# Best Digital Experience Monitoring (DEM) Software ## How Many Digital Experience Monitoring (DEM) Software Products Does G2 Track? **Total Products under this Category:** 61 ### Category Stats (Aug 2026) - **Average Rating:** 4.55/5 (↑0.01 vs Jul 2026) The average rating of products in this category, based on all submitted ratings - **Top Trending Product:** OpManager Nexus (+0.77%) - Among all products in this category, OpManager Nexus recorded the largest rating increase compared to last month _Last updated: August 01, 2026_ ## How Does G2 Rank Digital Experience Monitoring (DEM) Software Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 7,800+ Authentic Reviews - 61+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## G2 Grid® for Digital Experience Monitoring (DEM) Software ![G2 Grid® for Digital Experience Monitoring (DEM) Software plotting products by satisfaction and market presence](https://www.g2.com/categories/digital-experience-monitoring-dem/grids.png?focus%5B%5D=3824&focus%5B%5D=28305&focus%5B%5D=17351&focus%5B%5D=27540&focus%5B%5D=2056&focus%5B%5D=23848&focus%5B%5D=139215&focus%5B%5D=96648) Highlighted products: Datadog, Contentsquare, OpManager Nexus, IBM Instana, Dynatrace, Glassbox, New Relic, and Cyara Platform. Underlying data: [Grid® JSON](https://www.g2.com/categories/digital-experience-monitoring-dem/grids.json?focus%5B%5D=datadog&focus%5B%5D=contentsquare&focus%5B%5D=opmanager-nexus&focus%5B%5D=ibm-instana&focus%5B%5D=dynatrace&focus%5B%5D=glassbox&focus%5B%5D=new-relic&focus%5B%5D=cyara-platform) **Sponsored** ### Datadog Datadog is the monitoring, security and analytics platform for developers, IT operations teams, security engineers and business users in the cloud age. The SaaS platform integrates and automates infrastructure monitoring, application performance monitoring and log management to provide unified, real-time observability of our customers' entire technology stack. Datadog is used by organizations of all sizes and across a wide range of industries to enable digital transformation and cloud migration, drive collaboration among development, operations, security and business teams, accelerate time to market for applications, reduce time to problem resolution, secure applications and infrastructure, understand user behavior and track key business metrics. [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=1799&secure%5Bchosen_at%5D=2026-08-02T02%3A28%3A35Z&secure%5Bdisplayable_resource_id%5D=1799&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=1799&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=3824&secure%5Bresource_id%5D=1799&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fdigital-experience-monitoring-dem&secure%5Btoken%5D=c051131b054b31eb4c8c5272f2d5a221620257959e1448a40910fc5b56e09cf1&secure%5Burl%5D=https%3A%2F%2Fwww.datadoghq.com%2Fdg%2Fmonitor%2Ffree-trial-g2%2F%3Futm_source%3Dg2crowd%26utm_medium%3Dreview-site%26utm_campaign%3Ddg-coreplatform-multi-ww-en-g2&secure%5Burl_type%5D=custom_url) ### [Datadog](https://www.g2.com/it/products/datadog/reviews) Datadog è la piattaforma di monitoraggio, sicurezza e analisi per sviluppatori, team di operazioni IT, ingegneri della sicurezza e utenti aziendali nell'era del cloud. La piattaforma SaaS integra e automatizza il monitoraggio dell'infrastruttura, il monitoraggio delle prestazioni delle applicazioni e la gestione dei log per fornire un'osservabilità unificata e in tempo reale dell'intero stack tecnologico dei nostri clienti. Datadog è utilizzato da organizzazioni di tutte le dimensioni e in una vasta gamma di settori per abilitare la trasformazione digitale e la migrazione al cloud, favorire la collaborazione tra team di sviluppo, operazioni, sicurezza e business, accelerare il time to market delle applicazioni, ridurre il tempo di risoluzione dei problemi, proteggere applicazioni e infrastrutture, comprendere il comportamento degli utenti e tracciare metriche aziendali chiave. **Average Rating:** 4.4/5.0 **Total Reviews:** 715 #### How Do G2 Users Rate Datadog? - **Analisi Comportamentale:** 7.5/10 (Category avg: 8.2/10) - **Ritiene che the product sia stato un valido partner commerciale?:** 8.5/10 (Category avg: 9.0/10) - **Monitoraggio in tempo reale:** 8.3/10 (Category avg: 9.0/10) - **Avvisi:** 7.8/10 (Category avg: 8.8/10) #### Who Is the Company Behind Datadog? - **Venditore:** [Datadog](https://www.g2.com/it/sellers/datadog) - **Sito web dell'azienda:** www.datadoghq.com - **Anno di Fondazione:** 2010 - **Sede centrale:** New York - **Twitter:** @datadoghq 51,207 follower su Twitter - **Pagina LinkedIn®:** [www.linkedin.com](https://www.g2.com/it/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=1b0942496e12618acadaab3a1601417c9f0d1941be094e2cefb0d89c606e73b5&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1066442%2F&secure%5Burl_type%5D=linkedin_company_website) 9,386 dipendenti su LinkedIn® #### Who Uses This Product? - **Who Uses This:** Software Engineer, DevOps Engineer - **Top Industries:** Tecnologia dell'informazione e servizi, Software per computer - **Company Size:** 47% Medium, 34% Large #### What Do G2 Reviewers Say About Datadog? _AI-generated summary from verified user reviews_ ##### Pros - Gli utenti apprezzano la **facilità d'uso** di Datadog, apprezzando dashboard intuitive e integrazioni senza soluzione di continuità per il monitoraggio. - Gli utenti apprezzano le **funzionalità di monitoraggio user-friendly** di Datadog, apprezzando i suoi dashboard intuitivi e le integrazioni rapide. - Gli utenti apprezzano le capacità di **monitoraggio in tempo reale** di Datadog, migliorando la loro consapevolezza operativa e i tempi di risposta. - Gli utenti apprezzano l' **interfaccia intuitiva** e le **funzionalità robuste** di Datadog per un monitoraggio e un'integrazione senza soluzione di continuità. - Gli utenti apprezzano la **creazione intuitiva di dashboard** in Datadog, rendendo il monitoraggio facile ed efficace in vari ambienti. ##### Cons - Gli utenti ritengono che i prezzi di Datadog siano **costosi** , suggerendo che dovrebbero essere più accessibili per un migliore accesso. - Gli utenti trovano la **curva di apprendimento ripida** , con molte funzionalità che risultano opprimenti e richiedono un livello di esperienza più elevato. - Gli utenti trovano le **questioni di prezzo** di Datadog preoccupanti, citando costi elevati che aumentano in modo imprevedibile con l'aggiunta di funzionalità. - Gli utenti ritengono che il **costo sia troppo alto** , soprattutto perché le spese possono aumentare in modo imprevedibile con funzionalità aggiuntive e registri. - Gli utenti segnalano una **curva di apprendimento ripida** con Datadog, trovando l'installazione e l'uso impegnativi per i nuovi arrivati. #### What Are Recent G2 Reviews of Datadog? **["Datadog: Log, Metriche e Tracce Unificate per Visibilità in Tempo Reale e Debugging Più Veloce"](https://www.g2.com/it/survey_responses/datadog-review-13049319)** **Rating:** 4.5/5.0 stars _— Anshul S._ [Read full review](https://www.g2.com/it/survey_responses/datadog-review-13049319) **["Rilevamento più rapido degli incidenti e analisi delle cause principali, portando a una migliore esperienza del cliente."](https://www.g2.com/it/survey_responses/datadog-review-12850013)** **Rating:** 4.5/5.0 stars _— Bertrand P._ [Read full review](https://www.g2.com/it/survey_responses/datadog-review-12850013) #### What Are G2 Users Discussing About Datadog? - [How good is Datadog?](https://www.g2.com/it/discussions/how-good-is-datadog) - [Datadog utilizza AWS?](https://www.g2.com/it/discussions/does-datadog-use-aws) - 2 comments - [What can Datadog monitor?](https://www.g2.com/it/discussions/what-can-datadog-monitor) - [Qual è l'uso di Datadog?](https://www.g2.com/it/discussions/what-is-the-use-of-datadog) - 3 comments ### [Contentsquare](https://www.g2.com/products/contentsquare/reviews) Contentsquare is an AI-powered experience intelligence platform designed to help businesses understand customer behavior and optimize user engagement across digital channels. By capturing and analyzing high-fidelity behavioral and performance data from both web and mobile environments, Contentsquare provides teams with the insights necessary to enhance customer experiences, drive conversions, and ultimately increase customer lifetime value. This platform caters to a diverse range of industries and is particularly beneficial for enterprise brands looking to gain a deeper understanding of their customers. With over 2,000 trusted clients, Contentsquare is utilized by marketing, product, and UX teams to identify the reasons behind customer engagement or abandonment. The platform's ability to transform complex data into actionable insights allows organizations to make informed decisions that improve user experiences and boost overall performance. Contentsquare distinguishes itself from traditional analytics solutions by not only reporting on what has happened but also providing explanations for why certain behaviors occur. This is achieved through immersive visualizations that illustrate user journeys and interactions, coupled with AI-powered insights that highlight key trends and anomalies. The platform encompasses various analytical components, including Experience Analytics, Experience Monitoring, Product Analytics, and Voice of Customer, creating a comprehensive ecosystem for understanding customer dynamics. Key features of Contentsquare include its ability to visualize user interactions in real-time, monitor website performance, and analyze product usage patterns. These features empower teams to pinpoint areas of friction within the customer journey, enabling them to implement targeted improvements. Additionally, the Voice of Customer functionality allows businesses to gather and analyze customer feedback, further enriching the understanding of user needs and preferences. By leveraging these insights, organizations can reduce customer frustration, enhance satisfaction, and foster long-term loyalty. In summary, Contentsquare stands out in the experience intelligence category by offering a holistic approach to understanding customer behavior. Its combination of advanced analytics, AI-driven insights, and user-friendly visualizations equips teams with the tools they need to optimize digital experiences effectively. As businesses continue to navigate the complexities of customer engagement, Contentsquare provides a robust solution for driving meaningful improvements and achieving strategic objectives. **Average Rating:** 4.6/5.0 **Total Reviews:** 630 #### How Do G2 Users Rate Contentsquare? - **Behavioral Analysis:** 9.7/10 (Category avg: 8.2/10) - **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.0/10) - **Real-Time Monitoring:** 9.0/10 (Category avg: 9.0/10) - **Alerts:** 8.9/10 (Category avg: 8.8/10) #### Who Is the Company Behind Contentsquare? - **Seller:** [Contentsquare](https://www.g2.com/sellers/contentsquare) - **Company Website:** www.contentsquare.com - **Year