Best SaaS Backup Software

How Many SaaS Backup Software Products Does G2 Track?

Total Products under this Category: 140

Category Stats (Nov 2026)

  • Average Rating: 4.46/5 (↓0.01 vs Oct 2026) The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: GitProtect.io (+1.11%) - Among all products in this category, GitProtect.io recorded the largest rating increase compared to last month

Last updated: November 01, 2026

How Does G2 Rank SaaS Backup Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 16,800+ Authentic Reviews
  • 140+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for SaaS Backup Software

G2 Grid® for SaaS Backup Software plotting products by satisfaction and market presence

Highlighted products: Salesforce Backup & Recover, NinjaOne, Acronis Cyber Protect Cloud (now Acronis Cyber Platform), Barracuda Cloud-to-Cloud Backup, IDrive Online and SaaS Backup, Object Storage e2, Druva Data Security Cloud, Rubrik, and AvePoint Confidence Platform.

Underlying data: [Grid® JSON](https://www.g2.com/categories/saas-backup/grids.json?focus%5B%5D=salesforce-backup-recover&focus%5B%5D=ninjaone&focus%5B%5D=acronis-cyber-protect-cloud-now-acronis-cyber-platform&focus%5B%5D=barracuda-cloud-to-cloud-backup&focus%5B%5D=idrive-online-and-saas-backup-object-storage-e2&focus%5B%5D=druva-data-security-cloud&focus%5B%5D=rubrik&focus%5B%5D=avepoint-confidence-platform)

Salesforce Backup & Recover

Salesforce Backup & Recover - formerly Own Recover / OwnBackup - protects against the damaging consequences of data loss and corruption. Purpose-built for Salesforce architecture, it automatically protects your important data, metadata, sandboxes, files, attachments, and managed packages with daily and on-demand backups. Critically, backup operations do not consume your valuable Salesforce API limits, preserving access for your business-critical applications. It is easily deployed - you can begin protecting your data in minutes with an intuitive, user-friendly experience. When a data emergency strikes, Salesforce Backup & Recover’s market-leading recovery tools ensure minimal business disruption. Users can swiftly understand what data, metadata, or files have been impacted, then accelerate recovery by isolating and surgically restoring only the affected objects, records, and fields, ensuring healthy data remains intact. The solution automatically detects schema changes, ensuring your backups remain reliable even as you update and customize your Salesforce environment. Salesforce Backup & Recover also helps customers easily meet industry and regulatory requirements like GDPR and HIPAA, with features such as customizable retention policies and tools to manage and execute data subject access requests in your backup data.

Average Rating: 4.5/5.0

Total Reviews: 481

How Do G2 Users Rate Salesforce Backup & Recover?

  • Has the product been a good partner in doing business?: 9.4/10 (Category avg: 9.1/10)
  • Encrypted Storage: 9.3/10 (Category avg: 9.1/10)
  • Security Standards: 9.4/10 (Category avg: 9.0/10)
  • Real-time Sync: 8.8/10 (Category avg: 8.7/10)

Who Is the Company Behind Salesforce Backup & Recover?

  • Seller: Salesforce
  • Company Website:
  • Year Founded: 1999
  • HQ Location: San Francisco, CA
  • LinkedIn® Page: www.linkedin.com
    89,711 employees on LinkedIn®
  • Ownership: NYSE:CRM

Who Uses This Product?

  • Who Uses This: Salesforce Administrator, Senior Salesforce Administrator
  • Top Industries: Financial Services, Information Technology and Services
  • Company Size: 51% Medium, 32% Large

What Do G2 Reviewers Say About Salesforce Backup & Recover?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Salesforce Backup & Recover, experiencing confidence and effective support throughout their journey.
  • Users value the seamless integration with Salesforce, enhancing data protection and simplifying recovery processes.
  • Users value the expert onboarding support that enhances confidence and facilitates effective backup management with Salesforce Backup & Recover.
  • Users value the exceptional customer support provided during onboarding, enhancing confidence in using Salesforce Backup & Recover.
  • Users value the data accuracy provided by Salesforce Backup & Recover, ensuring reliable protection and smooth integration.
Cons
  • Users find Salesforce Backup & Recover to be expensive, especially with additional licenses and scaling costs.
  • Users find restoration limitations frustrating, particularly with large data volumes and additional costs for backup features.
  • Users experience limited backup options with Salesforce, affecting data restoration and management flexibility.
  • Users desire smoother restore workflows and faster support, especially for complex data restoration processes.
  • Users experience slow backups when restoring large data volumes, impacting efficiency and overall user satisfaction.

What Are Recent G2 Reviews of Salesforce Backup & Recover?

What Are G2 Users Discussing About Salesforce Backup & Recover?

NinjaOne

NinjaOne unifies IT to simplify work for 40,000 customers in 140+ countries. The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organizations give employees a great technology experience at work. The platform brings together the core work of modern IT operations: endpoint management, autonomous patch management, vulnerability management, endpoint and SaaS backup, remote access, and IT service desk. Teams monitor and control Windows, macOS, Linux, mobile, and virtual devices in one place, automate routine work with policy-based automation and human-centered AI, and cut the cost and risk that come from running many disconnected tools. NinjaOne has maintained a 98 percent customer satisfaction score for more than five years, backed by free unlimited onboarding and 24/7 support in seven languages. Organizations that move to NinjaOne report replacing four or more separate tools with the single platform. NinjaOne is FedRAMP Moderate Authorized and SOC 2 Type II and Type III compliant, and supports audit-ready compliance evidence across frameworks including CMMC, ISO 27001, and HIPAA. The mission behind the platform is simple: unify IT to simplify work, giving IT teams better tools and employees a great technology experience at work.

Average Rating: 4.7/5.0

Total Reviews: 5,789

How Do G2 Users Rate NinjaOne?

  • Has the product been a good partner in doing business?: 9.4/10 (Category avg: 9.1/10)
  • Encrypted Storage: 9.3/10 (Category avg: 9.1/10)
  • Security Standards: 9.2/10 (Category avg: 9.0/10)
  • Real-time Sync: 8.5/10 (Category avg: 8.7/10)

Who Is the Company Behind NinjaOne?

  • Seller: NinjaOne
  • Company Website:
  • Year Founded: 2013
  • HQ Location: Austin, Texas
  • LinkedIn® Page: www.linkedin.com
    2,555 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: IT Manager, Owner
  • Top Industries: Information Technology and Services, Computer & Network Security
  • Company Size: 46% Small, 46% Medium

What Do G2 Reviewers Say About NinjaOne?

AI-generated summary from verified user reviews

Pros
  • Users find the interface intuitive and easy to navigate, making daily tasks straightforward.
  • Users value responsive, helpful support that quickly answers questions and helps resolve problems.
  • Users value fast, reliable remote access that makes it easy to connect to devices and resolve issues without being onsite.
  • Users appreciate the easy deployment and setup, which gets the platform running across devices with little effort.
  • Users value its broad, robust feature set and deep capabilities across RMM and IT management needs.
Cons
  • Users find navigation confusing and the interface dated, with settings and features sometimes difficult to locate.
  • Users find reporting limited in detail, available report types, and analytical depth.
  • Users find reporting inflexible and difficult to customize, configure, and tailor to complex needs.
  • Users find pricing steep for smaller teams and as endpoint counts grow, while add-ons and extra fees increase overall costs.
  • Users find integrations limited, less robust than desired, and sometimes difficult to configure or use with other systems.

