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TrueReview Reviews & Product Details

🤩 The most effective way to increase your Google (or any other website) reviews is with TrueReview! With TrueReview, sending SMS or Email review requests is simple and does not require complicated setup. 🚀 TrueReview keeps track of your customers' interactions with review requests, and sends follow-up emails to increase engagement and get you more reviews! 🤖 Work smarter by integrating TrueReview with your existing CRM via Zapier or through TrueReview's API to automatically send review requests to your customers whenever a payment is received, a job is completed, or any other trigger supported in your CRM. ✨ Create unique, human-like review responses with AI-powered Review Response Generator! ❤️ Convert your best reviews into striking visual posts. Customize fonts, colors, and layouts to match your brand and make testimonials stand out with our newest feature, Social Review Post Generator!

Seller

TrueReview

Discussions

TrueReview Community

Languages Supported

English

Overview by

TrueReview LLC

Pricing

Pricing provided by TrueReview.

Starter

$49.00

Per Month

Starter

$348.00

Per Year

View More Pricing Information

Top-Rated Alternatives

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TrueReview Media

TrueReview Demo - Powerful features packed into a user-friendly interface.

Effortlessly manage your reviews with an intuitive dashboard that provides a live feed of reviews from Google, Facebook, and TrueReview. Respond to reviews directly from the dashboard to stay engaged with your customers.

TrueReview Demo - AI Powered Review Insights & Customer Analytics

Track review trends, monitor ratings, manage customer feedback and gain valuable insights to improve your online reputation.

TrueReview Demo - Respond to reviews with the power of AI ✨

Boost your Google Listing ranking by responding to reviews in seconds with TrueReview’s powerful AI review response generator.

TrueReview Demo - Invite teammates as admins or with restricted access.

Collaborate with your team by inviting them to specific locations with limited access or as admins. Let teammates send review requests, and easily track their requests, engagement, and overall experience.

TrueReview Demo - Search and interaction filtering with advanced features.

Get a clear view of how your customers respond to review requests with detailed interaction statuses, satisfaction scores, survey results, and direct customer feedback.

TrueReview Demo - Convert your best reviews into striking visual posts ❤️

Convert your best reviews into striking visual posts. Customize fonts, colors, and layouts to match your brand and make testimonials stand out with our newest feature, Social Review Post Generator!

G2 reviews are authentic and verified.

Here's how.

Flowerdale .

Marketing Manager

Mid-Market (51-1000 emp.)

9/16/2025

"TrueReview has been Professional, Reliable, Proactive, and Organized."

5/5

What do you like best about TrueReview?

TrueReview’s professional and organized communications have allowed seamless workflows and make it easy to request Google reviews consistently without adding friction in the field. The collaboration is exceptional, with clear templates and reminders of a new review. Review collected by and hosted on G2.com.

What do you dislike about TrueReview?

No dislikes to this point. Thank you, TrueReview. Review collected by and hosted on G2.com.

Deborah N.

Real Estate Broker

Real Estate

Small-Business (50 or fewer emp.)

4/25/2024

"Love TrueReview - All My Review Links In One Place"

5/5

What do you like best about TrueReview?

I love the fact that I can send those that have worked with my various review links all in one place. It's very helpful and allows for those that have worked with me to share their experiece working with me across all of my review platforms. Its also easily customizable, user-friendly and the platform has many features that allow me to manage my various platforms. Review collected by and hosted on G2.com.

What do you dislike about TrueReview?

It would be great if there was a way to grab a completed review from one of my review links and have the system automatically share it across all of my review platforms. Review collected by and hosted on G2.com.

Response from TrueReview LLC of TrueReview

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Thank you for the fantastic review! We're thrilled to hear that our platform has been so helpful for you in managing your review links. Customizability and user-friendliness are key, and we're glad you find our features valuable for managing your various platforms!

Todd P.

Owner/Operator

Small-Business (50 or fewer emp.)

1/8/2024

"TrueReview has greatly changed my business and income. It pays for itself in a short period of time."

