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Bullhorn ATS & CRM Reviews & Product Details

Bullhorn ATS & CRM Overview

What is Bullhorn ATS & CRM?

Bullhorn is the global leader in CRM and operations software for the staffing industry. More than 10,000 staffing companies rely on Bullhorn's cloud-based platform to drive sales, build relationships, and power their recruitment processes from end to end. Headquartered in Boston, with offices around the world, Bullhorn employs more than 900 people globally. The company is founder-led and backed by Vista Equity Partners. To learn more, visit www.bullhorn.com or follow @Bullhorn on Twitter.

Bullhorn ATS & CRM Details
Languages Supported
German, English, French, Dutch
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Product Description

Bullhorn’s full-featured, Web-based applicant tracking system and recruitment CRM solution are designed to meet the needs of staffing and recruiting agencies of all sizes.


Seller Details
Seller
Bullhorn
Year Founded
1999
HQ Location
Boston, MA
Twitter
@Bullhorn
11,212 Twitter followers
LinkedIn® Page
www.linkedin.com
1,548 employees on LinkedIn®
Phone
617.478.9100
Description

For the past
5 years, Bullhorn has dedicated itself to building industry-leading, cloud-based software for the staffing and recruitment industry. Through partnerships with 10,000 customers globally, Bullhorn has built a vast knowledge base of recruitment best practices and deep domain expertise to help firms scale their businesses. Founder-led and headquartered in Boston, Bullhorn employs 1,400 people across 14 countries focused on delivering an incredible customer experience – its core mission.


Katie P.
KP
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Recent Bullhorn ATS & CRM Reviews

Arpan T.
AT
Arpan T.Enterprise (> 1000 emp.)
4.5 out of 5
"ATS BullHorn Pros & Cons"
Ats Bullhorn is one of the best applicant tracking system as it reduces the applicant tracking and improved the Talent experience with less paperwo...
Verified User
U
Verified UserMid-Market (51-1000 emp.)
5.0 out of 5
"Bullhorn an amazing ATS for recruiters."
Bullhorn is a reliable and efficient tool for recruiters aiming to optimize their talent acquisition processes.ATS for us recruiters. It is a great...
Julie W.
JW
Julie W.Small-Business (50 or fewer emp.)
5.0 out of 5
"Very happy - I love Bullhorn"
Bullhorn are constantly investing in their technology and improving the services you offer to your users and love that you are constantly buying ot...
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Bullhorn ATS & CRM Media

Bullhorn ATS & CRM Demo - Bullhorn ATS/CRM Dashboard
The Bullhorn Dashboard increases visibility into the most important aspects of your business - all within an easy-to-use interface.
Bullhorn ATS & CRM Demo - Bullhorn Main Menu
With Bullhorn you can manage your candidates, companies, submissions, jobs, placements, and much more within one system.
Bullhorn ATS & CRM Demo - Bullhorn Search Functionality
Bullhorn offers robust searching capabilities so that you can find the right candidates for each of your jobs.
Bullhorn ATS & CRM Demo - Bullhorn ATS/CRM Candidate List
Bullhorn's applicant tracking system is the fastest recruiting agency-specific ATS on the market. Search 100 million candidates in less than half a second.
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Video Reviews

928 Bullhorn ATS & CRM Reviews

4.2 out of 5
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928 Bullhorn ATS & CRM Reviews
4.2 out of 5
928 Bullhorn ATS & CRM Reviews
4.2 out of 5

Bullhorn ATS & CRM Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Bullhorn ATS & CRMQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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James V.
JV
Marketing Manager
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Bullhorn ATS & CRM?

I've used Bullhorn almost every day for the last 7 years.

Bullhorn is a fantastic CRM system for any recruitment agency that wants to get set up quickly, have access to lots of great technology (including AI tools) and is keen to have the ability to easily customise the platform.