Founded:** 2012 - **HQ Location:** Paris - **Twitter:** @Contentsquare 6,548 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=4fbd69b63f9f068bc7214031737b0c8a00f8bbf6e088491795d42de1f1d27d33&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2566485%2F&secure%5Burl_type%5D=linkedin_company_website) 1,696 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Digital Analyst, Digital Experience Manager - **Top Industries:** Retail, Apparel & Fashion - **Company Size:** 45% Large, 33% Medium #### What Do G2 Reviewers Say About Contentsquare? _AI-generated summary from verified user reviews_ ##### Pros - Users value the **powerful insights** from Contentsquare, enhancing customer journeys and driving digital marketing success. - Users value the **effortless user behavior tracking** and insightful analytics that drive data-informed decisions with Contentsquare. - Users find **Contentsquare exceptionally easy to use** , allowing seamless tracking and analysis of user behavior and engagement. - Users highly value the **insightful customer understanding** provided by Contentsquare, enhancing our eCommerce strategies effectively. - Users value the **comprehensive journey analysis** provided by Contentsquare, enhancing insights into customer behaviors and experiences. ##### Cons - Users find a lack of **missing features** for qualitative feedback integration and traffic analysis in Contentsquare. - Users find the **complex features** of Contentsquare overwhelming, complicating usability and setup for effective application. - Users find the **implementation process challenging** , especially when tracking additional data and managing URL mappings effectively. - Users find the **steep learning curve** of Contentsquare challenging, often requiring significant time and effort to master. - Users face a **steep learning curve** due to complex mappings and confusing UI, making mastery challenging. #### What Are Recent G2 Reviews of Contentsquare? **["CSQ DXA Turns Complex Behavioural Data Into Clear, Collaborative Insights"](https://www.g2.com/survey_responses/contentsquare-review-12762090)** **Rating:** 5.0/5.0 stars _— David W._ [Read full review](https://www.g2.com/survey_responses/contentsquare-review-12762090) **["Very usefull tool to analyze UX"](https://www.g2.com/survey_responses/contentsquare-review-7899135)** **Rating:** 5.0/5.0 stars _— Hugo S._ [Read full review](https://www.g2.com/survey_responses/contentsquare-review-7899135) #### What Are G2 Users Discussing About Contentsquare? - [What is Contentsquare used for?](https://www.g2.com/discussions/what-is-contentsquare-used-for) - 1 upvote ### [OpManager Nexus](https://www.g2.com/products/opmanager-nexus/reviews) OpManager Nexus is a full-stack observability platform that helps IT teams monitor and manage their entire infrastructure, including networks, servers, applications, databases, and websites, from a single console. Designed for mid-size to large organizations managing hybrid and on-premises environments, OpManager Nexus provides deep visibility across every layer of the IT stack. IT teams gain a consolidated view of their infrastructure, eliminating the need for multiple disconnected monitoring tools and reducing the operational overhead that comes with managing them. This unified approach enables faster decision-making and helps organizations maintain service reliability across complex, distributed environments where downtime can have a direct impact on business continuity. OpManager Nexus includes AIOps capabilities that go beyond traditional monitoring. Agentic AI and generative AI integrations automate routine diagnostics and accelerate issue resolution, while smart event correlation identifies relationships between alerts across the stack. Together, these capabilities help IT teams detect issues early, cut through alert noise, and resolve problems before they impact end users or broader business operations. For IT teams dealing with high volumes of events across large environments, this level of automation significantly reduces the time spent on manual troubleshooting. On the deployment front, OpManager Nexus supports both on-premises installation and cloud access (powered by Site24x7) through ManageEngine's private datacenters. Organizations can choose the model that aligns with their infrastructure strategy, security policies, and compliance requirements, without compromising on monitoring depth or platform capability. As part of the ManageEngine ecosystem, OpManager Nexus integrates natively with ITSM, analytics, and security tools, giving IT teams the full operational context needed to manage infrastructure performance and respond to incidents end to end. **Average Rating:** 4.6/5.0 **Total Reviews:** 223 #### How Do G2 Users Rate OpManager Nexus? - **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 9.0/10) #### Who Is the Company Behind OpManager Nexus? - **Seller:** [Zoho](https://www.g2.com/sellers/zoho-b00ca9d5-bca8-41b5-a8ad-275480841704) - **Company Website:** www.zoho.com - **Year Founded:** 1996 - **HQ Location:** Austin, TX - **Twitter:** @Zoho 137,880 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9c8e45ddb296c32c6c5597ef9ba945c94562c57624f7bd1dcf1a9e9931f71578&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F38373%2F&secure%5Burl_type%5D=linkedin_company_website) 30,766 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** IT Manager, Network Administrator - **Top Industries:** Information Technology and Services, Financial Services - **Company Size:** 54% Medium, 31% Large #### What Do G2 Reviewers Say About OpManager Nexus? _AI-generated summary from verified user reviews_ ##### Pros - Users value the **monitoring capabilities** of OpManager Nexus, praising its ease of use and effective real-time alerting. - Users value the **real-time monitoring** of OpManager Nexus, enhancing issue resolution and maintaining system efficiency. - Users appreciate the **ease of use** of OpManager Nexus, which simplifies monitoring and management of critical systems. - Users value the **intuitive user interface** of OpManager Nexus, enhancing their monitoring experience with easy navigation and alerts. - Users value the **comprehensive monitoring** capabilities of OpManager Nexus for enhanced server and network management. ##### Cons - Users find that the **complexity of setup** for OpManager Nexus can lead to difficulties in management and notifications. - Users find the **complex configuration** of OpManager challenging, especially during initial setup and management of alerts. - Users find the **complex setup** of OpManager Nexus challenging, especially during the initial onboarding process. - Users note **missing features** in OpManager Nexus, with some advanced options locked behind higher editions, limiting functionality. - Users find the **difficult configuration** of OpManager challenging, often leading to excessive alerts without proper adjustments. #### What Are Recent G2 Reviews of OpManager Nexus? **["Clear Dashboards and Proactive Alerts for Full Infrastructure Visibility"](https://www.g2.com/survey_responses/opmanager-nexus-review-13121842)** **Rating:** 4.5/5.0 stars _— Tarun A._ [Read full review](https://www.g2.com/survey_responses/opmanager-nexus-review-13121842) **["Centralized NOC Dashboards and Real-Time Monitoring Made Simple"](https://www.g2.com/survey_responses/opmanager-nexus-review-13134137)** **Rating:** 5.0/5.0 stars _— Francesco T._ [Read full review](https://www.g2.com/survey_responses/opmanager-nexus-review-13134137) #### What Are G2 Users Discussing About OpManager Nexus? - [What is ManageEngine OpManager used for?](https://www.g2.com/discussions/what-is-manageengine-opmanager-used-for) - [How do I upgrade ManageEngine OpManager?](https://www.g2.com/discussions/how-do-i-upgrade-manageengine-opmanager) - 1 comment, 3 upvotes - [What is ManageEngine software?](https://www.g2.com/discussions/manageengine-opmanager-what-is-manageengine-software) - 1 comment - [How do you use OpManager tools?](https://www.g2.com/discussions/how-do-you-use-opmanager-tools) - 1 comment - [What is the use of OpManager?](https://www.g2.com/discussions/what-is-the-use-of-opmanager) ### [IBM Instana](https://www.g2.com/it/products/ibm-instana/reviews) IBM Instana, ora parte della piattaforma Concert, scopre e mappa automaticamente tutti i servizi, l'infrastruttura e le loro interdipendenze. Instana acquisisce tutte le metriche di osservabilità, traccia ogni richiesta, profila ogni processo e aggiorna le mappe di dipendenza delle applicazioni in tempo reale per fornire il contesto e il feedback attuabile necessario ai DevOps per ottimizzare le prestazioni delle applicazioni, abilitare l'innovazione e mitigare i rischi per aiutarli ad aggiungere valore ed efficienza alla pipeline. IBM Instana è disponibile su AWS Marketplace. **Average Rating:** 4.4/5.0 **Total Reviews:** 469 #### How Do G2 Users Rate IBM Instana? - **Analisi Comportamentale:** 9.2/10 (Category avg: 8.2/10) - **Ritiene che the product sia stato un valido partner commerciale?:** 8.5/10 (Category avg: 9.0/10) - **Monitoraggio in tempo reale:** 10.0/10 (Category avg: 9.0/10) - **Avvisi:** 10.0/10 (Category avg: 8.8/10) #### Who Is the Company Behind IBM Instana? - **Venditore:** [IBM](https://www.g2.com/it/sellers/ibm) - **Sito web dell'azienda:** www.ibm.com - **Anno di Fondazione:** 1911 - **Sede centrale:** Armonk, New York, United States - **Twitter:** @IBMSecurity 74,660 follower su Twitter - **Pagina LinkedIn®:** [www.linkedin.com](https://www.g2.com/it/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=14b544adaece4fdbc987f1d7f7028048c22259946811200cc751263825586af9&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1009%2F&secure%5Burl_type%5D=linkedin_company_website) 328,202 dipendenti su LinkedIn® #### Who Uses This Product? - **Who Uses This:** Software Engineer, System Engineer - **Top Industries:** Tecnologia dell'informazione e servizi, Software per computer - **Company Size:** 41% Medium, 36% Large #### What Do G2 Reviewers Say About IBM Instana? _AI-generated summary from verified user reviews_ ##### Pros - Gli utenti trovano **la facilità d'uso** di IBM Instana notevole, semplificando il monitoraggio complesso delle applicazioni e fornendo un supporto eccellente. - Gli utenti apprezzano il **monitoraggio senza sforzo** con IBM Instana, godendo della visibilità in tempo reale e della mappatura automatica dei servizi. - Gli utenti apprezzano le capacità di **monitoraggio in tempo reale** di IBM Instana, rendendo l'analisi delle cause principali semplice ed efficiente. - Gli utenti apprezzano le **capacità di monitoraggio senza sforzo** di IBM Instana, migliorando la visibilità e semplificando la gestione delle applicazioni. - Gli utenti trovano che la **facile configurazione** di IBM Instana consente un monitoraggio senza sforzo e rapidi approfondimenti in tempo reale senza configurazioni manuali. ##### Cons - Gli utenti trovano il prezzo di IBM Instana **costoso** , specialmente