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Best E-Commerce Personalization Software with Optimization Capabilities

Benefits of E-Commerce Personalization Software with Optimization capabilities include: Track the performance of different versions of templates and suggest optimizations
Below are the top-rated E-Commerce Personalization Software with Optimization capabilities, as verified by G2’s Research team. Real users have identified Optimization as an important function of E-Commerce Personalization Software. Compare different products that offer this feature so you can decide which is best for your business needs.

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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20 Listings in E-Commerce Personalization Available
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Moosend is an affordable, intuitive platform, suitable both for beginners and seasoned marketers. Thanks to its 1-day implementation, 100+ email templates, automation recipes, and AI Writer, user

    Users
    • CEO
    • Owner
    Industries
    • Marketing and Advertising
    • Information Technology and Services
    Market Segment
    • 82% Small-Business
    • 13% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Moosend Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    116
    Email Marketing
    70
    Automation
    52
    Customer Support
    51
    Intuitive
    40
    Cons
    Limited Templates
    21
    Expensive
    18
    Lack of Customization
    18
    Missing Features
    18
    Limited Features
    17
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Moosend features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.2
    8.9
    User Data
    Average: 8.6
    8.9
    Targeting
    Average: 8.6
    8.9
    Content
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Sitecore
    Company Website
    Year Founded
    2001
    HQ Location
    San Francisco, CA
    Twitter
    @Sitecore
    19,904 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,751 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Moosend is an affordable, intuitive platform, suitable both for beginners and seasoned marketers. Thanks to its 1-day implementation, 100+ email templates, automation recipes, and AI Writer, user

Users
  • CEO
  • Owner
Industries
  • Marketing and Advertising
  • Information Technology and Services
Market Segment
  • 82% Small-Business
  • 13% Mid-Market
Moosend Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
116
Email Marketing
70
Automation
52
Customer Support
51
Intuitive
40
Cons
Limited Templates
21
Expensive
18
Lack of Customization
18
Missing Features
18
Limited Features
17
Moosend features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.2
8.9
User Data
Average: 8.6
8.9
Targeting
Average: 8.6
8.9
Content
Average: 8.8
Seller Details
Seller
Sitecore
Company Website
Year Founded
2001
HQ Location
San Francisco, CA
Twitter
@Sitecore
19,904 Twitter followers
LinkedIn® Page
www.linkedin.com
1,751 employees on LinkedIn®
(283)4.5 out of 5
Optimized for quick response
6th Easiest To Use in E-Commerce Personalization software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    At AB Tasty, we’re your partner for pushing great ideas even further through optimization. We achieve this by empowering brands to build better experiences using personalization, experimentation, reco

    Users
    No information available
    Industries
    • Retail
    • Cosmetics
    Market Segment
    • 47% Mid-Market
    • 36% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • AB Tasty Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    58
    Customer Support
    52
    Experience
    29
    Testing Efficiency
    26
    A/B Testing
    25
    Cons
    Learning Curve
    10
    Limitations
    9
    Testing Difficulties
    9
    Missing Features
    8
    Technical Issues
    8
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • AB Tasty features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.2
    7.6
    User Data
    Average: 8.6
    8.3
    Targeting
    Average: 8.6
    8.3
    Content
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    AB Tasty
    Company Website
    Year Founded
    2009
    HQ Location
    PARIS, France
    Twitter
    @ABTasty
    12,149 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    356 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

At AB Tasty, we’re your partner for pushing great ideas even further through optimization. We achieve this by empowering brands to build better experiences using personalization, experimentation, reco

Users
No information available
Industries
  • Retail
  • Cosmetics
Market Segment
  • 47% Mid-Market
  • 36% Enterprise
AB Tasty Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
58
Customer Support
52
Experience
29
Testing Efficiency
26
A/B Testing
25
Cons
Learning Curve
10
Limitations
9
Testing Difficulties
9
Missing Features
8
Technical Issues
8
AB Tasty features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.2
7.6
User Data
Average: 8.6
8.3
Targeting
Average: 8.6
8.3
Content
Average: 8.8
Seller Details
Seller
AB Tasty
Company Website
Year Founded
2009
HQ Location
PARIS, France
Twitter
@ABTasty
12,149 Twitter followers
LinkedIn® Page
www.linkedin.com
356 employees on LinkedIn®

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(504)4.5 out of 5
Optimized for quick response
View top Consulting Services for MoEngage
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Entry Level Price:Free Upto 10,000 Month...
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    MoEngage is a cross-channel customer engagement platform built for marketers and product owners who value agility over cumbersome complexity. We help consumer brands adapt quickly to evolving customer

    Users
    • Digital Marketing Manager
    • Product Manager
    Industries
    • Financial Services
    • Online Media
    Market Segment
    • 55% Mid-Market
    • 24% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • MoEngage Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    124
    Features
    81
    Analytics
    72
    Customer Support
    68
    Helpful
    61
    Cons
    Missing Features
    45
    Expensive
    29
    Limited Features
    29
    Learning Curve
    28
    Complexity
    23
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • MoEngage features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.2
    9.0
    User Data
    Average: 8.6
    9.1
    Targeting
    Average: 8.6
    9.0
    Content
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    MoEngage
    Company Website
    Year Founded
    2014
    HQ Location
    San Francisco, California
    Twitter
    @moengage
    2,483 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    845 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

