# Best Identity Threat Detection and Response (ITDR) Software

## How Many Identity Threat Detection and Response (ITDR) Software Products Does G2 Track?

**Total Products under this Category:** 67

### Category Stats (Jul 2026)

- **Average Rating:** 4.55/5 (↓0.01 vs Jun 2026) The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** SaaS Alerts (+2.15%) - Among all products in this category, SaaS Alerts recorded the largest rating increase compared to last month

_Last updated: July 26, 2026_

## How Does G2 Rank Identity Threat Detection and Response (ITDR) Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 3,300+ Authentic Reviews
- 67+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for Identity Threat Detection and Response (ITDR) Software
 ![G2 Grid® for Identity Threat Detection and Response (ITDR) Software plotting products by satisfaction and market presence](https://www.g2.com/categories/identity-threat-detection-and-response-itdr/grids.png?focus%5B%5D=68606&focus%5B%5D=1324237&focus%5B%5D=633&focus%5B%5D=146842&focus%5B%5D=1146&focus%5B%5D=1231537&focus%5B%5D=16881&focus%5B%5D=131564)

Highlighted products: CrowdStrike Falcon Endpoint Protection Platform, Huntress Managed ITDR, Okta, Microsoft Defender for Identity, IBM MaaS360, Guardz, SentinelOne Singularity Endpoint, and CrowdStrike Falcon Shield.

Underlying data: [Grid® JSON](https://www.g2.com/categories/identity-threat-detection-and-response-itdr/grids.json?focus%5B%5D=crowdstrike-falcon-endpoint-protection-platform&focus%5B%5D=huntress-managed-itdr&focus%5B%5D=okta&focus%5B%5D=microsoft-defender-for-identity&focus%5B%5D=ibm-maas360&focus%5B%5D=guardz&focus%5B%5D=sentinelone-singularity-endpoint&focus%5B%5D=crowdstrike-falcon-shield)

**Sponsored**

### Guardz

Guardz is a unified cybersecurity platform specifically designed for Managed Service Providers (MSPs). This innovative solution consolidates essential security controls, identity threat detection and response (ITDR), endpoint protection (EDR), email security, user awareness training and phishing simulations, and Managed Detection and Response (MDR) into a single AI-native framework. The platform aims to enhance operational efficiency by streamlining security processes and providing a comprehensive approach to cybersecurity. Targeting MSPs, Guardz addresses the unique challenges these providers face in managing multiple security tools that often operate in silos. By adopting an identity-centric approach, Guardz connects various security vectors, effectively reducing the gaps that can leave organizations vulnerable. This layered and holistic view enables MSPs to respond to user risks in real time, ensuring that security measures are not only reactive but also proactive in safeguarding client environments. Key features of Guardz include its 24/7 AI and human-led Managed Detection and Response (MDR) services. The platform employs agentic AI to triage threats at machine speed, allowing for rapid identification and prioritization of potential security incidents. This automated triage process is complemented by expert analysts who validate findings, mitigate risks, and guide response actions. As a result, MSPs can offer scalable protection to their clients without the need to expand their workforce, making it a cost-effective solution for growing cybersecurity demands. Guardz stands out in the cybersecurity landscape by providing a unified platform that integrates various security functions into one cohesive system. This integration not only simplifies the management of security tools but also enhances the overall effectiveness of security measures. By leveraging AI-driven insights and human expertise, Guardz empowers MSPs to deliver robust cybersecurity solutions that adapt to the evolving threat landscape, ensuring their clients remain protected against emerging risks.

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=1003176&secure%5Bchosen_at%5D=2026-07-28T07%3A06%3A00Z&secure%5Bdisplayable_resource_id%5D=1003176&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=1003176&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=1231537&secure%5Bresource_id%5D=1003176&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fidentity-threat-detection-and-response-itdr&secure%5Btoken%5D=ce07a49fe9e9505cbd1fb54e205effc11b43e118ebba145829200ed9a97c53d7&secure%5Burl%5D=https%3A%2F%2Fguardz.com%2F%3Futm_source%3Dg2%26utm_medium%3Dcpc%26utm_campaign%3Dvisitwebsite&secure%5Burl_type%5D=custom_url)

### [CrowdStrike Falcon Endpoint Protection Platform](https://www.g2.com/products/crowdstrike-falcon-endpoint-protection-platform/reviews)

Organizations today face a serious challenge: managing numerous security vendors and tools while confronting an ever-evolving threat landscape. Sophisticated adversaries are becoming smarter, faster, and more evasive, launching complex attacks that can strike in minutes or even seconds. Traditional security approaches struggle to keep pace, leaving businesses vulnerable. The CrowdStrike Falcon Platform addresses this by offering a unified, cloud-native solution. It consolidates previously siloed security solutions and incorporates third-party data into a single platform with one efficient and resource-conscious agent, leveraging advanced AI and real-time threat intelligence. This approach simplifies security operations, speeds analyst decision making, and enhances protection to stop the breach, allowing organizations to reduce risk with less complexity and lower costs. CrowdStrike's Falcon Platform includes: - Endpoint Security: Secure the endpoint, stop the breach - Identify Protection: Identity is the front line, defend it - Next-Gen SIEM: The future of SIEM, today - Data Protection: Real-time data protection from endpoint to cloud - Exposure Management: Understand risk to stop breaches - Charlotte AI: Powering the next evolution of the SOC

**Average Rating:** 4.6/5.0

**Total Reviews:** 416

#### How Do G2 Users Rate CrowdStrike Falcon Endpoint Protection Platform?

- **Quality of Support:** 8.9/10 (Category avg: 9.1/10)
- **Ease of Use:** 9.0/10 (Category avg: 9.1/10)

#### Who Is the Company Behind CrowdStrike Falcon Endpoint Protection Platform?

- **Seller:** [CrowdStrike](https://www.g2.com/sellers/crowdstrike)
- **Company Website:** https://www.crowdstrike.com
- **Year Founded:** 2011
- **HQ Location:** Sunnyvale, CA
- **Twitter:** @CrowdStrike (110,809 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/2497653/ (11,343 employees on LinkedIn®)

#### Who Uses This Product?

- **Who Uses This:** Security Analyst, Cyber Security Analyst
- **Top Industries:** Information Technology and Services, Computer & Network Security
- **Company Size:** 43% Large, 43% Medium

#### What Do G2 Reviewers Say About CrowdStrike Falcon Endpoint Protection Platform?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **lightweight performance and powerful threat detection** of CrowdStrike Falcon, enhancing operational efficiency and security.
- Users value the **effective threat detection** of CrowdStrike Falcon, ensuring robust security without compromising system performance.
- Users appreciate the **ease of use** of CrowdStrike Falcon, benefiting from a lightweight and efficient security solution.
- Users appreciate the **advanced real-time threat protection** of CrowdStrike Falcon, enhancing security with minimal system impact.
- Users appreciate the **strong threat detection** of CrowdStrike Falcon, effectively catching both known and unknown threats seamlessly.

