Best IT Alerting Software

TL
Researched and written by Tian Lin

IT alerting software delivers notifications for IT systems failures. These tools will monitor systems for poor performance, infrastructure issues, and other IT management issues. These notifications may be delivered via email, SMS, or other means of communication. Companies use these tools to identify issues within their networks, IT infrastructure, and other IT systems to reduce downtime and prevent potential permanent damage. Some tools provide incident logging, historical records, or analysis features to expedite the resolution and recovery processes. Network monitoring and incident management software solutions have strong ties to IT alerting solutions, but provide a wider breadth of features. In addition to delivering incident notification alerts, network monitoring tools examine and optimize performance while providing detailed performance data for reporting. Incident management solutions provide tools to mitigate issues and standardize IT and DevOps workflows.

To qualify for inclusion in the IT Alerting category, a product must:

Monitor IT systems for abnormalities
Automate alerts for incidents
Deliver notifications to system administrators

Best IT Alerting Software At A Glance

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G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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110 Listings in IT Alerting Available
(656)4.5 out of 5
Optimized for quick response
4th Easiest To Use in IT Alerting software
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Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Everbridge xMatters automates workflows to eliminate digital events, leveraging analytics, automation, and AI to improve response time and resolution. We keep digital businesses running, reducing the

    Users
    • Software Engineer
    • Incident Manager
    Industries
    • Information Technology and Services
    • Financial Services
    Market Segment
    • 68% Enterprise
    • 25% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • xMatters Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Alerting System
    87
    Ease of Use
    81
    Alert Management
    77
    Notifications
    54
    Automation
    45
    Cons
    Complexity
    37
    Alert Issues
    20
    Learning Curve
    20
    Notification Issues
    18
    Difficult Setup
    14
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • xMatters features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 9.0
    9.1
    Quality of Support
    Average: 9.0
    8.8
    Ease of Use
    Average: 8.8
    8.8
    Ease of Admin
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2002
    HQ Location
    Boston, MA
    Twitter
    @Everbridge
    4,815 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,555 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Everbridge xMatters automates workflows to eliminate digital events, leveraging analytics, automation, and AI to improve response time and resolution. We keep digital businesses running, reducing the

Users
  • Software Engineer
  • Incident Manager
Industries
  • Information Technology and Services
  • Financial Services
Market Segment
  • 68% Enterprise
  • 25% Mid-Market
xMatters Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Alerting System
87
Ease of Use
81
Alert Management
77
Notifications
54
Automation
45
Cons
Complexity
37
Alert Issues
20
Learning Curve
20
Notification Issues
18
Difficult Setup
14
xMatters features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 9.0
9.1
Quality of Support
Average: 9.0
8.8
Ease of Use
Average: 8.8
8.8
Ease of Admin
Average: 8.7
Seller Details
Company Website
Year Founded
2002
HQ Location
Boston, MA
Twitter
@Everbridge
4,815 Twitter followers
LinkedIn® Page
www.linkedin.com
1,555 employees on LinkedIn®
(1,332)4.5 out of 5
Optimized for quick response
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Entry Level Price:Starts at $69 per mon...
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Dynatrace (NYSE: DT) exists to make the world’s software work perfectly. Our unified platform combines broad and deep observability and continuous runtime application security with Davis® hypermodal A

    Users
    • Software Engineer
    • Senior Software Engineer
    Industries
    • Information Technology and Services
    • Financial Services
    Market Segment
    • 69% Enterprise
    • 23% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Dynatrace Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    100
    Debugging
    66
    Insights
    56
    Features
    50
    Monitoring
    46
    Cons
    Learning Curve
    50
    Missing Features
    45
    Poor UI
    33
    Expensive
    31
    Poor User Interface
    31
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Dynatrace features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 9.0
    8.7
    Quality of Support
    Average: 9.0
    8.3
    Ease of Use
    Average: 8.8
    8.2
    Ease of Admin
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Dynatrace
    Company Website
    Year Founded
    2005
    HQ Location
    Waltham, MA
    Twitter
    @Dynatrace
    18,799 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    5,215 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Dynatrace (NYSE: DT) exists to make the world’s software work perfectly. Our unified platform combines broad and deep observability and continuous runtime application security with Davis® hypermodal A

