The Top 20 Easiest To Use Online Reputation Management Software

See the top Online Reputation Management Software products based on usability ratings. A product’s usability score is calculated by a proprietary algorithm that factors in real user satisfaction ratings of how easy the product is to administer, as well as how well the product meets business requirements, among other ratings. Compare products according to their usability scores to streamline the buying process and quickly identify the best products based on real user experiences.

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Usability Score

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Right Choice

9.7

Overall Usability Score

9.7

Usability Score Breakdown

Ease of Admin

Average: 9.3

10.0

Ease of Use

Average: 9.3

10.0

Meets Requirements

Average: 9.4

10.0

Customer Segment Breakdown

Small Business

50%

Mid Market

35%

Enterprise

15%

Great Recruiters

9.5

Overall Usability Score

9.5

Usability Score Breakdown

Ease of Admin

Average: 9.3

9.8

Ease of Use

Average: 9.3

9.7

Meets Requirements

Average: 9.4

9.7

Customer Segment Breakdown

Small Business

46%

Mid Market

49%

Enterprise

NiceJob

9.4

Overall Usability Score

9.4

Usability Score Breakdown

Ease of Admin

Average: 9.3

9.7

Ease of Use

Average: 9.3

9.6

Meets Requirements

Average: 9.4

9.5

Customer Segment Breakdown

Small Business

95%

Mid Market

Enterprise

Experience.com

9.3

Overall Usability Score

9.3

Usability Score Breakdown

Ease of Admin

Average: 9.3

9.1

Ease of Use

Average: 9.3

9.3

Meets Requirements

Average: 9.4

9.4

Customer Segment Breakdown

Small Business

25%

Mid Market

48%

Enterprise

27%

Synup

9.2

Overall Usability Score

9.2

Usability Score Breakdown

Ease of Admin

Average: 9.3

8.8

Ease of Use

Average: 9.3

9.3

Meets Requirements

Average: 9.4

9.6

Customer Segment Breakdown

Small Business

76%

Mid Market

19%

Enterprise

Podium

9.2

Overall Usability Score

9.2

Usability Score Breakdown

Ease of Admin

Average: 9.3

9.3

Ease of Use

Average: 9.3

9.4

Meets Requirements

Average: 9.4

9.0

Customer Segment Breakdown

Small Business

60%

Mid Market

36%

Enterprise

Birdeye

9.2

Overall Usability Score

9.2

Usability Score Breakdown

Ease of Admin

Average: 9.3

9.2

Ease of Use

Average: 9.3

9.2

Meets Requirements

Average: 9.4

9.3

Customer Segment Breakdown

Small Business

55%

Mid Market

35%

Enterprise

10%

Liftify

9.1

Overall Usability Score

9.1

Usability Score Breakdown

Ease of Admin

Average: 9.3

9.7

Ease of Use

Average: 9.3

9.8

Meets Requirements

Average: 9.4

9.8

Customer Segment Breakdown

Small Business

60%

Mid Market

30%

Enterprise

10%

Reputation

9.0

Overall Usability Score

9.0

Usability Score Breakdown

Ease of Admin

Average: 9.3

8.7

Ease of Use

Average: 9.3

8.9

Meets Requirements

Average: 9.4

9.1

Customer Segment Breakdown

Small Business

29%

Mid Market

45%

Enterprise

26%

#10

Reviews.io

9.0

Overall Usability Score

9.0

Usability Score Breakdown

Ease of Admin

Average: 9.3

8.9

Ease of Use

Average: 9.3

9.0

Meets Requirements

Average: 9.4

9.3

Customer Segment Breakdown

Small Business

85%

Mid Market

14%

Enterprise

#11

EmbedReviews

8.9

Overall Usability Score

8.9

Usability Score Breakdown

Ease of Admin

Average: 9.3

9.5

Ease of Use

Average: 9.3

9.5

Meets Requirements

Average: 9.4

9.6

Customer Segment Breakdown

Small Business

87%

Mid Market

10%

Enterprise

#12

SOCi

8.9

Overall Usability Score

8.9

Usability Score Breakdown

Ease of Admin

Average: 9.3

8.9

Ease of Use

Average: 9.3

8.8

Meets Requirements

Average: 9.4

8.9

Customer Segment Breakdown

Small Business

54%

Mid Market

29%

Enterprise

17%

#13

Localo

8.8

Overall Usability Score

8.8

Usability Score Breakdown

Ease of Admin

Average: 9.3

9.6

Ease of Use

Average: 9.3

9.7

Meets Requirements

Average: 9.4

9.3

Customer Segment Breakdown

Small Business

98%

Mid Market

#14

rater8

8.8

Overall Usability Score

8.8

Usability Score Breakdown

Ease of Admin

Average: 9.3

9.4

Ease of Use

Average: 9.3

9.3

Meets Requirements

Average: 9.4

9.6

Customer Segment Breakdown

Small Business

30%

Mid Market

70%

Enterprise

#15

HighLevel

8.8

Overall Usability Score

8.8

Usability Score Breakdown

Ease of Admin

Average: 9.3

8.7

Ease of Use

Average: 9.3

7.9

Meets Requirements

Average: 9.4

9.4

Customer Segment Breakdown

Small Business

97%

Mid Market

#16

Thryv

8.8

Overall Usability Score

8.8

Usability Score Breakdown

Ease of Admin

Average: 9.3

9.3

Ease of Use

Average: 9.3

8.8

Meets Requirements

Average: 9.4

8.8

Customer Segment Breakdown

Small Business

97%

Mid Market

Enterprise

#17

TrueReview

8.8

Overall Usability Score

8.8

Usability Score Breakdown

Ease of Admin

Average: 9.3

9.5

Ease of Use

Average: 9.3

9.4

Meets Requirements

Average: 9.4

9.4

Customer Segment Breakdown

Small Business

90%

Mid Market

10%

#18

Partoo

8.8

Overall Usability Score

8.8

Usability Score Breakdown

Ease of Admin

Average: 9.3

9.5

Ease of Use

Average: 9.3

9.8

Meets Requirements

Average: 9.4

9.5

Customer Segment Breakdown

Small Business

26%

Mid Market

48%

Enterprise

26%

#19

Shopper Approved

8.7

Overall Usability Score

8.7

Usability Score Breakdown

Ease of Admin

Average: 9.3

9.2

Ease of Use

Average: 9.3

9.3

Meets Requirements

Average: 9.4

9.3

Customer Segment Breakdown

Small Business

86%

Mid Market

13%

Enterprise

#20

Digital Air Strike

8.7

Overall Usability Score

8.7

Usability Score Breakdown

Ease of Admin

Average: 9.3

10.0

Ease of Use

Average: 9.3

9.8

Meets Requirements

Average: 9.4

9.8

Customer Segment Breakdown

Small Business

34%

Mid Market

66%

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