The support team at Bullhorn is fantastic, the speed at which they work, the depth of knowledge, the concistency of service is all brilliant and one of the reasons I'm such an advocate for Bullhorn. Whether it's onboarding, continuous development, innovative ideas or even creative ways to engage the team Bullhorn are there to support.

Bullhorn have also created a community of customers that learn from eachother in their various meet up groups - this has been brilliant for supporting the progression of those invovled but has also hugely improved the results everyone then sees from the tools.

There are lots of create tools integrated in Bullhorn's market place that cover anything from commission automation, cv formatting, backdoor hiring - the list goes on!

A great platform with fantastic people, who truly care about their customers. Review collected by and hosted on G2.com.

What do you dislike about Bullhorn ATS & CRM?

Sometimes the platform can have slow loading times, but I can tell that Bullhorn have made the effort to reduce this issue over the year I've been working with them.

While it's very easy to suggest new features, it can be tough to get through to someone in the product team to see these ideas cime to life. Review collected by and hosted on G2.com.

What problems is Bullhorn ATS & CRM solving and how is that benefiting you?

Recruiters traditionally don't like CRMs but Bullhorn makes it easy for our team to show the benefits to consultants of tracking their activity.

A centralised place for all recruitment data, helping our recruiters to positively engage with the CRM - great user experience, especially with the very easy to use and deploy AI tools. Review collected by and hosted on G2.com.

NW
Workforce Connection Center Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Bullhorn ATS & CRM?

I've found Bullhorn CRM to be an invaluable tool. It's like having a super-powered assistant that keeps track of everything, from candidate information to job postings.

The intuitive interface makes it easy to navigate, even for tech newbies like me. I can quickly find the right information quickly and efficiently, thanks to the powerful search features. Plus, I can automate repetitive tasks, giving me more time to focus on building relationships with candidates and clients.

While it might have a bit of a learning curve, the investment in time is definitely worth it. Once you get the hang of it, Bullhorn CRM can significantly boost your productivity and make your recruitment process smoother. Review collected by and hosted on G2.com.

What do you dislike about Bullhorn ATS & CRM?

As I am not an administrator I have little control over adapting features and entries, so that would be my only dislike. Review collected by and hosted on G2.com.

What problems is Bullhorn ATS & CRM solving and how is that benefiting you?

Managing and access large amounts of client data in a quick, efficient and easy manner. Review collected by and hosted on G2.com.

Open Discussions in Bullhorn ATS & CRM
RS
Program Manager, Product and Strategy
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Bullhorn ATS & CRM?

I love the ability to build out true automations and customizations to allow for us to easily implement different process and rules of engagement. The ability to easily configure fields and create enhancements to reduce manual entry makes life easy and reduces data redundancies. BullHorn also has an enormous amount of workplace partners that easily integrate and create a seamless process to stay in one system. Customer support has been strong in our engagement and are very helpful. Review collected by and hosted on G2.com.

What do you dislike about Bullhorn ATS & CRM?

Like any ATS / CRM data duplication is always a problem. It would be great to be able to better configure duplicate spotting and customzie / disallow duplicates to be entered manually. Review collected by and hosted on G2.com.

What problems is Bullhorn ATS & CRM solving and how is that benefiting you?

Bullhorn is our internal ATS allowing us to service all our different clients that we support in a variety of ways (Staffing, Consulting, Perm, Deliverables). The ability to create different ways to support and bill clients allow us to mitigate creating unique customers for each different billing type. The system also allows for many different "tracks" which we can customize configurations and automations based around the track selected. We also utilize VMS Sync as we partner w/ many MSP/VMS programs which allow for jobs to easily flow in reducing timely data entry. Review collected by and hosted on G2.com.

Wallie W.
WW
Professional Recruiter
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Bullhorn ATS & CRM?