Users
  • Software Engineer
  • Senior Software Engineer
Industries
  • Information Technology and Services
  • Financial Services
Market Segment
  • 69% Enterprise
  • 23% Mid-Market
Dynatrace Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
100
Debugging
66
Insights
56
Features
50
Monitoring
46
Cons
Learning Curve
50
Missing Features
45
Poor UI
33
Expensive
31
Poor User Interface
31
Dynatrace features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 9.0
8.7
Quality of Support
Average: 9.0
8.3
Ease of Use
Average: 8.8
8.2
Ease of Admin
Average: 8.7
Seller Details
Seller
Dynatrace
Company Website
Year Founded
2005
HQ Location
Waltham, MA
Twitter
@Dynatrace
18,799 Twitter followers
LinkedIn® Page
www.linkedin.com
5,215 employees on LinkedIn®

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(1,251)4.6 out of 5
Optimized for quick response
6th Easiest To Use in IT Alerting software
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Entry Level Price:$19.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Freshservice is Freshworks’s intelligent, right-sized, cloud-native service management solution. Freshservice does this by taking a fresh approach to building and delivering modern employee experience

    Users
    • IT Manager
    • IT Director
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 61% Mid-Market
    • 20% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Freshservice Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    81
    Features
    42
    Automation
    34
    Ticketing System
    31
    Ticket Management
    30
    Cons
    Missing Features
    29
    Limited Features
    25
    Limited Customization
    16
    Ticketing Issues
    13
    Limited Functionality
    12
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Freshservice features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 9.0
    9.0
    Quality of Support
    Average: 9.0
    9.2
    Ease of Use
    Average: 8.8
    9.0
    Ease of Admin
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2010
    HQ Location
    San Mateo, CA
    Twitter
    @FreshworksInc
    18,874 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    8,591 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Freshservice is Freshworks’s intelligent, right-sized, cloud-native service management solution. Freshservice does this by taking a fresh approach to building and delivering modern employee experience

Users
  • IT Manager
  • IT Director
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 61% Mid-Market
  • 20% Enterprise
Freshservice Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
81
Features
42
Automation
34
Ticketing System
31
Ticket Management
30
Cons
Missing Features
29
Limited Features
25
Limited Customization
16
Ticketing Issues
13
Limited Functionality
12
Freshservice features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 9.0
9.0
Quality of Support
Average: 9.0
9.2
Ease of Use
Average: 8.8
9.0
Ease of Admin
Average: 8.7
Seller Details
Company Website
Year Founded
2010
HQ Location
San Mateo, CA
Twitter
@FreshworksInc
18,874 Twitter followers
LinkedIn® Page
www.linkedin.com
8,591 employees on LinkedIn®
(509)4.4 out of 5
Optimized for quick response
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    New Relic invented cloud APM for application engineers. Today it is a leader in observability and source of truth for all engineers to make decisions with data across their entire software stack and t

    Users
    • Software Engineer
    • Senior Software Engineer
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 45% Mid-Market
    • 29% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • New Relic Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    42
    Real-time Monitoring
    28
    Monitoring
    24
    Features
    21
    Insights
    20
    Cons
    Expensive
    18
    Complex Setup
    11
    Pricing Issues
    11
    Learning Curve
    9
    Missing Features
    9
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • New Relic features and usability ratings that predict user satisfaction
    8.5
    Has the product been a good partner in doing business?
    Average: 9.0
    8.5
    Quality of Support
    Average: 9.0
    8.3
    Ease of Use
    Average: 8.8
    8.4
    Ease of Admin
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
  • User Sentiment
    How are these determined?Information
    These insights are written by G2's Market Research team, using actual user reviews for New Relic, left between September 2021 and July 2022.
    • Reviewers appreciate the ability to monitor performance and reliability of all their various application with New Relic
    • Reviewers mention the quantity and frequent addition of helpful features, but some noted that features feel incomplete or overwhelming
    • Reviewers like the ability to easily customize alerts, and the automated alerts the tool provides
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    New Relic
    Company Website
    Year Founded
    2008
    HQ Location
    San Francisco, CA
    Twitter
    @newrelic
    68,220 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2,827 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

