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IBM Instana Reviews & Product Details

IBM Instana Overview

What is IBM Instana?

Instana’s Enterprise Observability Platform, powered by automated Application Performance Monitoring, discovers and maps all services, infrastructure, and their inter-dependencies automatically. Instana ingests all observability metrics, traces each request, profiles every process, and updates application dependency maps in real-time to deliver the context and actionable feedback needed by Dev+Ops to optimize application performance, enable innovation and mitigate risk to help them add value and efficiency to the pipeline. IBM Instana is available on AWS Marketplace.

IBM Instana Details
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Languages Supported
German, English, French, Italian, Japanese, Korean, Portuguese, Spanish, Chinese (Simplified), Chinese (Traditional)
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Product Description

Instana automatically discovers, maps, and monitors all services and infrastructure components across on-prem and cloud, providing AI-driven application context, issue remediation to enhance IT operations. Instana’s zero-configuration dashboards help reduce toil for SRE and DevOps teams, helping them spend more innovating than troubleshooting. Its automated playbooks seamlessly address common issues and precise ML-driven alerts help manage rapid change, thereby enhancing infrastructure availability. These capabilities in help in predicting and managing IT budgets to support increase in demand during peak cycles.​

How do you position yourself against your competitors?

Instana automatically discovers, maps, and monitors all services and infrastructure components across on-prem and cloud, providing AI-driven application context, issue remediation to enhance IT operations. Instana’s zero-configuration dashboards help reduce toil for SRE and DevOps teams, helping them spend more innovating than troubleshooting. Its automated playbooks seamlessly address common issues and precise ML-driven alerts help manage rapid change, thereby enhancing infrastructure availability. These capabilities help in predicting and managing IT budgets to support increase in demand during peak cycles.


Seller Details
Seller
IBM
Company Website
Year Founded
1911
HQ Location
Armonk, NY
Twitter
@IBM
711,154 Twitter followers
LinkedIn® Page
www.linkedin.com
317,108 employees on LinkedIn®
Ownership
SWX:IBM
Phone
1-866-277-7488
Total Revenue (USD mm)
$73,621
Description

IBM offers a wide range of technology and consulting services; a broad portfolio of middleware for collaboration, predictive analytics, software development and systems management; and the world's most advanced servers and supercomputers.


Sonja B.
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Recent IBM Instana Reviews

Devesh P.
DP
Devesh P.Small-Business (50 or fewer emp.)
5.0 out of 5
"Instana gives the monitoring service at another level."
Instana is very easy to use software in my case I have implemented very very easily in but the customer support is also great for the internal cust...
Vedant M.
VM
Vedant M.Small-Business (50 or fewer emp.)
5.0 out of 5
"Instana is very useful for monitoring the logs in the server."
Instana is very useful easy to use software we can easily implement it is here and we get actually support from the team members and the I really u...
Dinesh K.
DK
Dinesh K.Small-Business (50 or fewer emp.)
5.0 out of 5
"Isana is very easy to use server for checking the logs."
I personally use internal it is very easy to implement we get the excellent support from the team it is very easy to use it have lot of features in...
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IBM Instana Media

IBM Instana Demo - Infrastructure View
Quickly determine hot spots in your applications underlying infrastructure.
IBM Instana Demo - Large Scale Deployment View
Easily determine if regions or data centers are impacting application availability or performance.
IBM Instana Demo - Dependency Graph
Examine performance characteristics of individual service components and their relationships powered by AutoTrace and our Dynamic Graph (outbound links to feature documentation)
IBM Instana Demo - Trace Analyzer
Investigate complex service interactions and uncover performance bottlenecks, cache misses, database performance, and more with our feature rich distributed tracing solution.
IBM Instana Demo - Application Perspectives
Easily find performance bottlenecks and problematic endpoints utilizing AutoTrace powered analytics for only the services which matter to you.
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389 IBM Instana Reviews

4.4 out of 5
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389 IBM Instana Reviews
4.4 out of 5
389 IBM Instana Reviews
4.4 out of 5

IBM Instana Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for IBM InstanaQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
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Vedant M.
VM
Assistant System Engineer
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about IBM Instana?

Instana is very useful easy to use software we can easily implement it is here and we get actually support from the team members and the I really use it frequently in a day it have number of features in it it is very easy to use software. Review collected by and hosted on G2.com.

What do you dislike about IBM Instana?

