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What I really like about GReminders is how flexible it is. The API options are robust, allowing me to easily connect it with other tools I use, which saves a ton of time. The ability to customize meeting reminders is a game changer since I can set them exactly how I need them freely. One of the best features for visiblity is how the meeting title automatically updates with whether the customer confirmed or denied, so I have direct visibility into each meeting without having to navigate anywhere else. Overall, GReminderes makes the the scheduling and confirmation process smoother and more efficient. Review collected by and hosted on G2.com.
One thing I didn’t enjoy about GReminders was the overall user interface. It felt a bit cumbersome and not as intuitive as I’d hoped. I had a hard time finding some of the features, and it took longer than expected to get familiar with the layout. On top of that, the design itself wasn’t the most visually appealing—it just didn’t feel polished or modern compared to other tools I’ve used. I found myself spending more time navigating the system than I should have, which took away from the otherwise great functionality. This of course also negatively affected the amount of time it took to implement some of the less surface-level functions. Review collected by and hosted on G2.com.
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It integrates so well with Google Workspace. I get real life updated calendar changes when clients confirm or cancel sessions. I don't have to log into anything separate. I can also add notes to each session as needed instead of pulling up a different window. I works so well with all things google that I already use. Review collected by and hosted on G2.com.
The amount of texts isn't enough for what I need and I need to upgrade to an even higher volume plan. Review collected by and hosted on G2.com.
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This has been invaluable in maximizing productivity and reducing cancelations with meetings. It allows me to link appointments to the invitee's calendars, emails, and texts. I use this daily for all of my business and some personal appointments. Whenever I've needed to speak with customer support they have always been very helpful, but I only need to reach out to them rarely because the app is easy to use and instructions are relatively very easy to follow when adjusting features. I will continue to use GReminders as it has served its purposes well when using it with the Google Calendar. Review collected by and hosted on G2.com.
It is frustrating to have to look up information that is repeatedly used for appointments in additional fields like phone numbers in the add description field and client addresses in the add location field. This is especially true when inputting one-time appointments versus repeated appointments from the same client. This is often used when rescheduling sessions or providing a special appointment to fit a special event or circumstance outside of the weekly appointment visit. I need to use more than 1 device to input clients' phone numbers and addresses I have not memorized that should be pulled from my contacts list. Review collected by and hosted on G2.com.
Great customer service! I love that my client's confirmations show up as check marks or an 'x' in my calendar. I also love that I can see what day and time the confirmation was sent to my clients. Review collected by and hosted on G2.com.
It was a little confusing to get set up, but I was grateful for the great customer service to help me out. I don't like that I get an email confirmation every time a client responds. I tried to figure out how to change this but it wasn't simple to find. Review collected by and hosted on G2.com.
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Using GReminder is a game changer for service-based businesses. Sending reminders for upcoming appointments helps keep customers on track and reduces missed appointments. Ultimately, it’s a small investment that prevents costly no-shows. Review collected by and hosted on G2.com.
I haven’t encountered any issues or anything I dislike so far. The only thing I wish for is the ability to have my business number appear as the sender of the messages, though I don’t think that’s currently possible on any platform. Review collected by and hosted on G2.com.
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GReminders has been a helpful tool with communication to our clients and clinicians that we work with in our line of business. It has saved us great amounts of time, and effort when it comes to our busy schedules.
The best part is we get confirmation from our clients and also feedback. The system works for us with its automatic messaged that are sent out when programmed. Programming does not require much attention after you get it set up! Review collected by and hosted on G2.com.
At first the programming was slightly difficult to understand however GReminders is very available for a Zoom video call to help us find a solution and work with us on any questions or concerns we had which we utilized often when making those custom changes to meet our needs. Review collected by and hosted on G2.com.
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The automated reminders via SMS, email, or voice calls, reducing no-shows and last-minute cancellations. Customizable reminder templates are a plus, allowing you to personalize messages. Review collected by and hosted on G2.com.
While it covers the basics very well, some advanced features, like deep analytics or more complex automation workflows, might be lacking for power users. Review collected by and hosted on G2.com.
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What I like the most is that GReminders has most of the needs my solo business requires. I can depend on GReminders to be operating without a hitch and I find its very supportive in different needs that I may have. Its very easy to set up especially with my Google business account and can be modified at any time. I use GReminders almost every day and find that it rarely has a problem. If I do have a concern I can look it up or email for support. Review collected by and hosted on G2.com.
I can't say at this time that there is a downside or that I have a dislike for any function of GReminders. Review collected by and hosted on G2.com.
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i love that greminders takes the friction and time out of manually sending confirmation emails and texts. its seriously one of the best tools that my team has implemented! i would reccommend to any org or team that schedules a ton of outbound meetings. Integrates seamlessly with Hubspot and Airacll Review collected by and hosted on G2.com.
i think that getting started with greminders can be a bit clunky if you're unsure of how to automate the reminders themselves. once you get the hang of it and schedule a few, its so seamless! Review collected by and hosted on G2.com.
The ease of use, it takes a bit of set up on the front end but after that it runs very well. Review collected by and hosted on G2.com.
It appears that you need the Enterprise version for admins to see what eachother are doing. I wish this was the case for the versions under Enterprise. Review collected by and hosted on G2.com.