ### 5. All-in-One Marketing Made Easy and Affordable **Rating:** 4.5/5.0 stars **Reviewed by:** Abhishek S. | Campaign Management Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** January 13, 2026 **What do you like best about Brevo Marketing Platform?** What I like best about the Brevo Marketing Platform is that it brings email, SMS, automation, and CRM together in one easy-to-use tool. It’s simple to navigate, offers strong automation for lifecycle campaigns, and provides solid segmentation and reporting without feeling overwhelming. On top of that, its pricing is very reasonable, which makes it a great option for small to mid-sized teams that want powerful marketing capabilities without enterprise-level complexity. **What do you dislike about Brevo Marketing Platform?** What I dislike about the Brevo Marketing Platform is that while it packs a lot of features, some of the more advanced automation and analytics feel limited compared to specialized tools like Klaviyo or HubSpot. The reporting can sometimes lack depth for deeper performance insights, and SMS pricing can add up quickly if you use it heavily. Additionally, as your needs grow more complex, you might find certain workflows and integrations less flexible than you’d like. **What problems is Brevo Marketing Platform solving and how is that benefiting you?** Brevo solves the problem of managing multiple marketing channels by combining email, SMS, CRM, and automation into one platform, which means I don’t have to juggle separate tools to run campaigns and track customer interactions. It helps streamline communication with my audience through targeted segments and automated workflows, saving time and boosting engagement. The unified reporting and easy-to-use interface also make it simpler to measure performance and optimize campaigns, which ultimately improves efficiency and results for my marketing efforts. ### 6. Brevo: Email Marketing with Easy Interface, Flexible Options, and Helpful Support **Rating:** 5.0/5.0 stars **Reviewed by:** Seth B. | Composer/Lyricist/Author/Accompanist/Vocal Coach/Cabaret Producer, Small-Business (50 or fewer emp.) **Reviewed Date:** March 18, 2026 **What do you like best about Brevo Marketing Platform?** I have found Brevo to be the best of all these email platforms. It has an easy interface and many different options, including a free plan with unlimited contacts. I've found the staff to be very helpful, as well. **What do you dislike about Brevo Marketing Platform?** Honestly, I don't really have anything I don't like about this platform. It's really been a lifesaver for me. **What problems is Brevo Marketing Platform solving and how is that benefiting you?** They have added a lot of features, which I haven't had time to try out completely, but I look forward to it! ### 7. Intuitive and accessible for segmentation and automation **Rating:** 3.5/5.0 stars **Reviewed by:** ALEJANDRA A. | Digital Marketing, Business Supplies and Equipment, Mid-Market (51-1000 emp.) **Reviewed Date:** April 30, 2026 **What do you like best about Brevo Marketing Platform?** the different lists for my customer segmentation, I can also automate processes, to create journeys according to objectives. It is very intuitive, easy to use, it is accessible, we use it for customer retention and we are already seeing conversions with UTM from this platform. **What do you dislike about Brevo Marketing Platform?** sometimes making mailing templates can be somewhat limited and for integrations we use a development API because we couldn't connect it directly with our web manager **What problems is Brevo Marketing Platform solving and how is that benefiting you?** customer loyalty and upselling in our ecommerce, with its automations we have specific journeys according to the campaign where the customer is located ### 8. Efficient and Cost-Effective Email & Automation Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Somya A. | Digital Marketing Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** January 23, 2026 **What do you like best about Brevo Marketing Platform?** The best thing about Brevo is its reliable email deliverability and detailed campaign analytics. It helps track performance clearly and optimize campaigns easily. The platform feels stable and trustworthy for both marketing and transactional emails. **What do you dislike about Brevo Marketing Platform?** One drawback is that some advanced features and settings can take time to fully understand, especially for new users. A bit more in-app guidance or tutorials would make onboarding even smoother. **What problems is Brevo Marketing Platform solving and how is that benefiting you?** Brevo helps automate repetitive marketing tasks like email follow-ups, customer segmentation, and campaign scheduling. This reduces manual effort and allows me to focus more on strategy and optimization. As a result, campaigns are more timely, personalized, and effective. ### 9. Email marketing and task management in a single platform **Rating:** 5.0/5.0 stars **Reviewed by:** Dilmer H. | Propietario, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** May 14, 2026 **What do you like best about Brevo Marketing Platform?** It allows me to create email marketing campaigns, in addition to having the task section and the option to schedule calls. **What do you dislike about Brevo Marketing Platform?** Perhaps it would be better if, in the payment calls, there was not only Stripe, but also other alternatives. **What problems is Brevo Marketing Platform solving and how is that benefiting you?** The scheduling of appointments and email marketing campaigns. ### 10. Effortless Marketing Automation with Brevo **Rating:** 5.0/5.0 stars **Reviewed by:** Sujitha M. | P, Small-Business (50 or fewer emp.) **Reviewed Date:** January 05, 2026 **What do you like best about Brevo Marketing Platform?** I like using the Brevo Marketing Platform for its segments, user lists, and automated mails which make our marketing work easier. The tags and segments help us filter users effectively, and adding them to different lists allows us to send targeted automated mails. The platform is easy to use, and the API calls are clear for our developers to integrate it. **What do you dislike about Brevo Marketing Platform?** While adding custom attributes to contacts, sometimes I get an error saying the limit is already reached, which I'm not aware of. This happens when users have new custom attributes. Also, when we try to add contacts to Brevo from our website using automated calls like a cron job, we get this error, and the contact details are not added or updated in Brevo. We're not aware of this because we're not using any logs. **What problems is Brevo Marketing Platform solving and how is that benefiting you?** Brevo Marketing Platform makes our marketing work easier with automated mails and user detail collection. ### 11. Great platform for email campaigns **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** June 10, 2025 **What do you like best about Brevo Marketing Platform?** It's fairly flexible and you can pause it for a few months when you aren't sending many emails. Was easy to set up and implement. We've used it a couple times a year, so for these kinds of situations, it's good. The number of features it's offering is perfect for what we're looking for. It's been good so far. **What do you dislike about Brevo Marketing Platform?** You can't pause indefinitely. I would've liked it that we could pause it until we needed it, after which we would have to pay for a month again. Other than that, I wish the interface would be more intuitive. It's not always easy to start a new campaign, or copy over the old to do a similar campaign. **What problems is Brevo Marketing Platform solving and how is that benefiting you?