The option to edit so many things is very helpful. The "reporting tool" is especially helpful when looking up past information. The platform does take a little while to get used to, but once you do, it is user friendly. There are lots of places to add as much information as possible about each candidate. It is easy to update and can be updated from different locations within the platform, not just the candidate's profile. I use it everyday. Parsing in resumes is quick and fairly easy but having to take time to format the resume for viewing ease does take an additional step. Customer support is helpful and quick to respond, I've needed technical assistance a few times for things. Overall it is a nice, simplisitic platform that covers alot of ground for a vast variety of candidate types. It is nice to be able to tag other managers and recruiters for quick review of notes, jobs, companies, and other tracking needs. Bullhorn pairs fairly well with Cloud Caller integration, it does sometimes have issues, but overall it does a good job connecting profiles quickly and accurately. For what we use it for in our daily work, it is ease of implementation overall is good. I would continue to use it. Their "find" feature is really great, there are so many different ways to search for someone or something on the entire platform, it's been a life saver. Review collected by and hosted on G2.com.

What do you dislike about Bullhorn ATS & CRM?

Sometimes the parsing and adding in to candidates to the system can miss duplicates, users have to be extra dillgent to ensure they are not adding in the same person multiple times. Once a tearsheet is created, you cannot move the columns around to suit your needs. Parsing resumes into Bullhorn is really easy - however, if a resume is parsed from a PDF file, you have to format the resume to be read easier becuase it will upload as a piled up, non formatted bunch of words (protip, save the resume as a word document, then upload, it will auto format then). Would Love the ability to change the screen to Dark Mode. When adding a profile, it would be helpful to have the system automatically catch uppercase names and change them to normal - This is important if you use the "first name" contact features, becuase if they are capitalized, it will stay capitalized when reaching out for email and text blasts (For example, "Good morning JOHN DOE, this is Martha from Acme Company" ). Review collected by and hosted on G2.com.

What problems is Bullhorn ATS & CRM solving and how is that benefiting you?

I've been using it for the past 1.5 years. I believe that the sourcing and integration portions have continued to improve. Would like to see automatic formatting from PDF to continue to improve. Would also like to see a Dark Mode option. Review collected by and hosted on G2.com.

MB
Recruitment Advisor
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Bullhorn ATS & CRM?

I have only been using Bullhorn for about a year of and a half, but I have no complaints with the system as a whole. It is effective and has enough filters for me to search through our records and find the most likely people to reach out to. I train new hires within our company and other colleagues are able to catch on realatively quickly. I am using Bullhorn all day every day and can't imagine using another software. Any time I have had issues and have reached out to customer support, they get back to me quickly. Review collected by and hosted on G2.com.

What do you dislike about Bullhorn ATS & CRM?

My only complaints with Bullhorn ATS & CRM are related specifically to my company and other systems used. As a company, we are switching other softwares to be able to integrate with Bullhorn smoother. Review collected by and hosted on G2.com.

What problems is Bullhorn ATS & CRM solving and how is that benefiting you?

Bullhorn allows me to gather leads from web responses and store their information. I have all of my candidates' information in one place.

Additionally, we have other Account Managers who are adding jobs into the system, so it's become a one-stop shop. Review collected by and hosted on G2.com.

Rickey G.
RG
CEO
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Bullhorn ATS & CRM?

We have used Bullhorn ATS and CRM for over 8 years. The following are areas that I like best about Bullhorn ATS and CRM.

• Front end Functionality and tools. The Bullhorn platform has advanced functionality and tools that allow Power Personnel to stay in front of the technology innovation and optimize our recruiting and on-boarding processes.

• The integrations with front end platforms such as programmatic advertising and Daxtra Capture makes the process of sourcing and engaging candidate’s top notch. The integrated texting features allow us to be efficient with communicating with candidates. The Daxtra integration with candidate job boards allows us to access passive candidates to extend our sourcing outreach. The Bullhorn automation tools allow us to be efficient with conducting marketing and drip campaigns to efficiently engage candidates. The automation tools also allow us to tag candidates with Key shills, job categories and job titles that creates efficiency with future candidate database searches and matching critical skills to our client JD’s. The Bullhorn automation tools are also invaluable to optimize our recruiting processes by reducing manual processes that eat up time and allow our recruiters, account managers and credentialing teams to have more candidate interactions. The automation tools range from greeting new applicants to connection with candidates post assignment.

