Best Connected Worker Platforms

MM
Researched and written by Matthew Miller

Connected worker platforms help industrial companies plan, schedule, and monitor complex manufacturing and supply chain operations across multiple locations and teams. This type of software enables companies to correctly plan and assign work orders and fosters collaboration and information sharing between employees. Connected worker platforms are used by production supervisors and inventory managers to schedule and assign work orders and by employees to execute the work assigned to them.

Connected worker platforms are delivered as standalone platforms and require integration with software for manufacturing and supply chain, such as ERP systems, manufacturing execution systems, supply chain suites, and advanced planning and scheduling (APS) software. To ensure the safety of the employees, this type of software also integrates with environmental health and safety (EHS) software.

To qualify for inclusion in the Connected Worker Platforms category, a product must:

Provide customizable templates for production and supply chain procedures
Help supervisors create and manage work procedures and schedules
Include workflows to assign work orders based on standard or custom criteria
Allow employees to access work procedures and collaborate on any device
Monitor work order execution and employee productivity across multiple locations

Best Connected Worker Platforms At A Glance

Leader:
QAD Redzone
QAD Redzone
Highest Performer:
Andonix
Andonix
Best Contender:
Microsoft 365 F1
Microsoft 365 F1
Most Niche:
Tulip
Tulip
Most Trending:
MaintainX
MaintainX
Show LessShow More
Best Contender:
Microsoft 365 F1
Microsoft 365 F1
Most Niche:
Tulip
Tulip
Most Trending:
MaintainX
MaintainX

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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88 Listings in Connected Worker Platform Available
QAD Redzone
(394)4.9 out of 5
1st Easiest To Use in Connected Worker Platform software
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    As the #1 connected workforce solution in manufacturing, QAD Redzone enables frontline teams to contribute their full potential, elevating the frontline with new technology to achieve company goals ar

    Users
    • Plant Manager
    • Director of Operations
    Industries
    • Food Production
    • Food & Beverages
    Market Segment
    • 81% Mid-Market
    • 12% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • QAD Redzone Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    89
    Communication
    71
    Coaching Professionalism
    42
    Productivity Improvement
    41
    Efficiency Improvement
    40
    Cons
    Learning Curve
    22
    Platform Compatibility
    17
    Data Management
    16
    Limited Reporting
    9
    Complex Setup
    8
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • QAD Redzone features and usability ratings that predict user satisfaction
    9.5
    Has the product been a good partner in doing business?
    Average: 9.4
    9.3
    KPIs
    Average: 8.5
    9.5
    Collaboration
    Average: 8.6
    9.3
    Optimization
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    QAD
    Company Website
    Year Founded
    1979
    HQ Location
    Santa Barbara, CA
    Twitter
    @QAD_Community
    3,265 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,737 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

As the #1 connected workforce solution in manufacturing, QAD Redzone enables frontline teams to contribute their full potential, elevating the frontline with new technology to achieve company goals ar

Users
  • Plant Manager
  • Director of Operations
Industries
  • Food Production
  • Food & Beverages
Market Segment
  • 81% Mid-Market
  • 12% Enterprise
QAD Redzone Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
89
Communication
71
Coaching Professionalism
42
Productivity Improvement
41
Efficiency Improvement
40
Cons
Learning Curve
22
Platform Compatibility
17
Data Management
16
Limited Reporting
9
Complex Setup
8
QAD Redzone features and usability ratings that predict user satisfaction
9.5
Has the product been a good partner in doing business?
Average: 9.4
9.3
KPIs
Average: 8.5
9.5
Collaboration
Average: 8.6
9.3
Optimization
Average: 8.5
Seller Details
Seller
QAD
Company Website
Year Founded
1979
HQ Location
Santa Barbara, CA
Twitter
@QAD_Community
3,265 Twitter followers
LinkedIn® Page
www.linkedin.com
1,737 employees on LinkedIn®
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MaintainX
(999)4.8 out of 5
Optimized for quick response
2nd Easiest To Use in Connected Worker Platform software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    MaintainX is the leading maintenance and work execution software, designed specifically for industrial and frontline teams. We help companies streamline maintenance operations, improve asset manageme

    Users
    • Maintenance Manager
    • Maintenance Supervisor
    Industries
    • Manufacturing
    • Facilities Services
    Market Segment
    • 47% Mid-Market
    • 45% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • MaintainX is a system designed for workflow management, inventory control, and work orders, with features such as real-time notifications, procedure generation, and user-friendly interface.
    • Users frequently mention the ease of use, efficient communication, and the ability to manage multiple sites and teams as some of the key benefits of MaintainX.
    • Reviewers mentioned issues with the cost of setting up each maintenance technician with their own account, the need for more customization in reporting options, and the lack of a contact management module for property management companies.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • MaintainX Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    433
    Customer Support
    227
    Work Orders
    171
    Features
    160
    Intuitive
    138
    Cons
    Missing Features
    105
    Work Order Issues
    71
    Limited Features
    69
    Work Order Management
    56
    Limited Customization
    39
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • MaintainX features and usability ratings that predict user satisfaction
    9.6
    Has the product been a good partner in doing business?
    Average: 9.4
    8.9
    KPIs
    Average: 8.5
    8.9
    Collaboration
    Average: 8.6
    9.1
    Optimization
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    MaintainX
    Company Website
    Year Founded
    2018
    HQ Location
    San Francisco, California
    Twitter
    @maintainx
    756 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    542 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