New Relic invented cloud APM for application engineers. Today it is a leader in observability and source of truth for all engineers to make decisions with data across their entire software stack and t

Users
  • Software Engineer
  • Senior Software Engineer
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 45% Mid-Market
  • 29% Small-Business
New Relic Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
42
Real-time Monitoring
28
Monitoring
24
Features
21
Insights
20
Cons
Expensive
18
Complex Setup
11
Pricing Issues
11
Learning Curve
9
Missing Features
9
New Relic features and usability ratings that predict user satisfaction
8.5
Has the product been a good partner in doing business?
Average: 9.0
8.5
Quality of Support
Average: 9.0
8.3
Ease of Use
Average: 8.8
8.4
Ease of Admin
Average: 8.7
User Sentiment
How are these determined?Information
These insights are written by G2's Market Research team, using actual user reviews for New Relic, left between September 2021 and July 2022.
  • Reviewers appreciate the ability to monitor performance and reliability of all their various application with New Relic
  • Reviewers mention the quantity and frequent addition of helpful features, but some noted that features feel incomplete or overwhelming
  • Reviewers like the ability to easily customize alerts, and the automated alerts the tool provides
Seller Details
Seller
New Relic
Company Website
Year Founded
2008
HQ Location
San Francisco, CA
Twitter
@newrelic
68,220 Twitter followers
LinkedIn® Page
www.linkedin.com
2,827 employees on LinkedIn®
(304)4.6 out of 5
10th Easiest To Use in IT Alerting software
Save to My Lists
Entry Level Price:$9/month 11 monitors
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    ManageEngine Site24x7 offers unified cloud monitoring for DevOps and IT operations within small to large organizations. The solution monitors the experience of real users accessing websites and applic

    Users
    • CEO
    • IT Manager
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 44% Small-Business
    • 43% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Site24x7 Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    128
    Monitoring
    128
    Monitoring Services
    103
    Real-time Monitoring
    101
    Monitoring Features
    99
    Cons
    Learning Curve
    38
    Missing Features
    35
    Alert Issues
    33
    Complex Configuration
    30
    Not User-Friendly
    26
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Site24x7 features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 9.0
    8.6
    Quality of Support
    Average: 9.0
    8.8
    Ease of Use
    Average: 8.8
    8.9
    Ease of Admin
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2002
    HQ Location
    Del Valle, Texas
    Twitter
    @manageengine
    7,689 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    418 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

ManageEngine Site24x7 offers unified cloud monitoring for DevOps and IT operations within small to large organizations. The solution monitors the experience of real users accessing websites and applic

Users
  • CEO
  • IT Manager
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 44% Small-Business
  • 43% Mid-Market
Site24x7 Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
128
Monitoring
128
Monitoring Services
103
Real-time Monitoring
101
Monitoring Features
99
Cons
Learning Curve
38
Missing Features
35
Alert Issues
33
Complex Configuration
30
Not User-Friendly
26
Site24x7 features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 9.0
8.6
Quality of Support
Average: 9.0
8.8
Ease of Use
Average: 8.8
8.9
Ease of Admin
Average: 8.7
Seller Details
Year Founded
2002
HQ Location
Del Valle, Texas
Twitter
@manageengine
7,689 Twitter followers
LinkedIn® Page
www.linkedin.com
418 employees on LinkedIn®
(206)4.6 out of 5
5th Easiest To Use in IT Alerting software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    With more than 50,000 customer installations across the five continents, Pandora FMS is an out-of-the-box monitoring solution. Pandora FMS gives you the agility to find and solve problems quickly,

