Huntress Managed ITDR Reviews & Product Details

This software is a LIFESAVER.

Having 24/7 defence active on 365 is a lifesaver for a small MSP like us. We don't work 24/7 so knowing that our customer's accounts are secure is very important.

The ITDR is incredibly easy to set up and integrate to 365 and just requires linking the 365 admin account. We check the portal every day to make sure no new incidents have come through.

Any suspicious activity like, VPN usage, and login locations, are flagged. We have had a few more come through that it has detected like rogue entra applications and the use of a common (PaaS) phishing as a service browser called Axios. All of these were swiftly dealt with and purged thanks to huntresses detections

Literally one of the best decisions we have made as a company was to get the EDR and ITDR from Huntress. Review collected by and hosted on G2.com.

There is nothing I dislike currently about the ITDR Software Review collected by and hosted on G2.com.

It's dead simple to set up. Having a 24/7 team looking safeguarding my M365 tenants gives me total peace of mind that I'm doing right by my clients when I cannot be there. There was recent proof as well -- I got a call and an email in the middle of the night recently because a SOC operator at Huntress noticed a suspicious login. It ended up being an employee on vacation we didn't know about, but the fact that if it was a real threat actor they'd be blocked/isolated out so quickly made me thankful. Otherwise, that actor would have had hours to play with that specific user. Everything just works with Huntress. I love it. Review collected by and hosted on G2.com.

It's a small thing, but there's a bit of UI confusion when making approvals/exceptions to logins. When there's a suspicious login from a country, you can add an Expected Rule with a note and the default dropdown has "Account wide" or "Company wide" -- you CAN do identity only, but that's not in the same area. Have to click the 3 dots elsewhere to see it. Caught me the first time. I know Huntress is changing this in future to make it more clear. Review collected by and hosted on G2.com.

Huntress ITDR was an exciting product when it was released. It really filled a gap as MSP's with even a couple of clients in the cloud (let alone hundreds) could not effectively/proactively secure and monitor cloud services. It has taken the Managed EDR concept to the cloud services and allows us to rest easy knowing our customers are protected. Review collected by and hosted on G2.com.

To be picky, dialling in some of the alerts and configurations around users with VPNs etc has taken a couple attempts. But otherwise I think its rock solid product. Review collected by and hosted on G2.com.

Huntress' Managed ITDR is brilliant. It's simple to setup and maintain. It is nicely integrated into our Ticketing system and PSA. The team at Huntress know what they are dooing and provide alerts only on necessary issues, removing notifaction fatigue in our team. As a small MSP it's great to have such highly skilled people backing us up. Review collected by and hosted on G2.com.

Not much at all, just would love to see Managed ITDR for Google Workspace Review collected by and hosted on G2.com.

What I liked best about Huntress ITDR was the automation and speed of threats being handled. Alot of times Business Email Compromises happen over night or on a weekend when we are unable to verify right away. Having ITDR and the automatic remediation turned on is a life saver. Also the intergration with Office 365 is very easy to implement. Customer Service is also quick to reply to any threats that were detected. Review collected by and hosted on G2.com.

There are some false positives that it detects such as users that use a VPN or just the wrong City/State being detected by the IP, but with these types of breaches it is better to be safe than sorry. Review collected by and hosted on G2.com.

Takes out the hassle of trying to create alerts and detection rules for suspicious sign-ins. Especially with the new unwanted access feature. Being able to see any unusual country prompts and confirm with the clients if it's expected before it becomes a problem is great. Super easy to setup. Very little m365 setup required. Review collected by and hosted on G2.com.

Sometimes the detection of a suspicious sign in can take longer than expected (up to an hour in some cases). There was initially a lot of alerts around the connection to 365 but these seem to have been resolved since. Review collected by and hosted on G2.com.

This is such a great product. It is finding things that would otherwise have gone unnoticed, and the rogue apps adds to its value even more. We love it, our clients love, and that's all we need to sleep better at night knowing our M365 environtments are protected. Review collected by and hosted on G2.com.

There is currently no non profit sku, and that is something we would like to see added. Review collected by and hosted on G2.com.

Huntress Managed ITDR can detect unauthorized access and BEC on client tenants. They respond quickly with remediation steps so we can protect our clients. Huntress is very easy to deploy and implement, customer support is amazing, and it is a service we constantly use. Review collected by and hosted on G2.com.

It's not so much a dislike, more of a request. We want the ability to use Huntress to apply Conditional Access Policies to our tenants using templates. The same would apply to Intune. This would allow us to consolidate our vendors. Review collected by and hosted on G2.com.

Huntress ITDR is a great product, it is very functional, effective, and a core component of our security stack. The tool is easy to use, quick to alert, and very responsive. The Huntress team is always working on new features and functionality as well. Review collected by and hosted on G2.com.

I have yet to find a dislike aspect of this tool Review collected by and hosted on G2.com.

The support team is always fantastic to work with and they are available to help when needed (very rare need as it just works). The website is very easy to navigate, emails are very concise and remediation tips are thorough. It's one of the easiest products to push and makes integration simple and easy to deploy. Review collected by and hosted on G2.com.

I haven't encountered anything we dislike about Huntress. Review collected by and hosted on G2.com.