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Sumo Logic Reviews & Product Details

Sumo Logic Overview

What is Sumo Logic?

Sumo Logic, Inc. unifies and analyzes enterprise data, translating it into actionable insights through one AI-powered cloud-native log analytics platform. This single source of truth enables Dev, Sec and Ops teams to simplify complexity, collaborate efficiently and accelerate data-driven decisions that drive business value. Customers around the world rely on the Sumo Logic SaaS Log Analytics Platform for trusted insights to ensure application reliability, secure and protect against modern security threats, and gain insights into their cloud infrastructures. For more information, visit: SUMOLOGIC.COM

Sumo Logic Details
Product Website
Languages Supported
English
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Product Description

Sumo Logic enables enterprises to build analytical power that transforms daily operations into intelligent business decisions


Seller Details
Company Website
Year Founded
2010
HQ Location
Redwood City, CA
Twitter
@SumoLogic
6,583 Twitter followers
LinkedIn® Page
www.linkedin.com
908 employees on LinkedIn®
Ownership
NASDAQ: SUMO
Description

Sumo Logic turns insights into action by enabling customers to deliver reliable and secure cloud-native applications through its Sumo Logic SaaS Log Analytics Platform.


Ellie E.
EE
Overview Provided by:

Recent Sumo Logic Reviews

Verified User
U
Verified UserEnterprise (> 1000 emp.)
3.5 out of 5
"Works Well, But the Cost and Flexibility Can Be Better"
Sumo Logic is a decent choice for log management and monitoring, especially in cloud-native environments. It’s easy to set up, scales well, and has...
Verified User
U
Verified UserEnterprise (> 1000 emp.)
5.0 out of 5
"Sumo Logic a top class log collector and log query"
Sumo Logic has a query language that is easy to learn. It queries returns fast results. One of the many features of Sumo Logic is that it ingests...
Avinash K.
AK
Avinash K.Mid-Market (51-1000 emp.)
4.5 out of 5
"A great Log mining tool"
Itegration and mining of application logs.
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1 person requested security information

Sumo Logic Media

Sumo Logic Demo - Complete visibility
Unified logs, events, metrics and traces help make sense of massive amounts of data faster — and more accurately. Out-of-the-box or pre-configured dashboards save time by bringing visibility to every component of the stack. Unique features like Partitions and Scheduled Views help users get visibi...
Sumo Logic Demo - Search Query Language
Deep interrogation through robust log queries of all datasets accelerates threat detection and troubleshooting performance issues. Uncover the “unknown unknowns” and empower your users with a rich operator library and easy-to-use search templates to quickly filter real-time insights and results
Sumo Logic Demo - Real-time insights
Rich data visualization on standard or customized dashboards helps visualize log data. Get deep performance and security insights with our machine learning-driven threat detection, integrated threat intelligence correlation, and deep search-based investigation
Sumo Logic Demo - Reliability management
Powerful log search and query let you create real-time SLIs and SLOs to monitor golden signals like latency and errors that can impact the user experience. You have accurate information for making data-driven decisions to balance reliability with innovation.
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Video Reviews

323 Sumo Logic Reviews

4.3 out of 5
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323 Sumo Logic Reviews
4.3 out of 5
323 Sumo Logic Reviews
4.3 out of 5

Sumo Logic Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Sumo LogicQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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JK
Devops Engineer
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about Sumo Logic?

We can check all logs from various regions and multiple account in one place, which makes us not to change AWS account to see logs in different account. And it also has longer retention period than Cloudwatch. Its really easy to setup as well like adding collectors or embedding Sumo into AWS lambda. This is written by me 100% based on my expereince and my usecases and not even partially written by AI Review collected by and hosted on G2.com.

What do you dislike about Sumo Logic?

I hope Sumo would have NLM based search like doing query with natural lanuges. Once you get used to do queries in Sumo then its quite easy, but there would be littel bit of learning curve at the beginning. And its almost real-time like Sumo still gets little bit of delays getting data from AWS lambda or so. This is written by me 100% based on my expereince and my usecases and not even partially written by AI Review collected by and hosted on G2.com.

What problems is Sumo Logic solving and how is that benefiting you?

1. CS/Dev team uses Sumo everyday to analysis data / find logs / debug errors

2. Ops created a dashboard to monitor all deployment pipeline deployed in Prod to see its status / versions,. etc

3. Sumo provides real time monitoring of logs such that we can get alerts from logs showing any potential issues and maintain system reliability

This is written by me 100% based on my expereince and my usecases and not even partially written by AI Review collected by and hosted on G2.com.

