Best Online Reputation Management Software - Page 3

Alanna Iwuh
A
Researched and written by Alanna Iwuh

Online reputation management software allows companies to monitor users’ online reviews and promote positive experiences through online review platforms. Companies hoping to promote their brand through positive online user reviews will use online reputation management software to capture negative experiences. The products also provide mechanisms for users to submit new reviews through email or advertising campaigns. The products provide platforms that marketing teams use to aggregate and interpret their company’s online reputation. Teams will often utilize digital forms provided by the platform to conduct email campaigns and harness new reviews. Many products also possess monitoring tools to discover discussions and posts from users on social media. These products differ from social media monitoring software in that they aim to collect online reviews, but can include social media features. There is confusion, but little crossover with product review software. Those tools host customer reviews on e-commerce sites and provide little monitoring or management capabilities.

To qualify for inclusion in the Online Reputation Management category, a product must:

Monitor online review sites for new and existing negative reviews
Have a management platform to aggregate and interpret online reviews
Create alerts and reports regarding a brand's current online reputation
Provide forms or a vehicle to garner new online reviews

Best Online Reputation Management Software At A Glance

Best for Small Businesses:
Birdeye
Birdeye
Best for Mid-Market:
Birdeye
Birdeye
Best for Enterprise:
Birdeye
Birdeye
Highest User Satisfaction:
Birdeye
Birdeye
Best Free Software:
Birdeye
Birdeye
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Best for Enterprise:
Birdeye
Birdeye
Highest User Satisfaction:
Birdeye
Birdeye
Best Free Software:
Birdeye
Birdeye

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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261 Listings in Online Reputation Management Available
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EmbedReviews
By EmbedSocial
(76)4.9 out of 5
12th Easiest To Use in Online Reputation Management software
Save to My Lists
Entry Level Price:$49 per month
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    EmbedReviews is a complete online review management software that can automatically generate all your customer reviews and display them in the form of a review widget on your website. It is an advan

    Users
    • Owner
    Industries
    • Retail
    • Real Estate
    Market Segment
    • 72% Small-Business
    • 9% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • EmbedReviews Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    39
    Ease of Use
    29
    Helpful
    21
    Review Management
    14
    Team Helpfulness
    13
    Cons
    Expensive
    5
    Review Issues
    3
    Listing Issues
    2
    Missing Features
    2
    Poor Interface Design
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • EmbedReviews features and usability ratings that predict user satisfaction
    9.7
    Has the product been a good partner in doing business?
    Average: 9.1
    9.7
    Customer Feedback
    Average: 8.8
    8.9
    Digital Media Monitoring
    Average: 8.1
    9.0
    Competitive Intelligence
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    EmbedSocial
    HQ Location
    Skopje, MK
    Twitter
    @EmbedSocial
    427 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    35 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

EmbedReviews is a complete online review management software that can automatically generate all your customer reviews and display them in the form of a review widget on your website. It is an advan

Users
  • Owner
Industries
  • Retail
  • Real Estate
Market Segment
  • 72% Small-Business
  • 9% Mid-Market
EmbedReviews Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
39
Ease of Use
29
Helpful
21
Review Management
14
Team Helpfulness
13
Cons
Expensive
5
Review Issues
3
Listing Issues
2
Missing Features
2
Poor Interface Design
2
EmbedReviews features and usability ratings that predict user satisfaction
9.7
Has the product been a good partner in doing business?
Average: 9.1
9.7
Customer Feedback
Average: 8.8
8.9
Digital Media Monitoring
Average: 8.1
9.0
Competitive Intelligence
Average: 8.4
Seller Details
Seller
EmbedSocial
HQ Location
Skopje, MK
Twitter
@EmbedSocial
427 Twitter followers
LinkedIn® Page
www.linkedin.com
35 employees on LinkedIn®
Read EmbedReviews Reviews
Bazaarvoice
By Bazaarvoice
(797)4.2 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Thousands of the world’s leading brands and retailers trust Bazaarvoice technology, services, and expertise to drive revenue, extend reach, gain actionable insights, and create loyal advocates. Ac

