Best Communication Platform as a Service (cPaaS) Platforms - Page 3

AC
Researched and written by Adam Crivello

Communication platforms as a service (cPaaS), sometimes referred to as cloud communication platforms, provide tools for mobile developers to connect their mobile apps to a phone’s SMS, voice, and verification features via APIs. Developers use these products to add communication capabilities such as text notifications, user-to-user chatting, and voice connectivity to their applications. Many cPaaS platforms help developers customize how their products interact with these features via documentation around extensibility.

cPaaS allows developers to implement functionality beyond basic communications, such as multi-factor authentication (MFA) via texts and emails. These tools are often associated with VoIP, or voice over internet protocol software, which uses an IP network to transmit phone calls seamlessly without the need to connect to an extra telephone network.

To qualify for inclusion in the Communication Platforms as a Service (cPaaS) category, a product must:

Host APIs allowing developers to integrate communication functionalities in their apps
Provide documentation around API interactions and extensibility

Best Communication Platform as a Service (cPaaS) Platforms At A Glance

Leader:
Dotdigital
Dotdigital
Highest Performer:
BulkSMS.com
BulkSMS.com
Best Contender:
Twilio
Twilio
Most Niche:
CM.com
CM.com
Most Trending:
SleekFlow
SleekFlow
Show LessShow More
Best Contender:
Twilio
Twilio
Most Niche:
CM.com
CM.com
Most Trending:
SleekFlow
SleekFlow

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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117 Listings in Communication Platform as a Service (CPaaS) Available
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    G2 Score
Commio
(133)4.6 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Commio delivers a better way to power voice and text messaging in the cloud. Get up and running fast with our integrated Commio io portal or flexible APIs. We make it easy to bring your own 40 high-qu

    Users
    • CEO
    • Owner
    Industries
    • Telecommunications
    • Information Technology and Services
    Market Segment
    • 73% Small-Business
    • 21% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Commio Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    9
    Customer Support
    6
    Simple
    4
    Communication
    3
    Customer Satisfaction
    3
    Cons
    Time Limitations
    3
    Delay Issues
    2
    Delays
    2
    Limited Access
    2
    Missing Functionality
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Commio features and usability ratings that predict user satisfaction
    9.6
    Has the product been a good partner in doing business?
    Average: 8.7
    8.9
    Ease Of Integration
    Average: 8.5
    8.9
    Professional Support
    Average: 8.4
    8.7
    Communication Varieties
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Commio
    Year Founded
    2009
    HQ Location
    Raleigh, NC
    Twitter
    @thinqing
    674 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    30 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Commio delivers a better way to power voice and text messaging in the cloud. Get up and running fast with our integrated Commio io portal or flexible APIs. We make it easy to bring your own 40 high-qu

Users
  • CEO
  • Owner
Industries
  • Telecommunications
  • Information Technology and Services
Market Segment
  • 73% Small-Business
  • 21% Mid-Market
Commio Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
9
Customer Support
6
Simple
4
Communication
3
Customer Satisfaction
3
Cons
Time Limitations
3
Delay Issues
2
Delays
2
Limited Access
2
Missing Functionality
2
Commio features and usability ratings that predict user satisfaction
9.6
Has the product been a good partner in doing business?
Average: 8.7
8.9
Ease Of Integration
Average: 8.5
8.9
Professional Support
Average: 8.4
8.7
Communication Varieties
Average: 8.3
Seller Details
Seller
Commio
Year Founded
2009
HQ Location
Raleigh, NC
Twitter
@thinqing
674 Twitter followers
LinkedIn® Page
www.linkedin.com
30 employees on LinkedIn®
Read Commio Reviews
MSG91
(50)4.0 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Make your business more communicable, effective, secure, and reliable with MSG91’s upgraded features and security! We, here at MSG91, focus on innovation and ease of use services to our core offerings