MoEngage is a cross-channel customer engagement platform built for marketers and product owners who value agility over cumbersome complexity. We help consumer brands adapt quickly to evolving customer

Users
  • Digital Marketing Manager
  • Product Manager
Industries
  • Financial Services
  • Online Media
Market Segment
  • 55% Mid-Market
  • 24% Small-Business
MoEngage Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
124
Features
81
Analytics
72
Customer Support
68
Helpful
61
Cons
Missing Features
45
Expensive
29
Limited Features
29
Learning Curve
28
Complexity
23
MoEngage features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.2
9.0
User Data
Average: 8.6
9.1
Targeting
Average: 8.6
9.0
Content
Average: 8.8
Seller Details
Seller
MoEngage
Company Website
Year Founded
2014
HQ Location
San Francisco, California
Twitter
@moengage
2,483 Twitter followers
LinkedIn® Page
www.linkedin.com
845 employees on LinkedIn®
(673)4.5 out of 5
Optimized for quick response
9th Easiest To Use in E-Commerce Personalization software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    WebEngage is a full-stack Retention OS that simplifies customer engagement for 800+ brands across the globe. The platform enables businesses to build personalized and meaningful relationships with the

    Users
    • Product Manager
    • Marketing Automation Specialist
    Industries
    • Financial Services
    • Education Management
    Market Segment
    • 56% Mid-Market
    • 27% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • WebEngage Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    204
    Features
    126
    Journey Creation
    119
    Customer Support
    118
    Helpful
    110
    Cons
    Missing Features
    71
    Poor Customer Support
    54
    Slow Performance
    54
    Slow Loading
    49
    Limited Features
    47
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • WebEngage features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 9.2
    8.7
    User Data
    Average: 8.6
    8.7
    Targeting
    Average: 8.6
    8.2
    Content
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    WebEngage
    Company Website
    Year Founded
    2011
    HQ Location
    Mumbai
    Twitter
    @webengage
    5,157 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    471 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

WebEngage is a full-stack Retention OS that simplifies customer engagement for 800+ brands across the globe. The platform enables businesses to build personalized and meaningful relationships with the

Users
  • Product Manager
  • Marketing Automation Specialist
Industries
  • Financial Services
  • Education Management
Market Segment
  • 56% Mid-Market
  • 27% Small-Business
WebEngage Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
204
Features
126
Journey Creation
119
Customer Support
118
Helpful
110
Cons
Missing Features
71
Poor Customer Support
54
Slow Performance
54
Slow Loading
49
Limited Features
47
WebEngage features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 9.2
8.7
User Data
Average: 8.6
8.7
Targeting
Average: 8.6
8.2
Content
Average: 8.8
Seller Details
Seller
WebEngage
Company Website
Year Founded
2011
HQ Location
Mumbai
Twitter
@webengage
5,157 Twitter followers
LinkedIn® Page
www.linkedin.com
471 employees on LinkedIn®
(225)4.4 out of 5
Optimized for quick response
View top Consulting Services for Salesforce Marketing Cloud Personalization (formerly Interaction Studio)
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Entry Level Price:$100,000.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Today, customers expect outreach from brands to always be personalized to their wants and needs. Not providing these personalized experiences can be expensive, causing customers to opt out and brands

    Users
    No information available
    Industries
    • Computer Software
    • Marketing and Advertising
    Market Segment
    • 51% Mid-Market
    • 22% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Salesforce Marketing Cloud Personalization (formerly Interaction Studio) Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    27
    Personalization
    22
    Experience
    16
    Analytics
    15
    Engagement
    15
    Cons
    Expensive
    12
    Complexity
    7
    Learning Curve
    7
    Required Expertise
    7
    Slow Performance
    7
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Salesforce Marketing Cloud Personalization (formerly Interaction Studio) features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.2
    8.1
    User Data
    Average: 8.6
    8.9
    Targeting
    Average: 8.6
    8.5
    Content
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    1999
    HQ Location
    San Francisco, CA
    Twitter
    @salesforce
    584,242 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    78,543 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Today, customers expect outreach from brands to always be personalized to their wants and needs. Not providing these personalized experiences can be expensive, causing customers to opt out and brands

Users
No information available
Industries
  • Computer Software
  • Marketing and Advertising
Market Segment
  • 51% Mid-Market
  • 22% Enterprise
Salesforce Marketing Cloud Personalization (formerly Interaction Studio) Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
27
Personalization
22
Experience
16
Analytics
15
Engagement
15
Cons
Expensive
12
Complexity
7
Learning Curve
7
Required Expertise
7
Slow Performance
7
Salesforce Marketing Cloud Personalization (formerly Interaction Studio) features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.2
8.1
User Data
Average: 8.6
8.9
Targeting
Average: 8.6
8.5
Content
Average: 8.8
Seller Details
Company Website
Year Founded
1999
HQ Location
San Francisco, CA
Twitter
@salesforce
584,242 Twitter followers
LinkedIn® Page
www.linkedin.com
78,543 employees on LinkedIn®
(198)4.8 out of 5
7th Easiest To Use in E-Commerce Personalization software
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Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    We help businesses increase their online conversions, allowing experimentation without restrictions. With our simple approach and market-leading technology, we enhance digital experiences with an abso