MaintainX is the leading maintenance and work execution software, designed specifically for industrial and frontline teams. We help companies streamline maintenance operations, improve asset manageme

Users
  • Maintenance Manager
  • Maintenance Supervisor
Industries
  • Manufacturing
  • Facilities Services
Market Segment
  • 47% Mid-Market
  • 45% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • MaintainX is a system designed for workflow management, inventory control, and work orders, with features such as real-time notifications, procedure generation, and user-friendly interface.
  • Users frequently mention the ease of use, efficient communication, and the ability to manage multiple sites and teams as some of the key benefits of MaintainX.
  • Reviewers mentioned issues with the cost of setting up each maintenance technician with their own account, the need for more customization in reporting options, and the lack of a contact management module for property management companies.
MaintainX Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
433
Customer Support
227
Work Orders
171
Features
160
Intuitive
138
Cons
Missing Features
105
Work Order Issues
71
Limited Features
69
Work Order Management
56
Limited Customization
39
MaintainX features and usability ratings that predict user satisfaction
9.6
Has the product been a good partner in doing business?
Average: 9.4
8.9
KPIs
Average: 8.5
8.9
Collaboration
Average: 8.6
9.1
Optimization
Average: 8.5
Seller Details
Seller
MaintainX
Company Website
Year Founded
2018
HQ Location
San Francisco, California
Twitter
@maintainx
756 Twitter followers
LinkedIn® Page
www.linkedin.com
542 employees on LinkedIn®

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Poka.io
(177)4.7 out of 5
3rd Easiest To Use in Connected Worker Platform software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Poka transforms manufacturing operations by empowering workers with real-time access to knowledge, digital tools and expert support. Our AI-driven platform integrates training, communication and troub

    Users
    No information available
    Industries
    • Food Production
    • Manufacturing
    Market Segment
    • 69% Mid-Market
    • 21% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Poka.io Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    56
    Communication
    31
    Features
    25
    Efficiency Improvement
    17
    Knowledge Sharing
    16
    Cons
    Learning Curve
    13
    Navigation Issues
    8
    Search Functionality
    8
    Steep Learning Curve
    8
    Limited Features
    7
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Poka.io features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 9.4
    7.4
    KPIs
    Average: 8.5
    8.5
    Collaboration
    Average: 8.6
    7.8
    Optimization
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    IFS
    Year Founded
    1983
    HQ Location
    Linkoping , Sweden
    Twitter
    @ifs
    11,065 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    8,584 employees on LinkedIn®
    Ownership
    STO: IFS
Product Description
How are these determined?Information
This description is provided by the seller.

Poka transforms manufacturing operations by empowering workers with real-time access to knowledge, digital tools and expert support. Our AI-driven platform integrates training, communication and troub

Users
No information available
Industries
  • Food Production
  • Manufacturing
Market Segment
  • 69% Mid-Market
  • 21% Enterprise
Poka.io Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
56
Communication
31
Features
25
Efficiency Improvement
17
Knowledge Sharing
16
Cons
Learning Curve
13
Navigation Issues
8
Search Functionality
8
Steep Learning Curve
8
Limited Features
7
Poka.io features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 9.4
7.4
KPIs
Average: 8.5
8.5
Collaboration
Average: 8.6
7.8
Optimization
Average: 8.5
Seller Details
Seller
IFS
Year Founded
1983
HQ Location
Linkoping , Sweden
Twitter
@ifs
11,065 Twitter followers
LinkedIn® Page
www.linkedin.com
8,584 employees on LinkedIn®
Ownership
STO: IFS
Read Poka.io Reviews
Microsoft 365 F1
(22)4.4 out of 5
7th Easiest To Use in Connected Worker Platform software
View top Consulting Services for Microsoft 365 F1
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Microsoft 365 F1 empowers frontline workforce with solutions that provide a secure, intuitive, and connected experience.

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 45% Small-Business
    • 41% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Microsoft 365 F1 Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    14
    Cost Efficiency
    6
    Features
    6
    Communication
    4
    Easy Access
    4
    Cons
    Slow Performance
    3
    Expensive
    2
    Learning Curve
    2
    Limited Features
    2
    Platform Compatibility
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Microsoft 365 F1 features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 9.4
    8.2
    KPIs
    Average: 8.5
    9.0
    Collaboration
    Average: 8.6
    8.2
    Optimization
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Microsoft
    Year Founded
    1975
    HQ Location
    Redmond, Washington
    Twitter
    @microsoft
    14,060,258 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    238,990 employees on LinkedIn®
    Ownership
    MSFT
Product Description
How are these determined?Information
This description is provided by the seller.