What Are Recent G2 Reviews of NinjaOne?

What Are G2 Users Discussing About NinjaOne?

Acronis Cyber Protect Cloud (now Acronis Cyber Platform)

Acronis delivers the world’s most complete cyber resilience platform, combining backup, disaster recovery, cybersecurity, RMM, and business operations tools into a single, natively integrated solution. Built specifically for Managed Service Providers (MSPs) and IT teams, Acronis simplifies operations with one agent, one console, and one license model. Automation, AI-driven insights, and multi-tenant management ensure that fewer technicians can manage more clients at lower cost. With predictable pricing and transparent billing, Acronis enables partners and IT teams to scale efficiently, comply with regulations, and deliver unmatched resilience. No other vendor delivers this level of integration, efficiency, and MSP alignment. Acronis Cyber Protect Cloud (now Acronis Cyber Platform) unites backup and next-generation, AI-based anti-malware, antivirus, and endpoint protection management in one solution. Integration and automation provide unmatched ease for service providers — reducing complexity while increasing productivity and decreasing operating costs. Acronis Cyber Platform is the single service provider solution that combines backup, anti-malware (including anti-virus, anti-ransomware, and anti-cryptojacking) and security and management capabilities such as vulnerability assessments, patch management, URL filtering and more. Now, service providers can eliminate complexity and make security a centerpiece of their offerings while increasing SLAs, decreasing churn, and generating more recurring revenue. Get upgraded security with integrated AI-based defenses that protect clients from modern threats, make smarter use of resources so your team can focus on clients, and earn new recurring revenue and higher margins that strengthen your business. Enriched with next-gen, full-stack anti-malware protection and comprehensive yet simple management tools, built on top of our industry-leading backup and data recovery solution, Acronis Cyber Platform simplifies onboarding, daily operations, and reporting, and combats advanced attacks with new use cases enabled by integration. Acronis Cyber Platform makes it easy to deliver the modern cyber protection your clients seek. Acronis is majority-owned by EQT.

Average Rating: 4.7/5.0

Total Reviews: 1,477

How Do G2 Users Rate Acronis Cyber Protect Cloud (now Acronis Cyber Platform)?

  • Has the product been a good partner in doing business?: 9.3/10 (Category avg: 9.1/10)
  • Encrypted Storage: 9.2/10 (Category avg: 9.1/10)
  • Security Standards: 9.2/10 (Category avg: 9.0/10)
  • Real-time Sync: 9.0/10 (Category avg: 8.7/10)

Who Is the Company Behind Acronis Cyber Protect Cloud (now Acronis Cyber Platform)?

  • Seller: Acronis
  • Company Website:
  • Year Founded: 2003
  • HQ Location: Schaffhausen
  • LinkedIn® Page: www.linkedin.com
    1,923 employees on LinkedIn®
  • Ownership: Acronis is majority-owned by EQT

Who Uses This Product?

  • Who Uses This: CEO, Director
  • Top Industries: Information Technology and Services, Computer & Network Security
  • Company Size: 69% Small, 27% Medium

What Do G2 Reviewers Say About Acronis Cyber Protect Cloud (now Acronis Cyber Platform)?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Acronis Cyber Protect Cloud, enjoying centralized management of backups and protections.
  • Users appreciate the convenience of centralized backup management with Acronis Cyber Protect Cloud, streamlining tasks effectively.
  • Users value the ease of backup with Acronis Cyber Protect Cloud, appreciating its efficiency and straightforward training.
  • Users appreciate the easy management of backups and protection features in one console, enhancing efficiency and reliability.
  • Users value the comprehensive security offered by Acronis Cyber Protect Cloud, ensuring reliable data protection and quick recovery.
Cons
  • Users have noted a slow performance of Acronis Cyber Protect Cloud, particularly during peak usage and larger operations.
  • Users find the pricing relatively high, making it challenging to propose to customers in the African market.
  • Users find the setup and management complexity challenging, along with pricing that feels high compared to competitors.
  • Users often struggle with poor customer support, leading to confusion and frustration during setup and troubleshooting.
  • Users often face backup issues, including failures and unaccounted removals in the management portal, complicating their experience.

What Are Recent G2 Reviews of Acronis Cyber Protect Cloud (now Acronis Cyber Platform)?

What Are G2 Users Discussing About Acronis Cyber Protect Cloud (now Acronis Cyber Platform)?

AI can help you find the answers. G2 helps you trust them.

Connect G2 to Claude or ChatGPT for answers grounded in G2's trusted reviews, comparisons, and pricing from real user insights.

How it works
Connect G2 to ChatGPTConnect G2 to Claude

Barracuda Cloud-to-Cloud Backup

Barracuda Cloud-to-Cloud Backup offers secure, easy-to-use SaaS backup for your Entra ID and Microsoft 365 data, including Teams, Exchange Online, SharePoint, Planner and OneDrive including OneNote. Find and restore your important Microsoft 365 data quickly and easily even in the event of ransomware or other cyberthreats. Malware detection on restore provides additional protection as it scans data before it is restored to production systems. Cloud-to-Cloud Backup’s all-inclusive licensing and SaaS deployment makes management simple and secure. Get started today – you can go from sign up to starting your first backup in just five minutes. Barracuda Cloud-to-Cloud Backup for Entra ID and Barracuda Cloud-to-Cloud Backup for Microsoft 365 can be purchased stand-alone or combined.

Average Rating: 4.5/5.0

Total Reviews: 250

How Do G2 Users Rate Barracuda Cloud-to-Cloud Backup?

  • Has the product been a good partner in doing business?: 9.1/10 (Category avg: 9.1/10)
  • Encrypted Storage: 9.0/10 (Category avg: 9.1/10)
  • Security Standards: 8.8/10 (Category avg: 9.0/10)
  • Real-time Sync: 8.9/10 (Category avg: 8.7/10)

Who Is the Company Behind Barracuda Cloud-to-Cloud Backup?

  • Seller: Barracuda
  • Company Website:
  • Year Founded: 2002
  • HQ Location: Campbell, CA
  • LinkedIn® Page: www.linkedin.com
    2,327 employees on LinkedIn®
  • Ownership: Private

Who Uses This Product?

