Best Digital Employee Experience (DEX) Management Software

How Many Digital Employee Experience (DEX) Management Software Products Does G2 Track?

Total Products under this Category: 44

Category Stats (Oct 2026)

  • Average Rating: 4.5/5 The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: FlexxClient (+0.3%) - Among all products in this category, FlexxClient recorded the largest rating increase compared to last month

Last updated: October 07, 2026

How Does G2 Rank Digital Employee Experience (DEX) Management Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 9,400+ Authentic Reviews
  • 44+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Digital Employee Experience (DEX) Management Software

G2 Grid® for Digital Employee Experience (DEX) Management Software plotting products by satisfaction and market presence

Highlighted products: Ivanti Autonomous Endpoint Management, Nexthink, Chrome Enterprise, FlexxClient, Automation Anywhere Agentic Process Automation, HP Workforce Experience Platform, Workelevate, and Teamviewer DEX.

Underlying data: [Grid® JSON](https://www.g2.com/categories/digital-employee-experience-dex-management/grids.json?focus%5B%5D=ivanti-autonomous-endpoint-management&focus%5B%5D=nexthink&focus%5B%5D=chrome-enterprise&focus%5B%5D=flexxible-flexxclient&focus%5B%5D=automation-anywhere-agentic-process-automation&focus%5B%5D=hp-workforce-experience-platform&focus%5B%5D=workelevate&focus%5B%5D=teamviewer-dex)

Ivanti Autonomous Endpoint Management

Ivanti Autonomous Endpoint Management is a software designed to automate and simplify the management of devices throughout their lifecycle. The software provides capabilities for endpoint discovery, configuration, security, monitoring, and remediation across various platforms, including Windows, macOS, Linux, and mobile devices. It enables organizations to reduce manual IT workloads by leveraging automation for patch management, software distribution, compliance enforcement, and device provisioning. The software also offers insights into device health and usage, helping businesses address vulnerabilities, ensure policy adherence, and maintain endpoint performance while supporting remote and hybrid work environments. Ivanti Autonomous Endpoint Management aims to improve operational efficiency by centralizing endpoint administration and minimizing risks associated with unmanaged or unpatched devices.

Average Rating: 4.3/5.0

Total Reviews: 389

How Do G2 Users Rate Ivanti Autonomous Endpoint Management?

  • Has the product been a good partner in doing business?: 8.4/10 (Category avg: 9.2/10)
  • Quality of Support: 8.3/10 (Category avg: 8.7/10)
  • Ease of Use: 8.2/10 (Category avg: 8.8/10)
  • Ease of Admin: 8.1/10 (Category avg: 8.8/10)

Who Is the Company Behind Ivanti Autonomous Endpoint Management?

  • Seller: Ivanti
  • Company Website:
  • Year Founded: 1985
  • HQ Location: South Jordan, UT
  • Twitter: @GoIvanti
    6,761 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    3,026 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Software Engineer
  • Top Industries: Information Technology and Services, Computer & Network Security
  • Company Size: 47% Large, 34% Medium

What Do G2 Reviewers Say About Ivanti Autonomous Endpoint Management?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the strong automation features of Ivanti Neurons, making endpoint management seamless and efficient.
  • Users value the robust automation and AI-driven features of Ivanti Neurons, enhancing IT efficiency and productivity.
  • Users value the strong automation and self-healing features of Ivanti Neurons, enhancing device management and visibility.
  • Users value the access ease of Ivanti Neurons UEM, praising its effortless integration across various operating systems.
  • Users value the effective Apple Device Management of Ivanti Neurons, simplifying device locking and enhancing functionality.
Cons
  • Users experience communication delays in support responsiveness, impacting critical troubleshooting during high-priority incidents.
  • Users report feature issues such as a cluttered UI and sluggish performance with large device counts.
  • Users find the UI cluttered and unintuitive, making navigation and accessing essential tools more difficult.
  • Users experience slow performance when managing large device counts, impacting efficiency during critical operations.
  • Users find the complexity of setup and customization challenging, leading to a steep learning curve.

What Are Recent G2 Reviews of Ivanti Autonomous Endpoint Management?

What Are G2 Users Discussing About Ivanti Autonomous Endpoint Management?

Nexthink

Nexthink is the leader in digital employee experience management software. The company provides IT leaders with unprecedented insight allowing them to see, diagnose and fix issues at scale impacting employees anywhere, with any application or network, before employees notice the issue. Through agentic AI and cutting-edge solutions, Nexthink enables thousands of customers to provide better digital experiences and enhanced employee productivity to millions of employees. Dual headquartered in Lausanne, Switzerland and Boston, Massachusetts, Nexthink has 9 offices worldwide.

Average Rating: 4.6/5.0

Total Reviews: 358

How Do G2 Users Rate Nexthink?