Microsoft 365 F1 empowers frontline workforce with solutions that provide a secure, intuitive, and connected experience.

Users
No information available
Industries
No information available
Market Segment
  • 45% Small-Business
  • 41% Mid-Market
Microsoft 365 F1 Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
14
Cost Efficiency
6
Features
6
Communication
4
Easy Access
4
Cons
Slow Performance
3
Expensive
2
Learning Curve
2
Limited Features
2
Platform Compatibility
2
Microsoft 365 F1 features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 9.4
8.2
KPIs
Average: 8.5
9.0
Collaboration
Average: 8.6
8.2
Optimization
Average: 8.5
Seller Details
Seller
Microsoft
Year Founded
1975
HQ Location
Redmond, Washington
Twitter
@microsoft
14,060,258 Twitter followers
LinkedIn® Page
www.linkedin.com
238,990 employees on LinkedIn®
Ownership
MSFT
Read Microsoft 365 F1 Reviews
Dozuki
(208)4.4 out of 5
5th Easiest To Use in Connected Worker Platform software
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Dozuki is the industry leading connected worker platform designed to help manufacturers streamline knowledge, training, and upskilling for their frontline teams. By bridging the gap between operations

    Users
    • Quality Manager
    Industries
    • Manufacturing
    • Automotive
    Market Segment
    • 61% Mid-Market
    • 21% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Dozuki Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    36
    Instruction Creation
    22
    Ease of Creation
    12
    Media Uploads
    9
    User Interface
    7
    Cons
    Limited Formatting
    7
    Data Management
    4
    Expensive
    4
    Learning Curve
    4
    Limited Reporting
    4
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Dozuki features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 9.4
    7.1
    KPIs
    Average: 8.5
    8.2
    Collaboration
    Average: 8.6
    7.7
    Optimization
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Dozuki
    Year Founded
    2011
    HQ Location
    San Luis Obispo, California
    Twitter
    @Dozuki
    507 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    80 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Dozuki is the industry leading connected worker platform designed to help manufacturers streamline knowledge, training, and upskilling for their frontline teams. By bridging the gap between operations

Users
  • Quality Manager
Industries
  • Manufacturing
  • Automotive
Market Segment
  • 61% Mid-Market
  • 21% Small-Business
Dozuki Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
36
Instruction Creation
22
Ease of Creation
12
Media Uploads
9
User Interface
7
Cons
Limited Formatting
7
Data Management
4
Expensive
4
Learning Curve
4
Limited Reporting
4
Dozuki features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 9.4
7.1
KPIs
Average: 8.5
8.2
Collaboration
Average: 8.6
7.7
Optimization
Average: 8.5
Seller Details
Seller
Dozuki
Year Founded
2011
HQ Location
San Luis Obispo, California
Twitter
@Dozuki
507 Twitter followers
LinkedIn® Page
www.linkedin.com
80 employees on LinkedIn®
Read Dozuki Reviews
SafetyCulture
(139)4.6 out of 5
Optimized for quick response
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    SafetyCulture is a mobile-first operations platform that gives you the knowledge, tools, and processes you need to work safely, meet higher standards, and improve every day, offering a better way to w

    Users
    No information available
    Industries
    • Information Technology and Services
    • Construction
    Market Segment
    • 45% Mid-Market
    • 38% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • SafetyCulture is a software platform designed to improve workplace safety and efficiency through features such as audit creation, risk assessment, data analysis, and integration with other systems.
    • Reviewers like the user-friendly interface, the ability to customize checklists, real-time reporting, and the convenience of being able to use the software on various devices, including mobile.
    • Reviewers noted issues with the software's initial setup and learning curve, occasional syncing problems, limited search features, and the need for a stable internet connection for optimal performance.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • SafetyCulture Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    116
    Efficiency Improvement
    70
    Safety Measures
    63
    Efficiency
    57
    Features
    56
    Cons
    Learning Curve
    26
    Slow Performance
    20
    Difficult Learning
    19
    Complexity
    18
    Expensive
    17
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • SafetyCulture features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.4
    9.0
    KPIs
    Average: 8.5
    9.0
    Collaboration
    Average: 8.6
    8.8
    Optimization
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    SafetyCulture
    Company Website
    Year Founded
    2004
    HQ Location
    Surry Hills, New South Wales
    Twitter
    @SafetyCultureHQ
    4,794 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    809 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

SafetyCulture is a mobile-first operations platform that gives you the knowledge, tools, and processes you need to work safely, meet higher standards, and improve every day, offering a better way to w

