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The Top 20 Easiest To Use Managed Detection and Response (MDR) Software

See the top Managed Detection and Response (MDR) Software products based on usability ratings. A product’s usability score is calculated by a proprietary algorithm that factors in real user satisfaction ratings of how easy the product is to administer, as well as how well the product meets business requirements, among other ratings. Compare products according to their usability scores to streamline the buying process and quickly identify the best products based on real user experiences.

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Usability Score

Compare

Huntress Managed EDR

9.5

Overall Usability Score

9.5

Usability Score Breakdown

Ease of Admin

Average: 9.2

9.6

Ease of Use

Average: 9.2

9.6

Meets Requirements

Average: 9.4

9.5

Customer Segment Breakdown

Small Business

81%

Mid Market

16%

Enterprise

ThreatDown

9.4

Overall Usability Score

9.4

Usability Score Breakdown

Ease of Admin

Average: 9.2

9.3

Ease of Use

Average: 9.2

9.2

Meets Requirements

Average: 9.4

9.3

Customer Segment Breakdown

Small Business

48%

Mid Market

40%

Enterprise

12%

Sophos MDR

9.4

Overall Usability Score

9.4

Usability Score Breakdown

Ease of Admin

Average: 9.2

9.2

Ease of Use

Average: 9.2

9.3

Meets Requirements

Average: 9.4

9.4

Customer Segment Breakdown

Small Business

16%

Mid Market

58%

Enterprise

27%

Blackpoint Cyber

9.2

Overall Usability Score

9.2

Usability Score Breakdown

Ease of Admin

Average: 9.2

9.3

Ease of Use

Average: 9.2

9.2

Meets Requirements

Average: 9.4

9.4

Customer Segment Breakdown

Small Business

81%

Mid Market

18%

Enterprise

Red Canary

9.2

Overall Usability Score

9.2

Usability Score Breakdown

Ease of Admin

Average: 9.2

9.1

Ease of Use

Average: 9.2

9.1

Meets Requirements

Average: 9.4

9.0

Customer Segment Breakdown

Small Business

Mid Market

41%

Enterprise

56%

eSentire

9.1

Overall Usability Score

9.1

Usability Score Breakdown

Ease of Admin

Average: 9.2

8.8

Ease of Use

Average: 9.2

8.7

Meets Requirements

Average: 9.4

9.5

Customer Segment Breakdown

Small Business

17%

Mid Market

59%

Enterprise

23%

Arctic Wolf

9.1

Overall Usability Score

9.1

Usability Score Breakdown

Ease of Admin

Average: 9.2

9.3

Ease of Use

Average: 9.2

9.3

Meets Requirements

Average: 9.4

9.6

Customer Segment Breakdown

Small Business

Mid Market

77%

Enterprise

13%

Huntress Managed ITDR

9.0

Overall Usability Score

9.0

Usability Score Breakdown

Ease of Admin

Average: 9.2

9.5

Ease of Use

Average: 9.2

9.6

Meets Requirements

Average: 9.4

9.5

Customer Segment Breakdown

Small Business

94%

Mid Market

Enterprise

Expel

8.9

Overall Usability Score

8.9

Usability Score Breakdown

Ease of Admin

Average: 9.2

9.2

Ease of Use

Average: 9.2

9.0

Meets Requirements

Average: 9.4

9.1

Customer Segment Breakdown

Small Business

17%

Mid Market

32%

Enterprise

51%

#10

CyberMaxx

8.9

Overall Usability Score

8.9

Usability Score Breakdown

Ease of Admin

Average: 9.2

9.6

Ease of Use

Average: 9.2

9.8

Meets Requirements

Average: 9.4

9.8

Customer Segment Breakdown

Small Business

Mid Market

30%

Enterprise

61%

#11

UnderDefense MAXI

8.9

Overall Usability Score

8.9

Usability Score Breakdown

Ease of Admin

Average: 9.2

9.5

Ease of Use

Average: 9.2

9.6

Meets Requirements

Average: 9.4

9.7

Customer Segment Breakdown

Small Business

23%

Mid Market

65%

Enterprise

12%

#12

Adlumin

8.8

Overall Usability Score

8.8

Usability Score Breakdown

Ease of Admin

Average: 9.2

9.1

Ease of Use

Average: 9.2

9.5

Meets Requirements

Average: 9.4

9.7

Customer Segment Breakdown

Small Business

20%

Mid Market

63%

Enterprise

17%

#13

Secureworks Taegis ManagedXDR

8.8

Overall Usability Score

8.8

Usability Score Breakdown

Ease of Admin

Average: 9.2

9.2

Ease of Use

Average: 9.2

9.5

Meets Requirements

Average: 9.4

9.3

Customer Segment Breakdown

Small Business

11%

Mid Market

50%

Enterprise

39%

#14

Alert Logic MDR

8.7

Overall Usability Score

8.7

Usability Score Breakdown

Ease of Admin

Average: 9.2

8.4

Ease of Use

Average: 9.2

8.4

Meets Requirements

Average: 9.4

9.2

Customer Segment Breakdown

Small Business

16%

Mid Market

50%

Enterprise

34%

#15

Defendify All-In-One Cybersecurity® Solution

8.7

Overall Usability Score

8.7

Usability Score Breakdown

Ease of Admin

Average: 9.2

9.9

Ease of Use

Average: 9.2

9.6

Meets Requirements

Average: 9.4

9.8

Customer Segment Breakdown

Small Business

65%

Mid Market

35%

#16

CrowdStrike Falcon Endpoint Protection Platform

8.7

Overall Usability Score

8.7

Usability Score Breakdown

Ease of Admin

Average: 9.2

9.1

Ease of Use

Average: 9.2

9.6

Meets Requirements

Average: 9.4

9.7

Customer Segment Breakdown

Small Business

Mid Market

39%

Enterprise

53%

#17

ThreatLocker

8.7

Overall Usability Score

8.7

Usability Score Breakdown

Ease of Admin

Average: 9.2

9.0

Ease of Use

Average: 9.2

8.2

Meets Requirements

Average: 9.4

9.4

Customer Segment Breakdown

Small Business

61%

Mid Market

32%

Enterprise

#18

Cynet - All-in-One Cybersecurity Platform

8.5

Overall Usability Score

8.5

Usability Score Breakdown

Ease of Admin

Average: 9.2

9.2

Ease of Use

Average: 9.2

8.8

Meets Requirements

Average: 9.4

9.2

Customer Segment Breakdown

Small Business

34%

Mid Market

58%

Enterprise

#19

CYREBRO

8.5

Overall Usability Score

8.5

Usability Score Breakdown

Ease of Admin

Average: 9.2

8.9

Ease of Use

Average: 9.2

8.5

Meets Requirements

Average: 9.4

8.7

Customer Segment Breakdown

Small Business

19%

Mid Market

68%

Enterprise

13%

#20

Cybereason Managed Detection and Response

8.4

Overall Usability Score

8.4

Usability Score Breakdown

Ease of Admin

Average: 9.2

9.1

Ease of Use

Average: 9.2

9.1

Meets Requirements

Average: 9.4

9.1

Customer Segment Breakdown

Mid Market

50%

Enterprise

50%