# Appian Reviews **Vendor:** Appian **Category:** [Business Automation Platforms (BAPs)](https://www.g2.com/categories/business-automation-platforms-baps) **Average Rating:** 4.5/5.0 **Total Reviews:** 491 ## About Appian Appian provides process automation technology. We automate complex processes in large enterprises and governments. Our platform is known for its unique reliability and scale. We’ve been automating processes for 25 years and understand enterprise operations like no one else. For more information, visit [www.appian.com](http://www,appian.com?utm_source=g2). [Nasdaq: APPN] ANALYST REPORTS Appian is proud to once again be named a Leader by Gartner for Enterprise Low-Code Application Platforms. Access report via: https://ap.pn/3d8RYQJ Appian, A Clear Leader in Nucleus Research’s 2020 Value Matrix for Low-Code Application Platforms. View report via: https://ap.pn/3jH7OmY ## Appian Pros & Cons **What users like:** - Users appreciate the **ease of use** of Appian, enabling intuitive workflow design without coding experience. (38 reviews) - Users value the **automation capabilities** of Appian, enabling quick and efficient workflow creation without coding skills. (29 reviews) - Users commend Appian's **rapid application development** process, leveraging low-code for faster and more efficient app creation. (26 reviews) - Users value the **AI capabilities** of Appian, enhancing efficiency through automation and smart services across processes. (24 reviews) - Users value **Appian's AI capabilities** for enhancing efficiency through automation and smart services integration. (23 reviews) - Speed (22 reviews) - Users value the **agility and collaboration** of Appian, enabling rapid and efficient business process automation. (21 reviews) - Low Coding (21 reviews) - Users value the **fast development** capabilities of Appian, enabling quick creation and replacement of applications. (19 reviews) - Development Speed (18 reviews) **What users dislike:** - Users express a desire for **expanded features** in Appian, particularly in security and automation capabilities compared to competitors. (15 reviews) - Users find Appian to be **expensive compared to other low-code tools** , particularly for small businesses facing high licensing costs. (13 reviews) - Users find Appian's **limited flexibility** challenging, especially concerning database integration and out-of-the-box features. (12 reviews) - Users find **Appian's complexity** frustrating, especially in terms of version control and debugging capabilities. (11 reviews) - Users find **limited customization** options in Appian, making it challenging to meet specific branding and interface requirements. (11 reviews) - Users experience significant **performance issues** with Appian, particularly when handling large data volumes or technical difficulties. (11 reviews) - Users face a **steep learning curve** with Appian, especially when trying to master complex features and configurations. (9 reviews) - Cost Issues (8 reviews) - Lack of Features (8 reviews) - Slow Performance (8 reviews) ## Appian Reviews ### 1. Fast, Simple Workflow Building But Licensing Costs Is Expensive **Rating:** 3.5/5.0 stars **Reviewed by:** Aayush Ansuman P. | Principle Product Manager, Enterprise (> 1000 emp.) **Reviewed Date:** May 19, 2026 **What do you like best about Appian?** Appian makes building our business workflow fast and simple **What do you dislike about Appian?** It gets expensive as your team grows there is no define cost bracket. And integration of few application are complicated **What problems is Appian solving and how is that benefiting you?** As a Product Manager, I use Appian along with Zendesk and ChatGPT to better understand customer pain points and improve product decisions. Our support team regularly exports customer support tickets from Zendesk, and Appian automatically processes the uploaded data. Using ChatGPT integration, the platform analyzes customer comments, identifies recurring issues, groups similar complaints, and highlights the most frequently reported problems. Appian then creates a simple dashboard that helps product teams quickly review trends, customer sentiment, and priority issues. This saves significant manual effort, helps us respond to customer concerns faster, and allows us to prioritize the most impactful product improvements more effectively. This help our support team to reduce their daily task. ### 2. Streamlined Our Operations with Low-Code Power **Rating:** 5.0/5.0 stars **Reviewed by:** Alemu J. | accounting and finance, Enterprise (> 1000 emp.) **Reviewed Date:** June 01, 2026 **What do you like best about Appian?** I like Appian's ability to quickly turn business requirements into working applications through its low-code development approach. This approach significantly accelerates the application development life cycle, allowing developers to use Appian's visual design tools to build workflows, user interfaces, and business rules much more efficiently instead of spending months writing and testing large amounts of code. **What do you dislike about Appian?** While Appian provides many benefits, there are a few areas where I believe it could be improved. One challenge is that some advanced customization is limited compared to traditional development platforms. For example, when we need highly dynamic UI behavior, such as complex conditional rendering, highly interactive components, or very tailored UX patterns, it can require workarounds or custom components. **What problems is Appian solving and how is that benefiting you?** I use Appian to simplify and automate our business processes, solving manual process and fragmented system issues. It reduces lengthy approval cycles, consolidates workflows, and boosts accountability. Its low-code approach accelerates development, turning requirements into applications swiftly. ### 3. Efficient Workflow Automation and Seamless Integration **Rating:** 4.5/5.0 stars **Reviewed by:** Justin M. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 29, 2026 **What do you like best about Appian?** I like the combination of workflow automation, case management, and process visibility within a single platform with Appian. It allows business and IT teams to collaborate more effectively while maintaining governance and process consistency. We especially benefit from the process dashboards and data fabric capabilities because they help consolidate information from multiple systems without requiring extensive data migration efforts. The platform gives managers better visibility into process performance bottlenecks, pending approvals, and service level commitments. **What do you dislike about Appian?** Yeah. While the low code capabilities are strong, some advanced UI customization requirements can be limiting compared to traditional development frameworks. Certain enterprise integrations are highly customized reporting scenarios also require additional technical effort and planning. We would like to see more flexibility around interface design and advanced analytics capabilities for large scale operational reporting. **What problems is Appian solving and how is that benefiting you?