The Top 20 Review Management Software

Check out this list of the top Review Management Software products based on user satisfaction. A product's satisfaction score is calculated by a proprietary algorithm that factors in real-user satisfaction ratings from review data. Software buyers can compare products according to their satisfaction scores to streamline the buying process and quickly identify the best products based on the experiences of their peers.

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G2 Satisfaction Score

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Reviews.io

Overall Satisfaction Score

Top Industries of Reviewers:

Retail

57%

Apparel & Fashion

19%

Health, Wellness and Fitness

13%

Consumer Goods

11%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.1

8.9

Meets Requirements

Average: 9.3

9.2

Ease of Doing Business With

Average: 9.0

9.1

Ease of Setup

Average: 8.5

8.5

Quality of Support

Average: 9.4

9.6

Ease of Admin

Average: 8.2

8.7

Bazaarvoice

Overall Satisfaction Score

Top Industries of Reviewers:

Consumer Goods

42%

Retail

35%

Consumer Electronics

13%

Apparel & Fashion

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.1

7.5

Meets Requirements

Average: 9.3

8.3

Ease of Doing Business With

Average: 9.0

7.7

Ease of Setup

Average: 8.5

7.2

Quality of Support

Average: 9.4

7.9

Ease of Admin

Average: 8.2

7.7

Shopper Approved

Overall Satisfaction Score

Top Industries of Reviewers:

Retail

56%

Consumer Goods

18%

Health, Wellness and Fitness

17%

Automotive

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.1

9.4

Meets Requirements

Average: 9.3

9.3

Ease of Doing Business With

Average: 9.0

9.6

Ease of Setup

Average: 8.5

9.3

Quality of Support

Average: 9.4

9.7

Ease of Admin

Average: 8.2

9.2

TrueReview

Overall Satisfaction Score

Top Industries of Reviewers:

Construction

43%

Real Estate

24%

Retail

19%

Health, Wellness and Fitness

14%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.1

9.5

Meets Requirements

Average: 9.3

9.4

Ease of Doing Business With

Average: 9.0

9.6

Ease of Setup

Average: 8.5

9.4

Quality of Support

Average: 9.4

9.6

Ease of Admin

Average: 8.2

9.6

EmbedReviews

Overall Satisfaction Score

Top Industries of Reviewers:

Retail

33%

Health, Wellness and Fitness

27%

Leisure, Travel & Tourism

20%

Automotive

20%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.1

9.5

Meets Requirements

Average: 9.3

9.6

Ease of Doing Business With

Average: 9.0

9.7

Ease of Setup

Average: 8.5

9.2

Quality of Support

Average: 9.4

10.0

Ease of Admin

Average: 8.2

9.5

Experience.com

Overall Satisfaction Score

Top Industries of Reviewers:

Financial Services

60%

Real Estate

22%

Banking

17%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.1

9.3

Meets Requirements

Average: 9.3

9.5

Ease of Doing Business With

Average: 9.0

9.3

Ease of Setup

Average: 8.5

9.1

Quality of Support

Average: 9.4

9.3

Ease of Admin

Average: 8.2

9.2

Housecall Pro

Overall Satisfaction Score

Top Industries of Reviewers:

Construction

64%

Consumer Services

21%

Building Materials

Facilities Services

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.1

9.7

Meets Requirements

Average: 9.3

9.4

Ease of Doing Business With

Average: 9.0

9.8

Ease of Setup

Average: 8.5

9.2

Quality of Support

Average: 9.4

9.7

Ease of Admin

Average: 8.2

9.7

Loox

Overall Satisfaction Score

Top Industries of Reviewers:

Apparel & Fashion

45%

Retail

30%

Food & Beverages

15%

Consumer Goods

10%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.1

9.8

Meets Requirements

Average: 9.3

9.8

Ease of Doing Business With

Average: 9.0

9.8

Ease of Setup

Average: 8.5

9.8

Quality of Support

Average: 9.4

9.7

Ease of Admin

Average: 8.2

9.9

Stamped

Overall Satisfaction Score

Top Industries of Reviewers:

Consumer Goods

36%

Retail

36%

Apparel & Fashion

18%

Furniture

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.1

9.1

Meets Requirements

Average: 9.3

9.6

Ease of Doing Business With

Average: 9.0

10.0

Ease of Setup

Average: 8.5

9.5

Quality of Support

Average: 9.4

9.6

Ease of Admin

Average: 8.2

9.6

#10

Okendo

Overall Satisfaction Score

Top Industries of Reviewers:

Consumer Goods

33%

Retail

33%

Apparel & Fashion

27%

Food & Beverages

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.1

9.5

Meets Requirements

Average: 9.3

9.3

Ease of Doing Business With

Average: 9.0

10.0

Ease of Setup

Average: 8.5

9.6

Quality of Support

Average: 9.4

9.5

Ease of Admin

Average: 8.2

9.4

#11

Feefo

Overall Satisfaction Score

Top Industries of Reviewers:

