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Best Online Reputation Management Software for Medium-Sized Businesses - Page 2

Alanna Iwuh
A
Researched and written by Alanna Iwuh

Products classified in the overall Online Reputation Management category are similar in many regards and help companies of all sizes solve their business problems. However, medium-sized business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Medium-Sized Business Online Reputation Management to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Medium-Sized Business Online Reputation Management category.

In addition to qualifying for inclusion in the Online Reputation Management Software category, to qualify for inclusion in the Medium-Sized Business Online Reputation Management Software category, a product must have at least 10 reviews left by a reviewer from a medium-sized business.

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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35 Listings in Online Reputation Management Available
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Vendasta
By Vendasta
(327)4.5 out of 5
Save to My Lists
Entry Level Price:$79.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Vendasta provides an end-to-end ecommerce platform to 60,000+ partners who sell digital products and services to more than 5.5 million small and medium businesses (SMBs) worldwide. These partners incl

    Users
    • Owner
    • CEO
    Industries
    • Marketing and Advertising
    • Internet
    Market Segment
    • 89% Small-Business
    • 9% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Vendasta Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Business Growth
    4
    Customer Support
    4
    Ease of Use
    4
    Helpful
    4
    Features
    3
    Cons
    Limited Customization
    2
    Missing Features
    2
    Access Issues
    1
    Access Limitations
    1
    Access Restrictions
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Vendasta features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 9.0
    8.5
    Customer Feedback
    Average: 8.8
    8.7
    Digital Media Monitoring
    Average: 8.1
    8.5
    Competitive Intelligence
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Vendasta
    Year Founded
    2008
    HQ Location
    Saskatchewan
    Twitter
    @Vendasta
    3,963 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    719 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Vendasta provides an end-to-end ecommerce platform to 60,000+ partners who sell digital products and services to more than 5.5 million small and medium businesses (SMBs) worldwide. These partners incl

Users
  • Owner
  • CEO
Industries
  • Marketing and Advertising
  • Internet
Market Segment
  • 89% Small-Business
  • 9% Mid-Market
Vendasta Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Business Growth
4
Customer Support
4
Ease of Use
4
Helpful
4
Features
3
Cons
Limited Customization
2
Missing Features
2
Access Issues
1
Access Limitations
1
Access Restrictions
1
Vendasta features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 9.0
8.5
Customer Feedback
Average: 8.8
8.7
Digital Media Monitoring
Average: 8.1
8.5
Competitive Intelligence
Average: 8.4
Seller Details
Seller
Vendasta
Year Founded
2008
HQ Location
Saskatchewan
Twitter
@Vendasta
3,963 Twitter followers
LinkedIn® Page
www.linkedin.com
719 employees on LinkedIn®
Read Vendasta Reviews
Synup
By Synup
(289)4.5 out of 5
Optimized for quick response
5th Easiest To Use in Online Reputation Management software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Synup transforms brands' online presence with a three-pronged approach: local listings, reputation management, and social media management. With Synup, brands can deliver relevant and trustworthy busi

    Users
    • Owner
    • CEO
    Industries
    • Marketing and Advertising
    • Financial Services
    Market Segment
    • 75% Small-Business
    • 19% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Synup is a platform that provides services for managing online listings, reviews, and local landing pages for businesses.
    • Users like Synup's user-friendly dashboard, efficient listing management, real-time review notifications, and the ability to create local landing pages, which have significantly increased customer engagement and online visibility.
    • Reviewers experienced difficulties with initial setup, occasional bugs, and a lack of certain functionalities, and some users found the platform's interface to have a learning curve despite its user-friendliness.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Synup Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    106
    Helpful
    80
    Customer Support
    72
    Review Management
    64
    Features
    53
    Cons
    Learning Curve
    15
    Difficult Learning
    13
    Feature Limitations
    12
    Improvement Needed
    12
    Learning Difficulty
    10
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Synup features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 9.0
    8.8
    Customer Feedback
    Average: 8.8
    8.3
    Digital Media Monitoring
    Average: 8.1
    8.7
    Competitive Intelligence
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Synup
    Company Website
    Year Founded
    2014
    HQ Location
    New York, New York
    Twitter
    @synup
    3,131 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    89 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Synup transforms brands' online presence with a three-pronged approach: local listings, reputation management, and social media management. With Synup, brands can deliver relevant and trustworthy busi

