Loxo Pros and Cons

Loxo is a Netflix in a Blockbuster world. If you are a recruiter who wants to run a modern, scalable, and efficient recruitment agency, Loxo is sincerely the only option. I demo'd a few of the other competitors that came up in a Google search and only wish I had those 30 min blocks back in my life.

I actually feel that I have improved in my craft by using Loxo since the podcast episodes are actually relevant and you can tell the CEO/Founder knows this market (and cares about this market).

The UX will improve over time, but that doesn't really matter since the functionality and value I get out of the platform is awesome.

Onboarding is also great (shout out Denton Taylor) and the sales process was smooth and professional as well (thanks Taylor Latham). Review collected by and hosted on G2.com.

I am still a new user so I will probably find some things later, but it seems like it is robust enough to offer a ton of value, but not too much where its just a bunch of fluff.

The UX and visuals (and the app) will imprve over time, but once again all that is minimal compared to robustness of product and real tangible value it brings. Review collected by and hosted on G2.com.

Loxo is by far the best ATS/CRM I’ve ever used. It combines a beautiful, user-friendly interface with exceptional functionality. The BD and Accounts teams have been highly responsive and really professional. Loxo Source is a game changer. Highly recommend Review collected by and hosted on G2.com.

Nothing to dislike so far, really impressed. Review collected by and hosted on G2.com.

Streamlined and Intuitive: Navigating Loxo with Ease

Loxo stands out for its straightforward design and intuitive interface. Its simplicity makes it incredibly user-friendly, allowing me to grasp its intricacies within just a day of use. Our manager never had difficulty implementing it and integrating it to our recruiting processes. Customer support people are hands-on.

This is our main tool so we definitely frequently use it. Review collected by and hosted on G2.com.

Inconsistent Call Recording Generation Feature: A Hit or Miss Experience

Sometimes it works flawlessly, other times it simply doesn't. Anticipating whether the call recording feature will actually generate a file post-call is a gamble with no clear pattern.

Only downside about their customer support is the time of response. Review collected by and hosted on G2.com.

I’ve had Loxo since 2015-16. I’ve had nothing but fantastic experiences with them. About a year or so ago I had an issue (since been rectified way beyond my satisfaction) and was considering a move. I demo-ed or “free trial”-ed, not kidding At all, over 2 dozen ats/CRM systems out there.

Results-Loxo now and forever!!!

For the price, imho, no one can touch Loxo.

With loxo you get a robust ATS and a CRM/campaign

-You get voip with a local number to click to call from the ats and the number that comes up on the caller ID will forward to any number you want if the person calls it back.

-You get unlimited sms from that same number and reply messages go to email

-You get unlimited mass mailing and they use their server “via Loxo” to send huge email campaigns but the email still says you@yourcompanyurl

-You get email and calendar synch both ways. If send an email in outlook it shows up on the candidate/client’s contact card in loxo and vice versa.

-You get unlimted “Loxo connect” credits to look up phone/email numbers kinda like zoom info or rocketreach

-You get Loxo source. It is their AI system that finds candidates that match your job postingand access to their proprietary database that is like LinkedIn and signal higher combined.

-They post your job (if you want) to a bunch of free job boards and to zip recruiter too. You can also add monster or career builder to the posting

-They have a chrome extension for getting profiles off linkedin, a USER SPECIFIC email parse where you can send 100’s of resume right to the work flow in a job you have or just to the database only, you can also drag and drop a resume from your computer to Loxo to parse or update/parse an existing profile and they have a bulk csv parse too.

-They have client export for reports, client submission options, and “Branded resume” create-er.

-You can customize your pipeline, make custom forms, email and sms templates and call lists.

Update 4/23 they jobs section has auto triggers in the workflow. Makes tracking and Candidate communication so much easier. The triggers can be added too by the built in ones are awesome.

I also found out you can map forms people fill out to their contact card. We added nickname. Immigration status and desired comp to them.

Loxo added an AI to write campaigns for you. Once the job is created and you add candidates to them workflow (or not and add candidates later). It creates 9 steps including adding them to a call list. You can remove steps or change wording etc. The AI gives you a good base to start (more or less) Loxo CRM is pretty good and the steps include email. SMS (remember that is included in the price and is unlimited) and LI Messaging. With LI messaging if you they are not a 1st degree it will cost an InMail credit

loxo has added a beta to update profiles in real time. Meaning if a candidate on your loxo data base leaves Amazon and starts at linkekdn the loxo system will update candidate in your database.

The customer support is 2nd to non and it was so easy to set up even a headhunter can do it. Review collected by and hosted on G2.com.

Dislike? Not really anything I can think of. MAYBE lack of intergrations with some tools I use. Not being able to post jobs to LI from Loxo. That is all I can think of and it is really not a bid deal Review collected by and hosted on G2.com.

Loxo combines an ATS, CRM, and Sales tool in one. It works great for recruitment firms, especially if you're in a dual role conducting BizDev and recruiting functions. It's very easy to toggle to candidates, jobs, companies, and leads with a simple click. Review collected by and hosted on G2.com.

50/50 chance it'll fetch "current" work emails, but you see that with other platforms as well. Outside of that, Loxo works well for me. Review collected by and hosted on G2.com.

What I appreciate most about Loxo is its incredible versatility. It serves as both a CRM and an ATS for our recruiting needs, doubling as a robust sales and marketing platform. We rely on Loxo for all our recruiting activities and business development campaigns. Notably, Loxo's sourcing capabilities surpass even LinkedIn Recruiter, all at a significantly lower cost. The continuous addition of features and top-notch customer support are major advantages. Review collected by and hosted on G2.com.

No real downsides that I have found yet. Would love if I could differentiate bewteen work and personal email using the email finder. Review collected by and hosted on G2.com.

I like how AI is integrated in most of the things you do in LOXO. Review collected by and hosted on G2.com.

I think Loxo is a very young tool. There are some of the things that isn't integrated yet. Review collected by and hosted on G2.com.

I have a fairly sizable recruiting team and have been using Recruit CRM for about three years now. After numerous frustrations with email sequencing and parsing (and other promised but ghosted deliverables), my team is excited to be transitioning to Loxo. In a matter of minutes of working with their CEO, it was clear that this company, this platform, this team has a firm grasp on recruiting essentials. In every dimension, their system eclipses the capabilities inside RCRM.

Our team is excited about the future, and excited to take our recruiting game to a brand new level with Matt Chambers and Loxo! Review collected by and hosted on G2.com.

Nothing. Every feature we've been presented demonstrates a clean, simple and effective UI. Review collected by and hosted on G2.com.

Loxo caught our eye during the demoing of multiple CRM/ATS options. However, the cost was prohibiting us from moving forward when we wanted to. We set a goal for ourselves internally to eventually get loxo, and we have now been (happily) using it for almost a year!

Loxo does A LOT, so you can't expect it to be perfect. For the options it does provide, though, it does a really good job.

Here's just some of what we love about Loxo:

1) One source of information (minus LinkedIn)

2) Responsive customer service

3) Constantly updating features

4) Consistent, daily use (it doesn't matter how good the software is if your team isn't using it) Review collected by and hosted on G2.com.

1) No mobile app

2) Loxo Source's "Years of Experience" doesn't work well

3) Lack of Integration Review collected by and hosted on G2.com.

We were able to consolidate from multiple tools into one resource because Loxo does it all! So thankful to find a legit all in one solution. My only frustration is that it took so long for us to find them! Review collected by and hosted on G2.com.

None so far. I am watching to see how robust the tool is compared to the specialized tools we are converting from. Review collected by and hosted on G2.com.