    Users
    • Marketing Manager
    Industries
    • Leisure, Travel & Tourism
    • Marketing and Advertising
    Market Segment
    • 43% Small-Business
    • 38% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Webtrends Optimize Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    33
    Ease of Use
    20
    Helpful
    20
    Experience
    16
    Implementation Ease
    14
    Cons
    Learning Curve
    6
    Poor Interface
    5
    Dashboard Issues
    4
    Difficult Learning
    4
    Poor UI
    4
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Webtrends Optimize features and usability ratings that predict user satisfaction
    9.8
    Has the product been a good partner in doing business?
    Average: 9.2
    9.4
    User Data
    Average: 8.6
    9.9
    Targeting
    Average: 8.6
    9.6
    Content
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2000
    HQ Location
    Egham, GB
    Twitter
    @WTOptimize
    187 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    41 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

We help businesses increase their online conversions, allowing experimentation without restrictions. With our simple approach and market-leading technology, we enhance digital experiences with an abso

Users
  • Marketing Manager
Industries
  • Leisure, Travel & Tourism
  • Marketing and Advertising
Market Segment
  • 43% Small-Business
  • 38% Mid-Market
Webtrends Optimize Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
33
Ease of Use
20
Helpful
20
Experience
16
Implementation Ease
14
Cons
Learning Curve
6
Poor Interface
5
Dashboard Issues
4
Difficult Learning
4
Poor UI
4
Webtrends Optimize features and usability ratings that predict user satisfaction
9.8
Has the product been a good partner in doing business?
Average: 9.2
9.4
User Data
Average: 8.6
9.9
Targeting
Average: 8.6
9.6
Content
Average: 8.8
Seller Details
Year Founded
2000
HQ Location
Egham, GB
Twitter
@WTOptimize
187 Twitter followers
LinkedIn® Page
www.linkedin.com
41 employees on LinkedIn®
(437)4.3 out of 5
Optimized for quick response
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    SAP Emarsys is the customer engagement solution of Intelligent CX from SAP, empowering businesses to deliver personalized, AI-driven, omnichannel experiences. Built for scalability and extensibili

    Users
    • Marketing Director
    • Marketing Manager
    Industries
    • Retail
    • Apparel & Fashion
    Market Segment
    • 54% Mid-Market
    • 25% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Emarsys is a marketing automation platform that provides personalized customer interactions, segmentation capabilities, and detailed analytics for tracking campaign success.
    • Users like the platform's easy-to-use automation tools, strong segmentation capabilities, and detailed analytics which streamline marketing efforts, save time, and allow for highly targeted campaigns.
    • Users experienced challenges with the initial setup and learning curve of the platform, found the pricing options unaffordable for smaller businesses, and reported difficulties with customer support and integrating with older systems.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • SAP Emarsys Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    34
    Features
    26
    Automation
    21
    Experience
    19
    Helpful
    19
    Cons
    Missing Features
    15
    Learning Curve
    13
    Limited Features
    11
    Limited Functionality
    11
    Complexity
    10
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • SAP Emarsys features and usability ratings that predict user satisfaction
    8.6
    Has the product been a good partner in doing business?
    Average: 9.2
    8.8
    User Data
    Average: 8.6
    9.0
    Targeting
    Average: 8.6
    8.6
    Content
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Emarsys
    Company Website
    Year Founded
    2000
    HQ Location
    Vienna, Austria
    LinkedIn® Page
    www.linkedin.com
    876 employees on LinkedIn®
    Ownership
    SAP
Product Description
How are these determined?Information
This description is provided by the seller.

SAP Emarsys is the customer engagement solution of Intelligent CX from SAP, empowering businesses to deliver personalized, AI-driven, omnichannel experiences. Built for scalability and extensibili

Users
  • Marketing Director
  • Marketing Manager
Industries
  • Retail
  • Apparel & Fashion
Market Segment
  • 54% Mid-Market
  • 25% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Emarsys is a marketing automation platform that provides personalized customer interactions, segmentation capabilities, and detailed analytics for tracking campaign success.
  • Users like the platform's easy-to-use automation tools, strong segmentation capabilities, and detailed analytics which streamline marketing efforts, save time, and allow for highly targeted campaigns.
  • Users experienced challenges with the initial setup and learning curve of the platform, found the pricing options unaffordable for smaller businesses, and reported difficulties with customer support and integrating with older systems.
SAP Emarsys Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
34
Features
26
Automation
21
Experience
19
Helpful
19
Cons
Missing Features
15
Learning Curve
13
Limited Features
11
Limited Functionality
11
Complexity
10
SAP Emarsys features and usability ratings that predict user satisfaction
8.6
Has the product been a good partner in doing business?
Average: 9.2
8.8
User Data
Average: 8.6
9.0
Targeting
Average: 8.6
8.6
Content
Average: 8.8
Seller Details
Seller
Emarsys
Company Website
Year Founded
2000
HQ Location
Vienna, Austria
LinkedIn® Page
www.linkedin.com
876 employees on LinkedIn®
Ownership
SAP
(212)4.3 out of 5
View top Consulting Services for Acquia Digital Experience Platform
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Entry Level Price:$134 per month
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    The Acquia Platform helps businesses transform to meet the ever changing needs of the digital world. Unify your business and technical teams together around one platform that helps you build amazing d