Users
  • Owner
  • CEO
Industries
  • Marketing and Advertising
  • Financial Services
Market Segment
  • 75% Small-Business
  • 19% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Synup is a platform that provides services for managing online listings, reviews, and local landing pages for businesses.
  • Users like Synup's user-friendly dashboard, efficient listing management, real-time review notifications, and the ability to create local landing pages, which have significantly increased customer engagement and online visibility.
  • Reviewers experienced difficulties with initial setup, occasional bugs, and a lack of certain functionalities, and some users found the platform's interface to have a learning curve despite its user-friendliness.
Synup Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
106
Helpful
80
Customer Support
72
Review Management
64
Features
53
Cons
Learning Curve
15
Difficult Learning
13
Feature Limitations
12
Improvement Needed
12
Learning Difficulty
10
Synup features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 9.0
8.8
Customer Feedback
Average: 8.8
8.3
Digital Media Monitoring
Average: 8.1
8.7
Competitive Intelligence
Average: 8.4
Seller Details
Seller
Synup
Company Website
Year Founded
2014
HQ Location
New York, New York
Twitter
@synup
3,131 Twitter followers
LinkedIn® Page
www.linkedin.com
89 employees on LinkedIn®

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Right Choice
By RightChoice.Ai
(120)5.0 out of 5
View top Consulting Services for Right Choice
Save to My Lists
Free trial available
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    RightChoice.ai is Most Advanced Local Listings Management Software designed to help you Manage, Grow & Rank your Local Business Profiles across Google, Bing, Apple, Waze & 20 more Directories.

    Users
    • Marketing Manager
    • Marketing Head
    Industries
    • Retail
    • Automotive
    Market Segment
    • 50% Small-Business
    • 34% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • RightChoice is a software designed to manage hotel locations, enabling businesses to manage their local listings, track reviews, and optimize their Google Business profiles.
    • Users frequently mention the ease of use, the variety of features such as the bulk update dashboard, keyword tracker, and review management, and the responsive 24/7 customer support.
    • Reviewers experienced a lack of customization options, specifically mentioning the absence of a dark theme and the desire for more features such as reporting fake reviews and custom reporting.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Right Choice Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    78
    Customer Support
    63
    Helpful
    48
    Easy Integrations
    39
    Dashboard Usability
    38
    Cons
    Missing Features
    17
    Limited Features
    16
    Limited Options
    11
    Software Bugs
    10
    Software Bugs/Issues
    10
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Right Choice features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 9.0
    10.0
    Customer Feedback
    Average: 8.8
    9.9
    Digital Media Monitoring
    Average: 8.1
    10.0
    Competitive Intelligence
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    RightChoice.Ai
    Year Founded
    2023
    HQ Location
    Delaware, US
    LinkedIn® Page
    www.linkedin.com
    26 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

RightChoice.ai is Most Advanced Local Listings Management Software designed to help you Manage, Grow & Rank your Local Business Profiles across Google, Bing, Apple, Waze & 20 more Directories.

Users
  • Marketing Manager
  • Marketing Head
Industries
  • Retail
  • Automotive
Market Segment
  • 50% Small-Business
  • 34% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • RightChoice is a software designed to manage hotel locations, enabling businesses to manage their local listings, track reviews, and optimize their Google Business profiles.
  • Users frequently mention the ease of use, the variety of features such as the bulk update dashboard, keyword tracker, and review management, and the responsive 24/7 customer support.
  • Reviewers experienced a lack of customization options, specifically mentioning the absence of a dark theme and the desire for more features such as reporting fake reviews and custom reporting.
Right Choice Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
78
Customer Support
63
Helpful
48
Easy Integrations
39
Dashboard Usability
38
Cons
Missing Features
17
Limited Features
16
Limited Options
11
Software Bugs
10
Software Bugs/Issues
10
Right Choice features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 9.0
10.0
Customer Feedback
Average: 8.8
9.9
Digital Media Monitoring
Average: 8.1
10.0
Competitive Intelligence
Average: 8.4
Seller Details
Seller
RightChoice.Ai
Year Founded
2023
HQ Location
Delaware, US
LinkedIn® Page
www.linkedin.com
26 employees on LinkedIn®
Read Right Choice Reviews
Uberall
By uberall GmbH
(134)4.3 out of 5
Optimized for quick response
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Uberall is the only multi-location marketing platform that connects your digital presence to local revenue impact. We help you grow by optimizing your location performance across visibility, engagemen