quando la loro infrastruttura si espande. - Gli utenti incontrano **problemi di interfaccia utente affollata** che complicano l'analisi dei dati e richiedono tempo per acclimatarsi completamente. - Gli utenti trovano la **curva di apprendimento ripida** , rendendo l'installazione e la personalizzazione più impegnative rispetto ad altri strumenti di monitoraggio. - Gli utenti trovano la **curva di apprendimento difficile** di IBM Instana impegnativa, soprattutto per i nuovi utenti che navigano nell'interfaccia. - Gli utenti notano il **prezzo elevato** di IBM Instana, specialmente quando l'infrastruttura si espande, il che può essere una preoccupazione. #### What Are Recent G2 Reviews of IBM Instana? **["Monitoraggio completo, ripida curva di apprendimento"](https://www.g2.com/it/survey_responses/ibm-instana-review-13089173)** **Rating:** 4.5/5.0 stars _— Aleksander M._ [Read full review](https://www.g2.com/it/survey_responses/ibm-instana-review-13089173) **["Analisi potenti e automazione guidano prestazioni eccezionali"](https://www.g2.com/it/survey_responses/ibm-instana-review-12064579)** **Rating:** 4.5/5.0 stars _— Konjengbam M._ [Read full review](https://www.g2.com/it/survey_responses/ibm-instana-review-12064579) #### What Are G2 Users Discussing About IBM Instana? - [Che cos'è il monitoraggio delle prestazioni delle applicazioni (APM)?](https://www.g2.com/it/discussions/what-is-application-performance-monitoring-apm) - 2 comments - [What is Instana?](https://www.g2.com/it/discussions/instana-what-is-instana) - [Che cos'è Instana?](https://www.g2.com/it/discussions/what-is-instana) - 2 comments ### [Dynatrace](https://www.g2.com/it/products/dynatrace/reviews) Dynatrace sta avanzando l'osservabilità per le aziende digitali di oggi, aiutando a trasformare la complessità degli ecosistemi digitali moderni in potenti risorse aziendali. Sfruttando le intuizioni basate sull'intelligenza artificiale, Dynatrace consente alle organizzazioni di analizzare, automatizzare e innovare più rapidamente per far progredire il loro business. Scopri di più su www.dynatrace.com. **Average Rating:** 4.5/5.0 **Total Reviews:** 1,234 #### How Do G2 Users Rate Dynatrace? - **Analisi Comportamentale:** 8.5/10 (Category avg: 8.2/10) - **Ritiene che the product sia stato un valido partner commerciale?:** 8.7/10 (Category avg: 9.0/10) - **Monitoraggio in tempo reale:** 9.2/10 (Category avg: 9.0/10) - **Avvisi:** 8.6/10 (Category avg: 8.8/10) #### Who Is the Company Behind Dynatrace? - **Venditore:** [Dynatrace](https://www.g2.com/it/sellers/dynatrace) - **Anno di Fondazione:** 2005 - **Sede centrale:** Boston, MA - **Twitter:** @Dynatrace 18,668 follower su Twitter - **Pagina LinkedIn®:** [www.linkedin.com](https://www.g2.com/it/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=83c43c7495079d745f57a9f8c381cbe86f78689894d05ac3e6cb0ba76b16494d&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F125999%2F&secure%5Burl_type%5D=linkedin_company_website) 6,060 dipendenti su LinkedIn® - **Proprietà:** NYSE: DT #### Who Uses This Product? - **Who Uses This:** Software Engineer, Senior Software Engineer - **Top Industries:** Tecnologia dell'informazione e servizi, Servizi finanziari - **Company Size:** 69% Large, 23% Medium #### What Do G2 Reviewers Say About Dynatrace? _AI-generated summary from verified user reviews_ ##### Pros - Gli utenti elogiano la **facilità d'uso** di Dynatrace, evidenziando la sua navigazione intuitiva e il rapido processo di installazione. - Gli utenti apprezzano la **funzione di punto di interruzione in tempo reale** per il debug del codice in produzione, migliorando il loro processo di sviluppo. - Gli utenti elogiano la **rapida raccolta di informazioni** di Dynatrace, migliorando il rilevamento dei bug e l'efficienza complessiva del debugging. - Gli utenti apprezzano le capacità di **raccolta dati complete** di Dynatrace, che consentono un'efficace rilevazione dei bug senza interruzioni della produzione. - Gli utenti trovano le capacità di **monitoraggio** inestimabili per ottenere rapidamente informazioni e avvisi tempestivi sui problemi del sistema, migliorando l'affidabilità. ##### Cons - Gli utenti trovano la **curva di apprendimento ripida** , con sfide nell'uso degli strumenti e nella comprensione efficace del sistema. - Gli utenti sono frustrati per le **funzionalità mancanti** in Dynatrace, che influenzano l'estrazione dei dati e l'usabilità complessiva. - Gli utenti trovano che la **complessità della strumentazione** con Dynatrace possa ostacolare un'efficace indagine dei problemi e la facilità d'uso. - Gli utenti ritengono che l' **interfaccia utente potrebbe essere meno ingombrante** , rendendo la navigazione e la visualizzazione dei log difficoltose per i nuovi arrivati. - Gli utenti trovano la **ripida curva di apprendimento** di Dynatrace impegnativa, rendendo difficile sfruttare appieno le sue funzionalità. #### What Are Recent G2 Reviews of Dynatrace? **["Davis AI Fornisce Chiare Intuizioni sulle Cause Principali e Monitoraggio Utente in Tempo Reale"](https://www.g2.com/it/survey_responses/dynatrace-review-12645823)** **Rating:** 4.5/5.0 stars _— Sabina K._ [Read full review](https://www.g2.com/it/survey_responses/dynatrace-review-12645823) **["Osservabilità completa, eccellente IA, ma prezzi complessi"](https://www.g2.com/it/survey_responses/dynatrace-review-13111992)** **Rating:** 4.0/5.0 stars _— Vishnu Vardhan N._ [Read full review](https://www.g2.com/it/survey_responses/dynatrace-review-13111992) #### What Are G2 Users Discussing About Dynatrace? - [A cosa serve Dynatrace?](https://www.g2.com/it/discussions/what-is-dynatrace-used-for) - 3 comments - [How do you use Rookout?](https://www.g2.com/it/discussions/how-do-you-use-rookout) - [What is the use of Rookout?](https://www.g2.com/it/discussions/what-is-the-use-of-rookout) - [What is offline debugging?](https://www.g2.com/it/discussions/what-is-offline-debugging) - [What does Rookout do?](https://www.g2.com/it/discussions/what-does-rookout-do) - 2 comments ### [Glassbox](https://www.g2.com/products/glassbox/reviews) Glassbox is a customer intelligence and digital experience analytics platform designed to help enterprises understand, optimize, and enhance the customer experience and digital accessibility of their digital channels. One of the standout features of Glassbox is its capability to securely capture 100% of user sessions across both web and mobile applications. This end-to-end visibility allows teams to analyze every step of the customer journey, effectively pinpointing friction points and enabling real-time action. By utilizing advanced artificial intelligence, Glassbox captures and analyzes data from every online interaction, providing businesses with a comprehensive view of customer behavior and preferences. This wealth of data empowers organizations to act swiftly, transforming raw data into actionable insights that improve both the customer experience and the conversion rate. Large global enterprises in sectors such as finance, insurance, and healthcare, Glassbox serves as a vital tool for uncovering the root causes of customer challenges. It assists organizations in remediating customer experience issues and creating digital journeys that are inclusive, seamless, and engaging. The platform’s AI-powered insights not only enhance accessibility monitoring but also incorporate fraud prevention capabilities, giving organizations the agility to respond to issues within minutes and adapt to the evolving needs of their customers. Glassbox has been recognized by G2 as a leader in customer intelligence solutions and product analytics, reflecting its effectiveness in delivering the clarity and confidence that enterprises require. By providing a robust framework for creating compliant, accessible, and impactful digital experiences, Glassbox stands out in its category, offering unique selling points that cater to the diverse needs of its users. With its focus on data-driven decision-making and customer-centric strategies, Glassbox is positioned as a crucial ally for organizations aiming to thrive in the digital landscape. **Average Rating:** 4.9/5.0 **Total Reviews:** 788 #### How Do G2 Users Rate Glassbox? - **Behavioral Analysis:** 9.9/10 (Category avg: 8.2/10) - **Has the product been a good partner in doing business?:** 9.9/10 (Category avg: 9.0/10) - **Real-Time Monitoring:** 10.0/10 (Category avg: 9.0/10) - **Alerts:** 9.9/10 (Category avg: 8.8/10) #### Who Is the Company Behind Glassbox? - **Seller:** [Glassbox](https://www.g2.com/sellers/glassbox) - **Company Website:** www.glassbox.com - **Year Founded:** 2010 - **HQ Location:** London - **Twitter:** @GlassboxDigital 1,803 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=8a86bc192b8b339fb694c9046e07217cea07a19220fc62bc7b47b81f0bc0a651&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F10491772%2F&secure%5Burl_type%5D=linkedin_company_website) 278 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Digital Analyst, Product Owner - **Top Industries:** Financial Services, Insurance - **Company Size:** 77% Large, 18% Medium #### What Do G2 Reviewers Say About Glassbox? _AI-generated summary from verified user reviews_ ##### Pros - Users value the **ease of use** of Glassbox, enabling immediate access to insights for timely decision-making. - Users find the **session replay feature** invaluable for resolving customer issues and improving overall experience effectively. - Users value the **immediate insights** from Glassbox, enabling timely interventions and identification of revenue opportunities. - Users find the **visibility into customer interactions** with Glassbox invaluable for troubleshooting and enhancing user experience. - Users value Glassbox for its **exceptional customer understanding** , enabling effective troubleshooting and validation of customer information. ##### Cons - Users are frustrated by **session issues** , including split links, limited history access, and slow query responses. - Users find the **navigation icons unintuitive** , leading to confusion when navigating the Glassbox interface. - Users report **session management issues** such as slow loading times and frequent session expirations that hinder usability. - Users find the **learning curve steep** , requiring additional training and better documentation to effectively navigate Glassbox. - Users desire improved **customization options** in reporting and funnel creation within Glassbox for enhanced functionality. #### What Are Recent G2 Reviews of Glassbox? **["Essential for Identifying User Friction Points"](https://www.g2.com/survey_responses/glassbox-review-12699865)** **Rating:** 4.0/5.0 stars _— Basma K._ [Read full review](https://www.g2.com/survey_responses/glassbox-review-12699865) **["Glassbox:Transforms Digital Insights with Powerful Analytics and Seamless Session Replays"](https://www.g2.com/survey_responses/glassbox-review-11982027)** **Rating:** 5.0/5.0 stars _— ADITYA T._ [Read full