Best Network Monitoring Software

TL
Researched and written by Tian Lin

Network monitoring software tracks, analyzes, and manages the performance, availability, and security of IT networks. This is managed across on-premises, cloud, and hybrid environments. Such tools provide real-time visibility into network infrastructure, enabling IT teams, managed service providers (MSP), and DevOps teams to detect failures, optimize performance, and enhance security.

Network monitoring solutions use simple network management protocol (SNMP), syslog monitoring, API-based tracking, and agent-based monitoring to collect performance data from routers, switches, firewalls, internet of things (IoT) devices, and cloud-based networks. Some tools also include flow-based traffic analysis (NetFlow, sFlow, jFlow, IPFIX), Deep Packet Inspection (DPI), and encrypted traffic analysis to identify bottlenecks and security threats.

Modern network monitoring tools support hybrid and cloud-based environments, including SD-WAN solutions, business virtual private network (VPN) software, cloud interconnects, container networking software, and service meshes (AWS, Azure, GCP).

Many integrate with IT infrastructure monitoring software, application performance monitoring (APM) software, and network security software for a unified observability approach. AI-driven analytics and automation enhance anomaly detection, root cause analysis, and predictive performance optimization, reducing downtime and improving network reliability. Advanced solutions also offer zero trust software analytics, DDoS detection, and IDS/IPS integration for network security monitoring.

To qualify for inclusion in the Network Monitoring category, a product must:

Monitor network devices in real time, including routers, switches, firewalls, cloud networks, and IoT
Provide automated alerts and notifications for performance issues and security risks
Analyze network traffic and performance using SNMP, flow-based monitoring, DPI, or encrypted traffic analysis
Monitor hybrid and cloud-based environments, including SD-WAN, VPNs, and multi-cloud networking
Support AI-driven analytics and automation for network optimization and security threat detection
Offer auto-discovery, topology mapping, historical analytics, and compliance monitoring for visibility and troubleshooting

Best Network Monitoring Software At A Glance

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G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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171 Listings in Network Monitoring Available
(1,864)4.7 out of 5
Optimized for quick response
1st Easiest To Use in Network Monitoring software
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    NinjaOne, the automated endpoint management platform, delivers visibility, security, and control over all endpoints for more than 24,000 customers in 120+ countries. The cloud-native NinjaOne platfor

    Users
    • IT Manager
    • Owner
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 49% Mid-Market
    • 47% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • NinjaOne is a platform that provides endpoint management, automation capabilities, and integration with third-party tools for streamlined patch management, scripting, and remote management.
    • Reviewers frequently mention the platform's clean and intuitive interface, excellent automation capabilities, seamless integration with third-party tools, and responsive support team.
    • Users experienced limitations with the reporting features, advanced monitoring capabilities, and found the pricing structure to be steep for smaller businesses.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • NinjaOne Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    1,130
    Features
    730
    Automation
    639
    Remote Access
    571
    Customer Support
    570
    Cons
    Missing Features
    555
    Feature Issues
    279
    Improvement Needed
    278
    Limited Features
    247
    Needs Improvement
    247
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • NinjaOne features and usability ratings that predict user satisfaction
    9.5
    Has the product been a good partner in doing business?
    Average: 8.8
    8.9
    Performance Monitoring
    Average: 8.9
    8.8
    Multi-Network Capability
    Average: 8.7
    7.8
    Path Analysis
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    NinjaOne
    Company Website
    Year Founded
    2013
    HQ Location
    Austin, Texas
    Twitter
    @NinjaOne
    3,193 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,319 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

NinjaOne, the automated endpoint management platform, delivers visibility, security, and control over all endpoints for more than 24,000 customers in 120+ countries. The cloud-native NinjaOne platfor

Users
  • IT Manager
  • Owner
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 49% Mid-Market
  • 47% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • NinjaOne is a platform that provides endpoint management, automation capabilities, and integration with third-party tools for streamlined patch management, scripting, and remote management.
  • Reviewers frequently mention the platform's clean and intuitive interface, excellent automation capabilities, seamless integration with third-party tools, and responsive support team.
  • Users experienced limitations with the reporting features, advanced monitoring capabilities, and found the pricing structure to be steep for smaller businesses.
NinjaOne Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
1,130
Features
730
Automation
639
Remote Access
571
Customer Support
570
Cons
Missing Features
555
Feature Issues
279
Improvement Needed
278
Limited Features
247
Needs Improvement
247
NinjaOne features and usability ratings that predict user satisfaction
9.5
Has the product been a good partner in doing business?
Average: 8.8
8.9
Performance Monitoring
Average: 8.9
8.8
Multi-Network Capability
Average: 8.7
7.8
Path Analysis
Average: 8.5
Seller Details
Seller
NinjaOne
Company Website
Year Founded
2013
HQ Location
Austin, Texas
Twitter
@NinjaOne
3,193 Twitter followers
LinkedIn® Page
www.linkedin.com
1,319 employees on LinkedIn®
(820)4.6 out of 5
Optimized for quick response
2nd Easiest To Use in Network Monitoring software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Atera is transforming IT management for enterprise IT departments and MSPs with our all-in-one Remote Monitoring and Management (RMM), Helpdesk, Ticketing, and automation platform, now powered by Acti

