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Best Incident Response Software for Medium-Sized Businesses

Brandon Summers-Miller
BS
Researched and written by Brandon Summers-Miller

Products classified in the overall Incident Response category are similar in many regards and help companies of all sizes solve their business problems. However, medium-sized business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Medium-Sized Business Incident Response to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Medium-Sized Business Incident Response category.

In addition to qualifying for inclusion in the Incident Response Software category, to qualify for inclusion in the Medium-Sized Business Incident Response Software category, a product must have at least 10 reviews left by a reviewer from a medium-sized business.

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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22 Listings in Incident Response Available
(483)4.6 out of 5
1st Easiest To Use in Incident Response software
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Entry Level Price:$0.75
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    KnowBe4, the provider of the world’s largest security awareness and compliance training and simulated social engineering platform, created PhishER to help your InfoSec and Security Operations teams cu

    Users
    • IT Manager
    • IT Director
    Industries
    • Financial Services
    • Primary/Secondary Education
    Market Segment
    • 75% Mid-Market
    • 12% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • KnowBe4 PhishER/PhishER Plus Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Phishing Prevention
    92
    Email Security
    76
    Ease of Use
    64
    Security
    50
    Automation
    43
    Cons
    Ineffective Email Security
    24
    False Positives
    17
    Difficult Setup
    14
    Poor Accuracy
    12
    Poor Reporting
    12
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • KnowBe4 PhishER/PhishER Plus features and usability ratings that predict user satisfaction
    8.6
    Threat Intelligence
    Average: 8.7
    9.2
    Quality of Support
    Average: 8.8
    8.0
    Database Management
    Average: 8.4
    8.5
    Incident Logs
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2010
    HQ Location
    Clearwater, FL
    Twitter
    @KnowBe4
    16,214 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,934 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

KnowBe4, the provider of the world’s largest security awareness and compliance training and simulated social engineering platform, created PhishER to help your InfoSec and Security Operations teams cu

Users
  • IT Manager
  • IT Director
Industries
  • Financial Services
  • Primary/Secondary Education
Market Segment
  • 75% Mid-Market
  • 12% Enterprise
KnowBe4 PhishER/PhishER Plus Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Phishing Prevention
92
Email Security
76
Ease of Use
64
Security
50
Automation
43
Cons
Ineffective Email Security
24
False Positives
17
Difficult Setup
14
Poor Accuracy
12
Poor Reporting
12
KnowBe4 PhishER/PhishER Plus features and usability ratings that predict user satisfaction
8.6
Threat Intelligence
Average: 8.7
9.2
Quality of Support
Average: 8.8
8.0
Database Management
Average: 8.4
8.5
Incident Logs
Average: 8.9
Seller Details
Company Website
Year Founded
2010
HQ Location
Clearwater, FL
Twitter
@KnowBe4
16,214 Twitter followers
LinkedIn® Page
www.linkedin.com
1,934 employees on LinkedIn®
(541)4.3 out of 5
Optimized for quick response
12th Easiest To Use in Incident Response software
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Entry Level Price:$0 Per host, per month
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Datadog is the monitoring, security and analytics platform for developers, IT operations teams, security engineers and business users in the cloud age. The SaaS platform integrates and automates infra

    Users
    • Software Engineer
    • DevOps Engineer
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 48% Mid-Market
    • 32% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Datadog Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    113
    Monitoring
    82
    Real-time Monitoring
    72
    Easy Integrations
    61
    Integrations
    61
    Cons
    Expensive
    62
    Pricing Issues
    50
    Learning Curve
    48
    Difficult Learning
    44
    Cost
    41
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Datadog features and usability ratings that predict user satisfaction
    8.0
    Threat Intelligence
    Average: 8.7
    8.3
    Quality of Support
    Average: 8.8
    8.4
    Database Management
    Average: 8.4
    9.3
    Incident Logs
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Datadog
    Company Website
    Year Founded
    2010
    HQ Location
    New York
    Twitter
    @datadoghq
    49,628 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    7,939 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Datadog is the monitoring, security and analytics platform for developers, IT operations teams, security engineers and business users in the cloud age. The SaaS platform integrates and automates infra