** I use Appian to automate workflows, manage approvals, and enhance visibility across departments. It reduces email reliance, provides real-time process visibility, improves accountability, ensures compliance, and standardizes workflows by automating approvals. ### 4. Streamlined Business Automation, Minor Customization Hurdles **Rating:** 4.0/5.0 stars **Reviewed by:** Eric P. **Reviewed Date:** May 29, 2026 **What do you like best about Appian?** I really like Appian's ability to automate complex business processes while still being relatively easy to build and maintain compared to traditional development approaches. The low-code environment allows my team to create workflows, approval processes, dashboards, and business applications much faster than conventional development methods. I particularly benefit from its workflow automation, process visibility, case management, and Appian's data fabric capabilities, which let us unify information from multiple systems without big migration efforts. The platform also integrates well with systems like Microsoft Outlook, Zendesk, databases, APIs, and reporting tools, helping to improve collaboration and operational visibility across departments. **What do you dislike about Appian?** While Appian is powerful, some advanced customization and integration can become more complex than expected and may require additional technical expertise. We also found that highly customized user interface requirements can be more challenging to implement compared to modern front-end frameworks. In some situations, larger workflows and advanced reporting requirements require additional configuration effort. Pricing can also become a consideration as user counts and application complexity increase. **What problems is Appian solving and how is that benefiting you?** I use Appian to automate business workflows, manage approvals, and coordinate case management. It connects data from multiple systems, providing a centralized view and standardizing complex workflows previously managed through spreadsheets and email approvals. The low-code environment simplifies building and maintaining applications. ### 5. Empowers Workflow Efficiency, but Customization Could Improve **Rating:** 4.0/5.0 stars **Reviewed by:** Anu B. | Technical Data Annotator – UI/UX Screenshots, Mid-Market (51-1000 emp.) **Reviewed Date:** May 25, 2026 **What do you like best about Appian?** I like Appian's low-code platform because it makes application development faster and more efficient. It offers excellent workflow automation and easy integration with multiple systems. I also appreciate its strong real-time process visibility and user-friendly interface, which streamline complex business operations. The workflow automation capabilities improve operational efficiency by streamlining approvals, case management, and repetitive tasks. Plus, the easy integration with multiple systems facilitates seamless data flow across departments, enhances collaboration, and provides better visibility into business processes. The initial setup was relatively smooth, with intuitive low-code tools and helpful onboarding resources that allowed our team to get started. **What do you dislike about Appian?** Appian is powerful, but some advanced customizations can become complex and may require additional technical expertise. The platform can also feel expensive for smaller organizations, especially when scaling users and features. Advanced customizations in Appian sometimes require deeper technical knowledge and can become time-consuming for highly complex business requirements. Providing more flexibility, simplified customization options, and enhanced developer documentation would make implementation easier. Additionally, more cost-effective pricing options for smaller teams and growing organizations would help improve accessibility and scalability for a wider range of businesses. **What problems is Appian solving and how is that benefiting you?** Appian automates workflows, centralizes operations, reduces manual tasks and errors, and speeds up approvals, boosting efficiency. ### 6. AI Composer and AI Process **Rating:** 4.0/5.0 stars **Reviewed by:** Jai J. | Senior Manager, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** October 31, 2024 **What do you like best about Appian?** Appian Composer and AI Process have made building and delivering applications much easier and faster. **What do you dislike about Appian?** Would like to see more security enhancements in terms of portals **What problems is Appian solving and how is that benefiting you?** I’m currently working for a client to automate their loan services using Appian. Requests come thick and fast to build a borrower portal, and Appian’s low-code approach has helped us deliver these portals quickly and efficiently. We also have various integration points, and Appian’s ability to integrate easily with HTTP and OpenAPI has been very powerful. ### 7. Effortless Process Automation with Appian **Rating:** 4.5/5.0 stars **Reviewed by:** Amit K. | Enterprise (> 1000 emp.) **Reviewed Date:** June 01, 2026 **What do you like best about Appian?** I like that Appian is a low code platform, which helps in simplifying process automation, especially in my supply chain space. I also enjoy the orchestration feature, which makes managing various processes seamless. The initial setup was pretty easy, which was great for getting started quickly. Overall, my experience with Appian has been positive, to the point where I would rate my recommendation likelihood as a 9 out of 10. **What do you dislike about Appian?** The platform can be more user-friendly and have multiple layers of access. **What problems is Appian solving and how is that benefiting you?** I use Appian for process automation in supply chain, specifically using agents for report generation. ### 8. Solid Data for Complex, Audited Workflows **Rating:** 4.0/5.0 stars **Reviewed by:** Carine O. | Marketing Manager, Enterprise (> 1000 emp.) **Reviewed Date:** January 25, 2026 **What do you like best about Appian?** This is not a toy for making easy-to-do lists. It manages heavy and complicated workflow logic in various regions and departments. It is the foundation of business processes that have strict audit tracks and complicated data paths. It should be reliable; it is not liable to fracture. In the architecture, the point of sale is the Data Fabric. It integrates information in our CRM, other databases, and external APIs into one without having to undertake a huge migration project. **What do you dislike about Appian?** The interface design applications are stiff. Although you can create functional UIs in very little time, it is infuriatingly hard when compared to modern web frameworks to tailor the appearance and feel to stringent brand specifications. **What problems is Appian solving and how is that benefiting you?** We develop applications over virtualized data rather than copied data. This is where we made decisions on the campaign budget. It has three levels of management according to the number of regions. It abolished the lost email replacement defense altogether. ### 9. Transformative Automation with AI-Driven Insights **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** April 28, 2025 **What do you like best about Appian?