    Users
    • Owner
    • IT Manager
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 61% Small-Business
    • 35% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Atera is a platform designed for managing IT operations, offering features such as remote monitoring, ticketing, automation, and detailed reporting.
    • Reviewers frequently mention the ease of use, the ability to optimize work time, the detailed reports, and the excellent customer service provided by Atera.
    • Reviewers mentioned issues with third-party integration, occasional lags, problems with network discovery, and dissatisfaction with the mobile app and certain visual aspects of the platform.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Atera Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    462
    Features
    298
    Automation
    234
    Remote Access
    211
    Customer Support
    204
    Cons
    Missing Features
    230
    Limited Features
    157
    Feature Issues
    120
    Improvement Needed
    95
    Expensive
    77
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Atera features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 8.8
    8.9
    Performance Monitoring
    Average: 8.9
    8.5
    Multi-Network Capability
    Average: 8.7
    7.9
    Path Analysis
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Atera
    Company Website
    Year Founded
    2011
    HQ Location
    Tel Aviv
    Twitter
    @AteraCloud
    1,591 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    386 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Atera is transforming IT management for enterprise IT departments and MSPs with our all-in-one Remote Monitoring and Management (RMM), Helpdesk, Ticketing, and automation platform, now powered by Acti

Users
  • Owner
  • IT Manager
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 61% Small-Business
  • 35% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Atera is a platform designed for managing IT operations, offering features such as remote monitoring, ticketing, automation, and detailed reporting.
  • Reviewers frequently mention the ease of use, the ability to optimize work time, the detailed reports, and the excellent customer service provided by Atera.
  • Reviewers mentioned issues with third-party integration, occasional lags, problems with network discovery, and dissatisfaction with the mobile app and certain visual aspects of the platform.
Atera Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
462
Features
298
Automation
234
Remote Access
211
Customer Support
204
Cons
Missing Features
230
Limited Features
157
Feature Issues
120
Improvement Needed
95
Expensive
77
Atera features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 8.8
8.9
Performance Monitoring
Average: 8.9
8.5
Multi-Network Capability
Average: 8.7
7.9
Path Analysis
Average: 8.5
Seller Details
Seller
Atera
Company Website
Year Founded
2011
HQ Location
Tel Aviv
Twitter
@AteraCloud
1,591 Twitter followers
LinkedIn® Page
www.linkedin.com
386 employees on LinkedIn®

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(85)4.7 out of 5
Optimized for quick response
9th Easiest To Use in Network Monitoring software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Imagine never having to worry about your IT infrastructure again. Entuity Software offers a comprehensive platform that provides real-time visibility and actionable insights into every aspect of your

    Users
    No information available
    Industries
    • Information Technology and Services
    • Banking
    Market Segment
    • 47% Enterprise
    • 46% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Entuity Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    15
    Customer Support
    8
    Monitoring Performance
    8
    Features
    7
    Configuration Ease
    6
    Cons
    Lack of Features
    6
    Configuration Difficulties
    4
    Configuration Difficulty
    4
    Poor Documentation
    4
    Unclear Documentation
    4
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Entuity features and usability ratings that predict user satisfaction
    9.5
    Has the product been a good partner in doing business?
    Average: 8.8
    9.6
    Performance Monitoring
    Average: 8.9
    9.3
    Multi-Network Capability
    Average: 8.7
    8.8
    Path Analysis
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    1991
    HQ Location
    Mayfield Heights, OH
    Twitter
    @parkplacetech
    990 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2,155 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Imagine never having to worry about your IT infrastructure again. Entuity Software offers a comprehensive platform that provides real-time visibility and actionable insights into every aspect of your

Users
No information available
Industries
  • Information Technology and Services
  • Banking
Market Segment
  • 47% Enterprise
  • 46% Mid-Market
Entuity Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
15
Customer Support
8
Monitoring Performance
8
Features
7
Configuration Ease
6
Cons
Lack of Features
6
Configuration Difficulties
4
Configuration Difficulty
4
Poor Documentation
4
Unclear Documentation
4
Entuity features and usability ratings that predict user satisfaction
9.5
Has the product been a good partner in doing business?
Average: 8.8
9.6
Performance Monitoring
Average: 8.9
9.3
Multi-Network Capability
Average: 8.7
8.8
Path Analysis
Average: 8.5
Seller Details
Company Website
Year Founded
1991
HQ Location
Mayfield Heights, OH
Twitter
@parkplacetech
990 Twitter followers
LinkedIn® Page
www.linkedin.com
2,155 employees on LinkedIn®
(3,465)4.5 out of 5
Optimized for quick response
6th Easiest To Use in Network Monitoring software
Save to My Lists
Entry Level Price:Starting at $24.90
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    TeamViewer is a leading provider of remote connectivity software for individuals and businesses of all sizes. Our remote software enables companies across various industries to enhance their efficienc

    Users
    • Software Engineer
    • IT Manager
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 44% Small-Business
    • 37% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • TeamViewer is a remote control solution that allows users to connect and control remote systems, provide support, share files, and conduct video conferences.
    • Users frequently mention the ease of installation and use, the ability to handle multiple support session requests at once, the seamless file transfer feature, and the robust security measures.
    • Reviewers experienced issues with connectivity and lagging, difficulties with version compatibility, problems with the copy and paste function, and found the product to be expensive.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • TeamViewer Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    364
    Remote Access
    246
    Remote Work
    206
    Remote Control
    203
    Easy Access
    174
    Cons
    Connection Issues
    112
    Connectivity Issues
    107
    Slow Performance
    89
    Remote Access Issues
    87
    Expensive
    77
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • TeamViewer features and usability ratings that predict user satisfaction
    8.6
    Has the product been a good partner in doing business?
    Average: 8.8
    9.5
    Performance Monitoring
    Average: 8.9
    9.8
    Multi-Network Capability
    Average: 8.7
    9.8
    Path Analysis
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2005
    HQ Location
    Goppingen
    Twitter
    @TeamViewer
    49,676 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2,030 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

