The Top 20 Easiest To Use Managed Detection and Response (MDR) Software

See the top Managed Detection and Response (MDR) Software products based on usability ratings. A product’s usability score is calculated by a proprietary algorithm that factors in real user satisfaction ratings of how easy the product is to administer, as well as how well the product meets business requirements, among other ratings. Compare products according to their usability scores to streamline the buying process and quickly identify the best products based on real user experiences.

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Usability Score

Compare

Huntress Managed EDR

9.6

Overall Usability Score

9.6

Usability Score Breakdown

Ease of Admin

Average: 9.3

9.6

Ease of Use

Average: 9.3

9.6

Meets Requirements

Average: 9.5

9.6

Customer Segment Breakdown

Small Business

80%

Mid Market

17%

Enterprise

Arctic Wolf

9.5

Overall Usability Score

9.5

Usability Score Breakdown

Ease of Admin

Average: 9.3

9.5

Ease of Use

Average: 9.3

9.4

Meets Requirements

Average: 9.5

9.6

Customer Segment Breakdown

Small Business

11%

Mid Market

69%

Enterprise

19%

Huntress Managed ITDR

9.4

Overall Usability Score

9.4

Usability Score Breakdown

Ease of Admin

Average: 9.3

9.7

Ease of Use

Average: 9.3

9.6

Meets Requirements

Average: 9.5

9.4

Customer Segment Breakdown

Small Business

78%

Mid Market

21%

Enterprise

Sophos MDR

9.4

Overall Usability Score

9.4

Usability Score Breakdown

Ease of Admin

Average: 9.3

9.3

Ease of Use

Average: 9.3

9.3

Meets Requirements

Average: 9.5

9.3

Customer Segment Breakdown

Small Business

16%

Mid Market

63%

Enterprise

21%

ThreatDown

9.3

Overall Usability Score

9.3

Usability Score Breakdown

Ease of Admin

Average: 9.3

9.3

Ease of Use

Average: 9.3

9.3

Meets Requirements

Average: 9.5

9.3

Customer Segment Breakdown

Small Business

47%

Mid Market

41%

Enterprise

12%

eSentire

9.2

Overall Usability Score

9.2

Usability Score Breakdown

Ease of Admin

Average: 9.3

8.9

Ease of Use

Average: 9.3

8.9

Meets Requirements

Average: 9.5

9.2

Customer Segment Breakdown

Small Business

14%

Mid Market

62%

Enterprise

24%

Red Canary

9.1

Overall Usability Score

9.1

Usability Score Breakdown

Ease of Admin

Average: 9.3

8.9

Ease of Use

Average: 9.3

9.1

Meets Requirements

Average: 9.5

8.9

Customer Segment Breakdown

Small Business

Mid Market

40%

Enterprise

56%

Acronis Cyber Protect Cloud

9.1

Overall Usability Score

9.1

Usability Score Breakdown

Ease of Admin

Average: 9.3

9.3

Ease of Use

Average: 9.3

9.2

Meets Requirements

Average: 9.5

9.1

Customer Segment Breakdown

Small Business

69%

Mid Market

29%

Enterprise

Guardz

9.0

Overall Usability Score

9.0

Usability Score Breakdown

Ease of Admin

Average: 9.3

9.1

Ease of Use

Average: 9.3

9.3

Meets Requirements

Average: 9.5

9.0

Customer Segment Breakdown

Small Business

75%

Mid Market

21%

Enterprise

#10

Blackpoint Cyber

8.9

Overall Usability Score

8.9

Usability Score Breakdown

Ease of Admin

Average: 9.3

8.9

Ease of Use

Average: 9.3

9.1

Meets Requirements

Average: 9.5

9.2

Customer Segment Breakdown

Small Business

82%

Mid Market

17%

Enterprise

#11

CrowdStrike Falcon Endpoint Protection Platform

8.9

Overall Usability Score

8.9

Usability Score Breakdown

Ease of Admin

Average: 9.3

9.2

Ease of Use

Average: 9.3

8.9

Meets Requirements

Average: 9.5

9.7

Customer Segment Breakdown

Small Business

12%

Mid Market

44%

Enterprise

45%

#12

ESET PROTECT

8.9

Overall Usability Score

8.9

Usability Score Breakdown

Ease of Admin

Average: 9.3

8.9

Ease of Use

Average: 9.3

9.5

Meets Requirements

Average: 9.5

9.6

Customer Segment Breakdown

Small Business

45%

Mid Market

45%

Enterprise

10%

#13

CyberMaxx

8.9

Overall Usability Score

8.9

Usability Score Breakdown

Ease of Admin

Average: 9.3

10.0

Ease of Use

Average: 9.3

9.5

Meets Requirements

Average: 9.5

9.5

Customer Segment Breakdown

Small Business

11%

Mid Market

33%

Enterprise

56%

#14

Field Effect MDR

8.8

Overall Usability Score

8.8

Usability Score Breakdown

Ease of Admin

Average: 9.3

9.3

Ease of Use

Average: 9.3

9.2

Meets Requirements

Average: 9.5

9.5

Customer Segment Breakdown

Small Business

61%

Mid Market

33%

Enterprise

#15

Todyl Security Platform

8.8

Overall Usability Score

8.8

Usability Score Breakdown

Ease of Admin

Average: 9.3

8.7

Ease of Use

Average: 9.3

8.8

Meets Requirements

Average: 9.5

9.2

Customer Segment Breakdown

Small Business

90%

Mid Market

Enterprise

#16

Cynet

8.7

Overall Usability Score

8.7

Usability Score Breakdown

Ease of Admin

Average: 9.3

9.4

Ease of Use

Average: 9.3

9.2

Meets Requirements

Average: 9.5

9.4

Customer Segment Breakdown

Small Business

30%

Mid Market

58%

Enterprise

12%

#17

Wirespeed

8.7

Overall Usability Score

8.7

Usability Score Breakdown

Ease of Admin

Average: 9.3

10.0

Ease of Use

Average: 9.3

10.0

Meets Requirements

Average: 9.5

10.0

Customer Segment Breakdown

Small Business

40%

Mid Market

60%

#18

Defendify All-In-One Cybersecurity Solution

8.6

Overall Usability Score

8.6

Usability Score Breakdown

Ease of Admin

Average: 9.3

9.5

Ease of Use

Average: 9.3

9.5

Meets Requirements

Average: 9.5

9.7

Customer Segment Breakdown

Small Business

65%

Mid Market

35%

#19

UnderDefense MAXI

8.6

Overall Usability Score

8.6

Usability Score Breakdown

Ease of Admin

Average: 9.3

9.8

Ease of Use

Average: 9.3

9.7

Meets Requirements

Average: 9.5

9.9

Customer Segment Breakdown

Small Business

23%

Mid Market

65%

Enterprise

12%

#20

Pondurance

8.6

Overall Usability Score

8.6

Usability Score Breakdown

Ease of Admin

Average: 9.3

9.3

Ease of Use

Average: 9.3

9.1

Meets Requirements

Average: 9.5

9.7

Customer Segment Breakdown

Small Business

Mid Market

69%

Enterprise

23%