Users
No information available
Industries
  • Information Technology and Services
  • Construction
Market Segment
  • 45% Mid-Market
  • 38% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • SafetyCulture is a software platform designed to improve workplace safety and efficiency through features such as audit creation, risk assessment, data analysis, and integration with other systems.
  • Reviewers like the user-friendly interface, the ability to customize checklists, real-time reporting, and the convenience of being able to use the software on various devices, including mobile.
  • Reviewers noted issues with the software's initial setup and learning curve, occasional syncing problems, limited search features, and the need for a stable internet connection for optimal performance.
SafetyCulture Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
116
Efficiency Improvement
70
Safety Measures
63
Efficiency
57
Features
56
Cons
Learning Curve
26
Slow Performance
20
Difficult Learning
19
Complexity
18
Expensive
17
SafetyCulture features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.4
9.0
KPIs
Average: 8.5
9.0
Collaboration
Average: 8.6
8.8
Optimization
Average: 8.5
Seller Details
Seller
SafetyCulture
Company Website
Year Founded
2004
HQ Location
Surry Hills, New South Wales
Twitter
@SafetyCultureHQ
4,794 Twitter followers
LinkedIn® Page
www.linkedin.com
809 employees on LinkedIn®
Oracle IoT Connected Worker Cloud
(13)4.1 out of 5
View top Consulting Services for Oracle IoT Connected Worker Cloud
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Oracle IoT Connected Worker Cloud improves the safety and health of your workers, complies with safety regulations, gains real-time visibility into your workers health, location, and work environment.

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 54% Enterprise
    • 23% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Oracle IoT Connected Worker Cloud features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 9.4
    7.6
    KPIs
    Average: 8.5
    8.0
    Collaboration
    Average: 8.6
    8.7
    Optimization
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Oracle
    Year Founded
    1977
    HQ Location
    Austin, TX
    Twitter
    @Oracle
    823,886 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    199,405 employees on LinkedIn®
    Ownership
    NYSE:ORCL
Product Description
How are these determined?Information
This description is provided by the seller.

Oracle IoT Connected Worker Cloud improves the safety and health of your workers, complies with safety regulations, gains real-time visibility into your workers health, location, and work environment.

Users
No information available
Industries
No information available
Market Segment
  • 54% Enterprise
  • 23% Mid-Market
Oracle IoT Connected Worker Cloud features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 9.4
7.6
KPIs
Average: 8.5
8.0
Collaboration
Average: 8.6
8.7
Optimization
Average: 8.5
Seller Details
Seller
Oracle
Year Founded
1977
HQ Location
Austin, TX
Twitter
@Oracle
823,886 Twitter followers
LinkedIn® Page
www.linkedin.com
199,405 employees on LinkedIn®
Ownership
NYSE:ORCL
Read Oracle IoT Connected Worker Cloud Reviews
Tulip
(35)4.5 out of 5
6th Easiest To Use in Connected Worker Platform software
Save to My Lists
Entry Level Price:$100.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Tulip, the leader in frontline operations, is helping companies of all sizes and across industries, including complex manufacturing, pharmaceuticals, and medical devices equip their workforce with con

    Users
    No information available
    Industries
    • Manufacturing
    Market Segment
    • 43% Mid-Market
    • 40% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Tulip Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    21
    Features
    13
    Intuitive
    13
    Customization
    12
    Customer Support
    11
    Cons
    Limited Functionality
    9
    Complex Usability
    6
    Limited Customization
    6
    Limited Features
    6
    Technical Issues
    6
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Tulip features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 9.4
    9.5
    KPIs
    Average: 8.5
    8.2
    Collaboration
    Average: 8.6
    8.7
    Optimization
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Tulip Interfaces
    Year Founded
    2012
    HQ Location
    Somerville, Massachusetts, United States
    Twitter
    @tulipinterfaces
    1,004 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    357 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Tulip, the leader in frontline operations, is helping companies of all sizes and across industries, including complex manufacturing, pharmaceuticals, and medical devices equip their workforce with con

Users
No information available
Industries
  • Manufacturing
Market Segment
  • 43% Mid-Market
  • 40% Enterprise
Tulip Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
21
Features
13
Intuitive
13
Customization
12
Customer Support
11
Cons
Limited Functionality
9
Complex Usability
6
Limited Customization
6
Limited Features
6
Technical Issues
6
Tulip features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 9.4
9.5
KPIs
Average: 8.5
8.2
Collaboration
Average: 8.6
8.7
Optimization
Average: 8.5
Seller Details
Seller
Tulip Interfaces
Year Founded
2012
HQ Location
Somerville, Massachusetts, United States
Twitter
@tulipinterfaces
1,004 Twitter followers
LinkedIn® Page
www.linkedin.com
357 employees on LinkedIn®
Read Tulip Reviews
L2L
(99)4.3 out of 5
Optimized for quick response
11th Easiest To Use in Connected Worker Platform software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    L2L is the only Connected Workforce platform unifying team collaboration, maintenance, and OEE for data-driven decisions within your workflow. We help manufacturers drive action by connecting the righ

    Users
    No information available
    Industries
    • Manufacturing
    • Automotive
    Market Segment
    • 59% Mid-Market
    • 33% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • L2L Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    25
    Data Management
    13
    User Interface
    11
    Efficiency
    9
    Efficiency Improvement
    7
    Cons
    Complex Usability
    11
    Limited Functionality
    7
    Difficult Learning
    5
    Missing Features
    5
    Poor Navigation
    4
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • L2L features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 9.4
    7.0
    KPIs
    Average: 8.5
    7.4
    Collaboration
    Average: 8.6
    7.3
    Optimization
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    L2L
    Company Website
    Year Founded
    2010
    HQ Location
    Salt Lake City, US
    Twitter
    @Leading2Lean
    353 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    112 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