review](https://www.g2.com/survey_responses/glassbox-review-11982027) #### What Are G2 Users Discussing About Glassbox? - [What is Glassbox used for?](https://www.g2.com/discussions/what-is-glassbox-used-for) ### [New Relic](https://www.g2.com/it/products/new-relic/reviews) New Relic è la piattaforma di Osservabilità Intelligente tutto-in-uno progettata per aiutare i team di ingegneria e IT a pianificare, costruire, distribuire ed eseguire software con fiducia. Unificando metriche, eventi, log e tracce in un unico cloud di telemetria sicuro, New Relic offre a oltre 25 milioni di ingegneri visibilità in tempo reale e approfondimenti potenziati dall'IA su tutto il loro patrimonio digitale, dal codice al cloud. Progettato per sostituire soluzioni puntuali frammentate, New Relic consolida l'osservabilità full-stack in un'unica fonte di verità. La piattaforma riunisce il monitoraggio delle prestazioni delle applicazioni (APM), il monitoraggio dell'infrastruttura, la gestione dei log, il monitoraggio dell'esperienza digitale (DEM), il monitoraggio dei container e l'AIOps in un'interfaccia coesa. Alimentato da un motore AI avanzato, New Relic abbina automaticamente i dati di telemetria per spostare la risoluzione dei problemi dal debug reattivo alla risoluzione proattiva e predittiva, aiutando i team a ridurre il tempo medio di risoluzione (MTTR) ed eliminare le interruzioni digitali prima che impattino sugli utenti finali. Dotato di oltre 500 integrazioni open source, New Relic si connette senza problemi con il tuo stack esistente. Insieme a una tariffazione trasparente basata sul consumo e sugli utenti, le organizzazioni ottengono piena prevedibilità sui loro costi senza sacrificare la profondità della telemetria. **Average Rating:** 4.4/5.0 **Total Reviews:** 571 #### How Do G2 Users Rate New Relic? - **Analisi Comportamentale:** 9.1/10 (Category avg: 8.2/10) - **Ritiene che the product sia stato un valido partner commerciale?:** 8.5/10 (Category avg: 9.0/10) - **Monitoraggio in tempo reale:** 9.6/10 (Category avg: 9.0/10) - **Avvisi:** 9.1/10 (Category avg: 8.8/10) #### Who Is the Company Behind New Relic? - **Venditore:** [New Relic](https://www.g2.com/it/sellers/new-relic) - **Anno di Fondazione:** 2008 - **Sede centrale:** San Francisco, CA - **Twitter:** @newrelic 65,727 follower su Twitter - **Pagina LinkedIn®:** [www.linkedin.com](https://www.g2.com/it/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=a9eddd984f33572c5efbac2b43c77a680b5f6fb4b0c874a8dc1b10aa32b60f58&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F426253%2F&secure%5Burl_type%5D=linkedin_company_website) 3,053 dipendenti su LinkedIn® - **Proprietà:** NYSE: NEWR #### Who Uses This Product? - **Who Uses This:** Software Engineer, Senior Software Engineer - **Top Industries:** Tecnologia dell'informazione e servizi, Software per computer - **Company Size:** 43% Medium, 30% Large #### What Do G2 Reviewers Say About New Relic? _AI-generated summary from verified user reviews_ ##### Pros - Gli utenti apprezzano l' **interfaccia facile e intuitiva** di New Relic, semplificando notevolmente la navigazione e l'usabilità. - Gli utenti apprezzano le capacità di **monitoraggio in tempo reale** di New Relic, migliorando le loro intuizioni e la gestione delle prestazioni delle applicazioni. - Gli utenti apprezzano le capacità di **monitoraggio in tempo reale** di New Relic, che migliorano l'efficienza nella rilevazione e risoluzione dei problemi. - Gli utenti apprezzano le **capacità di osservabilità complete** di New Relic, che consentono un monitoraggio efficace e una comprensione delle prestazioni delle applicazioni. - Gli utenti apprezzano le **analisi dettagliate** e i dashboard personalizzabili di New Relic, migliorando le intuizioni in tempo reale e il monitoraggio delle prestazioni. ##### Cons - Gli utenti trovano il modello di prezzo di New Relic **costoso** , in particolare per i team che gestiscono grandi volumi di dati o più utenti. - Gli utenti trovano il **modello di prezzo costoso** per team più grandi, in particolare quando si tratta di grandi volumi di dati. - Gli utenti trovano la **ripida curva di apprendimento** di New Relic impegnativa, richiedendo tempo per comprendere appieno la piattaforma. - Gli utenti trovano la **complessità** dell'interfaccia e della struttura dei prezzi di New Relic scoraggiante, influenzando la facilità d'uso. - Gli utenti trovano **difficili curve di apprendimento** con NRQL e sovraccarico di funzionalità, rendendo l'integrazione e la navigazione impegnative per i nuovi arrivati. #### What Are Recent G2 Reviews of New Relic? **["Osservabilità End-to-End che Rende la Risoluzione dei Problemi Più Veloce"](https://www.g2.com/it/survey_responses/new-relic-review-13057378)** **Rating:** 4.5/5.0 stars _— Ravindra N._ [Read full review](https://www.g2.com/it/survey_responses/new-relic-review-13057378) **["Revisione dell'esperienza utente di New Relic"](https://www.g2.com/it/survey_responses/new-relic-review-10695865)** **Rating:** 5.0/5.0 stars _— bhavik m._ [Read full review](https://www.g2.com/it/survey_responses/new-relic-review-10695865) #### What Are G2 Users Discussing About New Relic? - [What does observability mean?](https://www.g2.com/it/discussions/what-does-observability-mean) - [How do you use New Relic?](https://www.g2.com/it/discussions/how-do-you-use-new-relic) - [Che cos'è la visibilità full stack?](https://www.g2.com/it/discussions/what-is-full-stack-visibility) - 2 comments - [A cosa serve lo strumento New Relic?](https://www.g2.com/it/discussions/what-is-new-relic-tool-used-for) - 1 comment ### [Cyara Platform](https://www.g2.com/products/cyara-platform/reviews) Cyara is a customer experience (CX) assurance platform designed to help organizations optimize their customer interactions across every communication channel. As a leader in AI-powered CX assurance, Cyara provides a unified platform that enables continuous testing and monitoring of voice, digital, messaging, and conversational AI channels. This comprehensive approach allows businesses to ensure that every touchpoint in the customer journey functions flawlessly, ultimately enhancing the overall customer experience. Targeted primarily at enterprises and organizations that prioritize customer satisfaction, Cyara serves a diverse range of industries, including telecommunications, finance, retail, and healthcare. The platform is particularly beneficial for teams involved in software development, quality assurance, and customer service, as it supports the entire software development lifecycle. By focusing on the customer’s perspective, Cyara helps identify and resolve issues that may impact the customer experience, ensuring that businesses can deliver secure and high-quality interactions at scale. One of the key features of the Cyara platform is its ability to handle a comprehensive range of CX development and assurance needs. From the initial design phase to functional and regression testing, user acceptance testing, load testing, and production monitoring, Cyara provides a collaborative environment where team members can share and reuse scripts and data. This streamlined approach not only enhances efficiency but also fosters teamwork, enabling organizations to work more effectively toward common goals. Cyara's automation capabilities significantly enhance productivity by allowing users to automatically discover existing customer experiences and generate test scripts with minimal manual intervention. The platform employs Robotic Process Automation (RPA) to simulate real-world customer interactions, generating thousands of automated tests that replicate actual customer contact. This level of automation not only saves time but also ensures thorough testing across a wide range of digital and voice channels, including IVR, chat, and conversational AI. Moreover, Cyara is designed to support Agile and DevOps practices, enabling organizations to accelerate development cycles while improving quality. By facilitating the generation of test cases from the design phase, the platform encourages a shift-left approach, allowing teams to identify potential issues earlier in the development process. With visualization tools and capabilities tailored for different teams, Cyara enhances collaboration and ensures that all stakeholders are aligned in their efforts to deliver an exceptional customer experience. **Average Rating:** 4.7/5.0 **Total Reviews:** 40 #### How Do G2 Users Rate Cyara Platform? - **Behavioral Analysis:** 7.7/10 (Category avg: 8.2/10) - **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 9.0/10) - **Real-Time Monitoring:** 9.5/10 (Category avg: 9.0/10) - **Alerts:** 10.0/10 (Category avg: 8.8/10) #### Who Is the Company Behind Cyara Platform? - **Seller:** [Cyara](https://www.g2.com/sellers/cyara) - **Company Website:** cyara.com - **Year Founded:** 2006 - **HQ Location:** Redwood City, California - **Twitter:** @cyara 4 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=ccef81983950aeb9da1e5da73e8a3e71db37d2674bb1257f8556d408cb756f86&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fcyara%2F&secure%5Burl_type%5D=linkedin_company_website) 396 employees on LinkedIn® #### Who Uses This Product? - **Top Industries:** Insurance, Financial Services - **Company Size:** 65% Large, 23% Small #### What Do G2 Reviewers Say About Cyara Platform? _AI-generated summary from verified user reviews_ ##### Pros - Users appreciate the **automation capabilities** of Cyara Platform, significantly enhancing testing efficiency and reducing bugs in production. - Users appreciate the **excellent customer support** of the Cyara Platform, ensuring smooth issue resolution during testing. - Users praise the **ease of use** of Cyara Platform, highlighting its intuitive tools and simple scripting capabilities. - Users find Cyara Platform **extremely helpful** for testing NLP models, enhancing efficiency and automation in their processes. - Users appreciate the **time-saving automation** of Cyara Platform, significantly reducing manual efforts and enhancing testing efficiency. ##### Cons - Users note a **high learning curve** for new team members, making initial setup and usage challenging. - Users face a steep **learning curve** , making it challenging for new team members to adapt quickly to Cyara. - Users experience a **poor UI** that can be slow, particularly when uploading large datasets, complicating usability. - Users find the **slow loading** of the Cyara Platform frustrating, especially when uploading large datasets for training. - Users experience **slow performance** when uploading large datasets, impacting efficiency and usability of the Cyara Platform. #### What Are Recent G2 Reviews of Cyara Platform? **["Very good tool for CX automation and IVR testing"](https://www.g2.com/survey_responses/cyara-platform-review-12230122)** **Rating:** 4.0/5.0 stars _— Gaurav R._ [Read full review](https://www.g2.com/survey_responses/cyara-platform-review-12230122) **["Proactive, Automated CX