  • Has the product been a good partner in doing business?: 9.4/10 (Category avg: 9.2/10)
  • Quality of Support: 9.1/10 (Category avg: 8.7/10)
  • Ease of Use: 8.5/10 (Category avg: 8.8/10)
  • Ease of Admin: 8.5/10 (Category avg: 8.8/10)

Who Is the Company Behind Nexthink?

  • Seller: Nexthink
  • Company Website:
  • Year Founded: 2004
  • HQ Location: Prilly, CH
  • Twitter: @NexthinkNews
    3,279 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    1,210 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Project Manager
  • Top Industries: Information Technology and Services, Financial Services
  • Company Size: 84% Large, 11% Medium

What Do G2 Reviewers Say About Nexthink?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of use of Nexthink, praising its intuitive features and seamless integration capabilities.
  • Users appreciate the ease of use and excellent support offered by Nexthink, enhancing their overall experience management.
  • Users appreciate the detailed insights from Nexthink, enabling proactive resolution of IT issues and enhancing productivity.
  • Users value the issue detection capabilities of Nexthink, enabling swift resolutions and enhancing overall user experience.
  • Users value the automation capabilities of Nexthink, enabling proactive solutions and efficient problem resolution in real-time.
Cons
  • Users find the difficult learning curve of Nexthink challenging, impacting their confidence and effective usage of the tool.
  • Users find the steep learning curve of Nexthink daunting, complicating effective use and understanding of its features.
  • Users find the complexity of Nexthink overwhelming, with a steep learning curve and unclear data retention policies.
  • Users note that the high cost of Nexthink can be a significant drawback, impacting overall satisfaction.
  • Users find a steep learning curve with Nexthink, making it challenging to use effectively without extensive training.

What Are Recent G2 Reviews of Nexthink?

What Are G2 Users Discussing About Nexthink?

Chrome Enterprise

Chrome Enterprise is a suite of business offerings that includes Chrome browser, Chrome's cloud management tool Chrome Enterprise Core, and the advanced security capabilities in Chrome Enterprise Premium.

Average Rating: 4.7/5.0

Total Reviews: 1,809

How Do G2 Users Rate Chrome Enterprise?

  • Has the product been a good partner in doing business?: 8.9/10 (Category avg: 9.2/10)
  • Quality of Support: 8.9/10 (Category avg: 8.7/10)
  • Ease of Use: 9.5/10 (Category avg: 8.8/10)
  • Ease of Admin: 8.9/10 (Category avg: 8.8/10)

Who Is the Company Behind Chrome Enterprise?

  • Seller: Google
  • Year Founded: 1998
  • HQ Location: Mountain View, CA
  • Twitter: @google
    31,899,995 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    301,144 employees on LinkedIn®
  • Ownership: NASDAQ:GOOG

Who Uses This Product?

  • Who Uses This: Software Engineer, Software Developer
  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 40% Small, 37% Medium

What Do G2 Reviewers Say About Chrome Enterprise?

AI-generated summary from verified user reviews

Pros
  • Users love the user-friendly interface of Chrome Enterprise, making navigation quick and effortless while saving time.
  • Users value the seamless Google integration in Chrome Enterprise, enhancing productivity and ensuring data security effortlessly.
  • Users appreciate the strong security and centralized management of Chrome Enterprise, enhancing safety and data protection effortlessly.
  • Users appreciate the reliability of Chrome Enterprise, enjoying its seamless performance and consistent experience across devices.
  • Users value the robust security features of Chrome Enterprise, providing peace of mind and simplifying device management.
Cons
  • Users experience slow performance with Chrome Enterprise, particularly when multitasking with multiple tabs and using advanced tools.
  • Users find the high RAM consumption of Chrome Enterprise a major drawback, causing slow performance on older systems.
  • Users express concerns about data privacy with Chrome Enterprise, particularly regarding its data collection practices.
  • Users feel that the high RAM usage of Chrome Enterprise leads to slower performance in other applications.
  • Users express frustration with the limited customization options in Chrome Enterprise, impacting usability and accessibility.

What Are Recent G2 Reviews of Chrome Enterprise?

What Are G2 Users Discussing About Chrome Enterprise?

