# Best Application Performance Monitoring (APM) Tools - Page 2 *By [Tian Lin](https://research.g2.com/insights/author/tian-lin)* This page was last updated on June 9th, 2025 Application performance monitoring (APM) tools allow users to monitor and track the performance of particular software or web applications to identify and solve any performance issues that may arise. These solutions provide performance metrics for applications, with specific insights into the statistics such as the amount of transactions processed by the application or the response time to process such transactions. APM products form a baseline for these metrics and monitor the applications for any variance from the baseline. The metrics are displayed in a variety of data visualizations for easy conceptualization of the overall performance. They are very commonly used by application administrators to manage web applications in hopes to discover possible reasons for delays in response time. With the ability to identify and fix any performance issues, businesses can provide an optimal user experience. Some APM solutions may offer similar functionality to [database management systems](https://www.g2.com/categories/database-management) and [network monitoring](https://www.g2.com/categories/network-management) solutions. To qualify for inclusion in the Application Performance Monitoring category, a product must: - Monitor and track the performance and response time of software or web applications - Create a baseline of performance metrics and alert administrators when performance varies - Provide visual data for users to better understand the performance metrics - Assist in remedying any application performance issues ## How Many Application Performance Monitoring (APM) Tools Products Does G2 Track? **Total Products under this Category:** 215 ## How Does G2 Rank Application Performance Monitoring (APM) Tools Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 15,700+ Authentic Reviews - 215+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## Top Application Performance Monitoring (APM) Tools at a Glance | # | Product | Rating | Best For | What Users Say | |---|---------|--------|----------|----------------| | 1 | [IBM Instana](https://www.g2.com/products/ibm-instana/reviews) | 4.4/5.0 (465 reviews) | Zero-configuration microservices observability with auto-discovery | "[Powerful Analytics and Automation Drive Exceptional Performance](https://www.g2.com/survey_responses/ibm-instana-review-12064579)" | | 2 | [Datadog](https://www.g2.com/products/datadog/reviews) | 4.4/5.0 (689 reviews) | Full-stack APM with correlated traces, logs, and metrics | "[rom Integrations to Security – A Truly Comprehensive Monitoring Solution](https://www.g2.com/survey_responses/datadog-review-11358900)" | | 3 | [Dynatrace](https://www.g2.com/products/dynatrace/reviews) | 4.5/5.0 (1,231 reviews) | AI-driven full-stack root cause analysis | "[Davis AI Delivers Clear Root-Cause Insights and Real-Time User Monitoring](https://www.g2.com/survey_responses/dynatrace-review-12645823)" | | 4 | [New Relic](https://www.g2.com/products/new-relic/reviews) | 4.4/5.0 (568 reviews) | Full-stack observability with unified APM telemetry | "[End-to-End E‑commerce Monitoring That Quickly Pinpoints Checkout Friction](https://www.g2.com/survey_responses/new-relic-review-12312341)" | | 5 | [LogRocket](https://www.g2.com/products/logrocket/reviews) | 4.6/5.0 (2,330 reviews) | Frontend session-replay with full-stack observability | "[Clear User Insights with Session Replay, Error Tracking, and Network Logs](https://www.g2.com/survey_responses/logrocket-review-12794652)" | | 6 | [ManageEngine OpManager](https://www.g2.com/products/manageengine-opmanager/reviews) | 4.5/5.0 (182 reviews) | Multi-vendor infrastructure fault detection and triage | "[Reliable and User-Friendly Network Monitoring Solution](https://www.g2.com/survey_responses/manageengine-opmanager-review-12578427)" | | 7 | [Coralogix](https://www.g2.com/products/coralogix/reviews) | 4.6/5.0 (339 reviews) | End-to-end correlated logs, metrics, and traces | "[Coralogix Game Changer Logging Tool](https://www.g2.com/survey_responses/coralogix-review-11633887)" | | 8 | [Sentry](https://www.g2.com/products/sentry/reviews) | 4.5/5.0 (196 reviews) | Production error debugging with full-context traces | "[Less Guessing, More Fixing](https://www.g2.com/survey_responses/sentry-review-12615851)" | | 9 | [Google Cloud Console](https://www.g2.com/products/google-cloud-console/reviews) | 4.4/5.0 (95 reviews) | GCP-native infrastructure monitoring and incident triage | "[Intelligent Search and Unified Navigation That Streamlines Google Cloud Console](https://www.g2.com/survey_responses/google-cloud-console-review-12701783)" | | 10 | [Rakuten SixthSense Observability](https://www.g2.com/products/rakuten-sixthsense-observability/reviews) | 4.6/5.0 (52 reviews) | Unified APM with AI-driven root-cause tracing | "[Great monitoring tool!](https://www.g2.com/survey_responses/rakuten-sixthsense-observability-review-8230168)" | ## Which Application Performance Monitoring (APM) Tools Is Best for Your Use Case? - **Leader:** [IBM Instana](https://www.g2.com/products/ibm-instana/reviews) - **Highest Performer:** [Better Stack](https://www.g2.com/products/better-stack/reviews) - **Easiest to Use:** [Better Stack](https://www.g2.com/products/better-stack/reviews) - **Top Trending:** [Dash0](https://www.g2.com/products/dash0/reviews) - **Best Free Software:** [Dynatrace](https://www.g2.com/products/dynatrace/reviews) ## Which Type of Application Performance Monitoring (APM) Tools Tools Are You Looking For? - [Application Performance Monitoring (APM) Tools](https://www.g2.com/categories/application-performance-monitoring-apm) *(current)* - [Cloud Infrastructure Monitoring Software](https://www.g2.com/categories/cloud-infrastructure-monitoring) - [Log Monitoring Software](https://www.g2.com/categories/log-monitoring) - [Observability Software](https://www.g2.com/categories/observability-software) --- **Sponsored** ### Site24x7 ManageEngine Site24x7 offers unified cloud monitoring for DevOps and IT operations within small to large organizations. The solution monitors the experience of real users accessing websites and applications from desktop and mobile devices. In-depth monitoring capabilities enable DevOps teams to monitor and troubleshoot applications, servers and network infrastructure, including private and public clouds. End-user experience monitoring is done from more than 100 locations across the world and various wireless carriers. [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=168&secure%5Bdisplayable_resource_id%5D=168&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=168&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=13665&secure%5Bresource_id%5D=168&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fapplication-performance-monitoring-apm&secure%5Btoken%5D=bbe8513dabe65deaa7f507c734978bdce1547cfffd56849604c5c47b96d7e376&secure%5Burl%5D=https%3A%2F%2Fwww.site24x7.com%2Fads%2Fapm-1.html%3Futm_source%3Dg2%26utm_medium%3Dcpc%26utm_campaign%3Dg2_APM&secure%5Burl_type%5D=custom_url) --- ## What Are the Top-Rated Application Performance Monitoring (APM) Tools Products in 2026? ### 1. [LogicMonitor](https://www.g2.com/products/logicmonitor/reviews) **Average Rating:** 4.5/5.0 **Total Reviews:** 578 **Product Description:** LogicMonitor® offers hybrid observability powered by AI. The company’s SaaS-based platform, LM Envision, enables observability across on-prem and multi-cloud environments. We provide IT and business teams operational visibility and predictability across their technologies and applications to focus less on troubleshooting and more on delivering extraordinary employee and customer experiences. For more information, visit  www.logicmonitor.com and our blog, or follow us on LinkedIn, X, Facebook, and YouTube. ### What Do G2 Reviewers Say About LogicMonitor? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **effortless monitoring experience** of LogicMonitor, enhancing operational efficiency and clarity in insights. - Users value the **effortless monitoring** provided by LogicMonitor, enabling faster troubleshooting and improved operational focus. - Users commend the **easy implementation** of LogicMonitor, facilitated by dedicated support and versatile customization options. - Users value the **comprehensive monitoring capabilities** of LogicMonitor across diverse environments and technologies. - Users value the **excellent customer support** of LogicMonitor, enhancing implementation and ongoing success with dedicated resources. **Cons:** - Users find LogicMonitor has **limited features** , often needing support for customization and setup in complex environments. - Users find the **steep learning curve** of LogicMonitor challenging, especially with its complex configuration and setup process. - Users find the **cost of LogicMonitor** to be high, especially for small teams without a free tier option. - Users note a **lack of intuitive features** in LogicMonitor, often requiring custom solutions and additional support for effectiveness. - Users find **inadequate monitoring** challenges due to costly setups and complicated configurations for diverse environments. #### What Are Recent G2 Reviews of LogicMonitor? **"[In-Depth Analysis in One Place with Smooth ITSM Integration](https://www.g2.com/survey_responses/logicmonitor-review-12767133)"** **Rating:** 4.0/5.0 stars *— Shah Nawaz K.* [Read full review](https://www.g2.com/survey_responses/logicmonitor-review-12767133) --- **"[LogicMonitor: When AI Watches Your IT](https://www.g2.com/survey_responses/logicmonitor-review-11666000)"** **Rating:** 5.0/5.0 stars *— Keerthi R.* [Read full review](https://www.g2.com/survey_responses/logicmonitor-review-11666000) --- #### What Are G2 Users Discussing About LogicMonitor? - [What is LogicMonitor used for?](https://www.g2.com/discussions/what-is-logicmonitor-used-for) - [What does LogicMonitor do?](https://www.g2.com/discussions/what-does-logicmonitor-do) - [Where does LogicMonitor store your monitored data?](https://www.g2.com/discussions/where-does-logicmonitor-store-your-monitored-data) ### 2. [AppSignal](https://www.g2.com/products/appsignal/reviews) **Average Rating:** 4.8/5.0 **Total Reviews:** 16 **Product Description:** AppSignal is an all-in-one application performance monitoring (APM) solution trusted by developers since 2012. AppSignal offers amazing support for Ruby, Elixir, Node.js, Python, and Front-end JavaScript applications. AppSignal seamlessly integrates into development workflows. It helps optimize app performance, detect and resolve issues faster, and gain real-time insights across the entire stack. AppSignal is built for teams of all sizes, from start-ups to enterprises, with scalable, predictable pricing and powerful monitoring features. AppSignal's focus on simplicity and reliability empowers teams to focus on deploying high-quality code fast. AppSignal's core features include: - Error Tracking: Monitor and track errors across deployments with instant notifications for faster issue resolution. - Performance Monitoring: Identify performance bottlenecks and inefficient functions to optimize app speed and user experience. - Host Monitoring: Get detailed metrics on CPU, disk space, network usage, and more to keep servers running smoothly. - Anomaly Detection: Receive real-time alerts for unusual behavior like memory surges or increased error rates. - Uptime Monitoring: Stay informed with minute-by-minute availability checks so you know when downtime occurs. - Check-ins: Track the health of background tasks like cron jobs and scheduled processes to ensure reliability. - Metric Dashboards: Automatically generated, customizable dashboards for key metrics across supported frameworks. - Log Management: Seamlessly manage logs, easily switching between log lines, performance samples, and error reports. Based in the Netherlands, AppSignal's small but dedicated remote team works from countries across the globe. AppSignal is committed to delivering the best monitoring experience for developers with amazing free developer-to-developer support, ensuring all customers get the most out of their monitoring experience. AppSignal offers transparent pricing, no hidden fees, no overages, and access to all features on every plan. Starting at just $23 per month, with flexible upgrade policies, AppSignal allows teams to scale monitoring needs as they grow without worrying about bill shock. AppSignal offers a 30-day free trial (no credit card required), allowing you to explore all its features and discover how it can enhance your app's performance. ### What Do G2 Reviewers Say About AppSignal? *AI-generated summary from verified user reviews* **Pros:** - Users find AppSignal to be **extremely easy to integrate** , streamlining their performance tracking and analytics experience. - Users love the **easy integrations** of AppSignal, simplifying performance tracking for Elixir, Phoenix, and Rails applications. - Users value the **dashboard quality** of AppSignal, enabling effortless tracking and analysis of performance metrics. - Users appreciate the **easy and seamless dashboard usability** of AppSignal for monitoring performance and metrics effectively. - Users appreciate the **easy integration and centralized logging** of AppSignal for Elixir + Phoenix applications. #### What Are Recent G2 Reviews of AppSignal? **"[Ease of Use and Easy Integration](https://www.g2.com/survey_responses/appsignal-review-12668795)"** **Rating:** 5.0/5.0 stars *— Edouard d.* [Read full review](https://www.g2.com/survey_responses/appsignal-review-12668795) --- **"[Logging analysis for our Rails app](https://www.g2.com/survey_responses/appsignal-review-10370894)"** **Rating:** 5.0/5.0 stars *— Matteo G.* [Read full review](https://www.g2.com/survey_responses/appsignal-review-10370894) --- #### What Are G2 Users Discussing About AppSignal? - [What is AppSignal used for?](https://www.g2.com/discussions/what-is-appsignal-used-for) - 1 comment ### 3. [Catchpoint](https://www.g2.com/products/catchpoint/reviews) **Average Rating:** 4.5/5.0 **Total Reviews:** 109 **Product Description:** The Internet relies on Catchpoint Global 5000 companies, top online retailers, financial services, cloud infrastructure and services companies, and xSPs trust Catchpoint’s Internet Performance Monitoring (IPM) to detect and resolve internal or external issues across the Internet stack before they impact customers, employees, or digital experiences. Offering Internet Synthetics, RUM, BGP, Heartbeat Monitoring, Distributed Tracing, and performance optimization with high-fidelity data and flexible visualizations, Catchpoint is powered by the world’s largest active agent network to provide real-world user experience visibility and internet stack insights that complement Application Performance Monitoring (APM) to give IT Ops team instant awareness of incidents, root cause insights, and quick resolution. ### What Do G2 Reviewers Say About Catchpoint? *AI-generated summary from verified user reviews* **Pros:** - Users value Catchpoint for its **real-time issue detection** , facilitating quick resolution of performance problems and enhancing efficiency. - Users appreciate Catchpoint for its **effective monitoring** and real-time visibility, enhancing operational reliability and customer satisfaction. - Users praise Catchpoint for its **quick and helpful customer support** , enhancing their troubleshooting experience significantly. - Users value the **real-time alerting features** of Catchpoint, enabling swift identification and resolution of performance issues. - Users value the **real-time alerting** system of Catchpoint, enabling quick identification of performance issues and downtime. **Cons:** - Users find the **pricing expensive** and wish for more transparency and flexibility in the cost structure. - Users find the **difficult learning curve** of Catchpoint challenging, especially with its complex features and setup. - Users find the **learning curve steep** due to the complexity and extensive features of Catchpoint initially. - Users find **pricing issues** problematic, as it's not flexible enough for smaller teams and leans towards larger enterprises. - Users find the **complex configuration** of Catchpoint challenging initially, requiring time to learn and optimize its features. #### What Are Recent G2 Reviews of Catchpoint? **"[Ensuring smooth digital user experience](https://www.g2.com/survey_responses/catchpoint-review-11661314)"** **Rating:** 4.0/5.0 stars *— Pradyumn G.