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Arctic Wolf Reviews & Product Details

Arctic Wolf Overview

What is Arctic Wolf?

Arctic Wolf® is the market leader in security operations. Using the cloud-native Arctic Wolf® Platform, we help organizations end cyber risk by providing security operations as a concierge service. Arctic Wolf solutions include Arctic Wolf® Managed Detection and Response (MDR), Managed Risk, and Managed Security Awareness —each delivered by the industry’s original Concierge Security® Team. Highly-trained Concierge Security experts work as an extension of internal teams to provide 24x7 monitoring, detection, and response, as well as ongoing risk management to give organizations the protection, resilience and guidance they need to defend against cyber threats. Visit arcticwolf.com to get the latest industry resources and learn more about our solutions.

Arctic Wolf Details
Product Website
Languages Supported
English
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Product Description

Arctic Wolf provides Cyber-SOC as a service, designed to make every link in the security chain stronger.


Seller Details
Company Website
Year Founded
2012
HQ Location
Eden Prairie, MN
Twitter
@AWNetworks
4,043 Twitter followers
LinkedIn® Page
www.linkedin.com
2,629 employees on LinkedIn®
Description

Every year new technologies, vendors, and solutions emerge—yet despite this constant innovation, high-profile breaches are all over the headlines.In response, organizations have scrambled to develop a better security posture, but the dizzying array of options leaves resource-constrained IT and security leaders wondering how to proceed.Enter Arctic Wolf, the market leader in Security Operations.Using the cloud-native Arctic Wolf Aurora Platform, we help organizations end cyber risk by providing security operations as a concierge service. Arctic Wolf solutions include Arctic Wolf® Managed Detection and Response (MDR), Managed Risk, Managed Security Awareness, and Incident Response; each delivered by our Concierge Delivery Model. Highly-trained security experts work as an extension of internal teams to provide
4×7 monitoring, detection and response, as well as ongoing risk management to proactively protect organizations while continually strengthening their security posture.


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Recent Arctic Wolf Reviews

Verified User
A
Verified UserMid-Market (51-1000 emp.)
5.0 out of 5
"Arctic Wolf is a wonderful company to work with."
Arctic Wolf has helped our company with security and helped us train our employees not to just click on things and links, has helped with our secur...
Verified User
A
Verified UserMid-Market (51-1000 emp.)
5.0 out of 5
"Arctic Wolf Managed Detection and Response: Unmatched Cybersecurity Excellence"
Having the MDR solution in place is not only great for collecting logs for threat remediation, it's also great for troubleshooting everyday issues ...
Verified User
A
Verified UserEnterprise (> 1000 emp.)
5.0 out of 5
"Effective SOC for a small IT Security Team"
Arctic Wolf MDR help us to review all the logs from all of our security tools and identity relevant events that need our attention. It is also repl...
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157 Arctic Wolf Reviews

4.7 out of 5
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157 Arctic Wolf Reviews
4.7 out of 5
157 Arctic Wolf Reviews
4.7 out of 5

Arctic Wolf Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Arctic WolfQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Chris C.
CC
Cardano Delegated Representative (DRep)
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Arctic Wolf?

Arctic Wolf helps cut down the noise of a very log heavy environment full of nuisance alerts that can make it hard to discern where the real issues are. By leveringing Arctic Wolf we're able to focus on specific threats in our infrastructure and address vulnerabilities that put us at risk. Review collected by and hosted on G2.com.

What do you dislike about Arctic Wolf?

There's a lot to do in setup and it can take months to effectively improve your security posture to something meaningful that you understand. It's not an overnight shift and it takes time. Not a fault of Arctic Wolf - it's a process that covers several layers of security across all areas of the infrastructure. Review collected by and hosted on G2.com.

What problems is Arctic Wolf solving and how is that benefiting you?

Arctic Wolf is helping us educate our users with security awareness training through their managed platform, and keeping us secure by keeping an eye on the daily activates ongoing that we simply do not have the time, skillset, or resources to go through. This allows us to work on other issues that matter in our infrastructure and building it out while effectively having a 24/7 service watching our backs and pointing out threats or vulnerabilities when they come up. Review collected by and hosted on G2.com.

RS
VP-IT, ISO
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Arctic Wolf?

That we, a small company. have access to the tools that Arctic Wolf provides, at an affordable price. We struggled with cybersecurity moniroring for years as it was always way too expensive. Arctic Wolf solved that problem for us! The products are always ecolving as well, it is not a static product suite! Review collected by and hosted on G2.com.

What do you dislike about Arctic Wolf?

That i didn.t sign up with them earlier! I would like to see monitoring of AI events that take place at my company with more detail. Review collected by and hosted on G2.com.

What problems is Arctic Wolf solving and how is that benefiting you?

Prior to Artis Wolf we had little insight into the mounds of event data that we produced, we pretty much ignored it. As a regulated industry, this wasn't great. Now i have a trusted company looking at my logs and more. The reports from the data are well thought out and easy to ready and digest. Which makes it easy to share withthe board! Review collected by and hosted on G2.com.

Verified User in Entertainment
AE
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Arctic Wolf?

Having the MDR solution in place is not only great for collecting logs for threat remediation, it's also great for troubleshooting everyday issues where you need to review logs. I simple ticket to support can get you a wealth of information from the log collection. Another great thing about Arctic Wolf in general is the dedicated concierge team, they get to know you and your environment and with the monthly reviews you can continue to move your security posture forward. Review collected by and hosted on G2.com.

What do you dislike about Arctic Wolf?

