One of SpinOne’s most helpful features is the main user dashboard. Rather than hunting through menus, I can quickly see app risks and run scans to flag potentially high-risk app installations. At the same time, I can monitor our storage usage, overall security posture, and data backups. Having all of this in one place saves me a lot of time because I can tell what needs attention at a glance.
The onboarding process, customer support, and responsiveness to feedback have been exceptional. From our first meeting with a Spin rep, we uncovered more use cases than we expected, and they consistently focus on helping us achieve our company goals. Their responses to technical issues, feedback, and feature requests are fast and helpful, and the Spin team checks in regularly to see how things are going and what else they can do to support us. Review collected by and hosted on G2.com.
Recovering files from backups could be improved. Right now, the restore process feels hit or miss. When I open a backup for a specific user to locate a file to restore, the file appears and I can select it to restore either back to the same user or to another user. This creates a folder in the selected user’s Google Drive named with the restore date. However, that folder is often empty, and the file doesn’t actually get restored.
At times, I can go back to older backup dates and restore the file successfully, but there’s no clear way to know which date will actually contain the file I need. It would be much better if a file didn’t show up as an option to restore when it doesn’t truly exist in the backup for that specific day.
Backup restoration is a crucial feature for our SpinOne use case, so it’s frustrating to run into this kind of reliability issue.
The compounding costs of increased storage and user licenses could also become a concern as we scale. While the initial pricing is very reasonable, adding additional storage and licenses between contract renewals can become expensive.
While spin.ai has AI right in the domain name, the presence of AI features isn’t very noticeable. It’s unclear if or how AI is utilized in Spin. That’s not necessarily a negative, since not every platform needs AI baked in, and pushing AI without a strong use case is worse than having no AI features at all. Still, if AI features are present and available, it would be helpful to see where and how they’re being used. Review collected by and hosted on G2.com.







