Best Business Instant Messaging Software for Small Business
Products classified in the overall Business Instant Messaging category are similar in many regards and help companies of all sizes solve their business problems. However, small business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Small Business Business Instant Messaging to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Small Business Business Instant Messaging category.
In addition to qualifying for inclusion in the Business Instant Messaging Software category, to qualify for inclusion in the Small Business Business Instant Messaging Software category, a product must have at least 10 reviews left by a reviewer from a small business.
G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.
Slack is your single workspace that connects you with the people and tools you work with everyday, no matter where you are or what you do. With Slack you get real-time messaging through calls and chat
Slack is a communication platform designed to facilitate seamless collaboration and messaging among team members. Users like Slack's user-friendly interface, efficient search function, and its ability to integrate with other tools like Google Drive, Trello, or Zoom, which enhances workflow and real-time information sharing. Users reported that managing numerous channels can be confusing and overwhelming, and the platform's notification system can be slow or excessive, leading to missed updates or information overload.
580,771 Twitter followers
Microsoft Teams is a comprehensive collaboration platform developed by Microsoft, designed to streamline communication and teamwork within organizations. It integrates chat, video conferencing, file s
13,090,136 Twitter followers
Google Workspace is a comprehensive productivity and collaboration solution designed to help users streamline their work processes by integrating essential tools such as email, chat, file storage, and
Google Workspace is a suite of tools integrating email, documents, storage, and meetings in one place for efficient collaboration. Reviewers frequently mention the seamless integration of communication, documents, and meetings under one environment, allowing team members to collaborate on documents in real time without any issues regarding document versions. Reviewers mentioned that the management of shared drives can become unstructured and the product lacks more complex workflow automation features.
31,798,732 Twitter followers
Connecteam is a mobile-first workforce management app featuring a robust set of tools designed to help organizations with deskless teams improve communication, retain staff, and drive operational effi
Connecteam is a software platform designed to manage team tasks, schedules, and communication, with features such as time tracking, task assignment, and messaging. Users frequently mention the convenience of having all necessary features in one place, such as work schedules, tasks, messages, and time tracking, which saves them from switching between different platforms. Users reported issues with the app slowing down, difficulties with the job scheduler, inability to request shifts on certain days, and a lack of deep statistical analysis for reports.
1,236 Twitter followers
Goodbye app overload. Hello effortless work. Work can be complicated. Your tools shouldn't be. Zoom Workplace connects all the ways you collaborate — from meetings to docs to chat and more — with bui
Zoom Workplace is a platform that centralizes communication, collaboration, and execution in one environment, offering features for videoconferencing, virtual meetings, webinars, and more. Reviewers appreciate the simplicity and reliability of Zoom Workplace for daily meetings, highlighting the ease of joining calls, scheduling meetings, sharing screens, and the clear audio and video quality. Users mentioned occasional minor connection issues or short audio delays, and noted that the platform can use a lot of system resources during long meetings.
1,045,125 Twitter followers
Launch and grow your business with Microsoft 365. Do more, faster, with intelligent tools to create, send, share, and store professional, branded documents with your customers and team - securely in t
Microsoft 365 is a productivity suite that integrates tools like Word, Excel, PowerPoint, Outlook, and Teams for work and collaboration. Reviewers appreciate the seamless integration across the suite, the accessibility from any device, and the automatic saving and syncing feature that enhances reliability. Users experienced issues with the high subscription cost, heavy reliance on internet connectivity, and frequent updates that sometimes make the interface confusing.
13,090,136 Twitter followers
Webex Suite is an all-in-one, AI-powered collaboration suite built to increase productivity and maximize teamwork in today’s hybrid work. With 8 powerful individual workflows – Meetings, Messaging, Ca
721,403 Twitter followers
ClickUp is the world’s first Converged AI Workspace, bringing together all work apps, data, and workflows. ClickUp eliminates all forms of work sprawl to provide 100% context and a single place for hu
ClickUp is a project management tool that combines tasks, documents, and goals into a single interface, offering customization and automation features. Users like ClickUp's flexibility, customization options, and its ability to consolidate multiple tools into one, making it easier to manage tasks and projects. Users experienced issues with ClickUp's steep learning curve, occasional performance slowdowns, and complexity due to its numerous features and customization options.
68,797 Twitter followers
Glip is a conversation platform for teams to plan, share & organize work tasks. Text and video chat features facilitate communication between team members whilst file sharing and collaborative tas
62,167 Twitter followers
Are you double sending emails? Not knowing who's responding to what, or whether they've responded at all? What if your business could manage all your email accounts, including its shared inboxes l
2,659 Twitter followers
Text Request is a business texting software that directly connects your business to your customers through the unmatched engagement power of text messaging. Upgrade your business phone number to send
644 Twitter followers
Zoho Cliq is a business communication software that helps simplify and streamline your communication with organized conversations and information that's easy to find. Cliq is designed to enable a hybr
137,102 Twitter followers
Flock is a communication and collaboration app for modern teams and businesses. Flock empowers teams by providing them with a slew of in-built productivity tools such as shared notes, reminders, to-do
14,038 Twitter followers
Teamwork Chat is a real-time messaging platform designed to enhance team collaboration and communication. It offers instant messaging, group chats, and file sharing, enabling teams to stay connected a
1 Twitter followers
Clinked is a secure, cloud-based client portal and collaboration solution designed to streamline communication and file sharing for teams, project groups, and business clients within a protected envir
Clinked is a client portal designed for secure collaboration with stakeholders, offering features such as document storage, task management, event tracking, and structured communication. Reviewers appreciate Clinked's intuitive interface, efficient file and document management, comprehensive task and project management features, and the ability to customize the portal to reflect their brand. Reviewers mentioned limitations in customization options, particularly regarding file structure and task management, challenges with scalability and licensing restrictions, and complexity in the configuration of the app.
1,294 Twitter followers