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FlexxClient

FlexxClient, developed by Flexxible, is a Digital Employee Experience (DEX) and endpoint management platform designed to optimize and secure the digital workspace. It provides a lightweight, unified console for monitoring and managing physical and virtual endpoints across cloud, hybrid, and on-premises setups. FlexxClient gives IT teams observability, automation, and self-healing across the entire endpoint estate from a single point of access. A standout feature is FlexxClient's broad device and OS coverage. Its endpoint agent runs on Windows, Linux, macOS, ChromeOS, and Android, so organizations can manage a genuinely mixed fleet without stitching together separate tools per platform. This makes it well suited to businesses with distributed or remote workforces, and to IT teams standardizing management across a wide range of device types. FlexxClient also brings AI directly into day-to-day IT work. Its natural language automation designer lets IT teams describe what they need in plain language and get a working automation generated automatically, no scripting expertise required. The platform also supports generating reports from natural language requests, cutting down on the manual work of building custom queries. FlexxClient helps organizations meet compliance and security requirements with policy reporting, automated patch management, and an integration with a leading EDR platform for endpoint detection and response. Its secure remote assistance capability gives IT teams attended and unattended access for troubleshooting, without requiring in-person visits. For IT teams, FlexxClient simplifies day-to-day endpoint management with automated software updates, remote troubleshooting, and centralized policy control, cutting down on disruptions and manual support work. Detailed inventory and analytics give visibility into hardware, software, and application usage, so teams can optimize resources and catch problems before they escalate. Real-time measurement of the actual employee experience, not just device uptime, rounds out the picture. The platform is designed to be lightweight and minimally disruptive to end users, and self-healing automation resolves common issues without IT intervention, which shortens onboarding and reduces routine support tickets. FlexxClient can be purchased as individual capabilities, grouped bundles, or the complete solution, giving organizations the flexibility to match coverage and cost to their actual needs rather than paying for a fixed package. Overall, FlexxClient is built for organizations that need governed, auditable endpoint management across a genuinely diverse device fleet. Its combination of AI-driven automation, broad platform support, and detailed analytics makes it a strong fit for IT teams managing complex, distributed environments, whether physical, virtual, or a mix of both.

Average Rating: 4.6/5.0

Total Reviews: 52

How Do G2 Users Rate FlexxClient?

  • Has the product been a good partner in doing business?: 9.0/10 (Category avg: 9.2/10)
  • Quality of Support: 9.3/10 (Category avg: 8.7/10)
  • Ease of Use: 8.7/10 (Category avg: 8.8/10)
  • Ease of Admin: 8.8/10 (Category avg: 8.8/10)

Who Is the Company Behind FlexxClient?

  • Seller: Flexxible
  • Company Website:
  • Year Founded: 2002
  • HQ Location: Terrassa, ES
  • LinkedIn® Page: www.linkedin.com
    58 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Information Technology and Services, Government Administration
  • Company Size: 50% Large, 40% Medium

What Are Recent G2 Reviews of FlexxClient?

Automation Anywhere Agentic Process Automation

Automation Anywhere Agentic Process Automation (APA) is an enterprise platform that orchestrates AI agents, RPA bots, APIs, documents, and human expertise as a single governed system of work. APA transforms what is possible with automation — orchestrating every instrument of work across every system, with execution grounded in process expertise, and end-to-end process governance across every agent, every step, and every decision. It turns individual capabilities into compounded business transformation. With the APA platform, you can optimize what already runs your business and expand into what has never been feasible before. What's inside the platform Process Reasoning Engine (PRE) — the decision layer. Goal-driven AI agents plan, act, adapt, and self-correct in real time as conditions change. Mozart Orchestrator — a unified composer that manages decisions, dependencies, context, and exceptions across agents, automations, documents, and APIs. AI Agent Studio — a low-code workspace for building AI agents on foundational models from Amazon Bedrock, Google Vertex AI, Azure OpenAI, OpenAI, and others. Automator AI — generative AI–powered automation development across any application, cloud or on-premises. Document Automation — processes unstructured documents at over 95% accuracy, and 5x faster with Cloud Extraction Service for large-scale extraction. Process Discovery — surfaces bottlenecks and identifies what to automate next. Automation Co-Pilot — triggers multi-step agentic workflows in natural language, inside the applications teams already use. Governance built in, not bolted on Every agent, action, and decision runs inside enterprise controls: fine-grained role-based access control (RBAC), AES-256 encryption at rest, TLS in transit, native audit logs with SIEM integration, and human-in-the-loop oversight. Automation Anywhere maintains SOC 1 Type 2, SOC 2 Type 2, ISO 27001, ISO 22301, and HITRUST certifications, and supports GDPR compliance. Proven in production 1,500+ live APA deployments, 400M+ automations run per year, and 1.8M+ unique AI agent executions across 26 global regions. Bancolombia — 1,300% ROI in the first year and a 50% increase in customer service efficiency JBS — $1M and 125,000 hours saved in IT Granite Telecom — $635,000 in monthly savings and 15,000 hours saved per month Ricoh — 500 days of operational time saved per month SoftBank Corp. — 85% reduction in recruitment hours Who it's for Enterprise operations, IT, finance, HR, customer service, and shared services teams in banking, insurance, healthcare, life sciences, manufacturing, telecommunications, and the public sector — wherever complex, cross-system work has to run reliably and be governed. Learn more at https://www.automationanywhere.com.

Average Rating: 4.5/5.0

Total Reviews: 4,150

How Do G2 Users Rate Automation Anywhere Agentic Process Automation?

  • Has the product been a good partner in doing business?: 8.7/10 (Category avg: 9.2/10)
  • Quality of Support: 8.7/10 (Category avg: 8.7/10)
  • Ease of Use: 8.9/10 (Category avg: 8.8/10)
  • Ease of Admin: 8.4/10 (Category avg: 8.8/10)

Who Is the Company Behind Automation Anywhere Agentic Process Automation?