TeamViewer is a leading provider of remote connectivity software for individuals and businesses of all sizes. Our remote software enables companies across various industries to enhance their efficienc

Users
  • Software Engineer
  • IT Manager
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 44% Small-Business
  • 37% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • TeamViewer is a remote control solution that allows users to connect and control remote systems, provide support, share files, and conduct video conferences.
  • Users frequently mention the ease of installation and use, the ability to handle multiple support session requests at once, the seamless file transfer feature, and the robust security measures.
  • Reviewers experienced issues with connectivity and lagging, difficulties with version compatibility, problems with the copy and paste function, and found the product to be expensive.
TeamViewer Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
364
Remote Access
246
Remote Work
206
Remote Control
203
Easy Access
174
Cons
Connection Issues
112
Connectivity Issues
107
Slow Performance
89
Remote Access Issues
87
Expensive
77
TeamViewer features and usability ratings that predict user satisfaction
8.6
Has the product been a good partner in doing business?
Average: 8.8
9.5
Performance Monitoring
Average: 8.9
9.8
Multi-Network Capability
Average: 8.7
9.8
Path Analysis
Average: 8.5
Seller Details
Company Website
Year Founded
2005
HQ Location
Goppingen
Twitter
@TeamViewer
49,676 Twitter followers
LinkedIn® Page
www.linkedin.com
2,030 employees on LinkedIn®
(1,332)4.5 out of 5
Optimized for quick response
Save to My Lists
Entry Level Price:Starts at $69 per mon...
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Dynatrace is advancing observability for today’s digital businesses, helping to transform the complexity of modern digital ecosystems into powerful business assets. By leveraging AI-powered insights,

    Users
    • Software Engineer
    • Senior Software Engineer
    Industries
    • Information Technology and Services
    • Financial Services
    Market Segment
    • 69% Enterprise
    • 23% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Dynatrace Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    96
    Debugging
    64
    Insights
    52
    Features
    47
    Debugging Efficiency
    42
    Cons
    Learning Curve
    49
    Missing Features
    45
    Poor UI
    33
    Poor User Interface
    31
    Complexity
    29
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Dynatrace features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 8.8
    9.0
    Performance Monitoring
    Average: 8.9
    8.1
    Multi-Network Capability
    Average: 8.7
    9.2
    Path Analysis
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Dynatrace
    Company Website
    Year Founded
    2005
    HQ Location
    Waltham, MA
    Twitter
    @Dynatrace
    18,793 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    5,215 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Dynatrace is advancing observability for today’s digital businesses, helping to transform the complexity of modern digital ecosystems into powerful business assets. By leveraging AI-powered insights,

Users
  • Software Engineer
  • Senior Software Engineer
Industries
  • Information Technology and Services
  • Financial Services
Market Segment
  • 69% Enterprise
  • 23% Mid-Market
Dynatrace Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
96
Debugging
64
Insights
52
Features
47
Debugging Efficiency
42
Cons
Learning Curve
49
Missing Features
45
Poor UI
33
Poor User Interface
31
Complexity
29
Dynatrace features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 8.8
9.0
Performance Monitoring
Average: 8.9
8.1
Multi-Network Capability
Average: 8.7
9.2
Path Analysis
Average: 8.5
Seller Details
Seller
Dynatrace
Company Website
Year Founded
2005
HQ Location
Waltham, MA
Twitter
@Dynatrace
18,793 Twitter followers
LinkedIn® Page
www.linkedin.com
5,215 employees on LinkedIn®
(603)4.5 out of 5
Optimized for quick response
14th Easiest To Use in Network Monitoring software
View top Consulting Services for LogicMonitor
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    LogicMonitor® offers hybrid observability powered by AI. The company’s SaaS-based platform, LM Envision, enables observability across on-prem and multi-cloud environments. We provide IT and business t

    Users
    • Infrastructure Manager
    • Senior Systems Engineer
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 52% Mid-Market
    • 29% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • LogicMonitor Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    80
    Monitoring
    80
    Real-time Monitoring
    64
    Alerting System
    46
    Easy Monitoring
    44
    Cons
    Missing Features
    34
    Complexity
    27
    Poor UI
    27
    Poor User Interface
    25
    Expensive
    23
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • LogicMonitor features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 8.8
    8.9
    Performance Monitoring
    Average: 8.9
    8.8
    Multi-Network Capability
    Average: 8.7
    7.2
    Path Analysis
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2007
    HQ Location
    Santa Barbara, CA
    Twitter
    @logicmonitor
    12,676 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,159 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

LogicMonitor® offers hybrid observability powered by AI. The company’s SaaS-based platform, LM Envision, enables observability across on-prem and multi-cloud environments. We provide IT and business t

