Best Online Appointment Scheduling Software

SB
Researched and written by Shaun Bishop

Online appointment scheduling software provides customers with a portal to book an appointment online and enables businesses to track and manage those appointments. This software enables businesses to schedule appointments, view calendars, print forms, integrate payment options, customize schedules, and enforce scheduling rules. Additional features may include automated emails (reminders, follow-ups, cancellations, rescheduling, etc.) and notifications, online payment for services, custom profiles, and calendar integrations. A feature that is becoming more popular within this software is the use of AI scheduling, where typical schedules are analyzed and times are suggested based on all parties' time zones, best work hours, and consistent availability.

This software can integrate with enterprise content management systems, email software, meeting management software, video conferencing software, and calendar software, among other useful office software. Online appointment scheduling tools are used by various appointment-based business segments, such as health and wellness professionals, salon and beauty professionals, professional service providers, and medical professionals. Having access to online appointment scheduling software allows for service and appointment-based businesses to boost revenue and clientele bases.

There are some categories similar to online appointment scheduling, but offer features for different use cases or business types. For instance, patient scheduling software caters specifically to healthcare and medical professionals. Business scheduling software is meant for internal business meetings as well as teams who work with outside vendors or customers. Sales, revenue operations, recruitment, and customer success teams use business scheduling software to schedule one-on-one meetings or groups to accomplish specific goals. The biggest difference between business scheduling and online appointment scheduling tools is that the latter enables scheduling and receiving payments. Business scheduling users do not need to collect payment as that is not beneficial to the meetings scheduled via this software.

To qualify for inclusion in the Online Appointment Scheduling category, a product must:

Have a scheduler that can be viewed, managed, and edited by administrators and multiple users
Gather contact information for appointment makers
Send appointment notifications to customers
Contain a form of payment integration for clients’ appointments
Allow for integration with other office products such as email, calendar, or video conferencing tools

Best Online Appointment Scheduling Software At A Glance

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G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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347 Listings in Online Appointment Scheduling Available
(2,294)4.7 out of 5
Optimized for quick response
3rd Easiest To Use in Online Appointment Scheduling software
View top Consulting Services for Calendly
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Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Calendly helps individuals, teams, and organizations automate the meeting lifecycle by removing the back and forth with scheduling. Calendly’s cloud-based platform offers a new layer of the modern dig

    Users
    • Owner
    • CEO
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 60% Small-Business
    • 28% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Calendly is a scheduling automation platform that allows users to manage their calendars, schedule meetings, and integrate with other tools such as Zoom.
    • Users frequently mention the ease of use, the ability to cut down on back-and-forth communication, and the seamless integration with other calendars and tools as major benefits of using Calendly.
    • Reviewers noted issues with the reliability of the tool and support, occasional synchronization errors with other calendars, and limitations in features such as the inability to schedule recurring meetings or sync with coworkers' schedules.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Calendly Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    265
    Scheduling
    260
    Scheduling Ease
    163
    Easy Scheduling
    124
    Calendar Integration
    117
    Cons
    Scheduling Issues
    73
    Calendar Issues
    54
    Missing Features
    52
    Integration Issues
    37
    Learning Curve
    36
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Calendly features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 9.0
    8.9
    Communication
    Average: 8.7
    7.4
    AI Text Generation
    Average: 7.2
    9.0
    Website Integration
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Calendly
    Company Website
    Year Founded
    2013
    HQ Location
    Atlanta, Georgia
    Twitter
    @Calendly
    21,471 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    656 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Calendly helps individuals, teams, and organizations automate the meeting lifecycle by removing the back and forth with scheduling. Calendly’s cloud-based platform offers a new layer of the modern dig

Users
  • Owner
  • CEO
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 60% Small-Business
  • 28% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Calendly is a scheduling automation platform that allows users to manage their calendars, schedule meetings, and integrate with other tools such as Zoom.
  • Users frequently mention the ease of use, the ability to cut down on back-and-forth communication, and the seamless integration with other calendars and tools as major benefits of using Calendly.
  • Reviewers noted issues with the reliability of the tool and support, occasional synchronization errors with other calendars, and limitations in features such as the inability to schedule recurring meetings or sync with coworkers' schedules.
Calendly Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
265
Scheduling
260
Scheduling Ease
163
Easy Scheduling
124
Calendar Integration
117
Cons
Scheduling Issues
73
Calendar Issues
54
Missing Features
52
Integration Issues
37
Learning Curve
36
Calendly features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 9.0
8.9
Communication
Average: 8.7
7.4
AI Text Generation
Average: 7.2
9.0
Website Integration
Average: 8.5
Seller Details
Seller
Calendly
Company Website
Year Founded
2013
HQ Location
Atlanta, Georgia
Twitter
@Calendly
21,471 Twitter followers
LinkedIn® Page
www.linkedin.com
656 employees on LinkedIn®
(5,226)4.6 out of 5
Optimized for quick response
5th Easiest To Use in Online Appointment Scheduling software
View top Consulting Services for Microsoft 365
Save to My Lists
Entry Level Price:$6.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Launch and grow your business with Microsoft 365. Do more, faster, with intelligent tools to create, send, share, and store professional, branded documents with your customers and team - securely in t

    Users
    • Owner
    • Student
    Industries
    • Information Technology and Services
    • Education Management
    Market Segment
    • 36% Mid-Market
    • 35% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Microsoft 365 is a comprehensive, cloud-based suite of productivity tools including applications like Word, Excel, PowerPoint, Teams, and Outlook, designed to enhance collaboration, security, and efficiency.
    • Reviewers frequently mention the seamless integration between applications, the convenience of accessing files from anywhere, and the efficiency of collaboration capabilities in team projects.
    • Reviewers experienced issues with the subscription-based pricing feeling expensive over time, occasional disruptions due to updates, and intermittent network troubles impeding real-time communication.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Microsoft 365 Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    248
    Features
    194
    Integrations
    138
    Helpful
    108
    Easy Integrations
    104
    Cons
    Expensive
    88
    Missing Features
    67
    Cost
    56
    Technical Issues
    53
    Learning Curve
    50
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Microsoft 365 features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 9.0
    8.5
    Communication
    Average: 8.7
    8.1
    AI Text Generation
    Average: 7.2
    8.9
    Website Integration
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Microsoft
    Company Website
    Year Founded
    1975
    HQ Location
    Redmond, Washington
    Twitter
    @microsoft
    14,060,258 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    238,990 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Launch and grow your business with Microsoft 365. Do more, faster, with intelligent tools to create, send, share, and store professional, branded documents with your customers and team - securely in t