    Users
    • Drupal Developer
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 33% Small-Business
    • 33% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Acquia Digital Experience Platform Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    17
    Customer Support
    11
    Hosting Services
    9
    Experience
    8
    Security
    8
    Cons
    Expensive
    7
    Missing Features
    6
    Poor Customer Support
    5
    Limited Customization
    4
    Limited Features
    4
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Acquia Digital Experience Platform features and usability ratings that predict user satisfaction
    8.6
    Has the product been a good partner in doing business?
    Average: 9.2
    8.5
    User Data
    Average: 8.6
    8.5
    Targeting
    Average: 8.6
    9.1
    Content
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Acquia
    Company Website
    Year Founded
    2007
    HQ Location
    Boston, MA
    Twitter
    @Acquia
    46,666 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,210 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

The Acquia Platform helps businesses transform to meet the ever changing needs of the digital world. Unify your business and technical teams together around one platform that helps you build amazing d

Users
  • Drupal Developer
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 33% Small-Business
  • 33% Mid-Market
Acquia Digital Experience Platform Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
17
Customer Support
11
Hosting Services
9
Experience
8
Security
8
Cons
Expensive
7
Missing Features
6
Poor Customer Support
5
Limited Customization
4
Limited Features
4
Acquia Digital Experience Platform features and usability ratings that predict user satisfaction
8.6
Has the product been a good partner in doing business?
Average: 9.2
8.5
User Data
Average: 8.6
8.5
Targeting
Average: 8.6
9.1
Content
Average: 8.8
Seller Details
Seller
Acquia
Company Website
Year Founded
2007
HQ Location
Boston, MA
Twitter
@Acquia
46,666 Twitter followers
LinkedIn® Page
www.linkedin.com
1,210 employees on LinkedIn®
Entry Level Price:749 £
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Segmentify is an AI-powered personalisation platform that helps eCommerce businesses improve customer experiences and increase conversions. Growth Solutions Boosts conversions and retention with p

    Users
    No information available
    Industries
    • Retail
    • Apparel & Fashion
    Market Segment
    • 51% Small-Business
    • 37% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Segmentify Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    5
    Sales Growth
    5
    Automation
    4
    Customer Engagement
    4
    Helpful
    4
    Cons
    Data Inaccuracy
    1
    Data Management
    1
    Data Management Issues
    1
    Expensive
    1
    High Subscription Costs
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Segmentify features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 9.2
    8.7
    User Data
    Average: 8.6
    8.6
    Targeting
    Average: 8.6
    8.8
    Content
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2015
    HQ Location
    London, England
    Twitter
    @segmentify
    1,900 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    95 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Segmentify is an AI-powered personalisation platform that helps eCommerce businesses improve customer experiences and increase conversions. Growth Solutions Boosts conversions and retention with p

Users
No information available
Industries
  • Retail
  • Apparel & Fashion
Market Segment
  • 51% Small-Business
  • 37% Mid-Market
Segmentify Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
5
Sales Growth
5
Automation
4
Customer Engagement
4
Helpful
4
Cons
Data Inaccuracy
1
Data Management
1
Data Management Issues
1
Expensive
1
High Subscription Costs
1
Segmentify features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 9.2
8.7
User Data
Average: 8.6
8.6
Targeting
Average: 8.6
8.8
Content
Average: 8.8
Seller Details
Year Founded
2015
HQ Location
London, England
Twitter
@segmentify
1,900 Twitter followers
LinkedIn® Page
www.linkedin.com
95 employees on LinkedIn®
(140)4.6 out of 5
Optimized for quick response
Save to My Lists
Entry Level Price:Starting at $699.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Searchspring, a division of Athos Commerce, is one of the original and most trusted ecommerce solutions. Over the last 16 years, Searchspring has developed an entire ecommerce suite of products to hel

    Users
    No information available
    Industries
    • Retail
    • Apparel & Fashion
    Market Segment
    • 51% Small-Business
    • 45% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Searchspring a division on Athos Commerce Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Merchandising
    3
    Search Efficiency
    3
    Search Functionality
    3
    Customizability
    2
    Customization
    2
    Cons
    High Learning Curve
    3
    Learning Curve
    3
    Steep Learning Curve
    3
    Learning Difficulty
    2
    Billing Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Searchspring a division on Athos Commerce features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.2
    8.8
    User Data
    Average: 8.6
    8.3
    Targeting
    Average: 8.6
    9.0
    Content
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2007
    HQ Location
    San Antonio, Texas
    Twitter
    @SearchSpring
    2,320 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    152 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Searchspring, a division of Athos Commerce, is one of the original and most trusted ecommerce solutions. Over the last 16 years, Searchspring has developed an entire ecommerce suite of products to hel