L2L is the only Connected Workforce platform unifying team collaboration, maintenance, and OEE for data-driven decisions within your workflow. We help manufacturers drive action by connecting the righ

Users
No information available
Industries
  • Manufacturing
  • Automotive
Market Segment
  • 59% Mid-Market
  • 33% Enterprise
L2L Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
25
Data Management
13
User Interface
11
Efficiency
9
Efficiency Improvement
7
Cons
Complex Usability
11
Limited Functionality
7
Difficult Learning
5
Missing Features
5
Poor Navigation
4
L2L features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 9.4
7.0
KPIs
Average: 8.5
7.4
Collaboration
Average: 8.6
7.3
Optimization
Average: 8.5
Seller Details
Seller
L2L
Company Website
Year Founded
2010
HQ Location
Salt Lake City, US
Twitter
@Leading2Lean
353 Twitter followers
LinkedIn® Page
www.linkedin.com
112 employees on LinkedIn®
Get a quote
Andonix
(52)4.8 out of 5
4th Easiest To Use in Connected Worker Platform software
Save to My Lists
Entry Level Price:Starting at $250.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Unleash the full potential of factory personnel with Andi, the artificial intelligence (AI) powered copilot created for the manufacturing industry. Andi consolidates the collective wisdom of your work

    Users
    No information available
    Industries
    • Automotive
    • Electrical/Electronic Manufacturing
    Market Segment
    • 63% Mid-Market
    • 17% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Andonix Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    5
    Features
    4
    Efficiency
    3
    Efficiency Improvement
    3
    Real-time Analytics
    3
    Cons
    Communication Issues
    1
    Inadequate Support Services
    1
    Poor Customer Support
    1
    Poor Service Quality
    1
    Poor Technical Support
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Andonix features and usability ratings that predict user satisfaction
    9.5
    Has the product been a good partner in doing business?
    Average: 9.4
    9.3
    KPIs
    Average: 8.5
    9.3
    Collaboration
    Average: 8.6
    9.3
    Optimization
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Andonix
    Year Founded
    2017
    HQ Location
    Detroit, Michigan
    Twitter
    @andonix40
    97 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    22 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Unleash the full potential of factory personnel with Andi, the artificial intelligence (AI) powered copilot created for the manufacturing industry. Andi consolidates the collective wisdom of your work

Users
No information available
Industries
  • Automotive
  • Electrical/Electronic Manufacturing
Market Segment
  • 63% Mid-Market
  • 17% Enterprise
Andonix Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
5
Features
4
Efficiency
3
Efficiency Improvement
3
Real-time Analytics
3
Cons
Communication Issues
1
Inadequate Support Services
1
Poor Customer Support
1
Poor Service Quality
1
Poor Technical Support
1
Andonix features and usability ratings that predict user satisfaction
9.5
Has the product been a good partner in doing business?
Average: 9.4
9.3
KPIs
Average: 8.5
9.3
Collaboration
Average: 8.6
9.3
Optimization
Average: 8.5
Seller Details
Seller
Andonix
Year Founded
2017
HQ Location
Detroit, Michigan
Twitter
@andonix40
97 Twitter followers
LinkedIn® Page
www.linkedin.com
22 employees on LinkedIn®
Read Andonix Reviews
Remote Eye
(33)4.7 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Wideum is a remote service technology company, innovating in applications for smartphones, tablets and smart glasses. Our proprietary software allows users to execute difficult tasks and operation mai

    Users
    No information available
    Industries
    • Information Technology and Services
    Market Segment
    • 39% Small-Business
    • 33% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Remote Eye Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    8
    Customization
    4
    Integrations
    4
    Communication
    3
    Data Management
    3
    Cons
    Information Overload
    1
    Storage Limitations
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Remote Eye features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.4
    9.6
    KPIs
    Average: 8.5
    9.5
    Collaboration
    Average: 8.6
    9.6
    Optimization
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Wideum
    Year Founded
    2017
    HQ Location
    Barcelona, ES
    Twitter
    @wideumofficial
    35 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    15 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Wideum is a remote service technology company, innovating in applications for smartphones, tablets and smart glasses. Our proprietary software allows users to execute difficult tasks and operation mai

Users
No information available
Industries
  • Information Technology and Services
Market Segment
  • 39% Small-Business
  • 33% Enterprise
Remote Eye Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
8
Customization
4
Integrations
4
Communication
3
Data Management
3
Cons
Information Overload
1
Storage Limitations
1
Remote Eye features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.4
9.6
KPIs
Average: 8.5
9.5
Collaboration
Average: 8.6
9.6
Optimization
Average: 8.5
Seller Details
Seller
Wideum
Year Founded
2017
HQ Location
Barcelona, ES
Twitter
@wideumofficial
35 Twitter followers
LinkedIn® Page
www.linkedin.com
15 employees on LinkedIn®
Read Remote Eye Reviews
TeamViewer Frontline
(62)4.3 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    TeamViewer Frontline equips workers with industrial AR solutions for a faster, more straightforward workflow: It shows exactly what to do next, connects your employees with the information they need —