Users
  • Owner
  • Student
Industries
  • Information Technology and Services
  • Education Management
Market Segment
  • 36% Mid-Market
  • 35% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Microsoft 365 is a comprehensive, cloud-based suite of productivity tools including applications like Word, Excel, PowerPoint, Teams, and Outlook, designed to enhance collaboration, security, and efficiency.
  • Reviewers frequently mention the seamless integration between applications, the convenience of accessing files from anywhere, and the efficiency of collaboration capabilities in team projects.
  • Reviewers experienced issues with the subscription-based pricing feeling expensive over time, occasional disruptions due to updates, and intermittent network troubles impeding real-time communication.
Microsoft 365 Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
248
Features
194
Integrations
138
Helpful
108
Easy Integrations
104
Cons
Expensive
88
Missing Features
67
Cost
56
Technical Issues
53
Learning Curve
50
Microsoft 365 features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 9.0
8.5
Communication
Average: 8.7
8.1
AI Text Generation
Average: 7.2
8.9
Website Integration
Average: 8.5
Seller Details
Seller
Microsoft
Company Website
Year Founded
1975
HQ Location
Redmond, Washington
Twitter
@microsoft
14,060,258 Twitter followers
LinkedIn® Page
www.linkedin.com
238,990 employees on LinkedIn®

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(415)4.6 out of 5
Optimized for quick response
6th Easiest To Use in Online Appointment Scheduling software
Save to My Lists
Entry Level Price:$228.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Thryv is a do-it-all business management software that helps you streamline your business so you can get back to the things you love. Small business owners communicate better, solve more business chal

    Users
    • Owner
    • President
    Industries
    • Construction
    • Consumer Services
    Market Segment
    • 97% Small-Business
    • 3% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Thryv is a software that helps in promoting websites, managing calendars, and communicating with clients.
    • Users frequently mention the ease of use, the helpful customer service, and the convenience of integrating Thryv into their daily workflow.
    • Reviewers mentioned issues with invoicing, slow customer service response, and problems with the software switching client addresses.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Thryv Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    98
    Customer Support
    80
    Helpful
    65
    Customer Service
    58
    Centralized Management
    38
    Cons
    Missing Features
    19
    Learning Curve
    12
    Poor Customer Support
    12
    Expensive
    10
    Limited Features
    9
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Thryv features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 9.0
    8.6
    Communication
    Average: 8.7
    7.5
    AI Text Generation
    Average: 7.2
    9.1
    Website Integration
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Thryv
    Company Website
    Year Founded
    2012
    HQ Location
    Atlanta, GA
    Twitter
    @thryv
    8,723 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    5,096 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Thryv is a do-it-all business management software that helps you streamline your business so you can get back to the things you love. Small business owners communicate better, solve more business chal

Users
  • Owner
  • President
Industries
  • Construction
  • Consumer Services
Market Segment
  • 97% Small-Business
  • 3% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Thryv is a software that helps in promoting websites, managing calendars, and communicating with clients.
  • Users frequently mention the ease of use, the helpful customer service, and the convenience of integrating Thryv into their daily workflow.
  • Reviewers mentioned issues with invoicing, slow customer service response, and problems with the software switching client addresses.
Thryv Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
98
Customer Support
80
Helpful
65
Customer Service
58
Centralized Management
38
Cons
Missing Features
19
Learning Curve
12
Poor Customer Support
12
Expensive
10
Limited Features
9
Thryv features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 9.0
8.6
Communication
Average: 8.7
7.5
AI Text Generation
Average: 7.2
9.1
Website Integration
Average: 8.5
Seller Details
Seller
Thryv
Company Website
Year Founded
2012
HQ Location
Atlanta, GA
Twitter
@thryv
8,723 Twitter followers
LinkedIn® Page
www.linkedin.com
5,096 employees on LinkedIn®
(1,174)4.9 out of 5
2nd Easiest To Use in Online Appointment Scheduling software
View top Consulting Services for Qualified
Save to My Lists
Entry Level Price:Starting at $3,500.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Qualified is the Agentic Marketing platform for B2B companies around the world. Headquartered in San Francisco, Qualified is built to modernize and maximize inbound pipeline generation with Piper the

    Users
    • Sales Development Representative
    • Marketing Operations Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 70% Mid-Market
    • 20% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Qualified is a platform offering scalability, integrations, AI functionalities, and features for complex migration and request facilitation, with a focus on enhancing website chat conversions and meeting booking flows.
    • Users like the seamless Salesforce integration, customizable website experiences, and the ability to understand buying intent and prioritize accounts, along with the ease of implementation and integration with other platforms.
    • Reviewers experienced limitations in the reporting functionality, lack of intuitive areas in the dashboard, and issues with some features missing or not being enterprise-ready, along with occasional routing issues due to complex rules.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Qualified Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    264
    Helpful
    227
    Ease of Use
    198
    Customer Service
    182
    Features
    173
    Cons
    Learning Curve
    69
    Missing Features
    55
    Steep Learning Curve
    41
    Limited Features
    29
    Complexity
    25
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Qualified features and usability ratings that predict user satisfaction
    9.9
    Has the product been a good partner in doing business?
    Average: 9.0
    9.1
    Communication
    Average: 8.7
    8.8
    AI Text Generation
    Average: 7.2
    9.6
    Website Integration
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2018
    HQ Location
    San Francisco, CA
    Twitter
    @tryqualified
    635 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    220 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Qualified is the Agentic Marketing platform for B2B companies around the world. Headquartered in San Francisco, Qualified is built to modernize and maximize inbound pipeline generation with Piper the