  • Who Uses This: IT Manager, IT Director
  • Top Industries: Information Technology and Services, Manufacturing
  • Company Size: 59% Medium, 24% Small

What Do G2 Reviewers Say About Barracuda Cloud-to-Cloud Backup?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the easy setup of Barracuda Cloud-to-Cloud Backup, finding it user-friendly and efficient for backups.
  • Users love the easy-to-use interface of Barracuda Cloud-to-Cloud Backup, simplifying cloud data management effortlessly.
  • Users appreciate the ease of restore functionality in Barracuda Cloud-to-Cloud Backup, allowing quick recovery of deleted files.
  • Users appreciate the easy restore process with Barracuda, allowing quick recovery of files and seamless setup.
  • Users value the ease of use and reliability of Barracuda Cloud-to-Cloud Backup for their Microsoft 365 data.
Cons
  • Users experience restore difficulties with time-consuming searches and user filtering, causing frustration during file recovery.
  • Users find the interface design poor, struggling with slow navigation and ineffective search functionalities.
  • Users find difficult navigation in Barracuda Cloud-to-Cloud Backup frustrating due to slow screen movement and confusing menus.
  • Users experience slow restoration times for large datasets, making it challenging during urgent recovery scenarios.
  • Users find the lack of backup integration a drawback, complicating the overall functionality of Barracuda's solutions.

What Are Recent G2 Reviews of Barracuda Cloud-to-Cloud Backup?

What Are G2 Users Discussing About Barracuda Cloud-to-Cloud Backup?

IDrive Online and SaaS Backup, Object Storage e2

IDrive protects all your PCs, Macs, mobile devices, Servers, your Cloud Applications Data (SAAS) including Office 365, Google Workspace and more, and provides the best in class S3 compatible Object Storage service with IDrive e2. IDrive offers many different plans for cloud backup for your devices: -IDrive Personal -IDrive Team -IDrive Small Business -IDrive Enterprise - IDrive360 EndPoint IDrive provides Cloud Applications data (SAAS) Backup: - Microsoft Office 365 Backup - Google Workspace Backup - Dropbox and Box Backup - Salesforce Backup The company's services help over 4 million customers back up over 1 Exabyte of data

Average Rating: 4.4/5.0

Total Reviews: 2,071

How Do G2 Users Rate IDrive Online and SaaS Backup, Object Storage e2?

  • Has the product been a good partner in doing business?: 9.0/10 (Category avg: 9.1/10)
  • Encrypted Storage: 9.2/10 (Category avg: 9.1/10)
  • Security Standards: 8.3/10 (Category avg: 9.0/10)
  • Real-time Sync: 8.3/10 (Category avg: 8.7/10)

Who Is the Company Behind IDrive Online and SaaS Backup, Object Storage e2?

  • Seller: IDrive
  • Year Founded: 2007
  • HQ Location: Calabasas, CA
  • LinkedIn® Page: www.linkedin.com
    135 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner, President
  • Top Industries: Photography, Information Technology and Services
  • Company Size: 89% Small, 4% Medium

What Do G2 Reviewers Say About IDrive Online and SaaS Backup, Object Storage e2?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of use of IDrive Online and SaaS Backup, enjoying seamless access and customization options.
  • Users value the affordable pricing of IDrive Online and SaaS Backup, providing excellent service and flexibility.
  • Users appreciate the flexible storage capacity of IDrive Online, allowing seamless backups and easy file access across devices.
  • Users find the setup process very easy, enhancing their overall experience with IDrive Online and SaaS Backup.
  • Users value the flexible backup frequency options of IDrive, making data management efficient and stress-free.
Cons
  • Users often face backup issues with IDrive, including slow speeds and challenges with syncing and uploading files.
  • Users feel that the poor interface design of IDrive Online hinders usability and complicates file management.
  • Users express frustration over backup failures, particularly with syncing deletions and scheduled backups not functioning properly.
  • Users report storage issues with iDrive, including sync failures and manual upload requirements that complicate the process.
  • Users experience slow backup speeds, especially with initial backups and large restores, affecting overall performance.

What Are Recent G2 Reviews of IDrive Online and SaaS Backup, Object Storage e2?

What Are G2 Users Discussing About IDrive Online and SaaS Backup, Object Storage e2?

Druva Data Security Cloud

Over the past decade, data risks have diversified, shifting data protection’s role from a passive last line of defense to an active data partner in responding to and recovering from diverse data risks. Traditionally, backup solutions aimed to secure against system risks such as hardware and application failures. However, with cloud making infrastructure redundant and applications becoming more resilient, risks have shifted from infrastructure to the data layer. While security tools play a critical role in creating defensive layers to secure the enterprise perimeter, some threats inevitably breach these defenses. Legacy backup approaches typically resorted to brute force recovery, but modern incident response demands a thorough analysis of the breach's scope, impact, and remediation strategies before recovery can occur. Data security is essential in this process, providing deep data insights that, when combined with perimeter security data, drive comprehensive and effective data-powered incident response. Druva bolsters enterprise data defense with the Data Security Cloud, a 100% SaaS, fully-managed platform that enhances protection, monitoring, and recovery. Druva ensures secure and clean recovery through air-gapped immutable backups, and advanced anomaly detection facilitates early threat identification. The platform's integrated response capabilities allow organizations to assess and address threats promptly, and bounce back to clean data without loss. By combining these features, Druva complements existing perimeter defenses, providing a seamless, comprehensive solution that simplifies the response and recovery process and ensures robust protection against modern threats. About Druva Druva is the leading provider of data security solutions, empowering customers to secure and recover their data from all threats. The Druva Data Security Cloud is a fully managed SaaS solution offering air-gapped and immutable data protection across cloud, on-premises, and edge environments. By centralizing data protection, Druva enhances traditional security measures and enables faster incident response, effective cyber remediation, and robust data governance. Trusted by over 7,500 customers, including 65 of the Fortune 500, Druva safeguards business data in an increasingly interconnected world.

Average Rating: 4.7/5.0

Total Reviews: 735

How Do G2 Users Rate Druva Data Security Cloud?

  • Has the product been a good partner in doing business?: 9.4/10 (Category avg: 9.1/10)
  • Encrypted Storage: 9.8/10 (Category avg: 9.1/10)
  • Security Standards: 9.8/10 (Category avg: 9.0/10)
  • Real-time Sync: 9.6/10 (Category avg: 8.7/10)

Who Is the Company Behind Druva Data Security Cloud?

  • Seller: Druva
  • Company Website:
  • Year Founded: 2008
  • HQ Location: Sunnyvale, CA
  • LinkedIn® Page: www.linkedin.com
    1,372 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: IT Manager, System Administrator
  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 59% Medium, 34% Large

What Do G2 Reviewers Say About Druva Data Security Cloud?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Druva Data Security Cloud, highlighting its simplicity and effective management.
  • Users appreciate the ease of use in Druva Data Security Cloud, valuing its simplicity and user-friendly interface.
  • Users appreciate the easy file-level restores with Druva, saving time and simplifying backup management significantly.
  • Users appreciate the professional and proactive support from Druva, enhancing their overall experience and system reliability.
  • Users value the consistent backup frequency of Druva Data Security Cloud, ensuring reliable data protection across systems.
Cons
  • Users experience occasional backup proxy failures initially, but overall stability improves after troubleshooting and support.
  • Users are frustrated by the storage limitations imposed on Druva Data Security Cloud compared to the initial unlimited storage offer.
  • Users find the costs of Druva Data Security Cloud can escalate rapidly due to its pricing model based on data volume.
  • Users often face slow performance during initial backups and restores, especially with large datasets, impacting efficiency.
  • Users are frustrated by the lack of backup options for Hyper-V, limiting functionality and integration with other platforms.