Assurance Across Voice, Digital, and AI Channels"](https://www.g2.com/survey_responses/cyara-platform-review-12757380)** **Rating:** 5.0/5.0 stars _— Pablo C._ [Read full review](https://www.g2.com/survey_responses/cyara-platform-review-12757380) #### What Are G2 Users Discussing About Cyara Platform? - [Is cyara open source?](https://www.g2.com/discussions/is-cyara-open-source) - [What is CX Assurance Platform?](https://www.g2.com/discussions/what-is-cx-assurance-platform) - [How does Cyara work?](https://www.g2.com/discussions/how-does-cyara-work) - [What is Cyara software?](https://www.g2.com/discussions/what-is-cyara-software) ### [SolarWinds Observability](https://www.g2.com/products/solarwinds-worldwide-llc-solarwinds-observability/reviews) SolarWinds® Observability is a comprehensive full-stack observability solution designed to meet the diverse needs of modern organizations, regardless of their size. This solution provides deep visibility into hybrid ecosystems, enabling users to monitor and manage both on-premises and cloud environments effectively. By optimizing performance and ensuring availability across distributed hybrid IT infrastructures, SolarWinds Observability supports organizations in navigating the complexities of their IT environments. Targeted at IT professionals and organizations that require robust monitoring capabilities, SolarWinds Observability caters to a wide range of use cases. It is particularly beneficial for businesses operating in hybrid environments, where the integration of on-premises and cloud resources is essential. The solution allows users to gain a holistic view of their networks, applications, databases, and user experiences, thereby facilitating better decision-making and operational efficiency. This is especially crucial in today’s fast-paced digital landscape, where downtime can significantly impact service reliability and customer satisfaction. One of the standout features of SolarWinds Observability is its built-in intelligence powered by AIOps capabilities. This functionality accelerates issue remediation by enabling users to detect, troubleshoot, and resolve problems more efficiently. The advanced predictive analysis and anomaly-based alerts help organizations proactively address potential issues before they escalate, ultimately reducing downtime and enhancing service reliability. Additionally, the solution's log pattern analysis further streamlines the troubleshooting process, allowing IT teams to focus on strategic initiatives rather than being bogged down by operational challenges. SolarWinds Observability offers flexibility in deployment, providing users with the option to choose between self-hosted and SaaS models. The self-hosted option integrates seamlessly with other SolarWinds services, such as security and storage monitoring, while the SaaS option is tailored for deeper monitoring of custom and cloud-based applications. This adaptability ensures that organizations can select the deployment method that best aligns with their operational needs and infrastructure. Moreover, SolarWinds Observability stands out by consolidating multiple monitoring tools into a single, integrated solution. This not only simplifies the monitoring process but also helps organizations reduce costs associated with managing disparate systems. By offering comprehensive visibility across hybrid IT environments, SolarWinds Observability empowers organizations to optimize their operations and enhance overall performance. **Average Rating:** 4.3/5.0 **Total Reviews:** 824 #### How Do G2 Users Rate SolarWinds Observability? - **Behavioral Analysis:** 7.2/10 (Category avg: 8.2/10) - **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 9.0/10) - **Real-Time Monitoring:** 8.3/10 (Category avg: 9.0/10) - **Alerts:** 8.3/10 (Category avg: 8.8/10) #### Who Is the Company Behind SolarWinds Observability? - **Seller:** [SolarWinds Worldwide LLC](https://www.g2.com/sellers/solarwinds-worldwide-llc) - **Company Website:** www.solarwinds.com - **Year Founded:** 1999 - **HQ Location:** Austin, TX - **Twitter:** @solarwinds 19,570 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=a1765c38bb6352c68352819e76f659e536738a569e70b5125a52a054a2348dc6&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F166039%2F&secure%5Burl_type%5D=linkedin_company_website) 2,824 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Network Engineer, Network Administrator - **Top Industries:** Information Technology and Services, Hospital & Health Care - **Company Size:** 43% Large, 35% Medium #### What Do G2 Reviewers Say About SolarWinds Observability? _AI-generated summary from verified user reviews_ ##### Pros - Users highlight the **ease of use** of SolarWinds Observability, appreciating its intuitive interface and unified dashboards. - Users appreciate the **comprehensive visibility** with SolarWinds Observability, enhancing system management and performance monitoring effortlessly. - Users appreciate the **visibility** provided by SolarWinds Observability, making system management and performance monitoring effortless. - Users appreciate the **real-time monitoring** of SolarWinds Observability, which enhances system management and troubleshooting efficiency. - Users appreciate the **easy-to-read dashboards** of SolarWinds Observability, making monitoring and system management seamless and efficient. ##### Cons - Users face a **significant learning curve** in leveraging advanced features and navigating the setup and configuration process. - Users find the **pricing to be steep** , especially with costs increasing rapidly as more features are utilized. - Users find SolarWinds Observability **not user-friendly** due to a difficult new interface and outdated setup documentation. - Users face **integration issues** due to limited out-of-the-box support and challenges with setup and custom work. - Users report **poor customer support** from SolarWinds Observability, with insufficient assistance for integrations and troubleshooting issues. #### What Are Recent G2 Reviews of SolarWinds Observability? **["Powerful Database Observability"](https://www.g2.com/survey_responses/solarwinds-observability-review-12663147)** **Rating:** 4.5/5.0 stars _— Naveen T._ [Read full review](https://www.g2.com/survey_responses/solarwinds-observability-review-12663147) **["Highly recommended for organizations looking to modernize their monitoring strategy."](https://www.g2.com/survey_responses/solarwinds-observability-review-13140564)** **Rating:** 5.0/5.0 stars _— MJ S._ [Read full review](https://www.g2.com/survey_responses/solarwinds-observability-review-13140564) #### What Are G2 Users Discussing About SolarWinds Observability? - [What is SolarWinds Network Performance Monitor used for?](https://www.g2.com/discussions/what-is-solarwinds-network-performance-monitor-used-for) - 2 comments - [What is SolarWinds NetFlow Traffic Analyzer used for?](https://www.g2.com/discussions/what-is-solarwinds-netflow-traffic-analyzer-used-for) - 1 comment - [What is SolarWinds Network Configuration Manager used for?](https://www.g2.com/discussions/what-is-solarwinds-network-configuration-manager-used-for) - [What is SolarWinds Storage Resource Monitor used for?](https://www.g2.com/discussions/what-is-solarwinds-storage-resource-monitor-used-for) - [What is SolarWinds Log Analyzer used for?](https://www.g2.com/discussions/what-is-solarwinds-log-analyzer-used-for) ### [Conviva](https://www.g2.com/products/conviva/reviews) Conviva is a SaaS platform for digital experience and AI agent analytics and monitoring that connects real consumer interactions to real outcomes. Using full-census client-side telemetry and a patented stateful analytics engine, Conviva automatically reveals behavioral and conversational patterns across all consumer interactions and conversations with apps, websites, and AI agents, uncovering growth opportunities and sources of friction, inefficiency, and confusion that traditional analytics miss. The platform provides an objective, consumer-perspective view of experience and continuously prioritizes improvements based on business impact, helping teams deliver more predictable and outcome-driven digital experiences. Experience and engagement patterns reflect how customers and segments actually behave with digital products, where they come from, what they do post-click, and what their outcomes are. Experience-pattern intelligence is the ability to interpret every interaction as a behavioral sequence and tie those sequences directly to outcomes. Conviva® Digital Product Insights (DPI) delivers a new way to view and understand digital product performance through the lens of consumer experience. It surfaces experience and engagement patterns from every digital interaction—across AI agents, apps, and websites—and links them to business outcomes, automatically surfacing growth opportunities and alerting teams when issues arise. With Digital Product Insights, product, growth marketing, and engineering teams can see not just what happened, but why customers drop off or fail to reach expected milestones and outcomes. Conviva® Video Streaming Insights (VSI) delivers real-time performance analytics and AI-powered insights to help enterprise streaming platforms optimize viewer experience at any scale. It tracks every aspect of each stream—spanning programs, devices, and networks—to simplify audience and content analysis, measure and optimize performance, and detect issues with root cause across the entire delivery chain. With AI-powered anomaly detection, it continuously monitors tens of thousands of fine-grained viewer cohorts in real time, pinpointing issues such as buffering, startup delays, stream failures, and bitrate drops, and showing which viewers are affected, why, and how to resolve issues before they impact viewers’ quality of experience. All Conviva products are built on the Conviva Digital Intelligence Platform. The Conviva® Digital Intelligence Platform is a cloud-based analytics platform built for high-scale, real-time data processing and AI-powered insights. Processing data 10X more efficiently than other platforms, it powers all Conviva products with its advanced technologies. The platform simplifies and centralizes data and AI-assisted semantic management, supports flexible metric and flow creation without client-side compute, and computes stateful metrics to link end-user experience directly to outcomes. With AI-powered, high-dimensional analytics, it automatically creates fine-grained cohorts to reveal growth opportunities or detect anomalies that impact outcomes, with root-cause clarity. **Average Rating:** 4.5/5.0 **Total Reviews:** 67 #### How Do G2 Users Rate Conviva? - **Behavioral Analysis:** 8.6/10 (Category avg: 8.2/10) - **Has the product been a good partner in doing business?:** 8.6/10 (Category avg: 9.0/10) - **Real-Time Monitoring:** 8.8/10 (Category avg: 9.0/10) - **Alerts:** 8.8/10 (Category avg: 8.8/10) #### Who Is the Company Behind