Users
No information available
Industries
  • Retail
  • Apparel & Fashion
Market Segment
  • 51% Small-Business
  • 45% Mid-Market
Searchspring a division on Athos Commerce Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Merchandising
3
Search Efficiency
3
Search Functionality
3
Customizability
2
Customization
2
Cons
High Learning Curve
3
Learning Curve
3
Steep Learning Curve
3
Learning Difficulty
2
Billing Issues
1
Searchspring a division on Athos Commerce features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.2
8.8
User Data
Average: 8.6
8.3
Targeting
Average: 8.6
9.0
Content
Average: 8.8
Seller Details
Company Website
Year Founded
2007
HQ Location
San Antonio, Texas
Twitter
@SearchSpring
2,320 Twitter followers
LinkedIn® Page
www.linkedin.com
152 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    SheerID is an Audience Data Platform (ADP) that empowers marketers to verify customer identities and enrich their CRM with permissioned data, enabling personalized experiences and protected offers glo

    Users
    No information available
    Industries
    • Retail
    • Computer Software
    Market Segment
    • 43% Mid-Market
    • 41% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • SheerID Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    16
    Helpful
    13
    Ease of Use
    12
    Documentation
    7
    Professionalism
    7
    Cons
    Verification Issues
    4
    Email Issues
    3
    Email Management Issues
    2
    Expensive
    2
    Inefficient Verification Process
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • SheerID features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.2
    7.7
    User Data
    Average: 8.6
    5.8
    Targeting
    Average: 8.6
    8.3
    Content
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    SheerID
    Company Website
    Year Founded
    2011
    HQ Location
    Portland, Oregon
    Twitter
    @SheerID
    7,327 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    189 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

SheerID is an Audience Data Platform (ADP) that empowers marketers to verify customer identities and enrich their CRM with permissioned data, enabling personalized experiences and protected offers glo

Users
No information available
Industries
  • Retail
  • Computer Software
Market Segment
  • 43% Mid-Market
  • 41% Enterprise
SheerID Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
16
Helpful
13
Ease of Use
12
Documentation
7
Professionalism
7
Cons
Verification Issues
4
Email Issues
3
Email Management Issues
2
Expensive
2
Inefficient Verification Process
2
SheerID features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.2
7.7
User Data
Average: 8.6
5.8
Targeting
Average: 8.6
8.3
Content
Average: 8.8
Seller Details
Seller
SheerID
Company Website
Year Founded
2011
HQ Location
Portland, Oregon
Twitter
@SheerID
7,327 Twitter followers
LinkedIn® Page
www.linkedin.com
189 employees on LinkedIn®
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Nosto is an AI-driven Commerce Experience Platform (CXP) that enables brands to increase sales and customer lifetime value through personalized shopping experiences. Our comprehensive platforms offer

    Users
    • Marketing Manager
    Industries
    • Retail
    • Apparel & Fashion
    Market Segment
    • 48% Small-Business
    • 45% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Nosto Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    3
    Customization
    3
    Ease of Use
    3
    Engagement
    3
    Experience
    3
    Cons
    Bug Issues
    2
    Increased Costs
    2
    Poor Interface
    2
    Slow Performance
    2
    User Difficulty
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Nosto features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 9.2
    8.5
    User Data
    Average: 8.6
    8.7
    Targeting
    Average: 8.6
    8.8
    Content
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2013
    HQ Location
    Helsinki, Southern Finland
    Twitter
    @NostoSolutions
    2,460 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    201 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Nosto is an AI-driven Commerce Experience Platform (CXP) that enables brands to increase sales and customer lifetime value through personalized shopping experiences. Our comprehensive platforms offer

Users
  • Marketing Manager
Industries
  • Retail
  • Apparel & Fashion
Market Segment
  • 48% Small-Business
  • 45% Mid-Market
Nosto Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
3
Customization
3
Ease of Use
3
Engagement
3
Experience
3
Cons
Bug Issues
2
Increased Costs
2
Poor Interface
2
Slow Performance
2
User Difficulty
2
Nosto features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 9.2
8.5
User Data
Average: 8.6
8.7
Targeting
Average: 8.6
8.8
Content
Average: 8.8
Seller Details
Company Website
Year Founded
2013
HQ Location
Helsinki, Southern Finland
Twitter
@NostoSolutions
2,460 Twitter followers
LinkedIn® Page
www.linkedin.com
201 employees on LinkedIn®
(21)3.8 out of 5
View top Consulting Services for Sitecore Commerce
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Sitecore Commerce is a headless commerce platform that simplifies the execution of your commerce strategy, enabling sales across all digital and physical channels, in one place. It can connect to your

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 38% Enterprise
    • 33% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Sitecore Commerce Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customization
    1
    Customization Options
    1
    Ease of Use
    1
    Engagement
    1
    Cons
    Developer Dependency
    1
    Difficulty Starting
    1
    Learning Curve
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Sitecore Commerce features and usability ratings that predict user satisfaction
    6.7
    Has the product been a good partner in doing business?
    Average: 9.2
    8.9
    User Data
    Average: 8.6
    7.5
    Targeting
    Average: 8.6
    8.1
    Content
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Sitecore
    Year Founded
    2001
    HQ Location
    San Francisco, CA
    Twitter
    @Sitecore
    19,904 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,751 employees on LinkedIn®
    Phone
    1 415 380 0600
Product Description
How are these determined?Information
This description is provided by the seller.