##### Cons

- Users find the **cost of CrowdStrike Falcon** to be high, especially for smaller teams needing advanced features.
- Users face **initial complexity and a steep learning curve** with CrowdStrike Falcon, making it challenging for non-technical personnel.
- Users find the **initial learning curve** of CrowdStrike challenging, especially transitioning from other systems like Splunk.
- Users find the **high cost and limited features** frustrating, particularly for smaller teams needing advanced capabilities.
- Users express concern over **pricing issues** , especially for smaller organizations needing advanced features with additional licensing costs.

#### What Are Recent G2 Reviews of CrowdStrike Falcon Endpoint Protection Platform?

**["Crowdstrike Falcon: Proactive Security, Steep Learning Curve"](https://www.g2.com/survey_responses/crowdstrike-falcon-endpoint-protection-platform-review-12958852)**

**Rating:** 5.0/5.0 stars

_— Ansh B._

[Read full review](https://www.g2.com/survey_responses/crowdstrike-falcon-endpoint-protection-platform-review-12958852)

**["Lightweight Deployment, Powerful Incident Response Visibility"](https://www.g2.com/survey_responses/crowdstrike-falcon-endpoint-protection-platform-review-12952621)**

**Rating:** 5.0/5.0 stars

_— Anup A._

[Read full review](https://www.g2.com/survey_responses/crowdstrike-falcon-endpoint-protection-platform-review-12952621)

### [Huntress Managed ITDR](https://www.g2.com/products/huntress-managed-itdr/reviews)

Hackers aren’t wasting time breaking into your networks the hard way—they’re using infostealers to grab credentials, session cookies, and access tokens in seconds. Huntress Managed ITDR is designed for this always-evolving threat landscape. With a 3-minute mean time to respond (MTTR) and a low false positive rate, Huntress stops real threats before they wreck your business. Built to support organizations of ALL sizes, Huntress Managed ITDR closes blind spots across your workflows and shuts down avenues attackers rely on. Our enterprise-grade solution gives you continuous monitoring for identity-based threats, rapid detection of unauthorized access, location-based and VPN/tunnel/proxy anomalies, and fast response to suspicious activities like rogue applications, shadow workflows, and business email compromise (BEC) scams. By focusing on protecting user credentials and session tokens, Huntress keeps your organization's digital identities safe, even as attackers develop sneakier tactics.

**Average Rating:** 4.8/5.0

**Total Reviews:** 112

#### How Do G2 Users Rate Huntress Managed ITDR?

- **Quality of Support:** 9.7/10 (Category avg: 9.1/10)
- **Ease of Use:** 9.5/10 (Category avg: 9.1/10)

#### Who Is the Company Behind Huntress Managed ITDR?

- **Seller:** [Huntress Labs](https://www.g2.com/sellers/huntress-labs)
- **Company Website:** https://huntress.com
- **Year Founded:** 2015
- **HQ Location:** Ellicott City, US
- **Twitter:** @HuntressLabs (40,338 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/10172550/ (916 employees on LinkedIn®)

#### Who Uses This Product?

- **Top Industries:** Information Technology and Services, Computer & Network Security
- **Company Size:** 75% Small, 21% Medium

#### What Do G2 Reviewers Say About Huntress Managed ITDR?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **continuous monitoring** of Huntress Managed ITDR, enabling quick detection of threats and enhancing security efficiently.
- Users value the **easy integrations** of Huntress Managed ITDR, enhancing efficiency and streamlining security management seamlessly.
- Users value the **reliability** of Huntress Managed ITDR, ensuring continuous protection and quick detection of threats.
- Users value Huntress Managed ITDR for its **clear visibility and actionable alerts** , enhancing security without adding team workload.
- Users commend the **rapid and responsive customer support** of Huntress, enhancing their overall experience significantly.

##### Cons

- Users find the **inadequate detection** of failed login attempts limits proactive incident response and increases investigation time.
- Users express a desire for more **limited control** over settings and configurations in the management console.
- Users feel the pricing is **a little high for every user** , which may limit accessibility despite the product's quality.
- Users notice some **false positives** , especially with VPNs or incorrect location detections, but prioritize safety overall.
- Users report an **inefficient alert system** that fails to detect failed login attempts and lacks detailed event information.

#### What Are Recent G2 Reviews of Huntress Managed ITDR?

**["Huntress SOC Went Above and Beyond During a Real Compromise"](https://www.g2.com/survey_responses/huntress-managed-itdr-review-13153013)**

**Rating:** 5.0/5.0 stars

_— Roberto F._

[Read full review](https://www.g2.com/survey_responses/huntress-managed-itdr-review-13153013)

**["Reassuring Identity Monitoring with Excellent Support and Reporting"](https://www.g2.com/survey_responses/huntress-managed-itdr-review-11349856)**

**Rating:** 5.0/5.0 stars

_— Lisa V._

[Read full review](https://www.g2.com/survey_responses/huntress-managed-itdr-review-11349856)

### [Okta](https://www.g2.com/products/okta/reviews)

Okta, Inc. is The World’s Identity Company™. We secure AI, machine, and human identity so everyone is free to safely use any technology. Our customer and workforce solutions empower businesses and developers to protect their AI agents, users, employees, and partners while driving security, efficiencies, and innovation. Learn why the world’s leading brands trust Okta for authentication, authorization, and more at okta.com.

**Average Rating:** 4.5/5.0

**Total Reviews:** 1,319

#### How Do G2 Users Rate Okta?

- **Quality of Support:** 8.9/10 (Category avg: 9.1/10)
- **Ease of Use:** 9.3/10 (Category avg: 9.1/10)

#### Who Is the Company Behind Okta?

- **Seller:** [Okta](https://www.g2.com/sellers/okta)
- **Company Website:** https://okta.com
- **Year Founded:** 2009
- **HQ Location:** San Francisco, California
- **Twitter:** @okta (42,953 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/926041/ (7,513 employees on LinkedIn®)

#### Who Uses This Product?

- **Who Uses This:** Software Engineer, Account Executive
- **Top Industries:** Computer Software, Information Technology and Services
- **Company Size:** 51% Medium, 38% Large

#### What Do G2 Reviewers Say About Okta?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Okta's **ease of use** remarkable, streamlining access and enhancing security across multiple sites.
- Users value the **flexible dual factor authentication** of Okta, enhancing security while simplifying access across multiple platforms.
- Users value Okta's **single sign-on security** that simplifies access, enhances security, and boosts overall productivity.
- Users benefit from **streamlined access** with Okta's Single Sign-On, simplifying login processes and enhancing security effortlessly.
- Users love Okta for its **easy access** , streamlining login processes and enhancing productivity with a single sign-on feature.