• Bullhorn also has an integrated on-boarding platform (OTE) that allows Power Personnel to efficiently integrate our credentialing and on-boarding which, in the healthcare sector, is our lifeblood.

• Our Bullhorn integration with Kyloe allows us to reduce the time our recruiters spend documenting pre-screens and creating profile submittals. The Kyloe integration also allows us to DeDup our candidate database.

• Overall, we are pleased that we can use Bullhorn as one core platform that allows Power Personnel to integrate other key platforms to stay ahead of the technology race and stay competitive in the staffing sector. Review collected by and hosted on G2.com.

What do you dislike about Bullhorn ATS & CRM?

We are still waiting for Bullhorn to provide a back-office solution that will allow Power Personnel to handle per diem healthcare staffing. The back-office solution will allow us to have a complete front-end to back-end platform that handles all the functionality needed to have a single fully integrated platform Review collected by and hosted on G2.com.

What problems is Bullhorn ATS & CRM solving and how is that benefiting you?

The Bullhorn platform helps Power Personnel solve the challenge of optimizing its recruiting and marketing processes. The platform provides us with a multi-functional single integrated system that eliminates the manual processes in our recruiting process.

To ensure their clients are optimizing the platform, Bullhorn has an exceptional Customer Success Team. They are all committed to making Power Personnel successful. The CS Team is a true differentiator that Bullhorn provides that far exceeds industry standards. The CS team works with my staff to identify and resolve key individual challenges in our workflows to make us more efficient and allows us to optimize our operations to compete. I have worked with amazing members of the CST team. They include Alex Brewer (Analytics), Keri Fountain (Platform utilization and team coordination), Stephen Robledo (Platform), Susan Whalen (OTE), and Adam Toby (VMS Sync). In addition, our Account Manager, Molly Polirer, is the best. She invests the time to keep up with our activities and to assist us with any challenges we are meeting. The CS team also keeps centralized records of our activities, and all members are aware of our updates. Bullhorn also provides special sessions and office hours to allow us to learn from our peers and to address an array of innovations to optimize Bullhorn. Finally, Bullhorn also allows us to schedule one-on-one meetings with Billy Davis, the industry guru on automations.

Overall, I believe the Bullhorn CS team is a secret weapon that allows us to optimize the Bullhorn platform and gives us a competitive advantage that we utilize to optimize our operations and stay in front of our competition. Review collected by and hosted on G2.com.

Amanda B.
AB
VMS Specialist
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Bullhorn ATS & CRM?

Bullhorn makes things very easy to use, and with their current update, you can customize your screen to how you want to see the information presented to you. We have a wide range of vendors that we use and Bullhorn makes it easy to integrate any of those vendor into their platform. I use Bullhorn everyday, and would say it's one of the best softwares I have come across in my career. Implementation is also easy with customer support a phone call away if issues arise, and having a dedicated team assigned to you makes things even better. Review collected by and hosted on G2.com.

What do you dislike about Bullhorn ATS & CRM?

The only downside is that Bullhorn has not come up with a way to give us notifications of items coming up for expiration, however they do have reports we can pull manually for those things. Just wish it was a little more automated, but overall I love Bullhorn! Review collected by and hosted on G2.com.

What problems is Bullhorn ATS & CRM solving and how is that benefiting you?

Easy way of tracking applicants and having a platform that holds all of our important information. Review collected by and hosted on G2.com.

CY
CEO
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Bullhorn ATS & CRM?

At Spot On Talent, we have been using Bullhorn’s ATS, Automation, and Analytics tools to streamline our recruitment and enhance our decision-making. Bullhorn offers a seamless and integrated approach to search and staffing.