    Users
    • Software Engineer
    Industries
    • Computer Software
    • Education Management
    Market Segment
    • 74% Small-Business
    • 22% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • MSG91 Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Communication
    2
    Customer Support
    2
    Ease of Use
    2
    Staff Support
    2
    Analytics
    1
    Cons
    Poor Analytics
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • MSG91 features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 8.7
    8.1
    Ease Of Integration
    Average: 8.5
    7.8
    Professional Support
    Average: 8.4
    6.8
    Communication Varieties
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    MSG91
    Year Founded
    2010
    HQ Location
    Indore, MP
    Twitter
    @msg91
    3,124 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    31 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Make your business more communicable, effective, secure, and reliable with MSG91’s upgraded features and security! We, here at MSG91, focus on innovation and ease of use services to our core offerings

Users
  • Software Engineer
Industries
  • Computer Software
  • Education Management
Market Segment
  • 74% Small-Business
  • 22% Mid-Market
MSG91 Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Communication
2
Customer Support
2
Ease of Use
2
Staff Support
2
Analytics
1
Cons
Poor Analytics
1
MSG91 features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 8.7
8.1
Ease Of Integration
Average: 8.5
7.8
Professional Support
Average: 8.4
6.8
Communication Varieties
Average: 8.3
Seller Details
Seller
MSG91
Year Founded
2010
HQ Location
Indore, MP
Twitter
@msg91
3,124 Twitter followers
LinkedIn® Page
www.linkedin.com
31 employees on LinkedIn®
Read MSG91 Reviews

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Weavy
(61)4.7 out of 5
Save to My Lists
DealsSpecial offer!
10% off: APIs: $0.08/MEU. Environments: $269/month
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Next-generation building blocks for developers. Weavy is a complete toolkit for developers to add collaboration, productivity, and community features to web and mobile apps at a fraction of the cos

    Users
    • CEO
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 79% Small-Business
    • 13% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Weavy Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    7
    Ease of Use
    6
    Seamless Integration
    5
    Customization Options
    3
    Easy Integration
    3
    Cons
    Poor Documentation
    5
    Complex Implementation
    2
    Poor Customer Support
    2
    Communication Delays
    1
    Complex Setup
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Weavy features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 8.7
    8.9
    Ease Of Integration
    Average: 8.5
    9.4
    Professional Support
    Average: 8.4
    8.9
    Communication Varieties
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Weavy
    Year Founded
    2020
    HQ Location
    El Segundo, California
    LinkedIn® Page
    www.linkedin.com
    17 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Next-generation building blocks for developers. Weavy is a complete toolkit for developers to add collaboration, productivity, and community features to web and mobile apps at a fraction of the cos

Users
  • CEO
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 79% Small-Business
  • 13% Mid-Market
Weavy Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
7
Ease of Use
6
Seamless Integration
5
Customization Options
3
Easy Integration
3
Cons
Poor Documentation
5
Complex Implementation
2
Poor Customer Support
2
Communication Delays
1
Complex Setup
1
Weavy features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 8.7
8.9
Ease Of Integration
Average: 8.5
9.4
Professional Support
Average: 8.4
8.9
Communication Varieties
Average: 8.3
Seller Details
Seller
Weavy
Year Founded
2020
HQ Location
El Segundo, California
LinkedIn® Page
www.linkedin.com
17 employees on LinkedIn®
Read Weavy Reviews
MirrorFly
(26)4.4 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    MirrorFly is a comprehensive CPaaS platform empowering businesses to create engaging communication experiences. MirrorFly provides robust functionalities including voice & video calling, chat, liv

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 46% Small-Business
    • 35% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • MirrorFly Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Communication
    2
    Easy Integrations
    2
    Call Recording
    1
    Chat Features
    1
    Chat Functionality
    1
    Cons
    Call Issues
    1
    Connectivity Issues
    1
    Delays
    1
    Development Challenges
    1
    Reliability Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • MirrorFly features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 8.7
    9.0
    Ease Of Integration
    Average: 8.5
    8.8
    Professional Support
    Average: 8.4
    7.9
    Communication Varieties
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Mirrorfly
    Year Founded
    2015
    HQ Location
    Atlanta, Georgia
    Twitter
    @mirrorfly
    1 Twitter followers
    LinkedIn® Page
    www.linkedin.com
Product Description
How are these determined?Information
This description is provided by the seller.