##### Cons

- Users report **authentication issues** with Okta, leading to frustrating delays and access problems across multiple applications.
- Users find the **login issues** with Okta frustrating, as it can be slow and tedious, impacting accessibility.
- Users find Okta's pricing to be **high and lacking transparency** , making it challenging for smaller organizations to manage costs.
- Users find the **setup process complex** , especially when managing policies and troubleshooting access issues.
- Users find the **frequent authentication prompts** disruptive, especially when logged in on the same device.

#### What Are Recent G2 Reviews of Okta?

**["Seamless SSO and Reliable Identity Management with Okta"](https://www.g2.com/survey_responses/okta-review-13140989)**

**Rating:** 4.5/5.0 stars

_— Patil A._

[Read full review](https://www.g2.com/survey_responses/okta-review-13140989)

**["Okta Makes IAM and SSO Seamless with Strong, Easy-to-Deploy MFA"](https://www.g2.com/survey_responses/okta-review-13109287)**

**Rating:** 4.0/5.0 stars

_— Maulik V._

[Read full review](https://www.g2.com/survey_responses/okta-review-13109287)

### [Microsoft Defender for Identity](https://www.g2.com/products/microsoft-defender-for-identity/reviews)

Microsoft Defender for Identity enables you to integrate Microsoft Defender for Identity with Defender for Endpoint, for an even more complete threat protection solution. While Defender for Identity monitors the traffic on your domain controllers, Defender for Endpoint monitors your endpoints, together providing a single interface from which you can protect your environment.

**Average Rating:** 4.3/5.0

**Total Reviews:** 92

#### How Do G2 Users Rate Microsoft Defender for Identity?

- **Quality of Support:** 7.9/10 (Category avg: 9.1/10)
- **Ease of Use:** 8.1/10 (Category avg: 9.1/10)

#### Who Is the Company Behind Microsoft Defender for Identity?

- **Seller:** [Microsoft](https://www.g2.com/sellers/microsoft)
- **Year Founded:** 1975
- **HQ Location:** Redmond, Washington
- **Twitter:** @microsoft (13,091,739 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/microsoft/ (231,632 employees on LinkedIn®)
- **Ownership:** MSFT

#### Who Uses This Product?

- **Top Industries:** Information Technology and Services, Computer & Network Security
- **Company Size:** 39% Large, 32% Small

#### What Are Recent G2 Reviews of Microsoft Defender for Identity?

**["Powerful Security with Seamless Integration"](https://www.g2.com/survey_responses/microsoft-defender-for-identity-review-8093624)**

**Rating:** 4.5/5.0 stars

_— Devender K._

[Read full review](https://www.g2.com/survey_responses/microsoft-defender-for-identity-review-8093624)

**["Effective Identity Security"](https://www.g2.com/survey_responses/microsoft-defender-for-identity-review-12702851)**

**Rating:** 5.0/5.0 stars

_— Rawad A._

[Read full review](https://www.g2.com/survey_responses/microsoft-defender-for-identity-review-12702851)

### [IBM MaaS360](https://www.g2.com/products/ibm-maas360/reviews)

IBM MaaS360 is an easy to use, unified endpoint management (UEM) solution that transforms the way that organizations support users, apps, content, and data across essentially every type of device. Its open, cloud-based platform integrates with preferred security and productivity tools. You can protect your workforce with evolved Threat Management, Mobile Security, Device management features and your analytics will be powered by watsonx AI capabilities, helping you to set up a good security posture. IBM MaaS360 is available for purchase on ibm.com and AWS Marketplace.

**Average Rating:** 4.2/5.0

**Total Reviews:** 193

#### How Do G2 Users Rate IBM MaaS360?

- **Quality of Support:** 8.1/10 (Category avg: 9.1/10)
- **Ease of Use:** 8.2/10 (Category avg: 9.1/10)

#### Who Is the Company Behind IBM MaaS360?

- **Seller:** [IBM](https://www.g2.com/sellers/ibm)
- **Company Website:** https://www.ibm.com
- **Year Founded:** 1911
- **HQ Location:** Armonk, New York, United States
- **Twitter:** @IBMSecurity (74,660 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/1009/ (328,202 employees on LinkedIn®)

#### Who Uses This Product?

- **Who Uses This:** IT Manager, Software Engineer
- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 44% Medium, 33% Large

#### What Do G2 Reviewers Say About IBM MaaS360?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **comprehensive control and user-friendly features** of IBM MaaS360 for managing diverse devices effectively.
- Users value the **strong security features** of IBM MaaS360, ensuring comprehensive protection across various devices and platforms.
- Users value the **comprehensive control** that IBM MaaS360 offers for managing diverse devices and ensuring compliance.
- Users appreciate the **ease of use** of IBM MaaS360, highlighting its intuitive platform and seamless integration.
- Users value the **robust protection** offered by IBM MaaS360, enhancing security and management across multiple devices.

##### Cons

- Users find the **learning curve challenging** , particularly for newcomers navigating IBM MaaS360's advanced features and interface.
- Users feel that the **poor interface design** of IBM MaaS360 hinders usability and complicates user experience.
- Users find the **poor UI** of IBM MaaS360 frustrating, especially for clients struggling to navigate the system.
- Users notice **slow performance** in IBM MaaS360, which can hinder productivity and frustrate those seeking efficiency.
- Users find the **outdated interface** of IBM MaaS360 cumbersome, hindering their ability to navigate efficiently.

#### What Are Recent G2 Reviews of IBM MaaS360?

**["Efficient and Secure Management for Remote Teams"](https://www.g2.com/survey_responses/ibm-maas360-review-12996280)**

**Rating:** 5.0/5.0 stars

_— Juen Hui C._

[Read full review](https://www.g2.com/survey_responses/ibm-maas360-review-12996280)

**["Seamless Security and Device Management with IBM MaaS360"](https://www.g2.com/survey_responses/ibm-maas360-review-12998220)**

**Rating:** 4.0/5.0 stars

_— Soumyadip H._

[Read full review](https://www.g2.com/survey_responses/ibm-maas360-review-12998220)

### [Guardz](https://www.g2.com/products/guardz/reviews)

Guardz is a unified cybersecurity platform specifically designed for Managed Service Providers (MSPs). This innovative solution consolidates essential security controls, identity threat detection and response (ITDR), endpoint protection (EDR), email security, user awareness training and phishing simulations, and Managed Detection and Response (MDR) into a single AI-native framework. The platform aims to enhance operational efficiency by streamlining security processes and providing a comprehensive approach to cybersecurity. Targeting MSPs, Guardz addresses the unique challenges these providers face in managing multiple security tools that often operate in silos. By adopting an identity-centric approach, Guardz connects various security vectors, effectively reducing the gaps that can leave organizations vulnerable. This layered and holistic view enables MSPs to respond to user risks in real time, ensuring that security measures are not only reactive but also proactive in safeguarding client environments. Key features of Guardz include its 24/7 AI and human-led Managed Detection and Response (MDR) services. The platform employs agentic AI to triage threats at machine speed, allowing for rapid identification and prioritization of potential security incidents. This automated triage process is complemented by expert analysts who validate findings, mitigate risks, and guide response actions. As a result, MSPs can offer scalable protection to their clients without the need to expand their workforce, making it a cost-effective solution for growing cybersecurity demands. Guardz stands out in the cybersecurity landscape by providing a unified platform that integrates various security functions into one cohesive system. This integration not only simplifies the management of security tools but also enhances the overall effectiveness of security measures. By leveraging AI-driven insights and human expertise, Guardz empowers MSPs to deliver robust cybersecurity solutions that adapt to the evolving threat landscape, ensuring their clients remain protected against emerging risks.