* [Read full review](https://www.g2.com/survey_responses/catchpoint-review-11661314) --- **"[Software buyers want to hear more about Catchpoint.](https://www.g2.com/survey_responses/catchpoint-review-11657918)"** **Rating:** 5.0/5.0 stars *— NAMAN GUPTA .* [Read full review](https://www.g2.com/survey_responses/catchpoint-review-11657918) --- #### What Are G2 Users Discussing About Catchpoint? - [How has Catchpoint supported your digital experience monitoring, and what features do you find most valuable?](https://www.g2.com/discussions/how-has-catchpoint-supported-your-digital-experience-monitoring-and-what-features-do-you-find-most-valuable) - [What is synthetic monitoring in Catchpoint?](https://www.g2.com/discussions/what-is-synthetic-monitoring-in-catchpoint) - 1 comment - [Is SaaS a Catchpoint?](https://www.g2.com/discussions/is-saas-a-catchpoint) ### 4. [OpsPilot](https://www.g2.com/products/opspilot/reviews) **Average Rating:** 4.8/5.0 **Total Reviews:** 174 **Product Description:** OpsPilot is an AI-powered observability and operational intelligence platform that helps engineering and operations teams move from reactive monitoring to proactive, autonomous operations. Modern production systems — microservices, distributed architectures, cloud and hybrid environments — generate enormous volumes of telemetry. Traditional monitoring tools surface that data, but still leave engineers responsible for interpreting signals, identifying root causes, and deciding what to do. OpsPilot closes that gap. It continuously analyzes telemetry across your applications, infrastructure, and services, then tells your team what is happening, why it is happening, and what to do about it. From monitoring to operational intelligence OpsPilot goes beyond dashboards and alerts. It correlates signals across metrics, logs, traces, and deployment events to identify abnormal behaviour, explain root causes, and guide teams toward faster resolution — dramatically reducing the time spent on incident investigation and operational troubleshooting. AI SRE teammate OpsPilot is designed to act as an AI SRE teammate — augmenting your operations team by answering the questions engineers face during incidents: What changed? Where is the failure occurring? Which service is responsible? What should we investigate next? Three core capabilities - Observability — collects and correlates telemetry across metrics, logs, traces, JVM data, and application-level diagnostics for a complete picture of system behaviour. - Operational Intelligence — applies AI-driven analysis to surface what changed, what is causing the issue, which components are involved, and what actions may resolve it. - Action and Automation — supports guided incident response, runbook generation, automated remediation, and continuous operational learning. OpenTelemetry-native OpsPilot ingests telemetry via OTLP over gRPC or HTTP — no proprietary agent required. It works with your existing OpenTelemetry instrumentation across Kubernetes, microservices, cloud services, and serverless platforms. Prometheus-compatible metrics, Loki log ingestion, and Jaeger/Zipkin trace formats are also supported. For teams needing deep JVM or ColdFusion diagnostics, the optional FusionReactor APM agent provides additional application-level telemetry. Built for DevOps, SRE, and platform engineering teams OpsPilot is designed for organizations running modern production systems that require high reliability and operational efficiency — particularly teams moving toward SRE or platform engineering models who need deeper operational insight without increasing headcount. Deployed as SaaS, hybrid, or agentless via OpenTelemetry. ### What Do G2 Reviewers Say About OpsPilot? *AI-generated summary from verified user reviews* **Pros:** - Users find **monitoring capabilities** of OpsPilot crucial for troubleshooting and improving performance in production environments. - Users find the **real-time monitoring** of OpsPilot invaluable for troubleshooting and enhancing application performance effectively. - Users find Fusion Reactor's **ease of use** exceptional, simplifying performance tuning and fault detection significantly. - Users value the **in-depth performance monitoring** of OpsPilot, enhancing troubleshooting and infrastructure optimization in cloud environments. - Users value the **comprehensive troubleshooting insights** of OpsPilot, which enhance performance monitoring and fault detection. **Cons:** - Users note a **steep learning curve** for OpsPilot, especially for those unfamiliar with the JVM and its features. - Users note that OpsPilot can be **expensive** , but value and quality are generally considered worth the cost. - Users cite a **significant learning difficulty** with OpsPilot, especially for those unfamiliar with its complex configurations. - Users find the **user experience confusing** due to scattered settings and delayed email notifications during signup. - Users face **data limitations** with OpsPilot, impacting insights and monitoring history length, complicating the experience. #### What Are Recent G2 Reviews of OpsPilot? **"[FusionReactor APM: Real-Time Memory Insights and Proactive Crash Protection](https://www.g2.com/survey_responses/opspilot-review-12399926)"** **Rating:** 5.0/5.0 stars *— Octavian C.* [Read full review](https://www.g2.com/survey_responses/opspilot-review-12399926) --- **"[Ein echtes "Must-Have" für jeden Betreiber eines Anwendungsservers.](https://www.g2.com/survey_responses/opspilot-review-11664008)"** **Rating:** 5.0/5.0 stars *— René H.* [Read full review](https://www.g2.com/survey_responses/opspilot-review-11664008) --- #### What Are G2 Users Discussing About OpsPilot? - [What is FusionReactor APM used for?](https://www.g2.com/discussions/what-is-fusionreactor-apm-used-for) ### 5. [Elastic Observability](https://www.g2.com/products/elastic-observability/reviews) **Average Rating:** 4.2/5.0 **Total Reviews:** 88 **Product Description:** OpenTelemetry-native observability for fast, AI-driven root cause analysis Search, analyze, and act with logs, metrics, and traces. SRE leaders aim to proactively prevent downtime, simplify tool stacks, and reduce toil, but multi-cloud complexity and fragmented toolsets create visibility gaps that make it hard to stay ahead. OTel-native and AI-powered, Elastic Observability ingests and correlates petabytes of telemetry across your applications, services, and infrastructure, in real-time. Accelerate troubleshooting with built-in agentic workflows and an AI Assistant that goes well beyond chat to bolster team expertise and guide investigations, grounded with context from your organizational knowledge-bases. More data, more problems? Not anymore. Most observability and logging solutions weren’t built for today’s scale. Elastic is. Our architecture is designed to handle petabytes of logs with indexing, compression, and efficient searchable storage so you can keep all the telemetry you need, without breaking the bank. Store more, spend less, and resolve issues faster with a scalable, open, and extensible platform that unifies visibility across your entire environment. ### What Do G2 Reviewers Say About Elastic Observability? *AI-generated summary from verified user reviews* **Pros:** - Users find Elastic Observability's **ease of use** invaluable for quickly monitoring and analyzing applications and infrastructure. - Users appreciate the **strong out-of-the-box features** of Elastic Observability, enhancing their operational visibility and troubleshooting efficiency. - Users value the **excellent log collection** capabilities of Elastic Observability, allowing for effective monitoring and troubleshooting. - Users value the **flexibility and unified monitoring** of Elastic Observability, enhancing operational visibility and troubleshooting efficiency. - Users appreciate the **intuitive dashboards and strong out-of-the-box features** of Elastic Observability for enhanced monitoring. **Cons:** - Users often find a **steep learning curve** with Elastic Observability, making initial usage challenging and overwhelming. - Users find the **difficult learning** curve overwhelming, especially without proper filtering and familiarity with Elastic Stack. - Users find the **log management overwhelming** , facing challenges with filtering and integration with existing log files. - Users find the **learning difficulty** of Elastic Observability challenging, especially with log filtering and mastering advanced features. - Users face **log management issues** with Elastic Observability, including visibility gaps and integration challenges with log files. #### What Are Recent G2 Reviews of Elastic Observability? **"[Insightful, But Needs Improved Customization](https://www.g2.com/survey_responses/elastic-observability-review-12668298)"** **Rating:** 4.0/5.0 stars *— Sam .* [Read full review](https://www.g2.com/survey_responses/elastic-observability-review-12668298) --- **"[APM is a Game-Changer for GKE Infrastructure](https://www.g2.com/survey_responses/elastic-observability-review-12628710)"** **Rating:** 5.0/5.0 stars *— Ever M.* [Read full review](https://www.g2.com/survey_responses/elastic-observability-review-12628710) --- #### What Are G2 Users Discussing About Elastic Observability? - [Can I use Elasticsearch as a database?](https://www.g2.com/discussions/can-i-use-elasticsearch-as-a-database) - [Can I use Elasticsearch for free?](https://www.g2.com/discussions/can-i-use-elasticsearch-for-free) - 1 comment - [What is elastic search?](https://www.g2.com/discussions/what-is-elastic-search) ### 6. [Splunk AppDynamics](https://www.g2.com/products/splunk-appdynamics/reviews) **Average Rating:** 4.3/5.0 **Total Reviews:** 335 **Product Description:** Powered by Cisco, AppDynamics is on a mission to help companies see their technology through the lens of the business so they can work as one to prioritize what matters most. We’re reinventing the observability space and simplifying the challenge of digital transformation for the world’s largest enterprises. In this era of unprecedented digital growth, the AppDynamics Business Observability Platform transforms organizations faster by providing business context deep into the technology stack, aligning teams around shared priorities, and enabling technologists to act with confidence and control. AppDynamics has been recognized by Gartner as a leader in the APM market for more than eight years and was positioned highest in ‘ability to execute’ in Gartner’s 2021 Magic Quadrant Report for APM. ### What Do G2 Reviewers Say About Splunk AppDynamics? *AI-generated summary from verified user reviews* **Pros:** - Users value the **automation capabilities** of AppDynamics, making integration with ITSM tools like ServiceNow seamless. - Users value the **seamless integration with cloud environments** , enhancing monitoring for critical enterprise applications. - Users appreciate the **ease of integration** with other tools, enhancing their monitoring experience across various environments. - Users value the **easy integrations** with ITSM tools like Servicenow, enhancing their monitoring capabilities effortlessly. - Users appreciate the **seamless integrations** with tools like Servicenow, enhancing their monitoring and management capabilities. **Cons:** - Users express concerns about **billing issues** , including high renewal costs and slow support timelines post-acquisition. - Users are concerned about the **high renewal costs** and the slow pace of product enhancements post-acquisition. - Users face challenges with the **inefficient alert system** leading to delays in addressing product issues after the acquisition. - Users report **poor customer support** , citing delays in product enhancements and high renewal costs post-Cisco acquisition. - Users report **high renewal costs** and longer support timelines for Splunk AppDynamics following the Cisco acquisition. #### What Are Recent G2 Reviews of Splunk AppDynamics? **"[Silver Bullet for Enterprise Applications Performance Monitoring](https://www.g2.com/survey_responses/splunk-appdynamics-review-8379799)"** **Rating:** 5.0/5.0 stars *— RaviShankar S.* [Read full review](https://www.g2.com/survey_responses/splunk-appdynamics-review-8379799) --- **"[AppDynamics - A powerful analytics tool for business transactions and monitoring](https://www.g2.com/survey_responses/splunk-appdynamics-review-9780843)"** **Rating:** 4.5/5.0 stars *— Brajesh S.* [Read full review](https://www.g2.com/survey_responses/splunk-appdynamics-review-9780843) --- #### What Are G2 Users Discussing About Splunk AppDynamics? - [What is AppDynamics used for?](https://www.g2.com/discussions/what-is-appdynamics-used-for) - 1 comment ### 7. [Azure Monitor](https://www.g2.com/products/azure-monitor/reviews) **Average Rating:** 4.3/5.0 **Total Reviews:** 89 **Product Description:** Azure Monitor is a comprehensive monitoring solution designed to maximize the availability and performance of applications and services across cloud and on-premises environments. It collects, analyzes, and acts on telemetry data, providing deep insights into system behavior and facilitating proactive issue resolution. By offering end-to-end observability, Azure Monitor enables organizations to maintain optimal operational health and enhance user experiences. Key Features and Functionality: - Unified Monitoring: Azure Monitor provides a centralized platform to monitor applications, infrastructure, and networks, offering a holistic view of system performance. - Data Collection and Analysis: It collects diverse telemetry data, including metrics, logs, and traces, and utilizes powerful analytics tools to identify trends and anomalies. - Visualization Tools: The service offers customizable dashboards and workbooks, enabling users to visualize data effectively and gain actionable insights. - Alerting and Automation: Azure Monitor supports near-real-time alerts and automated responses, allowing for prompt issue detection and resolution. - Integration Capabilities: It seamlessly integrates with Azure services, third-party tools, and on-premises systems, ensuring flexibility and extensibility. Primary Value and Problem Solving: Azure Monitor addresses the critical need for comprehensive observability in complex IT environments. By providing real-time insights and proactive monitoring, it helps organizations: - Enhance Performance: Identify and resolve performance bottlenecks swiftly, ensuring optimal application and service delivery. - Ensure Availability: Detect and mitigate issues before they impact users, maintaining high availability and reliability. - Optimize Resources: Analyze usage patterns to make informed decisions about resource allocation and cost management. - Support Compliance: Maintain security and compliance standards through continuous monitoring and auditing capabilities. By leveraging Azure Monitor, organizations can achieve operational excellence, improve user satisfaction, and drive business success through informed, data-driven decisions. ### What Do G2 Reviewers Say About Azure Monitor? *AI-generated summary from verified user reviews* **Pros:** - Users value the **proactive alerting system** of Azure Monitor, which enhances visibility and optimizes performance through automated insights. - Users value the **unified visibility** of Azure Monitor, enhancing monitoring and proactive optimization across apps and infrastructure. - Users value the **unified full-stack visibility** of Azure Monitor, seamlessly monitoring apps, infrastructure, and networks in one place. - Users value the **unified full-stack visibility** of Azure Monitor, enabling effective monitoring of apps, infrastructure, and networks. - Users value the **unified full-stack visibility** of Azure Monitor, providing clarity and proactive optimization through intelligent insights. **Cons:** - Users find the **complex debugging** process challenging, as the overwhelming interface complicates effective alert management. - Users find the **complex metric structure** of Azure Monitor confusing, complicating pricing and alert setups. - Users find the **alerting noise and complex setups** of Azure Monitor can detract from its overall usability. - Users find the **complex interface** overwhelming, wishing for a more streamlined and user-friendly experience. - Users find **complex setups** and alerting noise to be challenging, affecting their overall experience with Azure Monitor. #### What Are Recent G2 Reviews of Azure Monitor? **"[Monitor your cloud Instances with Azure Monitor](https://www.g2.com/survey_responses/azure-monitor-review-11497697)"** **Rating:** 4.0/5.0 stars *— Prashant D.