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At a Glance
Laserfiche
Laserfiche
Star Rating
(972)4.7 out of 5
Market Segments
Mid-Market (58.9% of reviews)
Information
Entry-Level Pricing
$50.00 1 Users Per Year
Browse all 3 pricing plans
NewgenONE Digital Transformation Platform
NewgenONE Digital Transformation Platform
Star Rating
(89)4.5 out of 5
Market Segments
Enterprise (58.0% of reviews)
Information
Entry-Level Pricing
No pricing available
Learn more about NewgenONE Digital Transformation Platform
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that Laserfiche excels in its File Management capabilities, particularly with its File Type Support rated at 9.1, while NewgenONE offers a slightly higher score of 9.2, indicating a broader range of supported file types.
  • Reviewers mention that Laserfiche's Ease of Use is rated at 8.8, making it user-friendly for new adopters, whereas NewgenONE's score of 8.5 suggests it may require a bit more training for users to navigate effectively.
  • G2 users highlight that Laserfiche's Quality of Support is rated at 8.9, which is higher than NewgenONE's 8.4, indicating that users may find more responsive and helpful support with Laserfiche.
  • Users on G2 report that Laserfiche shines in Document Assembly with a score of 8.8, while NewgenONE outperforms in Document Assembly with a score of 9.3, suggesting that NewgenONE may offer more robust features for creating and managing documents.
  • Reviewers mention that Laserfiche's Automation Building features, particularly its Custom Automation score of 9.0, are highly regarded, while NewgenONE's score of 9.4 indicates it may provide more advanced automation capabilities.
  • Users say that both platforms have strong Integration capabilities, but NewgenONE's score of 9.3 compared to Laserfiche's 8.6 suggests that NewgenONE may offer a more seamless experience when connecting with other software systems.
Featured Products
Pricing
Entry-Level Pricing
Laserfiche
Laserfiche Cloud Starter
$50.00
1 Users Per Year
Browse all 3 pricing plans
NewgenONE Digital Transformation Platform
No pricing available
Free Trial
Laserfiche
Free Trial is available
NewgenONE Digital Transformation Platform
No trial information available
Ratings
Meets Requirements
9.1
804
8.5
69
Ease of Use
8.8
825
8.5
73
Ease of Setup
8.1
577
7.6
44
Ease of Admin
8.5
583
7.9
44
Quality of Support
8.9
770
8.4
70
Has the product been a good partner in doing business?
9.1
580
8.7
42
Product Direction (% positive)
9.5
806
9.3
80
Features by Category
Cloud Content CollaborationHide 21 FeaturesShow 21 Features
8.8
392
Not enough data
File Management
7.6
17
Not enough data
9.1
18
Not enough data
9.1
18
Not enough data
8.9
18
Not enough data
7.7
16
Not enough data
Collaboration
9.0
18
Not enough data
9.2
18
Not enough data
7.8
18
Not enough data
8.6
17
Not enough data
Administration
9.1
18
Not enough data
9.1
19
Not enough data
9.4
18
Not enough data
9.1
18
Not enough data
9.4
17
Not enough data
9.2
17
Not enough data
9.3
17
Not enough data
Platform
8.2
22
Not enough data
9.0
22
Not enough data
8.6
22
Not enough data
8.7
22
Not enough data
8.3
22
Not enough data
8.9
3,044
Not enough data
Edit
8.9
347
Not enough data
8.8
334
Not enough data
8.6
303
Not enough data
8.8
321
Not enough data
Logistics
9.0
364
Not enough data
8.9
332
Not enough data
8.7
298
Not enough data
9.2
373
Not enough data
9.0
372
Not enough data
Not enough data
8.6
103
Setup
Not enough data
8.4
15
Not enough data
9.2
16
Not enough data
7.9
13
Not enough data
8.3
15
Management
Not enough data
8.7
14
Not enough data
8.6
15
Not enough data
8.8
15
Generative AI
Not enough data
Feature Not Available
Accounts Payable (AP) and Spend AnalysisHide 14 FeaturesShow 14 Features
Not enough data
Not enough data
Data Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Recovery
Not enough data
Not enough data
Not enough data
Not enough data
AP Data Processing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.5
1,537
Not enough data
Invoice Management
8.9
73
Not enough data
8.6
53
Not enough data
9.2
83
Not enough data
Invoice Processing
8.7
64
Not enough data
8.0
55
Not enough data
9.1
80
Not enough data
8.1
50
Not enough data
Analytics
9.0
68
Not enough data
8.5
47
Not enough data
7.9
48
Not enough data
Integration
8.5
61
Not enough data
7.9
49
Not enough data
8.3
45
Not enough data
Risk
8.7
72
Not enough data
8.8
71
Not enough data
8.8
64
Not enough data
Recovery
8.4
48
Not enough data
8.7
81
Not enough data
Audit
8.8
74
Not enough data
8.6
59
Not enough data
8.0
48
Not enough data
8.0
56
Not enough data
Fraud
8.2
53
Not enough data
8.4
65
Not enough data
8.7
70
Not enough data
Robotic Process Automation (RPA)Hide 15 FeaturesShow 15 Features
8.9
396
9.0
79
Automation Building
8.9
26
|
Verified
8.7
5
8.8
29
|
Verified
9.7
5
8.8
32
|
Verified
9.2
6
9.0
32
|
Verified
9.4
6
9.1
30
|
Verified
9.0
5
8.3
19
|
Verified
9.0
5
Bot Management & Execution
9.1
25
|
Verified