    Users
    • Marketing Manager
    • Digital Marketing Manager
    Industries
    • Consumer Goods
    • Retail
    Market Segment
    • 40% Mid-Market
    • 38% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Bazaarvoice is a platform that collects and syndicates product reviews to retailers, providing a comprehensive network for review management.
    • Users like the ease of implementation, the ability to syndicate reviews to various retailers, and the responsive customer support team that assists with most issues within a few days.
    • Reviewers mentioned that the user interface can be clunky and difficult to navigate, the process to launch campaigns is lengthy, and there are occasional issues with review syndication and quality of reviews.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Bazaarvoice Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    60
    Review Management
    59
    Helpful
    52
    Reviews
    43
    Customer Support
    42
    Cons
    Poor Customer Support
    38
    Expensive
    27
    Not User-Friendly
    27
    Poor Response System
    26
    Inadequate Support
    25
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Bazaarvoice features and usability ratings that predict user satisfaction
    8.3
    Has the product been a good partner in doing business?
    Average: 9.1
    8.3
    Customer Feedback
    Average: 8.8
    6.3
    Digital Media Monitoring
    Average: 8.1
    7.4
    Competitive Intelligence
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Bazaarvoice
    Company Website
    Year Founded
    2005
    HQ Location
    Austin, Texas
    Twitter
    @Bazaarvoice
    19,726 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,776 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Thousands of the world’s leading brands and retailers trust Bazaarvoice technology, services, and expertise to drive revenue, extend reach, gain actionable insights, and create loyal advocates. Ac

Users
  • Marketing Manager
  • Digital Marketing Manager
Industries
  • Consumer Goods
  • Retail
Market Segment
  • 40% Mid-Market
  • 38% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Bazaarvoice is a platform that collects and syndicates product reviews to retailers, providing a comprehensive network for review management.
  • Users like the ease of implementation, the ability to syndicate reviews to various retailers, and the responsive customer support team that assists with most issues within a few days.
  • Reviewers mentioned that the user interface can be clunky and difficult to navigate, the process to launch campaigns is lengthy, and there are occasional issues with review syndication and quality of reviews.
Bazaarvoice Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
60
Review Management
59
Helpful
52
Reviews
43
Customer Support
42
Cons
Poor Customer Support
38
Expensive
27
Not User-Friendly
27
Poor Response System
26
Inadequate Support
25
Bazaarvoice features and usability ratings that predict user satisfaction
8.3
Has the product been a good partner in doing business?
Average: 9.1
8.3
Customer Feedback
Average: 8.8
6.3
Digital Media Monitoring
Average: 8.1
7.4
Competitive Intelligence
Average: 8.4
Seller Details
Seller
Bazaarvoice
Company Website
Year Founded
2005
HQ Location
Austin, Texas
Twitter
@Bazaarvoice
19,726 Twitter followers
LinkedIn® Page
www.linkedin.com
1,776 employees on LinkedIn®
Read Bazaarvoice Reviews

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Textedly
By Textedly
(925)4.6 out of 5
Optimized for quick response
Save to My Lists
Free trial available
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Textedly is a powerful, all-in-one SMS marketing platform designed to help both small and mid-level businesses grow with fewer resources. With a user-friendly interface and advanced integrations, Text

    Users
    • Owner
    • CEO
    Industries
    • Non-Profit Organization Management
    • Real Estate
    Market Segment
    • 68% Small-Business
    • 29% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Textedly Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    364
    Customer Support
    339
    Helpful
    294
    Customer Satisfaction
    161
    Communication
    141
    Cons
    Expensive
    92
    Missing Features
    86
    Limited Texting Features
    74
    SMS Issues
    70
    Number Issues
    52
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Textedly features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 9.1
    8.7
    Customer Feedback
    Average: 8.8
    7.3
    Digital Media Monitoring
    Average: 8.1
    7.5
    Competitive Intelligence
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Textedly
    Company Website
    Year Founded
    2015
    HQ Location
    Los Angeles, CA
    Twitter
    @textedly_
    408 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    17 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Textedly is a powerful, all-in-one SMS marketing platform designed to help both small and mid-level businesses grow with fewer resources. With a user-friendly interface and advanced integrations, Text