** We can send emails in an affordable way without having a monthly contract. ### 12. Effortless Email Marketing Campaigns with Great-Looking Designs **Rating:** 5.0/5.0 stars **Reviewed by:** Matt B. | Owner - Travel Advisor, Small-Business (50 or fewer emp.) **Reviewed Date:** January 21, 2026 **What do you like best about Brevo Marketing Platform?** It's ease of use - creating an email campaign is easy and the designs look great. **What do you dislike about Brevo Marketing Platform?** There are times that the text formatting features do not work correctly as if there may be a bug in the software. But it's not often enough that it causes me not to want to use the software. **What problems is Brevo Marketing Platform solving and how is that benefiting you?** I needed a solution for my weekly email newsletter and wanted it to be an easy to use back-end with well designed templates. I found that with Brevo. It is much nicer, easier to use, and more reliable than other platforms I have used in the past. ### 13. Easy to use and with all the essential features for the sector **Rating:** 4.0/5.0 stars **Reviewed by:** Samuel M. | CEO, Mid-Market (51-1000 emp.) **Reviewed Date:** April 28, 2026 **What do you like best about Brevo Marketing Platform?** Ease of use and the essential features for the sector are all available. **What do you dislike about Brevo Marketing Platform?** The breadth of tools sometimes means that there is not full control over the app. **What problems is Brevo Marketing Platform solving and how is that benefiting you?** In our case, interaction with customers is very simple. We issue campaigns to know their opinion and receive responses effortlessly. ### 14. Easy to Use, Powerful Automation, and Solid Deliverability at a Great Price **Rating:** 4.5/5.0 stars **Reviewed by:** Filippo T. | CTO & Co-Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** February 03, 2026 **What do you like best about Brevo Marketing Platform?** Its ease of use, solid email deliverability, and powerful automation features at a very competitive price. The interface is clean, setup is fast, and it scales well for both small and growing businesses. **What do you dislike about Brevo Marketing Platform?** Some advanced features and reporting could be more flexible, and the UI can feel a bit limited for complex automation workflows. **What problems is Brevo Marketing Platform solving and how is that benefiting you?** Brevo helps centralize email marketing and automation in one platform, making it easier to manage campaigns, nurture leads, and communicate with customers efficiently. This saves time, improves engagement, and allows us to scale marketing efforts without increasing complexity or costs ### 15. Beautiful Email Automation Platform with Strong Workflows and Flexible Pricing **Rating:** 5.0/5.0 stars **Reviewed by:** Anmol A. | Performance Marketing Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** March 11, 2026 **What do you like best about Brevo Marketing Platform?** Beautiful Email Marketing Automation Platform. It has really good APIs and its workflow is equally very strong. Costing is also very flexible, i prefer monthly as I can increase volume based on my needs. **What do you dislike about Brevo Marketing Platform?** Their Email Platform is quite good, don't why they have started focusing on deals etc. which i believe is a distraction. **What problems is Brevo Marketing Platform solving and how is that benefiting you?** Its primarily solving our email communication with our prospects and customers. With this we engage new leads and our pipeline also ### 16. The best platform for Email Marketing, CRM, SMS Marketing, and automation **Rating:** 5.0/5.0 stars **Reviewed by:** Vinícius M. | Cofundador/Presidente, Small-Business (50 or fewer emp.) **Reviewed Date:** January 24, 2025 **What do you like best about Brevo Marketing Platform?** What we like most about Brevo is its ease of use and flexibility, in addition to the various tools, such as email automation, CRM, SMS Marketing, audience segmentation, and even integration with other platforms. The interface is intuitive, which makes it easier to create campaigns and analyze results. The settings are also accessible and customizable, including the implementation of settings in the site's own DNS. The content available as Support on the site is extensive, easy, and objective. P4MANC. chose Brevo to be our main sales platform. We use it daily to segment our audience and send campaigns! **What do you dislike about Brevo Marketing Platform?** We believe that Brevo could provide more themes for campaign customization and include Brazilian numbers in Calls. **What problems is Brevo Marketing Platform solving and how is that benefiting you?** Brevo was chosen for being a very useful solution to solve various problems in our email marketing, especially when it comes to campaign management and communication with the audience. Before we knew Brevo, we used simple emails (plain text) and... spreadsheets! That's right! 😂 Brevo helped us create more personalized, eye-catching emails and, most importantly, to segment our audience according to the reports obtained. Moreover, Brevo's CRM has been essential for organizing our contacts, tracking interactions, and improving our relationship with our audience. Now we can have a complete view of each client, plan more precise strategies, and make decisions based on real data. ### 17. Great for Email Marketing **Rating:** 5.0/5.0 stars **Reviewed by:** Nick C. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** April 04, 2024 **What do you like best about Brevo Marketing Platform?** Perfect for email marketing! Brevo ensures that transactional emails are reliably delivered to recipients' inboxes. This reliability is crucial for critical communications like order confirmations and password resets. It is also really great at being an all-in-one CRM package. **What do you dislike about Brevo Marketing Platform?** Honestly, I think they need to get the word out better. I wish I had access to this product sooner! **What problems is Brevo Marketing Platform solving and how is that benefiting you?** We all are looking for a solution to our Email marketing needs. Brevo provides that and it is a much better service than many of their competitors. ### 18. Intuitive Platform, Needs Faster Transactional Email Response **Rating:** 4.0/5.0 stars **Reviewed by:** Tayyab N. | Lead Machine Learning Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** January 19, 2026 **What do you like best about Brevo Marketing Platform?** I like the interface and the huge number of SDKs available that support different programming languages and frameworks. It's easy to get contacts, stats for transactional emails, and all failure cases using the provided interfaces. The SDKs give great control to manage contacts, email retries, block spam email attempts, and filter out shady domains provided by application users. Setting up the Brevo Marketing Platform was very easy. **What do you dislike about Brevo Marketing Platform?** Sometimes the availability of service becomes a bit lagging, which is especially bad for transactional emails. Users never want to wait and wish for quicker response times for email verification, password reset, and other actions. **What problems is Brevo Marketing Platform solving and how is that benefiting you?** I use Brevo Marketing Platform for automated email workflows, easily getting contacts and stats. The interfaces make managing emails and filtering spam straightforward, while SDKs provide good control for handling retries and blocking suspicious domains. ### 19. Enhances Team Email Workflow with Ease **Rating:** 4.0/5.0 stars **Reviewed by:** Satyam S. **Reviewed Date:** December 23, 2025 **What do you like best about Brevo Marketing Platform?