8.7
5
9.3
31
|
Verified
9.0
5
9.3
30
|
Verified
9.0
5
9.2
24
|
Verified
8.7
5
9.1
27
|
Verified
9.0
5
9.0
27
|
Verified
9.2
6
Intelligent Automation
8.8
30
|
Verified
8.9
6
8.5
18
|
Verified
8.7
5
8.1
16
|
Verified
8.7
5
Customer Communications ManagementHide 10 FeaturesShow 10 Features
Not enough data
8.3
73
Channels
Not enough data
8.0
11
Not enough data
7.8
9
Not enough data
8.7
9
Design
Not enough data
8.5
9
Not enough data
8.5
8
Not enough data
8.3
8
Not enough data
8.3
9
Not enough data
8.5
10
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Public Records ManagementHide 13 FeaturesShow 13 Features
Not enough data
Not enough data
Request Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Workflow Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Digital Process Automation (DPA)Hide 10 FeaturesShow 10 Features
8.8
1,439
9.0
110
Digital Workflows
8.9
151
|
Verified
9.1
13
8.6
138
|
Verified
8.6
12
9.3
160
|
Verified
9.1
13
Forms
8.8
142
|
Verified
9.0
12
8.9
157
|
Verified
9.2
12
8.5
134
|
Verified
8.2
10
Automation
9.1
162
|
Verified
9.5
10
9.0
150
9.3
10
8.7
145
|
Verified
9.0
10
8.0
100
|
Verified
9.0
8
Contract Lifecycle Management (CLM)Hide 15 FeaturesShow 15 Features
Not enough data
Not enough data
Contract Creation & Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration
Not enough data
Not enough data
Not enough data
Not enough data
Other Platform Features
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Contract Data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Business Process SimulationHide 11 FeaturesShow 11 Features
Not enough data
Not enough data
Model Development
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance Metrics
Not enough data
Not enough data
Not enough data
Not enough data
Visualizations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Scenario Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Process Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Process Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Feature Not Available
8.2
1,701
Not enough data
Operating System
9.0
191
Not enough data
7.0
103
Not enough data
7.2
92
Not enough data
Document Processing
8.8
189
Not enough data
8.6
175
Not enough data
7.9
142
Not enough data
8.4
147
Not enough data
8.3
161
Not enough data
Platform Additional Functionality
8.4
167
Not enough data
8.5
170
Not enough data
8.5
164
Not enough data
8.6
1,419
Not enough data
Customization
9.0
182
Not enough data
8.9
171
Not enough data
9.1
175
Not enough data
8.9
182
Not enough data
Additional Functionality
8.7
154
Not enough data
7.7
128
Not enough data
8.9
174
Not enough data
7.5
108
Not enough data
8.4
145
Not enough data
Business Process ManagementHide 19 FeaturesShow 19 Features
8.8
5,055
8.6
715
Generative AI
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Process Management
8.9
325
8.9
45
8.8
313
8.6
42
8.8
312
8.9
44
8.5
231
8.1
35
8.0
194
8.5
41
8.5
204
8.1
40
9.2
265
8.9
40
Customization
9.0
347
8.7
46
9.1
353
8.9
47
9.2
355
8.9
45
8.5
291
8.1
36
8.6
291
7.9
37
Collaboration
8.7
327
8.0
41
8.6
303
8.3
41
9.0
334
8.8
48
9.0
341
9.1
45
Process Development
9.2
269
8.8
42
Low-Code Development PlatformsHide 11 FeaturesShow 11 Features
Not enough data
9.3
77
Application Design
Not enough data
9.2
6
Not enough data
8.9
6
Not enough data
8.8
8
Not enough data
8.8
8
Not enough data
9.2
8
Data Control
Not enough data
9.7
6
Not enough data
9.5
7
Not enough data
9.8
7
Publishing
Not enough data
9.5
7
Not enough data
9.5
7
Not enough data
9.5
7
Not enough data
Not enough data
Revenue Recognition
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Enterprise Content Management (ECM)Hide 22 FeaturesShow 22 Features
8.8
4,735
9.1
395
File Management
9.1
244
9.2
21
9.3
256
9.6
22
8.9
243
8.7
15
8.9
225
9.1
17
8.7
214
9.0
15
8.8
220
9.3
18
9.2
227
9.1
18
8.4
198
9.0
16
8.7
203
8.7
15
8.9
250
9.3
23
8.9
230
9.0
21
8.0
164
8.7
9
Workflow
9.2
239
9.5
19
9.0
233
9.3
19
9.0
228
9.3
20
9.1
225
9.2
22
8.6
178
9.3
16
Platform
8.5
144
9.2
12
8.9
240
9.3
21
8.6
219
8.9
19
8.8
192
9.2
17
8.4
163
9.3
20
Reviews
Reviewers' Company Size
Laserfiche
Laserfiche
Small-Business(50 or fewer emp.)
14.9%
Mid-Market(51-1000 emp.)
58.9%
Enterprise(> 1000 emp.)
26.2%
NewgenONE Digital Transformation Platform
NewgenONE Digital Transformation Platform
Small-Business(50 or fewer emp.)
19.3%
Mid-Market(51-1000 emp.)
22.7%
Enterprise(> 1000 emp.)
58.0%
Reviewers' Industry
Laserfiche
Laserfiche
Government Administration
36.8%
Education Management
7.5%
Primary/Secondary Education
5.1%
Information Technology and Services
4.6%
Higher Education
4.6%
Other
41.4%
NewgenONE Digital Transformation Platform
NewgenONE Digital Transformation Platform
Banking
37.5%
Financial Services
11.4%
Information Technology and Services
8.0%
Insurance
6.8%
Hospital & Health Care
3.4%
Other
33.0%
Most Helpful Reviews
Laserfiche
Laserfiche
Most Helpful Favorable Review
Tales F.
TF
Tales F.
Verified User in Hospital & Health Care

