Best Managed Detection and Response (MDR) Software
BS
Managed detection and response (MDR) software provides security monitoring and mitigation solutions for businesses. MDR providers proactively monitor their customers’ networks, endpoints, and other IT resources for security incidents. Upon detection of threats, the MDR provider will investigate and resolve issues without requiring direct response from their client. Companies use MDR services to protect themselves against web-based threats without requiring the use of dedicated onsite security staff.
MDR is conceptually related to both incident response software and endpoint detection and response software but solves the same issues in the form of a managed service. Comparatively, MDR services require less hands-on work for businesses and provide peace of mind without additional staffing and security solutions.
To qualify for inclusion in the Managed Detection and Response category, a provider must:
Monitor client networks and endpoints for security incidents
Resolve threats on the client’s behalf
Provide these managed services without the need of client assistance
Best Managed Detection and Response (MDR) Software At A Glance
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(266)4.7 out of 5
4th Easiest To Use in Managed Detection and Response (MDR) software
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Product Description
How are these determined?
This description is provided by the seller.
Sophos Managed Detection and Response (MDR) provides 24/7 threat hunting, detection, and response capabilities delivered by an expert team as a fully-managed service.
Users
- IT Manager
- IT Director
Industries
- Information Technology and Services
- Retail
Market Segment
- 58% Mid-Market
- 27% Enterprise
Sophos MDR Pros and Cons
How are these determined?
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Threat Detection
36
Ease of Use
32
Customer Support
29
24/7 Availability
28
Continuous Monitoring
25
Cons
Expensive
22
Communication Issues
10
False Positives
10
Implementation Challenges
7
Integration Issues
7
Sophos MDR features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 9.3
9.4
Proactive threat hunting
Average: 8.7
9.2
Automated remediation
Average: 8.5
9.2
Automated investigation
Average: 8.7
Seller Details
HQ Location
OxfordshireTwitter
@Sophos36,913 Twitter followers
(728)4.9 out of 5
Optimized for quick response
2nd Easiest To Use in Managed Detection and Response (MDR) software
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Product Description
How are these determined?
This description is provided by the seller.
Huntress is a comprehensive cybersecurity solution designed specifically for the Fortune 5,000,000 and the managed service providers (MSPs) that support them. This platform combines advanced technolog
Users
- Owner
- President
Industries
- Information Technology and Services
- Computer & Network Security
Market Segment
- 81% Small-Business
- 16% Mid-Market
Huntress Managed EDR Pros and Cons
How are these determined?
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
248
Ease of Use
219
Threat Detection
177
Deployment Ease
135
Easy Deployment
123
Cons
Improvements Needed
37
False Positives
29
Alert Issues
25
Limited Features
25
Inefficient Alert System
24
Huntress Managed EDR features and usability ratings that predict user satisfaction
9.7
Has the product been a good partner in doing business?
Average: 9.3
9.6
Proactive threat hunting
Average: 8.7
9.3
Automated remediation
Average: 8.5
9.5
Automated investigation
Average: 8.7
Seller Details
HQ Location
Ellicott City, USTwitter
@HuntressLabs34,733 Twitter followers
(271)4.7 out of 5
Optimized for quick response
1st Easiest To Use in Managed Detection and Response (MDR) software
View top Consulting Services for Arctic Wolf
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Product Description
How are these determined?
This description is provided by the seller.
Arctic Wolf® is the market leader in security operations. Using the cloud-native Arctic Wolf® Platform, we help organizations end cyber risk by providing security operations as a concierge service.
Users
- IT Manager
- IT Director
Industries
- Hospital & Health Care
- Financial Services
Market Segment
- 72% Mid-Market
- 19% Enterprise
Arctic Wolf Pros and Cons
How are these determined?
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
45
Threat Detection
40
Cybersecurity
26
Ease of Use
24
Risk Management
16
Cons
Expensive
8
Inefficient Ticketing System
5
Learning Curve
5
Cybersecurity Risks
4
False Positives
4
Arctic Wolf features and usability ratings that predict user satisfaction
9.5
Has the product been a good partner in doing business?
Average: 9.3
9.2
Proactive threat hunting
Average: 8.7
8.3
Automated remediation
Average: 8.5
8.9
Automated investigation
Average: 8.7
Seller Details
HQ Location
Eden Prairie, MNTwitter
@AWNetworks4,110 Twitter followers
(237)4.8 out of 5
5th Easiest To Use in Managed Detection and Response (MDR) software
View top Consulting Services for Blackpoint Cyber
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Product Description
How are these determined?