* [Read full review](https://www.g2.com/survey_responses/azure-monitor-review-11497697) --- **"[Identify and resolve your problems quickly with Azure Monitor](https://www.g2.com/survey_responses/azure-monitor-review-11387713)"** **Rating:** 5.0/5.0 stars *— soleyvis s.* [Read full review](https://www.g2.com/survey_responses/azure-monitor-review-11387713) --- #### What Are G2 Users Discussing About Azure Monitor? - [What is your primary use case for Azure Monitor, and how has it impacted your application performance monitoring?](https://www.g2.com/discussions/what-is-your-primary-use-case-for-azure-monitor-and-how-has-it-impacted-your-application-performance-monitoring) - 1 comment - [What is Azure Monitor used for?](https://www.g2.com/discussions/azure-monitor-what-is-azure-monitor-used-for) - [What is the difference between Azure Monitor and log analytics?](https://www.g2.com/discussions/what-is-the-difference-between-azure-monitor-and-log-analytics) ### 8. [Firebase Performance Monitoring](https://www.g2.com/products/firebase-performance-monitoring/reviews) **Average Rating:** 4.6/5.0 **Total Reviews:** 28 **Product Description:** Get insights into how your app performs from your users' point of view, with automatic and customized performance tracing #### What Are Recent G2 Reviews of Firebase Performance Monitoring? **"[All in one Tool for performance analysis](https://www.g2.com/survey_responses/firebase-performance-monitoring-review-7732476)"** **Rating:** 5.0/5.0 stars *— Sahdeep S.* [Read full review](https://www.g2.com/survey_responses/firebase-performance-monitoring-review-7732476) --- **"[Fireworks for Firebase Performance Monitoring Tool](https://www.g2.com/survey_responses/firebase-performance-monitoring-review-7706030)"** **Rating:** 5.0/5.0 stars *— Subash V.* [Read full review](https://www.g2.com/survey_responses/firebase-performance-monitoring-review-7706030) --- #### What Are G2 Users Discussing About Firebase Performance Monitoring? - [Is firebase performance monitoring free?](https://www.g2.com/discussions/is-firebase-performance-monitoring-free) - [How do I check my firebase performance?](https://www.g2.com/discussions/how-do-i-check-my-firebase-performance) - [How does firebase performance work?](https://www.g2.com/discussions/how-does-firebase-performance-work) ### 9. [Rollbar](https://www.g2.com/products/rollbar/reviews) **Average Rating:** 4.5/5.0 **Total Reviews:** 165 **Product Description:** Go beyond crash reporting, error tracking, logging and error monitoring. Get instant and accurate alerts — plus a real-time feed — of all errors, including unhandled exceptions. Our automation-grade grouping uses machine learning to reduce noise and gives you error signals you can trust. ### What Do G2 Reviewers Say About Rollbar? *AI-generated summary from verified user reviews* **Pros:** - Users value the **easy setup** of Rollbar, finding it simple and quick to start using without a learning curve. - Users find the **setup ease** of Rollbar refreshing, as it avoids the steep learning curve of other tools. - Users find Rollbar to be a **simple tool to set up** , with no steep learning curve compared to others. **Cons:** - Users often find a **mismatch between error titles and descriptions** , requiring manual verification for accuracy. #### What Are Recent G2 Reviews of Rollbar? **"[Empower teams to monitor backend](https://www.g2.com/survey_responses/rollbar-review-11279968)"** **Rating:** 5.0/5.0 stars *— Myron F.* [Read full review](https://www.g2.com/survey_responses/rollbar-review-11279968) --- **"[Simple and amazing tool for error notifications](https://www.g2.com/survey_responses/rollbar-review-10814751)"** **Rating:** 5.0/5.0 stars *— Krishnan M.* [Read full review](https://www.g2.com/survey_responses/rollbar-review-10814751) --- #### What Are G2 Users Discussing About Rollbar? - [What is Rollbar used for?](https://www.g2.com/discussions/what-is-rollbar-used-for) - 1 comment - [What does Rollbar do?](https://www.g2.com/discussions/what-does-rollbar-do) - 1 comment - [Are rollbars free?](https://www.g2.com/discussions/are-rollbars-free) - 1 comment ### 10. [Lightrun](https://www.g2.com/products/lightrun-lightrun/reviews) **Average Rating:** 4.8/5.0 **Total Reviews:** 67 **Product Description:** Named 2021 Gartner Cool Vendor, Lightrun builds an IDE-native observability & debugging platform that enables developers to securely add logs, metrics and traces to production and staging environments in real time, on demand. No hotfixes, redeployments or restarts required. Developers use Lightrun for multiple code-level observability needs, including: \* Code-level alerts (Java, Node.js, Python, .NET) \* Feature verification \* Testing / debugging in production \* Troubleshooting cloud native apps, Serverless, and more \* Log optimization capabilities through a Log Optimizer(TM) By eliminating the need to reproduce bugs locally or issue a new software version for adding new logs or metrics to troubleshoot production issues, Lightrun's customers consistently reduce their MTTR by up to 50-60% and significantly improve development productivity. Issues that used to take 1-2 weeks to mitigate now take our customers on average less than an hour to solve. Lightrun empowers our customers' developers by eliminating the need for costly developer lifecycle operations like reproducing locally, or issuing a new software version just for adding new logs or metrics. Our customers, running petabyte-scale workloads with QPS in the high 100Ks across thousands of production servers, include companies that reach 44.5% of the internet's population and major, publicly-traded cybersecurity companies. ### What Do G2 Reviewers Say About Lightrun? *AI-generated summary from verified user reviews* **Pros:** - Users find Lightrun's **ease of use** invaluable, making debugging and troubleshooting straightforward and efficient. - Users value the **real-time debugging** capabilities of Lightrun, enabling effortless troubleshooting of production issues. - Users value Lightrun for its **efficient bug detection** , facilitating easy debugging in production environments. - Users praise the **responsive customer support** of Lightrun, enhancing their overall debugging experience significantly. - Users find the **initial setup of Lightrun easy** , enhancing their debugging experience significantly. **Cons:** - Users often face **integration bugs** with Lightrun, particularly with plugins and certain agents like NodeJS, complicating debugging. - Users often face **"out of scope" issues** and bugs with Lightrun's plugins, complicating their debugging experience. - Users report **feature limitations** due to bugs in plugins and performance issues with snapshots affecting overall functionality. - Users report **limited compatibility** with certain agents and IDEs, hindering their overall experience with Lightrun. - Users express concern over **limited features** , particularly regarding support for more IDEs like Eclipse. #### What Are Recent G2 Reviews of Lightrun? **"[Effortless Production Debugging with Root Cause Precision](https://www.g2.com/survey_responses/lightrun-review-12211888)"** **Rating:** 4.5/5.0 stars *— Ranjit S.* [Read full review](https://www.g2.com/survey_responses/lightrun-review-12211888) --- **"[Amazing product saved the customer two months of waiting](https://www.g2.com/survey_responses/lightrun-review-11698457)"** **Rating:** 5.0/5.0 stars *— Verified User in Program Development* [Read full review](https://www.g2.com/survey_responses/lightrun-review-11698457) --- #### What Are G2 Users Discussing About Lightrun? - [What is Lightrun used for?](https://www.g2.com/discussions/what-is-lightrun-used-for) - 5 upvotes ### 11. [Progress WhatsUp Gold](https://www.g2.com/products/progress-whatsup-gold/reviews) **Average Rating:** 4.4/5.0 **Total Reviews:** 380 **Product Description:** WhatsUp Gold is an IT infrastructure monitoring software designed to help users identify and resolve network issues swiftly, often before they impact end users. This solution provides comprehensive visibility into network performance and availability, enabling IT professionals to maintain optimal operations across their infrastructure. With its interactive mapping interface, WhatsUp Gold allows users to visualize the status of all devices connected to their network, making it easier to monitor both on-premise and cloud-based resources. Targeted primarily at IT administrators and network engineers, WhatsUp Gold is particularly beneficial for organizations that rely heavily on network performance for their daily operations. Its user-friendly design caters to both seasoned professionals and those new to network management, offering a range of features that streamline the monitoring process. The software is designed to support various use cases, from small businesses needing basic monitoring capabilities to large enterprises requiring advanced network management solutions. One of the standout features of WhatsUp Gold is its customizable drag-and-drop dashboards, which provide users with the flexibility to tailor their monitoring experience according to specific needs. These dashboards present real-time data on device status and performance, allowing users to quickly assess the health of their network. Additionally, the software’s automatic discovery and mapping capabilities enable users to visualize their entire network topology, ensuring that no device goes unnoticed during monitoring. WhatsUp Gold also emphasizes optimization, helping users manage network traffic and bandwidth utilization effectively. By providing actionable insights and unified views of network performance, the software empowers IT teams to troubleshoot issues efficiently. The ability to identify and resolve network and server problems proactively not only enhances operational efficiency but also improves overall user satisfaction by minimizing downtime. In summary, WhatsUp Gold offers a robust and interactive solution for IT infrastructure monitoring, combining ease of use with powerful features. Its focus on real-time visibility, customization, and proactive troubleshooting makes it a valuable tool for organizations looking to enhance their network management capabilities. ### What Do G2 Reviewers Say About Progress WhatsUp Gold? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of Progress WhatsUp Gold, enjoying intuitive dashboards and effortless monitoring. - Users appreciate the **real-time visibility** provided by WhatsUp Gold's interactive network maps and intuitive dashboards. - Users value the **real-time visibility** provided by Progress WhatsUp Gold, enhancing their network performance monitoring and management. - Users appreciate the **timely and beneficial alert notifications** of Progress WhatsUp Gold, enhancing proactive issue management. - Users value the **intuitive user interface** of Progress WhatsUp Gold, facilitating effortless network monitoring and management. **Cons:** - Users find Progress WhatsUp Gold to be **expensive** , especially with additional costs for advanced features and upgrades. - Users find the **interface design poor** , feeling outdated and clunky when managing complex configurations and alerts. - Users find the **complex setup** of Progress WhatsUp Gold particularly challenging, especially with advanced configuration options. - Users note a **steep learning curve** with Progress WhatsUp Gold, making it challenging for new users to utilize effectively. - Users find Progress WhatsUp Gold's interface to be **outdated** , especially when managing larger and more complex environments. #### What Are Recent G2 Reviews of Progress WhatsUp Gold? **"[Reliable Network Monitoring That Boosts QA Confidence](https://www.g2.com/survey_responses/progress-whatsup-gold-review-12170848)"** **Rating:** 5.0/5.0 stars *— Vijaysing P.* [Read full review](https://www.g2.com/survey_responses/progress-whatsup-gold-review-12170848) --- **"[Reliable Network Monitoring with Room for UI Improvement](https://www.g2.com/survey_responses/progress-whatsup-gold-review-12619683)"** **Rating:** 4.5/5.0 stars *— Udit P.* [Read full review](https://www.g2.com/survey_responses/progress-whatsup-gold-review-12619683) --- #### What Are G2 Users Discussing About Progress WhatsUp Gold? - [What is Progress WhatsUp Gold used for?](https://www.g2.com/discussions/what-is-progress-whatsup-gold-used-for) - [How much does WhatsUp gold cost?](https://www.g2.com/discussions/how-much-does-whatsup-gold-cost) - [What is up monitoring tool?](https://www.g2.com/discussions/what-is-up-monitoring-tool) ### 12. [Google Cloud Monitoring](https://www.g2.com/products/google-cloud-monitoring/reviews) **Average Rating:** 4.2/5.0 **Total Reviews:** 67 **Product Description:** Gain visibility into the performance, availability, and health of your applications and infrastructure. ### What Do G2 Reviewers Say About Google Cloud Monitoring? *AI-generated summary from verified user reviews* **Pros:** - Users highlight the **reliable and scalable services** of Google Cloud Monitoring, ensuring clear visibility and optimal ITSM alignment. - Users value the **large community support** and global data centers enhancing performance and training opportunities. - Users value the **reliability and scalability** of Google Cloud Monitoring, enhancing visibility and traceability in ITSM practices. - Users value the **collaborative integration** of Google Cloud Monitoring with ITSM tools, enhancing operational efficiency and incident management. - Users appreciate the **user-friendly data management** of Google Cloud Monitoring, finding it easy to store and access data. **Cons:** - Users experience **billing issues** related to storage space, facing challenges in purchasing additional options despite availability. - Users are frustrated by **data limitations** , as storage space is insufficient and purchasing options are unavailable. - Users find a **difficult learning curve** with Google Cloud Monitoring due to its complex features and integrations. - Users find Google Cloud Monitoring to be **expensive** and complicated, especially regarding its pricing model and learning curve. - Users experience **integration issues** when connecting Google Cloud Monitoring with non-Google services, complicating usability. #### What Are Recent G2 Reviews of Google Cloud Monitoring? **"[Google Cloud Empowers Modern ITSM with Scalable, Reliable Infrastructure](https://www.g2.com/survey_responses/google-cloud-monitoring-review-11044791)"** **Rating:** 4.0/5.0 stars *— Anand N.