**Average Rating:** 4.6/5.0

**Total Reviews:** 120

#### How Do G2 Users Rate Guardz?

- **Quality of Support:** 9.3/10 (Category avg: 9.1/10)
- **Ease of Use:** 9.4/10 (Category avg: 9.1/10)

#### Who Is the Company Behind Guardz?

- **Seller:** [Guardz](https://www.g2.com/sellers/guardz)
- **Company Website:** https://guardz.com/
- **Year Founded:** 2022
- **HQ Location:** Tel Aviv, IL
- **Twitter:** @GuardzCyber (114 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/guardz/ (161 employees on LinkedIn®)

#### Who Uses This Product?

- **Who Uses This:** Owner, CEO
- **Top Industries:** Information Technology and Services, Computer & Network Security
- **Company Size:** 74% Small, 20% Medium

#### What Do G2 Reviewers Say About Guardz?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **ease of use** of Guardz, appreciating its organized dashboard and intuitive interface.
- Users value the **robust security integration** of Guardz, ensuring comprehensive protection across various platforms and attack vectors.
- Users value the **multi-tenant dashboards and automated remediation features** , enhancing their operational efficiency and client management.
- Users appreciate the **easy setup** of Guardz, allowing for quick deployment and management across multiple endpoints.
- Users value the **comprehensive threat detection** of Guardz, effectively addressing various cyber issues seamlessly.

##### Cons

- Users point out the **limited features** of Guardz, noting restrictions on remediation options and automation improvements needed.
- Users experience **integration issues** with Guardz, finding alerts cumbersome and lacking crucial API support for efficiency.
- Users note a **lack of features** , particularly in advanced capabilities and multi-platform support, limiting overall effectiveness.
- Users note the **limited customization** in Guardz, affecting its adaptability for diverse IT environments and specific needs.
- Users desire **greater transparency** regarding the tools and methods used by Guardz for online safety.

#### What Are Recent G2 Reviews of Guardz?

**["Guardz: Unified, Proactive Security with Easy Microsoft 365 Integration"](https://www.g2.com/survey_responses/guardz-review-13054191)**

**Rating:** 5.0/5.0 stars

_— Verified User in Financial Services_

[Read full review](https://www.g2.com/survey_responses/guardz-review-13054191)

**["Centralized Dashboard and Seamless Ticketing That Speeds Incident Resolution"](https://www.g2.com/survey_responses/guardz-review-12928731)**

**Rating:** 4.5/5.0 stars

_— Gay R._

[Read full review](https://www.g2.com/survey_responses/guardz-review-12928731)

### [SentinelOne Singularity Endpoint](https://www.g2.com/products/sentinelone-singularity-endpoint/reviews)

SentinelOne Singularity Endpoint is a software designed to protect endpoints by autonomously detecting, preventing, and responding to threats across devices within an organization. The software leverages machine learning and behavioral AI to identify and mitigate a wide range of cyber threats, including malware, ransomware, and fileless attacks. It provides continuous monitoring and automated remediation capabilities to help reduce manual intervention and response time during security incidents. SentinelOne Singularity Endpoint integrates with existing IT security and management workflows, offering visibility into endpoint activities and assisting organizations in maintaining compliance by ensuring devices meet security standards. The software is engineered to address business challenges related to endpoint protection, threat management, and operational efficiency in cybersecurity environments.

**Average Rating:** 4.7/5.0

**Total Reviews:** 204

#### How Do G2 Users Rate SentinelOne Singularity Endpoint?

- **Quality of Support:** 8.9/10 (Category avg: 9.1/10)
- **Ease of Use:** 8.9/10 (Category avg: 9.1/10)

#### Who Is the Company Behind SentinelOne Singularity Endpoint?

- **Seller:** [SentinelOne](https://www.g2.com/sellers/sentinelone)
- **Company Website:** https://www.sentinelone.com
- **Year Founded:** 2013
- **HQ Location:** Mountain View, CA
- **Twitter:** @SentinelOne (57,863 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/2886771/ (3,174 employees on LinkedIn®)

#### Who Uses This Product?

- **Top Industries:** Information Technology and Services, Computer & Network Security
- **Company Size:** 44% Medium, 36% Large

#### What Do G2 Reviewers Say About SentinelOne Singularity Endpoint?

_AI-generated summary from verified user reviews_

##### Pros

- Users find SentinelOne Singularity Endpoint to be **easy to deploy and manage** , enhancing overall security efficiency.
- Users value the **tool efficiency** of SentinelOne, noting its user-friendly interface and effective threat detection capabilities.
- Users value the **setup ease** of SentinelOne Singularity, appreciating its simple deployment and swift implementation process.
- Users commend SentinelOne for its **exceptional malware protection** , effectively defending against various threats and attacks.
- Users find the **incident notification system** of SentinelOne very effective, enhancing their ability to respond quickly.

##### Cons

- Users face **update issues** with SentinelOne, including frequent login problems and difficulties with self-updating agents.
- Users find the **difficult learning curve** challenging, especially for beginners navigating the complex interface.
- Users face challenges with **frequent updates** that complicate login processes and require constant adjustments to policies.
- Users experience frequent **agent removal issues** that disrupt functionality and complicate application performance.
- Users report **ineffective alerts** that complicate troubleshooting and hinder application compatibility during migration between EDR providers.

