Videowise Reviews & Product Details

What I like best about Videowise is how easy it is to turn videos into shoppable, high-converting experiences. The platform is intuitive, integrates smoothly with our store, and makes it simple to manage and track performance. On top of that, the support is amazing—Carlos and the team are always responsive, helpful, and genuinely invested in our success, which makes a huge difference. Review collected by and hosted on G2.com.

Honestly, there’s not much to dislike. If anything, some of the more advanced features can take a bit of time to fully get the hang of, and pricing might feel a bit steep for smaller teams. But overall, the team is super helpful and quick to step in whenever we need anything, which makes it easy to work through those things. Review collected by and hosted on G2.com.

What I appreciate most is that Videowise feels like a true partner, not just a tool. Carlos consistently shares new features, offers strategic guidance, and helps us get the most out of video in a way that stays aligned with our brand and conversion goals. Review collected by and hosted on G2.com.

There are frequent updates, and it can be difficult to navigate when the menus keep changing. At the same time, those updates also introduce great new features, so it’s hard to say I truly dislike it. Review collected by and hosted on G2.com.

Videowise makes it really easy to add videos to our Shopify store, and we can clearly see a positive effect on sales and engagement. The support is excellent — whenever we need help, the team replies super fast. Tijana has been especially helpful. Overall, we’re very happy and will definitely keep using it :) Review collected by and hosted on G2.com.

There isn’t much to dislike. Like any tool, it takes a little time to explore all the features, but once you get the hang of it, it works smoothly. Review collected by and hosted on G2.com.

Videowise provides excellent support with fast, effective solutions. A special thanks to our AM, Anastasia, who is always available, helpful, and full of great ideas. Review collected by and hosted on G2.com.

The platform has a lot of widgets, which may take some time to get used to at first. Review collected by and hosted on G2.com.

I love how Videowise has improved user experience on our brand website. It's incredibly easy to use, and our account manager Katarina is super helpful, always speedy at responding and resolving our issues. I also appreciate the variety of widgets available, particularly the different kinds of videos we can put on the site, their placement, and how customizable they are. Review collected by and hosted on G2.com.

Videos being carried over from one store to another on specific videos, which means we have to re-add them to each product. Review collected by and hosted on G2.com.

I truly appreciate how Videowise allows me to input videos onto my website without affecting the loading speed, which demonstrates its efficient performance and enhances my site’s user experience. The customer service is commendable, as the support team is always available to assist with any queries, offering a smooth and supportive user journey. Collaborating with Videowise's tech team is a pleasure; they are extremely helpful, especially during the setup process, ensuring everything works efficiently and effectively. The initial setup of Videowise was super easy, which added to the overall satisfaction and seamless experience with the product. I am highly satisfied with Videowise and would rate it a perfect 10 out of 10 in terms of recommending it to others. Review collected by and hosted on G2.com.

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SUCH A DIFFERENCE! We had Videowise a couple years ago and cancelled because it was clunky and not user friendly. That is definitely no longer the case! I have found it to be extremely easy to navigate and quick to update. Our rep, Carlos is also extremely responsive and readily offers assistance and keeps us up to date on new services that may be helpful for our business. Review collected by and hosted on G2.com.

Honestly, I don't have any complaints. It does everything I need it to do. Review collected by and hosted on G2.com.

Videowise has made it incredibly easy for us to integrate videos into our site, especially through user-generated content and testimonials. They've also introduced live shopping capabilities, which have significantly elevated our marketing strategy and strengthened our community engagement! Johanna has been a fantastic rep—always responsive, supportive, and attentive to any questions or feedback I’ve shared. Review collected by and hosted on G2.com.

It would be nice to be able to add our videos directly into the gallery for the PDP as well as a separate widget. Additionally, for the live shopping--a note widget to be able to explain what the event will consist of plus "rules". Review collected by and hosted on G2.com.

Fantastic! Great app! The app is very easy to use, has many features, it's very practical to upload videos, bring videos from social networks, truly an incredible experience. But I really need to highlight the customer service: (special mention to consultant Carlos) Unmatched support! It offers a service that makes the client feel very well supported for any situation they might need. It was necessary to translate some things in the app because our store is in Brazil and they offered full support, modified exactly as we needed. Carlos accompanied us during the live sessions, gave suggestions, got hands-on and implemented and configured the app, without us having to worry. In short, speechless. Excellent! Review collected by and hosted on G2.com.

They could improve a few small things in the standardization of customization setups between one widget and another, so that the configuration uses the standard. But nothing that hinders. The app, in general, is very quick to configure. They can also improve a bit more in uploading videos and marking which products we want to show, but this point, compared to competitors, is already much faster. Review collected by and hosted on G2.com.

Working with Katarina at VideoWise has been an absolute game changer for my store. She is not only incredibly knowledgeable, but also patient, proactive, and genuinely invested in helping me succeed. From the very first conversation, she made everything feel easy and achievable, walking me through each step and offering expert advice that has had a massive impact on my results.

Thanks to her hard work and guidance, my store is performing better than ever. She and the videowise team go above and beyond every single time, and I truly couldn’t recommend videowise more. Thank you! Review collected by and hosted on G2.com.

Literally nothing-they are amazing! Couldn’t recommend more. Review collected by and hosted on G2.com.