Sitecore Commerce is a headless commerce platform that simplifies the execution of your commerce strategy, enabling sales across all digital and physical channels, in one place. It can connect to your

Users
No information available
Industries
No information available
Market Segment
  • 38% Enterprise
  • 33% Mid-Market
Sitecore Commerce Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customization
1
Customization Options
1
Ease of Use
1
Engagement
1
Cons
Developer Dependency
1
Difficulty Starting
1
Learning Curve
1
Sitecore Commerce features and usability ratings that predict user satisfaction
6.7
Has the product been a good partner in doing business?
Average: 9.2
8.9
User Data
Average: 8.6
7.5
Targeting
Average: 8.6
8.1
Content
Average: 8.8
Seller Details
Seller
Sitecore
Year Founded
2001
HQ Location
San Francisco, CA
Twitter
@Sitecore
19,904 Twitter followers
LinkedIn® Page
www.linkedin.com
1,751 employees on LinkedIn®
Phone
1 415 380 0600
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Kameleoon enables brands to enhance their products and digital interactions, providing a unique optimization solution that combines Web Experimentation, Feature Experimentation, and AI-Driven Personal

    Users
    No information available
    Industries
    • Automotive
    • Consumer Goods
    Market Segment
    • 57% Mid-Market
    • 22% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Kameleoon Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    A/B Testing
    9
    Customer Support
    9
    Ease of Use
    6
    Easy Setup
    5
    Helpful
    5
    Cons
    Learning Curve
    3
    Missing Features
    3
    Coding Difficulty
    2
    Complexity
    2
    Developer Dependency
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Kameleoon features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 9.2
    8.7
    User Data
    Average: 8.6
    9.0
    Targeting
    Average: 8.6
    8.9
    Content
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Kameleoon
    Company Website
    Year Founded
    2012
    HQ Location
    Paris
    Twitter
    @kameleoonrocks
    3,240 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    211 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Kameleoon enables brands to enhance their products and digital interactions, providing a unique optimization solution that combines Web Experimentation, Feature Experimentation, and AI-Driven Personal

Users
No information available
Industries
  • Automotive
  • Consumer Goods
Market Segment
  • 57% Mid-Market
  • 22% Enterprise
Kameleoon Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
A/B Testing
9
Customer Support
9
Ease of Use
6
Easy Setup
5
Helpful
5
Cons
Learning Curve
3
Missing Features
3
Coding Difficulty
2
Complexity
2
Developer Dependency
2
Kameleoon features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 9.2
8.7
User Data
Average: 8.6
9.0
Targeting
Average: 8.6
8.9
Content
Average: 8.8
Seller Details
Seller
Kameleoon
Company Website
Year Founded
2012
HQ Location
Paris
Twitter
@kameleoonrocks
3,240 Twitter followers
LinkedIn® Page
www.linkedin.com
211 employees on LinkedIn®
(95)4.5 out of 5
Save to My Lists
Entry Level Price:$85/month for up to 30...
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    iZooto is an owned audience marketing solution that leverages push notification as a channel to help publishers build, own, and engage their audience. iZooto enables publishers to take charge of their

    Users
    No information available
    Industries
    • Media Production
    • Online Media
    Market Segment
    • 51% Small-Business
    • 42% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • iZooto features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 9.2
    8.6
    User Data
    Average: 8.6
    8.1
    Targeting
    Average: 8.6
    8.8
    Content
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    iZooto
    Year Founded
    2016
    HQ Location
    Noida, Uttar Pradesh
    Twitter
    @iZootoTeam
    1,412 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    73 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

iZooto is an owned audience marketing solution that leverages push notification as a channel to help publishers build, own, and engage their audience. iZooto enables publishers to take charge of their

Users
No information available
Industries
  • Media Production
  • Online Media
Market Segment
  • 51% Small-Business
  • 42% Mid-Market
iZooto features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 9.2
8.6
User Data
Average: 8.6
8.1
Targeting
Average: 8.6
8.8
Content
Average: 8.8
Seller Details
Seller
iZooto
Year Founded
2016
HQ Location
Noida, Uttar Pradesh
Twitter
@iZootoTeam
1,412 Twitter followers
LinkedIn® Page
www.linkedin.com
73 employees on LinkedIn®

Quick Facts: E-Commerce Personalization Software with Optimization Capabilities

Content below is current as of June, 2024
Reviews Summary for E-Commerce Personalization Software with Optimization Features

Reviews Summary: E-Commerce Personalization Software with Optimization Features

Currently there are 20 E-Commerce Personalization software products with Optimization features listed on G2, and together they have generated 1,656 total reviews. These reviews are generated using the qualitative and quantitative feedback from G2 members who have used these software products.

G2 users review E-Commerce Personalization software products based on criteria relating to user experience, setup, and support. Below you will find how users rated the 20 E-Commerce Personalization software products that have Optimization features based on those criteria:

  • Quality of Support: 8.9/10 average user rating
  • Ease of Use: 8.6/10 average user rating
  • Ease of Setup: 8.3/10 average user rating

To help you compare and find the best E-Commerce Personalization software product with the right Optimization functionality for your business, we have gathered some additional details and FAQs below.

What E-Commerce Personalization products with Optimization features have the most reviews and are the highest-rated?