The Bullhorn ATS allows us to maintain an up-to-date candidate database as well as manage job workflow and optimize our client relationship management. We also use Bullhorn's Automation tool which has been a game-changer for boosting productivity and strengthening communication with candidates and clients. The ability to automate repetitive tasks and personalize interactions ensures that we engage effectively while focusing on strategic initiatives.

Recently we added Bullhorn Analytics to help us review and make informed, data-driven decisions. The flexibility of customizable dashboards and reporting enhances our ability to monitor performance metrics and identify opportunities.

Bullhorn has proven to be an invaluable partner in supporting our mission to connect top talent with exceptional career opportunities. Review collected by and hosted on G2.com.

What do you dislike about Bullhorn ATS & CRM?

There are no downsides per se, but you do need to allocate time to customize and build a Bullhorn platform that fits your business best. Bullhorn is robust which allows you to integrate third party applications as well. It can be overwhelming but well worth the time and investment. They provide good customer service support and will assist you with the implementation. Review collected by and hosted on G2.com.

What problems is Bullhorn ATS & CRM solving and how is that benefiting you?

Streamlining recruiting including workflows.

Enhancing communication using Automation allowing for consistency and personalization.

Improving data management storing candidate and client information.

Provides data insights with or without Analytics, building KPIs, finding trends, analyzing performance.

Increases efficiency through the Automation tool, keeping data clean and accurate as well as allowing recruiters more time for focus on relationship building.

Flexibility - we have integrated third party tools and continued to customize Bullhorn as we have grown. Review collected by and hosted on G2.com.

Kyle R.
KR
Corporate Trainer
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Bullhorn ATS & CRM?

As a current Corporate Trainer and former Recruiter, I have used multiple systems over the years. Bullhorn's simplicity and customization puts it at the very top of the list of a premium ATS to move your business forward.

I have now trained 4 separate brands on using Bullhorn for their business needs, and the integration of Bullhorn was a walk-in-the-park compared to other systems which shall remain nameless! Additionally, I have received personal feedback from EVERY brand on the clean, crisp user experience of Bullhorn. Review collected by and hosted on G2.com.

What do you dislike about Bullhorn ATS & CRM?

If there is a downside to using Bullhorn in my business setting, it is that the industry in which I train recruiters does not tend to use resume parsing in the traditional way; therefore, we have under-utilized the parsing/adding of candidates to Bullhorn in the way it is designed. However, that is more specific to the way we do business as opposed to the way Bullhorn is designed/implemented. Overall I am extremely satisfied with Bullhorn! Review collected by and hosted on G2.com.

What problems is Bullhorn ATS & CRM solving and how is that benefiting you?

Bullhorn is solving the problem of sorting and organizing hundreds of thousands of active and inactive candidates alike, and making it simple for end users to easily work their recruiting/account management desk with aplomb. Review collected by and hosted on G2.com.

Lizzie P.
LP
Senior Operations Analyst
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Thank You page
(Original )Information
What do you like best about Bullhorn ATS & CRM?

It covers a lot of the bases needed for Staffing/Recruitment. The platform is pretty easy to use from a user level, granted that you take the time to learn how to navigate it. For the most part the entities flow together nicely, making it easy to navigate and see activity/correlation, etc. It integrates well with other systems such as ZoomInfo, SourceBreaker, Sense, etc. They do provide varying levels of customization which is great at the organizational level to accomodate processes and special needs pertaining to the business. Review collected by and hosted on G2.com.

What do you dislike about Bullhorn ATS & CRM?

There are some areas that do not allow for cusomization which would be nice to have - as well as some setup on the backend that does not allow for edits or a complete flow (for example the Lead to Opp to Job process flow). The system tends to require cache/cookie clears often. There is a lack of training on the Canvas Reporting functionality. Review collected by and hosted on G2.com.

What problems is Bullhorn ATS & CRM solving and how is that benefiting you?

Bullhorn provides a one-stop shop for all of our documentation - from candidates, clients, contacts, jobs, and placement records. It helps to have everything in one place. Review collected by and hosted on G2.com.