    Users
    No information available
    Industries
    • Restaurants
    • Food & Beverages
    Market Segment
    • 40% Mid-Market
    • 32% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Uberall is a tool for managing customer interactions across multiple platforms, including social media and online listings, and for posting ads and specials.
    • Users like Uberall's ability to centralize and simplify the management of their online presence, its analytics features, and its responsive customer support.
    • Reviewers experienced difficulties with Uberall's user interface, limitations in its analytics, slow response times from customer support, and issues with syncing across platforms.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Uberall Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    46
    Centralized Management
    28
    Customer Support
    23
    Location Management
    23
    Review Management
    23
    Cons
    Reporting Issues
    12
    Expensive
    8
    Inadequate Support
    8
    Limitations/Restrictions
    8
    Location Issues
    8
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Uberall features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 9.0
    8.7
    Customer Feedback
    Average: 8.8
    8.1
    Digital Media Monitoring
    Average: 8.1
    8.2
    Competitive Intelligence
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    uberall GmbH
    Company Website
    Year Founded
    2013
    HQ Location
    Berlin, Berlin
    Twitter
    @getuberall
    1,277 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    417 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Uberall is the only multi-location marketing platform that connects your digital presence to local revenue impact. We help you grow by optimizing your location performance across visibility, engagemen

Users
No information available
Industries
  • Restaurants
  • Food & Beverages
Market Segment
  • 40% Mid-Market
  • 32% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Uberall is a tool for managing customer interactions across multiple platforms, including social media and online listings, and for posting ads and specials.
  • Users like Uberall's ability to centralize and simplify the management of their online presence, its analytics features, and its responsive customer support.
  • Reviewers experienced difficulties with Uberall's user interface, limitations in its analytics, slow response times from customer support, and issues with syncing across platforms.
Uberall Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
46
Centralized Management
28
Customer Support
23
Location Management
23
Review Management
23
Cons
Reporting Issues
12
Expensive
8
Inadequate Support
8
Limitations/Restrictions
8
Location Issues
8
Uberall features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 9.0
8.7
Customer Feedback
Average: 8.8
8.1
Digital Media Monitoring
Average: 8.1
8.2
Competitive Intelligence
Average: 8.4
Seller Details
Seller
uberall GmbH
Company Website
Year Founded
2013
HQ Location
Berlin, Berlin
Twitter
@getuberall
1,277 Twitter followers
LinkedIn® Page
www.linkedin.com
417 employees on LinkedIn®
Get a quote
GoSite
By gosite
(25)3.9 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    GoSite creates simplified technology for small businesses that drive America's economy. Our software empowers them to have everything they need in one place to connect with their customers in the digi

    Users
    No information available
    Industries
    • Financial Services
    Market Segment
    • 52% Mid-Market
    • 48% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • GoSite features and usability ratings that predict user satisfaction
    8.5
    Has the product been a good partner in doing business?
    Average: 9.0
    8.7
    Customer Feedback
    Average: 8.8
    7.7
    Digital Media Monitoring
    Average: 8.1
    7.7
    Competitive Intelligence
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    gosite
    Year Founded
    2013
    HQ Location
    San Diego, CA
    Twitter
    @gosite
    1 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    66 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

GoSite creates simplified technology for small businesses that drive America's economy. Our software empowers them to have everything they need in one place to connect with their customers in the digi

Users
No information available
Industries
  • Financial Services
Market Segment
  • 52% Mid-Market
  • 48% Small-Business
GoSite features and usability ratings that predict user satisfaction
8.5
Has the product been a good partner in doing business?
Average: 9.0
8.7
Customer Feedback
Average: 8.8
7.7
Digital Media Monitoring
Average: 8.1
7.7
Competitive Intelligence
Average: 8.4
Seller Details
Seller
gosite
Year Founded
2013
HQ Location
San Diego, CA
Twitter
@gosite
1 Twitter followers
LinkedIn® Page
www.linkedin.com
66 employees on LinkedIn®
Read GoSite Reviews
Snoball
By Snoball
(65)4.7 out of 5
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Word of Mouth Marketing. Done For You. Get more customers. Snoball generates referrals, creates marketing assets, and collects reviews from your happy customers. Finally, a word of mouth marketing p