Based on quantity of reviews and average ratings, these are the most popular E-Commerce Personalization software products with Optimization capabilities according to G2 users:

  • Emarsys is rated 4.3-stars and has 256 reviews

What E-Commerce Personalization software products with Optimization capabilities are the most liked according to G2 users?

Based on the G2 ratings scale and regardless of review count, these are the highest-rated E-Commerce Personalization software products with Optimization capabilities:

Which software products with Optimization features are the highest rated on G2?

These are the E-Commerce Personalization software products offering Optimization capabilities and have the highest ratings:

  • Webtrends Optimize has received 57 reviews and is rated 4.9-stars.
  • Segmentify has received 62 reviews and is rated 4.7-stars.
  • Nosto has received 157 reviews and is rated 4.6-stars.
  • Moosend has received 154 reviews and is rated 4.6-stars.
  • Searchspring has received 69 reviews and is rated 4.6-stars.

Review Snippets for E-Commerce Personalization Software with Optimization Features

Below are questions we ask of all E-Commerce Personalization software users on G2. The answers are specific to the most popular software products that offer Optimization capabilities. These user responses provide more insight into the most-reviewed E-Commerce Personalization software and their Optimization features listed on G2.
Questions Responses
Here is what users liked best about E-Commerce Personalization software with Optimization features.
Moosend: "Their professionalism & their vast knowledge in the subject of email Marketing"
- Eleftheria K., Digital Marketing & Communications Specialist, Enterprise (> 1000 emp.)
WebEngage: "I appreciated that Web Engage allowed me to build out an approach that was specific to my needs."
- Nicholas W., Marketing Manager at Arnold Worldwide, Mid-Market (51-1000 emp.)
MoEngage: "It has almost everything that is required for user engagement. From notifications to e mailers, SMS to smart triggers it's got everything."
- Amey S., Mid-Market (51-1000 emp.)
Here is what users liked least about E-Commerce Personalization software with Optimization features.
Moosend: "Our unsubscribe were not working, therefore we kept being reported because people could not unsubscribe correctly."
- Sarah A., Small-Business (50 or fewer emp.)
Drip: "I'm old fashioned, I love having someone to talk to!"
- marlene s., Veterinarian/ Owner at Pasco Veterinary Medical Center, Small-Business (50 or fewer emp.)
Optimizely Web Experimentation: "I've used Optimizely for a year and I'm very disappointed. They have a catch in contract where you need to send a written cancellation request 1 month in advance or else your $2,000 per month contract is automatically renewed for a year!"
- Vladimir B., Demand Generation Manager at Humanity | Growth Marketer, Mid-Market (51-1000 emp.)
These are what users recommend to others considering popular E-Commerce Personalization software products with Optimization capabilities.
Moosend: "If you're looking for the best of the best ESP solution, then you've found the right one here. You won't come accross anything better "
- Greg W., CEO at Equitable Marketing, LLC, Small-Business (50 or fewer emp.)
Drip: "Great value. Go ahead and check it out."
- Kevin K., Founder & President MicroBiz POS, Small-Business (50 or fewer emp.)
Emarsys: "Absolutely recommend It to others."
- Michael B., Graphic Designer at Herff Jones, Enterprise (> 1000 emp.)
These are the problems users said the software was solving and how it is benefitting them.
Moosend: "A considerable increase of our CTR thanks to their guidance. Let aside the email Automations we are going to adhere to our new website."
- Eleftheria K., Digital Marketing & Communications Specialist, Enterprise (> 1000 emp.)
WebEngage: "How to digitally breakthrough to our audience without being unabashedly in their face. Web Engage has helped me identify ways to achieve that."
- Nicholas W., Marketing Manager at Arnold Worldwide, Mid-Market (51-1000 emp.)
MoEngage: "Anything and everything that is related to user engagement. Our business basically aims at entertaining the masses on regular basis."
- Amey S., Mid-Market (51-1000 emp.)
Reviews by Industry

Reviews by Industry: E-Commerce Personalization Marketing Software with Optimization Features

Optimization features are an important factor when choosing an E-Commerce Personalization software product. How the software and this feature are used differs from industry to industry, making it a challenge to find the best E-Commerce Personalization software with the right features for your company. To help professionals with their E-Commerce Personalization software research, G2 has gathered data sourced from 1,504 reviews. These reviews come from G2 users working in industries that use E-Commerce Personalization products on a regular basis and who have the most experience with their Optimization functionality.

Industry-Related FAQs About E-Commerce Personalization Software with Optimization Features

What industries have generated the most reviews of E-Commerce Personalization products with Optimization capabilities?

Users from the following industries have written the most Optimization feature reviews about E-Commerce Personalization software:

  • Retail
  • Marketing and Advertising
  • Information Technology and Services
Which E-Commerce Personalization software with Optimization features do Retail professionals think is best?

Retail professionals rate Emarsys (4.3 stars and 256 reviews), WebEngage (4.5 stars and 168 reviews), and Nosto (4.6 stars and 157 reviews) the highest.

What do Marketing and Advertising professionals think is the best E-Commerce Personalization software with Optimization features?

Marketing and Advertising professionals rate Emarsys (4.3 stars and 256 reviews), WebEngage (4.5 stars and 168 reviews), and Nosto (4.6 stars and 157 reviews) the highest.