Users
  • Software Engineer
  • DevOps Engineer
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 48% Mid-Market
  • 32% Enterprise
Datadog Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
113
Monitoring
82
Real-time Monitoring
72
Easy Integrations
61
Integrations
61
Cons
Expensive
62
Pricing Issues
50
Learning Curve
48
Difficult Learning
44
Cost
41
Datadog features and usability ratings that predict user satisfaction
8.0
Threat Intelligence
Average: 8.7
8.3
Quality of Support
Average: 8.8
8.4
Database Management
Average: 8.4
9.3
Incident Logs
Average: 8.9
Seller Details
Seller
Datadog
Company Website
Year Founded
2010
HQ Location
New York
Twitter
@datadoghq
49,628 Twitter followers
LinkedIn® Page
www.linkedin.com
7,939 employees on LinkedIn®

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By AT&T
(113)4.4 out of 5
2nd Easiest To Use in Incident Response software
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    AlienVault USM Anywhere is a cloud-based security management solution that accelerates and centralizes threat detection, incident response, and compliance management for your cloud, hybrid cloud, and

    Users
    No information available
    Industries
    • Information Technology and Services
    • Financial Services
    Market Segment
    • 62% Mid-Market
    • 20% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • AlienVault USM (from AT&T Cybersecurity) Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Asset Management
    1
    Automation
    1
    Dashboard Usability
    1
    Integration Capabilities
    1
    Integrations
    1
    Cons
    Expensive
    1
    Licensing Cost
    1
    Licensing Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • AlienVault USM (from AT&T Cybersecurity) features and usability ratings that predict user satisfaction
    9.2
    Threat Intelligence
    Average: 8.7
    8.5
    Quality of Support
    Average: 8.8
    8.3
    Database Management
    Average: 8.4
    9.2
    Incident Logs
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    AT&T
    Year Founded
    1876
    HQ Location
    Dallas, TX
    Twitter
    @ATT
    899,557 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    175,899 employees on LinkedIn®
    Ownership
    NYSE: T
Product Description
How are these determined?Information
This description is provided by the seller.

AlienVault USM Anywhere is a cloud-based security management solution that accelerates and centralizes threat detection, incident response, and compliance management for your cloud, hybrid cloud, and

Users
No information available
Industries
  • Information Technology and Services
  • Financial Services
Market Segment
  • 62% Mid-Market
  • 20% Small-Business
AlienVault USM (from AT&T Cybersecurity) Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Asset Management
1
Automation
1
Dashboard Usability
1
Integration Capabilities
1
Integrations
1
Cons
Expensive
1
Licensing Cost
1
Licensing Issues
1
AlienVault USM (from AT&T Cybersecurity) features and usability ratings that predict user satisfaction
9.2
Threat Intelligence
Average: 8.7
8.5
Quality of Support
Average: 8.8
8.3
Database Management
Average: 8.4
9.2
Incident Logs
Average: 8.9
Seller Details
Seller
AT&T
Year Founded
1876
HQ Location
Dallas, TX
Twitter
@ATT
899,557 Twitter followers
LinkedIn® Page
www.linkedin.com
175,899 employees on LinkedIn®
Ownership
NYSE: T
(1,323)4.5 out of 5
Optimized for quick response
Save to My Lists
Entry Level Price:Starts at $69 per mon...
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Dynatrace (NYSE: DT) exists to make the world’s software work perfectly. Our unified platform combines broad and deep observability and continuous runtime application security with Davis® hypermodal A