    Users
    • Marketing Manager
    Industries
    • Renewables & Environment
    • Oil & Energy
    Market Segment
    • 46% Mid-Market
    • 43% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Snoball Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    19
    Customer Support
    12
    Helpful
    12
    Review Management
    10
    Customer Satisfaction
    8
    Cons
    Review Management
    3
    Contact Management
    2
    Missing Features
    2
    Poor Contact Management
    2
    Communication Delays
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Snoball features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 9.0
    9.1
    Customer Feedback
    Average: 8.8
    0.0
    No information available
    8.6
    Competitive Intelligence
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Snoball
    Year Founded
    2019
    HQ Location
    Pleasant Grove, UT
    LinkedIn® Page
    www.linkedin.com
    139 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Word of Mouth Marketing. Done For You. Get more customers. Snoball generates referrals, creates marketing assets, and collects reviews from your happy customers. Finally, a word of mouth marketing p

Users
  • Marketing Manager
Industries
  • Renewables & Environment
  • Oil & Energy
Market Segment
  • 46% Mid-Market
  • 43% Small-Business
Snoball Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
19
Customer Support
12
Helpful
12
Review Management
10
Customer Satisfaction
8
Cons
Review Management
3
Contact Management
2
Missing Features
2
Poor Contact Management
2
Communication Delays
1
Snoball features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 9.0
9.1
Customer Feedback
Average: 8.8
0.0
No information available
8.6
Competitive Intelligence
Average: 8.4
Seller Details
Seller
Snoball
Year Founded
2019
HQ Location
Pleasant Grove, UT
LinkedIn® Page
www.linkedin.com
139 employees on LinkedIn®
Read Snoball Reviews
Trustpilot
By Trustpilot
(217)3.5 out of 5
Save to My Lists
Entry Level Price:Starting at $259.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Trustpilot is a customer review management tool that helps businesses engage and build trust with their customers. Founded in 2007 with a simple yet powerful idea that is more relevant today than ever

    Users
    No information available
    Industries
    • Financial Services
    • Retail
    Market Segment
    • 61% Small-Business
    • 31% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Trustpilot Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    6
    Review Increase
    3
    Review Management
    3
    User Interface
    3
    Detailed Explanation
    2
    Cons
    Review Issues
    11
    Review Manipulation
    10
    Misleading Practices
    6
    Poor Customer Support
    5
    Contact Issues
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Trustpilot features and usability ratings that predict user satisfaction
    7.1
    Has the product been a good partner in doing business?
    Average: 9.0
    7.9
    Customer Feedback
    Average: 8.8
    7.5
    Digital Media Monitoring
    Average: 8.1
    7.1
    Competitive Intelligence
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Trustpilot
    Year Founded
    2007
    HQ Location
    Copenhagen, Denmark
    Twitter
    @Trustpilot
    28,849 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,183 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Trustpilot is a customer review management tool that helps businesses engage and build trust with their customers. Founded in 2007 with a simple yet powerful idea that is more relevant today than ever

Users
No information available
Industries
  • Financial Services
  • Retail
Market Segment
  • 61% Small-Business
  • 31% Mid-Market
Trustpilot Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
6
Review Increase
3
Review Management
3
User Interface
3
Detailed Explanation
2
Cons
Review Issues
11
Review Manipulation
10
Misleading Practices
6
Poor Customer Support
5
Contact Issues
3
Trustpilot features and usability ratings that predict user satisfaction
7.1
Has the product been a good partner in doing business?
Average: 9.0
7.9
Customer Feedback
Average: 8.8
7.5
Digital Media Monitoring
Average: 8.1
7.1
Competitive Intelligence
Average: 8.4
Seller Details
Seller
Trustpilot
Year Founded
2007
HQ Location
Copenhagen, Denmark
Twitter
@Trustpilot
28,849 Twitter followers
LinkedIn® Page
www.linkedin.com
1,183 employees on LinkedIn®
Read Trustpilot Reviews
Reviews.io
By clearer.io
(522)4.8 out of 5
9th Easiest To Use in Online Reputation Management software
Save to My Lists
Entry Level Price:$99.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    REVIEWS.io is a leading provider of review collection and eCommerce marketing solutions. Build your online reputation, encourage consumer loyalty, and connect your business model to market demands thr