What Are Recent G2 Reviews of Druva Data Security Cloud?

What Are G2 Users Discussing About Druva Data Security Cloud?

Rubrik

Rubrik is the leading cyber resilience and data protection company with a mission to secure the world’s data. Rubrik pioneered Zero Trust Data SecurityTM to help organizations achieve business resilience against cyberattacks, malicious insiders, and operational disruptions. Rubrik Security Cloud, built with a Zero Trust design and powered by machine learning, delivers complete cyber resilience in a single platform across enterprise, cloud, and SaaS. Rubrik’s platform automates data policy management and enforcement, safeguards sensitive data, delivers data threat analytics and response, and orchestrates rapid cyber and operational recovery.

Average Rating: 4.6/5.0

Total Reviews: 299

How Do G2 Users Rate Rubrik?

  • Has the product been a good partner in doing business?: 9.1/10 (Category avg: 9.1/10)

Who Is the Company Behind Rubrik?

  • Seller: Rubrik
  • Company Website:
  • Year Founded: 2014
  • HQ Location: Palo Alto, California
  • LinkedIn® Page: www.linkedin.com
    5,167 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: System Administrator, Network Engineer
  • Top Industries: Information Technology and Services, Hospital & Health Care
  • Company Size: 46% Large, 35% Medium

What Do G2 Reviewers Say About Rubrik?

AI-generated summary from verified user reviews

Pros
  • Users find Rubrik to be incredibly easy to use, providing intuitive management and reliable backup solutions.
  • Users value Rubrik for its user-friendly backup solutions, ensuring reliable and secure data management with peace of mind.
  • Users appreciate the reliability of Rubrik, benefiting from consistent backups and unmatched peace of mind.
  • Users value the consistent and reliable backups of Rubrik, ensuring peace of mind and efficient data management.
  • Users appreciate the intuitive user interface of Rubrik, finding it easy to manage and secure their data.
Cons
  • Users find Rubrik's high cost challenging, especially for smaller teams and when scaling in hybrid environments.
  • Users express a need for more features and enhancements in Rubrik, indicating current offerings are insufficient.
  • Users find the complexity of Rubrik's installation and restore processes overwhelming, especially for beginners.
  • Users find it challenging to manage cost control with Rubrik, especially in larger multi-cloud environments.
  • Users find Rubrik lacking in missing features, wishing for more analytics and support for various databases.

What Are Recent G2 Reviews of Rubrik?

What Are G2 Users Discussing About Rubrik?

AvePoint Confidence Platform

AvePoint is the unifying Trust Layer for AI. AvePoint enables more than 28,000 organizations and 6,000 channel partners to protect, secure, and govern their entire AI estate across data, infrastructure, AI and agents for Microsoft, Google, Salesforce, and other leading cloud environments — so that enterprises can deploy AI with confidence and scale innovation without scaling risk. To learn more, visit www.avepoint.com.

Average Rating: 4.5/5.0

Total Reviews: 123

How Do G2 Users Rate AvePoint Confidence Platform?

  • Has the product been a good partner in doing business?: 9.1/10 (Category avg: 9.1/10)
  • Encrypted Storage: 9.4/10 (Category avg: 9.1/10)
  • Security Standards: 9.3/10 (Category avg: 9.0/10)
  • Real-time Sync: 9.3/10 (Category avg: 8.7/10)

Who Is the Company Behind AvePoint Confidence Platform?

  • Seller: AvePoint
  • Company Website:
  • Year Founded: 2001
  • HQ Location: Jersey City, NJ
  • LinkedIn® Page: www.linkedin.com
    2,850 employees on LinkedIn®
  • Ownership: NASDAQ: AVPT

Who Uses This Product?

  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 40% Medium, 27% Large

What Do G2 Reviewers Say About AvePoint Confidence Platform?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of the AvePoint Confidence Platform for seamless implementation and administration.
  • Users value the simplified cloud data protection of AvePoint Confidence Platform, enabling automated backups with ease.
  • Users value the automated backup frequency of AvePoint Confidence Platform, simplifying data protection for cloud environments.
  • Users value the comprehensive security features of AvePoint Confidence Platform, providing effortless data protection and compliance management.
  • Users appreciate the easy setup of AvePoint Confidence Platform, facilitating smooth implementation and ongoing management.
Cons
  • Users find the high cost of AvePoint Confidence Platform challenging, especially compared to similar applications.
  • Users experience backup issues with incomplete completions and limited frequency, leading to frustration in dependability.
  • Users find poor customer support frustrating, lacking proactivity in communication and timely issue notifications.
  • Users struggle with the slow performance of AvePoint Confidence Platform, facing long wait times and frequent timeouts.
  • Users experience technical issues with bugs, delayed enhancements, backup notifications, and frequent timeouts requiring re-logins.

What Are Recent G2 Reviews of AvePoint Confidence Platform?

What Are G2 Users Discussing About AvePoint Confidence Platform?

Keepit

Keepit provides next-level SaaS data protection purpose-built for the cloud. Securing data in a vendor-independent cloud safeguards , boosts cyber resilience, and future-proofs data protection. Unique, separate, and immutable data storage with no third-party sub-processors ensures compliance with local regulations and mitigates the impact of ransomware while guaranteeing continuous data access, business continuity, and fast and effective disaster recovery. Headquartered in Copenhagen with offices and data centers worldwide, over ten thousand companies trust Keepit for its ease of use and effortless backup and recovery of cloud data.

Average Rating: 4.7/5.0

Total Reviews: 163

How Do G2 Users Rate Keepit?

  • Has the product been a good partner in doing business?: 9.3/10 (Category avg: 9.1/10)
  • Encrypted Storage: 9.2/10 (Category avg: 9.1/10)
  • Security Standards: 9.0/10 (Category avg: 9.0/10)
  • Real-time Sync: 9.1/10 (Category avg: 8.7/10)

Who Is the Company Behind Keepit?

  • Seller: Keepit
  • Company Website:
  • Year Founded: 2007
  • HQ Location: Copenhagen, Denmark
  • LinkedIn® Page: www.linkedin.com
    626 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: IT Manager, System Administrator
  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 63% Medium, 21% Small

What Do G2 Reviewers Say About Keepit?

AI-generated summary from verified user reviews

Pros
  • Users admire the ease of use of Keepit, appreciating its intuitive interface and hassle-free management of backups.
  • Users praise the easy setup of Keepit, enabling quick backups and restores without technical hassle.
  • Users value the reliability of Keepit, ensuring secure access to documents and peace of mind regarding data safety.
  • Users value Keepit's highly secure cloud backup, which complies with data protection standards and ensures data safety.
  • Users value the quick and straightforward restore functionality, making data recovery hassle-free and efficient.
Cons
  • Users face backup issues with Keepit, highlighting the need for improved functionality and better support options.
  • Users find the complexity of the console challenging, struggling with navigation and file retrieval difficulties.
  • Users find the difficult navigation of Keepit frustrating, often making it hard to retrieve files quickly.
  • Users find Keepit expensive, particularly for comprehensive feature access and user backup costs.
  • Users find it disappointing that Keepit lacks backup options for specific systems like Microsoft Business Central ERP.