#### What Are Recent G2 Reviews of SentinelOne Singularity Endpoint?

**["Real-Time Endpoint Visibility with AI-Powered Protection"](https://www.g2.com/survey_responses/sentinelone-singularity-endpoint-review-13138678)**

**Rating:** 5.0/5.0 stars

_— Adaku O._

[Read full review](https://www.g2.com/survey_responses/sentinelone-singularity-endpoint-review-13138678)

**["Powerful AI Threat Detection with Fast, Autonomous Endpoint Response"](https://www.g2.com/survey_responses/sentinelone-singularity-endpoint-review-12718230)**

**Rating:** 5.0/5.0 stars

_— Dr. Jagannath S._

[Read full review](https://www.g2.com/survey_responses/sentinelone-singularity-endpoint-review-12718230)

### [CrowdStrike Falcon Shield](https://www.g2.com/products/crowdstrike-falcon-shield/reviews)

CrowdStrike Falcon Shield enables security teams to secure their entire SaaS stack with its prevention, detection, and response platform. Falcon Shield integrates with over 150 applications out of the box, continuously monitoring for misconfigurations, detecting threats, and triggering response sequences to secure applications. Secure users, prevent GenAI mishaps, detect shadow apps, and monitor devices from one SaaS Security Posture Management Platform. Falcon Shield is part of the CrowdStrike Falcon platform allowing for a complete end-to-end Cloud and Identity protection , while using Falcon WorkFlow for easy one-click remediation.

**Average Rating:** 4.8/5.0

**Total Reviews:** 33

#### How Do G2 Users Rate CrowdStrike Falcon Shield?

- **Quality of Support:** 9.8/10 (Category avg: 9.1/10)
- **Ease of Use:** 9.4/10 (Category avg: 9.1/10)

#### Who Is the Company Behind CrowdStrike Falcon Shield?

- **Seller:** [CrowdStrike](https://www.g2.com/sellers/crowdstrike)
- **Year Founded:** 2011
- **HQ Location:** Sunnyvale, CA
- **Twitter:** @CrowdStrike (110,809 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/2497653/ (11,343 employees on LinkedIn®)
- **Ownership:** NASDAQ: CRWD

#### Who Uses This Product?

- **Top Industries:** Financial Services, Information Technology and Services
- **Company Size:** 52% Large, 45% Medium

#### What Do G2 Reviewers Say About CrowdStrike Falcon Shield?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **effective compliance monitoring** of CrowdStrike Falcon Shield, enhancing security and achieving best practices seamlessly.
- Users value the **comprehensive security** of CrowdStrike Falcon Shield, enhancing compliance and best practices effortlessly.
- Users appreciate the **ease of implementation** with Falcon Shield, enabling straightforward integration into their IT architecture.
- Users appreciate the **easy implementation and integration** of CrowdStrike Falcon Shield, enhancing security across various platforms.

#### What Are Recent G2 Reviews of CrowdStrike Falcon Shield?

**["Falcon Shield Improving Integration and CyberSecurity Assessment"](https://www.g2.com/survey_responses/crowdstrike-falcon-shield-review-12007672)**

**Rating:** 5.0/5.0 stars

_— Jose M._

[Read full review](https://www.g2.com/survey_responses/crowdstrike-falcon-shield-review-12007672)

**["The Unified Shield That Brings Our Entire Security Posture Together"](https://www.g2.com/survey_responses/crowdstrike-falcon-shield-review-12974078)**

**Rating:** 5.0/5.0 stars

_— anand a._

[Read full review](https://www.g2.com/survey_responses/crowdstrike-falcon-shield-review-12974078)

### [Falcon Identity protection](https://www.g2.com/products/falcon-identity-protection/reviews)

CrowdStrike Falcon Next-Gen Identity Security enables frictionless identity security with real-time threat prevention and IT policy enforcement using identity, behavioral, and risk analytics. Since 80% of breaches involve compromised credentials, segmenting identities, automating enforcement, and using risk based conditional access to verify authentication traffic can reduce risk and reduce IT complexity. With over 4000 customers and hundreds of millions of identities 1,000+ enterprises have already secured 4M+ workforce identities in hybrid deployments using CrowdStrike’s frictionless risk-based authentication.

**Average Rating:** 4.1/5.0

**Total Reviews:** 13

#### How Do G2 Users Rate Falcon Identity protection?

- **Quality of Support:** 8.2/10 (Category avg: 9.1/10)
- **Ease of Use:** 8.3/10 (Category avg: 9.1/10)

#### Who Is the Company Behind Falcon Identity protection?

- **Seller:** [CrowdStrike](https://www.g2.com/sellers/crowdstrike)
- **Year Founded:** 2011
- **HQ Location:** Sunnyvale, CA
- **Twitter:** @CrowdStrike (110,809 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/2497653/ (11,343 employees on LinkedIn®)
- **Ownership:** NASDAQ: CRWD

#### Who Uses This Product?

- **Company Size:** 54% Medium, 38% Large

#### What Are Recent G2 Reviews of Falcon Identity protection?

**["Falcon Identity protection review"](https://www.g2.com/survey_responses/falcon-identity-protection-review-9952744)**

**Rating:** 5.0/5.0 stars

_— RUDRA P._

[Read full review](https://www.g2.com/survey_responses/falcon-identity-protection-review-9952744)

**["Reliable Identity Security for Multi-University BPO Workflows with Falcon Identity Protection"](https://www.g2.com/survey_responses/falcon-identity-protection-review-12587805)**

**Rating:** 4.0/5.0 stars

_— Ashwini B._

[Read full review](https://www.g2.com/survey_responses/falcon-identity-protection-review-12587805)

### [Microsoft Entra Identity Protection](https://www.g2.com/products/microsoft-entra-identity-protection/reviews)

Identity Protection is a tool that allows organizations to accomplish three key tasks: Automate the detection and remediation of identity-based risks. Investigate risks using data in the portal. Export risk detection data to your SIEM.

**Average Rating:** 4.5/5.0

**Total Reviews:** 41

#### How Do G2 Users Rate Microsoft Entra Identity Protection?

- **Quality of Support:** 9.0/10 (Category avg: 9.1/10)
- **Ease of Use:** 9.0/10 (Category avg: 9.1/10)

#### Who Is the Company Behind Microsoft Entra Identity Protection?

- **Seller:** [Microsoft](https://www.g2.com/sellers/microsoft)
- **Year Founded:** 1975
- **HQ Location:** Redmond, Washington
- **Twitter:** @microsoft (13,091,739 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/microsoft/ (231,632 employees on LinkedIn®)
- **Ownership:** MSFT

#### Who Uses This Product?

- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 51% Large, 27% Medium

#### What Are Recent G2 Reviews of Microsoft Entra Identity Protection?

**["Balancing Security and Complexity"](https://www.g2.com/survey_responses/microsoft-entra-identity-protection-review-7230531)**

**Rating:** 5.0/5.0 stars

_— suaib n._

[Read full review](https://www.g2.com/survey_responses/microsoft-entra-identity-protection-review-7230531)

**["Review of Microsoft Entra Identity Protection"](https://www.g2.com/survey_responses/microsoft-entra-identity-protection-review-8527430)**

**Rating:** 4.0/5.0 stars

_— Paarth S._

[Read full review](https://www.g2.com/survey_responses/microsoft-entra-identity-protection-review-8527430)

### [SailPoint](https://www.g2.com/products/sailpoint/reviews)

SailPoint is the leader in identity security for the modern enterprise. Harnessing the power of AI and machine learning, SailPoint automates the management and control of access, delivering only the required access to the right identities and technology resources at the right time. Our sophisticated identity platform seamlessly integrates with existing systems and workflows, providing the singular view into all identities and their access. We meet customers where they are with an intelligent identity solution that matches the scale, velocity and environmental needs of the modern enterprise. SailPoint empowers the most complex enterprises worldwide to build a security foundation grounded in identity security.