Conviva? - **Seller:** [Conviva](https://www.g2.com/sellers/conviva) - **Company Website:** www.conviva.com - **Year Founded:** 2006 - **HQ Location:** Foster City, CA - **Twitter:** @conviva 12,682 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=43e653b3ee6a5425c594d6a18770fbbf0b679b87fa2cee2545310d8873745e56&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F224232&secure%5Burl_type%5D=linkedin_company_website) 567 employees on LinkedIn® #### Who Uses This Product? - **Top Industries:** Broadcast Media, Entertainment - **Company Size:** 51% Large, 43% Medium #### What Do G2 Reviewers Say About Conviva? _AI-generated summary from verified user reviews_ ##### Pros - Users appreciate the **ease of use** of Conviva, finding it reliable and simple to navigate for data insights. - Users value the **comprehensive insights** of Conviva, enhancing decision-making with real-time data and detailed reporting capabilities. - Users value the **real-time analytics** of Conviva, enabling quick insights into streaming performance and user behavior. - Users value the **real-time insights** of Conviva, greatly enhancing performance diagnosis and user experience across their platforms. - Users appreciate the **customizable dashboards** of Conviva, enhancing their ability to monitor and optimize streaming performance effectively. ##### Cons - Users find the **steep learning curve** of Conviva challenging, requiring time and training to navigate its complexity. - Users face a significant **learning curve** with Conviva's complex interface, impacting their ability to utilize its powerful features effectively. - Users find Conviva's interface **not intuitive** , with a steep learning curve for new users and complex features. - Users face challenges with **dashboard issues** , including clunky UI and difficulties in managing shared dashboards and settings. - Users find the **missing features** in Conviva frustrating, as they complicate data analysis and dashboard usability. #### What Are Recent G2 Reviews of Conviva? **["Good Insights with a Small Learning Curve"](https://www.g2.com/survey_responses/conviva-review-11049560)** **Rating:** 4.0/5.0 stars _— Ayush S._ [Read full review](https://www.g2.com/survey_responses/conviva-review-11049560) **["Conviva: Full-Census Ingestion at Massive Scale, Built for Operational Insights"](https://www.g2.com/survey_responses/conviva-review-12916022)** **Rating:** 4.5/5.0 stars _— Wenming L._ [Read full review](https://www.g2.com/survey_responses/conviva-review-12916022) ### [Rakuten SixthSense Observability](https://www.g2.com/products/rakuten-sixthsense-observability/reviews) In today's digital landscape, businesses need a powerful and comprehensive Application Performance Monitoring (APM) solution to stay ahead of the curve. Introducing Rakuten SixthSense Observability - a next-generation APM tool that transforms the way you monitor, analyze, and optimize your applications and infrastructure. With its robust suite of features and advanced analytics, Rakuten SixthSense Observability empowers you to proactively identify and resolve issues, streamline operations, and enhance customer experiences. Key Capabilities: • Comprehensive Monitoring and Alerting: Rakuten SixthSense Observability offers end-to-end monitoring of your applications, infrastructure, and network performance. With real-time alerting and customizable dashboards, you can quickly detect issues and gain actionable insights into the health and performance of your systems. • Distributed Tracing and Correlation: Gain full visibility into your application's performance with distributed tracing, which tracks transactions and requests across multiple services and components. This feature helps you identify bottlenecks, latency issues, and errors, making it easier to optimize your application and enhance customer experiences. • Anomaly Detection and Machine Learning: Leverage Rakuten SixthSense's advanced machine learning capabilities to automatically identify unusual patterns and deviations in application performance and resource utilization. This proactive approach enables you to detect and resolve issues before they impact your business and customers. • Advanced Analytics and Visualization: Rakuten SixthSense's rich data visualization and analytics tools allow you to dive deep into your application performance data. Generate custom reports, analyze trends, and uncover hidden patterns that can drive continuous improvement and optimization. • Log Management and Integration: Effortlessly collect, analyze, and store logs from various sources with Rakuten SixthSense's integrated log management feature. This seamless integration enables you to correlate log data with performance metrics and traces, providing a comprehensive understanding of your application's behaviour. • Scalability and Flexibility: Rakuten SixthSense Observability is built to scale with your growing business needs, supporting a wide range of applications, services, and infrastructure. Its flexible architecture allows you to customize the tool to your specific requirements and integrate it with other monitoring and observability solutions. Current Feature set: • Application Performance Monitoring: Full stack visibility across Java, PHP, Node.js, Python, Go and a lot more! Key Features include, Distributed Tracing, Profiling, Database Monitoring • Infrastructure Monitoring: Get a birds-eye view of your infrastructure health and gain granular insights with easy deployment Key Features include Kubernetes, VMs, Web Servers, Cloud Integrations • Digital Experience Monitoring: Improve the end-user experience of your applications mapped with contextual information of application performance metrics • Browser Monitoring: Metrics to optimize end users’ experience and help in improving application performance. • Mobile Monitoring: Monitor crashes, performance & usage metrics for your mobile applications • Synthetic Monitoring: Stimulate end-user transactions using low code, no code test scripts • VM Monitoring: VM monitoring capability lets you view your infrastructure performance and health of servers, virtual machines, containers, databases etc. at a glance. • SixthSense Cognitive Engine: Modern observability and the proactive approach using artificial intelligence. The application uses different AI/ML algorithms that can predict performance metrics with an accuracy of up to 98% and a confidence level of 90%. **Average Rating:** 4.6/5.0 **Total Reviews:** 52 #### How Do G2 Users Rate Rakuten SixthSense Observability? - **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.0/10) #### Who Is the Company Behind Rakuten SixthSense Observability? - **Seller:** [Rakuten SixthSense](https://www.g2.com/sellers/rakuten-sixthsense-f1af4c23-8be7-4bf4-a775-a4d50eebce5d) - **Year Founded:** 2016 - **HQ Location:** Bengaluru, IN - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=56b248cb58d0ee9d638f70976e5e005d45b5ce20f9d29e7f666aae203e30aa49&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Frakuten-sixthsense%2F&secure%5Burl_type%5D=linkedin_company_website) 5 employees on LinkedIn® - **Ownership:** TYO: 4755 #### Who Uses This Product? - **Who Uses This:** Senior Software Engineer - **Top Industries:** Information Technology and Services, Computer Games - **Company Size:** 47% Large, 38% Medium #### What Do G2 Reviewers Say About Rakuten SixthSense Observability? _AI-generated summary from verified user reviews_ ##### Pros - Users value the **deep visibility** into application performance provided by Rakuten SixthSense, enhancing proactive anomaly detection and decision-making. - Users appreciate the **efficient alerting system** , enabling quick transitions from alerts to code resolution in one dashboard. - Users value the **excellent customer support** of Rakuten SixthSense, enhancing their experience with the platform. - Users appreciate the **ease of use** of Rakuten SixthSense Observability, simplifying troubleshooting with an intuitive interface. - Users appreciate the **easy implementation** of Rakuten SixthSense Observability, making monitoring and debugging straightforward and efficient. ##### Cons - Users find the **complex setup** challenging, requiring significant onboarding effort despite responsive support for customization. - Users find the **poor documentation** of Rakuten SixthSense Observability lacking, hindering effective use and onboarding. - Users report **false positive alerts** and desire enhanced functionality for timely error record displays and notifications. - Users note the **inefficient alert system** , citing frequent false positives and lacking desired dashboard reporting features. - Users feel that **documentation needs improvement** to enhance the overall usability and user experience of the tool. #### What Are Recent G2 Reviews of Rakuten SixthSense Observability? **["A very good SAAS monitoring & observability tool"](https://www.g2.com/survey_responses/rakuten-sixthsense-observability-review-11287792)** **Rating:** 5.0/5.0 stars _— Verified User in Computer Games_ [Read full review](https://www.g2.com/survey_responses/rakuten-sixthsense-observability-review-11287792) **["Great monitoring tool!"](https://www.g2.com/survey_responses/rakuten-sixthsense-observability-review-8230168)** **Rating:** 5.0/5.0 stars _— Verified User in Information Technology and Services_ [Read full review](https://www.g2.com/survey_responses/rakuten-sixthsense-observability-review-8230168) ### [Noibu](https://www.g2.com/it/products/noibu-noibu/reviews) Noibu è la principale piattaforma di analisi e monitoraggio per l'ecommerce, progettata per evidenziare ciò che conta di più nel percorso del cliente, dagli errori e lacune di prestazione agli approfondimenti sull'esperienza che influenzano la conversione. Fornendo dati di shopping end-to-end, replay delle sessioni e contesto tecnico completo, Noibu rende facile comprendere cosa sta accadendo sul tuo sito, perché sta accadendo e cosa fare dopo. ➡️ Rilevamento e avvisi di problemi. Rileva automaticamente ogni problema che blocca la conversione e dai priorità a cosa correggere con l'AI e la verifica degli esperti. ➡️ Replay delle sessioni. Vedi l'attrito attraverso gli occhi del tuo cliente, individua i segnali di frustrazione e rintraccia i blocchi alla loro causa principale. ➡️ Monitoraggio delle prestazioni. Monitora le tendenze nella velocità del sito, interattività e stabilità visiva con dati reali degli utenti e quantifica il costo dei rallentamenti. ➡️ Dettagli tecnici completi. Individua la causa principale dei problemi e dell'attrito con tracce dettagliate dello stack, dati di richiesta e risposta HTTP, analisi del browser e del sistema operativo, eventi del ciclo di vita della pagina e altro ancora. ➡️ Monitoraggio dei rilasci. Monitora automaticamente come ogni distribuzione influisce sugli errori, sulle prestazioni e sulla salute del sito per convalidare rapidamente l'impatto e distribuire con fiducia. ➡️ Analisi delle pagine. Vedi