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Poka.io Reviews & Product Details

Poka.io Overview

What is Poka.io?

Poka transforms manufacturing operations by empowering workers with real-time access to knowledge, digital tools and expert support. Our AI-driven platform integrates training, communication and troubleshooting to foster continuous improvement and operational excellence. Our mission is to bridge the skills gap, reduce downtime, and drive safety, performance and quality to new heights. Poka’s powerful analytics engine makes it easy to identify issues in production, leading to quick and focussed resolutions. In 2023, Poka was acquired by IFS, an enterprise software leader in Enterprise Asset Management, Field Service Management and ERP. Together, we help manufacturing companies optimize their people, assets and processes. Join us in shaping the future of work in manufacturing. Poka has become a catalyst for digital transformation among industrial leaders including 15 of the largest manufacturers based on Fortune's 2022 Global 500 ranking.

Poka.io Details
Languages Supported
Arabic, Czech, Danish, German, English, Finnish, French, Hungarian, Icelandic, Italian, Japanese, Lithuanian, Malay, Burmese, Dutch, Polish, Portuguese, Russian, Spanish, Serbian, Swedish, Thai, Turkish, Ukrainian, Chinese (Simplified), Chinese (Traditional)
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Product Description

Poka is a Web and mobile app that gives factory workers the power to capture, consume and share critical information in real-time on the plant floor, leading to improved productivity. By creating a standardized multimedia knowledge base of procedures, training content and solutions related to each workstation and machine, Poka helps reduce production downtime, improve quality and safety, and facilitate communication across factories, departments and shifts.


Seller Details
Seller
IFS
Year Founded
1983
HQ Location
Linkoping , Sweden
Twitter
@ifs
10,935 Twitter followers
LinkedIn® Page
www.linkedin.com
8,584 employees on LinkedIn®
Ownership
STO: IFS
Description

IFS provides enterprise software for industries such as aerospace, energy, and manufacturing, enabling organizations to manage their operations, assets, and services effectively.


Andrea M.
AM
Overview Provided by:

Recent Poka.io Reviews

Derrick S.
DS
Derrick S.Enterprise (> 1000 emp.)
4.5 out of 5
"Poka.io Staandardization and Structure"
My favorite feature(s) of Poka.io are its standardization through structure and shareability. Poka.io allows us to develop and utilize a standardiz...
Verified User
A
Verified UserMid-Market (51-1000 emp.)
5.0 out of 5
"Finally an app targeted towards operators"
First, its ease of usage: all functions are intuitive and there are many ways to find the information you are looking for. I also like how you can...
FG
Farah G.Mid-Market (51-1000 emp.)
5.0 out of 5
"POKA has become an valuable training, site communication tool for our facility!"
The site is easy to work in and upload documents to, allowing us to link, create training material and quality documentation to production lines, w...
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Poka.io Media

Poka.io Demo - Communication
Connect team members across shifts, departments, plants and languages leading to better visibility and collaboration.
Poka.io Demo - Digital Forms & Checklists
Capture consistent data on work execution, identify deviations and run reports to uncover actionable insights - in a more efficient, paperless way.
Poka.io Demo - Issues Management
Quickly identify deviations and solve problems leading to improvements in downtime, productivity, quality and more.
Poka.io Demo - Knowledge Management
Centralize access to critical operational knowledge to build and share standards across shifts and plants.
Poka.io Demo - Skills Management
give workers and team leads the power to oversee and stay current with role-specific and factory training.
Poka.io Demo - Insights & Analytics
Help corporate leaders, plant management, CI experts and operators track KPI’s, gain insights into production issues, and measure workforce performance to quickly prioritize where corrective action is needed.
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170 Poka.io Reviews

4.7 out of 5
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170 Poka.io Reviews
4.7 out of 5
170 Poka.io Reviews
4.7 out of 5

Poka.io Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Poka.ioQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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PF
Digital Projects Leader
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
(Original )Information
What do you like best about Poka.io?

Poka is a very good tool for managing training and knowledge in the production area.

The forms module are very useful- They are easy to create and manage which allows for many applications.

Is a great mobile tool, it works very well on phones, tablets – Androids and iOS.

The program is constantly evolving, adding new features to the system. Review collected by and hosted on G2.com.

What do you dislike about Poka.io?

Better text editing capabilities in the Post (colour, bolds) – e.g.if you want to write in bold, you need to use ** to make the text bold.

Lack of pin a post to the top of the screen so that everyone can see it for a while. Review collected by and hosted on G2.com.

What problems is Poka.io solving and how is that benefiting you?