** I like that Brevo Marketing Platform is simple to use for team email work. The easy-to-understand interface means we don't need much training to start. Managing contacts and sending emails from one place makes daily work smoother. It's also great how easy it is to track basic email results, so our team can quickly see if emails are sent and opened without extra work. Setting up campaigns is fast, which is helpful when work is urgent. The initial setup was quite easy, allowing our team to start sending emails quickly without major issues. **What do you dislike about Brevo Marketing Platform?** Some features feel limited in lower plans and need to upgrade for more options. Sometimes the interface can feel a bit slow when handling larger contacts list. Also, a few advanced settings are not very clear at the first and need some time to understand. **What problems is Brevo Marketing Platform solving and how is that benefiting you?** I use Brevo Marketing Platform to streamline team email tasks, manage contacts, and handle campaigns easily. It centralizes everything, saving time and reducing confusion among team members. ### 20. Practical QA Perspective: Reliable for Testing Campaigns and Integrations **Rating:** 4.0/5.0 stars **Reviewed by:** Dixit K. | Quality Assurance Analyst, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** October 06, 2025 **What do you like best about Brevo Marketing Platform?** I like Brevo because its API works well and is easy to test with for emails and integrations. Making and scheduling campaigns is simple, so I can quickly check that everything works as expected. The automation setups are easy to follow, which helps when testing triggers. The reports show clear numbers for opens, clicks, and delivery, which makes checking results easier. The dashboard is simple to use, so moving between tasks doesn’t take much time. **What do you dislike about Brevo Marketing Platform?** One thing I noticed is that the dashboard can be slow sometimes, especially when looking at large campaigns. Some of the templates are limited and not very flexible for detailed testing. Also, there are occasional minor glitches in the automation triggers that need extra checks to make sure they run correctly. **What problems is Brevo Marketing Platform solving and how is that benefiting you?** Brevo helps my work as a QA by letting me test campaigns, automation, and integrations directly. I can verify that emails and messages are delivered correctly, check triggers, and ensure reports match expected results. It saves time by giving clear feedback on what works and what doesn’t, making it easier to find and report issues before they reach customers. ### 21. Efficient, reliable email platform with room to mature reporting **Rating:** 4.0/5.0 stars **Reviewed by:** kayoum d. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** January 20, 2026 **What do you like best about Brevo Marketing Platform?** i think Brevo’s interface is clean and intuitive, no fuss, with a powerful email template builder and strong deliverability tools that make campaign setup fast. also brevo simplifies multichannel campaigns by combining email, SMS, and chat in one platform **What do you dislike about Brevo Marketing Platform?** the reporting UI can be confusing for advanced attribution needs, and some automation triggers are limited compared to enterprise platforms(like hubspot). Occasional delays in customer support response add friction during critical sends. **What problems is Brevo Marketing Platform solving and how is that benefiting you?** Brevo centralizes campaign creation and delivery, reducing tool sprawl. It improves inbox placement and speeds up campaign execution, which increases open rates and reduces manual coordination ### 22. Cost-Effective, Feature-Rich Marketing Solution **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User | Mid-Market (51-1000 emp.) **Reviewed Date:** March 04, 2026 **What do you like best about Brevo Marketing Platform?** I really like the tons of features Brevo Marketing Platform offers, and they're priced relatively better, which is great. The platform is never buggy and is always fast. I appreciate the wide array of metrics available, like being able to see when a specific email ID was delivered and other deliverability-related metrics. The initial setup process was pretty easy for me, as the UI is super useful and easy to understand. I also like how well it integrates with the Zoho ecosystem and Google Sheets. **What do you dislike about Brevo Marketing Platform?** I don't like the email sending process because it typically takes a lot of time. We expect emails to be sent in about five to seven minutes, but Brevo Marketing Platform uses a quarantine method. For example, if we're sending it to 7,000 users, it jots it down to 4,000 first, and after fifteen to twenty minutes, it sends it to others based on account history. This part is not that openly visible. **What problems is Brevo Marketing Platform solving and how is that benefiting you?** Brevo Marketing Platform addresses my pricing concerns with a cost-effective model and provides fast, omni-channel capabilities. It also integrates smoothly with Zoho. The email credit pricing is cost-effective with no contact limit, unlike ActiveCampaign. ### 23. Brevo is best for me **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Design | Small-Business (50 or fewer emp.) **Reviewed Date:** December 17, 2025 **What do you like best about Brevo Marketing Platform?** It gives me the opportunity to provide updates to my community via email blasts. I can create custom campaigns, add, export contacts easily. I can even create groups and schedule the emails in advance. **What do you dislike about Brevo Marketing Platform?** When creating campaigns, sometimes the platform deletes the information I type and it won't undo, and didn't autosave so I have to retype it again. There have been times when the platform erased a paragraph or two and I couldn't get it back. **What problems is Brevo Marketing Platform solving and how is that benefiting you?** Communication and time! I have over 200 people in my newsletter and Brevo allows me to keep them posted on events and opportunities. I never have to type in individual names. I simply bundle specific names into a list and all I have to do is select the list I want to communicate with. It saves a ton of time that would otherwise be wasted on checking and double checking the names. I will also mention that I love creating different templates to use for different groups and campaigns. ### 24. Affordable and Simple Platform, Improvable in Analytics **Rating:** 4.5/5.0 stars **Reviewed by:** Jose Luis R. | Comunicaciones, Small-Business (50 or fewer emp.) **Reviewed Date:** April 28, 2026 **What do you like best about Brevo Marketing Platform?** I find that the prices of Brevo Marketing Platform are quite affordable and it is easy to use. **What do you dislike about Brevo Marketing Platform?** I find that the analytics could be improved and the segmentation as well. I previously used Mailchimp, which has very advanced analytics and quite advanced segmentation. I miss seeing that advanced level in Brevo Marketing Platform. **What problems is Brevo Marketing Platform solving and how is that benefiting you?** I use Brevo Marketing Platform to send newsletters and commercial campaigns without them ending up in spam. It also helps me with the contact forms on my website, so that the messages reach the recipient emails correctly. ### 25. Straightforward Setup, Costly for Larger Campaigns **Rating:** 3.5/5.0 stars **Reviewed by:** Ganapathi K. | Associate Product Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** December 15, 2025 **What do you like best about Brevo Marketing Platform?** I like that Brevo Marketing Platform allows me to create email sequences with a very structured approach, including images and text, which I can easily redirect to the related feature I'm discussing. The platform's analytics are super helpful, providing insights into how many emails were opened and allowing me to target the audience effectively. Additionally, the setup process for campaigns is very simple thanks to the easy builder-like structure where I can add images and text easily. The platform is pretty straightforward and simple, with not too much technicality involved in the use cases I encountered. **What do you dislike about Brevo Marketing Platform?