The selection of Laserfiche in our organization was based on the product's simplicity of use. Its UI is well-organized and its cloud-based storaging solution allows you to digitize documents in a straightforward manner. I enjoy that it is web-based,...

Most Helpful Critical Review
Verified User
G
Verified User in Law Enforcement

Frustrating loading of images. Downloading may take time, have isolated the issue to be problems with Laserfiche program after the upgrade.

NewgenONE Digital Transformation Platform
NewgenONE Digital Transformation Platform
Most Helpful Favorable Review
AK
Avinash K.
Verified User in Electrical/Electronic Manufacturing

Response time in file retrieval and store.

Most Helpful Critical Review
AS
Ajit S.
Verified User in Oil & Energy

Customization is difficult. We faced lot of challenges during implementation of custom solutions

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Discussions
Laserfiche
Laserfiche Discussions
Would it be possible to get a trial version of laserfiche RIO etc (e.g. billed weekly/monthly through dedicated server provider Laserfiche would partner with)? Would be great and safer than an offline I guess?
3 comments
JS
I don't believe so however, ask a Laserfiche Employee for the Empower Virtual Machine. This is a free virtual environment that mimics the Full version of...Read more
What is the best way to explain Laserfische to a non-user?
3 comments
Glen M.
GM
Laserfiche started in the 1980's as a means of digitizing paper (hence LaserFICHE as in old school fiche readers) so rooms full of poorly organized paper...Read more
How many individuals in your workplace utilize Laserfiche Forms and Workflow?
2 comments
HI
20 employees minimum.Read more
NewgenONE Digital Transformation Platform
NewgenONE Digital Transformation Platform Discussions
Monty the Mongoose crying
NewgenONE Digital Transformation Platform has no discussions with answers