Users
  • Owner
  • CEO
Industries
  • Non-Profit Organization Management
  • Real Estate
Market Segment
  • 68% Small-Business
  • 29% Mid-Market
Textedly Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
364
Customer Support
339
Helpful
294
Customer Satisfaction
161
Communication
141
Cons
Expensive
92
Missing Features
86
Limited Texting Features
74
SMS Issues
70
Number Issues
52
Textedly features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 9.1
8.7
Customer Feedback
Average: 8.8
7.3
Digital Media Monitoring
Average: 8.1
7.5
Competitive Intelligence
Average: 8.4
Seller Details
Seller
Textedly
Company Website
Year Founded
2015
HQ Location
Los Angeles, CA
Twitter
@textedly_
408 Twitter followers
LinkedIn® Page
www.linkedin.com
17 employees on LinkedIn®
Text Request
By Text Request
(930)4.6 out of 5
Optimized for quick response
Save to My Lists
DealsSpecial offer!
20% off
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Text Request is a comprehensive SMS marketing service designed to assist businesses in optimizing their communication strategies through text messaging. This solution caters to a variety of use cases,

    Users
    • Office Manager
    • Owner
    Industries
    • Hospital & Health Care
    • Medical Practice
    Market Segment
    • 65% Small-Business
    • 31% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Text Request Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    404
    Communication
    231
    Client Interaction
    204
    Easy Communication
    186
    Simple
    164
    Cons
    Missing Features
    89
    Lack of Notifications
    54
    Message Management
    42
    File Sharing Issues
    40
    Contact Management
    35
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Text Request features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 9.1
    8.9
    Customer Feedback
    Average: 8.8
    7.9
    Digital Media Monitoring
    Average: 8.1
    8.7
    Competitive Intelligence
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Text Request
    Company Website
    Year Founded
    2014
    HQ Location
    Chattanooga, Tennessee
    Twitter
    @Text_Request
    652 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    42 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Text Request is a comprehensive SMS marketing service designed to assist businesses in optimizing their communication strategies through text messaging. This solution caters to a variety of use cases,

Users
  • Office Manager
  • Owner
Industries
  • Hospital & Health Care
  • Medical Practice
Market Segment
  • 65% Small-Business
  • 31% Mid-Market
Text Request Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
404
Communication
231
Client Interaction
204
Easy Communication
186
Simple
164
Cons
Missing Features
89
Lack of Notifications
54
Message Management
42
File Sharing Issues
40
Contact Management
35
Text Request features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 9.1
8.9
Customer Feedback
Average: 8.8
7.9
Digital Media Monitoring
Average: 8.1
8.7
Competitive Intelligence
Average: 8.4
Seller Details
Seller
Text Request
Company Website
Year Founded
2014
HQ Location
Chattanooga, Tennessee
Twitter
@Text_Request
652 Twitter followers
LinkedIn® Page
www.linkedin.com
42 employees on LinkedIn®
Get a quote
rater8
By rater8
(105)4.9 out of 5
15th Easiest To Use in Online Reputation Management software
Save to My Lists
Entry Level Price:$89.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    rater8 is the healthcare industry's leading unified patient feedback platform, specializing in online reputation management. In an era where patients thoroughly research providers online before boo

    Users
    • Practice Administrator
    • Marketing Director
    Industries
    • Hospital & Health Care
    • Medical Practice
    Market Segment
    • 69% Mid-Market
    • 30% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • rater8 Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    24
    Customer Support
    17
    Product Satisfaction
    12
    Review Management
    11
    Helpful
    8
    Cons
    Expensive
    2
    Inadequate Reporting
    2
    Not User-Friendly
    2
    Review Management
    2
    Difficult Navigation
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • rater8 features and usability ratings that predict user satisfaction
    9.8
    Has the product been a good partner in doing business?
    Average: 9.1
    9.6
    Customer Feedback
    Average: 8.8
    10.0
    Digital Media Monitoring
    Average: 8.1
    9.4
    Competitive Intelligence
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    rater8
    Year Founded
    2015
    HQ Location
    Montvale, NJ
    Twitter
    @rater8social
    131 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    76 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

rater8 is the healthcare industry's leading unified patient feedback platform, specializing in online reputation management. In an era where patients thoroughly research providers online before boo