5/5

What do you like best about TrueReview?

This service is easy to use and I have received more reviews then before using this service Review collected by and hosted on G2.com.

What do you dislike about TrueReview?

A lot of people didn't open the text messages. They were possibly filtered out as Spam. The emails seemed to have better customer reach. Review collected by and hosted on G2.com.

Response from TrueReview LLC of TrueReview

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Thank you for your positive review, Todd! We’re happy to hear that TrueReview has made it easier for you to collect reviews and that you’ve experienced a significant boost in customer responses.

Regarding your concerns about SMS, rest assured that our system ensures messages are not filtered or marked as spam. Each business is assigned a dedicated, registered number, fully compliant with network carrier regulations. Unlike emails, SMS doesn’t track statuses like opens, but we do monitor link clicks within the message to measure engagement. You can be confident that your SMS messages are being delivered successfully!

Peter S.

Small-Business (50 or fewer emp.)

5/15/2024

"Best at what they do"

5/5

What do you like best about TrueReview?

The user friendliness is amazing. The customer support is the best I've experienced as a Marketing Manager. The ease of implementing this into our website and email marketing campaigns is above every other company I've tried. The number of features are limitless it seems like and the ease of integrating overall is very simple. I would highly recommend True Review to anyone who is looking for a one stop shop to get more Google Reviews for your business. Review collected by and hosted on G2.com.

What do you dislike about TrueReview?

There is absolutely nothing that I dislike about True Review. Review collected by and hosted on G2.com.

What problems is TrueReview solving and how is that benefiting you?

True Review is solving the issue to where a business wil want to dictate their businesses google reviews. It is very simple to send the review link via sms or email and then moderate if the customer hits the thumbs down then they fill out a form instead of leaving a negative Google review on our Google Business page. Review collected by and hosted on G2.com.

Response from TrueReview LLC of TrueReview

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Thank you so much for your positive review!

We're glad to hear that you find TrueReview user-friendly and that our customer support has met your high expectations. It's fantastic to know that our tool has been easy to implement into your website and email marketing campaigns, standing out among other companies you've tried.

Your mention of the limitless features and the simple integration process is greatly appreciated. We're thrilled to be your recommended "one stop shop" for getting more Google Reviews for businesses.

If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to support you!

RICK L.

OWNER

Small-Business (50 or fewer emp.)

8/30/2024

"VERY POWERFUL TOOL"

5/5

What do you like best about TrueReview?

Made business cards with QR codes for review, but sometimes people just forget. The ability to send out a text reminder really help seal the review process. Review collected by and hosted on G2.com.

What do you dislike about TrueReview?

Mine only problem has been getting our techs to ask for a review, so unit the Ask for review text has worked out great. Review collected by and hosted on G2.com.

Response from TrueReview LLC of TrueReview

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Thank you for the glowing review! We’re thrilled to hear that TrueReview is helping streamline your review process with the text reminders. It’s great to know that this feature has been a game-changer for your team in encouraging customer feedback!

Ashley C.

Administrative Assistant and Marketing Consultant

Small-Business (50 or fewer emp.)

6/14/2024

"Easy, consistent review collection"

4/5

What do you like best about TrueReview?

We love using TrueReview because it's so easy to set up and customize your compaigns. Then you can track the requests and follow up with the clients? So easy! Review collected by and hosted on G2.com.

What do you dislike about TrueReview?

It's taking us a while to send 30+ reviews to see all of the insights. I'm curious even with the few we've sent what the response rate is or where we're losing the customer. I'd like to see what it's like when we can view those reports. Review collected by and hosted on G2.com.

Response from TrueReview LLC of TrueReview

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Thank you for your positive feedback on TrueReview, Ashley!

We are delighted to hear that you find our platform easy to set up and customize for your campaigns, and that the process of tracking requests and following up with clients has been straightforward and efficient for you.

While more detailed reports are available after you've sent at least 30 requests, the customer engagement rate, experience breakdown, and customer feedback is available right away! Should you have any further questions or require additional assistance, please do not hesitate to reach out.

brandon c.