Retail

39%

Leisure, Travel & Tourism

22%

Apparel & Fashion

22%

Insurance

17%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.1

8.7

Meets Requirements

Average: 9.3

9.1

Ease of Doing Business With

Average: 9.0

9.6

Ease of Setup

Average: 8.5

8.9

Quality of Support

Average: 9.4

9.7

Ease of Admin

Average: 8.2

8.6

#12

AiTrillion

Overall Satisfaction Score

Top Industries of Reviewers:

Apparel & Fashion

45%

Retail

35%

Consumer Goods

10%

Food & Beverages

10%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.1

9.2

Meets Requirements

Average: 9.3

9.5

Ease of Doing Business With

Average: 9.0

9.6

Ease of Setup

Average: 8.5

8.9

Quality of Support

Average: 9.4

9.5

Ease of Admin

Average: 8.2

9.6

#13

Emplifi Social Commerce Cloud

Overall Satisfaction Score

Top Industries of Reviewers:

Retail

74%

Consumer Goods

12%

Internet

Sporting Goods

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.1

9.3

Meets Requirements

Average: 9.3

9.6

Ease of Doing Business With

Average: 9.0

9.8

Ease of Setup

Average: 8.5

8.8

Quality of Support

Average: 9.4

9.7

Ease of Admin

Average: 8.2

9.1

#14

JustReview

Overall Satisfaction Score

Top Industries of Reviewers:

Marketing and Advertising

50%

Information Technology and Services

25%

Health, Wellness and Fitness

13%

Education Management

13%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.1

10.0

Meets Requirements

Average: 9.3

9.3

Ease of Doing Business With

Average: 9.0

10.0

Ease of Setup

Average: 8.5

0.0

Quality of Support

Average: 9.4

9.2

Ease of Admin

Average: 8.2

0.0

#15

Reviewbox

Overall Satisfaction Score

Top Industries of Reviewers:

Marketing and Advertising

25%

Building Materials

25%

Consumer Goods

25%

Sporting Goods

25%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.1

8.7

Meets Requirements

Average: 9.3

9.6

Ease of Doing Business With

Average: 9.0

10.0

Ease of Setup

Average: 8.5

9.3

Quality of Support

Average: 9.4

10.0

Ease of Admin

Average: 8.2

9.3

#16

bayreviews

Overall Satisfaction Score

Top Industries of Reviewers:

Retail

40%

Consumer Goods

20%

Cosmetics

20%

Executive Office

20%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.1

8.9

Meets Requirements

Average: 9.3

9.9

Ease of Doing Business With

Average: 9.0

9.8

Ease of Setup

Average: 8.5

9.0

Quality of Support

Average: 9.4

8.9

Ease of Admin

Average: 8.2

9.8

#17

Videowise

Overall Satisfaction Score

Top Industries of Reviewers:

Marketing and Advertising

44%

Consumer Goods

22%

Cosmetics

22%

Information Technology and Services

11%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.1

9.1

Meets Requirements

Average: 9.3

9.2

Ease of Doing Business With

Average: 9.0

0.0

Ease of Setup

Average: 8.5

9.6

Quality of Support

Average: 9.4

9.8

Ease of Admin

Average: 8.2

0.0

#18

ResellerRatings

Overall Satisfaction Score

Top Industries of Reviewers:

Retail

42%

Automotive

26%

Consumer Goods

16%

Computer Hardware

16%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.1

9.1

Meets Requirements

Average: 9.3

9.0

Ease of Doing Business With

Average: 9.0

9.1

Ease of Setup

Average: 8.5

9.0

Quality of Support

Average: 9.4

8.8

Ease of Admin

Average: 8.2

9.3

#19

Sprinklr Social

Overall Satisfaction Score

Top Industries of Reviewers:

Marketing and Advertising

53%

Consumer Goods

17%

Computer Software

16%

Consumer Services

15%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.1

8.5

Meets Requirements

Average: 9.3

8.5

Ease of Doing Business With

Average: 9.0

8.3

Ease of Setup

Average: 8.5

8.1

Quality of Support

Average: 9.4

8.5

Ease of Admin

Average: 8.2

7.9

#20

PowerReviews

Overall Satisfaction Score

Top Industries of Reviewers:

Retail

54%

Consumer Goods

26%

Apparel & Fashion

11%

Food & Beverages

10%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.1

8.8

Meets Requirements

Average: 9.3

8.7

Ease of Doing Business With

Average: 9.0

8.9

Ease of Setup

Average: 8.5

8.1

Quality of Support

Average: 9.4

8.8

Ease of Admin

Average: 8.2

8.3