    Users
    • Director
    • Managing Director
    Industries
    • Retail
    • Apparel & Fashion
    Market Segment
    • 84% Small-Business
    • 14% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Reviews.io Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    129
    Ease of Use
    80
    Helpful
    73
    Review Management
    38
    Response Time
    37
    Cons
    Expensive
    20
    Poor Customer Support
    11
    Missing Features
    10
    Review Issues
    10
    Complexity
    7
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Reviews.io features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 9.0
    9.5
    Customer Feedback
    Average: 8.8
    8.1
    Digital Media Monitoring
    Average: 8.1
    8.8
    Competitive Intelligence
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    clearer.io
    Company Website
    Year Founded
    2022
    HQ Location
    Boston, MA
    Twitter
    @clearer_io
    173 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    158 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

REVIEWS.io is a leading provider of review collection and eCommerce marketing solutions. Build your online reputation, encourage consumer loyalty, and connect your business model to market demands thr

Users
  • Director
  • Managing Director
Industries
  • Retail
  • Apparel & Fashion
Market Segment
  • 84% Small-Business
  • 14% Mid-Market
Reviews.io Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
129
Ease of Use
80
Helpful
73
Review Management
38
Response Time
37
Cons
Expensive
20
Poor Customer Support
11
Missing Features
10
Review Issues
10
Complexity
7
Reviews.io features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 9.0
9.5
Customer Feedback
Average: 8.8
8.1
Digital Media Monitoring
Average: 8.1
8.8
Competitive Intelligence
Average: 8.4
Seller Details
Seller
clearer.io
Company Website
Year Founded
2022
HQ Location
Boston, MA
Twitter
@clearer_io
173 Twitter followers
LinkedIn® Page
www.linkedin.com
158 employees on LinkedIn®
Get a quote
Sitejabber
By Sitejabber
(74)4.4 out of 5
Save to My Lists
Entry Level Price:$200.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Jabio, the technology behind Sitejabber, is a brand-boosting platform that enables businesses to leverage real reviews. Companies use our comprehensive, tech-enabled suite of reputation management too

    Users
    • Owner
    Industries
    • Retail
    • Consumer Goods
    Market Segment
    • 78% Small-Business
    • 19% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Sitejabber Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    3
    Ease of Use
    3
    Customization
    2
    Effective
    2
    Helpful
    2
    Cons
    This product has not yet received any negative sentiments.
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Sitejabber features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 9.0
    7.9
    Customer Feedback
    Average: 8.8
    6.9
    Digital Media Monitoring
    Average: 8.1
    7.0
    Competitive Intelligence
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Sitejabber
    Year Founded
    2007
    HQ Location
    San Mateo, CA
    Twitter
    @sitejabber
    2,842 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    37 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Jabio, the technology behind Sitejabber, is a brand-boosting platform that enables businesses to leverage real reviews. Companies use our comprehensive, tech-enabled suite of reputation management too

Users
  • Owner
Industries
  • Retail
  • Consumer Goods
Market Segment
  • 78% Small-Business
  • 19% Mid-Market
Sitejabber Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
3
Ease of Use
3
Customization
2
Effective
2
Helpful
2
Cons
This product has not yet received any negative sentiments.
Sitejabber features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 9.0
7.9
Customer Feedback
Average: 8.8
6.9
Digital Media Monitoring
Average: 8.1
7.0
Competitive Intelligence
Average: 8.4
Seller Details
Seller
Sitejabber
Year Founded
2007
HQ Location
San Mateo, CA
Twitter
@sitejabber
2,842 Twitter followers
LinkedIn® Page
www.linkedin.com
37 employees on LinkedIn®
Read Sitejabber Reviews
NiceJob
By Paystone
(368)4.8 out of 5
Optimized for quick response
2nd Easiest To Use in Online Reputation Management software
Save to My Lists
Entry Level Price:$75.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    NiceJob is the easiest way to become a top rated business. It's a reputation marketing platform designed to help your businesses grow by attracting more leads and closing more sales. We do this by aut