  • Seller: Automation Anywhere
  • Company Website:
  • Year Founded: 2003
  • HQ Location: San Jose, CA
  • Twitter: @AutomationAnywh
    55,050 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    2,327 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: RPA Developer, Software Engineer
  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 58% Large, 23% Medium

What Do G2 Reviewers Say About Automation Anywhere Agentic Process Automation?

AI-generated summary from verified user reviews

Pros
  • Users praise the ease of use in Automation Anywhere Agentic Process Automation for simplifying RPA bot creation and management.
  • Users value the ease of automating repetitive tasks with Automation Anywhere, enhancing productivity and efficiency effortlessly.
  • Users appreciate the efficiency of Automation Anywhere, highlighting its ease of use and significant impact on productivity.
  • Users value the automation ease of Automation Anywhere, enabling non-coders to effortlessly build bots and streamline tasks.
  • Users appreciate the intuitive interface of Automation Anywhere, making automation easy and enhancing overall efficiency.
Cons
  • Users find Automation Anywhere's pricing model to be expensive and complex, which can be challenging for small teams.
  • Users find the steep learning curve challenging, especially for beginners navigating advanced features and debugging workflows.
  • Users find the missing features of Automation Anywhere Agentic Process Automation frustrating, limiting their workflow capabilities.
  • Users experience software bugs causing issues like errors in automation and problems with browser extensions.
  • Users often face bot issues including complex debugging and integration challenges, affecting overall usability and performance.

What Are Recent G2 Reviews of Automation Anywhere Agentic Process Automation?

What Are G2 Users Discussing About Automation Anywhere Agentic Process Automation?

HP Workforce Experience Platform

HP Workforce Experience Platform (WXP) is an AI-powered enterprise platform that helps IT teams manage, analyze, and improve the digital employee experience across devices and environments. It provides a single platform to see, understand, and fix how technology impacts employees with full visibility across PCs, Macs, printers, and collaboration devices. WXP uses AI-driven insights from telemetry and employee sentiment to identify productivity blockers, detect anomalies, and recommend actions. It enables proactive support by preventing and resolving issues before they impact employees, using automation and remediation tools. The platform measures and improves digital employee experience through surveys and analytics, while reducing help desk tickets and downtime. It helps optimize IT budgets, plan hardware refresh cycles, and manage software usage more effectively.

Average Rating: 4.2/5.0

Total Reviews: 21

How Do G2 Users Rate HP Workforce Experience Platform?

  • Has the product been a good partner in doing business?: 9.5/10 (Category avg: 9.2/10)
  • Quality of Support: 8.8/10 (Category avg: 8.7/10)
  • Ease of Use: 8.4/10 (Category avg: 8.8/10)
  • Ease of Admin: 9.0/10 (Category avg: 8.8/10)

Who Is the Company Behind HP Workforce Experience Platform?

  • Seller: HP
  • Year Founded: 1939
  • HQ Location: Palo Alto, CA
  • Twitter: @HP
    1,091,979 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    144,241 employees on LinkedIn®
  • Ownership: HPQ

Who Uses This Product?

  • Company Size: 38% Medium, 33% Small

What Are Recent G2 Reviews of HP Workforce Experience Platform?

Workelevate

Workelevate is a Digital Workplace Transformation Platform that brings efficiency to workplace support and elevates employee experience. With its three core offerings—IT Copilot, Digital Employee Experience (DEX), and Endpoint Management—Workelevate empowers employees with faster resolutions, enables IT teams to work smarter with automation, and ensures enterprises achieve higher productivity with optimized resources. 1. IT Copilot An AI-powered digital assistant that takes the load off IT by resolving routine issues instantly—password resets, software installs, troubleshooting, and more. It integrates with leading ITSM platforms like ServiceNow, Jira,BMC, Manage Engine, and Freshservice, cutting down ticket volumes and freeing IT teams to focus on strategic priorities. Highlights: Automates up to 70–75% of repetitive IT tickets Conversational self-service on Teams, Slack, Google chat, and browsers. Request workflows, troubleshooters, and service automation Faster ticket resolutions with minimal IT involvement 2. Digital Employee Experience (DEX) Workelevate ensures employees enjoy a seamless digital workplace. It proactively monitors device performance, captures employee sentiment, and enables IT to address issues before they impact productivity—turning support from reactive to proactive. Highlights: Root Cause Analysis (RCA) and self-healing Device + Technology experience score Employee feedback & campaign engagement Proactive detection and resolution of issues 3. Endpoint Management Workelevate provides IT teams with end-to-end visibility and control over enterprise endpoints. From patching and asset tracking to remote remediation and self-healing, it keeps devices compliant, secure, and optimized without disrupting employees. Highlights: Automated patch detection, scheduling, rollback & compliance Asset inventory & license usage tracking Remote software distribution & endpoint configuration

Average Rating: 4.8/5.0

Total Reviews: 25

How Do G2 Users Rate Workelevate?