Users
  • Infrastructure Manager
  • Senior Systems Engineer
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 52% Mid-Market
  • 29% Enterprise
LogicMonitor Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
80
Monitoring
80
Real-time Monitoring
64
Alerting System
46
Easy Monitoring
44
Cons
Missing Features
34
Complexity
27
Poor UI
27
Poor User Interface
25
Expensive
23
LogicMonitor features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 8.8
8.9
Performance Monitoring
Average: 8.9
8.8
Multi-Network Capability
Average: 8.7
7.2
Path Analysis
Average: 8.5
Seller Details
Company Website
Year Founded
2007
HQ Location
Santa Barbara, CA
Twitter
@logicmonitor
12,676 Twitter followers
LinkedIn® Page
www.linkedin.com
1,159 employees on LinkedIn®
(506)4.4 out of 5
Optimized for quick response
10th Easiest To Use in Network Monitoring software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Join the thousands of MSPs and IT professionals who use N-able™ N-central® to remotely monitor and manage devices and complex networks. Built with security in mind, N-central provides the visibility a

    Users
    • Owner
    • President
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 62% Small-Business
    • 34% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • N-able N-central Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    193
    Features
    111
    Automation
    110
    Remote Access
    89
    Monitoring
    79
    Cons
    Missing Features
    93
    Feature Issues
    70
    Needs Improvement
    53
    Limited Features
    52
    Learning Curve
    46
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • N-able N-central features and usability ratings that predict user satisfaction
    8.6
    Has the product been a good partner in doing business?
    Average: 8.8
    8.4
    Performance Monitoring
    Average: 8.9
    8.1
    Multi-Network Capability
    Average: 8.7
    7.1
    Path Analysis
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    N-able
    Company Website
    HQ Location
    Morrisville, North Carolina
    Twitter
    @Nable
    16,313 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,807 employees on LinkedIn®
    Ownership
    NYSE: NABL
Product Description
How are these determined?Information
This description is provided by the seller.

Join the thousands of MSPs and IT professionals who use N-able™ N-central® to remotely monitor and manage devices and complex networks. Built with security in mind, N-central provides the visibility a

Users
  • Owner
  • President
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 62% Small-Business
  • 34% Mid-Market
N-able N-central Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
193
Features
111
Automation
110
Remote Access
89
Monitoring
79
Cons
Missing Features
93
Feature Issues
70
Needs Improvement
53
Limited Features
52
Learning Curve
46
N-able N-central features and usability ratings that predict user satisfaction
8.6
Has the product been a good partner in doing business?
Average: 8.8
8.4
Performance Monitoring
Average: 8.9
8.1
Multi-Network Capability
Average: 8.7
7.1
Path Analysis
Average: 8.5
Seller Details
Seller
N-able
Company Website
HQ Location
Morrisville, North Carolina
Twitter
@Nable
16,313 Twitter followers
LinkedIn® Page
www.linkedin.com
1,807 employees on LinkedIn®
Ownership
NYSE: NABL
(545)4.3 out of 5
Optimized for quick response
View top Consulting Services for Datadog
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Entry Level Price:$0 Per host, per month
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Datadog is the monitoring, security and analytics platform for developers, IT operations teams, security engineers and business users in the cloud age. The SaaS platform integrates and automates infra

    Users
    • Software Engineer
    • DevOps Engineer
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 48% Mid-Market
    • 32% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Datadog Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    110
    Monitoring
    80
    Real-time Monitoring
    70
    Integrations
    61
    Easy Integrations
    60
    Cons
    Expensive
    61
    Pricing Issues
    49
    Learning Curve
    46
    Difficult Learning
    42
    Cost
    40
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Datadog features and usability ratings that predict user satisfaction
    8.5
    Has the product been a good partner in doing business?
    Average: 8.8
    9.2
    Performance Monitoring
    Average: 8.9
    8.4
    Multi-Network Capability
    Average: 8.7
    8.7
    Path Analysis
    Average: 8.5
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
  • User Sentiment
    How are these determined?Information
    These insights are written by G2's Market Research team, using actual user reviews for Datadog, left between August 2021 and October 2022.
    • Reviewers like the way that Datadog provides a centralized view of their entire organizational infrastructure
    • Reviewers often highlight the ability to view specific logs in realtime, and pinpoint issues that may be occurring
    • Reviewers like the ability to ingest, monitor, and analyze many types of data in the platform
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Datadog
    Company Website
    Year Founded
    2010
    HQ Location
    New York
    Twitter
    @datadoghq
    49,771 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    7,939 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Datadog is the monitoring, security and analytics platform for developers, IT operations teams, security engineers and business users in the cloud age. The SaaS platform integrates and automates infra

Users
  • Software Engineer
  • DevOps Engineer
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 48% Mid-Market
  • 32% Enterprise
Datadog Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
110
Monitoring
80
Real-time Monitoring
70
Integrations
61
Easy Integrations
60
Cons
Expensive
61
Pricing Issues
49
Learning Curve
46
Difficult Learning
42
Cost
40
Datadog features and usability ratings that predict user satisfaction
8.5
Has the product been a good partner in doing business?
Average: 8.8
9.2
Performance Monitoring
Average: 8.9
8.4
Multi-Network Capability
Average: 8.7
8.7
Path Analysis
Average: 8.5
User Sentiment
How are these determined?Information
These insights are written by G2's Market Research team, using actual user reviews for Datadog, left between August 2021 and October 2022.
  • Reviewers like the way that Datadog provides a centralized view of their entire organizational infrastructure
  • Reviewers often highlight the ability to view specific logs in realtime, and pinpoint issues that may be occurring
  • Reviewers like the ability to ingest, monitor, and analyze many types of data in the platform
Seller Details
Seller
Datadog
Company Website
Year Founded
2010
HQ Location
New York
Twitter
@datadoghq
49,771 Twitter followers
LinkedIn® Page
www.linkedin.com
7,939 employees on LinkedIn®
(127)4.6 out of 5
5th Easiest To Use in Network Monitoring software
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Entry Level Price:$345 For 10 devices
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    ManageEngine OpManager is a holistic blend of network monitoring tools that help you manage your entire network in minutes. Along with network monitoring, be able to analyse bandwidth, manage configur