** I find the pricing and costing structure of Brevo Marketing Platform to be a little expensive. We needed to do cold email campaigns to a larger audience, and the repricing was considerably higher, about 2.5 times more than what we were getting elsewhere. Also, our domain reputation has been impacted when running campaigns to cold leads through Brevo. **What problems is Brevo Marketing Platform solving and how is that benefiting you?** Brevo Marketing Platform simplifies setting up campaigns with an easy builder. I can create structured email sequences, customize content based on user interactions, and analyze open rates effectively, which helps me understand which email versions work best. ### 26. Efficient and reliable email marketing platform for growing businesses **Rating:** 5.0/5.0 stars **Reviewed by:** Manuel F. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** September 29, 2025 **What do you like best about Brevo Marketing Platform?** Brevo makes email marketing extremely easy to manage, even for teams without a technical background. The drag-and-drop editor is intuitive, campaign setup is straightforward, and the reporting dashboards provide clear insights into open rates, click-throughs, and conversions. I also appreciate the automation workflows, which allow us to personalize communication at scale and nurture customer relationships more effectively. The integration with CRM functions helps us centralize customer data and keep everything in one place. **What do you dislike about Brevo Marketing Platform?** While the platform is strong overall, the analytics could offer more depth and flexibility, especially when comparing different campaigns over time. Some integrations require extra steps to set up, and occasionally the user interface feels a bit slower when handling larger contact lists. It’s not a blocker, but improving speed and advanced reporting would make Brevo even better. **What problems is Brevo Marketing Platform solving and how is that benefiting you?** Brevo helps us centralize and streamline our email marketing campaigns, which used to be scattered across different tools. Before, it was hard to segment our audience and personalize communications effectively. With Brevo, we can manage all our contacts in one place, set up automated workflows, and track performance in real time. This saves us a lot of time, improves engagement with our audience, and ultimately drives more consistent results in our marketing efforts. ### 27. Brevo Makes Email Marketing Easy and Effective **Rating:** 5.0/5.0 stars **Reviewed by:** Valerie P. | Marketing Administrative Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** September 29, 2025 **What do you like best about Brevo Marketing Platform?** What I like best about Brevo Marketing Platform is how easy it is to use while still being powerful. I love the quality of the email templates, the seamless CRM integration, and the reliability of transactional emails. The reporting tools are also excellent, helping us see exactly how campaigns are performing and make improvements quickly. Overall, it makes managing email marketing and CRM much simpler and more efficient. **What do you dislike about Brevo Marketing Platform?** Honestly, I don't have any major downsides to share. It meets my team current needs very effectively. I find it to be a great, affordable all-in-one platform that handles my email, SMS, and automation workflows without any trouble. **What problems is Brevo Marketing Platform solving and how is that benefiting you?** Brevo solves several challenges we had with managing email marketing and CRM. Before, it was time-consuming to coordinate campaigns, track customer interactions, and ensure messages were sent at the right time. Brevo addresses all of this by combining marketing and CRM tools in one platform and providing automation for tasks like welcome emails and follow-ups. The benefits have been huge: our team saves time, campaigns reach the right people consistently, reporting is clear and actionable, and overall workflow and engagement have improved significantly. ### 28. Easy-to-Use, Low-Cost Email Marketing with Brevo **Rating:** 5.0/5.0 stars **Reviewed by:** Simon P. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** March 26, 2026 **What do you like best about Brevo Marketing Platform?** We use Brevo for our email marketing and it is easy to use, low-cost and gives me everything I need from a marketing platform **What do you dislike about Brevo Marketing Platform?** It would be useful if when someone unsubscribes it adds them to a list that is still accessible even when the contact has been deleted to make sure they're not added again. **What problems is Brevo Marketing Platform solving and how is that benefiting you?** Makes email marketing easy and quick ### 29. amazing, Fast and Simple **Rating:** 5.0/5.0 stars **Reviewed by:** Pedro T. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** May 27, 2025 **What do you like best about Brevo Marketing Platform?** The chance to schedule a campaign is a great feature, and also the possibility to copy previous campaigns, the insights and also the free plan that alows you to send 300 daily emails. I used to have the free plan an now Im using the Starter plan which i recommend. **What do you dislike about Brevo Marketing Platform?** Increase and improve the contacts management **What problems is Brevo Marketing Platform solving and how is that benefiting you?** REach a lot of people and clients ### 30. Affordable, User-Friendly, But Setup Can Be Tricky **Rating:** 3.5/5.0 stars **Reviewed by:** Babatunde O. | Digital Growth Marketer, Marketing and Advertising **Reviewed Date:** January 23, 2026 **What do you like best about Brevo Marketing Platform?** Brevo Marketing Platform is really simple to use; the platform is not complicated at all, and the onboarding process was easy. I think in general, this platform is very affordable as it allows us to deliver unlimited emails to our growing email audience at very convenient pricing. It's reliable and helps with automating transactional emails and sending out follow-up emails to prospective leads. The integration with a reliable SMTP for websites is also a plus. **What do you dislike about Brevo Marketing Platform?** I would say the domain confirmation and the DNS configuration could be simpler than what we currently experience on Brevo Marketing Platform. **What problems is Brevo Marketing Platform solving and how is that benefiting you?** I find Brevo Marketing Platform easy to use, powering our email marketing with reliable SMTP integration, automating transactional emails, and sending follow-ups to leads. It's affordable for unlimited emails to our growing audience. ### 31. Amazingly easy and useful **Rating:** 5.0/5.0 stars **Reviewed by:** Julio R. | Customer Service Leader, Mid-Market (51-1000 emp.) **Reviewed Date:** June 05, 2024 **What do you like best about Brevo Marketing Platform?** The best thing about transactional emails in Brevo is how easy it is to create a campaign and how neat they look. Compared to other platforms, Brevo takes at least half the time to build an email that looks great. **What do you dislike about Brevo Marketing Platform?** I would love to see the reporting to be more complete and AI integrated with insights. **What problems is Brevo Marketing Platform solving and how is that benefiting you?