** I like Appian's ability to define business processes and implement the process flow to adapt to various edge scenarios. The AI-driven navigation through the process and bringing humans in the loop for unforeseen situations is also quite useful. I appreciate the availability of multiple AI models, which shortens the go-to-market time and makes the implementation easy to understand through visual design. Additionally, the initial setup was somewhat easy with the help of the Appian support team and a dedicated relationship manager. **What do you dislike about Appian?** Some essential connections like GraphAPI, connecting to on-prem systems, and PrivateLink implementation should be part of the tool. **What problems is Appian solving and how is that benefiting you?** I use Appian for automating business processes with AI-driven workflows, which helps in adapting to various scenarios and embedding humans in unforeseen situations. The availability of multiple AI models and the visual design ease shorten the go-to-market time. ### 10. Appian Platform Review (Updated): What’s New and What Matters **Rating:** 4.5/5.0 stars **Reviewed by:** Mayank V. | Senior Technical Consultant, Information Technology and Services, Enterprise (> 1000 emp.) **Reviewed Date:** August 02, 2022 **What do you like best about Appian?** I have been using appian from past 5 years now and they have done a good job in improving their appian AI engines, their associated LLMs and Generative AI. They have also improved their platform capabilities like 50M record data sync, portals and Appian Document Center. **What do you dislike about Appian?** The one thing to note is the Appian limitations of different data types specifically decimal rounding issues. The generative AI also used external LLMs which creates a more scrutinized environment for security. Their are some more wear and tears but appian has been performing quite well and improving everyday. **What problems is Appian solving and how is that benefiting you?** Appian helped my organization to help automate different excel based solutions to Appian coded solutions and integrate them to fully nullify the manual work did earlier. ### 11. Ruthlessly Effective Orchestration with Standout Data Fabric Virtualization **Rating:** 4.5/5.0 stars **Reviewed by:** Marian C. | Data Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** January 14, 2026 **What do you like best about Appian?** Quick and ruthlessly effective in orchestrating the processes, it abstracts the boilerplate code and is more concerned with the business logic rather than syntax. Although the interface design is rather inflexible against the custom React, the internal tool speed is hard to refute. The outstanding capability is the Data Fabric. Its capacity to virtualize the data of numerous sources without necessarily transferring or copying them is better than the competition. It is, in fact, as the advertised advertisement says, getting SQL and API data together with no problem into one record type. **What do you dislike about Appian?** Specific interface component version control is a tedious manual task, and a one-rule rollback is too manual to be a part of modern CI/CD, including lacking the fine control afforded by standard code repositories. **What problems is Appian solving and how is that benefiting you?** Yes, with workflows of a complex enterprise nature. Do not use it on pixel-perfect consumer applications; use it on internal applications where functionality holds more importance than aesthetics and speed. ### 12. Fast Low-Code Workflow Building with a Straightforward UI **Rating:** 4.0/5.0 stars **Reviewed by:** Andrei C. | RPA Developer, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** May 22, 2026 **What do you like best about Appian?** I like how fast you can build workflows and apps. The low-code part makes development way quicker. The UI design is straightforward and easy to work with. **What do you dislike about Appian?** Sometimes the platform feels a bit restrictive compared to full coding. Performance can slow down with very large applications. Some integrations can be harder to configure than expected. **What problems is Appian solving and how is that benefiting you?** The AI and automation features help simplify tasks and improve efficiency in workflows. It speeds up development, so projects can be delivered faster with fewer resources, giving good ROI. ### 13. Leading low code platform **Rating:** 5.0/5.0 stars **Reviewed by:** Jaid W. | Lead Software Engineer (Appian Designer) , Mid-Market (51-1000 emp.) **Reviewed Date:** December 22, 2021 **What do you like best about Appian?** Appian has introduced agentic ai, in low code platform it is leading in every aspect be it AI copilot, RPA, Dynamic on demand infra scaling and much more **What do you dislike about Appian?** Appian need to enable it's Agentic AI in every possible stream. There should not be any limitations. **Recommendations to others considering Appian:** If you are looking for low code platform then no one can beat Appian **What problems is Appian solving and how is that benefiting you?** Low code platform. One thing you can say that using Appian you can truely give significance to Agile. ### 14. Building Apps with Low-Code **Rating:** 4.0/5.0 stars **Reviewed by:** Pradyumn G. | Project Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** November 28, 2025 **What do you like best about Appian?** I like Appian platform because it provides us a wide number of features such as low-code development and process automation which leads to manage the business processes more smoothly. The platform is very easy to use, which allows me to quickly build and manage workflows without getting bogged down in technical complexity and get better collaboration across teams. Customer support has been very responsive and helpful whenever I had questions, I use Appian frequently in my role to automate the workflows, manage approvals, and track the assign tasks. **What do you dislike about Appian?** Appian is a powerful platform, but there are few drawbacks in my views that could be improved. First, its reporting and analytics capabilities, which could be more intuitive and flexible for detailed insights. Second, technical knowledge is required for the beginners who are using its advanced customization features. **What problems is Appian solving and how is that benefiting you?** Appian is helping me to solve several key challenges in my workplace like it automates the repetitive tasks and organizes the complex workflows on its own. It also reducing the human manual errors and saving a lot of precious time for employees. For example, task assignments, approval processes, and management of documents that are used to take hours can be done in minutes now. ### 15. Fast Low-Code Workflow Automation for Enterprise Process Management **Rating:** 4.5/5.0 stars **Reviewed by:** Nabin P. | CEO, Mid-Market (51-1000 emp.) **Reviewed Date:** January 21, 2026 **What do you like best about Appian?