Best Digital Experience Monitoring (DEM) Software
Digital experience monitoring (DEM) software is used to discover, track, and optimize web-based resources and the end-user experience. These tools monitor traffic, user behavior, and a number of additional factors to help businesses understand their products’ performance and usability. DEM products integrate active, or simulated, traffic monitoring and real-user monitoring to analyze both theoretical performance and real-user experience. These tools provide analytical tools for examining and improving application and site performance. They also help businesses understand how visitors navigate through their site and discover where end-user experience appears to suffer.
There is some overlap between DEM solutions and application performance monitoring software, but performance only covers one component of the digital experience. While DEM products may have less technical analysis and logging functionality when compared to APM software, these solutions do provide additional user experience monitoring and optimization capabilities.
To qualify for inclusion in the Digital Experience Monitoring category, a product must:
Best Digital Experience Monitoring (DEM) Software At A Glance
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- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Glassbox is the premier provider of AI-fueled customer intelligence solutions, working with the world’s smartest digital brands to revolutionize the way companies engage and connect with their custome
- Digital Analyst
- Product Manager
- Financial Services
- Insurance
- 77% Enterprise
- 18% Mid-Market
1,879 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Dynatrace (NYSE: DT) exists to make the world’s software work perfectly. Our unified platform combines broad and deep observability and continuous runtime application security with Davis® hypermodal A
- Software Engineer
- Senior Software Engineer
- Information Technology and Services
- Financial Services
- 69% Enterprise
- 23% Mid-Market
18,831 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
In today's digital landscape, businesses need a powerful and comprehensive Application Performance Monitoring (APM) solution to stay ahead of the curve. Introducing Rakuten SixthSense Observability -
- Information Technology and Services
- Computer Software
- 43% Mid-Market
- 40% Enterprise
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
The all-in-one experience intelligence platform: for businesses that need strong customer understanding quickly. Contentsquare provides actionable insights to easily prioritize decisions and continuou
- Web Analyst
- Digital Analyst
- Retail
- Apparel & Fashion
- 49% Enterprise
- 29% Mid-Market
6,728 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- What G2 Users Think
- Seller Details
New Relic invented cloud APM for application engineers. Today it is a leader in observability and source of truth for all engineers to make decisions with data across their entire software stack and t
- Software Engineer
- Senior Software Engineer
- Information Technology and Services
- Computer Software
- 43% Mid-Market
- 30% Small-Business
- Reviewers appreciate the ability to monitor performance and reliability of all their various application with New Relic
- Reviewers mention the quantity and frequent addition of helpful features, but some noted that features feel incomplete or overwhelming
- Reviewers like the ability to easily customize alerts, and the automated alerts the tool provides
68,511 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
ManageEngine Applications Manager is an application performance & IT infrastructure monitoring solution that is designed to combat modern infrastructure problems and ensure that your business and
- Information Technology and Services
- Computer Software
- 47% Enterprise
- 42% Mid-Market
7,655 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
SolarWinds® Observability is a full-stack observability solution that addresses the needs of modern organizations of all sizes by providing deep visibility into their hybrid ecosystems while affording
- Network Engineer
- Network Administrator
- Information Technology and Services
- Computer Software
- 46% Enterprise
- 37% Mid-Market
20,054 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Cisco ThousandEyes empowers organizations to assure every digital experience across every network, everywhere, every time. With built-in AI and powerful ecosystem integrations, ThousandEyes enables IT
- Information Technology and Services
- Computer Networking
- 81% Enterprise
- 10% Mid-Market
733,873 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Powered by Cisco, AppDynamics is on a mission to help companies see their technology through the lens of the business so they can work as one to prioritize what matters most. We’re reinventing the obs
- Software Engineer
- Senior Software Engineer
- Information Technology and Services
- Computer Software
- 58% Enterprise
- 35% Mid-Market
733,873 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Find the unmet needs of your website visitors with VWO Insights - Web. Our powerful and precise behavior analytics engine, VWO Insights - Web, helps you identify bottlenecks and opportunities in you
- Marketing and Advertising
- Internet
- 48% Mid-Market
- 33% Small-Business
7,522 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Hotjar, part of the Contentsquare group, provides Product Experience Insights that show how users behave and what they feel strongly about, so product teams can deliver real value to them.
- Product Manager
- Marketing Director
- Marketing and Advertising
- Computer Software
- 53% Small-Business
- 36% Mid-Market
22 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Catchpoint is the Internet Resilience Company™. The top online retailers, Global2000, CDNs, cloud service providers, and xSPs in the world rely on Catchpoint to increase their resilience by catching a
- Information Technology and Services
- Financial Services
- 66% Enterprise
- 23% Mid-Market
4,775 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Zipy is a trusted digital experience platform which combines session replay, frontend error monitoring, product analytics and prioritisation into one while ensuring privacy and security. What can yo
- Computer Software
- Information Technology and Services
- 60% Small-Business
- 26% Mid-Market
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Germain UX: Real-time software monitoring platform that uncovers UX frictions' causes, Process Time and Visitors' Interests, in real-time, at a fraction of the cost. Discovers why users experience iss
- Information Technology and Services
- Computer Software
- 82% Small-Business
- 14% Mid-Market
186 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Noibu is an ecommerce website monitoring tool that helps detect, prioritize, and resolve revenue-impacting bugs that might be hampering user experience and causing customer frustration and cart abando
- Retail
- 58% Mid-Market
- 30% Small-Business
