Best CRM Software - Page 17
Customer relationship management (CRM) software is a digital tool designed for businesses to efficiently organize, monitor, and maintain data about their existing and prospective customers. The software centralizes data from various lead generation, traffic, campaign, and acquisition sources and creates records and profiles. The software has a repository of a complete customer database, which stakeholders use to manage long-term customer contracts and relationships.
CRM software enhances customer experience by streamlining customer support, email marketing, sales outreach, and sales cycles.
CRM software can be integrated with call center infrastructure platforms, digital marketing services, ERP systems, e-commerce platforms, marketing automation software, and CPQ software to reduce the risk of data silos and give real-time updates on the customer journey. Customer journey and funnel are categorized into different sub-processes in the CRM software where sales and marketing can access the data, build communication, and drive them forward to final deals.
There are many different types of CRM software provide a collection of integrated customer-related functions or all-in-one functionality, such as marketing automation, help desk, e-commerce tools, ERP, project or website management, to replace the need for additional solutions and better serve small and mid-market businesses. Standalone CRM solutions, however, focus primarily on sales-related functions such as contact, account, and pipeline management and do not offer extensive marketing help.
The software also has help desk escalation, email automation, sales dispositions, automation workflows, and lead scoring and calling histories to help sales teams navigate to the current lead progress and establish contextual communication.
To qualify for inclusion in the CRM category, a product must:
Best CRM Software At A Glance
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- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
work4all is the award-winning all-in-one software that combines commercial functions, communication and document storage, and project management. The clearly arranged work4all desktop displays all inf
- 91% Small-Business
- 9% Mid-Market
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
aACE is a powerful, comprehensive business management solution designed for companies that have outgrown small-business packages and patchwork solutions or are frustrated by the poor performance of ex
- 70% Small-Business
- 20% Mid-Market
229 Twitter followers
- Overview
- User Satisfaction
- Seller Details
absoluteBUSY -web CRM" is a web based CRM solution for contact management, marketing and sales support, project tracking and other CRM related tasks.
- 50% Mid-Market
- 33% Enterprise
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Clarify is an innovative AI-native CRM (Customer Relationship Management) platform designed to revolutionize how businesses manage customer relationships and revenue operations. Clarify consolidat
- 100% Small-Business
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Cruzata CRM is an intuitive & easy to use platform which automates sales and marketing for small & mid-sized businesses, freelancers and sales professionals to organize & manage potential
- 67% Mid-Market
- 17% Small-Business
40 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
FranConnect is the leading franchise management software provider. For 20 years, the FranConnect platform has served as the sales, operations, and marketing backbone for over 800 brands worldwide. N
- 50% Mid-Market
- 50% Small-Business
3,048 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
OneSuite is your central hub for growth, designed by experienced agency veterans who understand the specific needs of modern, forward-thinking digital agencies. We’ve seen firsthand the challenges of
- 88% Small-Business
- 13% Mid-Market
10 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Serviceform – The only software your business needs for Sales, Support and Marketing Have website visitors but not converting them into customers? Let's change that! Serviceform helps businesses aro
- 90% Small-Business
- Overview
- User Satisfaction
- Seller Details
SmartSearch is a leading global talent acquisition and staffing management SaaS platform that enables companies to effectively identify, recruit, onboard, and nurture top talent. We consistently drive
- Staffing and Recruiting
- Information Technology and Services
- 50% Mid-Market
- 30% Small-Business
1,746 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
What is Team365 CRM? Team365 CRM is a cloud-based, integrated customer relationship management platform that caters to the needs of businesses and industries of all sizes and types. Over 150,000 busin
- 50% Mid-Market
- 50% Small-Business
4 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
AuroCRM is a leading CRM software that helps businesses in many ways. It's help business to make business decisions easily with features like 360-degree view customer insight, helps integrating sales,
- 40% Mid-Market
- 40% Small-Business
- Overview
- User Satisfaction
- Seller Details
BizPlus CRM offers webbased and desktop based versions designed to cater from one to multiuser base.
- 50% Mid-Market
- 33% Small-Business
7 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
With boostr you can choose from our CRM and OMS products or follow the industry leaders who use the power of both together - the only end-to-end platform built specifically for the media industry.
- 60% Mid-Market
- 20% Enterprise
116 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
CloudNet360 offers sales automation and small business CRM solutions.
- 60% Small-Business
- 40% Mid-Market
- Overview
- User Satisfaction
- Seller Details
Featured in the Wall Street Journal, Inc., TIME, ABC, Forbes and PC Mag. Cloze is like a personal assistant for your professional relationships that is always prompting you at the right moment and re
- 70% Small-Business
- 12% Mid-Market
1,392 Twitter followers