  • Has the product been a good partner in doing business?: 9.4/10 (Category avg: 9.2/10)
  • Quality of Support: 9.4/10 (Category avg: 8.7/10)
  • Ease of Use: 9.7/10 (Category avg: 8.8/10)
  • Ease of Admin: 9.5/10 (Category avg: 8.8/10)

Who Is the Company Behind Workelevate?

Who Uses This Product?

  • Top Industries: Information Technology and Services
  • Company Size: 100% Medium, 52% Large

What Are Recent G2 Reviews of Workelevate?

Teamviewer DEX

The TeamViewer DEX platform is a real-time autonomous Digital Employee Experience (DEX) solution that fixes digital workforce problems fast and forever, improving compliance, reducing costs, and delivering a superior digital experience for users.​ Key Capabilities: Autonomous Digital Workplace Management​ Endpoint Troubleshooting Endpoint Automation Employee sentiment surveys and notifications Experience Analytics Patch management Virtual Assistant for ServiceNow ServiceNow embedded troubleshooting and remediation Application Experience Management (AXM) Hardware and software asset management Virtual Desktop Experience (VDX) Software Reclaim Content Distribution for Microsoft Configuration Manager Hardware Lifecycle Management Digital Experience Observability Real-time actions for Microsoft Intune Low code/no code automation​ AI insights and recommendations Business Impact dashboard M365 application monitoring Unified Communications app monitoring Network monitoring

Average Rating: 4.4/5.0

Total Reviews: 60

How Do G2 Users Rate Teamviewer DEX?

  • Has the product been a good partner in doing business?: 8.9/10 (Category avg: 9.2/10)
  • Quality of Support: 8.4/10 (Category avg: 8.7/10)
  • Ease of Use: 8.3/10 (Category avg: 8.8/10)
  • Ease of Admin: 8.1/10 (Category avg: 8.8/10)

Who Is the Company Behind Teamviewer DEX?

  • Seller: TeamViewer
  • Company Website:
  • Year Founded: 2005
  • HQ Location: Goppingen
  • Twitter: @TeamViewer
    48,070 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    2,818 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Information Technology and Services, Oil & Energy
  • Company Size: 68% Large, 17% Medium

What Do G2 Reviewers Say About Teamviewer DEX?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the comprehensive feature set of Teamviewer DEX, enhancing efficiency and user-friendliness in IT management.
  • Users value the automation features of Teamviewer DEX, significantly enhancing efficiency in endpoint management and IT operations.
  • Users value the time-saving automation features of Teamviewer DEX, enhancing efficiency in endpoint management and IT operations.
  • Users appreciate the ease of use of TeamViewer DEX, facilitating quick implementation and efficient remote management.
  • Users highlight the easy implementation of Teamviewer DEX, making it a seamless choice for IT operations.
Cons
  • Users find a steep learning curve with TeamViewer DEX, particularly for newcomers navigating its complex features and UI.
  • Users frequently experience slow customer support, which can hinder the overall effectiveness of Teamviewer DEX.
  • Users find the setup complexity of Teamviewer DEX challenging, especially for newcomers and large environments requiring expert assistance.
  • Users find the license cost to be quite high, especially for small teams or startups, limiting accessibility.
  • Users find the poor interface design of Teamviewer DEX creates a learning curve and hinders user-friendliness.

What Are Recent G2 Reviews of Teamviewer DEX?

What Are G2 Users Discussing About Teamviewer DEX?

Firstbase

Firstbase is the single IT asset management platform for globally distributed teams. It connects directly to the HRIS, MDM, and ITSM tools already powering your business and goes further by automating the physical operations behind them. Where most platforms stop at software, Firstbase fuses SaaS automation with a global physical operations engine. Procurement, warehousing, onboarding, device refresh, offboarding, repair, and ITAD are all managed in one place, with a full audit trail from first shipment to final disposal. The result is fewer hours spent coordinating logistics, fewer devices lost to incomplete offboarding, and the confidence that every employee has the right equipment at the right time, wherever they are in the world.

Average Rating: 4.7/5.0

Total Reviews: 51

How Do G2 Users Rate Firstbase?

  • Has the product been a good partner in doing business?: 9.7/10 (Category avg: 9.2/10)
  • Quality of Support: 9.1/10 (Category avg: 8.7/10)
  • Ease of Use: 9.0/10 (Category avg: 8.8/10)
  • Ease of Admin: 9.3/10 (Category avg: 8.8/10)

Who Is the Company Behind Firstbase?

  • Seller: Firstbase
  • Year Founded: 2019
  • HQ Location: New York City, US
  • Twitter: @Firstbase
    8,475 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    73 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 65% Medium, 14% Large

What Are Recent G2 Reviews of Firstbase?