    Users
    • Software Engineer
    • Senior Software Engineer
    Industries
    • Information Technology and Services
    • Financial Services
    Market Segment
    • 69% Enterprise
    • 23% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Dynatrace Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    80
    Debugging
    47
    Debugging Efficiency
    38
    Innovation
    35
    Features
    32
    Cons
    Missing Features
    40
    Learning Curve
    33
    Complexity
    28
    Poor UI
    26
    Poor User Interface
    25
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Dynatrace features and usability ratings that predict user satisfaction
    7.8
    Threat Intelligence
    Average: 8.7
    8.7
    Quality of Support
    Average: 8.8
    8.2
    Database Management
    Average: 8.4
    8.6
    Incident Logs
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Dynatrace
    Company Website
    Year Founded
    2005
    HQ Location
    Waltham, MA
    Twitter
    @Dynatrace
    18,831 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    5,215 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Dynatrace (NYSE: DT) exists to make the world’s software work perfectly. Our unified platform combines broad and deep observability and continuous runtime application security with Davis® hypermodal A

Users
  • Software Engineer
  • Senior Software Engineer
Industries
  • Information Technology and Services
  • Financial Services
Market Segment
  • 69% Enterprise
  • 23% Mid-Market
Dynatrace Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
80
Debugging
47
Debugging Efficiency
38
Innovation
35
Features
32
Cons
Missing Features
40
Learning Curve
33
Complexity
28
Poor UI
26
Poor User Interface
25
Dynatrace features and usability ratings that predict user satisfaction
7.8
Threat Intelligence
Average: 8.7
8.7
Quality of Support
Average: 8.8
8.2
Database Management
Average: 8.4
8.6
Incident Logs
Average: 8.9
Seller Details
Seller
Dynatrace
Company Website
Year Founded
2005
HQ Location
Waltham, MA
Twitter
@Dynatrace
18,831 Twitter followers
LinkedIn® Page
www.linkedin.com
5,215 employees on LinkedIn®
By IBM
(389)4.4 out of 5
Optimized for quick response
Save to My Lists
Entry Level Price:Starting at $18.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Instana’s Enterprise Observability Platform, powered by automated Application Performance Monitoring, discovers and maps all services, infrastructure, and their inter-dependencies automatically. Insta

    Users
    • Software Engineer
    • System Engineer
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 43% Mid-Market
    • 40% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • IBM Instana Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    80
    Monitoring
    59
    Real-time Monitoring
    59
    Monitoring Capabilities
    45
    Monitoring Services
    33
    Cons
    User Interface Issues
    24
    Difficult Learning
    22
    Missing Features
    22
    Expensive
    21
    Learning Curve
    20
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • IBM Instana features and usability ratings that predict user satisfaction
    7.5
    Threat Intelligence
    Average: 8.7
    8.6
    Quality of Support
    Average: 8.8
    8.3
    Database Management
    Average: 8.4
    9.2
    Incident Logs
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    IBM
    Company Website
    Year Founded
    1911
    HQ Location
    Armonk, NY
    Twitter
    @IBM
    711,154 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    317,108 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Instana’s Enterprise Observability Platform, powered by automated Application Performance Monitoring, discovers and maps all services, infrastructure, and their inter-dependencies automatically. Insta

Users
  • Software Engineer
  • System Engineer
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 43% Mid-Market
  • 40% Enterprise
IBM Instana Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
80
Monitoring
59
Real-time Monitoring
59
Monitoring Capabilities
45
Monitoring Services
33
Cons
User Interface Issues
24
Difficult Learning
22
Missing Features
22
Expensive
21
Learning Curve
20
IBM Instana features and usability ratings that predict user satisfaction
7.5
Threat Intelligence
Average: 8.7
8.6
Quality of Support
Average: 8.8
8.3
Database Management
Average: 8.4
9.2
Incident Logs
Average: 8.9
Seller Details
Seller
IBM
Company Website
Year Founded
1911
HQ Location
Armonk, NY
Twitter
@IBM
711,154 Twitter followers
LinkedIn® Page
www.linkedin.com
317,108 employees on LinkedIn®
(208)4.7 out of 5
Optimized for quick response
6th Easiest To Use in Incident Response software
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Cynet is the ultimate All-in-One Managed Cybersecurity Platform that delivers robust and comprehensive protection for small to medium enterprises (SMEs) while maximizing operational efficiency for man