What Are Recent G2 Reviews of Keepit?

What Are G2 Users Discussing About Keepit?

HYCU

HYCU is the #1 AI Resilience Company. With one platform to backup and recover 100+ workloads across AI systems, SaaS applications, cloud environments, and on-premises infrastructure, HYCU eliminates the complexity and cost of out-of-phase data protection operations. With HYCU R-Cloud, organizations protect any workload, recover data to a location of their choice, and connect that data to streamline compliance and governance. When disruption strikes, they resume operations quickly and securely. Data anywhere, protected everywhere. What HYCU protects SaaS applications: Microsoft 365, iManage Cloud, Jira, Confluence, GitHub, Box, and 100+ additional applications. Identity & Access Management: Microsoft Entra ID, Okta, AWS IAM, and other IAM platforms. Cloud-native workloads: AWS, Google Cloud, and Microsoft Azure, including instances, storage buckets, databases, Amazon VPC, and AWS Route 53. On-premises and hybrid: Native, agentless protection for Nutanix, VMware, Dell, and NetApp with a software-only approach and complete storage flexibility. Core capabilities Backup and recovery · Disaster recovery · File-level and granular recovery · Data migration and mobility · Compliance and governance · SaaS data estate visualization Why HYCU 100% automated data protection, free from third-party risk. Competitive, transparent pricing with no lock-in. Trusted by thousands of enterprises and government agencies in 78 countries. 440+ partners worldwide.

Average Rating: 4.7/5.0

Total Reviews: 174

How Do G2 Users Rate HYCU?

  • Has the product been a good partner in doing business?: 9.6/10 (Category avg: 9.1/10)
  • Encrypted Storage: 9.1/10 (Category avg: 9.1/10)
  • Security Standards: 8.9/10 (Category avg: 9.0/10)
  • Real-time Sync: 8.8/10 (Category avg: 8.7/10)

Who Is the Company Behind HYCU?

  • Seller: HYCU
  • Company Website:
  • Year Founded: 2018
  • HQ Location: Boston, US
  • LinkedIn® Page: www.linkedin.com
    249 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: System Administrator
  • Top Industries: Information Technology and Services, Computer & Network Security
  • Company Size: 53% Medium, 23% Small

What Do G2 Reviewers Say About HYCU?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of HYCU, highlighting its intuitive setup and seamless integration for effortless backups.
  • Users appreciate the streamlined upgrade process and the ability for granular restores in HYCU's backup solution.
  • Users highlight the excellent customer support from HYCU, ensuring quick responses and ongoing assistance during issues.
  • Users commend the ease of use and rapid recovery features of HYCU, appreciating its strong immutable backup solutions.
  • Users commend the easy and intuitive setup of HYCU, enhancing efficiency and reducing management overhead.
Cons
  • Users are disappointed with the limited features in HYCU, especially regarding scheduling and SaaS platform support.
  • Users express concern over storage limitations, wishing for more robust backup options within HYCU's policies.
  • Users express concerns over backup issues, citing a need for native features and improved support responsiveness.
  • Users face information deficiency with HYCU, relying heavily on limited resources and unclear error messages.
  • Users feel the product lacks essential features like summary emails and flexible job scheduling, impacting compliance.

What Are Recent G2 Reviews of HYCU?

CrashPlan Platform

CrashPlan delivers enterprise-grade backup, recovery, and archiving to protect the data organizations cannot afford to lose. Our cloud-native platform helps businesses secure Microsoft 365, Google Workspace, endpoint, and server data with scalable protection that reduces risk, supports compliance, and controls storage costs. Built for modern IT environments, CrashPlan enables fast, reliable recovery while supporting long-term retention, legal hold, and broader data governance needs. We help enterprises strengthen resilience and maintain continuity without added complexity.

Average Rating: 4.9/5.0

Total Reviews: 263

How Do G2 Users Rate CrashPlan Platform?

  • Has the product been a good partner in doing business?: 9.9/10 (Category avg: 9.1/10)
  • Encrypted Storage: 10.0/10 (Category avg: 9.1/10)
  • Security Standards: 10.0/10 (Category avg: 9.0/10)
  • Real-time Sync: 10.0/10 (Category avg: 8.7/10)

Who Is the Company Behind CrashPlan Platform?

  • Seller: CrashPlan
  • Company Website:
  • Year Founded: 2001
  • HQ Location: Minneapolis, MN
  • LinkedIn® Page: www.linkedin.com
    164 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Administrator
  • Top Industries: Real Estate, Information Technology and Services
  • Company Size: 63% Medium, 36% Large

What Do G2 Reviewers Say About CrashPlan Platform?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the lightning-speed backup frequency of CrashPlan Platform, which ensures minimal downtime during restores.
  • Users value the ease of use of CrashPlan, making backup management simple and efficient for admins.
  • Users highlight the excellent security features of CrashPlan Platform, ensuring protection against ransomware and compliance with regulations.
  • Users appreciate the quality customer support provided by CrashPlan Platform, enhancing their overall experience and satisfaction.
  • Users value the keen and clear reporting support of CrashPlan, enhancing admin efficiency in managing backups.
Cons
  • Users note that the UI could be more engaging and suggest simplifying log fetching for easier troubleshooting.
  • Users find the reporting inadequate, with unclear data and issues like mismatched reports and slow restore progress.
  • Users experience restoration issues with CrashPlan Platform, facing slow processes and mismatched report data during recovery.
  • Users experience slow performance with loading times, which can be frustrating despite excellent support from the team.
  • Users report backup issues that can be resource-intensive, especially on older hardware, affecting overall performance.

What Are Recent G2 Reviews of CrashPlan Platform?

What Are G2 Users Discussing About CrashPlan Platform?

Cove Data Protection

Cove Data Protection, from N-able, is a cloud-first backup and disaster recovery service for servers, workstations, and Microsoft 365™, all managed from a multitenant web-based dashboard. Cove was created and optimized for the cloud, so incremental backups are up to 60 times smaller than with traditional image backup products. This allows you to back up more often, and the SaaS delivery format reduces administrative time, lowering your cost of service delivery. Storage in our private cloud is included, with data centers worldwide.

Average Rating: 4.5/5.0

Total Reviews: 435

How Do G2 Users Rate Cove Data Protection?

  • Has the product been a good partner in doing business?: 8.9/10 (Category avg: 9.1/10)
  • Encrypted Storage: 9.1/10 (Category avg: 9.1/10)
  • Security Standards: 8.8/10 (Category avg: 9.0/10)
  • Real-time Sync: 8.6/10 (Category avg: 8.7/10)

Who Is the Company Behind Cove Data Protection?

  • Seller: N-able
  • Company Website:
  • HQ Location: Morrisville, North Carolina
  • LinkedIn® Page: www.linkedin.com
    2,307 employees on LinkedIn®
  • Ownership: NYSE: NABL

Who Uses This Product?

  • Who Uses This: Owner, President
  • Top Industries: Information Technology and Services, Computer & Network Security
  • Company Size: 72% Small, 21% Medium

What Do G2 Reviewers Say About Cove Data Protection?