ControlUp

ControlUp is an end-to-end Digital Experience Monitoring & Optimization platform that allows you to see the overall health status of your entire EUC environment, end-to-end, in real time, from any workspace and from any location.. It delivers rapid root cause analysis and remediation, as well as powerful historical views of complex IT infrastructure. ControlUp’s advanced alerts and automations trigger-and-alert system arms you with incredible power and flexibility to set up alerts and automated actions that will clean up temp directories, or expand disk size, log off idle users, and more, depending on your needs. ControlUp makes it easy to spot and solve your issues before your users’ productivity is hampered in any way.that are tailored for your organization's specific needs, so you’re able to target the exact failure states that are important to you. But ControlUp doesn’t just stop at alerting. ControlUp can take automated actions that will clean up temp directories, or expand disk size, log off idle users, and more, depending on your needs. ControlUp makes it easy to spot and solve your issues before your users’ productivity is hampered in any way. Designed with the Enterprise in mind, ControlUp lets you easily drill down to see detailed metrics for a particular aspect of your infrastructure, all the way down to the users’ session process level. ControlUp works for organizations of any size and to be used by any audience, from IT admin to help desk employee. Real-time data is at the core of our solution, but sometimes you need to see what’s happened in the past to be able to understand and effectively troubleshoot issues. ControlUp offers a one-click, three-day historical view for select metrics from its real-time dashboards. Our proactive monitoring application is cloud-based solution that uses continuous synthetic transaction testing to proactively alert you when the availability of your apps, desktops and network resources are impacted, no matter if these are virtual apps and desktops delivered through Citrix, VMware Horizon, and Microsoft AVD or if you want to monitor your network resources and web apps. From keeping systems running smoothly, keeping users happy and productive, and minimizing cost to the business, ControlUp can set you up for success.

Average Rating: 4.7/5.0

Total Reviews: 11

How Do G2 Users Rate ControlUp?

  • Has the product been a good partner in doing business?: 9.8/10 (Category avg: 9.2/10)
  • Quality of Support: 9.8/10 (Category avg: 8.7/10)
  • Ease of Use: 8.8/10 (Category avg: 8.8/10)
  • Ease of Admin: 9.3/10 (Category avg: 8.8/10)

Who Is the Company Behind ControlUp?

  • Seller: ControlUp Technologies
  • Year Founded: 2012
  • HQ Location: San Francisco, US
  • Twitter: @ControlUp
    2,916 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    418 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 55% Large, 27% Medium

What Are Recent G2 Reviews of ControlUp?

What Are G2 Users Discussing About ControlUp?

Catchpoint

The Internet relies on Catchpoint Global 5000 companies, top online retailers, financial services, cloud infrastructure and services companies, and xSPs trust Catchpoint’s Internet Performance Monitoring (IPM) to detect and resolve internal or external issues across the Internet stack before they impact customers, employees, or digital experiences. Offering Internet Synthetics, RUM, BGP, Heartbeat Monitoring, Distributed Tracing, and performance optimization with high-fidelity data and flexible visualizations, Catchpoint is powered by the world’s largest active agent network to provide real-world user experience visibility and internet stack insights that complement Application Performance Monitoring (APM) to give IT Ops team instant awareness of incidents, root cause insights, and quick resolution.

Average Rating: 4.5/5.0

Total Reviews: 109

How Do G2 Users Rate Catchpoint?

  • Has the product been a good partner in doing business?: 9.3/10 (Category avg: 9.2/10)
  • Quality of Support: 9.1/10 (Category avg: 8.7/10)
  • Ease of Use: 8.4/10 (Category avg: 8.8/10)
  • Ease of Admin: 8.8/10 (Category avg: 8.8/10)

Who Is the Company Behind Catchpoint?

  • Seller: LogicMonitor
  • Company Website:
  • Year Founded: 2007
  • HQ Location: Santa Barbara, CA
  • Twitter: @logicmonitor
    12,430 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    1,258 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Software Engineer
  • Top Industries: Information Technology and Services, Financial Services
  • Company Size: 65% Large, 22% Medium

What Do G2 Reviewers Say About Catchpoint?

AI-generated summary from verified user reviews

Pros
  • Users value Catchpoint for its real-time issue detection, enhancing performance monitoring and speeding up resolution times.
  • Users value Catchpoint for its effective monitoring capabilities, providing real-time insights and proactive issue detection.
  • Users appreciate the real-time alerting features of Catchpoint, enabling quick issue detection and seamless user experience.
  • Users value the real-time alerts from Catchpoint that enhance issue detection and improve system performance monitoring.
  • Users value the real-time alert notifications from Catchpoint, enabling swift issue resolution and enhanced performance monitoring.
Cons
  • Users feel that the pricing is too high and lacks transparency, making it less accessible for smaller teams.
  • Users find the complex configuration challenging initially, as it requires time to learn and master the features.
  • Users find the complex setup of Catchpoint challenging initially, requiring time to learn and configure its features.
  • Users report data inaccuracy with Catchpoint, noting false alerts that misrepresent test case failures during manual checks.
  • Users find the difficult learning curve of Catchpoint challenging initially, though it becomes easier with time.