This description is provided by the seller.
Blackpoint Cyber is the forerunner in the managed detection and response space, leveraging our proprietary ecosystem to help our partners fight back and win against cyberthreats. We have served the co
Users
- President
- Owner
Industries
- Information Technology and Services
- Computer & Network Security
Market Segment
- 81% Small-Business
- 18% Mid-Market
Blackpoint Cyber Pros and Cons
How are these determined?
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
58
Ease of Use
40
Threat Detection
36
Alerts
34
Team Professionalism
32
Cons
Expensive
18
Portal Issues
13
Integration Issues
12
Inefficient Alert System
11
Confusing Interface
7
Blackpoint Cyber features and usability ratings that predict user satisfaction
9.6
Has the product been a good partner in doing business?
Average: 9.3
9.5
Proactive threat hunting
Average: 8.7
9.0
Automated remediation
Average: 8.5
9.2
Automated investigation
Average: 8.7
Seller Details
Twitter
@blackpointus1,483 Twitter followers
(1,023)4.6 out of 5
Optimized for quick response
3rd Easiest To Use in Managed Detection and Response (MDR) software
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Product Description
How are these determined?
This description is provided by the seller.
ThreatDown solutions simplify endpoint security by combining Malwarebytes’ award-winning detection and remediation with quick deployment in an easy user-interface – with one agent and one console -- t
Users
- IT Manager
- Owner
Industries
- Information Technology and Services
- Computer & Network Security
Market Segment
- 48% Small-Business
- 41% Mid-Market
ThreatDown Pros and Cons
How are these determined?
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
180
Security
124
Protection
110
Features
103
Threat Detection
101
Cons
Missing Features
38
Poor Customer Support
37
Communication Issues
33
False Positives
31
Poor Support Services
26
ThreatDown features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.3
9.2
Proactive threat hunting
Average: 8.7
9.1
Automated remediation
Average: 8.5
9.2
Automated investigation
Average: 8.7
Seller Details
HQ Location
Santa Clara, CATwitter
@Malwarebytes81,919 Twitter followers
(98)4.7 out of 5
Optimized for quick response
6th Easiest To Use in Managed Detection and Response (MDR) software
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Product Description
How are these determined?
This description is provided by the seller.
Red Canary is a leader in managed detection and response (MDR) and offers a range of products and services via its Security Operations Platform. As the security ally for nearly 1,000 organizations wor
Users
- Security Analyst
Industries
- Financial Services
- Manufacturing
Market Segment
- 56% Enterprise
- 41% Mid-Market
Red Canary Pros and Cons
How are these determined?
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
41
Threat Detection
25
Alert Management
16
Reliability
15
Continuous Monitoring
14
Cons
Communication Issues
8
Inefficient Alert System
7
Expensive
6
Poor Customer Support
4
Difficult Navigation
3
Red Canary features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 9.3
8.7
Proactive threat hunting
Average: 8.7
8.9
Automated remediation
Average: 8.5
8.9
Automated investigation
Average: 8.7
Seller Details
HQ Location
Denver, ColoradoTwitter
@redcanary29,157 Twitter followers
(44)4.6 out of 5
Optimized for quick response
12th Easiest To Use in Managed Detection and Response (MDR) software
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Product Description
How are these determined?
This description is provided by the seller.
Secureworks® Taegis™ MDR is an industry-leading solution that harnesses the power of AI with human expertise to deliver 24/7 threat monitoring, detection, investigation, and response capabilities. By
Users
No information available
Industries
- Financial Services
Market Segment
- 50% Mid-Market
- 39% Enterprise
Secureworks Taegis MDR Pros and Cons
How are these determined?
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
16
Threat Detection
11
Staff Expertise
9
Ease of Use
8
Easy Integrations
7
Cons
Communication Issues
4
Implementation Challenges
4
Learning Curve
4
Limited Integration
3
Expensive
2
Secureworks Taegis MDR features and usability ratings that predict user satisfaction
9.7
Has the product been a good partner in doing business?
Average: 9.3
9.2
Proactive threat hunting
Average: 8.7
8.0
Automated remediation
Average: 8.5
8.6
Automated investigation
Average: 8.7
Seller Details
HQ Location
Atlanta, USTwitter
@SecureWorks24,901 Twitter followers
(197)4.7 out of 5
Optimized for quick response
7th Easiest To Use in Managed Detection and Response (MDR) software
Entry Level Price:Contact Us
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Product Description
How are these determined?
