--- title: Cruzata CRM Reviews meta_title: 'Cruzata CRM Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how Cruzata CRM works for a business like yours. aggregate_rating: rating_value: 3.9 review_count: 7 scale: '5' date_modified: '2026-06-30' parent_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- # Cruzata CRM Reviews **Vendor:** CruzataSoft Technologies Pvt Ltd **Category:** [CRM Software](https://www.g2.com/categories/crm) **Average Rating:** 3.9/5.0 **Total Reviews:** 7 ## About Cruzata CRM Cruzata CRM is an intuitive & easy to use platform which automates sales and marketing for small & mid-sized businesses, freelancers and sales professionals to organize & manage potential leads, contacts, clients, organizations, vendors, with modern and simple interface. ## Cruzata CRM Pros & Cons **What users like:** - Users praise the **ease of use** of Cruzata CRM, enjoying its intuitive interface and user-friendly experience. (1 reviews) - Users appreciate the **user-friendly interface** of Cruzata CRM, making navigation and operation straightforward and enjoyable. (1 reviews) ## Cruzata CRM Reviews ### 1. Great for Staying Organized, but the Interface Could Be More Streamlined **Rating:** 3.5/5.0 stars **Reviewed by:** Cierra T. | inside sales, Small-Business (50 or fewer emp.) **Reviewed Date:** June 08, 2026 **What do you like best about Cruzata CRM?** What I like best about Cruzata CRM is how easy it is to keep track of customer information and communication all in one place. It helps me stay organized, follow up with customers more efficiently, and quickly find the information I need without having to search through emails or notes **What do you dislike about Cruzata CRM?** One thing I dislike about Cruzata CRM is that some tasks can take more clicks than necessary, and occasionally it can be difficult to find certain information quickly. While it has a lot of useful features, the interface could be a little more streamlined and user-friendly **What problems is Cruzata CRM solving and how is that benefiting you?** Cruzata CRM helps solve the problem of keeping customer information, communication history, and follow-up tasks organized in one place. This benefits me by saving time, reducing the chance of missing important customer interactions, and making it easier to provide consistent service since all the information I need is readily available. ### 2. It is a very great product to use as my organisation is currently using this product **Rating:** 4.5/5.0 stars **Reviewed by:** Rishi Paresh S. | Technical Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** October 18, 2024 **What do you like best about Cruzata CRM?** Great interface design and easy to user friendly **What do you dislike about Cruzata CRM?** Till now I have not found any dislike in the product **What problems is Cruzata CRM solving and how is that benefiting you?** It is solving the basic ticketing system which were used in my organisation ### 3. Making Client Relationships Difficult **Rating:** 3.0/5.0 stars **Reviewed by:** Miguel C. | Data Scientist, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** November 21, 2023 **What do you like best about Cruzata CRM?** Cruzata CRM is not helpful. Sometimes there are delays, in data reporting. It is better if they improve real time analytics to boost productivity that it lacks. **What do you dislike about Cruzata CRM?** The software uses a user interface as it is difficult to navigate and utilize all the features. The reporting and analysis tools have functionality, which hampers data insights. **What problems is Cruzata CRM solving and how is that benefiting you?** Cruzata CRM is unable to solve the problem of valuing payments. The processes for importing and exporting data are also quite cumbersome and time consuming. This has obstructed my business as it does not ensure that we correctly calculate the value of each payment received. ### 4. Excellent CRM program that I highly recommend. **Rating:** 4.0/5.0 stars **Reviewed by:** Terry E. | Digital Strategy Marketing Manager, Enterprise (> 1000 emp.) **Reviewed Date:** November 10, 2023 **What do you like best about Cruzata CRM?** The intuitive layout and powerful functions of Cruzata CRM have made managing my relationships with clients much easier. Its effectiveness improves operations across the board with minimal disruption. **What do you dislike about Cruzata CRM?** Cruzata CRM is helpful, although there are times when there are lags in the reporting of data. Streamlining real-time analytics would boost productivity. **What problems is Cruzata CRM solving and how is that benefiting you?** Cruzata CRM addresses challenges in customer relationship management, optimizing communication and fostering efficient business processes. It benefits by enhancing overall operational efficiency and client interactions. ### 5. Awesome Experience with Cruzata CRM **Rating:** 4.5/5.0 stars **Reviewed by:** Vishaw D. | Sales Head, Mid-Market (51-1000 emp.) **Reviewed Date:** August 19, 2022 **What do you like best about Cruzata CRM?** The interface of this software is very user-friendly as well as full of various features. This software helps in lead management, email marketing, storing data and activity tracking, and much more. **What do you dislike about Cruzata CRM?** Although it is a feature-laden software, sometimes the software becomes a bit slow due to the heavy workload. **What problems is Cruzata CRM solving and how is that benefiting you?** Cruzata CRM software is the best Platform for sales, this software has all the features that a salesperson would need for sales. With great features like calendar management, analysis reports, and interaction tracing, it saves the user time and increases productivity. ### 6. Amazing and easy to naviagte! **Rating:** 4.5/5.0 stars **Reviewed by:** Deepak p. | account manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 07, 2021 **What do you like best about Cruzata CRM?** Very helpful to schedule meetings, tasks, take notes, follow up on leads, manage documents. **What do you dislike about Cruzata CRM?** Nothing precisely, but I would love to see a more modern approach in terms of its UI **What problems is Cruzata CRM solving and how is that benefiting you?** It helps me in Managing leads, contracts, agreements. Its ability to track activities and analyze trends is impressive. ### 7. valuation of payment **Rating:** 3.0/5.0 stars **Reviewed by:** Samundra T. | Senior Software Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** October 01, 2021 **What do you like best about Cruzata CRM?** With colourful progressbar, it make distinct visualaziation so that easily understand the loss and profit in collection **What do you dislike about Cruzata CRM?** charts like bar and pie havent seen and slow sometime it may be data processing **What problems is Cruzata CRM solving and how is that benefiting you?** payment statement and managing total expenses ## Cruzata CRM Discussions - [What is Cruzata CRM used for?](https://www.g2.com/discussions/what-is-cruzata-crm-used-for) - [View Cruzata CRM pricing details and edition comparison](https://www.g2.com/products/cruzata-crm/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-05+01%3A39%3A21+-0500&secure%5Bsession_id%5D=17e92220-91a2-4e16-8755-4114332965df&secure%5Btoken%5D=af5c36017af764b0ea6b93cc0642cacde98d4809a2e406d4cca856c9e9645c3b&format=llm_user) ## Cruzata CRM Features **Sales Force Automation** - Contact & Account Management - Partner Relationship Mgmt. (PRM) - Opportunity & Pipeline Mgmt. - Task / Activity Management - Territory & Quota Management - Desktop Integration - Product & Price List Management - Quote & Order Management - Customer Contract Management **Marketing Automation** - Email Marketing - Campaign Management - Lead Management - Marketing ROI Analytics **Customer Support** - Case Management - Customer Support Portal - Knowledge Base - Call Center Features - Support Analytics **Reporting & Analytics** - Reporting - Dashboards - Forecasting **Mobile & Social** - Social Collaboration Features - Social Network Integration - Mobile User Support **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Internationalization - Sandbox / Test Environments - Document & Content Mgmt. - Performance and Reliability - Output Document Generation **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications **Generative AI** - AI Text Generation **Agentic AI - CRM** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making ## Top Cruzata CRM Alternatives - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - 4.4/5.0 (24,652 reviews) - [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) - 4.4/5.0 (14,165 reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - 4.4/5.0 (13,253 reviews)