TrueReview Features
What are the features of TrueReview?
Consumer Intelligence
- Customer Feedback
Collection
- Authentification
- Review Forms
- Personalization
- Engagement
- Community Q&A
Moderation
- Reviewer Validation
- Response Types
Use Cases
- Customer Service
Administration
- Incentives
- Insights
- Content
Display Options
- Integration & APIs
- Marketing
Generative AI
- AI Text Generation
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Consumer Intelligence
Customer Feedback | Provides a forum for customers to give feedback and data storage for company analysis. 38 reviewers of TrueReview have provided feedback on this feature. | 98% (Based on 38 reviews) | |
Sentiment Analysis | Gives users greater visibility into the how feel and respond to reputation gaining tactics. 36 reviewers of TrueReview have provided feedback on this feature. | 95% (Based on 36 reviews) |
Reporting
Dashboard | Based on 34 TrueReview reviews. Provides a centralized hub and management tools for all data points related to online reputation. | 95% (Based on 34 reviews) |
Media Monitoring
Social Networks Monitoring | As reported in 35 TrueReview reviews. Helps track and monitor social media trends and interactions. | 92% (Based on 35 reviews) | |
Social Media Management | Based on 34 TrueReview reviews. Helps manage social messaging and measures the full impact of social campaigns. | 86% (Based on 34 reviews) | |
Digital Media Monitoring | Helps manage ad messaging and measures the full impact of digital advertising campaigns. 34 reviewers of TrueReview have provided feedback on this feature. | 87% (Based on 34 reviews) |
In-House Management
Employee Performance | Gives visibility into employee performance and each individual's impact on reputation initiatives. 34 reviewers of TrueReview have provided feedback on this feature. | 93% (Based on 34 reviews) | |
Team Workflow | Helps establish a workflow that allows team members to communicate effectively and collaboratively. 34 reviewers of TrueReview have provided feedback on this feature. | 92% (Based on 34 reviews) |
Collection
Authentification | Based on 40 TrueReview reviews. Provide multiple methods of user authentication such as social media accounts. | 91% (Based on 40 reviews) | |
Review Forms | Based on 41 TrueReview reviews. Generate review forms and questionnaires to gather feedback from users. | 93% (Based on 41 reviews) | |
Personalization | Ability to personalize review forms and questionnaires based on user type. This feature was mentioned in 40 TrueReview reviews. | 92% (Based on 40 reviews) | |
Engagement | As reported in 40 TrueReview reviews. Allow users to share, like/dislike, and comment on reviews. | 91% (Based on 40 reviews) | |
Community Q&A | Consumers can ask questions about products and request feedback from peers. 38 reviewers of TrueReview have provided feedback on this feature. | 86% (Based on 38 reviews) |
Moderation
Reviewer Validation | Checks to ensure the reviewers are real people who used the products. 37 reviewers of TrueReview have provided feedback on this feature. | 91% (Based on 37 reviews) | |
Response Types | Evaluate consumer feedback to ensure that it's authentic and relevant. This feature was mentioned in 38 TrueReview reviews. | 91% (Based on 38 reviews) | |
Legal Agreements | Based on 36 TrueReview reviews. Define and implement terms and conditions for privacy, copyright, or intellectual property. | 86% (Based on 36 reviews) |
Use Cases
E-commerce | Reviews can be collected directly from e-commerce platforms or online stores. This feature was mentioned in 35 TrueReview reviews. | 85% (Based on 35 reviews) | |
Retail | Reviews can be distributed across multiple channels (online, in store, etc.). 36 reviewers of TrueReview have provided feedback on this feature. | 84% (Based on 36 reviews) | |
Customer Service | As reported in 40 TrueReview reviews. Allow consumers to provide feedback while interacting with customer service representatives. | 94% (Based on 40 reviews) |
Administration
Incentives | Based on 38 TrueReview reviews. Provide incentives for reviewers, such as coupons and gift cards. | 83% (Based on 38 reviews) | |
Syndication | As reported in 36 TrueReview reviews. Manage syndication to distribute reviews across multiple channels. | 83% (Based on 36 reviews) | |
Insights | Analyze data points such as page views, average rating, or consumer sentiment. This feature was mentioned in 39 TrueReview reviews. | 81% (Based on 39 reviews) | |
Content | As reported in 38 TrueReview reviews. Support multiple types of user generated content such as text, video, or photos. | 85% (Based on 38 reviews) | |
Sampling | Manage product samples used for promotional purposes. This feature was mentioned in 37 TrueReview reviews. | 82% (Based on 37 reviews) |
Display Options
Badges | Generate multiple types of badges based on user ratings. This feature was mentioned in 36 TrueReview reviews. | 81% (Based on 36 reviews) | |
Widgets | Create reviews widgets that can be embedded on websites and online stores. This feature was mentioned in 36 TrueReview reviews. | 85% (Based on 36 reviews) | |
Integration & APIs | Based on 37 TrueReview reviews. Provide APIs or direct integration with e-commerce software and website builders. | 85% (Based on 37 reviews) | |
Marketing | Manage marketing campaigns, as well as SEO, SERP, and A/B testing. 37 reviewers of TrueReview have provided feedback on this feature. | 88% (Based on 37 reviews) |
Generative AI
AI Text Generation | Allows users to generate text based on a text prompt. 38 reviewers of TrueReview have provided feedback on this feature. | 87% (Based on 38 reviews) |