MirrorFly is a comprehensive CPaaS platform empowering businesses to create engaging communication experiences. MirrorFly provides robust functionalities including voice & video calling, chat, liv

Users
No information available
Industries
No information available
Market Segment
  • 46% Small-Business
  • 35% Mid-Market
MirrorFly Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Communication
2
Easy Integrations
2
Call Recording
1
Chat Features
1
Chat Functionality
1
Cons
Call Issues
1
Connectivity Issues
1
Delays
1
Development Challenges
1
Reliability Issues
1
MirrorFly features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 8.7
9.0
Ease Of Integration
Average: 8.5
8.8
Professional Support
Average: 8.4
7.9
Communication Varieties
Average: 8.3
Seller Details
Seller
Mirrorfly
Year Founded
2015
HQ Location
Atlanta, Georgia
Twitter
@mirrorfly
1 Twitter followers
LinkedIn® Page
www.linkedin.com
Read MirrorFly Reviews
Bird
(71)3.9 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Bird is a communications platform-as-a-service (CPaaS) company. At Bird we believe that communicating with a business should feel as natural as communicating with a friend. That’s why we are on a mi

    Users
    No information available
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 80% Small-Business
    • 17% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Bird Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    API Quality
    6
    Messaging
    4
    Easy Integrations
    3
    Automation
    1
    Call Quality
    1
    Cons
    Expensive
    8
    Poor Customer Support
    4
    Billing Issues
    3
    Complex Setup
    3
    Difficult Setup
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Bird features and usability ratings that predict user satisfaction
    7.9
    Has the product been a good partner in doing business?
    Average: 8.7
    7.3
    Ease Of Integration
    Average: 8.5
    5.6
    Professional Support
    Average: 8.4
    7.7
    Communication Varieties
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Bird
    HQ Location
    Amsterdam, Netherlands
    Twitter
    @messagebird
    4,052 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    560 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Bird is a communications platform-as-a-service (CPaaS) company. At Bird we believe that communicating with a business should feel as natural as communicating with a friend. That’s why we are on a mi

Users
No information available
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 80% Small-Business
  • 17% Mid-Market
Bird Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
API Quality
6
Messaging
4
Easy Integrations
3
Automation
1
Call Quality
1
Cons
Expensive
8
Poor Customer Support
4
Billing Issues
3
Complex Setup
3
Difficult Setup
3
Bird features and usability ratings that predict user satisfaction
7.9
Has the product been a good partner in doing business?
Average: 8.7
7.3
Ease Of Integration
Average: 8.5
5.6
Professional Support
Average: 8.4
7.7
Communication Varieties
Average: 8.3
Seller Details
Seller
Bird
HQ Location
Amsterdam, Netherlands
Twitter
@messagebird
4,052 Twitter followers
LinkedIn® Page
www.linkedin.com
560 employees on LinkedIn®
Read Bird Reviews
ejabberd
(33)4.3 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    ejabberd is a scalable and extensible XMPP Server.

    Users
    No information available
    Industries
    • Computer Software
    Market Segment
    • 61% Small-Business
    • 27% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • ejabberd Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Easy Setup
    1
    Easy Sharing
    1
    Fast Service
    1
    Setup Ease
    1
    Cons
    Group Management
    1
    Learning Curve
    1
    Limited Features
    1
    Missing Features
    1
    Poor Documentation
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • ejabberd features and usability ratings that predict user satisfaction
    7.9
    Has the product been a good partner in doing business?
    Average: 8.7
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    ProcessOne
    Year Founded
    1999
    HQ Location
    Paris, FR
    Twitter
    @boxcar
    12,120 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    8 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

ejabberd is a scalable and extensible XMPP Server.

