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DRYiCE AEX Reviews & Product Details

DRYiCE AEX Overview

What is DRYiCE AEX?

DRYiCE AEX is an end-to-end digital workplace solution that transforms employee experience and fosters productivity while optimizing costs through AI, automation, and self-help capabilities. AEX automates user productivity with proactive monitoring and remediation, enables personalized anytime support, and pre-emptively resolves system and application issues through unassisted automation and self-heal mechanism. It simplifies employee experience by fulfilling everyday IT and business service requests through a unified enterprise digital marketplace and a Natural Language Processing (NLP) driven virtual assistant. Business stakeholders can drive valuable and actionable insights with user experience monitoring and reporting. With 50+ out-of-box use cases, pre-configured customer-tested IT and business catalogs, and the flexibility to customize use cases on-the-go AEX delivers business value quickly.

DRYiCE AEX Details
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Product Description

DRYiCE AEX is an end-to-end digital workplace solution that transforms employee experience and fosters productivity while optimizing costs through AI, automation, and self-help capabilities. AEX automates user productivity with proactive monitoring and remediation, enables personalized anytime support, and pre-emptively resolves system and application issues through unassisted automation and self-heal mechanism. It simplifies employee experience by fulfilling everyday IT and business service requests through a unified enterprise digital marketplace and a Natural Language Processing (NLP) driven virtual assistant. Business stakeholders can drive valuable and actionable insights with user experience monitoring and reporting. With 50+ out-of-box use cases, pre-configured customer-tested IT and business catalogs, and the flexibility to customize use cases on-the-go AEX delivers business value quickly.


Seller Details
Year Founded
1999
HQ Location
Noida, Uttar Pradesh
Twitter
@hcltech
445,038 Twitter followers
LinkedIn® Page
www.linkedin.com
244,701 employees on LinkedIn®
Ownership
NSE - National Stock Exchange of India
Total Revenue (USD mm)
$706,760
Description

HCLSoftware, a division of HCLTech, develops, markets, sells, and supports software for AI and Automation, Data, Analytics and Insights, Digital Transformation, and Enterprise Security. HCLSoftware is the cloud-native solution factory for enterprise software and powers millions of apps at more than 20,000 organizations, including more than half of the Fortune 1000 and Global 2000 companies. HCLSoftware's mission is to drive ultimate customer success through relentless product innovation.


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Recent DRYiCE AEX Reviews

AK
Anup K.Enterprise (> 1000 emp.)
5.0 out of 5
"Its an digital workspace, which help user and employee to practice and create innovative ideas ."
It has AI which help in productivity and practicing about latest technology.It is easy to use for the user. And for the support there are customer ...
Ajay G.
AG
Ajay G.Small-Business (50 or fewer emp.)
4.5 out of 5
"User and implementation Experience"
The biggest win with DRYiCE AEX is its utilization of artificial intelligence across facets of employee experience. Using NLP and ML, it lets emplo...
mellacheruvu N.
MN
mellacheruvu N.Mid-Market (51-1000 emp.)
4.5 out of 5
"User friendly and intuitive"
Features and easy to understand. Colour combination of icons is eye catching
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12 DRYiCE AEX Reviews

4.5 out of 5
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12 DRYiCE AEX Reviews
4.5 out of 5
12 DRYiCE AEX Reviews
4.5 out of 5
G2 reviews are authentic and verified.
Ajay G.
AG
Advisory to Digital Transformation
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about DRYiCE AEX?

The biggest win with DRYiCE AEX is its utilization of artificial intelligence across facets of employee experience. Using NLP and ML, it lets employees easily get the support they need, fast, in an intuitive, humanlike way.

I would say the upside to that is - it allows for productivity and job satisfaction boost by providing a smooth, engaging work experience. Review collected by and hosted on G2.com.

What do you dislike about DRYiCE AEX?

While DRYiCE AEX offers many benefits, there are a few downsides to consider:

1 - Complexity: Users who are new to automation and AI driven solution, DRYiCE AEX can have a steep learning curve.

2 - Integration Challenges: DRyiCE AEX integration with existing IT systems, tools and processes within an organization can be tricky.

3 - Understanding Complex Queries: However, the AI assistant sometimes has trouble with very specific, or complex questions.

Downsides of Using DRYiCE AEX:

1 - Initial Setup and training

2 - Ongoing Maintenance

3 - Overall Cost Review collected by and hosted on G2.com.

What problems is DRYiCE AEX solving and how is that benefiting you?

As an independent consultant, DRYiCE AEX I have used it when employed in my past career and have witnessed in the current role that using this platform has solved several problems and provide significant benefits:

Problems Solved

1. High Wait Times.

2. Low First-Call Resolution.

3. Multiple Systems for Routine Tasks.

4. Poor User Experience.

5. Language Inconsistencies.

6. Lack of 24/7 Support.

My client has experienced many benefits. The collective response I am putting here as:

1. Increased Productivity.

2. Improved Client Satisfaction.

3. Cost Savings.

4. Scalability.

5. 24/7 Availability.

6. Customization. Review collected by and hosted on G2.com.

AK
Consultant
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about DRYiCE AEX?

It has AI which help in productivity and practicing about latest technology.It is easy to use for the user. And for the support there are customer support and Ai . And all the utility and implimenting function is easy. Integration is also compactiable. Review collected by and hosted on G2.com.

What do you dislike about DRYiCE AEX?

It is a bit difficult to use by new user , And frequency of use for new user is a bit low because of difficulty. Review collected by and hosted on G2.com.