    Users
    No information available
    Industries
    • Information Technology and Services
    • Staffing and Recruiting
    Market Segment
    • 48% Small-Business
    • 34% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • TeamViewer Frontline Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    26
    Connectivity
    10
    Augmented Reality
    9
    Easy Access
    9
    Helpful
    9
    Cons
    Poor Connectivity
    7
    Slow Performance
    7
    App Performance
    6
    Lagging Performance
    6
    Expensive
    5
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • TeamViewer Frontline features and usability ratings that predict user satisfaction
    7.9
    Has the product been a good partner in doing business?
    Average: 9.4
    8.3
    KPIs
    Average: 8.5
    9.0
    Collaboration
    Average: 8.6
    9.0
    Optimization
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    TeamViewer
    Year Founded
    2005
    HQ Location
    Goppingen
    Twitter
    @TeamViewer
    49,676 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2,030 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

TeamViewer Frontline equips workers with industrial AR solutions for a faster, more straightforward workflow: It shows exactly what to do next, connects your employees with the information they need —

Users
No information available
Industries
  • Information Technology and Services
  • Staffing and Recruiting
Market Segment
  • 48% Small-Business
  • 34% Mid-Market
TeamViewer Frontline Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
26
Connectivity
10
Augmented Reality
9
Easy Access
9
Helpful
9
Cons
Poor Connectivity
7
Slow Performance
7
App Performance
6
Lagging Performance
6
Expensive
5
TeamViewer Frontline features and usability ratings that predict user satisfaction
7.9
Has the product been a good partner in doing business?
Average: 9.4
8.3
KPIs
Average: 8.5
9.0
Collaboration
Average: 8.6
9.0
Optimization
Average: 8.5
Seller Details
Seller
TeamViewer
Year Founded
2005
HQ Location
Goppingen
Twitter
@TeamViewer
49,676 Twitter followers
LinkedIn® Page
www.linkedin.com
2,030 employees on LinkedIn®
Read TeamViewer Frontline Reviews
UTrakk
(38)4.6 out of 5
10th Easiest To Use in Connected Worker Platform software
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    UTrakk helps managers boost their impact in delivering their roles, driving operational performance, by focusing on improving competitive performance and employee experience. UTrakk digitalizes Pro

    Users
    No information available
    Industries
    • Food Production
    • Manufacturing
    Market Segment
    • 76% Mid-Market
    • 16% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • UTrakk Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    3
    Scheduling Flexibility
    3
    Efficiency
    2
    Planning
    2
    Productivity Improvement
    2
    Cons
    Dashboard Limitations
    1
    Difficult Navigation
    1
    Integration Issues
    1
    Learning Curve
    1
    Limited Educational Resources
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • UTrakk features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 9.4
    7.8
    KPIs
    Average: 8.5
    8.4
    Collaboration
    Average: 8.6
    8.8
    Optimization
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Proaction International
    Year Founded
    2004
    HQ Location
    Montréal, CA
    LinkedIn® Page
    www.linkedin.com
    140 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

UTrakk helps managers boost their impact in delivering their roles, driving operational performance, by focusing on improving competitive performance and employee experience. UTrakk digitalizes Pro

Users
No information available
Industries
  • Food Production
  • Manufacturing
Market Segment
  • 76% Mid-Market
  • 16% Small-Business
UTrakk Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
3
Scheduling Flexibility
3
Efficiency
2
Planning
2
Productivity Improvement
2
Cons
Dashboard Limitations
1
Difficult Navigation
1
Integration Issues
1
Learning Curve
1
Limited Educational Resources
1
UTrakk features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 9.4
7.8
KPIs
Average: 8.5
8.4
Collaboration
Average: 8.6
8.8
Optimization
Average: 8.5
Seller Details
Seller
Proaction International
Year Founded
2004
HQ Location
Montréal, CA
LinkedIn® Page
www.linkedin.com
140 employees on LinkedIn®
Read UTrakk Reviews
WORKERBASE
(13)4.7 out of 5
8th Easiest To Use in Connected Worker Platform software
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Workerbase is the most powerful Connected Worker Platform on the market servicing manufacturers around the world. Workerbase’s primary goal is to empower workers in their day to day tasks, improve

    Users
    No information available
    Industries
    • Automotive
    Market Segment
    • 62% Enterprise
    • 31% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • WORKERBASE Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customization
    2
    Ease of Use
    2
    Centralization
    1
    Employee Engagement
    1
    Features
    1
    Cons
    Complex Procedures
    1
    Slow Performance
    1
    Upload Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • WORKERBASE features and usability ratings that predict user satisfaction
    9.5
    Has the product been a good partner in doing business?
    Average: 9.4
    7.6
    KPIs
    Average: 8.5
    8.6
    Collaboration
    Average: 8.6
    7.0
    Optimization
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Workerbase
    Year Founded
    2017
    HQ Location
    Munich, Bavaria
    Twitter
    @workerbase
    525 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    36 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Workerbase is the most powerful Connected Worker Platform on the market servicing manufacturers around the world. Workerbase’s primary goal is to empower workers in their day to day tasks, improve