* [Read full review](https://www.g2.com/survey_responses/google-cloud-monitoring-review-11044791) --- **"[Google Cloud : Pros , Cons and Verdict](https://www.g2.com/survey_responses/google-cloud-monitoring-review-10672608)"** **Rating:** 4.0/5.0 stars *— Verified User in Information Technology and Services* [Read full review](https://www.g2.com/survey_responses/google-cloud-monitoring-review-10672608) --- #### What Are G2 Users Discussing About Google Cloud Monitoring? - [What is Google Cloud Monitoring used for?](https://www.g2.com/discussions/what-is-google-cloud-monitoring-used-for) - 1 comment - [What is Stackdriver monitoring?](https://www.g2.com/discussions/what-is-stackdriver-monitoring) - [What is monitoring in cloud computing?](https://www.g2.com/discussions/what-is-monitoring-in-cloud-computing) ### 13. [Sauce Labs](https://www.g2.com/products/sauce-labs/reviews) **Average Rating:** 4.3/5.0 **Total Reviews:** 166 **Product Description:** In a world that relies on code, Sauce Labs strives to make it work for everyone, everywhere and every time. This is digital confidence. Sauce Labs is the leading provider of continuous test and error reporting solutions that gives companies confidence to deliver a trusted digital brand experience to their customers. The Sauce Labs Continuous Testing Cloud identifies quality signals in development and production, accelerating the ability to release and update web and mobile applications that look, function and perform exactly as they should on every browser, operating system and device, every single time. For more information, please visit https://saucelabs.com. ### What Do G2 Reviewers Say About Sauce Labs? *AI-generated summary from verified user reviews* **Pros:** - Users find Sauce Labs' platform to have **exceptional ease of use** , streamlining automated and manual testing processes effectively. - Users find **automation capabilities** in Sauce Labs invaluable, enhancing testing efficiency and software reliability across various frameworks. - Users value the **extensive cross-browser support** from Sauce Labs, ensuring compatibility across various platforms and frameworks. - Users relish the **real-time testing** capabilities of Sauce Labs, enhancing efficiency and collaboration in their testing process. - Users value the **real device testing** of Sauce Labs, enhancing testing accuracy across various platforms and frameworks. **Cons:** - Users experience a **steep learning curve** with Sauce Labs, requiring significant time to configure and adapt effectively. - Users find the **complex setup** of Sauce Labs challenging, especially for new users and smaller teams. - Users find the **difficult setup** of Sauce Labs challenging, requiring significant time and effort for new configurations. - Users find Sauce Labs to be **quite expensive** , especially compared to other platforms, affecting its overall appeal. - Users note a **steep learning curve** for optimizing advanced configurations, affecting new users' experience with Sauce Labs. #### What Are Recent G2 Reviews of Sauce Labs? **"[Sauce Labs Review](https://www.g2.com/survey_responses/sauce-labs-review-12179087)"** **Rating:** 5.0/5.0 stars *— Sourabh C.* [Read full review](https://www.g2.com/survey_responses/sauce-labs-review-12179087) --- **"[Streamlined QA Testing with Minor Android Setbacks](https://www.g2.com/survey_responses/sauce-labs-review-12487468)"** **Rating:** 4.5/5.0 stars *— Ramya T.* [Read full review](https://www.g2.com/survey_responses/sauce-labs-review-12487468) --- #### What Are G2 Users Discussing About Sauce Labs? - [What is Sauce Labs used for?](https://www.g2.com/discussions/sauce-labs-what-is-sauce-labs-used-for) - [What is TestObject used for?](https://www.g2.com/discussions/what-is-testobject-used-for) - [How do you use selenium Sauce Labs?](https://www.g2.com/discussions/how-do-you-use-selenium-sauce-labs) ### 14. [Lumigo](https://www.g2.com/products/lumigo-lumigo/reviews) **Average Rating:** 4.8/5.0 **Total Reviews:** 83 **Product Description:** Lumigo is a cloud native observability and debugging platform purpose-built for serverless and containerized applications. With best-in-breed distributed tracing, Lumigo helps developers and engineers navigate the complexities of highly distributed cloud applications with confidence. Deployed with zero code changes, Lumigo connects every component in modern applications, from AWS serverless and containerized services to 3rd party integrations, making it easy and quick to find and fix bugs, errors or performance issues. Visual Debugging - With no manual code changes, Lumigo visualizes your entire environment, including your containers, Lambdas, AWS managed services, and every API call to third parties. One-Click Distributed Tracing - Go beyond just metrics and logs with Lumigo’s visual stack trace of the entire request or transaction that you can seamlessly navigate to find the root cause of issues in seconds. Identify & Remove Performance Bottlenecks- Easily surface critical insights about your serverless and containerized applications to understand system health, explore performance issues, lower costs and remove bottlenecks. Serverless-Specific Smart Alerts- Predictive analytics identifies issues before they impact performance or end-users and sends alerts directly to Slack, email or any other tool in your workflow. Clear View of Your Architecture- Forget whiteboards. Lumigo provides a visual, always up-to-date view of your entire architecture. Works with your Existing Toolchain- Whether it's alerted to Slack, Microsoft Teams, VictorOps or PagerDuty, the ability to create issues directly in Jira or deploy via Terraform or Serverless Framework, Lumigo plays nice with your eco-system. Get up & running in minutes——start free! https://lumigo.io #### What Are Recent G2 Reviews of Lumigo? **"[Lumigo helps us keep on track of all our AWS infrastructure](https://www.g2.com/survey_responses/lumigo-review-8632825)"** **Rating:** 5.0/5.0 stars *— Elizabeth K.* [Read full review](https://www.g2.com/survey_responses/lumigo-review-8632825) --- **"[Best option for monitoring applications run on cloud and hear for quick alerts in case of errors.](https://www.g2.com/survey_responses/lumigo-review-8672129)"** **Rating:** 5.0/5.0 stars *— Shravan K.* [Read full review](https://www.g2.com/survey_responses/lumigo-review-8672129) --- #### What Are G2 Users Discussing About Lumigo? - [What is Lumigo used for?](https://www.g2.com/discussions/what-is-lumigo-used-for) ### 15. [Honeybadger](https://www.g2.com/products/honeybadger/reviews) **Average Rating:** 4.7/5.0 **Total Reviews:** 19 **Product Description:** Honeybadger is a full-stack, all-in-one application monitoring tool that helps software development teams quickly identify and resolve issues in production environments. Honeybadger combines error tracking with uptime, performance, and infrastructure monitoring in one powerful and intuitive platform for Ruby, PHP, Elixir, Python, JavaScript, and more. Software teams of all sizes have trusted Honebadger for over a decade. Created by a small team of developers in 2012, Honeybadger has grown organically without VC funding and is known for its advanced monitoring features, straightforward pricing, and developer-led customer support. Honeybadger's features include: - Error Tracking: Know the moment errors occur and fix bugs before customers can report them. - Application Performance Monitoring (APM): Identify performance bottlenecks and improve user experience. - Uptime Monitoring: Know when your external services go down or have other problems. - Cron Monitoring & Heartbeats: Know when your cron jobs and services go missing or silently fail. - Log Management & Observability: See your logs in context and answer questions after the fact. - Metrics & Dashboards: Gain real-time visibility into the health and performance of your entire system. - Status Pages w/ Incident Response: Keep customers in the loop when your app is down. - Integrations & Alerts: Honeybadger integrates with popular developer workflow tools like GitHub, Slack, PagerDuty, and more. Honeybadger integrates seamlessly with Ruby, JavaScript, Node.js, Elixir, PHP, Python, Crystal, Go, Java, Clojure, NET/C#, and Cocoa. Setup takes just a few minutes and comes with excellent documentation and support. Honeybadger is free for developers and offers straightforward, transparent pricing plans for teams and businesses starting at $26/month. All plans include a 30-day free trial with no credit card required. ### What Do G2 Reviewers Say About Honeybadger? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of Honeybadger, finding it reliable and responsive for error reporting needs. - Users appreciate the **responsive and helpful customer support** of Honeybadger, enhancing their overall experience significantly. - Users appreciate the **simple and user-friendly interface** of Honeybadger, making monitoring and issue resolution effortless. - Users value Honeybadger's **simple interface** and ease of integration, enhancing their error monitoring experience significantly. - Users appreciate the **easy integrations** of Honeybadger, simplifying error monitoring for developers across various programming languages. **Cons:** - Users find Honeybadger's **expensive pricing** challenging for small projects and individual developers, impacting overall value. - Users find a **lack of tools** in Honeybadger due to limited integrations and API service availability. - Users experience **connectivity issues** with Honeybadger, leading to site crashes and occasional system stalls. - Users face **dashboard issues** with duplicate error reports due to how Honeybadger groups errors by file name and line number. - Users note that **data inaccuracy** due to duplicate error reports can hinder effective debugging in Honeybadger. #### What Are Recent G2 Reviews of Honeybadger? **"[Does the job well, and the dev team is *incredibly* responsive](https://www.g2.com/survey_responses/honeybadger-review-11644031)"** **Rating:** 5.0/5.0 stars *— Michael H.* [Read full review](https://www.g2.com/survey_responses/honeybadger-review-11644031) --- **"[Best level of customer care I've ever received](https://www.g2.com/survey_responses/honeybadger-review-12278006)"** **Rating:** 5.0/5.0 stars *— Bradley M.* [Read full review](https://www.g2.com/survey_responses/honeybadger-review-12278006) --- #### What Are G2 Users Discussing About Honeybadger? - [What does a Honeybadger do?](https://www.g2.com/discussions/what-does-a-honeybadger-do) - [Is Honeybadger free?](https://www.g2.com/discussions/is-honeybadger-free) - [What is Honeybadger software?](https://www.g2.com/discussions/what-is-honeybadger-software) ### 16. [Checkmk](https://www.g2.com/products/checkmk/reviews) **Average Rating:** 4.7/5.0 **Total Reviews:** 283 **Product Description:** Checkmk is a full-stack monitoring and observability platform designed to provide unified visibility into hybrid IT infrastructures. With more than 2,000 built-in integrations, it offers broad coverage across networks, servers, cloud workloads, Kubernetes and applications. The platform is highly automated, featuring auto-discovery of hosts and services and rule-based configuration to reduce manual setup. It is highly scalable, capable of efficiently monitoring thousands of hosts and millions of services. A central web-based interface allows users to manage configuration, visualize data with customizable dashboards, and track system performance over time. Checkmk is available as packages for all common Linux distributions, as a virtual or physical appliance, through AWS and Azure Marketplace images, or as SaaS. Checkmk is available in four editions: Checkmk Community offers free and open source monitoring for small infrastructures. Checkmk Pro allows for monitoring at speed and scale for data center infrastructures. Checkmk Ultimate offers full-stack observability for hybrid and cloud-native infrastructures which is also available with multi-tenancy and data segregation to support security and compliance. And Checkmk Cloud for full-stack observability for hybrid and cloud-native infrastructures in a SaaS platform. Available extensions include synthetic monitoring and OpenTelemetry for application monitoring. The Checkmk Relay enables secure data collection for segmented networks using outbound-only communication, supporting fully air-gapped and zero-inbound monitoring deployments. Checkmk supports integration with ITSM tools and third-party platforms, enabling automatic ticket creation and consistent alerting. Features such as forecasting, capacity planning, and asset inventory as well as lifecycle management and auto-registration help teams manage dynamic IT environments. Monitoring capabilities: - Monitoring of hybrid infrastructures: cloud, on-premises, virtual, and container environments. - 2000+ built-in integrations networks, servers, cloud workloads, Kubernetes and applications out-of-the-box dashboards provide key metrics for AWS and Azure environments, Linux and Windows servers, and Kubernetes clusters. - Automated discovery and configuration. - Alerting with native ITSM integrations. Operational benefits: - Provides insights into system health, capacity trends, and future resource needs through built-in assessments and forecasting tools. - Reduces manual effort with auto-discovery, rule-based configuration, and centralized agent management as well as auto-registration and host lifecycle management. - Accelerates incident response time by using custom self-healing workflows via the ‘Alert Handler’. - Allows creation of tailored dashboards and views to focus on the most relevant metrics for each team. - Maintains an up-to-date inventory of hardware and software assets, enriched with live monitoring data. - Supports distributed monitoring and can handle massive amounts of data. Why choose Checkmk? - Cost Efficiency: Transparent pricing model with a strong price-performance ratio - Security: Meets stringent security requirements, including fully air-gapped deployments and zero-inbound monitoring. - Visibility: Delivers broad and deep visibility with flexible deployment options. - Scalability: Scales efficiently to support large, distributed environments with high host and service counts. - Extensibility: Supports custom plug-ins, integrations, synthetic monitoring to monitor you applications from the user’s perspective and OpenTelemetry for application monitoring. Customers include: Adobe, Cloudera, Fujitsu, Siemens, Orange, VW, HP, Zalando, Fitbit, NEC, Continental, NHL, Capgemini, Sixt, Intesa SanPaolo ### What Do G2 Reviewers Say About Checkmk? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of Checkmk, highlighting its user-friendly interface and quick deployment. - Users value the **real-time alerting** and comprehensive monitoring capabilities of Checkmk for diverse IT resources. - Users value the **versatile monitoring capabilities** of Checkmk, seamlessly integrating with various systems and resources. - Users love the **flexibility** and customization of Checkmk, making it versatile for various monitoring needs. - Users value the **real-time monitoring** capabilities of Checkmk, ensuring effective oversight of IT infrastructures and resources. **Cons:** - Users face a **challenging learning curve** with Checkmk, especially when customizing dashboards and understanding advanced features. - Users find Checkmk's **difficult learning curve** challenging due to its complexity and limited customization options. - Users find the **learning difficulty** of Checkmk challenging, especially for advanced configurations and troubleshooting niche issues. - Users find the **complex configuration** of Checkmk challenging, impacting their ability to fully utilize the product. - Users find the **complex setup** of Checkmk can be tricky, with numerous configuration options to navigate. #### What Are Recent G2 Reviews of Checkmk? **"[A very good monitoring system, highly scalable and distributable](https://www.g2.com/survey_responses/checkmk-review-1896455)"** **Rating:** 5.0/5.0 stars *— Michael F.* [Read full review](https://www.g2.com/survey_responses/checkmk-review-1896455) --- **"[Monitoring for Tech-heads](https://www.g2.com/survey_responses/checkmk-review-11491100)"** **Rating:** 4.0/5.0 stars *— Raymond D.* [Read full review](https://www.g2.com/survey_responses/checkmk-review-11491100) --- #### What Are G2 Users Discussing About Checkmk? - [Why Checkmk?](https://www.g2.com/discussions/why-checkmk) - 1 comment - [Is Check MK free?](https://www.g2.com/discussions/is-check-mk-free) - 1 comment, 1 upvote - [Is Checkmk open source?](https://www.g2.com/discussions/is-checkmk-open-source) - 8 comments ### 17. [Middleware](https://www.g2.com/products/middleware/reviews) **Average Rating:** 4.7/5.0 **Total Reviews:** 54 **Product Description:** Middleware is a full-stack observability platform designed to help users monitor and debug their applications by consolidating all metrics, logs, and traces into a single unified timeline. This solution is particularly beneficial for developers and DevOps teams, as it allows them to identify root causes of issues and resolve them in real time. By breaking down data silos, Middleware enhances visibility across various components of an application, ultimately leading to reduced downtime and improved user experiences. The target audience for Middleware includes businesses of all sizes, from startups to large enterprises, that rely on complex software infrastructures. These organizations often face challenges in monitoring their applications effectively, especially when dealing with multiple data sources. Middleware addresses these challenges by providing a comprehensive suite of monitoring tools that cater to diverse use cases. For instance, teams can leverage log monitoring to track application performance, while real-time monitoring capabilities ensure that any anomalies are detected and addressed promptly. Key features of Middleware include log monitoring, application performance management (APM), infrastructure monitoring, and synthetic monitoring. The unified dashboard is a standout feature, allowing users to view all relevant data—metrics, logs, and traces—consolidated in one place. This holistic view simplifies the debugging process, enabling teams to quickly pinpoint issues and implement solutions. Additionally, Middleware offers alerting and notification functionalities that keep users informed of critical events, ensuring that they can respond to potential problems before they escalate. Root-cause analysis is another essential aspect of Middleware, empowering teams to investigate and understand the underlying factors contributing to application issues. This feature not only aids in immediate problem resolution but also helps in preventing similar issues from arising in the future. Furthermore, the integration of LLM observability enhances the platform's capabilities, providing deeper insights into application behavior and performance. Overall, Middleware stands out in the observability landscape by offering a comprehensive, user-friendly platform that integrates various monitoring tools into a cohesive experience. Its focus on real-time insights and root-cause analysis makes it a valuable asset for organizations looking to optimize their software performance and enhance user satisfaction. ### What Do G2 Reviewers Say About Middleware? *AI-generated summary from verified user reviews* **Pros:** - Users love the **seamless monitoring** capabilities of Middleware, benefiting from real-time insights and intuitive dashboards. - Users appreciate the **ease of use** of Middleware, enjoying its intuitive interface and hassle-free setup. - Users value the **real-time monitoring** capabilities of Middleware, enhancing productivity and proactive issue resolution across systems. - Users value the **unified and intuitive dashboard** of Middleware, enabling quick debugging and comprehensive system visibility. - Users appreciate the **intuitive setup** of Middleware, significantly reducing the time spent on configuration and integration. **Cons:** - Users face **integration issues** with Middleware, requiring extra steps and customization for certain tools and functionalities. - Users face **configuration complexity** with Middleware, making it challenging to utilize advanced features effectively and efficiently. - Users often face a **steep learning curve** with Middleware, impacting their ability to utilize all features effectively. - Users experience a **steep learning curve** with Middleware, particularly when adapting to its advanced features and integrations. - Users find the **complex setup** process cumbersome, especially for manual integrations and a steep learning curve. #### What Are Recent G2 Reviews of Middleware? **"[Powerful Monitoring Platform with Smooth Integration](https://www.g2.com/survey_responses/middleware-review-11564158)"** **Rating:** 4.5/5.0 stars *— Mohil M.* [Read full review](https://www.g2.com/survey_responses/middleware-review-11564158) --- **"[Improved visibility into performance after deployments](https://www.g2.com/survey_responses/middleware-review-12380659)"** **Rating:** 5.0/5.0 stars *— Verified User in Information Technology and Services* [Read full review](https://www.g2.com/survey_responses/middleware-review-12380659) --- ### 18. [Nagios XI](https://www.g2.com/products/nagios-xi/reviews) **Average Rating:** 4.5/5.0 **Total Reviews:** 51 **Product Description:** Nagios XI is an enterprise-grade IT infrastructure monitoring and alerting solution designed to provide comprehensive oversight of servers, networks, applications, and services. Built upon the robust Nagios Core monitoring engine, Nagios XI offers a user-friendly web interface, advanced visualization tools, and customizable dashboards, enabling IT teams to proactively identify and resolve issues before they impact business operations. Its scalable architecture supports monitoring from small environments to large-scale infrastructures with thousands of devices. Key Features and Functionality: - Comprehensive Monitoring: Nagios XI delivers full-stack monitoring capabilities, covering networks, servers, databases, and applications. It supports native cloud and virtualization platforms, including AWS, Azure, VMware, and Hyper-V. - Advanced Alerting and Reporting: The platform provides event-driven automation with multi-channel alerting options such as email, SMS, Slack, and Microsoft Teams. It includes customizable dashboards with performance graphs and capacity planning tools to aid in proactive infrastructure management. - User Management and Security: Nagios XI features role-based access control with multi-tenant capabilities, ensuring secure and efficient user management across the organization. - Flexible Deployment and Licensing: Offering hybrid deployment options, Nagios XI supports both on-premises and cloud environments. Its perpetual licensing model eliminates subscription fees, providing cost-effective monitoring solutions. Primary Value and Problem Solving: Nagios XI addresses the critical need for real-time visibility into IT infrastructures, enabling organizations to detect and resolve issues promptly, thereby minimizing downtime and maintaining optimal performance. By consolidating monitoring tools into a single platform, it reduces complexity and operational costs. The solution's proactive alerting and reporting capabilities empower IT teams to anticipate potential problems and implement corrective measures before they escalate, ensuring business continuity and enhancing overall efficiency. ### What Do G2 Reviewers Say About Nagios XI? *AI-generated summary from verified user reviews* **Pros:** - Users value the **comprehensive monitoring** capabilities of Nagios XI, effectively overseeing various infrastructure components. - Users value the **all-in-one monitoring solution** of Nagios XI, enhancing efficiency across various infrastructure components. - Users value the **extensive compatibility** of Nagios XI with various endpoints and monitoring protocols. - Users value the **responsive customer support** offered by Nagios XI, ensuring urgent issues are promptly addressed. - Users value the **intuitive dashboard features** of Nagios XI, simplifying monitoring and enhancing operational efficiency. **Cons:** - Users find the **initial configuration challenging** , particularly for teams with limited technical expertise. - Users find the **initial setup complex** , especially if lacking technical expertise and a larger team for support. - Users face **configuration difficulties** with Nagios XI, particularly teams with limited technical expertise struggling during initial setup. - Users find the **initial setup complex** , especially if technical expertise is lacking in their team. - Users find the **inadequate monitoring** of SQL database performance hinder troubleshooting efforts and insight depth. #### What Are Recent G2 Reviews of Nagios XI? **"[Nagios XI Offers Flexible and Cost-effective Monitoring solution](https://www.g2.com/survey_responses/nagios-xi-review-11254715)"** **Rating:** 4.5/5.0 stars *— Lavana K.* [Read full review](https://www.g2.com/survey_responses/nagios-xi-review-11254715) --- **"[Powerful Monitoring with Broad Compatibility, but Setup Can Be Challenging for Beginners](https://www.g2.com/survey_responses/nagios-xi-review-11844899)"** **Rating:** 4.5/5.0 stars *— Verified User in Information Technology and Services* [Read full review](https://www.g2.com/survey_responses/nagios-xi-review-11844899) --- #### What Are G2 Users Discussing About Nagios XI? - [What is Nagios XI used for?](https://www.g2.com/discussions/what-is-nagios-xi-used-for) - 1 comment - [What are the main benefits of Nagios?](https://www.g2.com/discussions/what-are-the-main-benefits-of-nagios) - [What is the difference between Nagios and Nagios XI?](https://www.g2.com/discussions/what-is-the-difference-between-nagios-and-nagios-xi) ### 19. [IT-Conductor](https://www.g2.com/products/it-conductor/reviews) **Average Rating:** 4.8/5.0 **Total Reviews:** 15 **Product Description:** IT-Conductor is a patented, cloud-based service orchestration and automation platform designed to monitor, manage, and orchestrate enterprise IT through intelligent automation. As a global remote trusted advisor for enterprise customers, we deliver comprehensive solutions to optimize IT and business operations, including application performance management, cloud migration, and workflow orchestration. By leveraging intelligent automation, we empower our customers and managed service providers with a trusted partner to manage and automate end-to-end service delivery, enabling seamless management of their entire IT services portfolio. ### What Do G2 Reviewers Say About IT-Conductor? *AI-generated summary from verified user reviews* **Pros:** - Users praise the **automation capabilities** of IT-Conductor, significantly reducing manual tasks and enhancing efficiency in SAP management. - Users value the **cost-effective cloud services** of IT-Conductor, enabling seamless automation and stability without extra infrastructure costs. - Users commend IT-Conductor for its **configuration ease** , allowing seamless automation and efficient change management in SAP environments. - Users appreciate the **cost savings** from IT-Conductor's cloud-based setup, eliminating the need for extra infrastructure investment. - Users admire the **knowledgeable and quick customer support** of IT-Conductor, enhancing system stability and reliability. **Cons:** - Users find the **learning curve challenging** , but quick onboarding support helps ease the transition to IT-Conductor. #### What Are Recent G2 Reviews of IT-Conductor? **"[IT-Conductor offer server comparison feature which is useful to work with multi-region Azure Tenants](https://www.g2.com/survey_responses/it-conductor-review-6522965)"** **Rating:** 4.0/5.0 stars *— Ravi C.* [Read full review](https://www.g2.com/survey_responses/it-conductor-review-6522965) --- **"[Saved us time and cost. Game-changer for teams working with SAP!](https://www.g2.com/survey_responses/it-conductor-review-11300733)"** **Rating:** 5.0/5.0 stars *— Verified User in Hospital & Health Care* [Read full review](https://www.g2.com/survey_responses/it-conductor-review-11300733) --- #### What Are G2 Users Discussing About IT-Conductor? - [What is IT-Conductor used for?](https://www.g2.com/discussions/what-is-it-conductor-used-for) ### 20. [groundcover](https://www.g2.com/products/groundcover/reviews) **Average Rating:** 4.8/5.0 **Total Reviews:** 26 **Product Description:** Observability, for the Cloud. Monitor everything you run in your cloud without compromising on cost, granularity, or scale. ### What Do G2 Reviewers Say About groundcover? *AI-generated summary from verified user reviews* **Pros:** - Users find Groundcover's **ease of use** exceptional, enjoying a user-friendly interface and great insights for monitoring. - Users value the **intuitive interface and robust automation features** of Groundcover for seamless monitoring and incident management. - Users value the **intuitive user interface** of Groundcover, simplifying navigation and enhancing monitoring efficiency. - Users appreciate the **easy setup** of Groundcover, finding it effortless to deploy and implement effectively. - Users appreciate the **ease of setup and comprehensive observability features** of Groundcover, enhancing their operational efficiency. **Cons:** - Users feel the **UI can be improved** , citing difficulty in navigation and a steep learning curve for newcomers. - Users experience **limited features** , facing challenges like unadjustable UI elements and a lack of profiler support. - Users note **missing features** like inadequate documentation and limited Grafana functionality, impacting usability and efficiency. - Users report **poor customer support** , with some issues remaining unresolved despite the team's attempts to help. - Users find the **dashboard messy** and face navigation issues with Grafana, impacting their overall experience. #### What Are Recent G2 Reviews of groundcover? **"[Very simple installation and all data is stored locally in the company's infrastructure.](https://www.g2.com/survey_responses/groundcover-review-9112717)"** **Rating:** 5.0/5.0 stars *— Julius B.* [Read full review](https://www.g2.com/survey_responses/groundcover-review-9112717) --- **"[Groundcover is such an awesome logs management tool](https://www.g2.com/survey_responses/groundcover-review-10546051)"** **Rating:** 5.0/5.0 stars *— Timilehin O.