** What I like most about Appian is how quickly it transforms complex business processes into working applications. The strong process modeling and low-code speed are impressive, and the built-in automation adds a lot of value. Plus, having enterprise-grade security all in one platform is a huge benefit. **What do you dislike about Appian?** Appian can be limiting for highly custom UI or complex logic, licensing is expensive, debugging can be opaque, and deep customization often requires platform-specific expertise rather than pure code flexibility. **What problems is Appian solving and how is that benefiting you?** Appian automates our workflows, centralizes data, and integrates legacy systems, speeding up process delivery and reducing complexity. It excels in transforming complex business processes into functional applications with strong modeling, low-code capabilities, and built-in automation. ### 16. Appian: Great Smart Services and AI, But RPA Needs Improvement **Rating:** 5.0/5.0 stars **Reviewed by:** Umesh K. | Senior AVP - Delivery Consultant, Enterprise (> 1000 emp.) **Reviewed Date:** October 14, 2025 **What do you like best about Appian?** I like that Appian is not only a workflow automation tool but it has other smart services built in which can enhance the efficiency of the processes by automating the business rules and has AI capabilities as well for content extraction, content generation and summarisation, making the end user life easier. **What do you dislike about Appian?** It says it has RPA capabilities but compared to UiPath and other Automation giants like BluePrism and Automation anywhere, it is still not there. **What problems is Appian solving and how is that benefiting you?** Appian is helping us modernise legacy systems based workflows where the case tracking, ease of doing operations, intelligent automation, and overall efficiency is not that good. It has helped in various industries varying from Insurance to healthcare to utilities to even retails ### 17. Efficient Low-Code Development with Appian, but Customization and Costs Can Be Challenging **Rating:** 4.0/5.0 stars **Reviewed by:** Dinesh k. | Associate DevOps Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** October 15, 2025 **What do you like best about Appian?** I like best about Appian is its low-code approach, which allows rapid application development with minimal manual coding. The platform’s intuitive interface, strong process automation capabilities, and seamless integration with other systems make it highly efficient for building scalable enterprise solutions. It enables faster delivery of business applications while maintaining flexibility and governance. **What do you dislike about Appian?** While Appian is a powerful low-code platform, it can feel somewhat restrictive when handling highly customized or complex use cases that require deep coding flexibility. Additionally, the licensing costs and resource requirements for scaling can be relatively high, which may pose challenges for smaller teams or projects. **What problems is Appian solving and how is that benefiting you?** Appian helps solve the challenge of managing complex business processes and workflows by providing a unified low-code automation platform. It enables faster development, integration, and deployment of enterprise applications without heavy coding effort. This has helped streamline operations, improve collaboration between business and IT teams, and reduce overall delivery time for digital solutions—resulting in higher efficiency and quicker time to value. ### 18. Streamlined Employee Onboarding with Some Limitations **Rating:** 4.0/5.0 stars **Reviewed by:** Rahul V. | Company Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** October 11, 2025 **What do you like best about Appian?** I appreciate how Appian has transformed my onboarding process into an intelligent automated workflow, improving speed and compliance without human intervention. The unified platform with process automation, case management, RPA, AI, and data management stands out. It’s integration-friendly, connecting seamlessly with systems like ERP and CRM. The quick cloud deployments and mobile-friendly nature further add to its appeal, facilitating efficient operations across devices. **What do you dislike about Appian?** I found Appian to have a high licensing cost, which is a significant drawback for me. Additionally, there is a steep learning curve, especially for complex scenarios, which makes it challenging to master quickly. The UI customization options are limited, which can be restrictive compared to other systems. Furthermore, there are occasional performance overheads that affect the software's efficiency. **What problems is Appian solving and how is that benefiting you?** I use Appian to automate the employee onboarding process, reducing time from five days to two by streamlining document collection and verification, improving speed and compliance while integrating seamlessly with other systems. ### 19. Appian - Easy Low-Code Apps with Real-Time Visibility, Insights & Monitoring **Rating:** 5.0/5.0 stars **Reviewed by:** Jyoti Prakash Y. | Server and Cloud Administrator, Computer & Network Security, Small-Business (50 or fewer emp.) **Reviewed Date:** January 16, 2026 **What do you like best about Appian?** It is easy to use and Build low code Application and also It provide operation visibility,insights and monitoring for real time process that make easier to see what actually happening in production. **What do you dislike about Appian?** Debugging can be painful when something break across interfaces and and cost can be high. **What problems is Appian solving and how is that benefiting you?** Organization struggle to digitize , automate and continuously improve complex busuness processes that span people,system and data. ### 20. The Best Low-Code Platform for Complex Workflows and Business Automation **Rating:** 5.0/5.0 stars **Reviewed by:** Lelo D. | Freelancer, Small-Business (50 or fewer emp.) **Reviewed Date:** July 09, 2025 **What do you like best about Appian?** What I appreciate most about Appian is its ability to enable the rapid development and deployment of sophisticated business applications with minimal coding effort. The platform’s intuitive low-code environment, combined with powerful process automation and data integration capabilities, allows my team to streamline complex workflows and adapt quickly to evolving requirements. Appian’s flexibility, scalability, and strong governance features make it an invaluable tool for driving operational efficiency and supporting our organization’s digital transformation objectives. **What do you dislike about Appian?** Appian’s licensing and pricing model can be expensive for smaller teams, especially as user counts grow. While the low-code tools are powerful, some advanced customizations still require skilled developers and can become complex. The learning curve for new users can be steep if they have no prior experience with process automation. Also, the documentation could be more detailed in certain areas, especially for integrations and advanced features. **What problems is Appian solving and how is that benefiting you?