Users
No information available
Industries
  • Automotive
Market Segment
  • 62% Enterprise
  • 31% Mid-Market
WORKERBASE Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customization
2
Ease of Use
2
Centralization
1
Employee Engagement
1
Features
1
Cons
Complex Procedures
1
Slow Performance
1
Upload Issues
1
WORKERBASE features and usability ratings that predict user satisfaction
9.5
Has the product been a good partner in doing business?
Average: 9.4
7.6
KPIs
Average: 8.5
8.6
Collaboration
Average: 8.6
7.0
Optimization
Average: 8.5
Seller Details
Seller
Workerbase
Year Founded
2017
HQ Location
Munich, Bavaria
Twitter
@workerbase
525 Twitter followers
LinkedIn® Page
www.linkedin.com
36 employees on LinkedIn®
Read WORKERBASE Reviews
Epsilon3
(253)4.2 out of 5
Optimized for quick response
9th Easiest To Use in Connected Worker Platform software
Save to My Lists
Entry Level Price:Starting at $100.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Epsilon3 empowers innovative teams to streamline complex workflows—from engineering and manufacturing to testing, certification, and live operations—within high-stakes and highly regulated industries.

    Users
    • Customer Service Representative
    Industries
    • Aviation & Aerospace
    • Financial Services
    Market Segment
    • 44% Mid-Market
    • 41% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Epsilon3 is a tool for creating, managing, and executing operational procedures, with features such as real-time updates, part history tracking, and the ability to store and edit articles.
    • Reviewers frequently mention the user-friendly functionality, the ability to monitor maintenance and flight history usage, and the exceptional customer support that assists with integration and implementation.
    • Users mentioned that some new features are still under development and lack capability, the interface can sometimes be unclear and hard to use, and the search function may not always yield the desired results.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Epsilon3 Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    132
    Procedure Management
    57
    Features
    50
    Efficiency
    45
    Intuitive
    39
    Cons
    Learning Curve
    52
    Complexity
    47
    Confusing Procedures
    41
    Complex Procedures
    37
    Learning Difficulty
    37
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Epsilon3 features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.4
    7.1
    KPIs
    Average: 8.5
    8.2
    Collaboration
    Average: 8.6
    7.6
    Optimization
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Epsilon3
    Company Website
    Year Founded
    2021
    HQ Location
    Los Angeles, California
    Twitter
    @Epsilon3Inc
    912 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    22 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Epsilon3 empowers innovative teams to streamline complex workflows—from engineering and manufacturing to testing, certification, and live operations—within high-stakes and highly regulated industries.

Users
  • Customer Service Representative
Industries
  • Aviation & Aerospace
  • Financial Services
Market Segment
  • 44% Mid-Market
  • 41% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Epsilon3 is a tool for creating, managing, and executing operational procedures, with features such as real-time updates, part history tracking, and the ability to store and edit articles.
  • Reviewers frequently mention the user-friendly functionality, the ability to monitor maintenance and flight history usage, and the exceptional customer support that assists with integration and implementation.
  • Users mentioned that some new features are still under development and lack capability, the interface can sometimes be unclear and hard to use, and the search function may not always yield the desired results.
Epsilon3 Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
132
Procedure Management
57
Features
50
Efficiency
45
Intuitive
39
Cons
Learning Curve
52
Complexity
47
Confusing Procedures
41
Complex Procedures
37
Learning Difficulty
37
Epsilon3 features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.4
7.1
KPIs
Average: 8.5
8.2
Collaboration
Average: 8.6
7.6
Optimization
Average: 8.5
Seller Details
Seller
Epsilon3
Company Website
Year Founded
2021
HQ Location
Los Angeles, California
Twitter
@Epsilon3Inc
912 Twitter followers
LinkedIn® Page
www.linkedin.com
22 employees on LinkedIn®
Get a quote
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Connected Worker Platform Topics

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Learn More About Connected Worker Platforms

What are Connected Worker Platforms?

Smart technology, or physical assets connected to the Internet of Things (IoT), has helped to usher in what many consider the fourth Industrial Revolution—along with robotic systems, artificial intelligence, and blockchain. Warehouses, factory floors, and field operations are transforming in real time, integrating these advanced systems wherever possible. In addition to the equipment being used across industrial operations, field workers themselves are becoming connected assets, thanks to wearables and other mobile devices around the work environment. Connected worker platforms harness the power of this technology to bring unprecedented insights, communication, safety, and process optimization to these field operations and shop floors. Used properly and with the right hardware, these solutions can turn any industrial team into a fully connected workforce, helping them reap the benefits of Industry 4.0.

