Employee engagement software helps organizations solicit and track feedback from their employees, recognize employee achievements, and promote positive activity. Employee engagement tools are used to draw actionable insights from employee feedback. Organizations use employee engagement software to understand employee sentiment, promote company-wide recognition of employee success, and to promote positive activities that benefit the health or wellness of the organization or its employees.
Employee engagement software is most commonly implemented in HR departments as either a supplemental tool or direct replacement for the traditional performance review process. Employee engagement tools solicit employee feedback through pulse surveys, which are succinct surveys sent to employees at regular intervals with a curated list of questions designed to accurately evaluate employee engagement and the employee experience.
Many employee engagement tools offer users access to libraries of questions that can be used to build custom pulse surveys for distribution among employees. Employee engagement software is often implemented as a standalone solution, though some HR management suites may offer employee engagement tools as part of an integrated suite.
To qualify for inclusion in the Employee Engagement category, a product must:
Enable users to conduct employee pulse surveys to gauge employee satisfaction
Allow users to design and distribute custom pulse surveys
Organize and maintain data collected from pulse surveys for reporting purposes
Promote employee recognition through internal communication channels