** Appian helps solve problems like manual, repetitive tasks, disconnected systems, and slow process changes. Automating workflows and integrating data from different sources reduces errors and speeds up operations. This saves time, cuts costs, and allows teams to focus on higher-value work instead of paperwork or chasing approvals. It also makes it easier to adapt processes when business needs change. Overall, Appian improves efficiency, transparency, and collaboration across teams, which helps us deliver better results faster. ### 21. Streamline business Processes with appain low code oower **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** August 16, 2025 **What do you like best about Appian?** Appain is its ease of use and the law code approach that makes building application much faster. The implementation process was smoother than expected and the number of features especially workflow automation and process tracking really help understand lies task I also like that the customer support team and the integration was other system **What do you dislike about Appian?** The platform overall works well but sometime the learning curve for complex feature feels higher than than expected it's not a blocker but it's doing take some time to fully get comfortable with the advanced configuration **What problems is Appian solving and how is that benefiting you?** Appain helps us automte repetitive processes, improved collaboration across departments, and speed up decision - making. Instead of juggling manual workflows, we now have a single platform that keeeps everything consistent and transparent. The result is better efficiency, reduced errors, and faster execution of business m process. ### 22. Appian Review **Rating:** 3.5/5.0 stars **Reviewed by:** Mithilesh P. | Technology Lead, Information Technology and Services, Enterprise (> 1000 emp.) **Reviewed Date:** March 15, 2022 **What do you like best about Appian?** Appian has improved UI with new template wizard and also enhanced AI integration where developer can drag and drop AI skills **What do you dislike about Appian?** Improving the developer experience remains a common request, specifically for better debugging tools within loops and more descriptive error messages to trace complex logic failures. **What problems is Appian solving and how is that benefiting you?** Data collaboration from Oracle Manfacturing and SAP ### 23. Appian the best low code platform **Rating:** 5.0/5.0 stars **Reviewed by:** Naveen R N. | Sr. Business Manager, Enterprise (> 1000 emp.) **Reviewed Date:** September 16, 2025 **What do you like best about Appian?** The best I like is Appian community where we get everything there and it is very easy to code as per our requirements and it's a leader in BPM markets **What do you dislike about Appian?** Appian has many limitations to work and it costs more comparing other technologies **What problems is Appian solving and how is that benefiting you?** The low-code environment significantly reduces the time and effort required to build applications, transforming ideas into functional solutions quickly and for the same it helped out team to develop an application to demonstrate on a excellent way in less than 4-5 days with the help of Appian Community. ### 24. one of the leading innovative player in the BPM industry **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** April 16, 2024 **What do you like best about Appian?** Easy to use, easy to dev, easy to deploy **What do you dislike about Appian?** customer service, integration, modularize the functions, and willing to go extra miles to help customize the solution without additional cost for clients. **What problems is Appian solving and how is that benefiting you?** Quick dev and deployment with low code approach ### 25. Streamlining Business Process with Appian’s Low-Code Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** April 30, 2025 **What do you like best about Appian?** I really enjoy how Appian has allowed me to streamline the idea to solution process. The low-code setup makes it easy to setup interfaces, receive business feedback, and iterate on designs accordingly, ensuring that each application meets business needs. Additionally, I like how Appian is able to keep up with industry trends and innovation. Its AI toolkit is a great example. My team has enjoyed learning about Composer as it has the ability to greatly speed up the development process and bring non-technical individuals into the development process as well. **What do you dislike about Appian?** Appian’s UI capabilities are not fully customizable, leading to some hesitance amongst business users to adopt applications that my team has built. Further, debugging can sometimes be difficult when working with complex integrations. Similarly, system errors can sometimes be vague and difficult for users to digest, leading to support requests between the business and my team. **What problems is Appian solving and how is that benefiting you?** Appian has greatly sped up the development lifecycle for automated workflows. It has enabled my team to greatly increase velocity and volume of applications developed. The low code nature of Appian also allows additional members of my team to become involved in various parts of the development lifecycle. In regards to problem areas, Appian is streamlining business processes for front office and middle office Private Equity and Real Estate professionals. Examples of applications include asset onboarding and debt transaction management. ### 26. Nice platform **Rating:** 4.5/5.0 stars **Reviewed by:** Ioana C. | Appian Software Developer, Enterprise (> 1000 emp.) **Reviewed Date:** November 15, 2023 **What do you like best about Appian?** Speed of development, strong process automation, unified data fabric, cloud development. **What do you dislike about Appian?** UI/UX customization limitations - some of the components are outdated Limited out-of-the-box integrations **What problems is Appian solving and how is that benefiting you?** Process for accounts opening (legal entity clients) ### 27. Heading in a good direction with AI **Rating:** 4.0/5.0 stars **Reviewed by:** Kunal M. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 28, 2025 **What do you like best about Appian?** Appian has been continuously improving. With AI, it is positioning itself to be a powerful process company capable of delivering value to customers. What I like the most about Appian is the continuously improving the product, and making the right pivot as market and trend moves. Its value proposition is always speed to market, and that is valuable to a customer **What do you dislike about Appian?** I think Appian should make customizing appian simpler too. Not too much attention has been to make plugin development also no code **What problems is Appian solving and how is that benefiting you?