**Average Rating:** 4.5/5.0

**Total Reviews:** 185

#### How Do G2 Users Rate SailPoint?

- **Quality of Support:** 7.8/10 (Category avg: 9.1/10)
- **Ease of Use:** 8.5/10 (Category avg: 9.1/10)

#### Who Is the Company Behind SailPoint?

- **Seller:** [SailPoint](https://www.g2.com/sellers/sailpoint)
- **Company Website:** https://www.sailpoint.com
- **Year Founded:** 2004
- **HQ Location:** Austin, TX
- **Twitter:** @SailPoint (15,037 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/47456/ (3,642 employees on LinkedIn®)

#### Who Uses This Product?

- **Who Uses This:** Software Engineer
- **Top Industries:** Financial Services, Information Technology and Services
- **Company Size:** 75% Large, 18% Medium

#### What Do G2 Reviewers Say About SailPoint?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **ease of use** in SailPoint, simplifying access management across multiple applications effortlessly.
- Users value SailPoint's **strong identity governance capabilities** , which enhance access control and provide centralized visibility.
- Users value the **advanced security features** of SailPoint, ensuring robust protection and simplified access management.
- Users value the **automated access reviews** of SailPoint, which enhance security and simplify user permission management.
- Users appreciate the **easy integration** of SailPoint, enabling smooth access management across multiple applications.

##### Cons

- Users find the **improvement needed** in RBAC module and support responsiveness, delaying resolutions and feature implementations.
- Users experience **poor customer support** with slow response times and difficulties in communication, leading to frustration.
- Users highlight **missing features** in SailPoint, facing challenges with complexity and delayed updates for new functionalities.
- Users find SailPoint to be **expensive** due to time-consuming reviews and costly assistance for customization.
- Users find the **difficult learning** curve frustrating, especially without a programming background or sufficient formal training.

#### What Are Recent G2 Reviews of SailPoint?

**["Centralized Identity Governance with Powerful Automation"](https://www.g2.com/survey_responses/sailpoint-review-13122387)**

**Rating:** 4.5/5.0 stars

_— Soufiane C._

[Read full review](https://www.g2.com/survey_responses/sailpoint-review-13122387)

**["Identity Governance and Compliance Visibility for Complex Enterprises"](https://www.g2.com/survey_responses/sailpoint-review-13000024)**

**Rating:** 4.0/5.0 stars

_— Chardae A._

[Read full review](https://www.g2.com/survey_responses/sailpoint-review-13000024)

### [Semperis Directory Services Protector](https://www.g2.com/products/semperis-directory-services-protector/reviews)

Semperis Directory Services Protector puts Active Directory security and identity threat detection and response on autopilot with continuous AD threat monitoring, real-time alerts, and autonomous remediation capabilities. DSP helps you respond more effectively to Active Directory security incidents and everyday operational mistakes. It provides a complete picture of risk exposure in hybrid environments and provides backup and recovery of critical Entra ID resources

**Average Rating:** 4.8/5.0

**Total Reviews:** 25

#### How Do G2 Users Rate Semperis Directory Services Protector?

- **Quality of Support:** 9.6/10 (Category avg: 9.1/10)
- **Ease of Use:** 9.1/10 (Category avg: 9.1/10)

#### Who Is the Company Behind Semperis Directory Services Protector?

- **Seller:** [Semperis](https://www.g2.com/sellers/semperis)
- **Company Website:** https://www.semperis.com
- **Year Founded:** 2015
- **HQ Location:** Hoboken, New Jersey
- **Twitter:** @SemperisTech (10,074 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/semperis/ (674 employees on LinkedIn®)

#### Who Uses This Product?

- **Company Size:** 80% Large, 20% Medium

#### What Do G2 Reviewers Say About Semperis Directory Services Protector?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **ease of use** of Semperis Directory Services Protector, making Active Directory management straightforward and efficient.
- Users value the **robust security features** of Semperis DSP, effectively safeguarding their identity infrastructure against threats.
- Users value the **live security indicators and auto undo functionality** of Semperis DSP for effective identity protection.
- Users value the **prompt and helpful customer support** of Semperis Directory Services Protector, enhancing their overall experience.
- Users praise the **automation capabilities** of Semperis DSP, appreciating its seamless integration and proactive security features.

##### Cons

- Users experience **communication issues** with Semperis's support, though timely assistance helps resolve database error messages.
- Users experience **data inconsistency issues** with Semperis DSP, but support resolves problems promptly.
- Users feel there is a **lack of information** in help resources, particularly regarding AD report data limitations.
- Users find the **limited reporting** features clunky, suggesting improvements for better data communication and support.
- Users feel that **customer support is lacking** and communication needs significant improvement for effective assistance.

#### What Are Recent G2 Reviews of Semperis Directory Services Protector?

**["Looking for a great Tool to Monitor AD? It is right Here!"](https://www.g2.com/survey_responses/semperis-directory-services-protector-review-12342674)**

**Rating:** 5.0/5.0 stars

_— Benjamin E._

[Read full review](https://www.g2.com/survey_responses/semperis-directory-services-protector-review-12342674)

**["Granular Instant Rollback & Continuous AD Vulnerability Visibility"](https://www.g2.com/survey_responses/semperis-directory-services-protector-review-12342665)**

**Rating:** 5.0/5.0 stars

_— Jose Miguel C._

[Read full review](https://www.g2.com/survey_responses/semperis-directory-services-protector-review-12342665)