AI-generated summary from verified user reviews

Pros
  • Users find Cove Data Protection highly user-friendly, appreciating its intuitive dashboard and seamless backup management.
  • Users praise Cove Data Protection for its simple and reliable backup solutions, enhancing management with strong support.
  • Users appreciate the reliable performance of Cove Data Protection, ensuring smooth backups and effective data management.
  • Users value the automatic backup frequency of Cove Data Protection, ensuring seamless data management and peace of mind.
  • Users commend the easy setup of Cove Data Protection, enhanced by responsive support and seamless integration with existing tools.
Cons
  • Users experience backup issues during outages, with vague error messages and failed folder backups complicating recovery efforts.
  • Users experience backup failures during outages, vague error messages, and issues with restoring data effectively.
  • Users face challenges with restore issues during outages, leading to incomplete backups and vague error messages.
  • Users experience backup failures during internet outages, making data restoration difficult and creating vague error messages.
  • Users face restoration issues with Cove Data Protection, including slow recovery and unclear error messages during outages.

What Are Recent G2 Reviews of Cove Data Protection?

What Are G2 Users Discussing About Cove Data Protection?

SpinOne

SpinOne is an AI-powered SaaS data protection platform that combines automated backup and recovery, Data Leak and Loss Prevention (DLP), SaaS Security Posture Management (SSPM), ransomware protection, and continuous security monitoring to protect business-critical data across Google Workspace, Microsoft 365, Salesforce, and Slack. Recognized by Gartner in the Market Guide for SaaS Security Posture Management, SpinOne helps organizations secure, protect, recover, and govern SaaS data across their most critical cloud applications. Unlike traditional backup solutions or standalone security tools, SpinOne unifies SaaS backup, data recovery, Data Leak and Loss Prevention (DLP), SaaS Security Posture Management (SSPM), ransomware protection, and automated security controls in a single platform. Organizations use SpinOne to prevent data loss, reduce cyber risk, strengthen compliance, and improve business continuity. SpinOne provides automated Google Workspace backup and recovery for Gmail, Google Drive, Shared Drives, Calendar, Contacts, and Google Sites. IT teams can restore individual files, emails, folders, users, or complete accounts with point-in-time recovery to minimize downtime caused by accidental deletion, ransomware, insider threats, malicious applications, or operational errors. SpinOne also provides Microsoft 365 backup and recovery for Exchange Online, OneDrive, SharePoint, and Microsoft Teams. Across SaaS applications, SpinOne helps organizations maintain secure, recoverable, and compliant business data. Beyond backup and recovery, SpinOne protects SaaS environments with AI-powered Data Leak and Loss Prevention (DLP), helping organizations identify sensitive information, prevent unauthorized data exposure, reduce data leakage risks, and enforce security policies. SpinOne SaaS Security Posture Management (SSPM) continuously monitors SaaS environments, identifies security risks, detects misconfigurations, and helps automate remediation. Key capabilities include: Google Workspace backup and recovery Microsoft 365 backup and recovery SaaS backup and data protection Data Leak Prevention (DLP) Data Loss Prevention (DLP) SaaS Security Posture Management (SSPM) Ransomware detection and recovery Point-in-time recovery and granular restore Continuous SaaS security monitoring Sensitive data protection Compliance and audit readiness Business continuity and disaster recovery SpinOne has been recognized by Cyber Defense Magazine through multiple Global InfoSec Awards, including recognition for Secure SaaS Backup, Ransomware Protection for SaaS Data, SaaS/Cloud Security, Browser Security, and Data Security Posture Management categories. SpinOne helps organizations protect SaaS data throughout its lifecycle—from preventing data leaks and security risks to backing up critical information, detecting ransomware, and rapidly recovering after cyber incidents. Organizations choose SpinOne as a unified SaaS data protection platform to secure, back up, recover, and govern critical data across Google Workspace, Microsoft 365, Salesforce, and Slack.

Average Rating: 4.8/5.0

Total Reviews: 133

G2 Deal: Get $ 500 off SpinOne with this exclusive G2 deal!

SpinOne is an all-in-one, SaaS security platform that protects SaaS data for mission-critical SaaS applications. Start a 15-day free trial of SpinOne. When you're ready to purchase, add the promo code "SPINLOVER" to claim $ 500 off your first year of a main subscription purchase of SpinOne.

Price: $500 Off

View this exclusive G2 deal

How Do G2 Users Rate SpinOne?

  • Has the product been a good partner in doing business?: 9.6/10 (Category avg: 9.1/10)
  • Encrypted Storage: 9.3/10 (Category avg: 9.1/10)
  • Security Standards: 9.3/10 (Category avg: 9.0/10)
  • Real-time Sync: 9.2/10 (Category avg: 8.7/10)

Who Is the Company Behind SpinOne?

  • Seller: SpinAI
  • Company Website:
  • Year Founded: 2017
  • HQ Location: Palo Alto, California
  • LinkedIn® Page: www.linkedin.com
    91 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: IT Director, CEO
  • Top Industries: Marketing and Advertising, Non-Profit Organization Management
  • Company Size: 51% Medium, 40% Small

What Do G2 Reviewers Say About SpinOne?

AI-generated summary from verified user reviews

Pros
  • Users love the user-friendly interface of SpinOne, making backup and restoration quick and easy.
  • Users commend SpinOne for its excellent customer support, highlighting their responsiveness and proactive assistance in backups and restorations.
  • Users love the ease of use and reliability of SpinOne for efficiently backing up Google Workspace data.
  • Users value the reliability and ease of use of SpinOne for secure Google Workspace backups and peace of mind.
  • Users value the reliable granular backups of SpinOne, appreciating its ease of use and excellent support.
Cons
  • Users face backup issues with limited management features and complications during large migrations, causing frustration.
  • Users find the per user license cost expensive, especially for large organizations or smaller budgets.
  • Users find the poor interface design of SpinOne hinders navigation and complicates complex tasks.
  • Users find pricing issues difficult, particularly for larger organizations needing full coverage or smaller ones with budget constraints.
  • Users experience lack of backup management tools, causing challenges in version control and space management during migrations.

What Are Recent G2 Reviews of SpinOne?

What Are G2 Users Discussing About SpinOne?

Rewind Backups

Rewind is the leading SaaS resilience platform, helping organizations stay failover-ready in an increasingly complex cloud landscape. SaaS application vendors secure their own infrastructure, but the responsibility to protect account-level data, configurations, and business logic often falls on the customer. Rewind fills that gap with schema-aware recovery and precise, item-level restores that maintain the relationships between data, settings, and workflows. Rewind safeguards the operational backbone of platforms like Jira, Confluence, Bitbucket, GitHub, and Azure DevOps. It also helps organizations meet industry standards and regulatory requirements such as SOC 2 Type 2, GDPR, CCPA, and HIPAA, giving teams confidence in their security posture so they can recover quickly, satisfy auditors, and keep shipping.

Average Rating: 4.7/5.0

Total Reviews: 102

How Do G2 Users Rate Rewind Backups?