Users
  • Practice Administrator
  • Marketing Director
Industries
  • Hospital & Health Care
  • Medical Practice
Market Segment
  • 69% Mid-Market
  • 30% Small-Business
rater8 Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
24
Customer Support
17
Product Satisfaction
12
Review Management
11
Helpful
8
Cons
Expensive
2
Inadequate Reporting
2
Not User-Friendly
2
Review Management
2
Difficult Navigation
1
rater8 features and usability ratings that predict user satisfaction
9.8
Has the product been a good partner in doing business?
Average: 9.1
9.6
Customer Feedback
Average: 8.8
10.0
Digital Media Monitoring
Average: 8.1
9.4
Competitive Intelligence
Average: 8.4
Seller Details
Seller
rater8
Year Founded
2015
HQ Location
Montvale, NJ
Twitter
@rater8social
131 Twitter followers
LinkedIn® Page
www.linkedin.com
76 employees on LinkedIn®
Read rater8 Reviews
AppFollow
By AppFollow
(194)4.6 out of 5
View top Consulting Services for AppFollow
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    AppFollow makes it easy to understand and elevate your app’s reputation. AppFollow is an integrated service for working with app stores. It includes tools for review management and automation, organi

    Users
    • CEO
    • Social Media Manager
    Industries
    • Information Technology and Services
    • Computer Games
    Market Segment
    • 64% Small-Business
    • 22% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • AppFollow Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    4
    Centralized Reviews
    3
    Helpful
    2
    Review Management
    2
    AI Integration
    1
    Cons
    Bug Issues
    1
    Error Handling
    1
    Expensive
    1
    Improvements Needed
    1
    Lack of Notifications
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • AppFollow features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 9.1
    8.9
    Customer Feedback
    Average: 8.8
    6.7
    Digital Media Monitoring
    Average: 8.1
    8.6
    Competitive Intelligence
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    AppFollow
    Year Founded
    2015
    HQ Location
    Helsinki
    Twitter
    @AppFollowIO
    2,961 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    67 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

AppFollow makes it easy to understand and elevate your app’s reputation. AppFollow is an integrated service for working with app stores. It includes tools for review management and automation, organi

Users
  • CEO
  • Social Media Manager
Industries
  • Information Technology and Services
  • Computer Games
Market Segment
  • 64% Small-Business
  • 22% Mid-Market
AppFollow Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
4
Centralized Reviews
3
Helpful
2
Review Management
2
AI Integration
1
Cons
Bug Issues
1
Error Handling
1
Expensive
1
Improvements Needed
1
Lack of Notifications
1
AppFollow features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 9.1
8.9
Customer Feedback
Average: 8.8
6.7
Digital Media Monitoring
Average: 8.1
8.6
Competitive Intelligence
Average: 8.4
Seller Details
Seller
AppFollow
Year Founded
2015
HQ Location
Helsinki
Twitter
@AppFollowIO
2,961 Twitter followers
LinkedIn® Page
www.linkedin.com
67 employees on LinkedIn®
Read AppFollow Reviews
Snoball
By Snoball
(65)4.7 out of 5
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Word of Mouth Marketing. Done For You. Get more customers. Snoball generates referrals, creates marketing assets, and collects reviews from your happy customers. Finally, a word of mouth marketing p

    Users
    • Marketing Manager
    Industries
    • Renewables & Environment
    • Oil & Energy
    Market Segment
    • 46% Mid-Market
    • 43% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Snoball Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    19
    Customer Support
    12
    Helpful
    12
    Review Management
    10
    Customer Satisfaction
    8
    Cons
    Review Management
    3
    Contact Management
    2
    Missing Features
    2
    Poor Contact Management
    2
    Communication Delays
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Snoball features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 9.1
    9.1
    Customer Feedback
    Average: 8.8
    0.0
    No information available
    8.6
    Competitive Intelligence
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Snoball
    Year Founded
    2019
    HQ Location
    Pleasant Grove, UT
    LinkedIn® Page
    www.linkedin.com
    139 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Word of Mouth Marketing. Done For You. Get more customers. Snoball generates referrals, creates marketing assets, and collects reviews from your happy customers. Finally, a word of mouth marketing p