Users
No information available
Industries
  • Computer Software
Market Segment
  • 61% Small-Business
  • 27% Mid-Market
ejabberd Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Easy Setup
1
Easy Sharing
1
Fast Service
1
Setup Ease
1
Cons
Group Management
1
Learning Curve
1
Limited Features
1
Missing Features
1
Poor Documentation
1
ejabberd features and usability ratings that predict user satisfaction
7.9
Has the product been a good partner in doing business?
Average: 8.7
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Seller
ProcessOne
Year Founded
1999
HQ Location
Paris, FR
Twitter
@boxcar
12,120 Twitter followers
LinkedIn® Page
www.linkedin.com
8 employees on LinkedIn®
Read ejabberd Reviews
video sdk
(14)4.6 out of 5
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    videosdk.live is a unique proposition for developers to reduce their efforts and cost of audio - video conference, live stream and video hosting features. With Prebuilt UI, these SDKs can be integrate

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 71% Small-Business
    • 14% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • video sdk features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 8.7
    10.0
    Ease Of Integration
    Average: 8.5
    10.0
    Professional Support
    Average: 8.4
    8.3
    Communication Varieties
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    videosdk.live
    Year Founded
    2020
    HQ Location
    Bangalore, IN
    Twitter
    @video_sdk
    190 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    32 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

videosdk.live is a unique proposition for developers to reduce their efforts and cost of audio - video conference, live stream and video hosting features. With Prebuilt UI, these SDKs can be integrate

Users
No information available
Industries
No information available
Market Segment
  • 71% Small-Business
  • 14% Mid-Market
video sdk features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 8.7
10.0
Ease Of Integration
Average: 8.5
10.0
Professional Support
Average: 8.4
8.3
Communication Varieties
Average: 8.3
Seller Details
Seller
videosdk.live
Year Founded
2020
HQ Location
Bangalore, IN
Twitter
@video_sdk
190 Twitter followers
LinkedIn® Page
www.linkedin.com
32 employees on LinkedIn®
Read video sdk Reviews
Kimoby
(69)4.8 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Kimoby is a leading cloud-based communication platform that enables Business Instant Messaging for improved team collaboration, exceptional customer service, and mobile payment requests. It helps busi

    Users
    • Service Advisor
    Industries
    • Automotive
    Market Segment
    • 57% Small-Business
    • 41% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Kimoby Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Easy Communication
    2
    Ease of Use
    1
    Time-Saving
    1
    Cons
    Missing Features
    1
    SMS Issues
    1
    Software Glitches
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Kimoby features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 8.7
    8.3
    Ease Of Integration
    Average: 8.5
    9.2
    Professional Support
    Average: 8.4
    9.2
    Communication Varieties
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Kimoby
    Year Founded
    2013
    HQ Location
    Québec, CA
    Twitter
    @kimobySMS
    653 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    41 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Kimoby is a leading cloud-based communication platform that enables Business Instant Messaging for improved team collaboration, exceptional customer service, and mobile payment requests. It helps busi

Users
  • Service Advisor
Industries
  • Automotive
Market Segment
  • 57% Small-Business
  • 41% Mid-Market
Kimoby Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Easy Communication
2
Ease of Use
1
Time-Saving
1
Cons
Missing Features
1
SMS Issues
1
Software Glitches
1
Kimoby features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 8.7
8.3
Ease Of Integration
Average: 8.5
9.2
Professional Support
Average: 8.4
9.2
Communication Varieties
Average: 8.3
Seller Details
Seller
Kimoby
Year Founded
2013
HQ Location
Québec, CA
Twitter
@kimobySMS
653 Twitter followers
LinkedIn® Page
www.linkedin.com
41 employees on LinkedIn®
Read Kimoby Reviews
Vidyo Platform
(10)3.4 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    With VidyoPlatform, build your own video conferencing application with just a few lines of code. We provide a simplified, real-time video interaction for multiple deployment models including on-premis

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 50% Mid-Market
    • 50% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Vidyo Platform Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    API Integration
    1
    Ease of Implementation
    1
    Ease of Use
    1
    Implementation Ease
    1
    Understanding
    1
    Cons
    Expensive
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Vidyo Platform features and usability ratings that predict user satisfaction
    6.7
    Has the product been a good partner in doing business?
    Average: 8.7
    5.0
    Ease Of Integration
    Average: 8.5
    4.2
    Professional Support
    Average: 8.4
    5.8
    Communication Varieties
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Enghouse Systems
    Year Founded
    1984
    HQ Location
    Markham
    Twitter
    @EnghouseInterac
    2,490 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,272 employees on LinkedIn®
    Ownership
    ENGH (TSE)
Product Description
How are these determined?Information
This description is provided by the seller.