What problems is DRYiCE AEX solving and how is that benefiting you?

For practicing about new technologies and new ideas . It also helps in understanding things by implementing it in practice mode. Review collected by and hosted on G2.com.

Tushar K.
TK
Software Developer
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about DRYiCE AEX?

the automation marketplace provides a diverse array of automation assets covering varrious domain easy to use

this accelerates the automation journey enabling faster realization of benifit and roi or ease to implementation

user can tailor automation solution to fit their unique buisness requirement and integret them . the automation marketplace foster a community driven approach to automation for customer support,overall the automation marketplace of DRYiCE AEX stand out of key feature empowering organization to access deploy, frequency of use and customize automation solution and ease of implementation and customer support.thus driving digital transformation. Review collected by and hosted on G2.com.

What do you dislike about DRYiCE AEX?

complexity, like many comprehensive automation platform, DRYiCE AEX may have a steep learning curve for users who are new to automation,

integration challenge, integration DRYiCE AEX with existing IT systems,tools, and process within an organization.

cost, while DRYiCE AEX offer a range of feature and benifits the cost of licensing, implementation and ongoing maintenance Review collected by and hosted on G2.com.

What problems is DRYiCE AEX solving and how is that benefiting you?

inceased efficiency

cost saving

enhanced descision-making

competative advantage Review collected by and hosted on G2.com.

JS
Senori Project Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about DRYiCE AEX?

I have been using DRYice AEX for quite sometime and it has completely transformed how I manage my data. The user interface is intutive and making it easy to navigate and find tools I need. The customer support team is also very helpful and responsive when we reach out for any issue. Review collected by and hosted on G2.com.

What do you dislike about DRYiCE AEX?

I encountered few bugs which reduced my workflow sometimes also the initial setup was quite confusing. Review collected by and hosted on G2.com.

What problems is DRYiCE AEX solving and how is that benefiting you?

It allows real time data analysis enabling users to make quick desicions based on the latest information. Review collected by and hosted on G2.com.

mellacheruvu N.
MN
Senior Consultant
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about DRYiCE AEX?

Features and easy to understand. Colour combination of icons is eye catching Review collected by and hosted on G2.com.

What do you dislike about DRYiCE AEX?

User interface and front end view. These can be a bit moderate Review collected by and hosted on G2.com.

What problems is DRYiCE AEX solving and how is that benefiting you?

It is AI enabled and prompts are helpful to fetch the required information Review collected by and hosted on G2.com.

UM
Administratot
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about DRYiCE AEX?

It's driven employee experiance product that uses natural language processing to mimic human interaction and adapt to user needs. Review collected by and hosted on G2.com.

What do you dislike about DRYiCE AEX?

It has been affected by multiple security vulnerability including a lack of clickjackingprotection so need to improve. Review collected by and hosted on G2.com.

What problems is DRYiCE AEX solving and how is that benefiting you?

It help organisation improve user experiance for employees and customers, and reduce human error. Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about DRYiCE AEX?

I like the flexibilty and use cases it supports with AI Technologies. It has already industry tested usecases which helps us to simplify our requirement and it's solution. Review collected by and hosted on G2.com.

What do you dislike about DRYiCE AEX?

Need to work with team for tool integration which takes more time. Review collected by and hosted on G2.com.

What problems is DRYiCE AEX solving and how is that benefiting you?

It's helping us in Automation to integrate with ticketing tool and Ansible with the help of API Exposure. Review collected by and hosted on G2.com.

Bhanu Pratap S.
BS
Sr.computer vision expert
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
(Original )Information
What do you like best about DRYiCE AEX?

What I like in DRYiCE AEX is its user-friendly and easy to implement user interface, its features are awesome; dryice aex is one of the best tools for the automation process, Also its secure, so one can use it for his/her business without hesitation, If any problem accures customer support is ready to help Review collected by and hosted on G2.com.

What do you dislike about DRYiCE AEX?

its price, that's it. Many of its alternatives provide same features with less payment, so they should look into it Review collected by and hosted on G2.com.

What problems is DRYiCE AEX solving and how is that benefiting you?

It makes process automate so we can save time as well as cost can be minimize with help of this and it also save manpower Review collected by and hosted on G2.com.

Anand L.
AL
Senior Software Engineer
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
What do you like best about DRYiCE AEX?

It uses NLP and gen AI to solve user problem Review collected by and hosted on G2.com.

What do you dislike about DRYiCE AEX?

It is kind of slow but getting updated.

And sometimes it gets stuck Review collected by and hosted on G2.com.

What problems is DRYiCE AEX solving and how is that benefiting you?

It is integrated as a chatbot and now assists the users for their queries by using AI and NLP Review collected by and hosted on G2.com.

Kartik A.
KA
Programmer Analyst Trainee
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about DRYiCE AEX?

There are many things to like about DRYiCE AEX. The company strongly focuses on customer service and providing a great user experience. They also have a wide range of features and integrations that make it a very powerful tool for businesses. Review collected by and hosted on G2.com.

What do you dislike about DRYiCE AEX?

There are a few dislikes about DRYiCE AEX. Some users find the software difficult to use and navigate. Some users have reported that the software is inaccurate and can sometimes delete files that it should not. Review collected by and hosted on G2.com.

What problems is DRYiCE AEX solving and how is that benefiting you?

DRYiCE AEX is software that helps businesses automate their processes and improve efficiency. It is designed to help enterprises to manage their data, automate their workflows, and improve communication. Review collected by and hosted on G2.com.