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71 TrueReview Reviews
Overall Review Sentiment for TrueReview
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TrueReview is an awesome tool to use when requesting reviews from customers. It makes it extremely easy to ask for reviews. You just put in persons mobile number or email in your dashboard and send and that's it. Very simple to use. Since I've been using the program I have triple the amount of reviews I have had in a short period of time. Review collected by and hosted on G2.com.
I don't see any downside. I have no complaints. Review collected by and hosted on G2.com.
As a small business we rely heavily on word-of-mouth, recommendations, and public reviews. TruReview has allowed us to keep track of who we've sent reviews to, let's us schedule things in advance, and we get reviews through a number of platforms. We use TrueReview on a weekly basis and that has helped us receive tons of helpful feedback from our clients, which in turns brings in new clients. Review collected by and hosted on G2.com.
The user interface can feel a bit slow at times, especially when trying to edit a scheduled request that's already been submitted. Review collected by and hosted on G2.com.
The fact that adding a new contact and sending a request takes seconds. Review collected by and hosted on G2.com.
I would like it to show Yelp and NextdoorReviews as well, it currently only links properly to Facebook and Google. Review collected by and hosted on G2.com.
The service works really good and the customer service is outstanding. I would get a reply right away or within a day. Mikael helped me out a lot and even helped trouble shoot some Zapier integrations I had problems with. Review collected by and hosted on G2.com.
Nothing. Keep improving every day........ Review collected by and hosted on G2.com.
TrueReview has become an excellent way to receive Google reviews from clients and our webinar attendees. Since January, our Google reviews increased by 30%! I would recommend this platform to any business, especially small businesses looking to gain trust in clients. Review collected by and hosted on G2.com.
There isn't a downfall that I have experienced yet. Review collected by and hosted on G2.com.
It was incredibly easy to set up an integration with Salesforce using Zapier and connect our GMB locations. Using the product has increased our positive monthly reviews drastically. Review collected by and hosted on G2.com.
I would like to be able to create more than one segment per request as to tier review sites to the user based on business impact. Review collected by and hosted on G2.com.
Easy to start up and was a quick short orientation of the platform. Customer Service was on point!! Concerns about the layout that customers saw when they were leaving a review were quickly addressed and a solution was implemented quickly. Customers have found leaving a review to be straightforward. Review collected by and hosted on G2.com.
No current dislikes or concerns with how the platform runs. Review collected by and hosted on G2.com.
TrueReview has all the features we need and is very easy to use. Being able to gauge clients' reactions is the best feature. The team is always quick to reply when we have any questions. Review collected by and hosted on G2.com.
I wish drip campaigns could feature more than one text message. Review collected by and hosted on G2.com.
It's easy to use and it's a much simpler and modern way to ask our customers for reviews. Review collected by and hosted on G2.com.
I wish I could send out automated reviews using PestPac to make it simpler vs manually adding contacts. I've tried importing multiple contacts using a spreadsheet and it just doesn't work, so I have to manually add each email. Review collected by and hosted on G2.com.