Owner

Small-Business (50 or fewer emp.)

6/4/2024

"I was looking for the right review app and TrueReview came in clutch with an eaI highly recommend!"

5/5

What do you like best about TrueReview?

I was looking for the right review service and TrueReview came in clutch with easy setup and integration. Also, they have great customer service. I had a few basic questions and they were all answered promptly. Everything looks great and goes well with our branding and online presence, which is hard to find. I will be using their service frequently and I highly recommend! Review collected by and hosted on G2.com.

What do you dislike about TrueReview?

Nothing. I spent time looking for the right review service and fount one with TrueReview. They check all the boxes. Review collected by and hosted on G2.com.

Response from TrueReview LLC of TrueReview

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Hi Brandon,

Thank you so much for your glowing review! We're thrilled to hear that you found our setup and integration easy, and that our customer service met your expectations. It's fantastic to know that our service complements your branding and online presence. Your recommendation means a lot to us, and we look forward to continuing to support your needs.

Adrian H.

Owner

Small-Business (50 or fewer emp.)

8/28/2024

"Getting Started with TrueReview"

5/5

What do you like best about TrueReview?

Getting started, and it has been an easy and straightforward process. Looking forward to collecting many positive reviews using TrueReview! Easy to set up, polished interface, branded to my business. Review collected by and hosted on G2.com.

What do you dislike about TrueReview?

Certain features can only be accessed by messaging support. Review collected by and hosted on G2.com.

Response from TrueReview LLC of TrueReview

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Thank you for your 5-star review! We’re glad to hear that getting started with TrueReview has been easy and that you’re enjoying the polished, branded interface. We’re excited to help you collect many positive reviews! If you ever need assistance with any features, our support team is here to help.

Cheyenne F.

Mid-Market (51-1000 emp.)

2/23/2024

"Good for a Simple Review Request Workflow"

4/5

What do you like best about TrueReview?

When getting started with TrueReview, I was a little confused navigating the interface. I also had trouble uploading contacts. However, the support team came in and saved the day. They formatted my csv correctly, and I was able to start sending review requests right away. We use TrueReview to send review requests consistently now, and has made it easy to assist the businesses we work with in implementing review requests into their workflow. Review collected by and hosted on G2.com.

What do you dislike about TrueReview?

The plan we have, we can only use 1 business under the same business account, which makes it difficult to balance review requests between two locations. I don't know that this platform would work well for businesses with a large number of locations. Review collected by and hosted on G2.com.

Response from TrueReview LLC of TrueReview

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Hi Cheyenne, thanks so much for the review! Glad to hear our support team was able to assist you with setting up the CSV template correctly to upload contacts.

In regards to managing reviews for multiple locations, our Premium plan comes with the ability to manage 5 locations under a single account, and you can add more locations a la carte. We've also recently launched an Account Overview page which shows key review data for all locations on one page! (Resource URL attached)

If you'd like to learn more how you can manage multiple locations under a single account, please email us at support@truereview.co or schedule a demo with us here https://calendly.com/truereview/demo-call

See how TrueReview improved

Lauren C.

Small-Business (50 or fewer emp.)

1/29/2024

"Convient third party reviewing system for our salon!"

4/5

What do you like best about TrueReview?

I am so glad that I found a way to get text message reviews to my customers. TrueReview has been easy to set up and execute within our salon and customers find it easy to use. The customer service has been phenomenal and that alone is worth trying in my opinion. Review collected by and hosted on G2.com.

What do you dislike about TrueReview?

They are growing so I know changes will be ahead, but I wish there was a daily feedback summary of any feedback, reviews on google/yelp etc that I could share with my team. Additionally, I wish there was more of a positive feedback look for clients to submit directly to us not just through the review channels. Review collected by and hosted on G2.com.

Response from TrueReview LLC of TrueReview

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Thanks for taking the time to leave us a review. I'm glad to hear the set up was easy and your customers are leaving reviews!