    Users
    • IT Manager
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 59% Mid-Market
    • 34% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • ManageEngine OpManager Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    58
    Monitoring
    54
    Real-time Monitoring
    43
    Network Monitoring
    37
    User Interface
    26
    Cons
    Missing Features
    16
    Lack of Features
    13
    Complex Setup
    10
    Device Limitations
    10
    Inadequate Monitoring
    10
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • ManageEngine OpManager features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 8.8
    9.0
    Performance Monitoring
    Average: 8.9
    8.7
    Multi-Network Capability
    Average: 8.7
    8.5
    Path Analysis
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2002
    HQ Location
    Del Valle, Texas
    Twitter
    @manageengine
    7,686 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    418 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

ManageEngine OpManager is a holistic blend of network monitoring tools that help you manage your entire network in minutes. Along with network monitoring, be able to analyse bandwidth, manage configur

Users
  • IT Manager
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 59% Mid-Market
  • 34% Enterprise
ManageEngine OpManager Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
58
Monitoring
54
Real-time Monitoring
43
Network Monitoring
37
User Interface
26
Cons
Missing Features
16
Lack of Features
13
Complex Setup
10
Device Limitations
10
Inadequate Monitoring
10
ManageEngine OpManager features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 8.8
9.0
Performance Monitoring
Average: 8.9
8.7
Multi-Network Capability
Average: 8.7
8.5
Path Analysis
Average: 8.5
Seller Details
Year Founded
2002
HQ Location
Del Valle, Texas
Twitter
@manageengine
7,686 Twitter followers
LinkedIn® Page
www.linkedin.com
418 employees on LinkedIn®
(305)4.6 out of 5
12th Easiest To Use in Network Monitoring software
Save to My Lists
Entry Level Price:$9/month 11 monitors
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    ManageEngine Site24x7 offers unified cloud monitoring for DevOps and IT operations within small to large organizations. The solution monitors the experience of real users accessing websites and applic

    Users
    • CEO
    • IT Manager
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 44% Small-Business
    • 43% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Site24x7 Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Monitoring
    127
    Ease of Use
    124
    Monitoring Services
    102
    Real-time Monitoring
    102
    Monitoring Features
    98
    Cons
    Learning Curve
    36
    Alert Issues
    33
    Missing Features
    33
    Complex Configuration
    30
    Not User-Friendly
    25
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Site24x7 features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 8.8
    9.1
    Performance Monitoring
    Average: 8.9
    8.9
    Multi-Network Capability
    Average: 8.7
    8.7
    Path Analysis
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2002
    HQ Location
    Del Valle, Texas
    Twitter
    @manageengine
    7,686 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    418 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

ManageEngine Site24x7 offers unified cloud monitoring for DevOps and IT operations within small to large organizations. The solution monitors the experience of real users accessing websites and applic

Users
  • CEO
  • IT Manager
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 44% Small-Business
  • 43% Mid-Market
Site24x7 Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Monitoring
127
Ease of Use
124
Monitoring Services
102
Real-time Monitoring
102
Monitoring Features
98
Cons
Learning Curve
36
Alert Issues
33
Missing Features
33
Complex Configuration
30
Not User-Friendly
25
Site24x7 features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 8.8
9.1
Performance Monitoring
Average: 8.9
8.9
Multi-Network Capability
Average: 8.7
8.7
Path Analysis
Average: 8.5
Seller Details
Year Founded
2002
HQ Location
Del Valle, Texas
Twitter
@manageengine
7,686 Twitter followers
LinkedIn® Page
www.linkedin.com
418 employees on LinkedIn®
(23)4.6 out of 5
4th Easiest To Use in Network Monitoring software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    NIOS is the industry-leading on-premises DDI solution of choice for demanding enterprise and carrier needs.

    Users
    No information available
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 57% Enterprise
    • 30% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Infoblox NIOS features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 8.8
    8.8
    Performance Monitoring
    Average: 8.9
    8.8
    Multi-Network Capability
    Average: 8.7
    8.3
    Path Analysis
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Infoblox
    Year Founded
    1999
    HQ Location
    Santa Clara, California
    Twitter
    @Infoblox
    11,175 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2,523 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

NIOS is the industry-leading on-premises DDI solution of choice for demanding enterprise and carrier needs.