What Are Recent G2 Reviews of Catchpoint?

What Are G2 Users Discussing About Catchpoint?

HappySignals Experience Management for IT

HappySignals is the IT Experience Intelligence platform that puts people at the heart of IT decisions. Going beyond traditional CSAT scores and DEX telemetry, HappySignals connects continuous, high-response employee feedback to real operational and technical data — giving IT leaders the full picture of how technology actually feels to the people using it, and where it's quietly costing them time. IT dashboards can show green while employees silently struggle. Tickets close, SLAs are met, but frustration stays. HappySignals reveals what those metrics miss. With research-backed surveys, external benchmarks, and consistently high response rates, IT teams get trustworthy, comparable data — broken down by role, location, team, service, and channel — so leaders can spot hidden pockets of poor experience and prioritize the fixes that create the most value. What makes HappySignals different: - The whole story behind the experience — combine experience and operational data to see not just the score, but exactly why people feel the way they do. - Validated surveys and global benchmarks — standardized, research-backed surveys that accelerate time-to-value and show you what good looks like across peers, regions, and services. - An AI-powered experience advisor — ask any question and get clear answers in seconds, with themes, summaries, and executive-ready reports drawn from over a decade of experience insights and millions of responses. - Lost productivity measurement — translate experience into business impact by quantifying the time employees lose to IT friction, and prove ROI in language the business understands. - Ready to deploy — certified integrations with ServiceNow, BMC, Nexthink, and more, with a proven methodology out of the box. ISO 27001:2022 certified, GDPR-aligned, and hosted on Microsoft Azure with global data center options. Customers consistently uncover that 13% of tickets drive 80% of lost productivity, achieve 20–40% higher response rates than typical CSAT surveys, and recover an average of 26% of lost time in the first year. Leading IT organizations including Nestlé, Campari Group, Cargotec, Invesco, Suntory, Siemens Healthineers and Wiley use HappySignals to evolve IT from a cost center into a strategic business partner — turning experience into intelligence, and intelligence into real impact. Built for CIOs, IT leaders, service delivery managers, ITSM and DEX owners, and digital workplace teams.

Average Rating: 4.8/5.0

Total Reviews: 27

How Do G2 Users Rate HappySignals Experience Management for IT?

  • Has the product been a good partner in doing business?: 9.8/10 (Category avg: 9.2/10)
  • Quality of Support: 9.9/10 (Category avg: 8.7/10)
  • Ease of Use: 9.6/10 (Category avg: 8.8/10)
  • Ease of Admin: 9.4/10 (Category avg: 8.8/10)

Who Is the Company Behind HappySignals Experience Management for IT?

  • Seller: HappySignals OY
  • Company Website:
  • Year Founded: 2014
  • HQ Location: Helsinki, Southern Finland
  • Twitter: @HappySignalsLtd
    570 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    46 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Information Technology and Services
  • Company Size: 100% Large, 3% Medium

What Are Recent G2 Reviews of HappySignals Experience Management for IT?

What Are G2 Users Discussing About HappySignals Experience Management for IT?

DRYiCE AEX

DRYiCE AEX is an end-to-end digital workplace solution that transforms employee experience and fosters productivity while optimizing costs through AI, automation, and self-help capabilities. AEX automates user productivity with proactive monitoring and remediation, enables personalized anytime support, and pre-emptively resolves system and application issues through unassisted automation and self-heal mechanism. It simplifies employee experience by fulfilling everyday IT and business service requests through a unified enterprise digital marketplace and a Natural Language Processing (NLP) driven virtual assistant. Business stakeholders can drive valuable and actionable insights with user experience monitoring and reporting. With 50+ out-of-box use cases, pre-configured customer-tested IT and business catalogs, and the flexibility to customize use cases on-the-go AEX delivers business value quickly.

Average Rating: 4.5/5.0

Total Reviews: 12

How Do G2 Users Rate DRYiCE AEX?

  • Has the product been a good partner in doing business?: 8.7/10 (Category avg: 9.2/10)
  • Quality of Support: 8.3/10 (Category avg: 8.7/10)
  • Ease of Use: 9.3/10 (Category avg: 8.8/10)
  • Ease of Admin: 9.4/10 (Category avg: 8.8/10)

Who Is the Company Behind DRYiCE AEX?

  • Seller: HCL Technologies
  • Year Founded: 1999
  • HQ Location: Noida, Uttar Pradesh
  • Twitter: @hcltech
    425,043 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    258,955 employees on LinkedIn®
  • Ownership: NSE - National Stock Exchange of India

Who Uses This Product?