Verified User in Manufacturing
UM
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about Sumo Logic?

Sumo Logic has a query language that is easy to learn. It queries returns fast results. One of the many features of Sumo Logic is that it ingests logs from many different sources. It does have support for many data sources which reduces the time one would have to spend with any customization. When troubleshooting issues one can turn to Sumo Logic logs to investigate to norrow down what happened at a particular time. In my organisation we use Sumo Logic to ingest Active Directory logs and query for events relates to user(s) when investigating user activities. Review collected by and hosted on G2.com.

What do you dislike about Sumo Logic?

Some of the things that I don't like about Sumo Logic is that it's cost is higher than similar tools. The customer support for Sumo Logic is not that great. As an enterprise custom I expected a higher quality of service. There is not much for out of the box reports or dashboards. Review collected by and hosted on G2.com.

What problems is Sumo Logic solving and how is that benefiting you?

Sumo Logic helped with complimenting the SIEM solution used. It is used to ingest the logs for Critical Infrastructure. For example, we use Sumo Logic to ingest Active Directory logs. Therefore, Sumo Logic is used as a log repository and also used to investigate events related to user activities. We also use Sumo Logic when looking for events related to specific applications that are Critical Infrastructure components and it is easy to quickly parse the logs and get results in a timely manner. Review collected by and hosted on G2.com.

DC
Senior DevOps Engineer
Building Materials
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Sumo Logic?

I love the fact Sumo Logic is very scalable and flexible to manage huge log data volumes. Setting it up is very easy, and it plays nicely with a ton of different services, including AWS and Kubernetes, so everything’s organized. The fact that we can create targeted dashboards and reports to track performance and security in the way that best fits the things we need to monitor has been handy. It allows us to consolidate everything in one platform and that’s saved us a lot of time. Review collected by and hosted on G2.com.

What do you dislike about Sumo Logic?

Managing log data used to be a huge challenge, but Sumo Logic has simplified it. It gives us real-time insights into system performance and security, which means we can address issues immediately. The ability to consolidate logs from various services into one platform has sped up the troubleshooting process. This has helped reduce system downtime and improved both security and operational efficiency across the board. Review collected by and hosted on G2.com.

What problems is Sumo Logic solving and how is that benefiting you?

Previously managing log data had been quite a challenge, but Sumo Logic has made this task so much simpler. We get real time system performance and security insight so we can react in the moment. The fast troubleshooting process has become possible from the ability to combine the logs from different services into one platform. Overall, system downtime has been reduced, security has been increased and overall operational efficiency has improved. Review collected by and hosted on G2.com.

IY
Senior DevOps Engineer
Computer Software
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Sumo Logic?

Sumo Logic’s real time log management, and analysis capabilities are very valuable. This allows us to catch issues really fast and solve them before they become big issues. We also have found it easy to integrate with platforms such as AWS, Kubernetes, and Docker to get a whole view of our operations. Dashboards are customizable in almost every way and they make it easy to follow our systems and critical performance data, and alerts make the entire response process even smoother when things go south. Review collected by and hosted on G2.com.

What do you dislike about Sumo Logic?

Sumo Logic learning curve can be little steep if you are a beginner. Even though the platform is full featured, the nuisance of having to set up queries, or figure out advanced option settings is obtuse. Moreover, the insight is very valuable but the search for data, and where it lives, can sometimes be time consuming and can slow us down, leading us to miss an opportunity for a quick reaction. Review collected by and hosted on G2.com.

What problems is Sumo Logic solving and how is that benefiting you?

Sumo Logic has addressed a big problem of reactive troubleshooting. We can see problems early with their real time log insights to stop costly downtime or system failures. In addition, other platforms are integrated with it, increasing our workflows, making everything much more effective. Finally, the customizable dashboards give us a very clear view of performance metrics, so we can make better, data informed decisions faster, and ultimately better improve the effectiveness of our team as a whole. Review collected by and hosted on G2.com.

Harshal C.
HC
Digital Marketing Specialist
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Sumo Logic?

In our organization We found the real-time monitoring resource to be very useful in tracking system performance. The customization page helps us quickly update our basic metrics and fix issues. The search function also allows us to efficiently identify the root cause of the problem. Review collected by and hosted on G2.com.

What do you dislike about Sumo Logic?