    Users
    • SOC Analyst
    • Technical Engineer
    Industries
    • Computer & Network Security
    • Information Technology and Services
    Market Segment
    • 59% Mid-Market
    • 34% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Cynet - All-in-One Cybersecurity Platform Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    50
    Threat Detection
    39
    Security
    37
    Features
    35
    Customer Support
    26
    Cons
    Missing Features
    14
    Poor Interface
    12
    Slow Performance
    11
    Alert Issues
    10
    Difficult Navigation
    10
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Cynet - All-in-One Cybersecurity Platform features and usability ratings that predict user satisfaction
    9.1
    Threat Intelligence
    Average: 8.7
    9.2
    Quality of Support
    Average: 8.8
    9.0
    Database Management
    Average: 8.4
    9.0
    Incident Logs
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Cynet
    Company Website
    Year Founded
    2014
    HQ Location
    Boston, MA
    Twitter
    @Cynet360
    1,089 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    260 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Cynet is the ultimate All-in-One Managed Cybersecurity Platform that delivers robust and comprehensive protection for small to medium enterprises (SMEs) while maximizing operational efficiency for man

Users
  • SOC Analyst
  • Technical Engineer
Industries
  • Computer & Network Security
  • Information Technology and Services
Market Segment
  • 59% Mid-Market
  • 34% Small-Business
Cynet - All-in-One Cybersecurity Platform Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
50
Threat Detection
39
Security
37
Features
35
Customer Support
26
Cons
Missing Features
14
Poor Interface
12
Slow Performance
11
Alert Issues
10
Difficult Navigation
10
Cynet - All-in-One Cybersecurity Platform features and usability ratings that predict user satisfaction
9.1
Threat Intelligence
Average: 8.7
9.2
Quality of Support
Average: 8.8
9.0
Database Management
Average: 8.4
9.0
Incident Logs
Average: 8.9
Seller Details
Seller
Cynet
Company Website
Year Founded
2014
HQ Location
Boston, MA
Twitter
@Cynet360
1,089 Twitter followers
LinkedIn® Page
www.linkedin.com
260 employees on LinkedIn®
(104)4.4 out of 5
Optimized for quick response
4th Easiest To Use in Incident Response software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    CYREBRO is an AI-native Managed Detection and Response solution, providing the core foundation and capabilities of a state-level Security Operations Center delivered through its cloud-based, interacti

    Users
    No information available
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 68% Mid-Market
    • 19% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • CYREBRO Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    29
    Customer Support
    25
    Response Time
    23
    Support
    20
    Threat Detection
    16
    Cons
    Communication Issues
    12
    Inefficient Alert System
    12
    Integration Issues
    12
    Poor Customer Support
    12
    False Positives
    11
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • CYREBRO features and usability ratings that predict user satisfaction
    8.7
    Threat Intelligence
    Average: 8.7
    8.4
    Quality of Support
    Average: 8.8
    8.1
    Database Management
    Average: 8.4
    8.6
    Incident Logs
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    CYREBRO
    Company Website
    Year Founded
    2013
    HQ Location
    Tel Aviv, IL
    Twitter
    @CYREBRO_IO
    317 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    114 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

CYREBRO is an AI-native Managed Detection and Response solution, providing the core foundation and capabilities of a state-level Security Operations Center delivered through its cloud-based, interacti

Users
No information available
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 68% Mid-Market
  • 19% Small-Business
CYREBRO Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
29
Customer Support
25
Response Time
23
Support
20
Threat Detection
16
Cons
Communication Issues
12
Inefficient Alert System
12
Integration Issues
12
Poor Customer Support
12
False Positives
11
CYREBRO features and usability ratings that predict user satisfaction
8.7
Threat Intelligence
Average: 8.7
8.4
Quality of Support
Average: 8.8
8.1
Database Management
Average: 8.4
8.6
Incident Logs
Average: 8.9
Seller Details
Seller
CYREBRO
Company Website
Year Founded
2013
HQ Location
Tel Aviv, IL
Twitter
@CYREBRO_IO
317 Twitter followers
LinkedIn® Page
www.linkedin.com
114 employees on LinkedIn®
(323)4.3 out of 5
Optimized for quick response
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Sumo Logic, Inc. unifies and analyzes enterprise data, translating it into actionable insights through one AI-powered cloud-native log analytics platform. This single source of truth enables Dev, Sec