** Speed to market of a bespoke highly custom application. And it’s recently investment In AI and data fabric and intelligent document processing ### 28. Better **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Translation and Localization | Enterprise (> 1000 emp.) **Reviewed Date:** April 29, 2025 **What do you like best about Appian?** I appreciate the quarterly updates and improvements in general. It's much different than other IDEs but I'm getting used to it. I like the way they've toned down the "low code" blurbs sprinkled into their tutorials. **What do you dislike about Appian?** I haven't come across citizen development or a need to use "low code" or "drag and drop" strategies (as a developer) more than 3% of the time. As an ancient developer, I'm uncomfortable about how much db work (table creation, relationships) delegated to the app when we depend on database access and support from other teams for integrations. These are small things, and I get why Appian would include them for their core audience (or the audience they want). Some congratulatory tone still in some training. **What problems is Appian solving and how is that benefiting you?** Providing tools for inputting, processing, and reporting on customer data. AI is helping streamline these ### 29. Great Hyperautomation tool **Rating:** 4.5/5.0 stars **Reviewed by:** Amitesh S. | Delivery Manager, Enterprise (> 1000 emp.) **Reviewed Date:** July 09, 2025 **What do you like best about Appian?** Low code, fast and very reliable in production **What do you dislike about Appian?** No downsides. Is a great tool if fits your use case **What problems is Appian solving and how is that benefiting you?** Process management and automation ### 30. My experience with Appian **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** July 03, 2025 **What do you like best about Appian?** The best part about Appian is that anyone can switch to this platform without any hassle. **What do you dislike about Appian?** The only disadvantage I feel towards this platform is that there are very few resources out there on internet to learn everything. **What problems is Appian solving and how is that benefiting you?** Appian helps in developing web entities using lcnc practices and helps to meet dynamic business requirements. ### 31. Excellent experience with Fannie Mae **Rating:** 5.0/5.0 stars **Reviewed by:** Sidhartha P. | Enterprise (> 1000 emp.) **Reviewed Date:** April 28, 2025 **What do you like best about Appian?** We are 6 years young with Apoian close to 30 applications across 14 business portfolios and we love the platform and all its AI native features. We are looking to grow into Advanced as part of our license renewal and we are super excited. **What do you dislike about Appian?** Appian low code platform. Rapid development and time to market and super cool UI that is very easy to build. And we are looking forward to using the Data fabric insights **What problems is Appian solving and how is that benefiting you?** Delivering customer value in rapid jet set speeds ### 32. Amazing BPM Appian tool **Rating:** 5.0/5.0 stars **Reviewed by:** Pavani P. | Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** January 19, 2023 **What do you like best about Appian?** Appian is a good BPM tool for applications having a workflow management process. Community helps to resolve the queries where we have plenty of users who give inputs. Also, Appian has a learning academy that provides enough self-learning information with proper hands, which is a good start for any new beginner. Testing the UI is also very comfortable without creating a new code version. **What do you dislike about Appian?** Designing the UI is not meeting the customer's expectations, which takes time to create the customer theme. **What problems is Appian solving and how is that benefiting you?** Appian helped in designing the reports efficiently in the required view with different filters and also have good feature in creating the information in pictorial charts ### 33. Appian: A Developer-Centric Innovative Development Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Jason S. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 29, 2025 **What do you like best about Appian?** What I like most about Appian is that it was built from a developers perspective. I also appreciate the constant innovation of the platform and the community they've built around it. **What do you dislike about Appian?** It's not a dislike, but by nature of the platform, you're limited in what access you have to hardware on mobile devices. **What problems is Appian solving and how is that benefiting you?** Appian has helped us streamline and automat backend processes. This in turn has allows us to collect data needed to increase efficiency and improve business decisions. ### 34. Amazing AI initiatives in Appian **Rating:** 5.0/5.0 stars **Reviewed by:** Gaurav A. | Enterprise (> 1000 emp.) **Reviewed Date:** April 29, 2025 **What do you like best about Appian?** Document extraction, structured and unstructured AI, case management solution. **What do you dislike about Appian?** I don’t think I have any features that I dislike, with today’s update where we can update the word document and excel - which is an amazing feature. One thing that I can recall is huge reporting if I have to go for extraction of millions of records. **What problems is Appian solving and how is that benefiting you?** There are various business problems that Appian is solving for us including doc extraction, pdf generation, etc. ### 35. Unlimited potential with Appian **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.) **Reviewed Date:** April 29, 2025 **What do you like best about Appian?** I would say its comprehensive low-code platform with robust integration capabilities is particularly impressive. The ability for rapid application development using Appian's low-code approach, with its visual drag-and-drop interface and pre-built components, significantly accelerates the application development process. End to end process automation, seamless integrations, data fabric, cross platform deployment, and best of all Appian is on the cutting edge of AI powered development. **What do you dislike about Appian?** Availability of developers, learning curve and end user screen design is limited to the tool's capabilities. **What problems is Appian solving and how is that benefiting you?** Appian brings full development life cycle to our organization and the speed to develop is amazing compared to traditional methods and most impressive is the built-in AI tools. ### 36. I love working with Appian **Rating:** 5.0/5.0 stars **Reviewed by:** Damir S. | Software Developer Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 03, 2024 **What do you like best about Appian?** As a developer, there is no build, compile or merge up of application. The framework is similar to plug and play. You just login and you are ready to develop. Also the deployment of application is great just by sincing of db and transfering of changed object to the other environment. **What do you dislike about Appian?** There is debbuger in object manager or anywhere. The ui styles are little bit limited. In the expresion rule, the rule input parameter boxes are too little it would be nice if they could be extended to show all characters. **What problems is Appian solving and how is that benefiting you?