  • Has the product been a good partner in doing business?: 9.9/10 (Category avg: 9.1/10)
  • Encrypted Storage: 9.2/10 (Category avg: 9.1/10)
  • Security Standards: 9.5/10 (Category avg: 9.0/10)
  • Real-time Sync: 9.0/10 (Category avg: 8.7/10)

Who Is the Company Behind Rewind Backups?

  • Seller: Rewind
  • Company Website:
  • Year Founded: 2015
  • HQ Location: Ottawa, Ontario
  • LinkedIn® Page: www.linkedin.com
    134 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner, Software Engineer
  • Top Industries: Information Technology and Services, Retail
  • Company Size: 55% Small, 34% Medium

What Do G2 Reviewers Say About Rewind Backups?

AI-generated summary from verified user reviews

Pros
  • Users commend the exceptional customer support from Rewind Backups, highlighting their empathy and technical expertise.
  • Users value the reliable and automated backups of Rewind Backups, ensuring peace of mind for data recovery.
  • Users praise the easy setup of Rewind Backups, making configuration and testing a seamless experience.
  • Users commend Rewind Backups for their exceptional customer support, ensuring seamless integration and prompt resolutions for technical issues.
  • Users commend Rewind Backups for being affordable and easy to use, effectively meeting their backup needs.
Cons
  • Users experience backup issues like limited theme customization and reliance on engineering support for uploads/restores.
  • Users face difficulties restoring deleted items without engineering support, complicating the recovery process for backups.
  • Users note a lack of backup for theme customizations, wishing for more frequent and flexible backup options.
  • Users criticize the poor customer support of Rewind Backups, citing limited interaction and unhelpfulness during inquiries.
  • Users find pricing issues problematic, especially with data export restrictions and monthly costs for small businesses.

What Are Recent G2 Reviews of Rewind Backups?

What Are G2 Users Discussing About Rewind Backups?

Gearset DevOps

Gearset is the global leader in Salesforce DevOps. It’s a DevOps platform that helps organizations manage, automate, and govern the full Salesforce development lifecycle, from planning and deployment to testing, data management, and compliance. The platform is designed for Salesforce teams that need reliable, scalable DevOps processes across complex org environments. Gearset is used by mid-market and enterprise organizations across regulated and non-regulated industries, including healthcare, financial services, insurance, and technology. Typical users include Salesforce administrators, developers, DevOps engineers, release managers, and platform owners responsible for maintaining deployment quality, security, and operational consistency. The platform supports a wide range of Salesforce use cases, including metadata and CPQ deployments, CI/CD automation, code review workflows, sandbox seeding, test automation, and monitoring. As well as deployment automation, Gearset includes tools for Salesforce data protection and long-term data management, such as automated backups, data restore, and archiving. Observability and Org Intelligence features provide insight into org health, deployment risk, and system changes over time. Gearset also includes governance and compliance capabilities designed for enterprise environments. These features help teams maintain audit readiness and enforce access controls while supporting compliance frameworks such as SOX, ISO, HIPAA, and GDPR. The platform is delivered as a managed service and integrates with Salesforce environments without requiring complex local infrastructure. Key features and capabilities include: - Salesforce metadata, CPQ, and data deployments with CI/CD automation and version control integration - Code review, test automation, and release validation to support quality and consistency - Automated Salesforce backups, restore, and data archiving for data protection and retention - Sandbox seeding, observability, and Org Intelligence to support environment management and visibility - Governance features including audit trails, role-based access controls, and compliance support Gearset is a Salesforce Partner and has supported Salesforce teams globally since 2015. The platform is used by organizations managing multiple orgs (across regions), frequent releases, and complex compliance requirements, helping teams reduce deployment risk, improve operational visibility, and maintain control over Salesforce change management processes.

Average Rating: 4.7/5.0

Total Reviews: 311

How Do G2 Users Rate Gearset DevOps?

  • Has the product been a good partner in doing business?: 9.5/10 (Category avg: 9.1/10)
  • Encrypted Storage: 9.2/10 (Category avg: 9.1/10)
  • Security Standards: 9.2/10 (Category avg: 9.0/10)

Who Is the Company Behind Gearset DevOps?

  • Seller: Gearset
  • Company Website:
  • Year Founded: 2015
  • HQ Location: Cambridge, Cambridgeshire
  • LinkedIn® Page: www.linkedin.com
    369 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Salesforce Developer, Salesforce Administrator
  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 36% Medium, 33% Small

What Do G2 Reviewers Say About Gearset DevOps?

AI-generated summary from verified user reviews

Pros
  • Users find Gearset DevOps to be easy to use, enhancing their workflow and streamlining the development process.
  • Users value the seamless deployment process of Gearset DevOps, enhancing efficiency and integration with other tools.
  • Users find Gearset an easy deployment tool that streamlines release processes and enhances collaboration during development.
  • Users highlight the excellent customer support from Gearset, making setup and issue resolution smooth and reliable.
  • Users appreciate the deployment ease of Gearset DevOps, simplifying release processes and improving overall efficiency.
Cons
  • Users report deployment issues with missing translations and difficulties in diagnosing errors, complicating the deployment process.
  • Users find the complexity of managing connections and setting up CI/CD pipelines with Gearset challenging and time-consuming.
  • Users are frustrated with the lack of community support and difficulties in deleting records through Gearset.
  • Users find Gearset DevOps to be quite expensive, posing challenges for larger teams seeking budget approvals.
  • Users express concerns over missing features in Gearset, particularly regarding dependency tracking and translation deployments.

What Are Recent G2 Reviews of Gearset DevOps?

Tian Lin
TL
Researched and written by Tian Lin
Updated October 9, 2026

SaaS Backup Topics

Expand/Collapse

Learn More About SaaS Backup Software

SaaS Backup software buying insights at a glance

SaaS backup solutions help businesses preserve the integrity of the data generated by the SaaS products they use in the event that the data is lost or compromised. Some SaaS backup tools are specialized towards a specific SaaS product, while others take a more generalist approach and are compatible with several products. Typically, SaaS backup software tends to target, but is not exclusive to, CRMs, office suites, business instant messaging tools, and email systems – integral SaaS tools to daily workflow that would cause a significant setback if their data were lost.

Buyers typically use SaaS backup software to address common pain points, including a lack of restore flexibility, limited retention, slow recovery during incidents, and risk exposure from human error or ransomware. Based on G2 reviews, users value automated backups, fast recovery, and admin confidence that data is continuously protected. Many teams also cite improved compliance readiness, clearer audit logs, and reduced manual workload as core benefits. When evaluating the best SaaS backup software, buyers often compare multiple SaaS backup providers to balance restore granularity, platform coverage, and administrative simplicity.

Pricing varies depending on the number of users protected, the number of SaaS apps covered, storage volume, and retention length. Most vendors offer per-user or per-workload pricing, often with tiered plans that unlock longer retention, advanced reporting, and security governance features. Larger organizations typically move into annual enterprise contracts. When comparing SaaS backup tools, buyers tend to weigh pricing flexibility against restore speed, reporting clarity, and the ability to scale coverage across multiple SaaS systems, ensuring comprehensive coverage with no gaps.