    Users
    • Software Engineer
    • Senior Software Engineer
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 48% Mid-Market
    • 40% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Sumo Logic Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    31
    Log Management
    16
    Monitoring
    15
    Real-time Monitoring
    15
    Easy Integrations
    13
    Cons
    Difficult Learning
    11
    Learning Curve
    10
    Learning Difficulty
    10
    Difficult Setup
    8
    Slow Performance
    7
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Sumo Logic features and usability ratings that predict user satisfaction
    7.8
    Threat Intelligence
    Average: 8.7
    8.7
    Quality of Support
    Average: 8.8
    8.1
    Database Management
    Average: 8.4
    8.9
    Incident Logs
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2010
    HQ Location
    Redwood City, CA
    Twitter
    @SumoLogic
    6,583 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    908 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Sumo Logic, Inc. unifies and analyzes enterprise data, translating it into actionable insights through one AI-powered cloud-native log analytics platform. This single source of truth enables Dev, Sec

Users
  • Software Engineer
  • Senior Software Engineer
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 48% Mid-Market
  • 40% Enterprise
Sumo Logic Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
31
Log Management
16
Monitoring
15
Real-time Monitoring
15
Easy Integrations
13
Cons
Difficult Learning
11
Learning Curve
10
Learning Difficulty
10
Difficult Setup
8
Slow Performance
7
Sumo Logic features and usability ratings that predict user satisfaction
7.8
Threat Intelligence
Average: 8.7
8.7
Quality of Support
Average: 8.8
8.1
Database Management
Average: 8.4
8.9
Incident Logs
Average: 8.9
Seller Details
Company Website
Year Founded
2010
HQ Location
Redwood City, CA
Twitter
@SumoLogic
6,583 Twitter followers
LinkedIn® Page
www.linkedin.com
908 employees on LinkedIn®
(474)4.3 out of 5
13th Easiest To Use in Incident Response software
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  • Overview
    Expand/Collapse Overview
  • Users
    No information available
    Industries
    No information available
    Market Segment
    • 50% Enterprise
    • 29% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Palo Alto Cortex XSIAM Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    49
    Threat Detection
    38
    Integrations
    28
    Cybersecurity
    26
    Easy Integrations
    26
    Cons
    Expensive
    26
    Difficult Learning
    17
    Integration Issues
    16
    Complexity
    14
    High Resource Usage
    10
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Palo Alto Cortex XSIAM features and usability ratings that predict user satisfaction
    8.3
    Threat Intelligence
    Average: 8.7
    8.2
    Quality of Support
    Average: 8.8
    8.2
    Database Management
    Average: 8.4
    8.8
    Incident Logs
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2005
    HQ Location
    Santa Clara, CA
    Twitter
    @PaloAltoNtwks
    127,110 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    16,690 employees on LinkedIn®
    Ownership
    NYSE: PANW
Users
No information available
Industries
No information available
Market Segment
  • 50% Enterprise
  • 29% Mid-Market
Palo Alto Cortex XSIAM Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
49
Threat Detection
38
Integrations
28
Cybersecurity
26
Easy Integrations
26
Cons
Expensive
26
Difficult Learning
17
Integration Issues
16
Complexity
14
High Resource Usage
10
Palo Alto Cortex XSIAM features and usability ratings that predict user satisfaction
8.3
Threat Intelligence
Average: 8.7
8.2
Quality of Support
Average: 8.8
8.2
Database Management
Average: 8.4
8.8
Incident Logs
Average: 8.9
Seller Details
Year Founded
2005
HQ Location
Santa Clara, CA
Twitter
@PaloAltoNtwks
127,110 Twitter followers
LinkedIn® Page
www.linkedin.com
16,690 employees on LinkedIn®
Ownership
NYSE: PANW
(240)4.8 out of 5
8th Easiest To Use in Incident Response software
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Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Tines is the smart, secure workflow builder for your whole team. You can use Tines to build any workflow or process – regardless of complexity. Get up and running in minutes, not days or weeks. Ther