    Users
    • Data Analyst
    Industries
    • Information Technology and Services
    • Telecommunications
    Market Segment
    • 48% Mid-Market
    • 36% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Pandora FMS Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Monitoring
    127
    Ease of Use
    110
    Real-time Monitoring
    84
    Flexibility
    61
    Platform Support
    54
    Cons
    Learning Curve
    42
    Learning Difficulty
    30
    Complex Configuration
    27
    Complex Setup
    27
    Difficult Configuration
    24
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Pandora FMS features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 9.0
    9.0
    Quality of Support
    Average: 9.0
    9.1
    Ease of Use
    Average: 8.8
    8.5
    Ease of Admin
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2004
    HQ Location
    Madrid, Spain
    Twitter
    @pandorafms
    5,579 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    55 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

With more than 50,000 customer installations across the five continents, Pandora FMS is an out-of-the-box monitoring solution. Pandora FMS gives you the agility to find and solve problems quickly,

Users
  • Data Analyst
Industries
  • Information Technology and Services
  • Telecommunications
Market Segment
  • 48% Mid-Market
  • 36% Small-Business
Pandora FMS Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Monitoring
127
Ease of Use
110
Real-time Monitoring
84
Flexibility
61
Platform Support
54
Cons
Learning Curve
42
Learning Difficulty
30
Complex Configuration
27
Complex Setup
27
Difficult Configuration
24
Pandora FMS features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 9.0
9.0
Quality of Support
Average: 9.0
9.1
Ease of Use
Average: 8.8
8.5
Ease of Admin
Average: 8.7
Seller Details
Company Website
Year Founded
2004
HQ Location
Madrid, Spain
Twitter
@pandorafms
5,579 Twitter followers
LinkedIn® Page
www.linkedin.com
55 employees on LinkedIn®
(892)4.5 out of 5
9th Easiest To Use in IT Alerting software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    PagerDuty helps organizations of all sizes deliver seamless digital experiences by providing real-time insights and automation through the PagerDuty Operations Cloud. Designed to manage critical incid

    Users
    • Software Engineer
    • Senior Software Engineer
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 43% Mid-Market
    • 39% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • PagerDuty Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    49
    Alerting System
    42
    Incident Management
    37
    Alert Management
    33
    Alert Notifications
    33
    Cons
    Expensive
    16
    Poor UI Design
    14
    Complexity
    13
    Confusion
    13
    Pricing Issues
    13
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • PagerDuty features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 9.0
    8.9
    Quality of Support
    Average: 9.0
    8.6
    Ease of Use
    Average: 8.8
    8.5
    Ease of Admin
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    PagerDuty
    Company Website
    Year Founded
    2009
    HQ Location
    San Francisco, CA
    Twitter
    @pagerduty
    25,292 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,373 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

PagerDuty helps organizations of all sizes deliver seamless digital experiences by providing real-time insights and automation through the PagerDuty Operations Cloud. Designed to manage critical incid

Users
  • Software Engineer
  • Senior Software Engineer
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 43% Mid-Market
  • 39% Enterprise
PagerDuty Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
49
Alerting System
42
Incident Management
37
Alert Management
33
Alert Notifications
33
Cons
Expensive
16
Poor UI Design
14
Complexity
13
Confusion
13
Pricing Issues
13
PagerDuty features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 9.0
8.9
Quality of Support
Average: 9.0
8.6
Ease of Use
Average: 8.8
8.5
Ease of Admin
Average: 8.7
Seller Details
Seller
PagerDuty
Company Website
Year Founded
2009
HQ Location
San Francisco, CA
Twitter
@pagerduty
25,292 Twitter followers
LinkedIn® Page
www.linkedin.com
1,373 employees on LinkedIn®
(272)4.9 out of 5
1st Easiest To Use in IT Alerting software
Save to My Lists
Entry Level Price:$25.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Better Stack lets you see inside any stack, debug any issue, and resolve any incident. Visualize your entire stack, aggregate all your logs into structured data, and query everything like a single dat