As smart cameras and tracking technology grow more prevalent across these and other industries, there are an increasing number of ethical questions related to worker surveillance and monitoring. It’s important to keep this in mind when researching the platforms in this emerging category. Though the benefits of connected worker platforms are many and varied, you should consult with your HR and/or legal team about the privacy implications of these solutions before investing in or implementing them across your operation. You should also clearly communicate the extent of this workforce monitoring to your employees and anyone being hired in the future. This may entail creating documentation and agreements related to how employees are being tracked and how this information will be used. In the end, these solutions can greatly improve safety, efficiency, and outcomes for everyone on your team, but this should not be at the expense of employee privacy and trust.

Key Benefits of Connected Worker Platforms

  • Allow for real-time tracking of frontline workers and their assets across a distributed operation
  • Enable virtual support and guided process execution to achieve operational excellence
  • Generate analytics about workforce efficiency and safety without the need for in-person monitoring
  • Improve regulatory compliance across worker processes, equipment, and environments

Why Use Connected Worker Platforms?

As smart devices and wearable technology become more readily accessible for industrial companies, it can make sense to connect a workforce for a variety of reasons. Firstly, connecting workers to the cloud can provide supervisors and executives with a more accurate view of worker location and activity at any given moment. This can eliminate guesswork as to if factory staff and field employees are where they are supposed to be and performing the work that is needed of them. Along with this, though, connected worker platforms can set up the workers themselves for success in ways not previously possible, improving productivity, safety, and employee satisfaction across the operation.

A number of the solutions in this category share features of or integrate with work instructions software and standard operating procedures software, giving workers convenient access to explanations of processes and/or checklists for completing routine duties and complex job tasks. Thanks to wearables such as smart glasses, users of connected worker platforms may be able to access and engage with this timely information without needing to use their hands, ensuring optimal productivity and worker safety.

With some connected worker systems, supervisors and team leads can offer remote assistance during certain jobs or tasks, in addition to general on-the-job training, even if the workers are in isolated or high-risk environments. Finally, these solutions can help make critical observations about worker and team performance through a variety of data metrics. Using this data, management teams can ensure the continuous improvement of operations by shaping strategic decisions (e.g. worker placements, task structuring) based on the findings. These intelligent capabilities can free up workers and supervisors to focus more on their most important responsibilities, while helping them optimize their approaches and stay protected every step of the way.

Who Uses Connected Worker Platforms?

The solutions in this category are custom-tailored for industrial and labor-based scenarios, where frontline workers are immersed in high-stress environments such as factories and field operations. Some common roles that can benefit from the user experience and real-time data of connected worker apps are floor supervisors, factory workers, and field operators. The solutions in this category each offer a unique set of tools for utilizing smart devices in these settings and transforming an industrial workforce with various tech-based enhancements. These tools can also help supervisors and their respective field teams feel more united than ever, even when miles apart. If you are considering a modern solution for your industrial team, consider what your team’s particular needs are and which roles are likely to benefit from the investment before researching the diverse offerings on the market.

Connected Worker Platform Features

As smart technology evolves, and also becomes more affordable for independent companies, solution vendors are finding new and different applications in connected worker scenarios. With that being said, the solutions featured in this category are each unique in their capabilities, offering some combination of features for use across a connected team. In some cases, vendors offer proprietary hardware such as smart glasses or sensors as part of their solution offering, while others allow for integration with an existing IoT infrastructure. Vendors may offer customized solutions to fit your company’s specific needs, so it may be helpful to speak with a representative and discuss these possibilities before selecting a tool. The following are some general capabilities you may come across when researching the diverse solutions in this category.

Guided Tasks — A significant benefit of connected worker technology is the ability to assist factory and field workers on the job in ways not previously possible. This may be accomplished through live support directly from supervisors or automated support through smart devices. An example might include intelligent recommendations during order picking or assembly using augmented reality on smart glasses. In some cases, it may be as simple as seeing job checklists on the screens of smart glasses, allowing workers to keep their hands free and focused on the task at hand. Factory or field employees may handle dozens of high-stress tasks in their daily routines, with little room for error. Guided support through connected worker platforms can help ensure a complete success with each task, without workers having to interrupt their progress to ask for help or reference their physical manuals.

Worker Health and Safety — By nature, manufacturing environments and field operations can involve a variety of hazards, and many of the high-stress activities these workers handle can pose serious risks in the event of accidents, equipment failures, or a sudden change in conditions. Management teams should do anything in their power to oversee worker activities and conditions to prevent mishaps from occurring. Connected worker platforms will often include features that assist with worker safety, from intelligent audits of regulatory compliance to automated alerts during irregular activity. If workers are wearing smart devices, integrated connected worker platforms may enable them to monitor vitals and identify an immediate health risk so it can be instantly reported to supervisory teams. In other cases, these platforms may continuously monitor environmental conditions and trigger alerts when certain conditions (e.g. toxic gas levels, temperature) approach their respective thresholds. Platforms may generate regular data about work environments and worker health, so managers can proactively address any possible issues before they pose a threat to frontline workers.

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