  • Company Size: 33% Large, 33% Medium

What Are Recent G2 Reviews of DRYiCE AEX?

Absolute Secure Access

Absolute Secure Access (formerly NetMotion by Absolute) is one of the company’s core product lines, which was added through the acquisition of NetMotion in July 2021. The product portfolio provides resilient network connectivity for users to securely access critical resources in the public cloud, private data centers, and on-premises. These products allow users to transition from traditional VPN to a resilient Zero Trust approach, without impairing productivity or admin controls. Absolute Secure Access encompasses three products: • Absolute VPN provides security and confidentiality for data in motion by means of encryption and access controls. It also offers benefits to the end user, such as making tunnel and network sessions resilient and optimizing streaming video and audio. • Absolute ZTNA provides a software-defined perimeter via Zero Trust Network Access, creating a context-based, logical access boundary around an application or set of applications – wherever they're hosted. It shields applications from the Internet, making them invisible to unauthorized users. Access policies are enforced at the endpoint, avoiding latency and any data transgression. • Absolute Insights™ for Network offers diagnostic and experience monitoring capabilities across endpoints and network, allowing organizations to proactively monitor, investigate, and remediate end user performance issues quickly and at scale, even on networks that are not company-owned or managed

Average Rating: 4.7/5.0

Total Reviews: 225

How Do G2 Users Rate Absolute Secure Access?

  • Has the product been a good partner in doing business?: 9.2/10 (Category avg: 9.2/10)
  • Quality of Support: 9.3/10 (Category avg: 8.7/10)
  • Ease of Use: 9.1/10 (Category avg: 8.8/10)
  • Ease of Admin: 8.7/10 (Category avg: 8.8/10)

Who Is the Company Behind Absolute Secure Access?

  • Seller: Absolute Security
  • Company Website:
  • Year Founded: 1993
  • HQ Location: British Columbia, Canada
  • Twitter: @absolutecorp
    3,903 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    1,259 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: IT Director, System Administrator
  • Top Industries: Law Enforcement, Government Administration
  • Company Size: 62% Medium, 25% Large

What Do G2 Reviewers Say About Absolute Secure Access?

AI-generated summary from verified user reviews

Pros
  • Users commend the ease of use of Absolute Secure Access, appreciating its flexible functionality and user-friendly interface.
  • Users value the connectivity stability of Absolute Secure Access, enabling seamless transitions between networks without disconnections.
  • Users appreciate the reliable and easy-to-manage secure access of Absolute Secure Access, enhancing their remote work experience.
  • Users find the VPN efficiency of Absolute Secure Access enhances performance, even under challenging network conditions.
  • Users praise the reliability of Absolute Secure Access, benefiting from seamless connections and effective threat management.
Cons
  • Users face access issues due to domain field confusion and poor integration support, leading to frustrating experiences.
  • Users find the initial setup and policy configuration complex, leading to a steep learning curve for effective use.
  • Users find the complex implementation process challenging, particularly during setup and policy configuration.
  • Users find the expensive pricing of Absolute Secure Access to be a significant drawback for its overall value.
  • Users find integration issues challenging, as it complicates access to advanced features and support during setup.

What Are Recent G2 Reviews of Absolute Secure Access?

What Are G2 Users Discussing About Absolute Secure Access?

Goliath Performance Monitor

Goliath Technologies offers EUC Observability software equipped with embedded intelligence, AI, and automation. This empowers IT professionals to anticipate issues before they arise, swiftly troubleshoot when problems occur, and document root causes for implementing lasting solutions. Goliath allows IT teams to objectively report on the quality of the user experience they deliver, no matter where your IT workloads are hosted. With unique partnerships and integrations with Oracle Health EHR, Epic, and others, Goliath is purpose-built for health IT to address EHR speed & reliability issues that impact both clinician and patient experience. Regardless of industry or EUC technology, Goliath offers one EUC Observability platform for any virtual app or desktop - Citrix, Omnissa Horizon, AVD, W365, Amazon WorkSpaces, AWS EC2, Azure VM.

Average Rating: 4.9/5.0

Total Reviews: 13

How Do G2 Users Rate Goliath Performance Monitor?

  • Has the product been a good partner in doing business?: 9.4/10 (Category avg: 9.2/10)
  • Quality of Support: 9.8/10 (Category avg: 8.7/10)
  • Ease of Use: 9.2/10 (Category avg: 8.8/10)
  • Ease of Admin: 9.4/10 (Category avg: 8.8/10)

Who Is the Company Behind Goliath Performance Monitor?

  • Seller: Goliath Technologies
  • Year Founded: 2010
  • HQ Location: Berwyn, Pennsylvania
  • Twitter: @GoliathSolution
    1,466 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    32 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Information Technology and Services
  • Company Size: 69% Large, 23% Small

What Are Recent G2 Reviews of Goliath Performance Monitor?

Bijou Barry
BB
Researched and written by Bijou Barry
Updated October 3, 2024