    Users
    • Security Engineer
    • Security Analyst
    Industries
    • Computer & Network Security
    • Information Technology and Services
    Market Segment
    • 43% Enterprise
    • 36% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Tines Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    63
    Automation
    49
    Customer Support
    31
    Features
    24
    Automation Ease
    23
    Cons
    Learning Curve
    15
    Lack of Features
    12
    Difficult Learning
    11
    Missing Features
    11
    Poor Interface Design
    10
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Tines features and usability ratings that predict user satisfaction
    8.2
    Threat Intelligence
    Average: 8.7
    9.7
    Quality of Support
    Average: 8.8
    7.8
    Database Management
    Average: 8.4
    8.8
    Incident Logs
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Tines
    Company Website
    Year Founded
    2018
    HQ Location
    Dublin, IE
    LinkedIn® Page
    www.linkedin.com
    359 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Tines is the smart, secure workflow builder for your whole team. You can use Tines to build any workflow or process – regardless of complexity. Get up and running in minutes, not days or weeks. Ther

Users
  • Security Engineer
  • Security Analyst
Industries
  • Computer & Network Security
  • Information Technology and Services
Market Segment
  • 43% Enterprise
  • 36% Mid-Market
Tines Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
63
Automation
49
Customer Support
31
Features
24
Automation Ease
23
Cons
Learning Curve
15
Lack of Features
12
Difficult Learning
11
Missing Features
11
Poor Interface Design
10
Tines features and usability ratings that predict user satisfaction
8.2
Threat Intelligence
Average: 8.7
9.7
Quality of Support
Average: 8.8
7.8
Database Management
Average: 8.4
8.8
Incident Logs
Average: 8.9
Seller Details
Seller
Tines
Company Website
Year Founded
2018
HQ Location
Dublin, IE
LinkedIn® Page
www.linkedin.com
359 employees on LinkedIn®
(143)4.1 out of 5
View top Consulting Services for LogRhythm SIEM
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    LogRhythm empowers more than 4,000 customers across the globe to measurably mature their security operations program. LogRhythm's award-winning LogRhythm SIEM platform delivers comprehensive security

    Users
    • Information Security Analyst
    • Cyber Security Analyst
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 42% Enterprise
    • 39% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • LogRhythm SIEM Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    This product has not yet received any positive sentiments.
    Cons
    Confusing Documentation
    1
    Insufficient Information
    1
    Limited Information
    1
    Log Management
    1
    Software Performance
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • LogRhythm SIEM features and usability ratings that predict user satisfaction
    8.7
    Threat Intelligence
    Average: 8.7
    8.5
    Quality of Support
    Average: 8.8
    8.7
    Database Management
    Average: 8.4
    8.8
    Incident Logs
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    LogRhythm
    Year Founded
    2003
    HQ Location
    Broomfield, US
    LinkedIn® Page
    www.linkedin.com
    299 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

LogRhythm empowers more than 4,000 customers across the globe to measurably mature their security operations program. LogRhythm's award-winning LogRhythm SIEM platform delivers comprehensive security

Users
  • Information Security Analyst
  • Cyber Security Analyst
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 42% Enterprise
  • 39% Mid-Market
LogRhythm SIEM Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
This product has not yet received any positive sentiments.
Cons
Confusing Documentation
1
Insufficient Information
1
Limited Information
1
Log Management
1
Software Performance
1
LogRhythm SIEM features and usability ratings that predict user satisfaction
8.7
Threat Intelligence
Average: 8.7
8.5
Quality of Support
Average: 8.8
8.7
Database Management
Average: 8.4
8.8
Incident Logs
Average: 8.9
Seller Details
Seller
LogRhythm
Year Founded
2003
HQ Location
Broomfield, US
LinkedIn® Page
www.linkedin.com
299 employees on LinkedIn®
By torq
(91)4.7 out of 5
Optimized for quick response
9th Easiest To Use in Incident Response software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Torq is transforming cybersecurity with its AI-first enterprise-grade hyperautomation platform. By connecting the entire security infrastructure stack, Torq empowers organizations to instantly and pre