Users
  • Sales Development Representative
  • Marketing Operations Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 70% Mid-Market
  • 20% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Qualified is a platform offering scalability, integrations, AI functionalities, and features for complex migration and request facilitation, with a focus on enhancing website chat conversions and meeting booking flows.
  • Users like the seamless Salesforce integration, customizable website experiences, and the ability to understand buying intent and prioritize accounts, along with the ease of implementation and integration with other platforms.
  • Reviewers experienced limitations in the reporting functionality, lack of intuitive areas in the dashboard, and issues with some features missing or not being enterprise-ready, along with occasional routing issues due to complex rules.
Qualified Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
264
Helpful
227
Ease of Use
198
Customer Service
182
Features
173
Cons
Learning Curve
69
Missing Features
55
Steep Learning Curve
41
Limited Features
29
Complexity
25
Qualified features and usability ratings that predict user satisfaction
9.9
Has the product been a good partner in doing business?
Average: 9.0
9.1
Communication
Average: 8.7
8.8
AI Text Generation
Average: 7.2
9.6
Website Integration
Average: 8.5
Seller Details
Company Website
Year Founded
2018
HQ Location
San Francisco, CA
Twitter
@tryqualified
635 Twitter followers
LinkedIn® Page
www.linkedin.com
220 employees on LinkedIn®
(190)4.3 out of 5
Optimized for quick response
11th Easiest To Use in Online Appointment Scheduling software
Save to My Lists
Entry Level Price:Starting at $59.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Housecall Pro is a comprehensive business solution for home service professionals. Trusted by over 45,000 businesses, it offers a range of innovative tools and features via an easy-to-use platform.

    Users
    • Owner
    Industries
    • Construction
    • Consumer Services
    Market Segment
    • 92% Small-Business
    • 4% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Housecall Pro is a software solution that streamlines various aspects of business management such as scheduling, payroll, creating estimates, communication with customers, and job tracking.
    • Users frequently mention the ease of use, the ability to manage day-to-day operations, the integration with Quickbooks, and the constant updates and improvements as key benefits of Housecall Pro.
    • Reviewers experienced issues with the software's inventory tracking, reporting inconsistencies, limitations in customization, occasional glitches, and difficulties with photo uploading.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Housecall Pro Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    38
    Integrations
    19
    Client Communication
    16
    Scheduling
    16
    Scheduling Management
    15
    Cons
    Missing Features
    22
    Improvement Needed
    13
    Expensive
    10
    Limited Customization
    9
    Limited Features
    9
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Housecall Pro features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 9.0
    8.3
    Communication
    Average: 8.7
    8.3
    AI Text Generation
    Average: 7.2
    8.1
    Website Integration
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2013
    HQ Location
    San Diego, CA
    LinkedIn® Page
    www.linkedin.com
    1,090 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Housecall Pro is a comprehensive business solution for home service professionals. Trusted by over 45,000 businesses, it offers a range of innovative tools and features via an easy-to-use platform.

Users
  • Owner
Industries
  • Construction
  • Consumer Services
Market Segment
  • 92% Small-Business
  • 4% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Housecall Pro is a software solution that streamlines various aspects of business management such as scheduling, payroll, creating estimates, communication with customers, and job tracking.
  • Users frequently mention the ease of use, the ability to manage day-to-day operations, the integration with Quickbooks, and the constant updates and improvements as key benefits of Housecall Pro.
  • Reviewers experienced issues with the software's inventory tracking, reporting inconsistencies, limitations in customization, occasional glitches, and difficulties with photo uploading.
Housecall Pro Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
38
Integrations
19
Client Communication
16
Scheduling
16
Scheduling Management
15
Cons
Missing Features
22
Improvement Needed
13
Expensive
10
Limited Customization
9
Limited Features
9
Housecall Pro features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 9.0
8.3
Communication
Average: 8.7
8.3
AI Text Generation
Average: 7.2
8.1
Website Integration
Average: 8.5
Seller Details
Company Website
Year Founded
2013
HQ Location
San Diego, CA
LinkedIn® Page
www.linkedin.com
1,090 employees on LinkedIn®
(404)4.7 out of 5
View top Consulting Services for Acuity Scheduling
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Entry Level Price:$16.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Acuity Scheduling is flexible scheduling software designed to support anyone in the business of time. Whether you offer appointments, classes, consultations, or excursions, Acuity can help you create

    Users
    • Owner
    • CEO
    Industries
    • Health, Wellness and Fitness
    • Marketing and Advertising
    Market Segment
    • 91% Small-Business
    • 7% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Acuity Scheduling Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    23
    Scheduling
    15
    Booking Management
    12
    Easy Scheduling
    10
    Appointment Management
    8
    Cons
    Calendar Issues
    5
    Invitation Limitations
    4
    Scheduling Issues
    4
    Appointment Management
    3
    Expensive
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Acuity Scheduling features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 9.0
    8.9
    Communication
    Average: 8.7
    8.7
    AI Text Generation
    Average: 7.2
    9.7
    Website Integration
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2003
    HQ Location
    New York
    Twitter
    @squarespace
    140,735 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,810 employees on LinkedIn®
    Ownership
    NYSE: SQSP
Product Description
How are these determined?Information
This description is provided by the seller.

