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Serviceform Reviews & Product Details

Serviceform Overview

What is Serviceform?

Serviceform – The only software your business needs for Sales, Support and Marketing Have website visitors but not converting them into customers? Let's change that! Serviceform helps businesses around the world to convert website visitors into revenue. This is done by combining lead generation tools, analytics to identify the behaviour of the website visitors and a CRM to provide a single solution for website conversion and customer management. Our vision is to be a globally leading company focused on pushing the boundaries of online lead generation and communication. We want to be the only software your business needs for Sales, Support and Marketing. Serviceform is a Finland-based SaaS company. We are committed to growing the best possible lead generation tools and analytics tools. We want to allow business owners to make educated decisions and grow their businesses predictably. About our technology, we provide an all-in-one software platform that helps companies simplify their sales, marketing, and customer support process. • The only 6 website conversion tools you'll need: Chatbot, Live chat, Dynamic form, Conversational landing page, Engagement chatbot, Popup, and Floating bar. • Management tools: Flex xRM, Ourly Meeting scheduler, Website analytics, and Cookie banner. • Communication tools: Social inbox, Email and SMS campaign builder. Check us out at Serviceform.com!

Serviceform Details
Languages Supported
English, Finnish, Sinhala, Spanish, Swedish
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Product Description

Serviceform makes it easy to build form, booking solutions and donation tools for complex service businesses and easily sell services from your own website.


Seller Details
Year Founded
2017
HQ Location
Turku, FIN
LinkedIn® Page
www.linkedin.com
66 employees on LinkedIn®

Iranthi G.
IG
Overview Provided by:
CEO & Co-Founder of Serviceform - Proptech & SaaS | Forbes 30 Under 30

Recent Serviceform Reviews

LR
Lance R.Small-Business (50 or fewer emp.)
5.0 out of 5
"great tool"
It's a great tool, and works exactly as descirbed
Dr. Pravarti M.
DM
Dr. Pravarti M.Small-Business (50 or fewer emp.)
5.0 out of 5
"Making our workflow easy and helps us to use our database more effectively"
It really helps our hospital to streamline patient interactions and appointment scheduling. As an RMO officer, it helps me manage everything smooth...
Deepak D.
DD
Deepak D.Small-Business (50 or fewer emp.)
5.0 out of 5
"Easy to integrate and helps us a lot to make our work easy"
One thing I like about Serviceform is that it is easy to set up and use, even for users without technical knowledge. It also has advanced form feat...
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Serviceform Media

Serviceform Demo - Chatbot
Qualify your leads and automatically send them to the right person.
Serviceform Demo - Chatbot FAQ
Answer the most frequently asked questions quickly and effortless without spending your manpower.
Serviceform Demo - Conversational landing page
Take your customers or website visitors through a virtual guided tour to showcase your house listings, offices, classroom facilities, and exhibitions.
Serviceform Demo - Dynamic form
Build an entire booking system for your travel business, a loan application and e-commerce payment system, or a talent recruitment tool for prequalifying applicants when hiring – and so much more.
Serviceform Demo - Ourly Meeting scheduler
The best meeting scheduler for lead generation and big teams. Share your availability and schedule meetings email-free effortlessly with one link. Add Ourly to your website, chatbots, or forms.
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10 Serviceform Reviews

4.8 out of 5
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10 Serviceform Reviews
4.8 out of 5
10 Serviceform Reviews
4.8 out of 5

Serviceform Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for ServiceformQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
AS
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Serviceform?

Chatbot has helped us a lot. Nowadays, you can buy a gift card for our salon through the chatbot. That means that the extra e-mail communication with customers has decreased a lot. There used to be a lot of gift card inquiries via e-mail, but now there aren't really any since the customers have found everything easily through our website. Even the sale of gift cards has improved when you don't have to come to the salon, but with a few clicks you can buy a gift card from your sofa. Review collected by and hosted on G2.com.

What do you dislike about Serviceform?

At the moment, I can't really think of a single bad thing about using Serviceform's services. Review collected by and hosted on G2.com.

What problems is Serviceform solving and how is that benefiting you?

There has been no need to have unnecessary e-mail conversations with customers when all the information can now be found on the website. Through the chatbot you can now buy a gift card to our store and it has made our everyday life so much easier and saves a lot of time. Review collected by and hosted on G2.com.

Dr. Pravarti M.
DM
Resident Doctor
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Serviceform?

It really helps our hospital to streamline patient interactions and appointment scheduling. As an RMO officer, it helps me manage everything smoothly and efficiently. Its features like customizable forms help us to collect the necessary information from patients and ensure a smooth patient experience. Review collected by and hosted on G2.com.

What do you dislike about Serviceform?

Though it offers customizable forms option but I find the design options to be limited. But it completely fulfills all other requirements from patient online scheduling to chat support. Review collected by and hosted on G2.com.

What problems is Serviceform solving and how is that benefiting you?