    Users
    No information available
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 38% Mid-Market
    • 32% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Torq Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    77
    Automation
    70
    Easy Integrations
    47
    Security
    42
    Customer Support
    40
    Cons
    Learning Curve
    25
    Difficult Learning
    20
    Expensive
    11
    Poor User Interface
    9
    Complexity
    8
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Torq features and usability ratings that predict user satisfaction
    8.7
    Threat Intelligence
    Average: 8.7
    9.5
    Quality of Support
    Average: 8.8
    7.8
    Database Management
    Average: 8.4
    8.2
    Incident Logs
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    torq
    Company Website
    Year Founded
    2020
    HQ Location
    New York, US
    Twitter
    @torq_io
    1,838 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    219 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Torq is transforming cybersecurity with its AI-first enterprise-grade hyperautomation platform. By connecting the entire security infrastructure stack, Torq empowers organizations to instantly and pre

Users
No information available
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 38% Mid-Market
  • 32% Enterprise
Torq Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
77
Automation
70
Easy Integrations
47
Security
42
Customer Support
40
Cons
Learning Curve
25
Difficult Learning
20
Expensive
11
Poor User Interface
9
Complexity
8
Torq features and usability ratings that predict user satisfaction
8.7
Threat Intelligence
Average: 8.7
9.5
Quality of Support
Average: 8.8
7.8
Database Management
Average: 8.4
8.2
Incident Logs
Average: 8.9
Seller Details
Seller
torq
Company Website
Year Founded
2020
HQ Location
New York, US
Twitter
@torq_io
1,838 Twitter followers
LinkedIn® Page
www.linkedin.com
219 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Darktrace Cyber AI Loop helps users reduce risk and harden security. The Darktrace Cyber AI Loop is built on continuous feedback and an interconnected understanding of the enterprise. Darktrace monito

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 85% Mid-Market
    • 8% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Darktrace/Network Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Implementation Ease
    3
    Threat Detection
    3
    Artificial Intelligence
    2
    Cybersecurity
    2
    Real-time Monitoring
    2
    Cons
    Learning Curve
    3
    Expensive
    2
    Poor Customer Support
    2
    Training Deficiency
    2
    Complex Implementation
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Darktrace/Network features and usability ratings that predict user satisfaction
    8.9
    Threat Intelligence
    Average: 8.7
    9.3
    Quality of Support
    Average: 8.8
    8.3
    Database Management
    Average: 8.4
    7.8
    Incident Logs
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Darktrace
    Year Founded
    2013
    HQ Location
    Cambridgeshire, England
    Twitter
    @Darktrace
    18,180 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2,734 employees on LinkedIn®
    Ownership
    LON: DARK
Product Description
How are these determined?Information
This description is provided by the seller.

Darktrace Cyber AI Loop helps users reduce risk and harden security. The Darktrace Cyber AI Loop is built on continuous feedback and an interconnected understanding of the enterprise. Darktrace monito

Users
No information available
Industries
No information available
Market Segment
  • 85% Mid-Market
  • 8% Enterprise
Darktrace/Network Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Implementation Ease
3
Threat Detection
3
Artificial Intelligence
2
Cybersecurity
2
Real-time Monitoring
2
Cons
Learning Curve
3
Expensive
2
Poor Customer Support
2
Training Deficiency
2
Complex Implementation
1
Darktrace/Network features and usability ratings that predict user satisfaction
8.9
Threat Intelligence
Average: 8.7
9.3
Quality of Support
Average: 8.8
8.3
Database Management
Average: 8.4
7.8
Incident Logs
Average: 8.9
Seller Details
Seller
Darktrace
Year Founded
2013
HQ Location
Cambridgeshire, England
Twitter
@Darktrace
18,180 Twitter followers
LinkedIn® Page
www.linkedin.com
2,734 employees on LinkedIn®
Ownership
LON: DARK
(107)4.6 out of 5
Optimized for quick response
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Blumira provides the only cybersecurity platform that can help SMBs prevent a breach. We help lean IT teams protect their organizations against ransomware and breaches with an open SIEM+XDR platfor