** I am able to reach all my clients at once and adjust the course of action based on the metrics produced. Something that it is impossible with regular email sending. ### 32. All-in-One Marketing Hub for Email, SMS, and Automation **Rating:** 5.0/5.0 stars **Reviewed by:** Prajwal B. | Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** April 29, 2026 **What do you like best about Brevo Marketing Platform?** Its a best place where i can do all marketing activities like, email campaigning, SMS marketing and all automation **What do you dislike about Brevo Marketing Platform?** everything it seems good for me, user interface is easy to use. all fine **What problems is Brevo Marketing Platform solving and how is that benefiting you?** Brevo helping me in generating leads through email marketing and campaining ### 33. Strong Automation Features, Room to Grow in CRM **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.) **Reviewed Date:** December 10, 2025 **What do you like best about Brevo Marketing Platform?** I appreciate how advanced and easy-to-use their automation features are. The workflows allow me to create detailed customer journeys without feeling overwhelmed, which is especially helpful when managing a growing brand. I also love the messaging tools. Being able to send SMS and WhatsApp messages directly to customers makes communication more flexible and personal. It brings all the channels I need into one place, which saves time and keeps everything organized. **What do you dislike about Brevo Marketing Platform?** The CRM is the part I find least developed. When I compare it to platforms like HubSpot, it feels like it’s missing some important features for organizing and maintaining customer records. Defining customer types or segments isn’t as intuitive, and the overall structure could be more robust. It works for basic needs, but it falls short when you want a more detailed or flexible CRM system. **What problems is Brevo Marketing Platform solving and how is that benefiting you?** Brevo helps me centralize all my customer communication in one place. Instead of switching between multiple platforms, I can manage email campaigns, SMS, and WhatsApp messages from a single dashboard. The automation tools also solve the problem of repetitive manual work I can set up customer journeys that run on their own, which saves time and keeps engagement consistent. ### 34. Brevo Marketing Platform – My Personal Experience **Rating:** 4.0/5.0 stars **Reviewed by:** Stéphane P. | CDO, Small-Business (50 or fewer emp.) **Reviewed Date:** September 30, 2025 **What do you like best about Brevo Marketing Platform?** What I like best about Brevo is how simple and intuitive the platform is. The email editor is easy to use, automation workflows are straightforward to set up, and I really appreciate that everything—email, SMS, CRM, and segmentation—is in one place. It saves me time compared to juggling multiple tools. **What do you dislike about Brevo Marketing Platform?** What I dislike about Brevo is that the platform can feel a bit slow when managing large contact lists or complex campaigns. The automation features are good for basic workflows, but sometimes I wish there were more advanced options and flexibility. Also, some of the design templates feel a little limited compared to other tools. **What problems is Brevo Marketing Platform solving and how is that benefiting you?** Brevo helps me centralize my marketing in one place. Instead of using separate tools for email campaigns, SMS, and CRM, I can manage everything within the same platform. This saves me time, keeps my contact data consistent, and makes it easier to track results across different channels. The automation features also reduce manual work, which helps me stay focused on strategy rather than repetitive tasks. ### 35. Easy Contact Uploads and Drag-and-Drop Campaigns at a Reasonable Price **Rating:** 4.0/5.0 stars **Reviewed by:** Gary R. | Partner, Small-Business (50 or fewer emp.) **Reviewed Date:** March 12, 2026 **What do you like best about Brevo Marketing Platform?** Ease of use to upload contacts, create a creative looking campaign using drag and drop tools, and reasonable pricing for the service **What do you dislike about Brevo Marketing Platform?** Like most email marketing platforms the software is unable to detect the opening of emails by anti-virus software and therefore the statistics that reflect "Opens" is not accurate. This issue is not unique to Brevo. **What problems is Brevo Marketing Platform solving and how is that benefiting you?** Ability to send high-volume of emails with minimal effort. ### 36. Effortless Email Marketing with Brevo **Rating:** 5.0/5.0 stars **Reviewed by:** Tejasvi G. | Digital marketing executive, Machinery, Mid-Market (51-1000 emp.) **Reviewed Date:** January 07, 2026 **What do you like best about Brevo Marketing Platform?** Brevo isreally easy to use and you can create seperate lists to send seperate emails to your target audience. We use brevo almost every festivals to send out the festivals greetings and marketing offers. We have integrated the brevo to our email address so the emails goes from our own address not a automatic generated emails. The implementation is overall email marketing made easy by the brevo **What do you dislike about Brevo Marketing Platform?** Sometimes, i think i find difficult to integrate the boxes for the emails to be design but overall the brevo is good **What problems is Brevo Marketing Platform solving and how is that benefiting you?** Firstly, if we use the email marketing platforms, they were using the auto generated emails, and that was directly going to spam folder, but now in the brevo, you get the option which email address you want to send email and it reaches my target audience ### 37. Brevo is best **Rating:** 4.5/5.0 stars **Reviewed by:** Dev M. | Software Developer Freelancer, Mid-Market (51-1000 emp.) **Reviewed Date:** September 18, 2025 **What do you like best about Brevo Marketing Platform?** I am using Brevo mainly for smtp, otp mails and also email campaign for marketing. It is very simple to setup and works smoothly with my own application. I also integrated for my client’s projects, no issues, api is clean and documentation is also easy to understand. Dashboard is also good, we can track mails and campaigns clearly. Pricing is also reasonable compare to others. **What do you dislike about Brevo Marketing Platform?** Sometimes email campaign editor feels little slow, specially when adding more content or design, takes time. Also little bit confusing for first time to find some settings. But overall nothing very big issue. **What problems is Brevo Marketing Platform solving and how is that benefiting you?** For me Brevo solved problem of sending otp mails and smtp easily, before I was facing delivery issues and setup headache but now it is smooth. I also use for email campaign marketing for my application and for clients, so it helps me reach users properly. Integration is quick with api, so I save time and don’t need to manage extra server. It gives me good delivery rate and tracking so I can check which mails are working. ### 38. Clever, intuitive to use, Brevo makes my business quickly and professionally visible. **Rating:** 5.0/5.0 stars **Reviewed by:** Aschi W. | Geschäftsführer, Small-Business (50 or fewer emp.) **Reviewed Date:** September 29, 2025 **What do you like best about Brevo Marketing Platform?** I had the integration carried out by my website support. After a brief introduction, I found the program easy to understand and use. It fully meets my needs. Even without prior knowledge or introductory courses, I was able to understand the program within half a day and have been using it regularly for a year now. I needed customer support once and have no complaints about it. **What do you dislike about Brevo Marketing Platform?** Since I previously worked with Newsletter 2 Go, some adjustments, such as the management of images and graphics, were initially a bit unfamiliar. However, after getting used to and familiarizing myself with the new system, I must say: No further changes are necessary for me. **What problems is Brevo Marketing Platform solving and how is that benefiting you?