With VidyoPlatform, build your own video conferencing application with just a few lines of code. We provide a simplified, real-time video interaction for multiple deployment models including on-premis

Users
No information available
Industries
No information available
Market Segment
  • 50% Mid-Market
  • 50% Small-Business
Vidyo Platform Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
API Integration
1
Ease of Implementation
1
Ease of Use
1
Implementation Ease
1
Understanding
1
Cons
Expensive
1
Vidyo Platform features and usability ratings that predict user satisfaction
6.7
Has the product been a good partner in doing business?
Average: 8.7
5.0
Ease Of Integration
Average: 8.5
4.2
Professional Support
Average: 8.4
5.8
Communication Varieties
Average: 8.3
Seller Details
Seller
Enghouse Systems
Year Founded
1984
HQ Location
Markham
Twitter
@EnghouseInterac
2,490 Twitter followers
LinkedIn® Page
www.linkedin.com
1,272 employees on LinkedIn®
Ownership
ENGH (TSE)
Read Vidyo Platform Reviews
360Dialog
(27)3.8 out of 5
Save to My Lists
Entry Level Price:Starting at €19.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    360Dialog transforms WhatsApp into a high-performance marketing channel with our Performance Messaging solutions, designed to drive real, measurable results. We combine data-driven insights with perso

    Users
    No information available
    Industries
    • Information Technology and Services
    Market Segment
    • 63% Small-Business
    • 37% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • 360Dialog Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    1
    Ease of Use
    1
    Easy Integrations
    1
    Easy Setup
    1
    Features
    1
    Cons
    Poor Customer Support
    4
    Billing Issues
    2
    Deletion Issues
    2
    Downtime Issues
    2
    Email Issues
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • 360Dialog features and usability ratings that predict user satisfaction
    7.0
    Has the product been a good partner in doing business?
    Average: 8.7
    7.5
    Ease Of Integration
    Average: 8.5
    6.8
    Professional Support
    Average: 8.4
    6.2
    Communication Varieties
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    360Dialog
    Year Founded
    2018
    HQ Location
    Berlin
    Twitter
    @360dialog
    1,931 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    108 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

360Dialog transforms WhatsApp into a high-performance marketing channel with our Performance Messaging solutions, designed to drive real, measurable results. We combine data-driven insights with perso

Users
No information available
Industries
  • Information Technology and Services
Market Segment
  • 63% Small-Business
  • 37% Mid-Market
360Dialog Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
1
Ease of Use
1
Easy Integrations
1
Easy Setup
1
Features
1
Cons
Poor Customer Support
4
Billing Issues
2
Deletion Issues
2
Downtime Issues
2
Email Issues
2
360Dialog features and usability ratings that predict user satisfaction
7.0
Has the product been a good partner in doing business?
Average: 8.7
7.5
Ease Of Integration
Average: 8.5
6.8
Professional Support
Average: 8.4
6.2
Communication Varieties
Average: 8.3
Seller Details
Seller
360Dialog
Year Founded
2018
HQ Location
Berlin
Twitter
@360dialog
1,931 Twitter followers
LinkedIn® Page
www.linkedin.com
108 employees on LinkedIn®
Read 360Dialog Reviews
2600Hz
(22)4.3 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    2600Hz is an award-winning provider of unified communications that modernizes how businesses provide unified cloud communication and collaboration services to their customers. Our revolutionary, distr

    Users
    No information available
    Industries
    • Telecommunications
    Market Segment
    • 82% Small-Business
    • 14% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • 2600Hz features and usability ratings that predict user satisfaction
    7.5
    Has the product been a good partner in doing business?
    Average: 8.7
    7.9
    Ease Of Integration
    Average: 8.5
    7.3
    Professional Support
    Average: 8.4
    5.6
    Communication Varieties
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    2600Hz
    Year Founded
    2010
    HQ Location
    San Francisco, CA
    Twitter
    @2600hertz
    2,954 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    59 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