    Users
    • CEO
    • Software Engineer
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 90% Small-Business
    • 7% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Better Stack Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    99
    Easy Setup
    78
    User Interface
    56
    Alerting System
    37
    Customer Support
    37
    Cons
    Missing Features
    22
    Expensive
    14
    Log Management
    12
    Limited Features
    10
    Notification Issues
    10
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Better Stack features and usability ratings that predict user satisfaction
    9.7
    Has the product been a good partner in doing business?
    Average: 9.0
    9.5
    Quality of Support
    Average: 9.0
    9.5
    Ease of Use
    Average: 8.8
    9.7
    Ease of Admin
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2021
    HQ Location
    Prague
    Twitter
    @BetterStackHQ
    8,632 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    30 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Better Stack lets you see inside any stack, debug any issue, and resolve any incident. Visualize your entire stack, aggregate all your logs into structured data, and query everything like a single dat

Users
  • CEO
  • Software Engineer
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 90% Small-Business
  • 7% Mid-Market
Better Stack Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
99
Easy Setup
78
User Interface
56
Alerting System
37
Customer Support
37
Cons
Missing Features
22
Expensive
14
Log Management
12
Limited Features
10
Notification Issues
10
Better Stack features and usability ratings that predict user satisfaction
9.7
Has the product been a good partner in doing business?
Average: 9.0
9.5
Quality of Support
Average: 9.0
9.5
Ease of Use
Average: 8.8
9.7
Ease of Admin
Average: 8.7
Seller Details
Company Website
Year Founded
2021
HQ Location
Prague
Twitter
@BetterStackHQ
8,632 Twitter followers
LinkedIn® Page
www.linkedin.com
30 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    In today's digital landscape, businesses need a powerful and comprehensive Application Performance Monitoring (APM) solution to stay ahead of the curve. Introducing Rakuten SixthSense Observability -

    Users
    No information available
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 43% Enterprise
    • 41% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Rakuten SixthSense Observability Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Monitoring
    24
    Ease of Use
    22
    Monitoring Capabilities
    20
    Real-time Monitoring
    13
    Customer Support
    12
    Cons
    System Improvement
    7
    Inefficient Alert System
    6
    Insufficient Information
    6
    Alert Issues
    5
    Alert System
    5
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Rakuten SixthSense Observability features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.0
    9.3
    Quality of Support
    Average: 9.0
    9.2
    Ease of Use
    Average: 8.8
    9.2
    Ease of Admin
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2016
    HQ Location
    Bengaluru, IN
    LinkedIn® Page
    www.linkedin.com
    9 employees on LinkedIn®
    Ownership
    TYO: 4755
Product Description
How are these determined?Information
This description is provided by the seller.

In today's digital landscape, businesses need a powerful and comprehensive Application Performance Monitoring (APM) solution to stay ahead of the curve. Introducing Rakuten SixthSense Observability -

Users
No information available
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 43% Enterprise
  • 41% Mid-Market
Rakuten SixthSense Observability Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Monitoring
24
Ease of Use
22
Monitoring Capabilities
20
Real-time Monitoring
13
Customer Support
12
Cons
System Improvement
7
Inefficient Alert System
6
Insufficient Information
6
Alert Issues
5
Alert System
5
Rakuten SixthSense Observability features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.0
9.3
Quality of Support
Average: 9.0
9.2
Ease of Use
Average: 8.8
9.2
Ease of Admin
Average: 8.7
Seller Details
Company Website
Year Founded
2016
HQ Location
Bengaluru, IN
LinkedIn® Page
www.linkedin.com
9 employees on LinkedIn®
Ownership
TYO: 4755
(151)4.7 out of 5
3rd Easiest To Use in IT Alerting software
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Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    AlertOps is software that enables an organization to take control of incidents and automate actions that reduce cost, protect revenue and improve the customer experience. AlertOps is a SaaS-based, A

    Users
    • Systems Engineer
    • Service Manager
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 71% Small-Business
    • 22% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • AlertOps Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Alert Management
    36
    Ease of Use
    32
    Customer Support
    26
    Easy Setup
    20
    Integrations
    18
    Cons
    Complex Setup
    9
    Notification Issues
    6
    Scheduling Issues
    5
    Confusion
    4
    Difficult Setup
    4
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • AlertOps features and usability ratings that predict user satisfaction
    9.6
    Has the product been a good partner in doing business?
    Average: 9.0
    9.3
    Quality of Support
    Average: 9.0
    8.8
    Ease of Use
    Average: 8.8
    8.8
    Ease of Admin
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    AlertOps
    Year Founded
    2015
    HQ Location
    Bloomingdale, IL
    Twitter
    @AlertOps
    1,333 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    41 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