** Managing my approximately 7,000 email addresses is a breeze with Brevo. Without any outside help, I send my emails myself as a business owner. They then look both professional and functional. ### 39. Excellent for Campaign Tracking and User Onboarding **Rating:** 5.0/5.0 stars **Reviewed by:** Rajiv . | Full stack developer, Small-Business (50 or fewer emp.) **Reviewed Date:** December 25, 2025 **What do you like best about Brevo Marketing Platform?** i have used it for sending the email as well as measuring the campaign to get the user onboard on our platform as well as click rate towards my mail as well in it **What do you dislike about Brevo Marketing Platform?** nothing everything is fine but requiring an ai based email writer which increasing the speed of work as well as click rate chances **What problems is Brevo Marketing Platform solving and how is that benefiting you?** Basically i was sending the email via custom email server as well as using the sheet but not getting the analtyical report of emails sends as well as leads quality and click per rate per campaign is not measured in it so i have taken their subscription of 650rs for campaign as well as tracking of email with rates which increase our revenue as well as users comes on our platform more than previous one ### 40. Easy and Practical Email Marketing Tool **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** December 11, 2024 **What do you like best about Brevo Marketing Platform?** Brevo is easy to understand and doesn’t feel overwhelming. Email campaigns are quick to set up, contact management is clear, and everything runs smoothly. It’s a practical tool that does the job without unnecessary complexity. **What do you dislike about Brevo Marketing Platform?** Sometimes it takes a little time to understand the advanced features. Also, the automation is a bit limited and I wish there were more options to customize things. Otherwise it works fine for daily emails. **What problems is Brevo Marketing Platform solving and how is that benefiting you?** Brevo helps us avoid doing everything manually. Before, sending emails and managing contacts took a lot of time and was confusing. Now everything is in one place, we can send campaigns faster, track results easily, and stay organized. It saves time and makes daily marketing work much easier. ### 41. Effortless Email Integration and Outstanding Support **Rating:** 5.0/5.0 stars **Reviewed by:** Aravindanarayanan M. | Lead Associate, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** December 16, 2025 **What do you like best about Brevo Marketing Platform?** Easy Mailer and Template Customisation. Their Customer Support is good, even for the free plan. We are able to track the mail responses in Google Analytics, which adds an advantage. We are able to implement their SMTP integarion easily with the wordpress website to send the form submission, which works better than normal PHP mails **What do you dislike about Brevo Marketing Platform?** The Customer Support could be better. The reply time takes more than expected. **What problems is Brevo Marketing Platform solving and how is that benefiting you?** The Main Mail deliverability issue was fixed. Previously, most of our emails were going to Spam or Junk. Now it is fixed, and our emails are going directly to the inbox. ### 42. Simple and Easy for Small Businesses to Launch Campaigns **Rating:** 5.0/5.0 stars **Reviewed by:** Amie-Leigh M. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** March 26, 2026 **What do you like best about Brevo Marketing Platform?** I have no prior knowledge of marketing but find it easy and straightforward to use. **What do you dislike about Brevo Marketing Platform?** Nothing, it covers everything I need it for. **What problems is Brevo Marketing Platform solving and how is that benefiting you?** It makes email marketing something that no longer needs to be feared. I'm able to create my own campaigns and the templates make it even easier! ### 43. Solid platform for email marketing and transactional emails **Rating:** 4.5/5.0 stars **Reviewed by:** Axel U. | Software Engineer, Computer Software, Small-Business (50 or fewer emp.) **Reviewed Date:** January 13, 2026 **What do you like best about Brevo Marketing Platform?** The ease of sending transactional emails and campaigns from a single platform. The integration via API is clear, the deliverability is good, and the dashboard is intuitive even for technical workflows. **What do you dislike about Brevo Marketing Platform?** Some advanced automation features could be more flexible, and the documentation on certain technical points could delve deeper into real cases. **What problems is Brevo Marketing Platform solving and how is that benefiting you?** Centralize the sending of marketing and transactional emails in a single reliable tool. Reduce technical complexity, improve deliverability, and save time in the implementation of communication flows. ### 44. Fast, intuitive platform with easy-to-build templates **Rating:** 5.0/5.0 stars **Reviewed by:** Pablo C. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** March 27, 2026 **What do you like best about Brevo Marketing Platform?** the ease of operation of the platform, the design, templates (easy to build), and the speed. Ease of platform integration as well. **What do you dislike about Brevo Marketing Platform?** at the moment I have no negative reason regarding the use of the platform. **What problems is Brevo Marketing Platform solving and how is that benefiting you?** manage my clients' marketing campaigns. It's a luxury! ### 45. Reliable, Affordable, and Surprisingly Powerful All-in-One Marketing Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Elias R. | Product Marketing Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** August 29, 2025 **What do you like best about Brevo Marketing Platform?** Brevo has a great balance between ease of use and robust features. The email builder is intuitive, automations are easy to set up, and the contact segmentation tools are flexible enough for both simple and advanced campaigns. Brevo’s support team has been prompt and genuinely helpful. It’s a relief knowing we won’t be stuck mid-campaign. Considering its pricing, Brevo packs a lot in: drag-and-drop email builder, automations, segmentation, SMS, chat, and a built-in CRM. We use Brevo daily, and it’s fast become the backbone of our email workflows. From campaign setup to performance tracking, it’s consistently part of our routine. Connecting Brevo to our existing tools has been a breeze. That seamless data flow makes campaign setup and audience syncing effortless. **What do you dislike about Brevo Marketing Platform?** For our current needs, mainly email marketing and automation, Brevo has been a great fit. If you're looking for more advanced analytics **What problems is Brevo Marketing Platform solving and how is that benefiting you?** Brevo has helped us simplify and centralize our email marketing efforts. We needed a platform that was easy to implement, didn’t require a heavy learning curve, and could handle automated email sequences, newsletters, and basic contact segmentation, all without breaking the budget. ### 46. User-Friendly with Affordable Pricing, Minor Lag Issues **Rating:** 5.0/5.0 stars **Reviewed by:** Divya B. | Marketer, Small-Business (50 or fewer emp.) **Reviewed Date:** November 13, 2025 **What do you like best about Brevo Marketing Platform?