Users
No information available
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 57% Enterprise
  • 30% Mid-Market
Infoblox NIOS features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 8.8
8.8
Performance Monitoring
Average: 8.9
8.8
Multi-Network Capability
Average: 8.7
8.3
Path Analysis
Average: 8.5
Seller Details
Seller
Infoblox
Year Founded
1999
HQ Location
Santa Clara, California
Twitter
@Infoblox
11,175 Twitter followers
LinkedIn® Page
www.linkedin.com
2,523 employees on LinkedIn®
(345)4.4 out of 5
Optimized for quick response
13th Easiest To Use in Network Monitoring software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Progress WhatsUp Gold, the IT infrastructure monitoring software, lets you find and fix network problems fast – usually before end users notice. Its unique, interactive mapping interface lets you intu

    Users
    • Network Engineer
    • Network Administrator
    Industries
    • Information Technology and Services
    • Hospital & Health Care
    Market Segment
    • 59% Mid-Market
    • 26% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Progress WhatsUp Gold Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    75
    Monitoring
    54
    User Interface
    52
    Monitoring Performance
    46
    Alert Notifications
    39
    Cons
    Expensive
    26
    Learning Curve
    16
    Learning Difficulty
    14
    Limited Features
    14
    Pricing Issues
    14
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Progress WhatsUp Gold features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 8.8
    9.1
    Performance Monitoring
    Average: 8.9
    8.7
    Multi-Network Capability
    Average: 8.7
    8.2
    Path Analysis
    Average: 8.5
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
  • User Sentiment
    How are these determined?Information
    These insights are written by G2's Market Research team, using actual user reviews for Progress WhatsUp Gold, left between October 2020 and July 2022.
    • Reviewers like the centralized network, application, and virtual machine monitoring that Progress WhatsUp Gold provides
    • Reviewers like the detailed information about all network devices, but some wish there was better automatic discovery of devices
    • Reviewers like the ability to receive quick alerts, but wish there was more default alerts that don’t require setup
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    1981
    HQ Location
    Burlington, MA.
    Twitter
    @ProgressSW
    50,056 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    3,615 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Progress WhatsUp Gold, the IT infrastructure monitoring software, lets you find and fix network problems fast – usually before end users notice. Its unique, interactive mapping interface lets you intu

Users
  • Network Engineer
  • Network Administrator
Industries
  • Information Technology and Services
  • Hospital & Health Care
Market Segment
  • 59% Mid-Market
  • 26% Enterprise
Progress WhatsUp Gold Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
75
Monitoring
54
User Interface
52
Monitoring Performance
46
Alert Notifications
39
Cons
Expensive
26
Learning Curve
16
Learning Difficulty
14
Limited Features
14
Pricing Issues
14
Progress WhatsUp Gold features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 8.8
9.1
Performance Monitoring
Average: 8.9
8.7
Multi-Network Capability
Average: 8.7
8.2
Path Analysis
Average: 8.5
User Sentiment
How are these determined?Information
These insights are written by G2's Market Research team, using actual user reviews for Progress WhatsUp Gold, left between October 2020 and July 2022.
  • Reviewers like the centralized network, application, and virtual machine monitoring that Progress WhatsUp Gold provides
  • Reviewers like the detailed information about all network devices, but some wish there was better automatic discovery of devices
  • Reviewers like the ability to receive quick alerts, but wish there was more default alerts that don’t require setup
Seller Details
Company Website
Year Founded
1981
HQ Location
Burlington, MA.
Twitter
@ProgressSW
50,056 Twitter followers
LinkedIn® Page
www.linkedin.com
3,615 employees on LinkedIn®
(206)4.6 out of 5
3rd Easiest To Use in Network Monitoring software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    With more than 50,000 customer installations across the five continents, Pandora FMS is an out-of-the-box monitoring solution. Pandora FMS gives you the agility to find and solve problems quickly,

    Users
    • Data Analyst
    Industries
    • Information Technology and Services
    • Telecommunications
    Market Segment
    • 48% Mid-Market
    • 36% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Pandora FMS Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Monitoring
    127
    Ease of Use
    110
    Real-time Monitoring
    84
    Flexibility
    61
    Platform Support
    54
    Cons
    Learning Curve
    42
    Learning Difficulty
    30
    Complex Configuration
    27
    Complex Setup
    27
    Difficult Configuration
    24
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Pandora FMS features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 8.8
    9.5
    Performance Monitoring
    Average: 8.9
    9.3
    Multi-Network Capability
    Average: 8.7
    9.1
    Path Analysis
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2004
    HQ Location
    Madrid, Spain
    Twitter
    @pandorafms
    5,579 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    55 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

With more than 50,000 customer installations across the five continents, Pandora FMS is an out-of-the-box monitoring solution. Pandora FMS gives you the agility to find and solve problems quickly,

Users
  • Data Analyst
Industries
  • Information Technology and Services
  • Telecommunications
Market Segment
  • 48% Mid-Market
  • 36% Small-Business
Pandora FMS Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Monitoring
127
Ease of Use
110
Real-time Monitoring
84
Flexibility
61
Platform Support
54
Cons
Learning Curve
42
Learning Difficulty
30
Complex Configuration
27
Complex Setup
27
Difficult Configuration
24
Pandora FMS features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 8.8
9.5
Performance Monitoring
Average: 8.9
9.3
Multi-Network Capability
Average: 8.7
9.1
Path Analysis
Average: 8.5
Seller Details
Company Website
Year Founded
2004
HQ Location
Madrid, Spain
Twitter
@pandorafms
5,579 Twitter followers
LinkedIn® Page
www.linkedin.com
55 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    ExtraHop is the cybersecurity partner enterprises trust to reveal cyber risk and build business resilience. The ExtraHop RevealX platform for network detection and response and network performance man