AlertOps is software that enables an organization to take control of incidents and automate actions that reduce cost, protect revenue and improve the customer experience. AlertOps is a SaaS-based, A

Users
  • Systems Engineer
  • Service Manager
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 71% Small-Business
  • 22% Mid-Market
AlertOps Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Alert Management
36
Ease of Use
32
Customer Support
26
Easy Setup
20
Integrations
18
Cons
Complex Setup
9
Notification Issues
6
Scheduling Issues
5
Confusion
4
Difficult Setup
4
AlertOps features and usability ratings that predict user satisfaction
9.6
Has the product been a good partner in doing business?
Average: 9.0
9.3
Quality of Support
Average: 9.0
8.8
Ease of Use
Average: 8.8
8.8
Ease of Admin
Average: 8.7
Seller Details
Seller
AlertOps
Year Founded
2015
HQ Location
Bloomingdale, IL
Twitter
@AlertOps
1,333 Twitter followers
LinkedIn® Page
www.linkedin.com
41 employees on LinkedIn®
(543)4.3 out of 5
Optimized for quick response
View top Consulting Services for Datadog
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Entry Level Price:$0 Per host, per month
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Datadog is the monitoring, security and analytics platform for developers, IT operations teams, security engineers and business users in the cloud age. The SaaS platform integrates and automates infra

    Users
    • Software Engineer
    • DevOps Engineer
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 48% Mid-Market
    • 32% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Datadog Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    110
    Monitoring
    80
    Real-time Monitoring
    70
    Easy Integrations
    60
    Integrations
    60
    Cons
    Expensive
    60
    Pricing Issues
    48
    Learning Curve
    46
    Difficult Learning
    42
    Cost
    39
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Datadog features and usability ratings that predict user satisfaction
    8.5
    Has the product been a good partner in doing business?
    Average: 9.0
    8.3
    Quality of Support
    Average: 9.0
    8.2
    Ease of Use
    Average: 8.8
    8.3
    Ease of Admin
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
  • User Sentiment
    How are these determined?Information
    These insights are written by G2's Market Research team, using actual user reviews for Datadog, left between August 2021 and October 2022.
    • Reviewers like the way that Datadog provides a centralized view of their entire organizational infrastructure
    • Reviewers often highlight the ability to view specific logs in realtime, and pinpoint issues that may be occurring
    • Reviewers like the ability to ingest, monitor, and analyze many types of data in the platform
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Datadog
    Company Website
    Year Founded
    2010
    HQ Location
    New York
    Twitter
    @datadoghq
    49,719 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    7,939 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Datadog is the monitoring, security and analytics platform for developers, IT operations teams, security engineers and business users in the cloud age. The SaaS platform integrates and automates infra

Users
  • Software Engineer
  • DevOps Engineer
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 48% Mid-Market
  • 32% Enterprise
Datadog Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
110
Monitoring
80
Real-time Monitoring
70
Easy Integrations
60
Integrations
60
Cons
Expensive
60
Pricing Issues
48
Learning Curve
46
Difficult Learning
42
Cost
39
Datadog features and usability ratings that predict user satisfaction
8.5
Has the product been a good partner in doing business?
Average: 9.0
8.3
Quality of Support
Average: 9.0
8.2
Ease of Use
Average: 8.8
8.3
Ease of Admin
Average: 8.7
User Sentiment
How are these determined?Information
These insights are written by G2's Market Research team, using actual user reviews for Datadog, left between August 2021 and October 2022.
  • Reviewers like the way that Datadog provides a centralized view of their entire organizational infrastructure
  • Reviewers often highlight the ability to view specific logs in realtime, and pinpoint issues that may be occurring
  • Reviewers like the ability to ingest, monitor, and analyze many types of data in the platform
Seller Details
Seller
Datadog
Company Website
Year Founded
2010
HQ Location
New York
Twitter
@datadoghq
49,719 Twitter followers
LinkedIn® Page
www.linkedin.com
7,939 employees on LinkedIn®
(389)4.4 out of 5
Optimized for quick response
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Entry Level Price:Starting at $18.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Instana’s Enterprise Observability Platform, powered by automated Application Performance Monitoring, discovers and maps all services, infrastructure, and their inter-dependencies automatically. Insta