Acuity Scheduling is flexible scheduling software designed to support anyone in the business of time. Whether you offer appointments, classes, consultations, or excursions, Acuity can help you create

Users
  • Owner
  • CEO
Industries
  • Health, Wellness and Fitness
  • Marketing and Advertising
Market Segment
  • 91% Small-Business
  • 7% Mid-Market
Acuity Scheduling Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
23
Scheduling
15
Booking Management
12
Easy Scheduling
10
Appointment Management
8
Cons
Calendar Issues
5
Invitation Limitations
4
Scheduling Issues
4
Appointment Management
3
Expensive
3
Acuity Scheduling features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 9.0
8.9
Communication
Average: 8.7
8.7
AI Text Generation
Average: 7.2
9.7
Website Integration
Average: 8.5
Seller Details
Year Founded
2003
HQ Location
New York
Twitter
@squarespace
140,735 Twitter followers
LinkedIn® Page
www.linkedin.com
1,810 employees on LinkedIn®
Ownership
NYSE: SQSP
(254)4.9 out of 5
Optimized for quick response
1st Easiest To Use in Online Appointment Scheduling software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Waitwhile is a user-friendly queue management and appointment scheduling solution designed to help businesses optimize their operations and enhance customer experiences. By offering virtual waitlists

    Users
    No information available
    Industries
    • Retail
    • Consumer Services
    Market Segment
    • 48% Small-Business
    • 33% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Waitwhile is a queue management tool that allows businesses to manage customer waitlists and appointments, send reminders, and provide real-time updates.
    • Reviewers appreciate Waitwhile's user-friendly interface, its ability to streamline customer flow, and the convenience it offers to customers through features like remote check-in and real-time updates.
    • Users mentioned some challenges with understanding and setting up customization options and automation rules, occasional difficulties in finding specific customer information, and a desire for more immediate customer support options.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Waitwhile Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    71
    User-Friendly
    33
    Appointment Management
    18
    Messaging Features
    14
    Positive Experiences
    13
    Cons
    Technical Issues
    9
    Messaging Issues
    8
    Missing Features
    8
    Booking Issues
    6
    Limited Customization
    6
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Waitwhile features and usability ratings that predict user satisfaction
    9.7
    Has the product been a good partner in doing business?
    Average: 9.0
    9.4
    Communication
    Average: 8.7
    9.1
    AI Text Generation
    Average: 7.2
    9.2
    Website Integration
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2017
    HQ Location
    San Francisco, California
    Twitter
    @waitwhile
    183 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    35 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Waitwhile is a user-friendly queue management and appointment scheduling solution designed to help businesses optimize their operations and enhance customer experiences. By offering virtual waitlists

Users
No information available
Industries
  • Retail
  • Consumer Services
Market Segment
  • 48% Small-Business
  • 33% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Waitwhile is a queue management tool that allows businesses to manage customer waitlists and appointments, send reminders, and provide real-time updates.
  • Reviewers appreciate Waitwhile's user-friendly interface, its ability to streamline customer flow, and the convenience it offers to customers through features like remote check-in and real-time updates.
  • Users mentioned some challenges with understanding and setting up customization options and automation rules, occasional difficulties in finding specific customer information, and a desire for more immediate customer support options.
Waitwhile Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
71
User-Friendly
33
Appointment Management
18
Messaging Features
14
Positive Experiences
13
Cons
Technical Issues
9
Messaging Issues
8
Missing Features
8
Booking Issues
6
Limited Customization
6
Waitwhile features and usability ratings that predict user satisfaction
9.7
Has the product been a good partner in doing business?
Average: 9.0
9.4
Communication
Average: 8.7
9.1
AI Text Generation
Average: 7.2
9.2
Website Integration
Average: 8.5
Seller Details
Company Website
Year Founded
2017
HQ Location
San Francisco, California
Twitter
@waitwhile
183 Twitter followers
LinkedIn® Page
www.linkedin.com
35 employees on LinkedIn®
(417)4.6 out of 5
8th Easiest To Use in Online Appointment Scheduling software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Boomerang for Gmail is a powerful browser extension that delivers one click calendar scheduling plus powerful email management tools. Why should you use Boomerang? - #1 free meeting scheduling and

    Users
    • Owner
    Industries
    • Marketing and Advertising
    • Computer Software
    Market Segment
    • 61% Small-Business
    • 29% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Boomerang is a browser extension that enhances email functionality by allowing users to schedule emails, set reminders, and track email opens.
    • Users like the ability to schedule emails for optimal times, the reminder feature for follow-ups, the email open tracking for better communication management, and the seamless integration with Gmail.
    • Users reported issues with the calendar graphics being crowded, the lack of identification for who opened an email, problems with the default subject line disappearing, and occasional syncing issues with Gmail or scheduled emails failing to send on time.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Boomerang for Gmail Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    87
    Time-saving
    52
    Scheduling Efficiency
    50
    Easy Scheduling
    46
    Email Management
    39
    Cons
    Scheduling Issues
    21
    Missing Features
    20
    Calendar Issues
    19
    Calendar Integration
    10
    Email Functionality
    10
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Boomerang for Gmail features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 9.0
    9.7
    Communication
    Average: 8.7
    6.3
    AI Text Generation
    Average: 7.2
    7.5
    Website Integration
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Baydin
    Year Founded
    2010
    HQ Location
    Mountain View, California, United States
    Twitter
    @boomerang
    5,623 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    21 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Boomerang for Gmail is a powerful browser extension that delivers one click calendar scheduling plus powerful email management tools. Why should you use Boomerang? - #1 free meeting scheduling and