** I appreciate how the Brevo Marketing Platform makes setting up email campaigns incredibly straightforward and user-friendly, even for those without a technical background. The drag-and-drop editor is a standout feature, greatly simplifying the process of creating emails from scratch and enhancing usability. The availability of an array of ready-made templates is hugely beneficial, particularly for quickly launching instant campaigns without starting from zero. Overall, the ease of use and the streamlined setup facilitate efficient email marketing tasks without the usual complexities associated with such platforms. Additionally, the ability to track campaign progress through a centralized dashboard is invaluable for maintaining oversight and effectiveness. Furthermore, the transition from HubSpot to Brevo Marketing Platform was driven by the platform's affordability and its intuitive nature, which significantly enhances the user experience. **What do you dislike about Brevo Marketing Platform?** I find that while creating large email templates, the email editor tends to lag. It's an issue that I believe can be improved to enhance the overall user experience. Additionally, I feel that Brevo Marketing Platform could offer more A/B testing options to better meet the diverse needs of marketing campaigns. **What problems is Brevo Marketing Platform solving and how is that benefiting you?** I use Brevo Marketing Platform for easy setup and managing email campaigns efficiently. It allows me to track campaign progress on a single dashboard with a user-friendly interface and convenient drag-and-drop features, even without technical expertise. ### 47. Quite a reliable marketing tool for businesses **Rating:** 4.5/5.0 stars **Reviewed by:** Roshish S. | Mid-Level Flutter Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** October 15, 2025 **What do you like best about Brevo Marketing Platform?** It had a great balance between ease of use and automation features. Building email campaigns was very intuitive and I could manage all marketing operation from a single place. Every tools were well segmented with detailed analytics which made it very easy to understand. Implementing the API was super easy and worked quite well. It integrated well with Firebase Cloud Function and the docs was very helpful. **What do you dislike about Brevo Marketing Platform?** The automation workflow felt a little limited compared to other advanced enterprise tools but overall it was well for most use cases. **What problems is Brevo Marketing Platform solving and how is that benefiting you?** It solved the issue of having multiple tools scattered across places. I could manage marketing campaigns as well as emails and automated workflows all from a single place. I could also track them very easily. ### 48. An efficient application, easy to access, and top value for money **Rating:** 5.0/5.0 stars **Reviewed by:** Albert R. | Communication, Mid-Market (51-1000 emp.) **Reviewed Date:** March 20, 2025 **What do you like best about Brevo Marketing Platform?** Solution adapted for managing mailing and information for our association. Unbeatable quality-efficiency-price ratio. **What do you dislike about Brevo Marketing Platform?** Frankly difficult to find things not to like. **What problems is Brevo Marketing Platform solving and how is that benefiting you?** Emailing to our members, flexibility and personalization of mailings. Possibility of easy and effective sorting. ### 49. Intuitive interface and AI drives creativity **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Events Services | Small-Business (50 or fewer emp.) **Reviewed Date:** March 28, 2026 **What do you like best about Brevo Marketing Platform?** I am fascinated by the intuitive way of doing it. Now, with AI, it is easier and opens new opportunities for creativity. **What do you dislike about Brevo Marketing Platform?** I don't know if it only happens with Brevo, but the success and open rate of my newsletters is, at most, 50%. **What problems is Brevo Marketing Platform solving and how is that benefiting you?** Even with this low rate, at most 50%, my events have yielded good results in ticket sales, and with that I continue to invest in other forms of promotion. ### 50. Intuitive and Fast, but a bit Expensive **Rating:** 3.5/5.0 stars **Reviewed by:** Massimo M. | General secretary, Small-Business (50 or fewer emp.) **Reviewed Date:** April 28, 2026 **What do you like best about Brevo Marketing Platform?** I like how easy and intuitive it is to use Brevo Marketing Platform. I find that the necessary steps, such as identifying the target, are easily understandable and very intuitive. Additionally, it allows me to reach our users very quickly. **What do you dislike about Brevo Marketing Platform?** It is difficult to find negative aspects as the overall user experience is rewarding. **What problems is Brevo Marketing Platform solving and how is that benefiting you?** Brevo Marketing Platform allows me to quickly reach our users. ## Brevo Marketing Platform Discussions - [Can I automate my funnel and send it to some people who didn't complete the survey.](https://www.g2.com/discussions/51861-can-i-automate-my-funnel-and-send-it-to-some-people-who-didn-t-complete-the-survey) - 1 comment, 4 upvotes - [Can i sync Shopify cusomers with sendinblue](https://www.g2.com/discussions/can-i-sync-shopify-cusomers-with-sendinblue) - 1 comment, 3 upvotes - [?](https://www.g2.com/discussions/264a5766-ef60-405b-b25f-38e06aa2080f) - 1 comment, 2 upvotes - [Simplification of verification](https://www.g2.com/discussions/simplification-of-verification) - 1 comment, 2 upvotes - [Why import contacts directly from an existing mailing list](https://www.g2.com/discussions/16261-why-import-contacts-directly-from-an-existing-mailing-list) - 3 comments, 2 upvotes - [View Brevo Marketing Platform pricing details and edition comparison](https://www.g2.com/products/brevo-marketing-platform/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-05-22+08%3A53%3A52+-0500&secure%5Bsession_id%5D=2d5bf5bf-cbf5-4237-ab82-d1be6a3ac66a&secure%5Btoken%5D=38850d47359bbf5057e72ab5f59a655d35970907f763951f41b8265d33df0ac7&format=llm_user) ## Brevo Marketing Platform Integrations - [Airtable](https://www.g2.com/products/airtable/reviews) - [Apollo.io](https://www.g2.com/products/apollo-io/reviews) - [Astra WordPress Theme](https://www.g2.com/products/astra-wordpress-theme/reviews) - [Bigin by Zoho CRM](https://www.g2.com/products/bigin-by-zoho-crm/reviews) - [Canva](https://www.g2.com/products/canva/reviews) - [Claspo](https://www.g2.com/products/claspo/reviews) - [Cloudflare Application Security and Performance](https://www.g2.com/products/cloudflare-application-security-and-performance/reviews) - [Coevera](https://www.g2.com/products/coevera/reviews) - [Contact Form 7](https://www.g2.com/products/contact-form-7/reviews) - [Facebook](https://www.g2.com/products/facebook/reviews) - [Fireflies.ai](https://www.g2.com/products/fireflies-ai/reviews) - [GHL](https://www.g2.com/products/ghl/reviews) - [Google Meet](https://www.g2.com/products/google-meet/reviews) - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - [Hopp by Wix](https://www.g2.com/products/hopp-by-wix/reviews) - [HubSpot Commerce Hub](https://www.g2.com/products/hubspot-commerce-hub/reviews) - [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - [Hustle](https://www.g2.com/products/hustle/reviews) - [Make](https://www.g2.com/products/integromat-by-celonis-make/reviews) - [Microsoft Excel](https://www.g2.com/products/microsoft-excel/reviews) - [Next.js](https://www.g2.com/products/next-js/reviews) - [Pabbly](https://www.g2.com/products/pabbly/reviews) - [Pipedrive](https://www.g2.com/products/pipedrive/reviews) - [PrestaShop](https://www.g2.com/products/prestashop/reviews) - [Sage 300](https://www.g2.com/products/sage-300/reviews) - [Shopify](https://www.g2.com/products/shopify/reviews) - [Squarespace](https://www.g2.com/products/squarespace/reviews) - [Stripe Connect](https://www.g2.com/products/stripe-connect/reviews) - [Stripo.email](https://www.g2.com/products/stripo-email/reviews) - [TicketSource](https://www.g2.com/products/ticketsource/reviews) - [WhatsApp Business