Users
  • Marketing Manager
Industries
  • Renewables & Environment
  • Oil & Energy
Market Segment
  • 46% Mid-Market
  • 43% Small-Business
Snoball Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
19
Customer Support
12
Helpful
12
Review Management
10
Customer Satisfaction
8
Cons
Review Management
3
Contact Management
2
Missing Features
2
Poor Contact Management
2
Communication Delays
1
Snoball features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 9.1
9.1
Customer Feedback
Average: 8.8
0.0
No information available
8.6
Competitive Intelligence
Average: 8.4
Seller Details
Seller
Snoball
Year Founded
2019
HQ Location
Pleasant Grove, UT
LinkedIn® Page
www.linkedin.com
139 employees on LinkedIn®
Read Snoball Reviews
GatherUp
By GatherUp
(48)4.5 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    GatherUp is the reputation management platform for multi-location businesses and agencies. We turn the customer voice into customer loyalty. GatherUp is one platform that scales all aspects of your

    Users
    No information available
    Industries
    • Marketing and Advertising
    Market Segment
    • 73% Small-Business
    • 19% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • GatherUp Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    3
    Ease of Use
    3
    Easy Setup
    3
    Helpful
    3
    Automation
    2
    Cons
    This product has not yet received any negative sentiments.
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • GatherUp features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 9.1
    9.1
    Customer Feedback
    Average: 8.8
    8.5
    Digital Media Monitoring
    Average: 8.1
    8.9
    Competitive Intelligence
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    GatherUp
    Year Founded
    2013
    HQ Location
    Walnut Creek, CA
    Twitter
    @GatherUp
    1,882 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    11 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

GatherUp is the reputation management platform for multi-location businesses and agencies. We turn the customer voice into customer loyalty. GatherUp is one platform that scales all aspects of your

Users
No information available
Industries
  • Marketing and Advertising
Market Segment
  • 73% Small-Business
  • 19% Mid-Market
GatherUp Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
3
Ease of Use
3
Easy Setup
3
Helpful
3
Automation
2
Cons
This product has not yet received any negative sentiments.
GatherUp features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 9.1
9.1
Customer Feedback
Average: 8.8
8.5
Digital Media Monitoring
Average: 8.1
8.9
Competitive Intelligence
Average: 8.4
Seller Details
Seller
GatherUp
Year Founded
2013
HQ Location
Walnut Creek, CA
Twitter
@GatherUp
1,882 Twitter followers
LinkedIn® Page
www.linkedin.com
11 employees on LinkedIn®
Read GatherUp Reviews
TrueReview
By TrueReview
(71)4.8 out of 5
11th Easiest To Use in Online Reputation Management software
Save to My Lists
Entry Level Price:$39.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    🤩 The most effective way to increase your Google (or any other website) reviews is with TrueReview! With TrueReview, sending SMS or Email review requests is simple and does not require complicated set

    Users
    • Owner
    Industries
    • Construction
    • Real Estate
    Market Segment
    • 90% Small-Business
    • 10% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • TrueReview Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    42
    Review Management
    28
    Helpful
    26
    Review Increase
    26
    Customer Support
    21
    Cons
    Missing Features
    7
    Expensive
    5
    Review Issues
    5
    Small Business Limitations
    4
    Limited Options
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • TrueReview features and usability ratings that predict user satisfaction
    9.6
    Has the product been a good partner in doing business?
    Average: 9.1
    9.8
    Customer Feedback
    Average: 8.8
    8.7
    Digital Media Monitoring
    Average: 8.1
    7.5
    Competitive Intelligence
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    TrueReview
    Year Founded
    2019
    HQ Location
    Miami, US
    Twitter
    @TrueReviewCo
    1 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    4 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

🤩 The most effective way to increase your Google (or any other website) reviews is with TrueReview! With TrueReview, sending SMS or Email review requests is simple and does not require complicated set