Top 5 FAQs from software buyers during evaluation:

  • What data inside our SaaS applications does this backup software actually protect, and what falls outside its coverage?
  • How well does this SaaS backup software meet the needs of startups in terms of ease of setup, cost control, and recovery speed?
  • Can this solution support cloud-based server and workload backups as part of a broader data protection strategy?
  • How effectively does this platform scale for enterprise environments with multiple SaaS apps, compliance requirements, and recovery SLAs?
  • What criteria should we use to evaluate SaaS backup solutions for long-term reliability, governance, and operational simplicity?

G2’s top-rated SaaS backup software, based on verified user reviews, includes Salesforce Backup & Recover, Acronis Cyber Protect Cloud, Druva Data Security Cloud and Barracuda Cloud-to-Cloud Backup. (Source 2).

What are the top-reviewed SaaS Backup software on G2?

Acronis Cyber Protect Cloud

  • Reviews: 548
  • Satisfaction: 96
  • Market Presence: 96
  • G2 Score: 96

Druva Data Security Cloud

  • Reviews: 359
  • Satisfaction: 94
  • Market Presence: 92
  • G2 Score: 93

Salesforce Backup & Recover

  • Reviews: 364
  • Satisfaction: 91
  • Market Presence: 93
  • G2 Score: 92

Barracuda Cloud-to-Cloud Backup

  • Reviews: 121
  • Satisfaction: 73
  • Market Presence: 95
  • G2 Score: 84

IDrive Online and SaaS Backup, Object Storage e2

  • Reviews: 1,174
  • Satisfaction: 95
  • Market Presence: 72
  • G2 Score: 84

Satisfaction reflects user-reported ratings across various factors, including ease of use, feature fit, and quality of support. (Source 2)

Market Presence scores are calculated based on review volume, third-party signals, and overall market visibility. (Source 2)

G2 Score is a weighted composite of Satisfaction and Market Presence. (Source 2)

Learn how G2 scores products. (Source 1)

What I Often See in SaaS Backup Software

Feedback Pros: What Users Consistently Appreciate

  • Unified security and backup capabilities protect data across environments
  • “I appreciate the email security features, especially the ability to block and add specific addresses and IPs. The cyber cloud backup protection plans are also impressive, and I find their frequency of use to be excellent. The Microsoft 365 integration stands out for being very user-friendly and easy to navigate. Implementing the solution for users is straightforward as well. Lastly, I truly value the customer support—they are always friendly and extremely helpful.”- Muhammed S., Acronis Cyber Protect Cloud Review
  • Reliable Data Protection and Recovery Without Performance Slowdowns
  • “I appreciate how Own from Salesforce simplifies the process of protecting, backing up, and recovering important data without causing any slowdown. The platform feels dependable and operates smoothly, which really helps reduce the stress of managing information.”- Sydney F., Salesforce Backup & Recover Review
  • Centralized Protection With Smooth Integrations
  • “Druva is easy to use, with a clean dashboard that makes backups and restores straightforward even for non-specialists. Implementation was simple since it’s fully cloud-native, with no hardware to manage, though setting up policies and roles required some planning. My frequency of use is regular, as I check backup status, test restores, and run compliance reports. The number of features is strong, covering automated backups, ransomware protection, compliance tracking, and endpoint coverage. Integration is smooth with platforms like AWS, Microsoft 365, and Salesforce, giving us centralized data protection.”- Aijaz L, Druva Data Security Cloud Review

Cons: Where Many Platforms Fall Short

  • Better Cost Visibility Would Help Prevent Over-Retention
  • “The cost can get out of hand if you misconfigure your policies to keep copies of backups you may not need. Understanding how storage consumption can be monitored and how that can translate to your costs is essential.”- Rob I. Druva Data Security Cloud Review
  • Complex Setup, Rising Storage Costs, and Slower Large Restores
  • “The initial setup and data restore configuration can be a bit complex, and the backup storage costs increase as data volume grows. Sometimes, large-restore jobs take longer than expected, and certain metadata types aren’t fully covered without manual configuration. The UI could also be more modern and integrated directly within Salesforce.”- Divya M. Salesforce Backup & Recover Review
  • No Snapshot Comparison Between Periodic Backups
  • “You aren’t able to compare different periodic backups to provide a snapshot comparison of changes.”-Irwin M. Salesforce Backup & Recover Review

Expert Takeaway

G2 reviewers gave SaaS backup software an average star rating of 4.6, with a strong likelihood to recommend averaging 9.2 out of 10. The top-rated tools also earned consistently high marks for Ease of Use (avg. 6.39/7), Ease of Setup (avg. 6.42/7), Ease of Administration (avg. 6.59/7), and Quality of Support (avg. 6.54/7). These scores indicate that most platforms deliver value quickly and reliably, particularly for teams that depend on SaaS applications as systems of record for business-critical data.

Organizations reporting the highest ROI from SaaS backup software often point to platform usability, restore reliability, and administrative visibility as key differentiators. Reviews highlight that teams see the strongest outcomes when they standardize retention policies, regularly test restores, and monitor backup health through dashboards and alerts. 

For buyers evaluating SaaS backup tools, focusing on restoring granularity, retention controls, auditability, and ease of ongoing administration appears critical to long-term resilience and risk reduction.

SaaS Backup FAQs

What is SaaS backup software?

SaaS backup software securely backs up and restores data created inside cloud-based SaaS applications, helping businesses protect against accidental deletion, corruption, cyberattacks, and service outages. It’s designed to support continuous data availability and compliance with retention policies, particularly for SaaS systems such as email, CRM, and cloud office tools.

What is the best SaaS backup software for startups?

Based on G2 review data, the best SaaS backup software for startups is typically the one that protects core cloud apps while remaining easy to deploy and manage. 

What are SaaS solutions for server backup in the cloud?

SaaS solutions for server backup in the cloud are cloud-based backup platforms that store server data in secure cloud storage and provide automated backup scheduling, recovery, and retention management. These solutions are often part of broader backup and disaster recovery strategies and may integrate with other data protection tools to help businesses maintain resilience across infrastructure and applications.

What is the best cloud backup and recovery software for enterprises?

The best cloud backup and recovery software for enterprises typically supports large-scale backup and recovery across multiple SaaS applications and environments, with robust compliance, encryption, access controls, and audit logging. According to G2 review data, Salesforce Backup & Recover, Druva Data Security Cloud, Barracuda Cloud-to-Cloud Backup, and Clumio are the best software for enterprises. 

How to choose the SaaS Backup Solutions?

To choose the right SaaS backup solution, buyers should start by confirming the tool integrates with the SaaS apps they rely on and can capture, store, and restore the data generated inside those platforms. It’s also critical to evaluate where backups are stored (vendor cloud, third-party storage, or on-premises), how secure and compliant that storage is (including encryption, access controls, and audit logs), and whether the solution integrates with broader backup and data management tools.

Sources

1. G2 Scoring Methodologies

2. G2 Winter 2026 Reports

Researched By: Tian Lin

Last Updated On 12 January, 2026