    Users
    • Software Engineer
    • System Engineer
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 43% Mid-Market
    • 40% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • IBM Instana Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    45
    Real-time Monitoring
    24
    Customer Support
    23
    Monitoring
    23
    Easy Setup
    22
    Cons
    Expensive
    15
    Difficult Learning
    14
    Pricing Issues
    13
    Learning Curve
    11
    Learning Difficulty
    11
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • IBM Instana features and usability ratings that predict user satisfaction
    8.5
    Has the product been a good partner in doing business?
    Average: 9.0
    8.6
    Quality of Support
    Average: 9.0
    8.6
    Ease of Use
    Average: 8.8
    8.4
    Ease of Admin
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    IBM
    Company Website
    Year Founded
    1911
    HQ Location
    Armonk, NY
    Twitter
    @IBM
    709,861 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    317,108 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Instana’s Enterprise Observability Platform, powered by automated Application Performance Monitoring, discovers and maps all services, infrastructure, and their inter-dependencies automatically. Insta

Users
  • Software Engineer
  • System Engineer
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 43% Mid-Market
  • 40% Enterprise
IBM Instana Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
45
Real-time Monitoring
24
Customer Support
23
Monitoring
23
Easy Setup
22
Cons
Expensive
15
Difficult Learning
14
Pricing Issues
13
Learning Curve
11
Learning Difficulty
11
IBM Instana features and usability ratings that predict user satisfaction
8.5
Has the product been a good partner in doing business?
Average: 9.0
8.6
Quality of Support
Average: 9.0
8.6
Ease of Use
Average: 8.8
8.4
Ease of Admin
Average: 8.7
Seller Details
Seller
IBM
Company Website
Year Founded
1911
HQ Location
Armonk, NY
Twitter
@IBM
709,861 Twitter followers
LinkedIn® Page
www.linkedin.com
317,108 employees on LinkedIn®
(178)4.7 out of 5
2nd Easiest To Use in IT Alerting software
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Entry Level Price:$9.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Pulsetic is a comprehensive website uptime monitoring solution that enables businesses to safeguard their online operations and maintain customer trust. The service delivers real-time browser monitori

    Users
    • Owner
    • Founder
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 87% Small-Business
    • 11% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Pulsetic Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    71
    Easy Setup
    50
    Notifications
    43
    Monitoring Services
    42
    User Interface
    38
    Cons
    Insufficient Information
    7
    Monitoring Issues
    7
    Missing Features
    6
    Expensive
    5
    Monitor Issues
    5
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Pulsetic features and usability ratings that predict user satisfaction
    9.7
    Has the product been a good partner in doing business?
    Average: 9.0
    9.5
    Quality of Support
    Average: 9.0
    9.5
    Ease of Use
    Average: 8.8
    9.5
    Ease of Admin
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Pulsetic
    HQ Location
    N/A
    Twitter
    @getpulsetic
    137 Twitter followers
Product Description
How are these determined?Information
This description is provided by the seller.

Pulsetic is a comprehensive website uptime monitoring solution that enables businesses to safeguard their online operations and maintain customer trust. The service delivers real-time browser monitori

Users
  • Owner
  • Founder
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 87% Small-Business
  • 11% Mid-Market
Pulsetic Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
71
Easy Setup
50
Notifications
43
Monitoring Services
42
User Interface
38
Cons
Insufficient Information
7
Monitoring Issues
7
Missing Features
6
Expensive
5
Monitor Issues
5
Pulsetic features and usability ratings that predict user satisfaction
9.7
Has the product been a good partner in doing business?
Average: 9.0
9.5
Quality of Support
Average: 9.0
9.5
Ease of Use
Average: 8.8
9.5
Ease of Admin
Average: 8.7
Seller Details
Seller
Pulsetic
HQ Location
N/A
Twitter
@getpulsetic
137 Twitter followers
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    SolarWinds® Observability is a full-stack observability solution that addresses the needs of modern organizations of all sizes by providing deep visibility into their hybrid ecosystems while affording