Users
  • Owner
Industries
  • Marketing and Advertising
  • Computer Software
Market Segment
  • 61% Small-Business
  • 29% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Boomerang is a browser extension that enhances email functionality by allowing users to schedule emails, set reminders, and track email opens.
  • Users like the ability to schedule emails for optimal times, the reminder feature for follow-ups, the email open tracking for better communication management, and the seamless integration with Gmail.
  • Users reported issues with the calendar graphics being crowded, the lack of identification for who opened an email, problems with the default subject line disappearing, and occasional syncing issues with Gmail or scheduled emails failing to send on time.
Boomerang for Gmail Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
87
Time-saving
52
Scheduling Efficiency
50
Easy Scheduling
46
Email Management
39
Cons
Scheduling Issues
21
Missing Features
20
Calendar Issues
19
Calendar Integration
10
Email Functionality
10
Boomerang for Gmail features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 9.0
9.7
Communication
Average: 8.7
6.3
AI Text Generation
Average: 7.2
7.5
Website Integration
Average: 8.5
Seller Details
Seller
Baydin
Year Founded
2010
HQ Location
Mountain View, California, United States
Twitter
@boomerang
5,623 Twitter followers
LinkedIn® Page
www.linkedin.com
21 employees on LinkedIn®
(74)4.6 out of 5
10th Easiest To Use in Online Appointment Scheduling software
Save to My Lists
Entry Level Price:$29.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    vcita is a complete business management solution designed to help busy business owners stay organized and deliver exceptional client experiences. Automate time-consuming admin tasks like payment coll

    Users
    No information available
    Industries
    • Accounting
    • Alternative Medicine
    Market Segment
    • 89% Small-Business
    • 9% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • vcita Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    9
    Automation Efficiency
    6
    Automation
    5
    Automation Features
    5
    Automations
    5
    Cons
    Expensive
    2
    Inefficient
    2
    Integration Issues
    2
    Manual Deletion
    2
    Missing Features
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • vcita features and usability ratings that predict user satisfaction
    9.6
    Has the product been a good partner in doing business?
    Average: 9.0
    9.3
    Communication
    Average: 8.7
    8.1
    AI Text Generation
    Average: 7.2
    9.5
    Website Integration
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    vcita
    Year Founded
    2010
    HQ Location
    Bellevue, WA
    Twitter
    @vCita
    1,784 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    186 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

vcita is a complete business management solution designed to help busy business owners stay organized and deliver exceptional client experiences. Automate time-consuming admin tasks like payment coll

Users
No information available
Industries
  • Accounting
  • Alternative Medicine
Market Segment
  • 89% Small-Business
  • 9% Mid-Market
vcita Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
9
Automation Efficiency
6
Automation
5
Automation Features
5
Automations
5
Cons
Expensive
2
Inefficient
2
Integration Issues
2
Manual Deletion
2
Missing Features
2
vcita features and usability ratings that predict user satisfaction
9.6
Has the product been a good partner in doing business?
Average: 9.0
9.3
Communication
Average: 8.7
8.1
AI Text Generation
Average: 7.2
9.5
Website Integration
Average: 8.5
Seller Details
Seller
vcita
Year Founded
2010
HQ Location
Bellevue, WA
Twitter
@vCita
1,784 Twitter followers
LinkedIn® Page
www.linkedin.com
186 employees on LinkedIn®
Entry Level Price:$6/month 1 User
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    The world’s leader in online scheduling, Doodle is the most powerful way to schedule meetings with clients, colleagues, and teams. Find the best time for one-to-ones, team meetings, and more with our

    Users
    • Student
    • Graduate Research Assistant
    Industries
    • Education Management
    • Higher Education
    Market Segment
    • 42% Small-Business
    • 30% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Doodle Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    2
    Efficiency
    2
    Scheduling Efficiency
    2
    Time Efficiency
    2
    Time-saving
    2
    Cons
    Calendar Integration
    2
    Calendar Issues
    2
    Linking Issues
    2
    Availability Issues
    1
    Contact Management
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Doodle features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 9.0
    9.2
    Communication
    Average: 8.7
    0.0
    No information available
    9.2
    Website Integration
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Doodle
    Year Founded
    2007
    HQ Location
    Zurich, Switzerland
    Twitter
    @doodletweet
    10,737 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    109 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

The world’s leader in online scheduling, Doodle is the most powerful way to schedule meetings with clients, colleagues, and teams. Find the best time for one-to-ones, team meetings, and more with our

Users
  • Student
  • Graduate Research Assistant
Industries
  • Education Management
  • Higher Education
Market Segment
  • 42% Small-Business
  • 30% Enterprise
Doodle Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
2
Efficiency
2
Scheduling Efficiency
2
Time Efficiency
2
Time-saving
2
Cons
Calendar Integration
2
Calendar Issues
2
Linking Issues
2
Availability Issues
1
Contact Management
1
Doodle features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 9.0
9.2
Communication
Average: 8.7
0.0
No information available
9.2
Website Integration
Average: 8.5
Seller Details
Seller
Doodle
Year Founded
2007
HQ Location
Zurich, Switzerland
Twitter
@doodletweet
10,737 Twitter followers
LinkedIn® Page
www.linkedin.com
109 employees on LinkedIn®
(479)4.7 out of 5
4th Easiest To Use in Online Appointment Scheduling software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    GReminders is the ONLY AI-powered end-to-end meeting management platform BUILT for Financial and Professional Services. Online scheduling built exclusively for Google, Microsoft Outlook / Office 36

    Users
    • Owner
    • Business Owner
    Industries
    • Financial Services
    • Mental Health Care
    Market Segment
    • 89% Small-Business
    • 9% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • GReminders is a tool that automates scheduling, rescheduling, and appointment reminders, integrates with various calendars and CRMs, and provides automated meeting notes.
    • Reviewers appreciate the ease of use, the reduction in missed appointments, the seamless integration with various systems, and the time-saving benefits of automated reminders and meeting notes.
    • Users reported issues with the initial setup and learning curve, limitations in customization and viewing options, occasional technical glitches, and a desire for more flexible pricing and add-on options.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • GReminders Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Reminders Feature
    166
    Ease of Use
    158
    Scheduling
    119
    Reminders
    104
    Automated Reminders
    79
    Cons
    Reminder Limitations
    41
    Calendar Issues
    40
    Learning Curve
    39
    Reminders Issue
    29
    Expensive
    23
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • GReminders features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 9.0
    8.8
    Communication
    Average: 8.7
    7.9
    AI Text Generation
    Average: 7.2
    8.7
    Website Integration
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    HQ Location
    Los Angeles, CA
    Twitter
    @GReminders
    1 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    11 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