Thanks to POKA, we have sorted out the topic of periodic training (1, 2 years) in safety and quality, which now reminds itself to be refreshed.

We replaced many paper control cards with digital forms, which significantly increased their efficiency and allowed for quick insight into historical data. Review collected by and hosted on G2.com.

Derrick S.
DS
Global Site Training Systems Expert
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Poka.io?

My favorite feature(s) of Poka.io are its standardization through structure and shareability. Poka.io allows us to develop and utilize a standardized infrastructure that can be built upon by attaching data, tools, materials, media, etc. allows our business to be more efficient and effective. Being able to share those tools and materials with ease ensures the business has the most robust training available for any of our global sites at any given time. Review collected by and hosted on G2.com.

What do you dislike about Poka.io?

My biggest dislike about Poka.io is that there are many existing digital applications whose data are difficult to easily transfer in a usable format. Review collected by and hosted on G2.com.

What problems is Poka.io solving and how is that benefiting you?

Poka.io is currently exploring how AI can be effective to help write standard work instructions and SOPs. Review collected by and hosted on G2.com.

Verified User in Consumer Goods
AC
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Poka.io?

First, its ease of usage: all functions are intuitive and there are many ways to find the information you are looking for.

I also like how you can easily you can create contents and make changes almost "on the fly".

There is a great support from the platform itself and from the people at customer support.

It is always improving and the updates are welcome. Review collected by and hosted on G2.com.

What do you dislike about Poka.io?

Some other features would gain from being more customizable (e.g. Work instruction's access). Review collected by and hosted on G2.com.

What problems is Poka.io solving and how is that benefiting you?

It gatherred all the information an operator would need in one single place, no more need to "look for something" everywhere. It also helped sharing valuable information in an effective way. Review collected by and hosted on G2.com.

Styve A.
SA
Global Solution Architect
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
What do you like best about Poka.io?

Poka is a complete and efficient solution, allowing you to digitize your work instructions, your forms, but also to define tasks and track your current incidents.

One of the big strengths of the solution is that each of these features interacts with the others. There is real thought behind the design of Poka, allowing it to meet a real business need.

Another strong point is that the solution evolves regularly, and in a very good direction.

Poka has also been designed to be used by everyone. Which makes the solution really easy to use and accessible to everyone.

The support has always been very responsive when I needed it, I can only congratulate them for that.

And I also find it great that the solution is designed to be so easy to integrate. It is rare not to need to call on an integrator to use such a complete solution. Review collected by and hosted on G2.com.

What do you dislike about Poka.io?

If I had to mention a negative point it would be the impossibility of using the solution offline, especially for forms that can be useful in areas not covered by the internet.

But I know that it will come, and it will fill this need. Review collected by and hosted on G2.com.

What problems is Poka.io solving and how is that benefiting you?

Poka meets a significant need for the digitalization of all our documents, but also for ease of use.

Until now, we were using document management software. It is very effective for storing our documents. However, it is a gas factory when it comes to finding the right document that we are looking for, or when we want a beautiful interface.

Poka has met a clear need: to digitalize our documents while allowing each user to find the right document at the right time.

An operator should not spend several minutes searching in his file cabinet for the work instruction he wants. It should not be laborious.

The same goes for updating these documents, they must all be up to date and this in a simple and efficient way.

Which is what Poka meets. Review collected by and hosted on G2.com.

Edwin v.
EV
Warehouse manager
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
What do you like best about Poka.io?

What I like best about POKA.io is its comprehensive training management features. The platform allows for easy tracking of training sessions, making it clear who has completed which sessions and who still needs to. The clarity and accessibility of work instructions and exams are also standout features. They enable trainers to identify common mistakes and adjust their teaching methods accordingly, helping to ensure that the training is effective and thorough. Additionally, the tool greatly facilitates shift handovers and information sharing, which has improved our operational efficiency and communication. Review collected by and hosted on G2.com.

What do you dislike about Poka.io?

While POKA.io has many strengths, there are a few areas where there is room for improvement. The platform can sometimes feel a bit cumbersome to navigate, especially for new users who are not yet familiar with its layout and features. Additionally, the initial setup and customization process can be time-consuming. Review collected by and hosted on G2.com.

What problems is Poka.io solving and how is that benefiting you?

We have been using POKA.io for a couple of years now, and it has proven to be an invaluable tool for our operations. Personally, it has greatly assisted me in tracking training sessions—clearly identifying who has completed which training and who still needs to.

The platform excels in providing clear and accessible work instructions and exams, allowing trainers to see where mistakes are commonly made. This insights help trainers to adjust their teaching methods or explanations based on recurring errors, thereby improving the overall training effectiveness.