This description is provided by the seller.
eSentire, Inc., the Authority in Managed Detection and Response (MDR), protects the critical data and applications of 2000+ organizations in 80+ countries, across 35 industries from known and unknown
Users
- CTO
- Director of IT
Industries
- Financial Services
- Legal Services
Market Segment
- 59% Mid-Market
- 24% Enterprise
eSentire Pros and Cons
How are these determined?
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Staff Expertise
13
Customer Support
12
Response Time
10
Immediate Response
9
Reliability
8
Cons
Inefficient Alert System
5
Communication Issues
4
Expensive
4
Difficult Navigation
3
Access Restrictions
2
eSentire features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 9.3
9.3
Proactive threat hunting
Average: 8.7
8.8
Automated remediation
Average: 8.5
9.0
Automated investigation
Average: 8.7
Seller Details
HQ Location
Waterloo, OntarioTwitter
@eSentire6,383 Twitter followers
(290)4.7 out of 5
View top Consulting Services for CrowdStrike Falcon Endpoint Protection Platform
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Product Description
How are these determined?
This description is provided by the seller.
CrowdStrike’s leading cloud-based Falcon platform protects your systems through a single lightweight sensor — there is no on-premises equipment to be maintained, managed or updated, and no need for fr
Users
- Security Analyst
- Cyber Security Analyst
Industries
- Information Technology and Services
- Computer & Network Security
Market Segment
- 54% Enterprise
- 38% Mid-Market
CrowdStrike Falcon Endpoint Protection Platform Pros and Cons
How are these determined?
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Features
51
Ease of Use
43
Security
43
Threat Detection
37
Detection
36
Cons
Missing Features
13
Expensive
12
Complexity
10
Limited Features
10
Difficult Navigation
9
CrowdStrike Falcon Endpoint Protection Platform features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.3
9.0
Proactive threat hunting
Average: 8.7
9.0
Automated remediation
Average: 8.5
8.9
Automated investigation
Average: 8.7
Seller Details
Twitter
@CrowdStrike106,733 Twitter followers
Ownership
NASDAQ: CRWD
(65)4.7 out of 5
Optimized for quick response
9th Easiest To Use in Managed Detection and Response (MDR) software
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Product Description
How are these determined?
This description is provided by the seller.
Expel is the leading managed detection and response (MDR) provider trusted by some of the world’s most recognizable brands to expel their adversaries, minimize risk, and build security resilience. Exp
Users
No information available
Industries
- Computer Software
- Financial Services
Market Segment
- 49% Enterprise
- 34% Mid-Market
Expel Pros and Cons
How are these determined?
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
22
Security
19
Ease of Use
17
Easy Integrations
16
Detection
15
Cons
Lack of Features
8
Limited Integration
8
Communication Issues
7
Expensive
7
Inefficient Alert System
5
Expel features and usability ratings that predict user satisfaction
9.5
Has the product been a good partner in doing business?
Average: 9.3
8.1
Proactive threat hunting
Average: 8.7
8.1
Automated remediation
Average: 8.5
9.0
Automated investigation
Average: 8.7
Seller Details
HQ Location
Herndon, VirginiaTwitter
@ExpelSecurity12,728 Twitter followers
(33)4.9 out of 5
8th Easiest To Use in Managed Detection and Response (MDR) software
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Product Description
How are these determined?
This description is provided by the seller.
Huntress Managed Identity Threat Detection & Response (ITDR) is a specialized cybersecurity solution designed to help organizations safeguard their identity systems against a range of identity-bas
Users
No information available
Industries
- Information Technology and Services
- Computer & Network Security
Market Segment
- 94% Small-Business
- 3% Enterprise
Huntress Managed ITDR Pros and Cons
How are these determined?
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Threat Detection
12
Continuous Monitoring
9
Alert Management
7
Customer Support
7
Setup Ease
7
Cons
Inefficient Alert System
4
Poor User Interface
3
Inadequate Detection
2
Limited Control
2
Poor Reporting
2
Huntress Managed ITDR features and usability ratings that predict user satisfaction
9.8
Has the product been a good partner in doing business?
Average: 9.3
9.5
Proactive threat hunting
Average: 8.7
9.4
Automated remediation
Average: 8.5
9.5
Automated investigation
Average: 8.7
Seller Details
HQ Location
Ellicott City, USTwitter
@HuntressLabs34,733 Twitter followers
Entry Level Price:Contact Us
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Product Description
How are these determined?