Users
  • Owner
Industries
  • Construction
  • Real Estate
Market Segment
  • 90% Small-Business
  • 10% Mid-Market
TrueReview Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
42
Review Management
28
Helpful
26
Review Increase
26
Customer Support
21
Cons
Missing Features
7
Expensive
5
Review Issues
5
Small Business Limitations
4
Limited Options
3
TrueReview features and usability ratings that predict user satisfaction
9.6
Has the product been a good partner in doing business?
Average: 9.1
9.8
Customer Feedback
Average: 8.8
8.7
Digital Media Monitoring
Average: 8.1
7.5
Competitive Intelligence
Average: 8.4
Seller Details
Seller
TrueReview
Year Founded
2019
HQ Location
Miami, US
Twitter
@TrueReviewCo
1 Twitter followers
LinkedIn® Page
www.linkedin.com
4 employees on LinkedIn®
Read TrueReview Reviews
Liftify
By Liftify
(19)4.9 out of 5
7th Easiest To Use in Online Reputation Management software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Liftify is a leading reputation building solution that helps small and large companies drive more online reviews, collect internal feedback, and actionalize that data to improve their business.

    Users
    No information available
    Industries
    • Construction
    • Consumer Services
    Market Segment
    • 58% Small-Business
    • 32% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Liftify Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    10
    Ease of Use
    9
    Helpful
    7
    Review Increase
    7
    Easy Setup
    5
    Cons
    Content Repetition
    1
    Poor Reporting
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Liftify features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 9.1
    9.4
    Customer Feedback
    Average: 8.8
    8.8
    Digital Media Monitoring
    Average: 8.1
    9.2
    Competitive Intelligence
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Liftify
    HQ Location
    Indianapolis, Indiana
    LinkedIn® Page
    www.linkedin.com
    10 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Liftify is a leading reputation building solution that helps small and large companies drive more online reviews, collect internal feedback, and actionalize that data to improve their business.

Users
No information available
Industries
  • Construction
  • Consumer Services
Market Segment
  • 58% Small-Business
  • 32% Mid-Market
Liftify Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
10
Ease of Use
9
Helpful
7
Review Increase
7
Easy Setup
5
Cons
Content Repetition
1
Poor Reporting
1
Liftify features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 9.1
9.4
Customer Feedback
Average: 8.8
8.8
Digital Media Monitoring
Average: 8.1
9.2
Competitive Intelligence
Average: 8.4
Seller Details
Seller
Liftify
HQ Location
Indianapolis, Indiana
LinkedIn® Page
www.linkedin.com
10 employees on LinkedIn®
Read Liftify Reviews
ReviewsOnMyWebsite
By ReviewsOnMyWebsite
(82)4.7 out of 5
View top Consulting Services for ReviewsOnMyWebsite
Save to My Lists
Entry Level Price:$9.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    ReviewsOnMyWebsite helps businesses monitor, request and showcase their online reviews to help increase social proof and build trust with their customers.

    Users
    • Owner
    • Director
    Industries
    • Marketing and Advertising
    • Real Estate
    Market Segment
    • 100% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • ReviewsOnMyWebsite Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    11
    Centralized Reviews
    7
    Review Management
    6
    Simple
    6
    Customer Support
    5
    Cons
    Contact Management
    1
    Deletion Issues
    1
    Integration Issues
    1
    Layout Issues
    1
    Limited Customization
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • ReviewsOnMyWebsite features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 9.1
    9.0
    Customer Feedback
    Average: 8.8
    7.4
    Digital Media Monitoring
    Average: 8.1
    8.3
    Competitive Intelligence
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    ReviewsOnMyWebsite
    Year Founded
    2017
    HQ Location
    Edmonton, CA
    Twitter
    @ReviewsOnMySite
    23 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

ReviewsOnMyWebsite helps businesses monitor, request and showcase their online reviews to help increase social proof and build trust with their customers.

Users
  • Owner
  • Director
Industries
  • Marketing and Advertising
  • Real Estate
Market Segment
  • 100% Small-Business
ReviewsOnMyWebsite Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
11
Centralized Reviews
7
Review Management
6
Simple
6
Customer Support
5
Cons
Contact Management
1
Deletion Issues
1
Integration Issues
1
Layout Issues
1
Limited Customization
1
ReviewsOnMyWebsite features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 9.1
9.0
Customer Feedback
Average: 8.8
7.4
Digital Media Monitoring
Average: 8.1
8.3
Competitive Intelligence
Average: 8.4
Seller Details
Seller
ReviewsOnMyWebsite
Year Founded
2017
HQ Location
Edmonton, CA
Twitter
@ReviewsOnMySite
23 Twitter followers
LinkedIn® Page
www.linkedin.com
2 employees on LinkedIn®
Read ReviewsOnMyWebsite Reviews
AppTweak
By AppTweak
(181)4.6 out of 5
Optimized for quick response
View top Consulting Services for AppTweak
Save to My Lists
Entry Level Price:Starting at €79.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    AppTweak is an App Store Marketing & Intelligence Platform powered by AI, enabling mobile leaders to optimize their app’s organic and paid performance in the app stores. AppTweak stands out as