Platform](https://www.g2.com/products/whatsapp-business-platform/reviews) - [Wix](https://www.g2.com/products/wix/reviews) - [WooCommerce](https://www.g2.com/products/woocommerce/reviews) - [WordPress.com](https://www.g2.com/products/wordpress-com/reviews) - [WordPress.org](https://www.g2.com/products/wordpress-org/reviews) - [WP Email Delivery](https://www.g2.com/products/wp-email-delivery/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) ## Brevo Marketing Platform Features **Sales Force Automation** - Contact & Account Management - Partner Relationship Mgmt. (PRM) - Opportunity & Pipeline Mgmt. - Task / Activity Management - Territory & Quota Management - Desktop Integration - Product & Price List Management - Quote & Order Management - Customer Contract Management **Email Marketing** - Email and Mobile Preview - Manage Email Lists - High-Volume Sending - Building and Personalizing Emails - Sending Outbound Emails - Manage Email Deliverability - Automated Email Responses - Multi-user Account **Marketing Automation** - Email Marketing - Campaign Management - Lead Management - Marketing ROI Analytics **Administration** - Template Creation - Preset Template Availability - Custom Unsubscribe - Email Segmentation - Detailed Server Logs - Notifications **Diagnosis** - IP Address - Domains - Content - Policy Compliance **Visitor Behavior** - Monitoring - Targeting - Guided Selling **Campaigns** - Customize - Scheduling - Retarget - Segmentation - Triggered Notifications **Templates** - Text and Themes - Stock Images - Proofing - Mobile Responsive **Text Messaging** - Bulk SMS - Two-Way Text Messaging - Text Scheduler - Automatic Replies - Automatic URL Shortening - MMS Marketing - Personalization - Transactional SMS **Platform Basics** - Editing Platform - Spam Filter Testing - A/B Testing - Deliverability Testing - Design Testing **Productivity Tools** - Notes - Internal Discussion - Assignments and Tasks - Workflows - Templates - Integrations - Tagging System **Platform Interoperability** - Close Ecosystem API **Responses** - Customization - Control - Route To Human - Menu bars - Drip sequences **Page Customization** - Drag and Drop - Templates - Advanced Customization - Content Library **Calendar View** - Multi-Calendar View - Customizable Viewing **Notifications** - Confirmations & Reminders - Appointment Follow-Up - Scheduling Notifications **Generative AI** - AI Text Generation - AI Text Summarization - AI Text-to-Speech **WhatsApp Messaging - WhatsApp Marketing** - Transactional Messages - Bulk WhatsApp Messaging - Conversational Messaging - Personalization - Promotional Messages - Automated Replies **Agentic AI - Personalization** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Email Tracking** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Customer Support** - Case Management - Customer Support Portal - Knowledge Base - Call Center Features - Support Analytics **Integrations** - Webhooks - Event Tracking API - Mail Send API - Spam Filter Testing **Communication** - Pop-up Chat - Notifications - Targeted Emails - In-App Messaging - Co-Browsing **Analytics** - Open Rates - Link Activity - Attachment Activity **Tracking** - Processing Time - Placement - Open Rate - Time to Open - Alerts **Templates** - Library - Customization - Optimization **Analytics** - Campaign Performance - Audience Insights **Edit** - Pre-Made - Build - HTML **Platform Data** - Performance - Dashboard - Analytics **Analytics** - Trends - Performance Tracking - Email Tracking **Platform** - Live chat - Integrations - Branding - Analytics - A/B testing - Role-based access - Collection of information **Page Optimization** - A/B Testing - Mobile Responsive - Web Analytics - SEO **Shared Calendar** - Calendar Collaboration - Multiple Calendar Management **Settings** - Time Zone Detection - Availability Settings - Blocked Time Settings **WhatsApp Business Platform - WhatsApp Marketing** - Segmentation - API Integration - WhatsApp Commerce - Analytics **Agentic AI - Social Media Advertising** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Reporting & Analytics** - Reporting - Dashboards - Forecasting **Social Functionality** - Social Functionality **Platform** - Custom Tracking Domain - Multiple Domains - Dedicated IP - Documentation - Sender Reputation Management - Tracking & Reporting - Enterprise Scalability - Performance and Reliability ** Internal Use** - Customization - Conversation Archiving - Lead Development - Knowledge Base - Team Inbox - Customer Profiles **Customizations** - Email Platform Integration - Email Scheduling - Notifications - Email Categorization - Templates **Reporting** - Campaign Performance - Domain Reputation - Brand Reputation - Blacklist and Whitelist **Personalization** - Recommendation - Content - Cart Abandonment - Search - Personalization Engine - Product Recommendations - A/B Testing - Personalized Messaging **Logistics** - Analytics - Issues - Integrations - Shareable Link **Optimization** - A/B Testing - Personalization - Rich Notifications - Integrations **Integrations** - E-Commerce Integration - Email Marketing Integration - Domain Integration **Accessibility** - Screen Reader Compatibility - Keyboard Shortcuts **Personalization** - Branding - Links **Generative AI** - AI Text Generation - 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Proactive Assistance - Decision Making **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Internationalization - Sandbox / Test Environments - Document & Content Mgmt. - Performance and Reliability - Output Document Generation **Reporting & Analytics** - A/B Testing - Basic Reporting **Administration ** - Marketing Campaigns - Reports & Analytics - User Data - Integrations **Notifications** - Customized Calendar Notifications - Location-Based Alerts **Generative AI** - AI Text Generation - AI Text Summarization - AI Text-to-Image - AI Text-to-Speech - AI Image-to-Text **Agentic AI - Landing Page Builders** - Cross-system Integration **Agentic AI - SMS Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Email Template Builder** - Autonomous Task Execution - Cross-system Integration **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications **Generative AI** - AI Text-to-Image - AI Text-to-Speech - AI Image-to-Text **Agentic AI - E-Commerce Personalization** - Natural Language Interaction - Proactive Assistance **Agentic AI - Online Appointment Scheduling** - Autonomous Task Execution - Multi-step Planning - Natural Language Interaction **Campaign Management** - Campaign Dashboard - Campaign Optimization - Reach - Bulk Editing - Batch Uploading - Brand Safety - Fraud Protection - Frequency Capping - Budget Pacing - Creative Optimization - Rich Media Capabilties - In-App Ads - Mobile Rich Media Capabilities **Generative AI** - AI Text Generation **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - Calendar** - Cross-system Integration **Targeting** - Targeting - Retargeting - Geo-Targeting - Contextual Targeting **Agentic AI - CRM** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Email Marketing** - Autonomous Task Execution - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Cross-system Integration **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications - CRM Integration - Social Media Integration - E-Commerce Integration **Features** - Standalone Booking - Integrated App - SMS - Email - Voice - Confirmation and Cancellation **Platform** - API / Integrations - Custom Reports - User, Role, and Access Management - Performance and Reliability - Enterprise Scalability - Customization - Workflow Capability - Internationalization - Notifications ## Top Brevo Marketing Platform Alternatives - [SendPulse](https://www.g2.com/products/sendpulse/reviews) - 4.6/5.0 (681 reviews) - [Dotdigital](https://www.g2.com/products/dotdigital/reviews) - 4.4/5.0 (1,169 reviews) - [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) - 4.4/5.0 (14,146 reviews)