I can't say that it is a very dislike regarding UI form or in payment form but I can say that it should enhance in the terms of features and to train the new person who are using it in a different way. Review collected by and hosted on G2.com.

What problems is IBM Instana solving and how is that benefiting you?

The main problem of it is solving my is by checking the health of my server daily in the morning or if the threshold value crosses some certain maximum maximum values then it will alert us by sending some mail to us in every interval of time so it is very benefiting me in terms of checking the servers condition and moiter it easily. Review collected by and hosted on G2.com.

Devesh P.
DP
Associate
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about IBM Instana?

Instana is very easy to use software in my case I have implemented very very easily in but the customer support is also great for the internal customer care and I frequently use it in a day it have a lot of features in it it is very easy to integrate in this server. Review collected by and hosted on G2.com.

What do you dislike about IBM Instana?

The thing I like about ibm Instana is it have the great UI features and it have lot of features that we can monitor the server with in a very few things in a very in normal software too. Review collected by and hosted on G2.com.

What problems is IBM Instana solving and how is that benefiting you?

The main problem it is solving for my case is to checking the health and the boards and communities of the services in very easy way so it benefits me for checking the ports health and communities clusters in a few time. Review collected by and hosted on G2.com.

Dinesh K.
DK
Database Administrator
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about IBM Instana?

I personally use internal it is very easy to implement we get the excellent support from the team it is very easy to use it have lot of features in it. Review collected by and hosted on G2.com.

What do you dislike about IBM Instana?

Everything is best but UI part should be we can say that it should be need to be improved and rest everything is OK but the integration is somehow it is hard so they have to document something so we can do it very easily. Review collected by and hosted on G2.com.

What problems is IBM Instana solving and how is that benefiting you?

Solves my column of taking the logs on the communities and the cluster of the boards and the number of boards for checking the health check in the morning so I can check it very easily within a minute so I don't have to open the server manually and intervate. Review collected by and hosted on G2.com.

Ram Kumar Y.
RY
Senior Software Engineer
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about IBM Instana?

Very easy to use server so we can use it in very easily way and the customer support is excellent as I have seen that if I got any problem from them we can solve all the issues I regularly use it in a test game and it is very easy to integration that I like so much. Review collected by and hosted on G2.com.

What do you dislike about IBM Instana?

I don't say that if you have any bad things or I dislike an excellent thing and all the ui features I like so much. Review collected by and hosted on G2.com.

What problems is IBM Instana solving and how is that benefiting you?

Very easy and I basically like the how to see the so we can say that number of ports can be easily seen from the container that I like so much and I can also see the loss from the time. Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about IBM Instana?

The SaaS option reduces implementation time because the only step required is installing the agents. Depending on your infrastructure, it can be simpler if you have access to the backend address and port, as a few simple commands will allow you to install all the agents. Sensors are deployed automatically, meaning only one agent per server is needed. By following the documentation, you may encounter certain technologies that require adjustments to send or generate trace information. However, if you follow the instructions, you'll quickly see the dependency maps generated automatically.

When I started using the application, some features were not available, such as log monitoring and the ability to create alerts based on logs. We submitted an idea, and the support team informed us that it was being considered. Now, these features are available. Review collected by and hosted on G2.com.

What do you dislike about IBM Instana?

When I first started using the application in SaaS mode, the look and feel were different compared to today. The navigation bar and menus have changed, and now the application feels heavier, taking longer to load and feeling slower overall

The Integration with Cognos Analytics is not easier as with Grafana, documentation for this integration was not available. Review collected by and hosted on G2.com.

What problems is IBM Instana solving and how is that benefiting you?

Visibility across all services and applications and MTTR (Mean Time to Resolution) reduction. In some cases, when the applications are created don't follow a design and built by default, it means deploy features to resolve or execute a funtion, at the end some companies lose visibility, and when a issue arise, it takes much longer to resolve them. In the past customer only had infraestructure monitoring, and one event of High CPU usage didn't provide enough context.

Once they implemented Instana, they gained insights into relations between some endpoint or services that they didn´t know. This visibility helped them better understand the situation, reducing resolution time. By using smart alerts, they can even identify potential issues early and take action before any negative impact occurs. Review collected by and hosted on G2.com.

Vatsal M.
VM
Assistant Systems Engineer
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about IBM Instana?

Its very easy to use. I have implemented very easily. We get the excellent customer support from there team. It have great number of features in it.

I helps me to see the number of pods in it. And checking the Health of the servers like that many thing is there.I really use it frequently in a day. Review collected by and hosted on G2.com.