Additionally, POKA.io facilitates seamless shift handovers and comprehensive information sharing. The ability to capture, store, and access vital information in real-time has significantly improved our operational efficiency and communication.

In summary, POKA.io has not only streamlined our training processes but has also enhanced our overall workflow and information management. Highly recommended! Review collected by and hosted on G2.com.

MR
Senior Innovation Specialist
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Poka.io?

What I like most about POKA is its ability to centralize all important information, making it easily accessible and improving communication within the team. This has significantly streamlined our processes and enhanced overall efficiency Review collected by and hosted on G2.com.

What do you dislike about Poka.io?

One of the things I dislike about POKA is the limited access during maintenance periods, which can disrupt our workflow. Review collected by and hosted on G2.com.

What problems is Poka.io solving and how is that benefiting you?

Poka gathers all info that is needed in one place and saves time. Review collected by and hosted on G2.com.

SB
Warehouse Support
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
What do you like best about Poka.io?

I like that I can see what is going on everywhere in the company!

We are a 24/7 company with 4 shifts. Poka makes it easy to see what happens on the night shift and your days off. Poka is great to see other issues that may not have been verbally passed down, or are not from your department. I use it every day! Review collected by and hosted on G2.com.

What do you dislike about Poka.io?

I think I would change the filter system to have a default view of "issues" first. (Might just be how we have it set up on our end). The log can be a bit cluttered with everything we use it for, but I can still get caught up quickly. Review collected by and hosted on G2.com.

What problems is Poka.io solving and how is that benefiting you?

We post all our maintenence safety and operation issues, it's nice to assign someone a task directly from the post.

The skills section is a nice way to have people's training documented digitally. Review collected by and hosted on G2.com.

AO
Production operator
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Poka.io?

It has several possible uses, such as training, posts and more Review collected by and hosted on G2.com.

What do you dislike about Poka.io?

I can't export the list of people who have watched the training Review collected by and hosted on G2.com.

What problems is Poka.io solving and how is that benefiting you?

Have a specific place to enter and search for information with access for everyone Review collected by and hosted on G2.com.

TS
Senior Product Manager
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: G2 invite on behalf of seller
What do you like best about Poka.io?

It is very intuitive and easy to understand. It has many features that connects to each other in smart ways. It allows you to get a better understanding of the production in the factory and ability to handle issues and learn from them. Implementation can be done seamlessly and with a low amount of effort is it is done gradually. The API´s is easily accessible and can integrate to any other tool. Review collected by and hosted on G2.com.

What do you dislike about Poka.io?

The task feature could be more developed. I would like to have one more level in the structure tree. Review collected by and hosted on G2.com.

What problems is Poka.io solving and how is that benefiting you?

Poka allows distribution of Work instructions and Skills in a very easy way which gives me an opportunity to train more people. Poka fills a gap in the suite of applications that is usually focused only on data and management of information but rarely focus on the user and the individuals knowledge and how they can share with others. Review collected by and hosted on G2.com.

Verified User in Food & Beverages
AF
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
What do you like best about Poka.io?

The most helpful aspect of Poka is its ability to provide real-time communication and collaboration tools, enabling teams to quickly share knowledge, solve problems, and access critical information directly on the shop floor. This enhances productivity and ensures everyone is on the same page, reducing downtime and improving overall efficiency. Review collected by and hosted on G2.com.

What do you dislike about Poka.io?

The least helpful aspect of Poka can be the initial learning curve for users unfamiliar with digital tools or those resistant to change, which might slow down full adoption and utilization of the app's features. Review collected by and hosted on G2.com.

What problems is Poka.io solving and how is that benefiting you?

Poka helps resolve several business problems, including:

Knowledge Retention and Sharing: It captures and centralizes institutional knowledge, making it easily accessible to all employees, which helps in training, skill development, and retaining critical information within the company.

Real-Time Communication: Poka improves communication across different levels of the organization, reducing delays in information flow and enabling quicker decision-making.

Operational Efficiency: By providing real-time data and problem-solving tools, Poka helps identify and address issues promptly, minimizing downtime and increasing production efficiency.

Standardization of Processes: It ensures consistent execution of tasks through digital work instructions and checklists, leading to improved quality control and reduced errors.

Employee Engagement and Empowerment: The platform fosters a collaborative environment where employees can contribute ideas and share knowledge, leading to a more engaged and empowered workforce.

Continuous Improvement: Poka supports continuous improvement initiatives by tracking issues, solutions, and improvements, providing valuable insights for ongoing process optimization. Review collected by and hosted on G2.com.