This description is provided by the seller.
Fortra's Alert Logic Managed Detection and Response (MDR) is designed to help organizations enhance their cybersecurity posture by providing continuous monitoring, threat detection, and incident respo
Users
- Senior Software Engineer
Industries
- Information Technology and Services
- Computer Software
Market Segment
- 53% Mid-Market
- 35% Enterprise
Alert Logic MDR Pros and Cons
How are these determined?
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Threat Detection
14
Alert Management
9
Deployment Ease
9
Ease of Use
9
Visibility
9
Cons
Learning Curve
12
Expensive
9
Inefficient Alert System
5
Complex Configuration
4
Difficult Navigation
4
Alert Logic MDR features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 9.3
8.7
Proactive threat hunting
Average: 8.7
8.3
Automated remediation
Average: 8.5
8.2
Automated investigation
Average: 8.7
Seller Details
Twitter
@fortraofficial2,431 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Product Description
How are these determined?
This description is provided by the seller.
Cynet is the ultimate All-in-One Managed Cybersecurity Platform that delivers robust and comprehensive protection for small to medium enterprises (SMEs) while maximizing operational efficiency for man
Users
- SOC Analyst
- Technical Engineer
Industries
- Computer & Network Security
- Information Technology and Services
Market Segment
- 59% Mid-Market
- 34% Small-Business
Cynet - All-in-One Cybersecurity Platform Pros and Cons
How are these determined?
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
47
Threat Detection
38
Security
36
Features
34
Cybersecurity
25
Cons
Missing Features
14
Poor Interface
11
Slow Performance
11
Alert Issues
10
Limited Features
10
Cynet - All-in-One Cybersecurity Platform features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 9.3
9.3
Proactive threat hunting
Average: 8.7
9.4
Automated remediation
Average: 8.5
9.2
Automated investigation
Average: 8.7
Seller Details
HQ Location
Boston, MATwitter
@Cynet3601,090 Twitter followers
(276)4.8 out of 5
14th Easiest To Use in Managed Detection and Response (MDR) software
View top Consulting Services for ThreatLocker
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Product Description
How are these determined?
This description is provided by the seller.
The ThreatLocker suite of security tools are powerful and designed so that everyone from businesses to government agencies to academic institutions can directly control exactly what applications run o
Users
- CEO
- President
Industries
- Information Technology and Services
- Computer & Network Security
Market Segment
- 61% Small-Business
- 32% Mid-Market
ThreatLocker Pros and Cons
How are these determined?
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
95
Threat Detection
83
Ease of Use
82
Security
74
Features
70
Cons
Learning Curve
43
Difficult Learning Curve
27
Difficult Configuration
17
Complexity
16
Difficult Navigation
14
ThreatLocker features and usability ratings that predict user satisfaction
9.7
Has the product been a good partner in doing business?
Average: 9.3
8.8
Proactive threat hunting
Average: 8.7
8.6
Automated remediation
Average: 8.5
8.3
Automated investigation
Average: 8.7
Seller Details
HQ Location
Orlando, Florida, United StatesTwitter
@ThreatLocker2,116 Twitter followers
(26)4.8 out of 5
11th Easiest To Use in Managed Detection and Response (MDR) software
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Product Description
How are these determined?
This description is provided by the seller.
Security and Compliance Automation Platform for complete business protection 24/7. - Monitor and prevent threats 24/7 - Detect, respond, and remediate - Comply with ISO 27001 and SOC 2 - Integrate yo
Users
No information available
Industries
- Information Technology and Services
- Marketing and Advertising
Market Segment
- 65% Mid-Market
- 23% Small-Business
UnderDefense MAXI Pros and Cons
How are these determined?
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Threat Detection
11
Cybersecurity
7
24/7 Availability
5
Visibility
5
Alerting System
4
Cons
Learning Curve
3
Complex Setup
2
Dashboard Issues
1
Difficult Setup
1
Implementation Challenges
1
UnderDefense MAXI features and usability ratings that predict user satisfaction
9.8
Has the product been a good partner in doing business?
Average: 9.3
9.8
Proactive threat hunting
Average: 8.7
9.8
Automated remediation
Average: 8.5
10.0
Automated investigation
Average: 8.7
Seller Details
Twitter
@underdefense156 Twitter followers
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