    Users
    No information available
    Industries
    • Hospital & Health Care
    • Transportation/Trucking/Railroad
    Market Segment
    • 70% Enterprise
    • 25% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • ExtraHop Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    5
    Reliability
    5
    Visibility
    5
    Customer Support
    3
    Features
    3
    Cons
    False Positives
    3
    Expensive
    2
    Inadequate Monitoring
    2
    Missing Features
    2
    Alert Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • ExtraHop features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 8.8
    10.0
    Performance Monitoring
    Average: 8.9
    8.9
    Multi-Network Capability
    Average: 8.7
    8.3
    Path Analysis
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2007
    HQ Location
    Seattle, Washington
    Twitter
    @ExtraHop
    10,976 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    725 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

ExtraHop is the cybersecurity partner enterprises trust to reveal cyber risk and build business resilience. The ExtraHop RevealX platform for network detection and response and network performance man

Users
No information available
Industries
  • Hospital & Health Care
  • Transportation/Trucking/Railroad
Market Segment
  • 70% Enterprise
  • 25% Mid-Market
ExtraHop Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
5
Reliability
5
Visibility
5
Customer Support
3
Features
3
Cons
False Positives
3
Expensive
2
Inadequate Monitoring
2
Missing Features
2
Alert Issues
1
ExtraHop features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 8.8
10.0
Performance Monitoring
Average: 8.9
8.9
Multi-Network Capability
Average: 8.7
8.3
Path Analysis
Average: 8.5
Seller Details
Company Website
Year Founded
2007
HQ Location
Seattle, Washington
Twitter
@ExtraHop
10,976 Twitter followers
LinkedIn® Page
www.linkedin.com
725 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Paessler PRTG is a real-time unified infrastructure monitoring solution that enables IT Pros to locate problems throughout their entire network and resolve them before they escalate and become busines

    Users
    • System Administrator
    • Network Administrator
    Industries
    • Information Technology and Services
    • Telecommunications
    Market Segment
    • 65% Mid-Market
    • 22% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Paessler PRTG Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    4
    Network Monitoring
    3
    Affordable Pricing
    2
    Cost Optimization
    2
    Features
    2
    Cons
    Compatibility Issues
    1
    Data Limitations
    1
    Device Limitations
    1
    Expensive Licensing
    1
    Feature Deficiency
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Paessler PRTG features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 8.8
    9.3
    Performance Monitoring
    Average: 8.9
    9.1
    Multi-Network Capability
    Average: 8.7
    8.1
    Path Analysis
    Average: 8.5
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
  • User Sentiment
    How are these determined?Information
    These insights are written by G2's Market Research team, using actual user reviews for Paessler PRTG, left between November 2021 and May 2022.
    • Reviewers like PRTG Network Monitor’s ability to deploy sensors across their network, but noted that setup process can be time consuming
    • Reviewers appreciate the ability to monitor internal and external services and servers in one place
    • Reviewers find the bandwidth monitoring features of PRTG Network Monitor helpful
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    1997
    HQ Location
    Nuremberg, Germany
    LinkedIn® Page
    www.linkedin.com
    371 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Paessler PRTG is a real-time unified infrastructure monitoring solution that enables IT Pros to locate problems throughout their entire network and resolve them before they escalate and become busines

Users
  • System Administrator
  • Network Administrator
Industries
  • Information Technology and Services
  • Telecommunications
Market Segment
  • 65% Mid-Market
  • 22% Enterprise
Paessler PRTG Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
4
Network Monitoring
3
Affordable Pricing
2
Cost Optimization
2
Features
2
Cons
Compatibility Issues
1
Data Limitations
1
Device Limitations
1
Expensive Licensing
1
Feature Deficiency
1
Paessler PRTG features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 8.8
9.3
Performance Monitoring
Average: 8.9
9.1
Multi-Network Capability
Average: 8.7
8.1
Path Analysis
Average: 8.5
User Sentiment
How are these determined?Information
These insights are written by G2's Market Research team, using actual user reviews for Paessler PRTG, left between November 2021 and May 2022.
  • Reviewers like PRTG Network Monitor’s ability to deploy sensors across their network, but noted that setup process can be time consuming
  • Reviewers appreciate the ability to monitor internal and external services and servers in one place
  • Reviewers find the bandwidth monitoring features of PRTG Network Monitor helpful
Seller Details
Year Founded
1997
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Nuremberg, Germany
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Learn More About Network Monitoring Software

What is Network Monitoring Software?

Network monitoring software allows companies to keep tabs on every aspect of their network’s functionality. It enables companies to set a functional baseline for their networks, and the monitoring software will relay via alerts and emails when the network dips below that baseline. Network monitoring software also provides dashboards that allow companies to view their network’s performance in real time.

Network monitoring solutions are key to creating and preserving optimal network function, especially because network integrity is so important to modern business. Companies use internal networks to transmit information between employees, devices, and servers. This constant stream of information fuels business in the modern age of data. By providing a continuous overhead view of all network functionality, and by providing details of any operational faltering, network monitoring software keeps businesses running smoothly.

Key Benefits of Network Monitoring Software

  • Detect network performance incidents — Know exactly what’s happening on your network at any time.
  • Reduce network downtime — Notice trends that lead to downtime before downtime occurs, and drive off potential issues more easily. Also, easily track where problems occur and resolve issues more quickly.
  • Diagnose and resolve network incidents — Identify exactly where problems are occurring and create targeted solutions for those issues.
  • Manage network-related inventory — See and keep track of every device on your network — mobile phones, laptops, servers, and more.
  • Document and record historical incidents — Audit your incidents, find trends, and create informed plans for future action.

Why Use Network Monitoring Software?