### [CyberArk Workforce Identity](https://www.g2.com/products/cyberark-workforce-identity/reviews)

CyberArk Identity Overview CyberArk Identity is a SaaS-delivered suite of solutions designed to simplify identity and access management in enterprises. CyberArk Identity unifies Workforce Access and Identity Management solutions in a single offering. Workforce Access capabilities include single sign-on, multi-factor authentication, session security, and credential management. Identity Management capabilities include lifecycle management, identity orchestration, and identity governance. With CyberArk Identity, organizations can secure workforce access to applications, endpoints, and infrastructure and protect themselves from the leading cause of data breaches – compromised credentials. CyberArk Identity is part of the CyberArk Identity Security Platform. Built for the dynamic enterprise, CyberArk Identity Security Platform secures access for any identity to any resource or environment from anywhere using any device. The CyberArk Identity Security Platform enables operational efficiencies with a single admin portal, streamlines meeting compliance requirements with unified audit capabilities, and delivers Identity Security Intelligence for continuous identity threat detection and protection. Workforce Access solutions: • CyberArk Single Sign-On (SSO) is an easy-to-manage solution for one-click access to your cloud, mobile, and legacy apps. CyberArk SSO enables a secure and frictionless sign-in experience for both internal and external users that adjusts based on risk. • CyberArk App Gateway is an add-on to our Single Sign-On solution that enables VPN-less access to legacy applications. It allows companies to set up per-application, per-user access to individual legacy applications hosted on-premises. • CyberArk Adaptive Multi-Factor Authentication (MFA) helps strengthen security and prevent attacks involving compromised credentials by requiring users to present multiple forms of evidence to gain access to your applications. Unlike traditional MFA solutions, CyberArk Adaptive MFA uses AI-powered behavioral analytics and contextual information to determine which authentication factors to apply to a particular user in a specific situation. • CyberArk Secure Web Sessions is a cloud-based service that enables organizations to monitor, record, and audit end-user activity within high-risk and high-value web applications. Security and compliance specialists can use Secure Web Sessions to search recorded sessions using free text input and quickly filter events by users, dates, and actions. • CyberArk Workforce Password Management is an enterprise-focused password manager providing a user-friendly solution to store business application credentials in a centralized vault and securely share them with other users in the organization. Identity Management Services: • CyberArk Identity Lifecycle Management provides an easy way to route application access requests, create application accounts, manage entitlements for those accounts, and revoke access when necessary. • CyberArk Identity Flows is an identity orchestration solution that improves security, efficiency, and productivity by automating identity data and events. With Identity Flows, organizations can orchestrate complex identity management processes and synchronize identity data across diverse applications, directory stores, and repositories. • CyberArk Identity Compliance solution continuously discovers access, streamlines access certifications, and provides comprehensive identity analytics. Identity Compliance automates manually intensive, error-prone administrative processes, ensuring all workforce and privileged access rights are properly assigned and continually certified across enterprises.

**Average Rating:** 4.5/5.0

**Total Reviews:** 126

#### How Do G2 Users Rate CyberArk Workforce Identity?

- **Quality of Support:** 9.0/10 (Category avg: 9.1/10)
- **Ease of Use:** 8.8/10 (Category avg: 9.1/10)

#### Who Is the Company Behind CyberArk Workforce Identity?

- **Seller:** [Palo Alto Networks](https://www.g2.com/sellers/palo-alto-networks)
- **Year Founded:** 2005
- **HQ Location:** Santa Clara, CA
- **Twitter:** @PaloAltoNtwks (128,951 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/30086/ (22,313 employees on LinkedIn®)
- **Ownership:** NYSE: PANW

#### Who Uses This Product?

- **Top Industries:** Information Technology and Services, Financial Services
- **Company Size:** 48% Large, 48% Medium

#### What Do G2 Reviewers Say About CyberArk Workforce Identity?

_AI-generated summary from verified user reviews_

##### Pros

- Users praise CyberArk Workforce Identity for its **ease of use** , featuring an intuitive UI and straightforward setup.
- Users value the **efficient access review process** of CyberArk Workforce Identity, enhancing productivity and streamlining permissions.
- Users appreciate the **intuitive interface** of CyberArk Workforce Identity, making it user-friendly for diverse teams.
- Users value the **responsiveness and friendliness** of CyberArk's customer support, enhancing their overall experience with the product.
- Users value the **effective access review capabilities** of CyberArk Workforce Identity, enhancing security and management in organizations.

##### Cons

- Users find the **missing integrations and limited dashboard capabilities** to hinder full functionality of CyberArk Workforce Identity.
- Users note significant **integration issues** , as many legacy platforms and manual processes hinder smooth functionality.
- Users express frustration over the **lack of automation** , especially in user mapping and integration processes within CyberArk Workforce Identity.
- Users find the **lack of integrations and reporting options** limits CyberArk Workforce Identity's effectiveness for their needs.
- Users are frustrated by **manual processes** in CyberArk Workforce Identity, particularly with user mapping and integration challenges.

#### What Are Recent G2 Reviews of CyberArk Workforce Identity?

**["Fast User-Device Linking, Needs Installation Speed Boost"](https://www.g2.com/survey_responses/cyberark-workforce-identity-review-12700425)**

**Rating:** 4.0/5.0 stars

_— Dominika T._

[Read full review](https://www.g2.com/survey_responses/cyberark-workforce-identity-review-12700425)

**["The way Access Reviews should be!"](https://www.g2.com/survey_responses/cyberark-workforce-identity-review-8369131)**

**Rating:** 5.0/5.0 stars

_— kam n._

[Read full review](https://www.g2.com/survey_responses/cyberark-workforce-identity-review-8369131)

### [SaaS Alerts](https://www.g2.com/products/saas-alerts/reviews)

​​SaaS Alerts is a automated cybersecurity platform to detect and automate the remediation of SaaS security threats. The platform provides unified, continuous monitoring of core business SaaS applications to protect against data theft and malicious actors, including Microsoft 365, Google Workspace, Salesforce, Slack, Dropbox, Okta, Duo and more. SaaS Alerts uses machine learning pattern detection to identify breaches, create instant alerts, and lock affected accounts, providing you with valuable time to respond before further damage can occur. It also enables you to terminate dangerous end-user file sharing activities and automate essential security tasks, enhancing efficiency and overall security.

**Average Rating:** 4.3/5.0

**Total Reviews:** 27

#### How Do G2 Users Rate SaaS Alerts?

- **Quality of Support:** 9.0/10 (Category avg: 9.1/10)
- **Ease of Use:** 8.0/10 (Category avg: 9.1/10)

#### Who Is the Company Behind SaaS Alerts?

- **Seller:** [Kaseya](https://www.g2.com/sellers/kaseya)
- **Company Website:** https://www.kaseya.com/
- **Year Founded:** 2000
- **HQ Location:** Miami, FL
- **Twitter:** @KaseyaCorp (17,411 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/kaseya/ (5,471 employees on LinkedIn®)

#### Who Uses This Product?

- **Top Industries:** Information Technology and Services
- **Company Size:** 85% Small, 15% Medium

#### What Do G2 Reviewers Say About SaaS Alerts?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **real-time alerts** from SaaS Alerts, enhancing security and simplifying user activity tracking across platforms.
- Users find the **ease of use** in SaaS Alerts invaluable for tracking user activity seamlessly across platforms.
- Users value the **real-time alert notifications** of SaaS Alerts, enhancing tracking of user activity effortlessly across platforms.
- Users love the **ease of setup and regular feature updates** , complemented by a supportive SaaSy community for sharing insights.
- Users find the **reporting capabilities** of SaaS Alerts invaluable for identifying security gaps effectively and efficiently.