GReminders is the ONLY AI-powered end-to-end meeting management platform BUILT for Financial and Professional Services. Online scheduling built exclusively for Google, Microsoft Outlook / Office 36

Users
  • Owner
  • Business Owner
Industries
  • Financial Services
  • Mental Health Care
Market Segment
  • 89% Small-Business
  • 9% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • GReminders is a tool that automates scheduling, rescheduling, and appointment reminders, integrates with various calendars and CRMs, and provides automated meeting notes.
  • Reviewers appreciate the ease of use, the reduction in missed appointments, the seamless integration with various systems, and the time-saving benefits of automated reminders and meeting notes.
  • Users reported issues with the initial setup and learning curve, limitations in customization and viewing options, occasional technical glitches, and a desire for more flexible pricing and add-on options.
GReminders Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Reminders Feature
166
Ease of Use
158
Scheduling
119
Reminders
104
Automated Reminders
79
Cons
Reminder Limitations
41
Calendar Issues
40
Learning Curve
39
Reminders Issue
29
Expensive
23
GReminders features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 9.0
8.8
Communication
Average: 8.7
7.9
AI Text Generation
Average: 7.2
8.7
Website Integration
Average: 8.5
Seller Details
HQ Location
Los Angeles, CA
Twitter
@GReminders
1 Twitter followers
LinkedIn® Page
www.linkedin.com
11 employees on LinkedIn®
(1,922)4.7 out of 5
Optimized for quick response
7th Easiest To Use in Online Appointment Scheduling software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Give your clients a better booking experience Stand out from your competitors with a completely customized scheduling experience that simply works. Bookings are your business. YouCanBookMe lets y

    Users
    • Owner
    • Teacher
    Industries
    • Higher Education
    • Primary/Secondary Education
    Market Segment
    • 60% Small-Business
    • 31% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • YouCanBookMe Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    7
    Scheduling
    6
    Customization
    4
    Customer Support
    3
    Customizability
    3
    Cons
    Poor Customer Support
    4
    Scheduling Issues
    4
    Missing Features
    3
    Poor Support
    3
    App Glitches
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • YouCanBookMe features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 9.0
    9.0
    Communication
    Average: 8.7
    8.3
    AI Text Generation
    Average: 7.2
    9.2
    Website Integration
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2011
    HQ Location
    Bedford
    Twitter
    @YouCanBookMe
    2,176 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    35 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Give your clients a better booking experience Stand out from your competitors with a completely customized scheduling experience that simply works. Bookings are your business. YouCanBookMe lets y

Users
  • Owner
  • Teacher
Industries
  • Higher Education
  • Primary/Secondary Education
Market Segment
  • 60% Small-Business
  • 31% Mid-Market
YouCanBookMe Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
7
Scheduling
6
Customization
4
Customer Support
3
Customizability
3
Cons
Poor Customer Support
4
Scheduling Issues
4
Missing Features
3
Poor Support
3
App Glitches
2
YouCanBookMe features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 9.0
9.0
Communication
Average: 8.7
8.3
AI Text Generation
Average: 7.2
9.2
Website Integration
Average: 8.5
Seller Details
Company Website
Year Founded
2011
HQ Location
Bedford
Twitter
@YouCanBookMe
2,176 Twitter followers
LinkedIn® Page
www.linkedin.com
35 employees on LinkedIn®
(177)4.5 out of 5
13th Easiest To Use in Online Appointment Scheduling software
Save to My Lists
Entry Level Price:$19.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    HoneyBook is the centralized clientflow management platform that empowers independent businesses to deliver remarkable client experiences and operate with confidence. Core Features: - Invoices - Pr

    Users
    • Owner
    • Photographer
    Industries
    • Photography
    • Events Services
    Market Segment
    • 98% Small-Business
    • 2% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • HoneyBook Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    23
    Payment Management
    9
    Invoicing
    8
    Organization
    8
    Time-saving
    8
    Cons
    Missing Features
    6
    Learning Curve
    5
    Difficult Customization
    4
    Expensive
    3
    Feature Issues
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • HoneyBook features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 9.0
    9.0
    Communication
    Average: 8.7
    8.0
    AI Text Generation
    Average: 7.2
    9.1
    Website Integration
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    HoneyBook
    Company Website
    Year Founded
    2013
    HQ Location
    San Francisco, CA
    Twitter
    @honeybook
    4,498 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    319 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

HoneyBook is the centralized clientflow management platform that empowers independent businesses to deliver remarkable client experiences and operate with confidence. Core Features: - Invoices - Pr

Users
  • Owner
  • Photographer
Industries
  • Photography
  • Events Services
Market Segment
  • 98% Small-Business
  • 2% Mid-Market
HoneyBook Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
23
Payment Management
9
Invoicing
8
Organization
8
Time-saving
8
Cons
Missing Features
6
Learning Curve
5
Difficult Customization
4
Expensive
3
Feature Issues
3
HoneyBook features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 9.0
9.0
Communication
Average: 8.7
8.0
AI Text Generation
Average: 7.2
9.1
Website Integration
Average: 8.5
Seller Details
Seller
HoneyBook
Company Website
Year Founded
2013
HQ Location
San Francisco, CA
Twitter
@honeybook
4,498 Twitter followers
LinkedIn® Page
www.linkedin.com
319 employees on LinkedIn®
(176)4.6 out of 5
Optimized for quick response
9th Easiest To Use in Online Appointment Scheduling software
Save to My Lists
Entry Level Price:$69.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    WellnessLiving is the fastest-growing, all-in-one business management software for the fitness and wellness industry. Trusted by over 5,000 business owners and more than 15 million users worldwide, We