    Users
    • ASO Manager
    Industries
    • Computer Games
    • Marketing and Advertising
    Market Segment
    • 45% Small-Business
    • 33% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • AppTweak Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    57
    Features
    49
    Helpful
    42
    Insights
    39
    Customer Support
    37
    Cons
    Data Inaccuracy
    18
    Limited Features
    16
    Inaccurate Data
    12
    Insufficient Data
    10
    Poor User Interface
    10
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • AppTweak features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.1
    8.6
    Customer Feedback
    Average: 8.8
    8.1
    Digital Media Monitoring
    Average: 8.1
    9.2
    Competitive Intelligence
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    AppTweak
    Company Website
    Year Founded
    2014
    HQ Location
    Brussels, Brussels Region
    Twitter
    @AppTweak
    4,450 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    113 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

AppTweak is an App Store Marketing & Intelligence Platform powered by AI, enabling mobile leaders to optimize their app’s organic and paid performance in the app stores. AppTweak stands out as

Users
  • ASO Manager
Industries
  • Computer Games
  • Marketing and Advertising
Market Segment
  • 45% Small-Business
  • 33% Mid-Market
AppTweak Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
57
Features
49
Helpful
42
Insights
39
Customer Support
37
Cons
Data Inaccuracy
18
Limited Features
16
Inaccurate Data
12
Insufficient Data
10
Poor User Interface
10
AppTweak features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.1
8.6
Customer Feedback
Average: 8.8
8.1
Digital Media Monitoring
Average: 8.1
9.2
Competitive Intelligence
Average: 8.4
Seller Details
Seller
AppTweak
Company Website
Year Founded
2014
HQ Location
Brussels, Brussels Region
Twitter
@AppTweak
4,450 Twitter followers
LinkedIn® Page
www.linkedin.com
113 employees on LinkedIn®
Chekkit
By Chekkit
(153)4.9 out of 5
Save to My Lists
Entry Level Price:$149.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Chekkit is a platform designed to supercharge local businesses. It significantly boosts customer engagement and lead conversion, outperforming the competition. The software offers an all-in-one soluti

    Users
    • Owner
    • Manager
    Industries
    • Retail
    • Luxury Goods & Jewelry
    Market Segment
    • 90% Small-Business
    • 10% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Chekkit Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    2
    Ease of Use
    2
    Affordable
    1
    Feature Development
    1
    Helpful
    1
    Cons
    This product has not yet received any negative sentiments.
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Chekkit features and usability ratings that predict user satisfaction
    9.8
    Has the product been a good partner in doing business?
    Average: 9.1
    9.6
    Customer Feedback
    Average: 8.8
    9.9
    Digital Media Monitoring
    Average: 8.1
    9.5
    Competitive Intelligence
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Chekkit
    Year Founded
    2016
    HQ Location
    Winnipeg
    Twitter
    @getchekkit
    210 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    14 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Chekkit is a platform designed to supercharge local businesses. It significantly boosts customer engagement and lead conversion, outperforming the competition. The software offers an all-in-one soluti

Users
  • Owner
  • Manager
Industries
  • Retail
  • Luxury Goods & Jewelry
Market Segment
  • 90% Small-Business
  • 10% Mid-Market
Chekkit Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
2
Ease of Use
2
Affordable
1
Feature Development
1
Helpful
1
Cons
This product has not yet received any negative sentiments.
Chekkit features and usability ratings that predict user satisfaction
9.8
Has the product been a good partner in doing business?
Average: 9.1
9.6
Customer Feedback
Average: 8.8
9.9
Digital Media Monitoring
Average: 8.1
9.5
Competitive Intelligence
Average: 8.4
Seller Details
Seller
Chekkit
Year Founded
2016
HQ Location
Winnipeg
Twitter
@getchekkit
210 Twitter followers
LinkedIn® Page
www.linkedin.com
14 employees on LinkedIn®
Read Chekkit Reviews
Score My Reviews
By Score My Reviews
(28)4.9 out of 5
Save to My Lists
Entry Level Price:$49.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Score My Review is a state-of-the-art review and reputation management software for small and medium-sized businesses. Our automated and easy-to-use interface helps business owners collect authentic c