2600Hz is an award-winning provider of unified communications that modernizes how businesses provide unified cloud communication and collaboration services to their customers. Our revolutionary, distr

Users
No information available
Industries
  • Telecommunications
Market Segment
  • 82% Small-Business
  • 14% Mid-Market
2600Hz features and usability ratings that predict user satisfaction
7.5
Has the product been a good partner in doing business?
Average: 8.7
7.9
Ease Of Integration
Average: 8.5
7.3
Professional Support
Average: 8.4
5.6
Communication Varieties
Average: 8.3
Seller Details
Seller
2600Hz
Year Founded
2010
HQ Location
San Francisco, CA
Twitter
@2600hertz
2,954 Twitter followers
LinkedIn® Page
www.linkedin.com
59 employees on LinkedIn®
Read 2600Hz Reviews
Flowroute
(15)3.8 out of 5
Save to My Lists
Entry Level Price:Starting at $0.50 per ...
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Flowroute, the first software-centric carrier, provides communication services and technology for cloud-based products. Developers and businesses are given direct access to and control over their tele

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 67% Small-Business
    • 27% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Flowroute Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Pricing
    2
    Connectivity
    1
    Customer Support
    1
    Ease of Use
    1
    Cons
    Billing Issues
    1
    Call Issues
    1
    Communication Delays
    1
    Communication Issues
    1
    Connectivity Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Flowroute features and usability ratings that predict user satisfaction
    7.7
    Has the product been a good partner in doing business?
    Average: 8.7
    6.5
    Ease Of Integration
    Average: 8.5
    5.0
    Professional Support
    Average: 8.4
    6.2
    Communication Varieties
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Flowroute
    Year Founded
    2007
    HQ Location
    New York, NY
    Twitter
    @flowroute
    2,556 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    30 employees on LinkedIn®
    Phone
    855-356-9768
Product Description
How are these determined?Information
This description is provided by the seller.

Flowroute, the first software-centric carrier, provides communication services and technology for cloud-based products. Developers and businesses are given direct access to and control over their tele

Users
No information available
Industries
No information available
Market Segment
  • 67% Small-Business
  • 27% Mid-Market
Flowroute Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Pricing
2
Connectivity
1
Customer Support
1
Ease of Use
1
Cons
Billing Issues
1
Call Issues
1
Communication Delays
1
Communication Issues
1
Connectivity Issues
1
Flowroute features and usability ratings that predict user satisfaction
7.7
Has the product been a good partner in doing business?
Average: 8.7
6.5
Ease Of Integration
Average: 8.5
5.0
Professional Support
Average: 8.4
6.2
Communication Varieties
Average: 8.3
Seller Details
Seller
Flowroute
Year Founded
2007
HQ Location
New York, NY
Twitter
@flowroute
2,556 Twitter followers
LinkedIn® Page
www.linkedin.com
30 employees on LinkedIn®
Phone
855-356-9768
Read Flowroute Reviews
ShoutOUT
(17)4.9 out of 5
Save to My Lists
Entry Level Price:$0
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    ShoutOUT is the all in one Customer Communication Platform working with over 300+ brands in 40+ countries with 3500+ users such as Sampath Bank, DSI Tyres, Mobil, Abans, etc. ShoutOUT Engage - It sup

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 76% Small-Business
    • 12% Enterprise
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • ShoutOUT features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 8.7
    8.3
    Ease Of Integration
    Average: 8.5
    7.5
    Professional Support
    Average: 8.4
    8.3
    Communication Varieties
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    ShoutOUT Labs
    HQ Location
    N/A
    Twitter
    @ShoutOUTLabs
    73 Twitter followers
    LinkedIn® Page
    www.linkedin.com
Product Description
How are these determined?Information
This description is provided by the seller.