    Users
    • Owner
    • President
    Industries
    • Construction
    • Consumer Services
    Market Segment
    • 95% Small-Business
    • 4% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • NiceJob is a platform that streamlines the process of collecting customer reviews and improving online reputation.
    • Reviewers frequently mention the significant increase in positive reviews, the intuitive interface, and the prompt customer support as key benefits of using NiceJob.
    • Users reported issues with the lack of multi-location review display, glitches with HubSpot integration, and the inability to filter and prevent unhappy customers from leaving bad reviews.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • NiceJob Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    57
    Review Increase
    50
    Helpful
    45
    Review Management
    45
    Customer Support
    39
    Cons
    Missing Features
    12
    Review Management
    9
    Expensive
    7
    Integration Issues
    4
    Limited Features
    4
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • NiceJob features and usability ratings that predict user satisfaction
    9.6
    Has the product been a good partner in doing business?
    Average: 9.0
    9.3
    Customer Feedback
    Average: 8.8
    8.8
    Digital Media Monitoring
    Average: 8.1
    8.6
    Competitive Intelligence
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Paystone
    Company Website
    Year Founded
    2002
    HQ Location
    Montréal, CA
    LinkedIn® Page
    www.linkedin.com
    172 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

NiceJob is the easiest way to become a top rated business. It's a reputation marketing platform designed to help your businesses grow by attracting more leads and closing more sales. We do this by aut

Users
  • Owner
  • President
Industries
  • Construction
  • Consumer Services
Market Segment
  • 95% Small-Business
  • 4% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • NiceJob is a platform that streamlines the process of collecting customer reviews and improving online reputation.
  • Reviewers frequently mention the significant increase in positive reviews, the intuitive interface, and the prompt customer support as key benefits of using NiceJob.
  • Users reported issues with the lack of multi-location review display, glitches with HubSpot integration, and the inability to filter and prevent unhappy customers from leaving bad reviews.
NiceJob Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
57
Review Increase
50
Helpful
45
Review Management
45
Customer Support
39
Cons
Missing Features
12
Review Management
9
Expensive
7
Integration Issues
4
Limited Features
4
NiceJob features and usability ratings that predict user satisfaction
9.6
Has the product been a good partner in doing business?
Average: 9.0
9.3
Customer Feedback
Average: 8.8
8.8
Digital Media Monitoring
Average: 8.1
8.6
Competitive Intelligence
Average: 8.4
Seller Details
Seller
Paystone
Company Website
Year Founded
2002
HQ Location
Montréal, CA
LinkedIn® Page
www.linkedin.com
172 employees on LinkedIn®
Listen360
By EverCommerce
(44)4.5 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Listen360 is a powerful, NPS-based customer engagement and local marketing platform for businesses that understand customer feedback is key to creating loyalty, making smart decisions and growing thei

    Users
    No information available
    Industries
    • Hospital & Health Care
    • Health, Wellness and Fitness
    Market Segment
    • 48% Mid-Market
    • 39% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Listen360 Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Feedback
    2
    Helpful
    2
    Client Interaction
    1
    Customer Satisfaction
    1
    Easy Integrations
    1
    Cons
    Complex Usability
    1
    Difficult Setup
    1
    Poor Customer Support
    1
    Poor Interface Design
    1
    Poor Onboarding
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Listen360 features and usability ratings that predict user satisfaction
    9.6
    Has the product been a good partner in doing business?
    Average: 9.0
    9.3
    Customer Feedback
    Average: 8.8
    8.3
    Digital Media Monitoring
    Average: 8.1
    8.3
    Competitive Intelligence
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    EverCommerce
    Year Founded
    2016
    HQ Location
    Denver, US
    LinkedIn® Page
    www.linkedin.com
    1,752 employees on LinkedIn®
    Ownership
    NASDAQ: EVCM
Product Description
How are these determined?Information
This description is provided by the seller.

Listen360 is a powerful, NPS-based customer engagement and local marketing platform for businesses that understand customer feedback is key to creating loyalty, making smart decisions and growing thei

