FranConnect Reviews & Product Details

FranConnect has without an iota of doubt helped a lot in making our franchise recruitment process easier. Lead nurturing tools and the automation workflows are especially useful in helping us keep potential franchisees engaged and guide them through the funnel. Review collected by and hosted on G2.com.

Every time there is an update there is an initial period of sluggishness and glitches in the system for a few days, however, these issues tend to go away after a few days though, so it's not too big of a deal in the long run. I also understand that this is not isolated to this software alone and is common with other systems of this size... Windows, anyone? Additionally, plug-ins that I loved using such as the email uploader and calendar sync have (understandably) been transferred from download-direct capability to download from Microsoft Store platform (which our company's draconian firewall settings won't allow us to download from anymore)...again, not FranConnect's fault, but continuing the legacy option woulda been nice ;) Would really like to see scheduling ability built into future iterations of the platform for lead generated, direct scheduling with sales team. Review collected by and hosted on G2.com.

I like the overall layout and features! there is so much that FranConnect allows users to do, that even after 3 years of using the software, I am still learning about different capabilities and finding new ideas to put into place for our sales pipeline processes! Ultimately, FranConnect has been a very valuable tool and asset for our company - from the franchise sales development process to the operational aspects in managing communications with our leads and franchise community. I love the way that I am able to manage our lead pipeline process and the various email communications that we are able to use to keep our leads engaged in the franchise process. we have received many compliments on this aspect as well. They get extra points for upgrades that consistently strive to create a better platform for their customers and the high quality of their customer service and responsiveness is refreshing, exceptional, and quite rare for a tech company of any size. I also really enjoy their resources to help customers learn about new and improved software capabilities, from engaging webinars that are informative about industry standards and uses of software to achieve sales and operational goals, to their just-right amount of communications with their customers whenever there are any issues or just to inform customers of updates, overhauls, and other tasks Review collected by and hosted on G2.com.

no problems to solve. The benefits of having training files accessible at any time has been so helpful. Review collected by and hosted on G2.com.

It helps organize the companies sales data Review collected by and hosted on G2.com.

This is a fantastic franchise software that enables the company to move quicker and more efficiently. Review collected by and hosted on G2.com.

We are able to use it as a cloud repository, training site, and sales center. It is highly flexible for what you need. Review collected by and hosted on G2.com.