RingCentral Video Reviews & Product Details

I use RingCentral Video for virtual meetings, team meetings, client and vendor calls, screen sharing, and remote collaboration. It's very easy to use, reliable, and provides high quality audio and video. It makes virtual meetings, screen sharing, and team collaboration very simple, helping us stay productive and connected regardless of location. I also like how stable the platform is, how easy it is to schedule and join meetings, and its integration into our daily workflow. It helps us communicate efficiently, collaborate in real time, and stay aligned, making everything faster so we can stay productive. The video meetings, screen sharing, and chat features make it easy to collaborate, review documents, discuss projects, and communicate efficiently without needing to meet in person. Review collected by and hosted on G2.com.

One area for improvement is the occasional connection and audio issues during meetings. I'd also like to see more seamless integrations for collaboration. We really want to see that it becomes more stable, especially for the connection and audio issues to be resolved right away. Review collected by and hosted on G2.com.

I like that there is also a chat you can use while on video calls, this way people can still ask questions while others are speaking. Review collected by and hosted on G2.com.

Sometimes I get kicked off for no reason. Review collected by and hosted on G2.com.

I love using RingCentral Video to submit documentation for conversations I've had with families as a notetaker. It's an awesome product that helps me remember conversations by allowing me to look back at the transcription to update and remind myself of discussed items. I really appreciate that I can just turn it on in an instant, especially compared to other sites where there might be issues. As long as I have RingCentral, I can immediately click into it and utilize it without a hitch. I fell in love with it when I started using it, as it's very easy to use. Review collected by and hosted on G2.com.

Sometimes I have to look for it, but I usually don't have any problems with it. Review collected by and hosted on G2.com.

I love how RingCentral Video records and transcribes my calls. In some cases, it's hard to understand clients, and with transcription, it really helps me depict what the client is stating. The initial setup was sooo pain-free and certainly got a return on my investment Review collected by and hosted on G2.com.

I’m loving pretty much everything so far, and I don’t have any complaints at the moment. Review collected by and hosted on G2.com.

I really like the improvements in RingCentral Video's performance. The latest version uses far less memory, meaning I can have other tabs open to reference meeting topics without experiencing lag or crashes. The built-in AI is fantastic; it allows me to do tasks like summaries and action points that I would normally do with other tools like Google Meet. The 'AI Clips' are a really great addition that I didn't think I'd need, but now use all the time. The initial setup was very easy since we already use RingCentral voice calls as a company. Review collected by and hosted on G2.com.

The mobile app version isn't that good, but we rarely use it, so not an issue. The desktop app interface probably has too many features on it, so can look a little cluttered. Review collected by and hosted on G2.com.

What I like best about RingCentral Video is how it combines AI-powered productivity, ease of collaboration, and all-in-one communication tools in one platform. It helps make meetings smoother, more efficient, and easier to manage. Review collected by and hosted on G2.com.

One downside of RingCentral Video is that the interface can sometimes feel less intuitive compared to other video meeting platforms, which may require new users to spend extra time learning where features are located. Additionally, performance can occasionally be affected when internet connectivity is unstable, leading to lag, audio delays, or video quality issues. Review collected by and hosted on G2.com.

I like that RingCentral Video is our main voice and text system for work, and its video functionality works reasonably well. The smooth integration with employee cell phones is good, allowing us to avoid custom hardware while maintaining a professional external appearance for the phone and voicemail system. It provides a real phone number and integrates POTS, email, SMS, fax, and phone services. I appreciate that it allows us to avoid buying and maintaining separate hardware since the system loads as an app on employee phones. Additionally, the desktop integration is also good. Review collected by and hosted on G2.com.

I think that the app updates frequently which is nice, but sometimes this breaks the permissions on user cell phones. This can make the system flaky. The desktop integration is also good, but the SSO login and updates can make it hard to rely on especially for part-time employees who log in once or twice a week but are not always 'on' the same way. Not that easy, but once set up it runs off of a central server so it works fine. Review collected by and hosted on G2.com.

The User interface is easy to use and its a extended version of RC Calling so if someone already a user of RC, its quite easy to use RC Video

Second most important feature is AI Notes and transcripts, it makes your calling notes short and easy Review collected by and hosted on G2.com.

Sometimes it lags a lot. Right now, the main issue I’m facing is that my internet works fine and my headphones work fine, but whenever I’m on a call on RC, everyone complains that I sound like I’m far away. Review collected by and hosted on G2.com.

What I like most is the seamless transition between messaging, phone calls, and video. Being able to switch a phone call to a video meeting instantly, without hanging up, is a huge productivity booster. Review collected by and hosted on G2.com.

I’m not a fan of the high CPU and RAM usage. If you’re not on a high-end machine, the app can noticeably slow down your computer during larger meetings, especially when several AI features are running at the same time. Review collected by and hosted on G2.com.

I like the accessibility feature as there are various options for people to connect, whether they are internal or external. It's easy for my team members to join right away, and others can connect via phone number, meeting invite, text message, or email. There is always a way for someone to connect, which is very important. The initial setup is very easy, even on my phone, as there aren't too many steps, which is great. Review collected by and hosted on G2.com.

Sometimes the transition from audio to video is a bit delayed, so just more stability there would make the application even more user-friendly. There are slight delays at the moment at certain times. Review collected by and hosted on G2.com.