Users
No information available
Industries
  • Hospital & Health Care
  • Health, Wellness and Fitness
Market Segment
  • 48% Mid-Market
  • 39% Small-Business
Listen360 Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Feedback
2
Helpful
2
Client Interaction
1
Customer Satisfaction
1
Easy Integrations
1
Cons
Complex Usability
1
Difficult Setup
1
Poor Customer Support
1
Poor Interface Design
1
Poor Onboarding
1
Listen360 features and usability ratings that predict user satisfaction
9.6
Has the product been a good partner in doing business?
Average: 9.0
9.3
Customer Feedback
Average: 8.8
8.3
Digital Media Monitoring
Average: 8.1
8.3
Competitive Intelligence
Average: 8.4
Seller Details
Seller
EverCommerce
Year Founded
2016
HQ Location
Denver, US
LinkedIn® Page
www.linkedin.com
1,752 employees on LinkedIn®
Ownership
NASDAQ: EVCM
Read Listen360 Reviews
Social Places
By Social Places
(94)4.7 out of 5
Save to My Lists
Entry Level Price:Starting at $1,800.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Marketing Technology Agency specializing in listings, reputation, social, ads and bookings for multi-location brands. Social Places are affordable for franchises and provide a hands-on service to i

    Users
    No information available
    Industries
    • Marketing and Advertising
    • Food & Beverages
    Market Segment
    • 46% Small-Business
    • 35% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Social Places Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Helpful
    9
    Customer Service
    6
    Ease of Use
    6
    Customer Support
    5
    Communication
    3
    Cons
    Listing Issues
    4
    Scheduling Issues
    3
    Social Media Integration
    3
    Social Media Limitations
    3
    Missing Features
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Social Places features and usability ratings that predict user satisfaction
    9.7
    Has the product been a good partner in doing business?
    Average: 9.0
    9.5
    Customer Feedback
    Average: 8.8
    9.2
    Digital Media Monitoring
    Average: 8.1
    9.1
    Competitive Intelligence
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Social Places
    Year Founded
    2013
    HQ Location
    Cape Town, Western Cape
    LinkedIn® Page
    www.linkedin.com
    59 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Marketing Technology Agency specializing in listings, reputation, social, ads and bookings for multi-location brands. Social Places are affordable for franchises and provide a hands-on service to i

Users
No information available
Industries
  • Marketing and Advertising
  • Food & Beverages
Market Segment
  • 46% Small-Business
  • 35% Mid-Market
Social Places Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Helpful
9
Customer Service
6
Ease of Use
6
Customer Support
5
Communication
3
Cons
Listing Issues
4
Scheduling Issues
3
Social Media Integration
3
Social Media Limitations
3
Missing Features
2
Social Places features and usability ratings that predict user satisfaction
9.7
Has the product been a good partner in doing business?
Average: 9.0
9.5
Customer Feedback
Average: 8.8
9.2
Digital Media Monitoring
Average: 8.1
9.1
Competitive Intelligence
Average: 8.4
Seller Details
Seller
Social Places
Year Founded
2013
HQ Location
Cape Town, Western Cape
LinkedIn® Page
www.linkedin.com
59 employees on LinkedIn®
Read Social Places Reviews
Grade.us
By Grade Us, Inc.
(143)4.6 out of 5
Save to My Lists
Entry Level Price:$60 per seat/location ...
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    What is Grade.us? Grade.us is a white-label review management and marketing platform for agencies, marketers and SEOs. The platform offers a suite of tools to: (1) convert customers into reviewers on

    Users
    • Owner
    • President
    Industries
    • Marketing and Advertising
    • Internet
    Market Segment
    • 85% Small-Business
    • 13% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Grade.us features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 9.0
    8.3
    Customer Feedback
    Average: 8.8
    7.5
    Digital Media Monitoring
    Average: 8.1
    6.1
    Competitive Intelligence
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Grade Us, Inc.
    Year Founded
    2013
    HQ Location
    Bellevue, Washington
    Twitter
    @GradeUs
    2,379 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    6 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

What is Grade.us? Grade.us is a white-label review management and marketing platform for agencies, marketers and SEOs. The platform offers a suite of tools to: (1) convert customers into reviewers on

Users
  • Owner
  • President
Industries
  • Marketing and Advertising
  • Internet
Market Segment
  • 85% Small-Business
  • 13% Mid-Market
Grade.us features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 9.0
8.3
Customer Feedback
Average: 8.8
7.5
Digital Media Monitoring
Average: 8.1
6.1
Competitive Intelligence
Average: 8.4
Seller Details
Seller
Grade Us, Inc.
Year Founded
2013
HQ Location
Bellevue, Washington
Twitter
@GradeUs
2,379 Twitter followers
LinkedIn® Page
www.linkedin.com
6 employees on LinkedIn®
Read Grade.us Reviews
AppFollow
By AppFollow
(194)4.6 out of 5
View top Consulting Services for AppFollow
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    AppFollow makes it easy to understand and elevate your app’s reputation. AppFollow is an integrated service for working with app stores. It includes tools for review management and automation, organi