##### Cons

- Users face challenges with **ineffective alerts** , wasting time on non-actionable notifications that hinder productivity.
- Users face an **inefficient alert system** that causes unnecessary time spent investigating non-actionable notifications.
- Users experience **false positives** , but eventually learn to filter them out for improved accuracy.
- Users find the **inadequate filtering capabilities** of SaaS Alerts lead to unnecessary time spent on investigating alerts.
- Users experience **inefficient filtering** , spending unnecessary time on alerts that are not immediately actionable.

#### What Are Recent G2 Reviews of SaaS Alerts?

**["Valuable Cloud Security Visibility with Fast Alerting and Automated Response"](https://www.g2.com/survey_responses/saas-alerts-review-12813156)**

**Rating:** 4.5/5.0 stars

_— D S._

[Read full review](https://www.g2.com/survey_responses/saas-alerts-review-12813156)

**["Real-Time Monitoring and Alerts That Boost Cloud Security Visibility"](https://www.g2.com/survey_responses/saas-alerts-review-12723283)**

**Rating:** 4.0/5.0 stars

_— Verified User in Information Technology and Services_

[Read full review](https://www.g2.com/survey_responses/saas-alerts-review-12723283)

### [Heimdal](https://www.g2.com/products/heimdal/reviews)

Accommodate all your cybersecurity needs under one convenient roof with the Heimdal® Unified Cybersecurity Platform. Our cybersecurity solutions can be used as standalone products or integrated into one another as part of a cohesive and unified XDR platform. Whether you’re a reseller, distributor, MSSP, or an organization committed to bolstering your online security, we provide an array of cutting-edge products to make your mission smoother. Heimdal® is a fast-growing cybersecurity company focused on continuous technological innovation. Since its establishment in 2014 in Copenhagen, based on the winning idea of CTF World Champions, Heimdal has experienced spectacular growth by proactively building products that anticipate threatscape trends. The company offers a multi-layeredand unified security suite that combines threat prevention, patch and asset management, endpoint rights management, antivirus and mail security which together secure customers against cyberattacks and keep critical information and intellectual property safe. Heimdal has been recognized as a thought leader in the industry and has won multiple international awards both for its solutions and for its educational content creation. The Heimdal line of products currently consists of 10 products and 2 services. The former category encompasses DNS Security for Endpoints & Network, Patch & Asset Management, Privileged Access Management, Application Control, Next-Gen Endpoint Antivirus, Ransomware Encryption Protection, Email Security, Email Fraud Prevention, and Remote Desktop. The latter is represented by Endpoint Detection & Response, as well as eXtended Detection & Response, or EDR and XDR for short. Currently, Heimdal’s cybersecurity solutions are deployed in more than 45 countries and supported regionally from offices in 15+ countries, by 175+ highly qualified specialists. Heimdal is ISAE 3000 certified and secures more than 2 million endpoints for over 10,000 companies. The company supports its partners without concessions on the basis of predictability and scalability. The common goal is to create a sustainable ecosystem and a strategic partnership.

**Average Rating:** 4.4/5.0

**Total Reviews:** 75

#### How Do G2 Users Rate Heimdal?

- **Quality of Support:** 9.5/10 (Category avg: 9.1/10)
- **Ease of Use:** 8.7/10 (Category avg: 9.1/10)

#### Who Is the Company Behind Heimdal?

- **Seller:** [Heimdal®](https://www.g2.com/sellers/heimdal)
- **Company Website:** https://heimdalsecurity.com/
- **Year Founded:** 2014
- **HQ Location:** Copenhagen, Denmark
- **Twitter:** @HeimdalSecurity (5,086 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/heimdal-security/ (277 employees on LinkedIn®)

#### Who Uses This Product?

- **Top Industries:** Computer & Network Security, Construction
- **Company Size:** 58% Medium, 27% Small

#### What Do G2 Reviewers Say About Heimdal?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **simple and straightforward user interface** of Heimdal, making it accessible for entry-level personnel.
- Users commend Heimdal's **exceptional customer support** , noting prompt responses and professional assistance that often exceeds expectations.
- Users value the **robust security** of Heimdal, noting its reliability and user-friendly interface for effective defense.
- Users praise Heimdal for its **reliable security solutions** , delivering consistent performance and dependable support for their needs.
- Users value Heimdal for its **reliable security solutions** and responsive 24/7 support, enhancing user confidence.

##### Cons

- Users face significant **access issues** with Heimdal's admin portal, finding navigation complex and essential resources hard to locate.
- Users find the **complex interface** of Heimdal frustrating, struggling with navigation and accessing essential features.
- Users find the **limited customization options** frustrating, particularly in navigating the complex admin portal and UI.
- Users find Heimdal **not user-friendly** due to its complex admin portal and difficult navigation for essential tasks.
- Users report challenges with **poor customer support** during initial setup, affecting overall experience and efficiency.

#### What Are Recent G2 Reviews of Heimdal?

**["Clear Patch Management and Endpoint Visibility That Builds Compliance Confidence"](https://www.g2.com/survey_responses/heimdal-review-13056558)**

**Rating:** 4.5/5.0 stars

_— Verified User in Airlines/Aviation_

[Read full review](https://www.g2.com/survey_responses/heimdal-review-13056558)

**["Automated patching makes life easier, but remote desktop needs work"](https://www.g2.com/survey_responses/heimdal-review-12879665)**

**Rating:** 5.0/5.0 stars

_— Kris B._

[Read full review](https://www.g2.com/survey_responses/heimdal-review-12879665)

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- [Insider Threat Management (ITM)](/categories/insider-threat-management-itm)

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[Browse Identity Threat Detection and Response (ITDR) Themes](/categories/identity-threat-detection-and-response-itdr/themes)

 ![Brandon Summers-Miller](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brandon Summers-Miller")
BS

Researched and written by [Brandon Summers-Miller](https://research.g2.com/insights/author/brandon-summers-miller)

Updated October 3, 2024

Identity threat detection and response (ITDR) software detects identity-related threats and vulnerabilities, such as credential misuse and abuse, unapproved entitlements and privilege escalations, and other identity-related threats. Information security teams use this software as part of their threat detection initiatives, specifically geared toward the identity-related attack surface.

Identity threat detection and response (ITDR) software is different from [identity and access management (IAM) software](https://www.g2.com/categories/identity-and-access-management-iam); IAM’s function is to prevent identity-related risks through proper user authentication and access up front, while ITDR identifies threats once systems have been compromised. ITDR is also different from [insider threat management (ITM) software](https://www.g2.com/categories/insider-threat-management-itm) in that ITDR identifies credentials and privileges abuse, commonly from external parties that have identified and misused identity vulnerabilities, while ITM monitors the actions a threat actor takes such as downloading data they are not entitled to.

To qualify for inclusion in the Identity Threat Detection and Response (ITDR) category, a product must:

- Monitor and detect potentially malicious identity and privileges activity
- Identify identity-related misconfigurations
- Investigate identity threats with contextual user information
- Flag unauthorized accounts and excessive privileges

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