    Users
    • Owner
    Industries
    • Health, Wellness and Fitness
    • Sports
    Market Segment
    • 95% Small-Business
    • 2% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • WellnessLiving is a software system designed to manage customer information, accept payments, manage schedules, teachers, working hours, calendars, classes, private events, appointments and more.
    • Reviewers appreciate the user-friendly nature of the software, its robust functionality, the quality of customer service, and the continuous improvements and updates made to the system.
    • Reviewers mentioned that the setup can be overwhelming and requires a tech-savvy team member, some features can be confusing, and the reporting and integration capabilities are limited.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • WellnessLiving Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    43
    Ease of Use
    40
    Customer Service
    37
    User-Friendly
    16
    Features
    14
    Cons
    Missing Features
    14
    Poor Customer Support
    11
    Feature Issues
    9
    Expensive
    8
    Payment Issues
    8
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • WellnessLiving features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 9.0
    9.1
    Communication
    Average: 8.7
    9.3
    AI Text Generation
    Average: 7.2
    8.2
    Website Integration
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2012
    HQ Location
    Thornhill, Ontario
    Twitter
    @WL_software
    264 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    359 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

WellnessLiving is the fastest-growing, all-in-one business management software for the fitness and wellness industry. Trusted by over 5,000 business owners and more than 15 million users worldwide, We

Users
  • Owner
Industries
  • Health, Wellness and Fitness
  • Sports
Market Segment
  • 95% Small-Business
  • 2% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • WellnessLiving is a software system designed to manage customer information, accept payments, manage schedules, teachers, working hours, calendars, classes, private events, appointments and more.
  • Reviewers appreciate the user-friendly nature of the software, its robust functionality, the quality of customer service, and the continuous improvements and updates made to the system.
  • Reviewers mentioned that the setup can be overwhelming and requires a tech-savvy team member, some features can be confusing, and the reporting and integration capabilities are limited.
WellnessLiving Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
43
Ease of Use
40
Customer Service
37
User-Friendly
16
Features
14
Cons
Missing Features
14
Poor Customer Support
11
Feature Issues
9
Expensive
8
Payment Issues
8
WellnessLiving features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 9.0
9.1
Communication
Average: 8.7
9.3
AI Text Generation
Average: 7.2
8.2
Website Integration
Average: 8.5
Seller Details
Company Website
Year Founded
2012
HQ Location
Thornhill, Ontario
Twitter
@WL_software
264 Twitter followers
LinkedIn® Page
www.linkedin.com
359 employees on LinkedIn®
(2,310)4.5 out of 5
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Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Trusted by over 500,000 businesses worldwide, Brevo (formerly Sendinblue) is the affordable, all-in-one marketing and CRM stack that helps growing businesses scale faster. It's easy to use and suitabl

    Users
    • CEO
    • Founder
    Industries
    • Marketing and Advertising
    • Information Technology and Services
    Market Segment
    • 84% Small-Business
    • 12% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Brevo is a digital marketing platform that offers tools for email and SMS marketing, campaign creation, and contact management.
    • Reviewers frequently mention the user-friendly interface, seamless integration with other platforms, robust analytics, and the ability to send up to 300 free emails per day as key benefits of using Brevo.
    • Users experienced limitations in the free account, issues with customer support response time, difficulties with automation and template customization, and confusion in contact list management.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Brevo Marketing Platform Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    393
    Features
    236
    Email Marketing
    225
    Email Management
    184
    Simple
    168
    Cons
    Missing Features
    101
    Limited Features
    94
    Expensive
    69
    Email Issues
    68
    Learning Curve
    67
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Brevo Marketing Platform features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 9.0
    9.0
    Communication
    Average: 8.7
    7.6
    AI Text Generation
    Average: 7.2
    9.0
    Website Integration
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Brevo
    Company Website
    Year Founded
    2012
    HQ Location
    Paris
    Twitter
    @brevo_official
    15,889 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    719 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Trusted by over 500,000 businesses worldwide, Brevo (formerly Sendinblue) is the affordable, all-in-one marketing and CRM stack that helps growing businesses scale faster. It's easy to use and suitabl

Users
  • CEO
  • Founder
Industries
  • Marketing and Advertising
  • Information Technology and Services
Market Segment
  • 84% Small-Business
  • 12% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Brevo is a digital marketing platform that offers tools for email and SMS marketing, campaign creation, and contact management.
  • Reviewers frequently mention the user-friendly interface, seamless integration with other platforms, robust analytics, and the ability to send up to 300 free emails per day as key benefits of using Brevo.
  • Users experienced limitations in the free account, issues with customer support response time, difficulties with automation and template customization, and confusion in contact list management.
Brevo Marketing Platform Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
393
Features
236
Email Marketing
225
Email Management
184
Simple
168
Cons
Missing Features
101
Limited Features
94
Expensive
69
Email Issues
68
Learning Curve
67
Brevo Marketing Platform features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 9.0
9.0
Communication
Average: 8.7
7.6
AI Text Generation
Average: 7.2
9.0
Website Integration
Average: 8.5
Seller Details
Seller
Brevo
Company Website
Year Founded
2012
HQ Location
Paris
Twitter
@brevo_official
15,889 Twitter followers
LinkedIn® Page
www.linkedin.com
719 employees on LinkedIn®

Learn More About Online Appointment Scheduling Software

What is Online Appointment Scheduling Software?

Online appointment scheduling software solutions are designed to keep your events and meetings organized. These software solutions are especially valuable to businesses who offer appointment-based services to their customers. Businesses can manage their upcoming appointments and take reservations for future meetings. These solutions tend to offer a customer portal so they can book the appointment themselves right on the platform. Online appointment scheduling software tends to integrate with solutions such as content management systems and website builders so that businesses can integrate these solutions right in their business’ website.

This software eliminates the need for customers to call businesses and for those businesses to keep paper calendars and planners. Online appointment scheduling software automates the business appointment scheduling process on both sides of the equation. These solutions also let users print schedules and forms, customize schedules, and enforce various scheduling rules.