    Users
    • CEO
    • Social Media Manager
    Industries
    • Information Technology and Services
    • Computer Games
    Market Segment
    • 64% Small-Business
    • 22% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • AppFollow Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    4
    Centralized Reviews
    3
    Helpful
    2
    Review Management
    2
    AI Integration
    1
    Cons
    Bug Issues
    1
    Error Handling
    1
    Expensive
    1
    Improvements Needed
    1
    Lack of Notifications
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • AppFollow features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 9.0
    8.9
    Customer Feedback
    Average: 8.8
    6.7
    Digital Media Monitoring
    Average: 8.1
    8.6
    Competitive Intelligence
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    AppFollow
    Year Founded
    2015
    HQ Location
    Helsinki
    Twitter
    @AppFollowIO
    2,962 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    67 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

AppFollow makes it easy to understand and elevate your app’s reputation. AppFollow is an integrated service for working with app stores. It includes tools for review management and automation, organi

Users
  • CEO
  • Social Media Manager
Industries
  • Information Technology and Services
  • Computer Games
Market Segment
  • 64% Small-Business
  • 22% Mid-Market
AppFollow Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
4
Centralized Reviews
3
Helpful
2
Review Management
2
AI Integration
1
Cons
Bug Issues
1
Error Handling
1
Expensive
1
Improvements Needed
1
Lack of Notifications
1
AppFollow features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 9.0
8.9
Customer Feedback
Average: 8.8
6.7
Digital Media Monitoring
Average: 8.1
8.6
Competitive Intelligence
Average: 8.4
Seller Details
Seller
AppFollow
Year Founded
2015
HQ Location
Helsinki
Twitter
@AppFollowIO
2,962 Twitter followers
LinkedIn® Page
www.linkedin.com
67 employees on LinkedIn®
Read AppFollow Reviews
Locobuzz
By Locobuzz Solutions Pvt Ltd
(90)4.2 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Locobuzz is an award winning social media analytics and engagement platform, which can be effectively deployed to listen and respond to online buzz created by the brand and assess effectiveness of a g

    Users
    No information available
    Industries
    • Marketing and Advertising
    • Financial Services
    Market Segment
    • 42% Small-Business
    • 37% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Locobuzz Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    34
    Helpful
    25
    Features
    22
    Centralized Management
    13
    Customer Support
    12
    Cons
    Slow Loading
    19
    Slow Performance
    19
    Poor Response System
    13
    Ticketing Issues
    13
    Performance Issues
    12
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Locobuzz features and usability ratings that predict user satisfaction
    8.3
    Has the product been a good partner in doing business?
    Average: 9.0
    10.0
    Customer Feedback
    Average: 8.8
    8.3
    Digital Media Monitoring
    Average: 8.1
    10.0
    Competitive Intelligence
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Locobuzz Solutions Pvt Ltd
    Year Founded
    2015
    HQ Location
    Mumbai, IN
    Twitter
    @Locobuzz_India
    68 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    296 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Locobuzz is an award winning social media analytics and engagement platform, which can be effectively deployed to listen and respond to online buzz created by the brand and assess effectiveness of a g

Users
No information available
Industries
  • Marketing and Advertising
  • Financial Services
Market Segment
  • 42% Small-Business
  • 37% Mid-Market
Locobuzz Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
34
Helpful
25
Features
22
Centralized Management
13
Customer Support
12
Cons
Slow Loading
19
Slow Performance
19
Poor Response System
13
Ticketing Issues
13
Performance Issues
12
Locobuzz features and usability ratings that predict user satisfaction
8.3
Has the product been a good partner in doing business?
Average: 9.0
10.0
Customer Feedback
Average: 8.8
8.3
Digital Media Monitoring
Average: 8.1
10.0
Competitive Intelligence
Average: 8.4
Seller Details
Seller
Locobuzz Solutions Pvt Ltd
Year Founded
2015
HQ Location
Mumbai, IN
Twitter
@Locobuzz_India
68 Twitter followers
LinkedIn® Page
www.linkedin.com
296 employees on LinkedIn®
Read Locobuzz Reviews
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