* [Read full review](https://www.g2.com/survey_responses/groundcover-review-10546051) --- ### 21. [Sematext Cloud](https://www.g2.com/products/sematext-cloud/reviews) **Average Rating:** 4.7/5.0 **Total Reviews:** 38 **Product Description:** Sematext Cloud is an innovative, unified platform with all-in-one solutions for infrastructure monitoring, application performance monitoring, log management, real user monitoring, and synthetic monitoring to provide unified, real-time observability of your entire technology stack. It's used by organizations of all sizes and across a wide range of industries, with the goal of driving collaboration between engineering and business teams, reduce the time of root-cause-analysis, understand user behavior and track key business metrics. #### What Are Recent G2 Reviews of Sematext Cloud? **"[Amazing tool to monitor your workloads](https://www.g2.com/survey_responses/sematext-cloud-review-9107461)"** **Rating:** 5.0/5.0 stars *— Ganesha B.* [Read full review](https://www.g2.com/survey_responses/sematext-cloud-review-9107461) --- **"[A next generation monitoring tool](https://www.g2.com/survey_responses/sematext-cloud-review-8597176)"** **Rating:** 5.0/5.0 stars *— Daniel A.* [Read full review](https://www.g2.com/survey_responses/sematext-cloud-review-8597176) --- #### What Are G2 Users Discussing About Sematext Cloud? - [What is Sematext Cloud used for?](https://www.g2.com/discussions/what-is-sematext-cloud-used-for) ### 22. [SquaredUp](https://www.g2.com/products/squaredup-squaredup/reviews) **Average Rating:** 4.9/5.0 **Total Reviews:** 15 **Product Description:** SquaredUp is a unified observability portal. Say goodbye to blind spots and data silos. Using data mesh and cutting-edge data visualization, SquaredUp gives IT and engineering teams one place to see everything that matters. Bring together data from across your tech stack without the headache of moving the data. Unlike other monitoring and observability tools that rely on a data warehouse, SquaredUp leaves your data where it is, plugging directly into each data source to index and stitch the data together using a data mesh. Teams have one place to go where they can search, visualize, and analyze data across all their tools. Take control of infrastructure, application, and product performance with unified visibility. Learn more at squaredup.com What you get: \> Cutting-edge data visualization \> Access to 100+ data sources \> Any custom data source via Web API \> Multi-cloud observability \> Cost monitoring \> Unlimited dashboards \> Unlimited monitors Key features: \> Out-of-box dashboards \> Simple, flexible dashboard designer \> Real-time monitoring \> High-level roll-up views \> Object drill downs \> Notifications (Slack, Teams, email, etc.) \> SQL analytics Free for up to 3 users. Head over to SquaredUp - The Unified Observability Portal to learn more \>\>\> https://squaredup.com/ We also have a dedicated SCOM product, Dashboard Server for SCOM. See our product page to learn how we help to transform SCOM with end-to-end visibility \>\>\> https://ds.squaredup.com/ To find out what plan is best for you, go to \>\>\> https://squaredup.com/pricing/ ### What Do G2 Reviewers Say About SquaredUp? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **dashboard customization** in SquaredUp, making system monitoring simple and efficient. - Users appreciate the **easy-to-use interactive dashboards** in SquaredUp, which simplify monitoring and improve overall workflow. - Users appreciate the **visual appeal and interactivity** of SquaredUp's dashboards, simplifying system monitoring significantly. - Users appreciate the **ease of visualization** in SquaredUp dashboards, enhancing their clarity and daily workflow efficiency. - Users appreciate the **ease of use** of SquaredUp's dashboards, enhancing visibility and reducing stress in daily tasks. **Cons:** - Users note that the **complexity** of setting up integrations and visualizations can cause delays and a learning curve. - Users find the **complex setup** of SquaredUp can be time-consuming and requires patience and learning effort. - Users often face **configuration difficulties** , as setting up integrations and custom visualizations can be time-consuming and complex. - Users experience a **difficult configuration** process with SquaredUp, often finding setup and integrations time-consuming and challenging. - Users experience a **noticeable learning curve** with SquaredUp, requiring patience to fully utilize its features. #### What Are Recent G2 Reviews of SquaredUp? **"[Effortless Dashboards That Simplify System Monitoring](https://www.g2.com/survey_responses/squaredup-review-11938384)"** **Rating:** 4.5/5.0 stars *— Ahsan Y.* [Read full review](https://www.g2.com/survey_responses/squaredup-review-11938384) --- **"[Great addition to SCOM](https://www.g2.com/survey_responses/squaredup-review-9050665)"** **Rating:** 5.0/5.0 stars *— William M.* [Read full review](https://www.g2.com/survey_responses/squaredup-review-9050665) --- #### What Are G2 Users Discussing About SquaredUp? - [What is SquaredUp SCOM Edition used for?](https://www.g2.com/discussions/what-is-squaredup-scom-edition-used-for) - [What is Squared Up [SCOM] Integration used for?](https://www.g2.com/discussions/what-is-squared-up-scom-integration-used-for) ### 23. [ServiceNow Cloud Observability (formerly LightStep)](https://www.g2.com/products/servicenow-cloud-observability-formerly-lightstep/reviews) **Average Rating:** 4.6/5.0 **Total Reviews:** 19 **Product Description:** Lightstep’s observability platform is the easiest way for developers and SREs to monitor health and respond to changes in cloud-native applications. Powered by cutting-edge distributed tracing and a groundbreaking metrics database, and built by the team that launched observability at Google, Lightstep’s Change Intelligence provides actionable insights to help teams answer the question “What caused that change? Lightstep empowers reliability and observability managers to minimize the impact of outages, improve software performance, and build org-wide standards to drive adoption and automation. #### What Are Recent G2 Reviews of ServiceNow Cloud Observability (formerly LightStep)? **"[LightStep review](https://www.g2.com/survey_responses/servicenow-cloud-observability-formerly-lightstep-review-7984644)"** **Rating:** 5.0/5.0 stars *— Sanyam G.* [Read full review](https://www.g2.com/survey_responses/servicenow-cloud-observability-formerly-lightstep-review-7984644) --- **"[Excellent tool for logs tracing!!](https://www.g2.com/survey_responses/servicenow-cloud-observability-formerly-lightstep-review-8285175)"** **Rating:** 4.5/5.0 stars *— Khemraj S.* [Read full review](https://www.g2.com/survey_responses/servicenow-cloud-observability-formerly-lightstep-review-8285175) --- ### 24. [OpsRamp](https://www.g2.com/products/opsramp/reviews) **Average Rating:** 4.1/5.0 **Total Reviews:** 21 **Product Description:** OpsRamp’s modern, SaaS-based platform provides enterprise IT teams and managed service providers comprehensive IT operations management (ITOM) from discovery to monitoring to remediation and automation in a single, unified solution. ### What Do G2 Reviewers Say About OpsRamp? *AI-generated summary from verified user reviews* **Pros:** - Users praise OpsRamp for its **outstanding customer support** , enhancing their experience and resolving queries efficiently. - Users appreciate the **outstanding customer support** for resolving queries related to the OpsRamp tool. - Users value the **customizability** of OpsRamp, allowing tailored integrations and an intuitive interface for all users. - Users value the **user-friendly interface** of OpsRamp, making it easy to monitor and discover entire infrastructure. - Users value the **ease of use** of OpsRamp, thanks to its user-friendly interface and excellent support. **Cons:** - Users find OpsRamp **expensive for smaller organizations** and experience slow performance in dashboards for larger environments. - Users feel the **high licensing cost** may be prohibitive for smaller organizations compared to other available alternatives. - Users find the **pricing high** for smaller organizations, especially when compared to alternatives in the market. - Users experience **slow performance** in OpsRamp dashboards, particularly when retrieving data for larger environments. #### What Are Recent G2 Reviews of OpsRamp? **"[OpsRamp - Modernize Your IT Operations](https://www.g2.com/survey_responses/opsramp-review-10657405)"** **Rating:** 5.0/5.0 stars *— B Venkata Sai Ram P.* [Read full review](https://www.g2.com/survey_responses/opsramp-review-10657405) --- **"[OpsRamp provisions SaaS-based IT operations management platform for our Hybrid cloud infrastructure](https://www.g2.com/survey_responses/opsramp-review-8912778)"** **Rating:** 4.5/5.0 stars *— Neeraja V.* [Read full review](https://www.g2.com/survey_responses/opsramp-review-8912778) --- #### What Are G2 Users Discussing About OpsRamp? - [What is OpsRamp used for?](https://www.g2.com/discussions/what-is-opsramp-used-for) ### 25. [SolarWinds Observability](https://www.g2.com/products/solarwinds-worldwide-llc-solarwinds-observability/reviews) **Average Rating:** 4.3/5.0 **Total Reviews:** 793 **Product Description:** SolarWinds® Observability is a comprehensive full-stack observability solution designed to meet the diverse needs of modern organizations, regardless of their size. This solution provides deep visibility into hybrid ecosystems, enabling users to monitor and manage both on-premises and cloud environments effectively. By optimizing performance and ensuring availability across distributed hybrid IT infrastructures, SolarWinds Observability supports organizations in navigating the complexities of their IT environments. Targeted at IT professionals and organizations that require robust monitoring capabilities, SolarWinds Observability caters to a wide range of use cases. It is particularly beneficial for businesses operating in hybrid environments, where the integration of on-premises and cloud resources is essential. The solution allows users to gain a holistic view of their networks, applications, databases, and user experiences, thereby facilitating better decision-making and operational efficiency. This is especially crucial in today’s fast-paced digital landscape, where downtime can significantly impact service reliability and customer satisfaction. One of the standout features of SolarWinds Observability is its built-in intelligence powered by AIOps capabilities. This functionality accelerates issue remediation by enabling users to detect, troubleshoot, and resolve problems more efficiently. The advanced predictive analysis and anomaly-based alerts help organizations proactively address potential issues before they escalate, ultimately reducing downtime and enhancing service reliability. Additionally, the solution's log pattern analysis further streamlines the troubleshooting process, allowing IT teams to focus on strategic initiatives rather than being bogged down by operational challenges. SolarWinds Observability offers flexibility in deployment, providing users with the option to choose between self-hosted and SaaS models. The self-hosted option integrates seamlessly with other SolarWinds services, such as security and storage monitoring, while the SaaS option is tailored for deeper monitoring of custom and cloud-based applications. This adaptability ensures that organizations can select the deployment method that best aligns with their operational needs and infrastructure. Moreover, SolarWinds Observability stands out by consolidating multiple monitoring tools into a single, integrated solution. This not only simplifies the monitoring process but also helps organizations reduce costs associated with managing disparate systems. By offering comprehensive visibility across hybrid IT environments, SolarWinds Observability empowers organizations to optimize their operations and enhance overall performance. ### What Do G2 Reviewers Say About SolarWinds Observability? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of SolarWinds Observability, finding installation and configuration straightforward and intuitive. - Users praise the **unified view** of SolarWinds Observability, greatly enhancing troubleshooting and performance monitoring capabilities. - Users appreciate the **unified visibility** of SolarWinds Observability, enhancing monitoring and troubleshooting efficiency across environments. - Users appreciate the **monitoring capabilities** of SolarWinds Observability for its scalability and efficiency in managing networks. - Users value the **intuitive user interface** of SolarWinds, enhancing their monitoring and operational efficiency significantly. **Cons:** - Users find SolarWinds Observability to be **expensive** , particularly for small companies, despite appreciating its great features. - Users find the **learning curve challenging** , making initial setup and understanding of SolarWinds Observability quite difficult. - Users struggle with **integration issues** , facing compatibility challenges and difficulties connecting third-party tools effectively. - Users find the **complex setup** process challenging, requiring significant technical expertise and assistance for integration. - Users find the **configuration difficulty** of SolarWinds Observability challenging, requiring significant technical expertise for successful deployment. #### What Are Recent G2 Reviews of SolarWinds Observability? **"[Unified, Intuitive Observability with Powerful Alerting](https://www.g2.com/survey_responses/solarwinds-observability-review-12445244)"** **Rating:** 4.0/5.0 stars *— Thisal R.* [Read full review](https://www.g2.com/survey_responses/solarwinds-observability-review-12445244) --- **"[Clear, Practical Dashboard That Simplifies Database Monitoring Across Systems](https://www.g2.com/survey_responses/solarwinds-observability-review-12283791)"** **Rating:** 4.5/5.0 stars *— Jay V.