** Reading of document data through IDP, digitalization of the loan landing proces. ### 37. Appian for smart low code no code business process management application **Rating:** 4.5/5.0 stars **Reviewed by:** Nagaraj N. | Senior Associate, Enterprise (> 1000 emp.) **Reviewed Date:** July 18, 2025 **What do you like best about Appian?** Best tool in the market for bpm applications **What do you dislike about Appian?** Nothing. So far all good about Appian. Nice product **What problems is Appian solving and how is that benefiting you?** Repetitive and rule based tasks to be automated. ### 38. Engaging AI conference **Rating:** 5.0/5.0 stars **Reviewed by:** Gaurav M. | Business Process Analyst II - Vice President , Enterprise (> 1000 emp.) **Reviewed Date:** April 29, 2025 **What do you like best about Appian?** I liked how Appian is on the frontier of AI leadership in the business. They have the best product in the market with a clear, measurable, secure AI model to embed in any infrastructure. **What do you dislike about Appian?** Nothing that I can really think about. Perhaps the cost? **What problems is Appian solving and how is that benefiting you?** The doc gen module has been the most helpful so far in enabling straight through processing across business units ### 39. Awsime low code technology **Rating:** 5.0/5.0 stars **Reviewed by:** Jesus L. | Appian Team Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 27, 2022 **What do you like best about Appian?** Easy to create apps integratimg bots and web services **What do you dislike about Appian?** Some features require extra payment and i think are essential **What problems is Appian solving and how is that benefiting you?** Procurement compliance essentialy ### 40. New to Appian **Rating:** 5.0/5.0 stars **Reviewed by:** Shane M. | Group Product Manager - Intelligent Solutions, Enterprise (> 1000 emp.) **Reviewed Date:** April 28, 2025 **What do you like best about Appian?** The data fabric in the platform is a key driver to the value statement I am looking to drive in my enterprise **What do you dislike about Appian?** At my stage of development the agent builder is the least useful thing to me **What problems is Appian solving and how is that benefiting you?** It serves as a platform in which to onboard multiple use cases aligned to my workflow bavklog ### 41. New applications using AI. **Rating:** 4.5/5.0 stars **Reviewed by:** Hermes S. | Coordinador de Desarrollo Web/Móvil , Enterprise (> 1000 emp.) **Reviewed Date:** April 28, 2025 **What do you like best about Appian?** I am very excited about the development of new websites and applications using AI. **What do you dislike about Appian?** As a software developer I would love to migrate my actual web sites to appian maybe as a XML **What problems is Appian solving and how is that benefiting you?** I think the main advantage is the time of development of new applications with low code is very simple. ### 42. I’m an Appian Architect and have 9 years of experience **Rating:** 5.0/5.0 stars **Reviewed by:** Aparajita S. | Architect, Mid-Market (51-1000 emp.) **Reviewed Date:** April 29, 2025 **What do you like best about Appian?** It’s a very seamless tool. Low code is definitely a rage right now and it makes sure that apps are built faster **What do you dislike about Appian?** Nothing at all. Love it abd have been using for years. **What problems is Appian solving and how is that benefiting you?** Built multiple applications for financial service organisations over the years which have had tremendous result in increasing efficiency ### 43. Bringing process to life **Rating:** 4.5/5.0 stars **Reviewed by:** Sachin B. | Enterprise (> 1000 emp.) **Reviewed Date:** May 02, 2023 **What do you like best about Appian?** End to end Automation Data Fabric Responsive UI Process mindset Simple **What do you dislike about Appian?** High License Cost High Cost of Professional Services Lack of focus on wholistic Partner programs **What problems is Appian solving and how is that benefiting you?** Helping customers meet their Process Automation needs. As a consultant we are building newer use cases and bringing in AI to real use cases ### 44. I really knowledgeable experience **Rating:** 4.0/5.0 stars **Reviewed by:** Quinn P. | Senior Product Manager - Agile, Enterprise (> 1000 emp.) **Reviewed Date:** April 28, 2025 **What do you like best about Appian?** Learning more about Data Fabric and how it could benefit our organization. We have a few use cases that Appian would work perfectly with. **What do you dislike about Appian?** A lot of the systems is similar to Pega. However, I can se the upside and differences. **What problems is Appian solving and how is that benefiting you?** Workflow problem and getting rid of manual labor. ### 45. Promising software **Rating:** 3.5/5.0 stars **Reviewed by:** Keyur S. | Enterprise (> 1000 emp.) **Reviewed Date:** April 28, 2025 **What do you like best about Appian?** It provides seamless web and Mobile experience , strong security model. **What do you dislike about Appian?** We are very new to the Appian platform, so it is a very hard to tell what is not working but so far everything is working very well for us. **What problems is Appian solving and how is that benefiting you?** Easy to integrate with other applications API ### 46. Appian is a great product and help building our workflows in a very short amount of time. **Rating:** 4.0/5.0 stars **Reviewed by:** Mohit R. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 30, 2025 **What do you like best about Appian?** Simply Drag drop and a little amount of code to create powerful workflows from scratch. **What do you dislike about Appian?** I don’t like the maintenance schedule for Appian, most of the times it falls in our business timings. **What problems is Appian solving and how is that benefiting you?** Using Appian it’s easy to create powerful workflows with easy to use user interfaces. ### 47. AI enabled process orchestration **Rating:** 4.5/5.0 stars **Reviewed by:** Pravin K. | Enterprise (> 1000 emp.) **Reviewed Date:** April 29, 2025 **What do you like best about Appian?** Very good orchestration capabilities. New AI features are good and take care of many business use cases. Data fabric eases working with data from different sources through AI fabric. **What do you dislike about Appian?** Document page ans side limit should be increased for data extraction ai skill. **What problems is Appian solving and how is that benefiting you?** Process orchestration. Workforce tracking. Reporting. ### 48. First Time Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Pankaj K. | Enterprise (> 1000 emp.) **Reviewed Date:** April 28, 2025 **What do you like best about Appian?** This is my first appian world experience and it is going so good so far, i liked the netwolring sessions the most **What do you dislike about Appian?** Everything is awsome, session can be more interesting to engage thought out the session. **What problems is Appian solving and how is that benefiting you?