What do Information Technology and Services professionals think is the best E-Commerce Personalization software with Optimization features?

Information Technology and Services professionals rate Emarsys (4.3 stars and 256 reviews), WebEngage (4.5 stars and 168 reviews), and Moosend (4.6 stars and 154 reviews) the highest.

Industry Review Snippets: E-Commerce Personalization Optimization Software

There are 1,504 reviews from users in the Retail, Marketing and Advertising, and Information Technology and Services industries. Below are snippets of what some of these reviews said about those with the highest G2 score ratings and the most reviews.

Industry What Users From Each Industry Liked What Users From Each Industry Disliked
Retail
Emarsys: All Emarsys employees are very eager to help out and try to find solutions as quickly as possible
- Constanze S., Small-Business (50 or fewer emp.)
Drip: Overall, whilst support are friendly, we have had difficulty getting responses to enquiries and bug reports. Sometimes 5 days+.
- Peter C., Small-Business (50 or fewer emp.)
Marketing and Advertising
Moosend: Moosend makes it easy for us to design engaging email templates for our readers. We also love the reporting metrics and simple user interface.
- Lewis C., Small-Business (50 or fewer emp.)
Moosend: There is honestly not much I don't like about it it's just a great thing to use overall; I would like them to just continue adding new features and improving the app with time
- Jordan H., Media Buying, Small-Business (50 or fewer emp.)
Information Technology and Services
Moosend: I found that the Moosend system is very easy to use. It's intuitive layout mean new tasks are quick and easy to do.
- Sam H., Helping small businesses in East Yorkshire be found online and increase sales by creating effective, beautiful websites., Small-Business (50 or fewer emp.)
MoEngage: I have had maybe the worst experience with Moengage that I've ever had as a customer during my 6 years running my business, to the point that I've lodged a formal complaint with the consumer watchdog in my country for what appears to be a breach of consumer and corporate law on their part. In my opinion Moengage unfortunately is one of those bad faith companies that make it extremely difficult to cancel your contract with them.
- Lily D., Small-Business (50 or fewer emp.)

Reviews by Market Segment

Reviews by Market Segment: E-Commerce Personalization Software with Optimization Features

G2 E-Commerce Personalization software reviewers come from companies of various sizes. On G2 we break these different market segments into three distinct groups:

These reviews are especially helpful when comparing the Optimization features of different E-Commerce Personalization software products because each business market segment has its own unique experiences and requirements when it comes to specific software features. The segments that make up these E-Commerce Personalization Optimization software reviews are:

  • 44.7% of reviewers are from small businesses.
  • 37.4% of reviewers are from mid-market companies.
  • 17.9% of reviewers work at enterprise companies.

Below you will find FAQs and actual review snippets for E-Commerce Personalization software products that have Optimization features. These reviews are written by real G2 users working in the three market segments above.

Market Segment-Related E-Commerce Personalization Software with Optimization Capabilities FAQs

What are the best E-Commerce Personalization software products with Optimization features according to users from enterprise businesses?

The E-Commerce Personalization software products enterprise-level professionals rate the highest are Emarsys (4.3 stars), WebEngage (4.5 stars), and Nosto (4.6 stars).

Which E-Commerce Personalization software products with Optimization features are the best according to mid-market business users?

The E-Commerce Personalization software products mid-market business users rate the highest are Emarsys (4.3 stars), WebEngage (4.5 stars), and Nosto (4.6 stars).

What do users in small businesses say are the top E-Commerce Personalization software products with Optimization capabilities?

The E-Commerce Personalization software products users in small businesses rate the highest are Emarsys (4.3 stars), WebEngage (4.5 stars), and Nosto (4.6 stars).

Market Segment Review Snippets: E-Commerce Personalization Software with Optimization Features

Business professionals share important information about E-Commerce Personalization Optimization software usability, features, pricing, and more. Read what these users have to say about the top-rated E-Commerce Personalization software with Optimization features.

Market Segment What Users From Each Market Segment Liked What Users From Each Market Segment Disliked
Enterprise (> 1000 emp.)
MoEngage: Push notifications and analytics capabilities
- Himanshu G., Head of Growth at Blackbuck. Previously Marketing & Strategy Head at WeChat India (Tencent) and Head - Growth at Walnut.,
Coveo: Had issue that cause it to fail for no reason. Very expensive solution compared to Microsoft and others.
- Aaron H., Developer for Kent Corporation, Enterprise (> 1000 emp.)
Mid-Market (51-1000 emp.)
WebEngage: I appreciated that Web Engage allowed me to build out an approach that was specific to my needs.
- Nicholas W., Marketing Manager at Arnold Worldwide,
Emarsys: is ok but the attribution is bad, it takes all the purchase information not only the recomended or communicated
- Heberley T., Mid-Market (51-1000 emp.)
Small-Business (50 or fewer emp.)
Moosend: Ease of use & one of the best support teams.
- Nikolas B., IT Manager at LA STAMPA,
Moosend: Our unsubscribe were not working, therefore we kept being reported because people could not unsubscribe correctly.
- Sarah A., Small-Business (50 or fewer emp.)