* [Read full review](https://www.g2.com/survey_responses/solarwinds-observability-review-12283791) --- #### What Are G2 Users Discussing About SolarWinds Observability? - [What is SolarWinds Network Performance Monitor used for?](https://www.g2.com/discussions/what-is-solarwinds-network-performance-monitor-used-for) - 2 comments - [What is SolarWinds NetFlow Traffic Analyzer used for?](https://www.g2.com/discussions/what-is-solarwinds-netflow-traffic-analyzer-used-for) - 1 comment - [What is SolarWinds Network Configuration Manager used for?](https://www.g2.com/discussions/what-is-solarwinds-network-configuration-manager-used-for) ## What Is Application Performance Monitoring (APM) Tools? [Monitoring Software](https://www.g2.com/categories/monitoring) ## What Software Categories Are Similar to Application Performance Monitoring (APM) Tools? - [Cloud Infrastructure Monitoring Software](https://www.g2.com/categories/cloud-infrastructure-monitoring) - [Log Monitoring Software](https://www.g2.com/categories/log-monitoring) - [Observability Software](https://www.g2.com/categories/observability-software) --- ## How Do You Choose the Right Application Performance Monitoring (APM) Tools? ### What You Should Know About Application Performance Monitoring (APM) Software ### What is Application Performance Monitoring (APM) Software? Application performance monitoring (APM) software allows users to consistently track performance metrics for mobile, web-based, and desktop applications in real time. These metrics can be displayed as reports or on a visual dashboard. Baseline performance metrics can be customized to meet the minimum requirements of maintaining uptime and performance of applications. APM software helps identify failures or slowdowns within the overall application topology (the way all components supporting an application are connected). When applications are only as strong as their weakest topological component, identifying and bolstering that component is paramount to optimal function. Root-cause analysis (RCA)—the process of determining and fixing the underlying cause of an issue—becomes simpler when APM software reveals the exact failure points, which yields a quicker return to normal function. End-to-end visibility is another vital component of APM software. Solutions should be able to track full transactions regardless of where components are hosted, so buyers should consider infrastructure needs on this front. Smaller companies generally require only a few servers and databases, and therefore relatively small-scale monitoring and shorter transactions. Conversely, larger enterprise companies tend to have numerous, complex production environments, vast databases, and longer transactional chains. These larger companies require a high volume of virtual servers and services to perform all these tasks efficiently. More powerful APM solutions are designed to scan and monitor on a greater scale. Scalability should be an important consideration when choosing an APM solution. Whether a company’s requirements are vast or small, an APM solution exists to meet the buyer’s needs. Basic solutions are better suited for monitoring one or a few applications, but should a large number of applications need monitoring, companies should consider APM software that can scale while maintaining high performance. Companies planning on developing while growing should especially consider scalable APM software that can keep up with expanding infrastructure needs. #### What Types of Application Performance Monitoring (APM) Software Exist? **Modular APM solutions** Modular APM products—sold function by function, as opposed to as a full package—allow buyers to select exactly the functionalities necessary for their company when purchasing, such as database analysis, web transaction trailing, or network forensics. This is highly beneficial to smaller companies that might not need extensive features. For growing companies, modular APM solutions are particularly beneficial, as new features can be added piecemeal during the growth process.  **All-in-one APM solutions** All-in-one solutions, by contrast, tend to be more beneficial for larger companies, as all the features are available in one package. All-in-one APM solutions tend to be feature-heavy and can be expensive, so acquiring a solution that overperforms might lead to fiscal waste. **Open-source APM solutions** Open-source products often have a lower price point than proprietary software and may even be free. These options may be better for smaller businesses that do not need expansive, feature-rich products. Most open-source products have small or no support staff behind them, so buyers should make sure that they have a good in-house development team when implementing one. ** ** **Proprietary APM solutions** Proprietary software, while more expensive than open-source software, is often more powerful and robust in its performance. These products tend to have stronger, larger support structures in place for implementation and long-term use. Buyers should be cautious that they don’t spend more for a brand name than the functions they need when selecting a proprietary solution. ** ** ### What are the Common Features of Application Performance Monitoring (APM) Software? The following are some core features within APM software that can help users interpret data, manage key alerts, and more: **Metric dashboard:** A metric dashboard is an easily digestible, graphical representation of current functionality data. This can include response time meters, use load charting, or other key data.  **Alerting:** APM software’s alerting features give users an immediate warning when performance dips below baselines. The software can email teams automatically, show heads-up desktop notifications, or even automate text notifications to key engineers and management. **Comprehensive tracking:** Comprehensive tracking refers to the ability to follow all applications, regardless of where they are hosted. Users can optimize hosting options without worrying about lost information by following their cloud application infrastructure in real time, side by side with their local infrastructure. **Transaction and topology analysis:** Transaction and topology analysis allows users to present details for every step of a transaction. With end-to-end visibility, there are no secrets about any application functionality at any step. Users can make informed decisions about optimizing functionality with comprehensive data. ### What are the Benefits of Application Performance Monitoring (APM) Software? **Improve application performance:** Nothing creates more technological headaches than applications that function suboptimally. APM solutions reduce the strain on a system with immediate alerts when performance dips below a certain threshold, allowing companies to address problems as they happen. **Increase consumer satisfaction:** A quick turnaround on functionality issues leads to happier consumers. APM solutions assist in identifying stress points and bottlenecks within application topology to focus on troubleshooting exactly where it is needed. **Save money:** Application downtime can be costly, both in the time lost to product or service provision and in the resources needed to resolve it. APM solutions help create an environment for applications to run optimally, thereby improving reliability and helping drive customer acquisition and retainment. ### Who Uses Application Performance Monitoring (APM) Software? **IT administrators:** IT administrators use APM software to monitor their company’s applications and ensure overall system health and performance. APM software is an essential part of an IT professional’s arsenal for managing their company’s digital assets to address performance issues as they arise, and maintain consistency.  **Developers:** Developers use APM software to keep a pulse on their developed applications and ensure a consistent, quality experience for the end user. By utilizing APM tools, developers can compare performance against desired benchmarks and effectively begin the remediation process when performance issues arise. #### Software Related to Application Performance Monitoring (APM) Software Related solutions that can be used together with APM software include: [Network monitoring software](https://www.g2.com/categories/network-monitoring) **:** Network monitoring software tracks the overall performance of a computer network. APM software can reveal bottlenecks and network-side issues with application performance, at which point network monitoring would take over to provide further details on any issues. [Data center infrastructure management (DCIM) software](https://www.g2.com/categories/data-center-infrastructure-management-dcim) **:** DCIM software is used to manage, organize, and monitor the components of a data center. If a user’s APM software reveals failures or slowdowns in retrieving data from their own data center, DCIM software may provide insights on where those failures are. [Log analysis software](https://www.g2.com/categories/log-analysis) **:** Log analysis software helps enable the documentation of application log files for records and analytics. Once APM software identifies a problem location, log analysis software takes over in breaking down activity line by line at that location. ### Challenges with Application Performance Monitoring (APM) Software Software solutions can come with their own set of challenges.  **Programming language incompatibility:** It is essential that the chosen APM solution supports the users’ application’s programming language (e.g., Ruby, Java, C#, Python). Otherwise, the solution will not be able to monitor their application. The same consideration should go into selection based upon the language used by the company’s servers. Most solutions will support both Windows and Linux, but buyers should keep in mind the type of Linux environment their organization uses (e.g., Ubuntu, CentOS, and RedHat Enterprise Linux) when selecting an appropriate APM solution. If the Linux environment type is not compatible with a solution, then the solution will not be able to monitor it. **Variable configuration requirements:** While some APM solutions require little setup effort, others will need more extensive configuration before monitoring can begin. Configuration can be a challenging process, so finding products that need very little or no configuration to monitor the applications can be a great benefit. APM solutions that do not require configuration have the ability to map the user’s technology to find out how their environments connect and ultimately what makes their applications work. ### Which Companies Should Buy Application Performance Monitoring (APM) Software? A business’s application developers, system engineers, and teams that regularly monitor their company’s application infrastructure benefit greatly from APM solutions. Here are a few industry examples of APM software at work: **Health care providers:** Technological uptime and performance are imperative when the goal is improving the customer’s health. APM solutions allow providers to monitor their application performance in real time, which helps catch and prevent downtimes before they affect patients. Full topological and transactional visibility provided by APM software greatly improves RCA time and helps providers to continue giving quality patient care despite technological hiccups. **Online retail businesses:** If web purchases drive a majority of the company’s revenue, optimal website and web application performance is critical. Continual monitoring helps businesses not only avoid overloads but also understand their standard traffic patterns. This can then be utilized to predict the optimal allocation of resources for site growth. **Multiplayer game development companies:** Most online multiplayer game applications are run either directly through a platform or from a company’s centralized launcher. While the applications themselves are installed locally on an end user’s device, their transactional data—and thus, a player’s ability to interact with other players in-game—is dictated by the game developer’s infrastructure. APM software can help developers deliver a smooth online experience to their player base and maintain consistent quality and ease of use.  ### How to Buy Application Performance Monitoring (APM) Software #### Requirements Gathering (RFI/RFP) for Application Performance Monitoring (APM) Software  Whether a company is looking for their first APM software tool or wanting to replace an existing one, g2.com can help find the best tool. The company’s needs when searching for APM software often relate to specifically desired data and metrics. For example, the user may be most interested in monitoring and improving performance for transactions within their applications. Buyers should make a ranked list of the APM features that most directly address the problems they’re trying to solve, then reference G2 reviews to find the right fit. Prioritizing the desired feature set can help narrow down the potential pool of APM solutions, allowing teams to then apply further considerations for budget, ease of integration with other systems, security requirements, and more. This holistic approach empowers buyers to move forward with a focused checklist, which can be used in conjunction with G2 scoring to select the best APM product for the business. #### Compare Application Performance Monitoring (APM) Software Products **Create a long list** Buyers should start with a large pool of APM software vendors. Keeping the desired must-have features in mind, it is important that buyers perform consistent inquiries during demos by which they can effectively compare the pros and cons of each software solution.  **Create a short list** It helps to cross-reference the results of initial vendor evaluations with G2 reviews from other buyers, the combination of which will help to narrow in on a short three to five product list. From there, buyers can compare pricing and features to determine the best fit. **Conduct demos** As a rule of thumb, companies should make sure to demo all of the products that end up on their short list. During demos, buyers should ask specific questions related to the functionalities they care most about; for example, one might ask to be walked through a typical performance issue from alerting to remediation within the APM tool.  #### Selection of Application Performance Monitoring (APM) Software **Choose a selection team** Regardless of a company’s size, it’s important to involve the most relevant personas when beginning the APM software selection process. Larger companies may include individual team members to fill roles such as project manager, decision maker, system owner, and IT professionals and developers who will be working with the software most closely. Smaller companies with fewer employees might overlap roles.  **Negotiation** Many companies offer full monitoring platforms that go beyond APM to include network monitoring, infrastructure monitoring, and more. While some companies will not budge on the configurations of their packages, buyers looking to trim costs should try to negotiate down to the specific functions that matter to them in order to get the best price. For example, a vendor’s pricing page where APM functionality is only included with a robust all-in-one monitoring package, whereas a sales conversation may prove otherwise.  **Final decision** After this stage, it is important to perform a trial run if possible with a small selection of IT professionals or developers. This will help to ensure that the APM software of choice integrates well with an IT administrator’s systems setup or a developers’ day-to-day work. If the APM tool is well liked and well utilized, the buyer can take that as a sign that their selection is the right one. If not, reevaluation of the options may be necessary. ### Application Performance Monitoring (APM) Software FAQs ### Most Popular FAQs #### Which Application Performance Monitoring (APM) Software has the best reviews? Based on G2 review data, several APM tools stand out for consistently high ratings and user satisfaction across industries. Below are top-rated options with strong review volume: - [Sentry](https://www.g2.com/products/sentry/reviews) - is a developer-first error tracking and performance monitoring platform that helps teams identify and resolve code issues in real time, making it particularly popular among software development teams. - [Datadog](https://www.g2.com/products/datadog/reviews) - is a cloud monitoring and analytics platform that provides full-stack observability across infrastructure, applications, and logs in a unified interface. - [New Relic](https://www.g2.com/products/new-relic/reviews) - is a comprehensive observability platform offering APM, infrastructure monitoring, and distributed tracing capabilities suited for engineering teams at scale. - [Dynatrace](https://www.g2.com/products/dynatrace/reviews) - is an AI-powered observability platform that automates root cause analysis and provides end-to-end visibility across cloud-native and hybrid environments. #### What are the leading APM software for cloud services? For cloud-native environments, APM tools that support distributed architectures and provide deep visibility into microservices and containers tend to receive the highest praise. Here are strong performers for cloud use cases: - [Datadog](https://www.g2.com/products/datadog/reviews) - excels in cloud monitoring with native integrations across AWS, Azure, and GCP, giving teams unified observability across dynamic cloud environments. - [Sumo Logic](https://www.g2.com/products/sumo-logic/reviews) - is a cloud-native security and observability platform that centralizes log analytics, metrics, and security signals for distributed cloud environments. - [Coralogix](https://www.g2.com/products/coralogix/reviews) - is a real-time analytics and monitoring platform with strong pipeline capabilities that enables cost-effective log and metric management for cloud workloads. - [New Relic](https://www.g2.com/products/new-relic/reviews) - provides full-stack cloud observability with flexible telemetry ingestion, making it a popular choice for teams managing complex cloud-native stacks. #### What are the best APM tools for medium enterprises? Mid-market organizations typically need tools that balance depth of monitoring with manageable setup and administration overhead. These options consistently receive strong marks in that range: - [IBM Instana](https://www.g2.com/products/ibm-instana/reviews) - is an automated APM solution that provides continuous discovery and monitoring of distributed applications with minimal configuration overhead. - [Site24x7](https://www.g2.com/products/site24x7/reviews) - is an all-in-one cloud monitoring platform offering website, server, application, and network monitoring suited for growing mid-sized IT teams. - [LogRocket](https://www.g2.com/products/logrocket/reviews) - is a frontend performance monitoring and session replay tool that helps product and engineering teams understand user experience issues with precision. - [Better Stack](https://www.g2.com/products/better-stack/reviews) - is a modern uptime monitoring and incident management platform that combines alerting, logging, and on-call scheduling in a clean interface for mid-size teams. #### What are the most reliable APM tools for online platforms? Online platforms require APM tools that handle high request volumes, offer real-time alerting, and reduce noise from false positives. The following tools are well-regarded for reliability in production web environments: - [Sentry](https://www.g2.com/products/sentry/reviews) - is widely trusted for its intelligent error grouping and alerting capabilities that help teams manage production incidents without alert fatigue. - [Datadog](https://www.g2.com/products/datadog/reviews) - offers robust SLO tracking, anomaly detection, and synthetic monitoring that make it a dependable choice for production platform reliability. - [Paessler PRTG](https://www.g2.com/products/paessler-prtg/reviews) - is an established network and application monitoring tool recognized for stable, comprehensive monitoring across infrastructure and online services. - [Catchpoint](https://www.g2.com/products/catchpoint/reviews) - is an internet performance monitoring platform that tracks end-user experience from thousands of global vantage points for online services and SaaS products. #### What are Application Performance Monitoring tools? Application Performance Monitoring (APM) tools are software solutions that track, measure, and manage the performance and availability of software applications in real time. They collect telemetry data, including metrics, traces, and logs, to help engineering, DevOps, and IT teams detect slowdowns, diagnose root causes, and ensure that applications deliver a reliable experience to end users. [APM platforms](https://www.g2.com/categories/application-performance-monitoring-apm) typically cover areas such as distributed tracing, error tracking, infrastructure monitoring, real user monitoring (RUM), and alerting. In modern environments, APM tools often extend into full observability platforms, integrating application performance data with security signals and business metrics to provide end-to-end visibility across cloud-native, on-premise, and hybrid deployments. ### Small Business FAQs #### What is the most affordable Application Performance Monitoring (APM) Software for SMBs? Several APM tools are designed or priced with small businesses in mind, see the full list of [APM tools for small businesses on G2](https://www.g2.com/categories/application-performance-monitoring-apm/small-business) for detailed comparisons. Based on review data, these tools earn high marks from SMBs for value and accessibility: - [Sentry](https://www.g2.com/products/sentry/reviews) - offers a generous free tier and transparent pricing that makes it accessible for small development teams needing error tracking and basic APM. - [Better Stack](https://www.g2.com/products/better-stack/reviews) - provides uptime monitoring, logging, and on-call alerting at a price point that works well for early-stage startups and small engineering teams. - [Site24x7](https://www.g2.com/products/site24x7/reviews) - is a cost-effective all-in-one monitoring platform that covers websites, servers, and applications without requiring enterprise-level investment. - [CubeAPM](https://www.g2.com/products/cubeapm/reviews) - is a lightweight, open-source-friendly APM tool rated highly by small teams for its simplicity and low overhead costs. #### What is the best Application Performance Monitoring (APM) Software for startups? Startups need APM tools that are quick to set up, developer-friendly, and scalable without heavy upfront investment. [G2's APM software listings for small businesses](https://www.g2.com/categories/application-performance-monitoring-apm/small-business) can help narrow options. Here are tools that startups consistently rate highly: - [Sentry](https://www.g2.com/products/sentry/reviews) - is a go-to for startups due to its developer-first design, fast integration, and strong free plan that covers error monitoring from day one. - [Dash0](https://www.g2.com/products/dash0/reviews) - is a modern observability platform built for cloud-native teams, offering OpenTelemetry-native instrumentation that startups with microservices architectures find easy to adopt. - [Last9](https://www.g2.com/products/last9/reviews) - is a reliability platform designed for high-cardinality metrics and SLO management, well-suited for startups that need scalable monitoring without the cost of enterprise tools. - [Middleware](https://www.g2.com/products/middleware/reviews) - is a unified observability platform offering logs, metrics, and traces in a single interface, making it practical for small engineering teams with limited tooling bandwidth. #### Which Application Performance Monitoring (APM) Software is the most user-friendly for startups? Ease of use is a critical factor for startup teams without dedicated DevOps or SRE staff. Based on G2 ease-of-use ratings from small business reviewers, the following tools lead the field: - [CubeAPM](https://www.g2.com/products/cubeapm/reviews) - earns top ease-of-use scores among SMB reviewers, praised for its clean interface and straightforward setup process that gets teams monitoring quickly. - [Better Stack](https://www.g2.com/products/better-stack/reviews) - is consistently praised for its modern, intuitive interface that reduces the learning curve for teams new to structured monitoring and alerting. - [Sentry](https://www.g2.com/products/sentry/reviews) - balances feature depth with a well-organized UI, and its SDKs are among the fastest to integrate across major languages and frameworks. - [Middleware](https://www.g2.com/products/middleware/reviews) - consolidates observability into a single interface that startup teams find approachable, even without prior experience with distributed tracing or log aggregation. #### Which APM tools are best for teams switching from legacy monitoring solutions? Many SMBs migrating from older tools look for APM platforms that offer guided onboarding and strong support during the transition. Here are tools SMB reviewers recommend when switching: - [Site24x7](https://www.g2.com/products/site24x7/reviews) - is a smooth transition option for teams coming from legacy network monitors, offering breadth of coverage and strong onboarding documentation. - [Datadog](https://www.g2.com/products/datadog/reviews) - offers extensive migration support and integrations that help SMBs consolidate disparate monitoring tools into a single platform. - [New Relic](https://www.g2.com/products/new-relic/reviews) - has a strong guided setup experience and an active community that helps teams migrating from tools like [Splunk](https://www.g2.com/products/splunk-enterprise/reviews) or [AppDynamics](https://www.g2.com/products/app-dynamic/reviews) get productive quickly. #### What are the best APM tools for SMBs in financial services? Financial services SMBs require APM tools that meet compliance expectations, support audit-ready logging, and provide high reliability monitoring for customer-facing applications: - [Sumo Logic](https://www.g2.com/products/sumo-logic/reviews) - is well-suited for financial services teams that need centralized log analytics and security monitoring with compliance reporting capabilities. - [Coralogix](https://www.g2.com/products/coralogix/reviews) - provides data archiving, alerting, and compliance-friendly data management features that financial services organizations find valuable. - [Datadog](https://www.g2.com/products/datadog/reviews) - offers robust audit logging and HIPAA/SOC 2 compliance options that financial and regulated-industry SMBs rely on for governance and security visibility. ### Enterprise FAQs #### What are the best-rated Application Performance Monitoring (APM) Software for tech enterprises? Technology enterprises prioritize APM tools that handle high scale, support complex distributed systems, and integrate across large toolchains. Based on G2 enterprise reviewer ratings, see the [APM enterprise software listings on G2](https://www.g2.com/categories/application-performance-monitoring-apm/enterprise) for full details. Top performers include: - [Datadog](https://www.g2.com/products/datadog/reviews) - is a top enterprise choice for its breadth of integrations, scalable telemetry ingestion, and AI-assisted alerting across large engineering organizations. - [New Relic](https://www.g2.com/products/new-relic/reviews) - is widely deployed at enterprise scale for full-stack observability, offering distributed tracing, synthetic monitoring, and entity relationship mapping. - [Dynatrace](https://www.g2.com/products/dynatrace/reviews) - is a leader in AI-driven observability for enterprise environments, using automated topology discovery and Davis AI to reduce mean time to resolution. - [IBM Instana](https://www.g2.com/products/ibm-instana/reviews) - is an enterprise-grade APM tool that provides automatic instrumentation and continuous monitoring with a focus on reducing manual configuration overhead. #### What are the most reliable Application Performance Monitoring tools for enterprises? Enterprise reliability expectations are high, teams need tools with proven uptime, consistent alerting, and robust SLA tracking. These platforms earn top marks from enterprise reviewers for dependability: - [Paessler PRTG](https://www.g2.com/products/paessler-prtg/reviews) - is a long-established network and infrastructure monitoring platform that enterprise IT teams trust for stable, continuous monitoring of complex environments. - [LogicMonitor](https://www.g2.com/products/logicmonitor/reviews) - is a cloud-based infrastructure monitoring platform with strong enterprise SLA management and automated discovery that reduces monitoring gaps at scale. - [Dynatrace](https://www.g2.com/products/dynatrace/reviews) - is consistently rated highly by enterprise reviewers for its automated anomaly detection and root cause analysis that keeps large-scale production systems reliable. - [ServiceNow IT Operations Management](https://www.g2.com/products/servicenow-it-operations-management/reviews) - integrates AIOps and event correlation with ITSM workflows, making it a reliable choice for enterprises that need monitoring and incident management in a unified platform. #### What are the best-reviewed Application Performance Monitoring tools for enterprise app integration? Enterprise APM tools that integrate cleanly with existing ITSM, CI/CD, and cloud platforms reduce friction and accelerate incident resolution. These tools receive strong reviews specifically for their integration capabilities: - [Datadog](https://www.g2.com/products/datadog/reviews) - supports over 700 integrations spanning cloud providers, databases, containers, and collaboration tools, making it a hub for enterprise observability pipelines. - [New Relic](https://www.g2.com/products/new-relic/reviews) - offers deep integrations with popular DevOps tools including Jira, PagerDuty, Slack, and AWS, supporting end-to-end enterprise incident workflows. - [Sumo Logic](https://www.g2.com/products/sumo-logic/reviews) - integrates observability with security monitoring and supports enterprise data connectors for complex, multi-cloud application environments. - [ServiceNow IT Operations Management](https://www.g2.com/products/servicenow-it-operations-management/reviews) - natively connects APM event data with ITSM workflows, enabling enterprises to route, escalate, and resolve incidents through existing ServiceNow processes. #### Which APM tools are most recommended for enterprises managing hybrid cloud environments? Enterprises operating across on-premise and cloud infrastructure need APM platforms capable of unified visibility without siloed data. These tools are highly recommended for hybrid deployments: - [IBM Instana](https://www.g2.com/products/ibm-instana/reviews) - supports hybrid and multi-cloud environments with automatic instrumentation that covers both containerized and traditional on-premise workloads. - [NETSCOUT](https://www.g2.com/products/netscout-network-application-observability/reviews) - is a network performance management solution designed for enterprises with complex hybrid environments that require deep packet-level visibility. - [ManageEngine OpManager](https://www.g2.com/products/manageengine-opmanager/reviews) - is a hybrid IT infrastructure monitoring platform that covers networks, servers, virtual machines, and cloud resources from a centralized console. - [Paessler PRTG](https://www.g2.com/products/paessler-prtg/reviews) - is a proven choice for hybrid monitoring, offering sensor-based architecture that flexibly monitors on-premise hardware and cloud services side by side. #### What APM platforms are best for enterprises in regulated industries such as finance and healthcare? Enterprises in regulated industries require APM platforms with strong data governance, compliance certifications, and audit trail capabilities. These platforms are consistently recognized in those contexts: - [Sumo Logic](https://www.g2.com/products/sumo-logic/reviews) - offers built-in security monitoring, compliance reporting, and role-based access controls that regulated enterprises rely on for both observability and audit readiness. - [Datadog](https://www.g2.com/products/datadog/reviews) - holds SOC 2 Type II, HIPAA, PCI DSS, and FedRAMP certifications, making it a qualified APM choice for healthcare and financial services enterprises. - [IBM Instana](https://www.g2.com/products/ibm-instana/reviews) - benefits from IBM's enterprise compliance framework, providing regulated industries with the data residency controls and security standards they require. **Last updated on April 24, 2026**