What do you dislike about IBM Instana?

I can't say that I didn't like in it. Everything is well and excellent. Review collected by and hosted on G2.com.

What problems is IBM Instana solving and how is that benefiting you?

Its actually can be used to solve the issue of the conatainer monitoring and checking the logs as per the time as we set their which is the best feature I like in that. Otherwise I have to look into the logs one by one in the server. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
CI
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about IBM Instana?

It is a powerful and easy-to-use observability solution that is constantly innovating.

Its intuitive and lightweight interface provides the information we need to gain visibility into ecosystems that are increasingly complex and expansive.

The ability to contextualize and correlate elements of a transaction allows us to discover where and what the likely cause of the failure is, as well as the possibility to create native or integration-based automatic actions.

The IBM support community is available to assist us with questions and special configurations of our environments. Review collected by and hosted on G2.com.

What do you dislike about IBM Instana?

It is focused on modern technologies, and legacy systems in our environment are not yet fully supported, although important legacy platforms have been added to the catalog. Review collected by and hosted on G2.com.

What problems is IBM Instana solving and how is that benefiting you?

There are many pieces of modern technology distributed across the ecosystem that we sometimes don’t fully understand or know how they interact, and the solution, with its intelligence and analytical capabilities, helps us discover how they are interconnected and how we can optimize them. It provides helpful information with its out-of-the-box features to understand situations, and we learn more about the environment. Review collected by and hosted on G2.com.

ANSHUL C.
AC
Java Software Developer
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about IBM Instana?

What I like best about Instana is its real-time, full-stack monitoring and automatic instrumentation, which makes it easy to set up and provides comprehensive visibility across complex, dynamic environments. The platform's intuitive user interface and smart alerting system are also standout features, making it easier to quickly identify and resolve performance issues. In my project , I frequently use instana for monitoring the services and the customer support also response quickely and positively. Review collected by and hosted on G2.com.

What do you dislike about IBM Instana?

A common dislike about Instana is its pricing, which can be high for smaller organizations or those with extensive monitoring needs. Some users also find the platform has a learning curve, especially for those new to APM tools or working in less complex environments. Additionally, while it provides comprehensive monitoring, some advanced customization options might be limited compared to other tools. Review collected by and hosted on G2.com.

What problems is IBM Instana solving and how is that benefiting you?

It helped me out to solve outage problem by monitoring system and effected services. Review collected by and hosted on G2.com.

KM
Software Developer
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about IBM Instana?

The good thing is we can moniotor errors, alerts by just filtering a specific container within a time frame and the good part is it's UI.

It is best for monitoring or extracting error logs or alerts as it shows color red and green.

Can filter by endpoints so it shows only related calls.

Easy to use

Alerts for any error calls with detailed metrics and time which is very good for developer while analysing bug issue. Review collected by and hosted on G2.com.

What do you dislike about IBM Instana?

when open any link to analyse log, then if we do back then it goes to entire back page because of which have to scroll it again till the previous call.

Sometime it is confusing to analyse because of all things are in same dashboard so unable to understand whether it is relevant error calls or data.

Some tutorials would be great. Review collected by and hosted on G2.com.

What problems is IBM Instana solving and how is that benefiting you?

earlier, I had to check logs in server and it had log only for 2-5 days. because of which if any issue comes after certain days, then we were not able to analyse or have to get the logs backup by the sysadmin team which is lengthy process.

It gives detailed view of all endpoints where it got errored and why how much time taken and that just in few click.

Now tracing logs is easy as compared to server as it shows red color error means because of UI.

We can filter what we want unlike server logs where we go through whole file. Review collected by and hosted on G2.com.

Preet S.
PS
Technical Lead
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about IBM Instana?

Visualization of different parameter is very insightfull and also filtering and grouping feature to breakdown analysis further for deeper understading of issues. I use instana on daily basis because it is very easy to implement custome dashboards and integration with other applications. Review collected by and hosted on G2.com.

What do you dislike about IBM Instana?

I found little bit lagging i,e real time data is not available of cloud infrastructure. Customer care unit of IBM instana should be more robust Review collected by and hosted on G2.com.

What problems is IBM Instana solving and how is that benefiting you?

I face regular slowness in my application and by using instana i can easily find out that which HTTPS call is taking time or which API is having high latency. It helps in doing RCA and reporting same to the client. Review collected by and hosted on G2.com.