This software can also facilitate cancellations, help users reschedule their appointments, and assist with online payment options. This software is able to send reminders to all parties involved in an upcoming appointment and capture customer information so businesses can run effective and targeted marketing campaigns.

Online appointment scheduling software is leveraged by businesses to help book a number of different kinds of appointments, including but not limited to classes, workshops, tours, and more. Businesses in many different fields can use these solutions to their advantage as well. For example, fitness organizations can use this software to book workout classes and personal training sessions. Those in the food service industry can use online appointment scheduling software for restaurant reservations and catering appointments.

Key Benefits of Online Appointment Scheduling Software

  • Reduce no-shows to your appointments
  • Improve the overall productivity of your staff
  • Attract new clients and retain existing clients

Why Use Online Appointment Scheduling Software?

Bringing an online appointment scheduling solution into your business’ software stack boasts many benefits. The following are just a few reasons why a business should use these software solutions.

Reduce no-shows for your professional appointments — With traditional paper calendars and planners, it could be easy to forget about an upcoming appointment, whether you are the customer or business in question. These solutions can keep track of your appointments and send calls, emails or texts to notify your customers of your upcoming meeting. This will reduce your no-shows and ensure your staff’s time is well spent.

Attract new customers and retain current customers — If your business has an online appointment scheduling software solution on its website, it will be far easier for customers to schedule time with you, as opposed to going through email or the phone. These solutions allow customers to schedule at their own convenience, as they won’t be tied to business hours. This easy appointment scheduling option will prove to be a valuable asset to convince current customers to stay loyal to your businesses.

Improve staff’s productivity — It can be tricky for representatives from your business to manage various customer appointments during peak business hours. With online appointment scheduling software solutions, employees from your business can keep track of all upcoming appointments. If either party needs to reschedule, this software can easily allow for that option so that potential and current customers are not lost.

Drive business revenue — Without these software solutions, scheduling appointments could be time-consuming. But as online appointment scheduling software allows users to automate the appointment scheduling process, your business can focus on tasks that will drive revenue for the organization.

Who Uses Online Appointment Scheduling Software?

Online appointment scheduling software is used by businesses in customer-facing roles. Users in these industries regularly meet with their customers to maintain professional relationships and gain new business. These organizations regularly juggle multiple meetings at once, so online appointment scheduling software keeps them organized and on top of all their meetings.

Health and beauty organizations — Online appointment scheduling software is heavily utilized in this field. This includes hair salons, medical offices, spas, and more. Clients can directly schedule appointments with the person they’d like to see through this software. If clients do not have a particular person in mind, they can submit their availability and be matched to a health or beauty professional at the time that works for them.

Fitness and recreation centers — Clients sign up for various classes and personal training sessions at fitness and recreation centers. Online appointment scheduling software solutions integrate right into a fitness and recreation center’s website and let customers sign up for classes at their convenience. Some solutions should be able to inform clients if the class they want to sign up for is full.

Field service careers — People in field service careers tend to make house calls to perform particular services for their customers. This includes but is not limited to cleaning services, pest control, and more. Customers can use online appointment scheduling software to sign up for the time that they would like these business representatives to stop at their house to perform that service for them.

Kinds of Online Appointment Scheduling Software

All online appointment scheduling software solutions have the same end game, which is to help users book and manage appointments with clients. For that reason, there is not much variation in the different types of online appointment scheduling software. Some solutions vary in their focus though, whether it is on a certain feature or business size.

Online Appointment Scheduling Software Features

The following features are commonly found within online appointment scheduling software solutions:

Online booking — This particular feature can let your customers book, reschedule, or even follow up with appointments. Some online appointment scheduling software solutions will even automatically sync your appointments across multiple devices, such as desktops, tablets, and mobile devices.

Automated scheduling — This feature can confirm or deny an appointment when a party makes a booking request based on the business representative’s availability. This functionality also gives businesses the ability to manage a waitlist so that a customer may be added if an existing appointment is cancelled or rescheduled.

Online payments — Online appointment scheduling software typically integrates with payment gateway software. This enables businesses to collect payments as appointments are scheduled through the platform.

Calendar management — This allows users to share their calendars with customers so those customers can take a look at different availabilities. That way, they can request an appointment at a time that works for both parties.

Employee scheduling — Online appointment scheduling software solutions also help employees schedule appointments with one another. This software lets users view multiple calendars at once so that employees can see how their schedules line up.

Additional Online Appointment Scheduling Features

Automatic reminders — These solutions send automatic reminders to all parties involved in an upcoming appointment. These reminders can be sent through email notifications or SMS text messaging.

Promotions management — This feature is particularly useful for those businesses that charge clients for booking appointments. If these businesses offer discounts for a certain timespan, that promotion will show up on employees’ calendars for the given days.

Potential Issues with Online Appointment Scheduling Software

Despite the many benefits it offers to businesses, online appointment scheduling software has its own set of disadvantages, just like any piece of technology. The following are a few problems that users of online appointment scheduling software may run into.

The right tool will potentially be expensive — Before you settle on the right online appointment scheduling solution for your business, you will need to take a lot of features into consideration. Does it integrate easily with your business’s website? Does it integrate with your calendar software? Do you need to have the ability for customers to be able to submit payments directly through the platform? There’s a great chance that all these features in one tool could come at a hefty price.

Technology can lead to miscommunication — Arranging meetings in person or over the phone can be incredibly time-consuming. But direct contact typically ensures that all parties involved in an appointment are on the same page. When communication only happens through technology, there’s a chance that it can lead to some type of miscommunication.

Using this software could potentially cause your business to lose a personal touch with customers — When you chat with potential and current customers face to face, you build a certain rapport with them. This is part of what attracts new customers and keeps current customers returning for more. Limiting conversations to only online appointment scheduling software solutions could cause you to lose that personal touch with your clients, since it will be hard to develop a professional relationship with them.