There's not much to dislike, it greatly is a great product! Review collected by and hosted on G2.com.

What problems is Arctic Wolf solving and how is that benefiting you?

Not having a dedicated security team and being a small company, having Arctic Wolf as our security partner helps us by being able to stay on top of security management. It also allows us to have a 24x7x365 team monitoring events on the network. Review collected by and hosted on G2.com.

Verified User in Manufacturing
AM
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Arctic Wolf?

Arctic Wolf MDR help us to review all the logs from all of our security tools and identity relevant events that need our attention. It is also replacing our on premise SIEM. The Arctic Wolf SOC team is excellent and very responsive. The MDR solution help us to operate a very effective SOC with a very small IT Security team. Review collected by and hosted on G2.com.

What do you dislike about Arctic Wolf?

The data analytic tools for end user is not as user friend. Only limited data are kept online. Historical data need to be requested from archive. Review collected by and hosted on G2.com.

What problems is Arctic Wolf solving and how is that benefiting you?

AWN analyzes all security events logs from all of our security tools and applications, and identify relevant events for classification before alerting my IT Security Team. This allow us to take full advantage of all the Security tools while running a small IT Security team. Review collected by and hosted on G2.com.

JM
Director of IT
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Arctic Wolf?

Arctic Wolf has been a great partner protecting our environment, But they have also looked for additional solutions to further protect us. They keep in touch with us making sure we are satisfied with the protection. This was easy to setup in our environment and we could get to use it right away. Review collected by and hosted on G2.com.

What do you dislike about Arctic Wolf?

The biggest problem is that I did not start it sooner. Review collected by and hosted on G2.com.

What problems is Arctic Wolf solving and how is that benefiting you?

The MDR solution helps put an extra set of eyes protecting our environment from cyber incidents, including compromised accounts. They make sure if there are any changes to our environment that would put it in jeopardy. Review collected by and hosted on G2.com.

Cort B.
CB
Chief Information Officer
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Arctic Wolf?

Arctic Wolf gives us peace of mind. We know that all of our locations from the network down to the computer level are being monitored 24/7 and we are immediately alerted on any anomalous activity. Arctic Wolf probably saves us from having 3-4 full-time employees to watch all of our traffic and logs. Review collected by and hosted on G2.com.

What do you dislike about Arctic Wolf?

Arctic Wolf is quite pricey. While Arctic wolf does an amazing job, it would be nice if their product was more affordable. Review collected by and hosted on G2.com.

What problems is Arctic Wolf solving and how is that benefiting you?

Arctic Wolf watches all of our networks, servers, and endpoints without us having to worry about bad actors for the most part. Review collected by and hosted on G2.com.

Mike S.
MS
Head of IT
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Arctic Wolf?

· Comprehensive security features and coverage

· Dedicated Concierge team

· Portal and services improvements and added offerings

· Cybersecurity Summit – events and guest speakers are value add

· Customer Roundtables – looking forward to more, when is the next one?

· Resources/Updates/Alerts – daily/weekly reports/emails are helpful and informative

· Security Incidents assistance - timelin, detailed and comprehensive Review collected by and hosted on G2.com.

What do you dislike about Arctic Wolf?

An improvement area I would like seen is dashboard widget and screen reporting filters and options. Review collected by and hosted on G2.com.

What problems is Arctic Wolf solving and how is that benefiting you?

AWN helps us protect our users, digital assets and infrastructure while providing coverage and helping us manage the following security related areas:

1) Potential Data Breaches and Unauthorized Access

2) Malware and Ransomware Attacks

3) Phishing and Social Engineering Attacks

4) Regulatory Compliance

5) Business Continuity and Disaster Recovery Review collected by and hosted on G2.com.

BK
IT Director
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Arctic Wolf?

Amazing toolset that is easy to use and understand. Plus, we have regular meetings with our team to understand how we can better harden our systems. Review collected by and hosted on G2.com.

What do you dislike about Arctic Wolf?

The only downside I can think of is we that we have increased awareness so we now know what more work needs to be done. Review collected by and hosted on G2.com.

What problems is Arctic Wolf solving and how is that benefiting you?

Visibility into our risks and suggestions to remediate them. It is also excellent at educating our user community about threats and how to avoid them. Review collected by and hosted on G2.com.

Verified User in Computer & Network Security
AC
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Arctic Wolf?

Arctic Wolf has helped our company with security and helped us train our employees not to just click on things and links, has helped with our security in not allowing user to be logged in from certain locations we have scene many hack attempts on accounts from overseas where someone was trying to log in as our users. Review collected by and hosted on G2.com.

What do you dislike about Arctic Wolf?

no dislikes, this product does exactly what you would expect. Review collected by and hosted on G2.com.

What problems is Arctic Wolf solving and how is that benefiting you?

helped with hacking attempts from foreign countries, lets us know when people log in from unfamiliar places so we can verify It was truly them. Review collected by and hosted on G2.com.

Verified User in Manufacturing
AM
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Arctic Wolf?

The peace of mind it provides knowing that skilled, experienced people are monitoring 24 hours a day and the ability to reach support, quickly. It's also incredibly helpful that they let us know if we have software that is need of being updated. Review collected by and hosted on G2.com.

What do you dislike about Arctic Wolf?

I have yet to find something I don't like about Arctic Wolf. Review collected by and hosted on G2.com.

What problems is Arctic Wolf solving and how is that benefiting you?

For us, they're solving the problem that, while knowlegable regarding security, we are are a small department and not security experts. They provide the expertise and tools to truly monitor to the degree necessary, these days. Review collected by and hosted on G2.com.