    Users
    No information available
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 50% Mid-Market
    • 38% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Blumira Automated Detection & Response Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    31
    Customer Support
    22
    Alerting
    20
    Alerting System
    20
    Alert Notifications
    19
    Cons
    Faulty Detection
    7
    Inefficient Alerts
    6
    Inefficient Alert System
    6
    Limited Features
    6
    Alert System
    5
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Blumira Automated Detection & Response features and usability ratings that predict user satisfaction
    9.2
    Threat Intelligence
    Average: 8.7
    9.5
    Quality of Support
    Average: 8.8
    7.7
    Database Management
    Average: 8.4
    8.8
    Incident Logs
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Blumira
    Company Website
    Year Founded
    2018
    HQ Location
    Ann Arbor, Michigan
    Twitter
    @blumira
    1 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    80 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Blumira provides the only cybersecurity platform that can help SMBs prevent a breach. We help lean IT teams protect their organizations against ransomware and breaches with an open SIEM+XDR platfor

Users
No information available
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 50% Mid-Market
  • 38% Small-Business
Blumira Automated Detection & Response Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
31
Customer Support
22
Alerting
20
Alerting System
20
Alert Notifications
19
Cons
Faulty Detection
7
Inefficient Alerts
6
Inefficient Alert System
6
Limited Features
6
Alert System
5
Blumira Automated Detection & Response features and usability ratings that predict user satisfaction
9.2
Threat Intelligence
Average: 8.7
9.5
Quality of Support
Average: 8.8
7.7
Database Management
Average: 8.4
8.8
Incident Logs
Average: 8.9
Seller Details
Seller
Blumira
Company Website
Year Founded
2018
HQ Location
Ann Arbor, Michigan
Twitter
@blumira
1 Twitter followers
LinkedIn® Page
www.linkedin.com
80 employees on LinkedIn®
(69)4.4 out of 5
14th Easiest To Use in Incident Response software
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Entry Level Price:$2,156 Per Month
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Rapid7 InsightIDR is a SaaS SIEM for modern threat detection and response. InsightIDR enables security analysts to work more efficiently and effectively, by unifying diverse data sources, providing ea

    Users
    No information available
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 67% Mid-Market
    • 30% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • InsightIDR Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    3
    Easy Integrations
    2
    Integrations
    2
    Visibility
    2
    Centralized Management
    1
    Cons
    Expensive
    2
    Alert Management
    1
    Cloud Dependency
    1
    Cost
    1
    High Resource Usage
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • InsightIDR features and usability ratings that predict user satisfaction
    9.1
    Threat Intelligence
    Average: 8.7
    8.9
    Quality of Support
    Average: 8.8
    8.8
    Database Management
    Average: 8.4
    9.1
    Incident Logs
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Rapid7
    Year Founded
    2000
    HQ Location
    Boston, MA
    Twitter
    @rapid7
    122,714 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    3,075 employees on LinkedIn®
    Ownership
    NASDAQ:RPD
Product Description
How are these determined?Information
This description is provided by the seller.

Rapid7 InsightIDR is a SaaS SIEM for modern threat detection and response. InsightIDR enables security analysts to work more efficiently and effectively, by unifying diverse data sources, providing ea

Users
No information available
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 67% Mid-Market
  • 30% Enterprise
InsightIDR Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
3
Easy Integrations
2
Integrations
2
Visibility
2
Centralized Management
1
Cons
Expensive
2
Alert Management
1
Cloud Dependency
1
Cost
1
High Resource Usage
1
InsightIDR features and usability ratings that predict user satisfaction
9.1
Threat Intelligence
Average: 8.7
8.9
Quality of Support
Average: 8.8
8.8
Database Management
Average: 8.4
9.1
Incident Logs
Average: 8.9
Seller Details
Seller
Rapid7
Year Founded
2000
HQ Location
Boston, MA
Twitter
@rapid7
122,714 Twitter followers
LinkedIn® Page
www.linkedin.com
3,075 employees on LinkedIn®
Ownership
NASDAQ:RPD