dove i clienti cliccano, come interagiscono e cosa li converte con mappe di calore, mappe di scorrimento e diagnostica a livello di pagina. ➡️ Integrazioni fluide del flusso di lavoro ecommerce. Connetti Noibu a Jira, GitHub, GitLab, Jenkins, Slack e altro per accelerare i flussi di lavoro del team e la risoluzione. Noibu è fidato da alcuni dei più grandi marchi di ecommerce del mondo. **Average Rating:** 4.6/5.0 **Total Reviews:** 53 #### How Do G2 Users Rate Noibu? - **Analisi Comportamentale:** 7.7/10 (Category avg: 8.2/10) - **Ritiene che the product sia stato un valido partner commerciale?:** 9.4/10 (Category avg: 9.0/10) - **Monitoraggio in tempo reale:** 9.0/10 (Category avg: 9.0/10) - **Avvisi:** 8.6/10 (Category avg: 8.8/10) #### Who Is the Company Behind Noibu? - **Venditore:** [Noibu](https://www.g2.com/it/sellers/noibu) - **Anno di Fondazione:** 2017 - **Sede centrale:** Ottawa, Ontario - **Pagina LinkedIn®:** [www.linkedin.com](https://www.g2.com/it/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=d45c7047a5dca8a1942b2a647cb7fdff143a8f1b7ded25b44e41d968f11b7feb&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fnoibu%2F&secure%5Burl_type%5D=linkedin_company_website) 107 dipendenti su LinkedIn® #### Who Uses This Product? - **Top Industries:** Vendita al dettaglio - **Company Size:** 57% Medium, 32% Small #### What Do G2 Reviewers Say About Noibu? _AI-generated summary from verified user reviews_ ##### Pros - Gli utenti elogiano il **team di supporto eccezionale** di Noibu, sottolineando la loro prontezza e dedizione al successo dei clienti. - Gli utenti apprezzano il **supporto clienti reattivo** di Noibu, migliorando la loro esperienza e l'utilizzo efficace dello strumento. - Gli utenti trovano la **usabilità del dashboard** di Noibu facile da navigare, dando priorità in modo efficace ai problemi rivolti ai clienti per un migliore processo decisionale. - Gli utenti apprezzano la **facilità di apprendimento** con Noibu, grazie al team di supporto dedicato che migliora la loro esperienza. - Gli utenti trovano l' **facilità d'uso** di Noibu inestimabile per ottenere informazioni e affrontare efficacemente i problemi rivolti ai clienti. ##### Cons - Gli utenti sentono un forte desiderio di **capacità ampliate** in Noibu, indicando le sue limitazioni nel soddisfare le loro esigenze. - Gli utenti ritengono che le **analisi limitate** di Noibu ostacolino la loro capacità di sfruttare appieno il potenziale dello strumento. - Gli utenti si sentono frustrati dalla **funzionalità limitata** di Noibu, esprimendo il desiderio di avere più capacità per migliorare la loro esperienza. #### What Are Recent G2 Reviews of Noibu? **["Tracciamento efficiente dei problemi con un'interfaccia utente facile"](https://www.g2.com/it/survey_responses/noibu-review-12996183)** **Rating:** 4.0/5.0 stars _— Nicholas S._ [Read full review](https://www.g2.com/it/survey_responses/noibu-review-12996183) **["Potente RUM e Replay delle Sessioni che Trasforma gli Errori in Problemi Azionabili"](https://www.g2.com/it/survey_responses/noibu-review-13105116)** **Rating:** 5.0/5.0 stars _— Eleni G._ [Read full review](https://www.g2.com/it/survey_responses/noibu-review-13105116) ### [Catchpoint](https://www.g2.com/products/catchpoint/reviews) The Internet relies on Catchpoint Global 5000 companies, top online retailers, financial services, cloud infrastructure and services companies, and xSPs trust Catchpoint’s Internet Performance Monitoring (IPM) to detect and resolve internal or external issues across the Internet stack before they impact customers, employees, or digital experiences. Offering Internet Synthetics, RUM, BGP, Heartbeat Monitoring, Distributed Tracing, and performance optimization with high-fidelity data and flexible visualizations, Catchpoint is powered by the world’s largest active agent network to provide real-world user experience visibility and internet stack insights that complement Application Performance Monitoring (APM) to give IT Ops team instant awareness of incidents, root cause insights, and quick resolution. **Average Rating:** 4.5/5.0 **Total Reviews:** 109 #### How Do G2 Users Rate Catchpoint? - **Behavioral Analysis:** 8.6/10 (Category avg: 8.2/10) - **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 9.0/10) - **Real-Time Monitoring:** 8.3/10 (Category avg: 9.0/10) - **Alerts:** 9.0/10 (Category avg: 8.8/10) #### Who Is the Company Behind Catchpoint? - **Seller:** [LogicMonitor](https://www.g2.com/sellers/logicmonitor) - **Company Website:** www.logicmonitor.com - **Year Founded:** 2007 - **HQ Location:** Santa Barbara, CA - **Twitter:** @logicmonitor 12,430 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=0575241055ce06002a2f1fd1e29a1c2520416578fcf099eef91facac629c652e&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1165219%2F&secure%5Burl_type%5D=linkedin_company_website) 1,226 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Software Engineer - **Top Industries:** Information Technology and Services, Financial Services - **Company Size:** 65% Large, 22% Medium #### What Do G2 Reviewers Say About Catchpoint? _AI-generated summary from verified user reviews_ ##### Pros - Users value the **real-time issue detection** of Catchpoint, enabling quick troubleshooting and improved performance management. - Users appreciate Catchpoint for its **effective monitoring capabilities** , providing real-time visibility and proactive issue detection. - Users value the **exceptional customer support** of Catchpoint, noting its quick and helpful responses during troubleshooting. - Users appreciate the **real-time alerting features** of Catchpoint, which enhance efficiency in identifying performance issues swiftly. - Users value the **real-time alerts** from Catchpoint, enabling swift issue detection and enhancing overall performance monitoring. ##### Cons - Users find the **pricing too high** and hope for more transparency and flexibility in costs. - Users find the **difficult learning curve** of Catchpoint challenging, especially for those unfamiliar with its extensive features. - Users find the **learning curve steep** , requiring time to master Catchpoint's extensive features and setup process. - Users find the **pricing structure** of Catchpoint to be high and less flexible for smaller teams. - Users find the **initial setup complex** , requiring time to explore features before enjoying the powerful capabilities of Catchpoint. #### What Are Recent G2 Reviews of Catchpoint? **["Ensuring smooth digital user experience"](https://www.g2.com/survey_responses/catchpoint-review-11661314)** **Rating:** 4.0/5.0 stars _— Pradyumn G._ [Read full review](https://www.g2.com/survey_responses/catchpoint-review-11661314) **["Software buyers want to hear more about Catchpoint."](https://www.g2.com/survey_responses/catchpoint-review-11657918)** **Rating:** 5.0/5.0 stars _— NAMAN GUPTA ._ [Read full review](https://www.g2.com/survey_responses/catchpoint-review-11657918) #### What Are G2 Users Discussing About Catchpoint? - [How has Catchpoint supported your digital experience monitoring, and what features do you find most valuable?](https://www.g2.com/discussions/how-has-catchpoint-supported-your-digital-experience-monitoring-and-what-features-do-you-find-most-valuable) - [What is synthetic monitoring in Catchpoint?](https://www.g2.com/discussions/what-is-synthetic-monitoring-in-catchpoint) - 1 comment - [Is SaaS a Catchpoint?](https://www.g2.com/discussions/is-saas-a-catchpoint) - [What does Catchpoint mean?](https://www.g2.com/discussions/what-does-catchpoint-mean) - [What is Catchpoint used for?](https://www.g2.com/discussions/what-is-catchpoint-used-for) ### [ManageEngine Applications Manager](https://www.g2.com/it/products/manageengine-applications-manager/reviews) ManageEngine Applications Manager è una soluzione di monitoraggio delle prestazioni delle applicazioni e dell'infrastruttura IT progettata per combattere i problemi delle infrastrutture moderne e garantire che la tua azienda e gli utenti finali non siano influenzati da prestazioni scadenti e tempi di inattività. Sfruttando il monitoraggio approfondito delle prestazioni delle applicazioni con l'uso di strumentazione del byte-code, il monitoraggio dell'infrastruttura, il monitoraggio del cloud ibrido e il monitoraggio dell'esperienza digitale da un'unica console, i team IT e DevOps saranno in grado di ottenere approfondimenti a livello di codice, automatizzare i loro processi, individuare e risolvere i problemi di prestazione e fornire risultati aziendali migliori. Complessivamente, il nostro prodotto aiuterà le aziende a ottimizzare l'uso delle applicazioni e i ricavi, ridurre il MTTR, migliorare i processi DevOps, migrare al cloud con fiducia, rispondere più rapidamente agli incidenti e garantire esperienze utente senza interruzioni. **Average Rating:** 4.7/5.0 **Total Reviews:** 110 #### How Do G2 Users Rate ManageEngine Applications Manager? - **Analisi Comportamentale:** 8.7/10 (Category avg: 8.2/10) - **Ritiene che the product sia stato un valido partner commerciale?:** 9.2/10 (Category avg: 9.0/10) - **Monitoraggio in tempo reale:** 9.3/10 (Category avg: 9.0/10) - **Avvisi:** 8.8/10 (Category avg: 8.8/10) #### Who Is the Company Behind ManageEngine Applications Manager? - **Venditore:** [Zoho](https://www.g2.com/it/sellers/zoho-b00ca9d5-bca8-41b5-a8ad-275480841704) - **Anno di Fondazione:** 1996 - **Sede centrale:** Austin, TX - **Twitter:** @Zoho 137,880 follower su Twitter - **Pagina LinkedIn®:** [www.linkedin.com](https://www.g2.com/it/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9c8e45ddb296c32c6c5597ef9ba945c94562c57624f7bd1dcf1a9e9931f71578&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F38373%2F&secure%5Burl_type%5D=linkedin_company_website) 30,766 dipendenti su LinkedIn® - **Telefono:** +1 (888) 900-9646 #### Who Uses This Product? - **Top Industries:** Tecnologia dell'informazione e servizi, Software per computer - **Company Size:** 45% Medium, 42% Large #### What Do G2 Reviewers Say About ManageEngine Applications Manager? _AI-generated summary from verified user reviews_ ##### Pros - Gli utenti apprezzano il **monitoraggio completo end-to-end** offerto da ManageEngine Applications Manager, migliorando la gestione delle prestazioni e l'efficienza operativa. - Gli utenti apprezzano le **capacità di monitoraggio** di ManageEngine Applications Manager, che consentono risposte proattive ai problemi di sistema prima che abbiano un impatto sui clienti. - Gli utenti apprezzano le **capacità di monitoraggio complete** di ManageEngine Applications Manager, garantendo una rapida risoluzione dei problemi e prestazioni migliorate. - Gli utenti apprezzano il **monitoraggio in tempo reale** di ManageEngine Applications Manager, facilitando il rilevamento e la risoluzione tempestiva dei problemi di prestazioni. - Gli utenti apprezzano la **visibilità in tempo reale** in ManageEngine Applications Manager, che consente la risoluzione proattiva dei problemi e