    Users
    • Owner
    Industries
    • Construction
    Market Segment
    • 93% Small-Business
    • 7% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Score My Reviews Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Review Increase
    7
    Review Management
    7
    Ease of Use
    6
    Client Interaction
    2
    Customer Support
    2
    Cons
    Linking Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Score My Reviews features and usability ratings that predict user satisfaction
    9.8
    Has the product been a good partner in doing business?
    Average: 9.1
    9.5
    Customer Feedback
    Average: 8.8
    0.0
    No information available
    8.1
    Competitive Intelligence
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Score My Reviews
    Year Founded
    2017
    HQ Location
    Bethesda, Maryland
    Twitter
    @ScoreMyReviews
    477 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Score My Review is a state-of-the-art review and reputation management software for small and medium-sized businesses. Our automated and easy-to-use interface helps business owners collect authentic c

Users
  • Owner
Industries
  • Construction
Market Segment
  • 93% Small-Business
  • 7% Mid-Market
Score My Reviews Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Review Increase
7
Review Management
7
Ease of Use
6
Client Interaction
2
Customer Support
2
Cons
Linking Issues
1
Score My Reviews features and usability ratings that predict user satisfaction
9.8
Has the product been a good partner in doing business?
Average: 9.1
9.5
Customer Feedback
Average: 8.8
0.0
No information available
8.1
Competitive Intelligence
Average: 8.4
Seller Details
Seller
Score My Reviews
Year Founded
2017
HQ Location
Bethesda, Maryland
Twitter
@ScoreMyReviews
477 Twitter followers
LinkedIn® Page
www.linkedin.com
1 employees on LinkedIn®
Read Score My Reviews Reviews
Referrizer
By Referrizer
(92)4.6 out of 5
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    The World's Most Advanced Marketing Automation Platform to Empower Your Local Business. Get more clients, maximize referrals, and improve your customer retention with our FREE TRIAL account. Partner u

    Users
    • Owner
    Industries
    • Health, Wellness and Fitness
    • Retail
    Market Segment
    • 97% Small-Business
    • 1% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Referrizer Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    13
    Customer Support
    10
    Helpful
    10
    Client Interaction
    8
    Sales Growth
    8
    Cons
    Missing Features
    6
    Limited Functionality
    5
    SMS Issues
    5
    Communication Delays
    3
    Contact Management
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Referrizer features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 9.1
    9.2
    Customer Feedback
    Average: 8.8
    8.7
    Digital Media Monitoring
    Average: 8.1
    9.3
    Competitive Intelligence
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Referrizer
    Year Founded
    2013
    HQ Location
    Miami, FL
    Twitter
    @Referrizer
    1,086 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    128 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

The World's Most Advanced Marketing Automation Platform to Empower Your Local Business. Get more clients, maximize referrals, and improve your customer retention with our FREE TRIAL account. Partner u

Users
  • Owner
Industries
  • Health, Wellness and Fitness
  • Retail
Market Segment
  • 97% Small-Business
  • 1% Mid-Market
Referrizer Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
13
Customer Support
10
Helpful
10
Client Interaction
8
Sales Growth
8
Cons
Missing Features
6
Limited Functionality
5
SMS Issues
5
Communication Delays
3
Contact Management
3
Referrizer features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 9.1
9.2
Customer Feedback
Average: 8.8
8.7
Digital Media Monitoring
Average: 8.1
9.3
Competitive Intelligence
Average: 8.4
Seller Details
Seller
Referrizer
Year Founded
2013
HQ Location
Miami, FL
Twitter
@Referrizer
1,086 Twitter followers
LinkedIn® Page
www.linkedin.com
128 employees on LinkedIn®
Read Referrizer Reviews
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