    Users
    • Network Engineer
    • Network Administrator
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 46% Enterprise
    • 37% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • SolarWinds Observability Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Monitoring Performance
    48
    Ease of Use
    46
    Monitoring
    45
    Monitoring Capabilities
    45
    Easy Monitoring
    28
    Cons
    Expensive
    26
    Configuration Difficulty
    13
    Integration Issues
    13
    Complex Setup
    12
    Limited Customization
    10
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • SolarWinds Observability features and usability ratings that predict user satisfaction
    8.3
    Has the product been a good partner in doing business?
    Average: 9.0
    8.2
    Quality of Support
    Average: 9.0
    8.3
    Ease of Use
    Average: 8.8
    8.3
    Ease of Admin
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    1999
    HQ Location
    Austin, TX
    Twitter
    @solarwinds
    19,994 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2,655 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

SolarWinds® Observability is a full-stack observability solution that addresses the needs of modern organizations of all sizes by providing deep visibility into their hybrid ecosystems while affording

Users
  • Network Engineer
  • Network Administrator
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 46% Enterprise
  • 37% Mid-Market
SolarWinds Observability Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Monitoring Performance
48
Ease of Use
46
Monitoring
45
Monitoring Capabilities
45
Easy Monitoring
28
Cons
Expensive
26
Configuration Difficulty
13
Integration Issues
13
Complex Setup
12
Limited Customization
10
SolarWinds Observability features and usability ratings that predict user satisfaction
8.3
Has the product been a good partner in doing business?
Average: 9.0
8.2
Quality of Support
Average: 9.0
8.3
Ease of Use
Average: 8.8
8.3
Ease of Admin
Average: 8.7
Seller Details
Company Website
Year Founded
1999
HQ Location
Austin, TX
Twitter
@solarwinds
19,994 Twitter followers
LinkedIn® Page
www.linkedin.com
2,655 employees on LinkedIn®
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Checkmk is a comprehensive IT monitoring system that enables system administrators, IT managers, and DevOps teams to identify issues across their entire IT infrastructure (servers, applications, netwo

    Users
    • IT Engineer
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 43% Enterprise
    • 39% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • checkmk Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    36
    Monitoring
    34
    Real-time Monitoring
    27
    Monitoring Capabilities
    25
    Easy Setup
    22
    Cons
    Learning Curve
    14
    Missing Features
    11
    Difficult Learning
    10
    Complexity
    9
    Learning Difficulty
    9
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • checkmk features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 9.0
    8.9
    Quality of Support
    Average: 9.0
    8.2
    Ease of Use
    Average: 8.8
    8.3
    Ease of Admin
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Checkmk
    Company Website
    Year Founded
    2007
    HQ Location
    Munich, DE
    Twitter
    @checkmk
    1,756 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    151 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Checkmk is a comprehensive IT monitoring system that enables system administrators, IT managers, and DevOps teams to identify issues across their entire IT infrastructure (servers, applications, netwo

Users
  • IT Engineer
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 43% Enterprise
  • 39% Mid-Market
checkmk Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
36
Monitoring
34
Real-time Monitoring
27
Monitoring Capabilities
25
Easy Setup
22
Cons
Learning Curve
14
Missing Features
11
Difficult Learning
10
Complexity
9
Learning Difficulty
9
checkmk features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 9.0
8.9
Quality of Support
Average: 9.0
8.2
Ease of Use
Average: 8.8
8.3
Ease of Admin
Average: 8.7
Seller Details
Seller
Checkmk
Company Website
Year Founded
2007
HQ Location
Munich, DE
Twitter
@checkmk
1,756 Twitter followers
LinkedIn® Page
www.linkedin.com
151 employees on LinkedIn®