Network monitoring solutions are built to keep your company’s network running optimally. When issues occur, alerts should be able to notify what is causing the failure and offer potential solutions. This helps your network teams stay on top of issues, and it can even assist in taking preventative action towards future issues like network overload or lag.

Network monitoring tools tend to be diverse but offer similar core functions. When searching for an appropriate network monitoring solution for your company, these are some considerations to keep in mind when purchasing:

Issue resolution process — When picking a solution, you should know your existing incident processes, as well as what your ideal processes would be. Make sure your in-house team has the skills and experience necessary to tackle the task. You should consider integrations for communication tools and task management software as well, as these are both crucial to issue management. Building out your ideal process will help to narrow products by comparing their features with your needs.

Customization needs — Customization plays a big role in facilitating your ideal incident management processes. You may want to set up custom alerts or incident routing standards. Other custom configurations and add-ons, such as automated ticket creation, should be considered. Make sure any tool you hope to integrate also has compatibility with the products you’re considering. There are a lot of quirks and custom features you can add to many tools if you’re not building a proprietary network monitoring solution, so keep in mind your highest priorities.

Product integration needs — Integrations and add-ons relate to customization but also add a level of functionality most customizations can’t. Commonly integrated products may include continuous delivery tools, application servers, or container management solutions. Additional tools can streamline processes, improve analysis, and add capabilities like data visualization. You should keep your existing integrations in mind but also consider new tools to increase security and performance.

Who Uses Network Monitoring Software?

Network monitoring software is going to be utilized almost exclusively by a business’ internal network and IT teams. Both of these teams will be able to use network monitoring to verify all company devices are connecting optimally and ensure that daily workflow will not be disrupted by unforeseen blips or outages.

Kinds of Network Monitoring Software

Proprietary vs. Purchased — Before looking into network monitoring solutions, consider the networking, IT, and development resources at your company’s disposal. It may be possible to use in-house or third-party services to build a custom network monitoring solution. If those resources aren’t available, buying a monitoring tool is likely your best bet. Be sure your in-house teams are capable of maintaining support and have experience managing network components. There may be consulting services available to help your network teams pick up a new monitoring system as well. If neither of these are the case, many IT outsourcing services can manage networks for you, and IT consulting services can assist you in diagnosing your needs.

Network Monitoring Software Features

Continuous network monitoring — Your network should be up and running whenever your business is. Network monitoring software helps keep your network from faltering when your company is both on and off the clock.

Network performance baselines — Every network needs a performance standard. Utilize network monitoring software to set the baseline your network should be adhering to.

Performance alerting — Should your network stray from its performance baseline, network monitoring software alerts administrators so that any troubleshooting or repair can commence immediately.

Suggest solutions and improvements — Whether usage loads need better distribution or a particular network weak point arises, network monitoring software should be able to highlight stressed or nonfunctional network points and provide solutions towards alleviating those issues.

Performance visualizations — Sifting through hundreds of lines of data is a waste of time when looking for overall metrics or key points. Network monitoring solutions include data visualization options so that the data you need is big, bold, and exactly what you’re looking for.

Potential Issues with Network Monitoring Software

Network scale — Monitoring options should quickly narrow depending on the status of your network’s size. Small-business tools can be easy to use but may not fit your projected growth needs. Enterprise solutions are not necessary for smaller networks but can provide intensive support and vast monitoring for larger, more complex networks. Many cloud offerings, though, can help small businesses scale their networks as they grow while keeping their information safe and downtime at a minimum. Be sure, when investing in a network monitoring solution, that the solution meets your company’s scale needs, both for now and in the near future.

Infrastructure location — Technology infrastructure is a key consideration for network monitoring. On-premise servers and related solutions provide greater security but can be more expensive and resource-intensive. Remote networks reduce overhead but take your hands off the network. Cloud-based network monitoring solutions are often less complex but become less customizable. On-premise networks give you more direct access to logs and incident details. All of these trade-offs should be strongly considered when differentiating between products.

Which network monitoring app is best for medium-sized enterprises?

For medium-sized enterprises, in order to find the best networking monitoring app depends on your business goals. Some interesting features to look at are: AIOps Platforms, Application Performance Monitoring, Cloud Infrastructure Monitoring, and Log Monitoring. Here are a few popular options for you:

Entuity provides comprehensive real-time visibility and actionable insights into your on-prem, cloud, and hybrid infrastructures. It's designed to help organizations proactively monitor and optimize network performance, enhance security, and maximize resource efficiency. Entuity is tailored for enterprises aiming to streamline operations and ensure seamless connectivity.

BackBox focuses on network device automation and security, making it suitable for complex multi-vendor environments. It offers over 3,000 pre-built automation tools, reducing manual errors and improving operational efficiency. It's equipped to handle challenges like rapid vulnerability patching and streamlining network configuration management.

What's the leading network monitoring software for business use?

There isn't a "one size fits all" leading software for networking monitoring software. However, here are some popular choices that businesses use for network monitoring solutions: 

LogicMonitor

Offers hybrid observability powered by AI, providing operational visibility and predictability across on-prem and multi-cloud environments.

Dynatrace

Provides unified platform for broad and deep observability, enabling cloud operations automation and secure software delivery.

Datadog

A comprehensive monitoring, security, and analytics platform for infrastructure, application performance, and log management.

ThousandEyes 

Empowers organizations with visibility across every network, enabling proactive issues detection and resolution.

Microsoft System Center

Delivers unified management for cloud platforms and IT operations, facilitating fast time-to-value.