Although quite useful But it takes time to get familiar with some of the advanced features. A more user-friendly scope for these functions will make the data entry process easier for teams. More detailed documentation or instructions for first time users would also be helpful as it is tedious to navigate all functionalities for beginners. Review collected by and hosted on G2.com.

What problems is Sumo Logic solving and how is that benefiting you?

Sumo Logic helps us monitor and analyze logs in real time. This is so we can quickly detect and fix system problems before they escalate. It has streamlined our incident response process by providing a clear overview of compensation calculations. and helps us troubleshoot errors more efficiently. Customizable dashboards also make it easier to track important information. Review collected by and hosted on G2.com.

Arpan K.
AK
Quality Engineer
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Sumo Logic?

It helped me to solve issues proactively by looking into real time logs for any website or infrastructure issues. Also I am in love with the customizable alerts which I have integrated in slack for quick monitoring.I have become habitual of sumo and also integrated it with slack and jira for quick alerting. Review collected by and hosted on G2.com.

What do you dislike about Sumo Logic?

For beginners I found sumologic to be little difficult specially with all the setup and learning curves.Initially I wasnt able to find how to use sumo effectively.For complex queries customer support response is sometimes slow. Review collected by and hosted on G2.com.

What problems is Sumo Logic solving and how is that benefiting you?

Potential issues were caught early because of real time alerting and monitoring. Also as a team we share dashboards which helps in better reporting and collobaration. Review collected by and hosted on G2.com.

PH
Senior Security Analyst
Outsourcing/Offshoring
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Sumo Logic?

I love how the real time analysis and monitoring of Sumo Logic makes it easy to identify and act on system issues very quickly. It easily integrates with our AWS and Google Cloud services and then we can centralize all our logs and metrics in one place. The dashboards can be customized to concentrate on what matters the most and has really improved our troubleshooting efficiency and incident response time. Review collected by and hosted on G2.com.

What do you dislike about Sumo Logic?

The drawback of Sumo Logic is that with large data sets, it sometimes doesn’t update real time, so we can’t really get the real time insights that we need. The platform also has a steep learning curve for newbies regarding its advanced features, so onboarding ends up being more overlong than it ought to be. Sometimes, these factors can delay testing and create a harder time in new team members becoming comfortable with the software. Review collected by and hosted on G2.com.

What problems is Sumo Logic solving and how is that benefiting you?

Using Sumo Logic, we’re able to set up all logs and metrics on a single platform. By centralizing this, we can actually catch it faster, that means our response time is much quicker and we don’t have these operational disruptions like we used to. We have also been able to respond promptly to risks with automated alerts and detailed data analytic, transforming our daily work into a smoother and more efficient workflow. Review collected by and hosted on G2.com.

Krishnan M.
KM
Software Engineer III
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Sumo Logic?

Its an all in one place to view your logs in real time, create dashboards etc. I guess there is a lot more it can do, but this is what I've used so far Review collected by and hosted on G2.com.

What do you dislike about Sumo Logic?

The old UI was really clunky to use. Need to check the new UI properly. Review collected by and hosted on G2.com.

What problems is Sumo Logic solving and how is that benefiting you?

getting to view the logs from the containers. Review collected by and hosted on G2.com.

Verified User in Computer Software
IC
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Sumo Logic?

I have been enjoying using the API with sumologic, as well as the excellent technical support I have frequently received while setting up and learning about automations. Review collected by and hosted on G2.com.

What do you dislike about Sumo Logic?

The new UI has slowed me down, even having me click on more buttons before I get to a log search, the most common page. The documentation has been lacking when setting up the automations and when creating rules in CSE, which has a slightly different syntax than the search query in the main log search (CIP). Review collected by and hosted on G2.com.

What problems is Sumo Logic solving and how is that benefiting you?

Sumo logic is helping me by keeping all of our logs in a single place for ease of access. Review collected by and hosted on G2.com.

RM
SOC Analyst
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Sumo Logic?

Best about Sumo Logic is its old UI, Easier to navigate and specially good with reviewing multiple queries in same windows Review collected by and hosted on G2.com.

What do you dislike about Sumo Logic?

New UI is not good. Old UI had option with multiple windows but new UI can only open 1 query at a time Review collected by and hosted on G2.com.

What problems is Sumo Logic solving and how is that benefiting you?

Its a good SIEM, 1 of the best in the market Review collected by and hosted on G2.com.