Its online appointment scheduling feature makes work easy for us as it helps patients book appointments at their convenience, even outside of business hours. Apart from this, Serviceform's automation features help automate routine tasks, such as appointment reminders, free up our valuable time and resources for hospital staff to focus on patient care. Review collected by and hosted on G2.com.

Mikko N.
MN
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Serviceform?

It was really easy to set up Serviceform and we got great support whenever needed. Using the product clearly improved our conversion and I am soon starting to use it in other companies I am working with. Review collected by and hosted on G2.com.

What do you dislike about Serviceform?

We wanted to integrate the tools to our software, but we were not able to do it completely ourselves as there was documentation missing. Was solved quickly with the help of customer support Review collected by and hosted on G2.com.

What problems is Serviceform solving and how is that benefiting you?

Approves the conversion and make us understand better what the potential customers are looking for. We have improved our website after getting better understanding how the customer thinks and we have been able to turn some potential customers to paying customers Review collected by and hosted on G2.com.

Deepak D.
DD
Digital Marketing - Team Lead
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Serviceform?

One thing I like about Serviceform is that it is easy to set up and use, even for users without technical knowledge. It also has advanced form features such as conditional logic and scheduling, which help us in email marketing campaigns for online courses service for students. Review collected by and hosted on G2.com.

What do you dislike about Serviceform?

Though it has all the basic and necessary features from making forms to analyzing conversion data. But it may not offer all the advanced features or integrations that some users require for their specific use case. Review collected by and hosted on G2.com.

What problems is Serviceform solving and how is that benefiting you?

The serviceform helps us automate tasks related to student sign-up and payment collection. It makes our work easy and saves our time by providing features like data collection and analytics tracking from performance and user behaviour. Review collected by and hosted on G2.com.

Jasenko H.
JH
CEO / CPO & Co-founder
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Serviceform?

I really like the design of Serviceforms product + their Customer Support.

The product is very easy to use and very easy to implement throughout the organisation and the entire team have been nice to work with since the beginning. Review collected by and hosted on G2.com.

What do you dislike about Serviceform?

Maybe a freemium / free-trial, so that you can try it out, without having to talk to a sales person. Review collected by and hosted on G2.com.

What problems is Serviceform solving and how is that benefiting you?

We needed a CRM and on top of that had various needs within Support (Live Chat), Marketing (Chatbot, Forms) and Sales (Calendar bookingm Email Signature and CRM). Service form was the only solution we could find that combined all of these.

Serviceform allows us all to work in one system vs. having one tool for everything in our previous setup.

So we save time, money and our workflow is much smoother now where we just need to learn one tool vs. 5-6 tools. Review collected by and hosted on G2.com.

Mikko K.
MK
CEO & Co-founder
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Serviceform?

The service and expertice is very good. No problems with getting things solved. Review collected by and hosted on G2.com.

What do you dislike about Serviceform?

The results for our company have not been as good as hoped. But otherwise business is going well, so maybe it helps in the website. Review collected by and hosted on G2.com.

What problems is Serviceform solving and how is that benefiting you?

FAQ answers are the number one thing for us. Review collected by and hosted on G2.com.

LR
Owner
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Serviceform?

It's a great tool, and works exactly as descirbed Review collected by and hosted on G2.com.

What do you dislike about Serviceform?

unsure if I have anything I dislike at the moment. Review collected by and hosted on G2.com.

What problems is Serviceform solving and how is that benefiting you?

Helping us to keep track of customers and connect with them. Review collected by and hosted on G2.com.

Viktor S.
VS
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Serviceform?

Easy to get started and onboard new people to the team. The product quickly creates value Review collected by and hosted on G2.com.

What do you dislike about Serviceform?

We needed a meeting scheduler which wasn´t available at first but now solved through Serviceforms service Ourly Review collected by and hosted on G2.com.

What problems is Serviceform solving and how is that benefiting you?

Follow up process. Everyone in the team knows what meetings prople have and with who Review collected by and hosted on G2.com.

Verified User in Financial Services
AF
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Serviceform?

It's super easy to setup, configure and manage Review collected by and hosted on G2.com.

What do you dislike about Serviceform?

It's human nature to want something for nothing, right? This is a fee based product. Review collected by and hosted on G2.com.

What problems is Serviceform solving and how is that benefiting you?

Collecting prospect contact infor,action and online application for,s Review collected by and hosted on G2.com.

Iranthi G.
IG
CMO
More Options
Validated Reviewer
Review source: Organic
What do you like best about Serviceform?

Great tool for getting more leads from our website and sending them to the right people. Also we were able to give up on google analytics. Review collected by and hosted on G2.com.

What do you dislike about Serviceform?

We'd like to be able to order one tool at a separate price. Review collected by and hosted on G2.com.

What problems is Serviceform solving and how is that benefiting you?

We wanted automation of lead generation, and a nice form. The chatbot was a plus. We dont have time to answer a lot of requests so this was a godsend. Review collected by and hosted on G2.com.