ShoutOUT is the all in one Customer Communication Platform working with over 300+ brands in 40+ countries with 3500+ users such as Sampath Bank, DSI Tyres, Mobil, Abans, etc. ShoutOUT Engage - It sup

Users
No information available
Industries
No information available
Market Segment
  • 76% Small-Business
  • 12% Enterprise
ShoutOUT features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 8.7
8.3
Ease Of Integration
Average: 8.5
7.5
Professional Support
Average: 8.4
8.3
Communication Varieties
Average: 8.3
Seller Details
Seller
ShoutOUT Labs
HQ Location
N/A
Twitter
@ShoutOUTLabs
73 Twitter followers
LinkedIn® Page
www.linkedin.com
Read ShoutOUT Reviews
TrustSignal
(7)4.5 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Trustsignal.io , a prominent player in the A2P SMS domain. With a wealth of experience in the industry, we have consistently delivered exceptional communication solutions to businesses across diverse

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 57% Small-Business
    • 43% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • TrustSignal Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    3
    Ease of Use
    3
    Staff Support
    3
    Easy Setup
    2
    Templates
    2
    Cons
    Expensive
    1
    Limited Features
    1
    Messaging Issues
    1
    Template Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • TrustSignal features and usability ratings that predict user satisfaction
    8.3
    Has the product been a good partner in doing business?
    Average: 8.7
    8.7
    Ease Of Integration
    Average: 8.5
    9.0
    Professional Support
    Average: 8.4
    8.3
    Communication Varieties
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Trustsignal
    Year Founded
    2020
    HQ Location
    Noida, Uttar Pradesh
    LinkedIn® Page
    www.linkedin.com
    24 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Trustsignal.io , a prominent player in the A2P SMS domain. With a wealth of experience in the industry, we have consistently delivered exceptional communication solutions to businesses across diverse

Users
No information available
Industries
No information available
Market Segment
  • 57% Small-Business
  • 43% Mid-Market
TrustSignal Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
3
Ease of Use
3
Staff Support
3
Easy Setup
2
Templates
2
Cons
Expensive
1
Limited Features
1
Messaging Issues
1
Template Issues
1
TrustSignal features and usability ratings that predict user satisfaction
8.3
Has the product been a good partner in doing business?
Average: 8.7
8.7
Ease Of Integration
Average: 8.5
9.0
Professional Support
Average: 8.4
8.3
Communication Varieties
Average: 8.3
Seller Details
Seller
Trustsignal
Year Founded
2020
HQ Location
Noida, Uttar Pradesh
LinkedIn® Page
www.linkedin.com
24 employees on LinkedIn®
Read TrustSignal Reviews
ClickSend
(48)4.1 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Users
    No information available
    Industries
    • Marketing and Advertising
    • Information Technology and Services
    Market Segment
    • 71% Small-Business
    • 19% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • ClickSend Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    9
    Affordable
    4
    Communication
    3
    Communication Efficiency
    3
    Customer Support
    3
    Cons
    SMS Issues
    8
    Expensive
    6
    SMS
    6
    Limited Features
    3
    Missing Features
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • ClickSend features and usability ratings that predict user satisfaction
    8.4
    Has the product been a good partner in doing business?
    Average: 8.7
    10.0
    Ease Of Integration
    Average: 8.5
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    ClickSend
    Year Founded
    2013
    HQ Location
    Perth, WA
    Twitter
    @ClickSendSMS
    431 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    77 employees on LinkedIn®
Users
No information available
Industries
  • Marketing and Advertising
  • Information Technology and Services
Market Segment
  • 71% Small-Business
  • 19% Mid-Market
ClickSend Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
9
Affordable
4
Communication
3
Communication Efficiency
3
Customer Support
3
Cons
SMS Issues
8
Expensive
6
SMS
6
Limited Features
3
Missing Features
3
ClickSend features and usability ratings that predict user satisfaction
8.4
Has the product been a good partner in doing business?
Average: 8.7
10.0
Ease Of Integration
Average: 8.5
0.0
No information available
0.0
No information available
Seller Details
Seller
ClickSend
Year Founded
2013
HQ Location
Perth, WA
Twitter
@ClickSendSMS
431 Twitter followers
LinkedIn® Page
www.linkedin.com
77 employees on LinkedIn®
Read ClickSend Reviews
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