il monitoraggio delle prestazioni. ##### Cons - Gli utenti notano **funzionalità limitate** , in particolare nell'integrazione e nella scalabilità, il che ostacola l'efficacia in ambienti più grandi. - Gli utenti notano **limitazioni di integrazione** e problemi di scalabilità, che influenzano l'usabilità in ambienti aziendali di grandi dimensioni. - Gli utenti affrontano **problemi di integrazione** con ManageEngine Applications Manager, complicando le configurazioni e limitando la compatibilità con gli strumenti moderni. - Gli utenti affrontano una **ripida curva di apprendimento** durante la configurazione iniziale, complicando la configurazione dei parametri di monitoraggio in ambienti più grandi. - Gli utenti trovano che la **complessità dell'installazione iniziale** sia dispendiosa in termini di tempo e impegnativa, specialmente in ambienti più grandi. #### What Are Recent G2 Reviews of ManageEngine Applications Manager? **["Strumento affidabile per il monitoraggio delle prestazioni delle applicazioni per ManageEngine Applications Manager."](https://www.g2.com/it/survey_responses/manageengine-applications-manager-review-12516609)** **Rating:** 5.0/5.0 stars _— Ankur P._ [Read full review](https://www.g2.com/it/survey_responses/manageengine-applications-manager-review-12516609) **["Strumento completo per la gestione delle prestazioni delle applicazioni"](https://www.g2.com/it/survey_responses/manageengine-applications-manager-review-12533668)** **Rating:** 5.0/5.0 stars _— Rashmita T._ [Read full review](https://www.g2.com/it/survey_responses/manageengine-applications-manager-review-12533668) #### What Are G2 Users Discussing About ManageEngine Applications Manager? - [Quali delle seguenti statistiche fornisce APM?](https://www.g2.com/it/discussions/which-of-the-following-statistics-do-apm-provide) - 1 comment - [What is APM tool?](https://www.g2.com/it/discussions/what-is-apm-tool) - 1 comment - [Qual è l'uso di ManageEngine?](https://www.g2.com/it/discussions/what-is-the-use-of-manageengine) - 1 comment - [Che cos'è ManageEngine Applications Manager?](https://www.g2.com/it/discussions/what-is-manageengine-applications-manager) - 1 comment ### [ThousandEyes](https://www.g2.com/products/thousandeyes/reviews) Cisco ThousandEyes empowers organizations to assure every digital experience across every network, everywhere, every time. With built-in AI and powerful ecosystem integrations, ThousandEyes enables IT teams to proactively detect, diagnose, and resolve issues before they impact end-user experiences. ThousandEyes is deeply integrated across Cisco's entire technology portfolio and beyond, enabling customers to deploy at scale while delivering assurance across Cisco's industry-leading Networking, Security, Collaboration, and Observability solutions. **Average Rating:** 4.5/5.0 **Total Reviews:** 79 #### How Do G2 Users Rate ThousandEyes? - **Behavioral Analysis:** 9.4/10 (Category avg: 8.2/10) - **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 9.0/10) - **Real-Time Monitoring:** 10.0/10 (Category avg: 9.0/10) - **Alerts:** 9.4/10 (Category avg: 8.8/10) #### Who Is the Company Behind ThousandEyes? - **Seller:** [Cisco](https://www.g2.com/sellers/cisco) - **Year Founded:** 1984 - **HQ Location:** San Jose, CA - **Twitter:** @Cisco 720,366 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=476aeabc5a712d049453edd5c54ea0318890d9e60d93782e37fe028224df1cbd&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fcisco%2F&secure%5Burl_type%5D=linkedin_company_website) 95,545 employees on LinkedIn® - **Ownership:** NASDAQ:CSCO #### Who Uses This Product? - **Top Industries:** Information Technology and Services, Computer Networking - **Company Size:** 79% Large, 13% Medium #### What Do G2 Reviewers Say About ThousandEyes? _AI-generated summary from verified user reviews_ ##### Pros - Users value the **clear visibility** ThousandEyes provides, streamlining issue tracking and enhancing network performance efficiently. - Users appreciate the **clear visibility and detailed insights** from ThousandEyes, enhancing network performance and saving time. - Users value the **real-time visibility** of ThousandEyes, streamlining issue detection and enhancing network performance significantly. - Users value the **clear visibility** provided by ThousandEyes, enabling real-time problem detection and efficient network management. - Users value the **clear visibility** of ThousandEyes, enabling efficient real-time problem detection and network management. ##### Cons - Users find the **complex configuration** challenging, requiring significant time and effort to navigate effectively. - Users find the **complex interface** of ThousandEyes challenging, affecting their understanding of configuration and metrics. - Users find the **complex setup** challenging due to a steep learning curve and overwhelming interface at first. - Users often find **configuration difficulties** with ThousandEyes due to non-intuitive metric screens, hindering ease of use. - Users find the **difficult learning** curve challenging, requiring significant time to grasp all the features effectively. #### What Are Recent G2 Reviews of ThousandEyes? **["Additional Features great for Network Visibility and Availability"](https://www.g2.com/survey_responses/thousandeyes-review-12098031)** **Rating:** 4.0/5.0 stars _— Verified User in Banking_ [Read full review](https://www.g2.com/survey_responses/thousandeyes-review-12098031) **["Real-Time Network Visibility with Some Learning Curve"](https://www.g2.com/survey_responses/thousandeyes-review-12315384)** **Rating:** 4.0/5.0 stars _— Dev S._ [Read full review](https://www.g2.com/survey_responses/thousandeyes-review-12315384) - ‹ Prev‹ Prev - 1 - [2](/categories/digital-experience-monitoring-dem?order=g2_score&page=2#product-list) - [3](/categories/digital-experience-monitoring-dem?order=g2_score&page=3#product-list) - [4](/categories/digital-experience-monitoring-dem?order=g2_score&page=4#product-list) - [5](/categories/digital-experience-monitoring-dem?order=g2_score&page=5#product-list) - [Next ›Next ›](/categories/digital-experience-monitoring-dem?order=g2_score&page=2#product-list) Spotlight Categories [Spend Management Software](https://www.g2.com/categories/spend-management) [Network Monitoring Software](https://www.g2.com/categories/network-monitoring) [Board Management Software](https://www.g2.com/categories/board-management) [Security Compliance Software](https://www.g2.com/categories/security-compliance) [Contact Center Quality Assurance Software](https://www.g2.com/categories/contact-center-quality-assurance) Similar Categories - [Application Portfolio Management](/categories/application-portfolio-management) - [Auto Scaling](/categories/auto-scaling) - [Cloud Cost Management](/categories/cloud-cost-management) - [Cloud Management Platforms](/categories/cloud-management-platforms) - [Cloud Migration Assessment Tools](/categories/cloud-migration-assessment-tools) - [Columnar Databases](/categories/columnar-databases) - [Data as a Service (DaaS)](/categories/data-as-a-service-daas) - [Data Destruction](/categories/data-destruction) - [Data Extraction](/categories/data-extraction-tools) - [Data Governance](/categories/data-governance-tools) - [Data Observability](/categories/data-observability) - [Data Recovery](/categories/data-recovery) - [Digital Employee Experience (DEX) Management](/categories/digital-employee-experience-dex-management) - [Digital Governance](/categories/digital-governance) - [Disk Cleanup](/categories/disk-cleanup) [Browse Digital Experience Monitoring (DEM) Themes](/categories/digital-experience-monitoring-dem/themes) ![Tian Lin](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tian Lin") TL Researched and written by [Tian Lin](https://research.g2.com/insights/author/tian-lin) Updated April 10, 2026 Digital experience monitoring (DEM) software tracks and optimizes web-based resources and the end-user experience, combining active (simulated) traffic monitoring and real-user monitoring to analyze both theoretical performance and live user behavior, helping businesses understand application performance and identify where the user experience suffers. ### Core Capabilities of DEM Software To qualify for inclusion in the Digital Experience Monitoring category, a product must: - Provide end-user experience monitoring capabilities - Constantly monitor application performance - Integrate active and passive user monitoring ### Common Use Cases for DEM Software IT operations and web performance teams use DEM software to maintain high-quality digital experiences across applications and sites. Common use cases include: - Monitoring real-user interactions to identify experience degradation across browsers, devices, and geographies - Running synthetic monitoring to proactively detect performance issues before real users are affected - Analyzing traffic patterns and user navigation to optimize application usability and performance ### How DEM Software Differs from Other Tools There is some overlap between DEM solutions and [application performance monitoring (APM) software](https://www.g2.com/categories/application-performance-monitoring-apm), but performance monitoring covers only one component of the digital experience. While APM tools provide deeper technical analysis and logging functionality, DEM solutions extend into user experience monitoring and optimization, making them complementary rather than interchangeable. ### Insights from G2 on DEM Software Based on category trends on G2, the combination of synthetic and real-user monitoring stand out as a standout differentiator. Faster identification of user experience issues and improved application reliability stand out as primary outcomes of adoption. Top Tools at a Glance | | RUM-to-APM correlated full-stack observability | User Review "Faster incident detection and root-cause analysis, leading to better customer experience." | | | Visual friction detection across customer journeys | User Review "CSQ DXA Turns Complex Behavioural Data Into Clear, Collaborative Insights" | | | Zero-config distributed tracing across microservices | User Review "Comprehensive Monitoring, Steep Learning Curve" | | | AI-driven root cause analysis with full-stack DEM | User Review "Comprehensive Observability, Excellent AI, but Complex Pricing" | | | Tagless session replay with full API capture | User Review "Essential for Identifying User Friction Points" | | | Full-stack observability with unified telemetry | User Review "New Relic User Experience Review" | | | Proactive CX journey monitoring across omnichannel touchpoints | User Review "Very good tool for CX automation and IVR testing" | | | Full-stack root-cause correlation with AI-powered observability | User Review "Highly recommended for organizations looking to modernize their monitoring strategy." | | | Real-time streaming QoE and root-cause diagnostics | User Review "Good Insights with a Small Learning Curve" | * * * Show More