** Appian is solving data febric and AI capabilities. ### 49. APPIAN is great but takes some time to get used too. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.) **Reviewed Date:** April 15, 2024 **What do you like best about Appian?** The documentation is really good and the APPIAN community is awesome and always willing to help. The application is easy to use and provides documentation inside the application itself. The deployment tool makes implementation easy. **What do you dislike about Appian?** No formal source control like GIT this causes some delays in development when working in larger teams. **What problems is Appian solving and how is that benefiting you?** We were looking at replacing an old application that is essential to our day to day and wanted something that allows for agile developlment and looks modern. ### 50. AI focus for productivity improvement **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** May 02, 2023 **What do you like best about Appian?** Data Fabric integration and the security and privacy around AI capabilities **What do you dislike about Appian?** Product is much more technical in nature and needs deep technical mindset to configure. Can be made more business friendly. **What problems is Appian solving and how is that benefiting you?** Quick business benefits ## Appian Discussions - [1) How can I automate associating apps with Users and Groups? 2) How can I write multiple rows to a Data a store Entity without using a SmartObject function or widget?](https://www.g2.com/discussions/34096-1-how-can-i-automate-associating-apps-with-users-and-groups-2-how-can-i-write-multiple-rows-to-a-data-a-store-entity-without-using-a-smartobject-function-or-widget) - 1 comment, 1 upvote - [How can we user RPA with Appian ?](https://www.g2.com/discussions/31043-how-can-we-user-rpa-with-appian) - 1 comment, 1 upvote - [What is Appian used for?](https://www.g2.com/discussions/what-is-appian-used-for) - 1 comment - [What programming language does Appian use?](https://www.g2.com/discussions/what-programming-language-does-appian-use) - 1 comment - [What are the features of BPM?](https://www.g2.com/discussions/appian-what-are-the-features-of-bpm) - 1 comment - [View Appian pricing details and edition comparison](https://www.g2.com/products/appian/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-02+15%3A07%3A43+-0500&secure%5Bsession_id%5D=1552c844-bcbc-4a71-ba3b-eaddbcd6e6f2&secure%5Btoken%5D=7a50dd95d29ab8c281d12e9e2be94236ea15eb9572716bde2b8d74845201fee6&format=llm_user) ## Appian Integrations - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews) - [MySQL](https://www.g2.com/products/mysql/reviews) - [Qlik Sense](https://www.g2.com/products/qlik-sense/reviews) - [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) ## Appian Features **Automation Building** - Visual Editor - Workflow Recording - Pre-Built Templates - Custom Automation - Collaboration - Ease of Bot Creation **Digital Workflows** - Logic and Conditions - No-Code Or Low-Code - Document Management **Process Management** - Process Library - Collaboration - Integrations - Execution Management **Generative AI** - AI Text Generation - AI Text Summarization **Functionality - Process Orchestration** - Peak Demand Handling - Process Customization - Process Automation - Workflow Management - High-Stakes Process Automation **Customization - AI Agent Builders** - Natural Language Configuration - Tone Customization - Security Guardrails **Workflow Design & Orchestration** - Task Logic and Sequencing - Visual Workflow Builder **Agentic AI - Genesys AppFoundry Marketplace** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - AWS Marketplace** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration **Process Management** - Process Overview - Process Analysis - Real-Time Process Monitoring - Unstructured Processes - API Connection - Intelligence - Document Approval **Application Design** - UI Code Extending - Programming Code Extending - Customized Branding - Application Templates - Workflows **Bot Management & Execution** - Bot Scheduling - Attended Automation - Unattended Automation - Bot Performance Analytics - Data and Product Security - Scalability **Forms** - Data Mapping - Templates - Mobile-Friendly Forms **Process Analysis** - Real-Time Process Analysis - Process Notation - Process Mapping **Integration & Adaptability - Process Orchestration** - Third-Party Software Integration - Endpoint Integration - Intuitive Process Design - Real-Time Process Monitoring - Business Process Adaptation - Customer-Facing Process Management - Multi-Endpoint Execution - Regulatory Compliance Management **Functionality - AI Agent Builders** - Omni-channel Support - Agent Branding - Proactive Response Capabilities - Seamless Human Escalation **Integrations & Connectivity** - Pre-Built Integrations - Custom Integration Capabilities **Customization** - Document Generation - Process Design - Process Repository - No-Code App Development - Low-Code App Development **Data Control** - Data Migration - Data Synchronization - Data Security **Automation** - Workflow Automation - Workflow Mapping - Real-Time Updates - Robotic Process Automation **Automation** - RPA Integration - Application Development **Data and Analytics - AI Agent Builders** - Analytics & Reporting - Contextual Awareness - Data Privacy Compliance **Automation Execution & Intelligence** - AI-Powered Optimization - Trigger-Based Automation **Collaboration** - Permissions for Sharing - Data Unification - Accessibility - Process Routing **Publishing** - Application Deployment - Platform Compatability - Lifecycle Management **Intelligent Automation** - OCR - Machine Learning - NLP **Generative AI** - AI Text Summarization **Integration - AI Agent Builders** - Workflow Automation - API Usage - Platform Interoperability - CRM Data Integration **Development & Customization** - Low-Code/No-Code Tools - Reusable Components **Agentic AI - Low-Code Development Platforms** - Adaptive Learning - Natural Language Interaction - Proactive Assistance **Agentic AI - Digital Process Automation (DPA)** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Governance & Security** - Audit Logging - Role-Based Access Control **Agentic AI - Business Process Management** - Multi-step Planning - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Robotic Process Automation (RPA)** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Process Mining** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Reporting & Analytics** - Real-Time Dashboards - Workflow Analytics **Agentic AI - Business Automation Platforms (BAPs)** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Decision Making **Process Development** - Process Routing ## Top Appian Alternatives - [Pega Platform](https://www.g2.com/products/pega-platform/reviews) - 4.2/5.0 (199 reviews) - [UiPath Agentic Automation](https://www.g2.com/products/uipath-agentic-automation/reviews) - 4.6/5.0 (6,105 reviews) - [Automation Anywhere Agentic Process Automation](https://www.g2.com/products/automation-anywhere-agentic-process-automation/reviews) - 4.5/5.0 (4,012 reviews)