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Compare Constant Contact and Sprout Social 
Featured Products
At a Glance
Market Segments
Small-Business (70.6% of reviews)
Small-Business (44.6% of reviews)
Entry-Level Pricing
Starting at $12.00 Per Month
Starting at $199.00 1 user/per month (billed annually)
Constant Contact
Star Rating
(7,246)4.1 out of 5
Market Segments
Small-Business (70.6% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $12.00 Per Month
Free Trial is available
Browse all 3 pricing plansSprout Social
Star Rating
(6,166)4.4 out of 5
Market Segments
Small-Business (44.6% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $199.00 1 user/per month (billed annually)
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Sprout Social excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Constant Contact. Users appreciate its intuitive interface and powerful analytics, which help them track performance effectively.
- Users say that Sprout Social's social publishing feature is a standout, allowing them to publish across multiple channels simultaneously. This capability is particularly praised for simplifying the posting process, which is a common pain point for social media managers.
- Reviewers mention that Constant Contact shines with its user-friendly interface and organized layout, making it easier for users to reach out to clients. The ability to create personalized messages helps foster a special connection with clients, which is a key advantage for email marketing.
- According to verified reviews, Sprout Social's setup process is noted for being smooth and efficient, with users highlighting the queue management feature that enhances their workflow. In contrast, while Constant Contact also offers easy setup, some users feel it lacks the advanced features that Sprout Social provides.
- Users report that both platforms have strong support, but Sprout Social edges out with a higher quality of support rating. Reviewers appreciate the assistance they receive, which contributes to a more positive overall experience when using the platform.
- Reviewers mention that while Constant Contact has a broader market presence, particularly among small businesses, Sprout Social's focus on social media management provides a more robust set of tools tailored for those specific needs, making it a better fit for users heavily invested in social media strategies.
Pricing
Entry-Level Pricing
Constant Contact
Lite
Starting at $12.00
Per Month
Start marketing today with a simple suite of email, social, and event management tools, all backed by marketing experts and legendary support.
- Basic email marketing with easy-to-use templates.
- Automated Welcome Email for new contacts
- Social Marketing
Sprout Social
Standard
Starting at $199.00
1 user/per month (billed annually)
- 5 social profiles
- All-in-one social inbox
- Social content calendar
Free Trial
Constant Contact
Free Trial is available
Sprout Social
Free Trial is available
Ratings
Meets Requirements
8.4
6,262
8.5
5,259
Ease of Use
8.5
6,300
8.8
5,317
Ease of Setup
8.6
3,470
8.7
3,683
Ease of Admin
8.6
3,022
8.8
2,221
Quality of Support
8.3
5,128
8.6
4,698
Has the product been a good partner in doing business?
8.6
2,897
8.7
2,188
Product Direction (% positive)
7.1
6,161
8.9
5,174
Features by Category
Email Marketing
8.6
4908
|
Verified
Not enough data
8.5
5014
|
Verified
Not enough data
8.9
4730
|
Verified
Not enough data
8.3
4982
|
Verified
Not enough data
8.9
4973
|
Verified
Not enough data
8.5
4843
|
Verified
Not enough data
8.3
3929
|
Verified
Not enough data
8.4
1776
|
Verified
Not enough data
7.9
1608
|
Verified
Not enough data
Reporting & Analytics
7.9
2383
|
Verified
Not enough data
8.4
4566
|
Verified
Not enough data
Generative AI
7.1
520
Not enough data
7.0
519
Not enough data
Agentic AI - Email Marketing
6.5
369
Not enough data
6.6
365
Not enough data
6.8
365
Not enough data
6.7
363
Not enough data
6.7
362
Not enough data
Integration
8.2
2732
|
Verified
Not enough data
7.5
1959
|
Verified
Not enough data
7.5
1937
|
Verified
Not enough data
7.3
1372
|
Verified
Not enough data
7.8
1527
|
Verified
Not enough data
7.2
1291
|
Verified
Not enough data
Social Analytics
Not enough data
7.7(won by default)
2972
Not enough data
7.8(won by default)
3152
Not enough data
8.8(won by default)
3358
Not enough data
7.2(won by default)
2600
Not enough data
7.0(won by default)
2607
Not enough data
7.2(won by default)
2365
Not enough data
7.1(won by default)
2305
Reports & Dashboards
Not enough data
8.1(won by default)
3209
Not enough data
8.5(won by default)
3262
Not enough data
8.5(won by default)
3122
Not enough data
Feature Not Available
Agentic AI - Social Media Analytics
Not enough data
6.2(won by default)
893
Not enough data
6.2(won by default)
889
Not enough data
6.2(won by default)
879
Not enough data
6.2(won by default)
885
Not enough data
6.3(won by default)
889
Diagnosis
7.9
768
Not enough data
8.1
762
Not enough data
8.5
942
Not enough data
8.4
851
Not enough data
Tracking
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.8
1072
Not enough data
Feature Not Available
Not enough data
8.5
917
Not enough data
Reporting
8.8
1054
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.0
830
Not enough data
Agentic AI - Email Deliverability
6.4
117
Not enough data
6.2
116
Not enough data
6.3
113
Not enough data
6.5
114
Not enough data
6.4
114
Not enough data
Grammar
8.5
77
Not enough data
8.3
70
Not enough data
8.5
72
Not enough data
Formatting
8.2
66
Not enough data
8.1
70
Not enough data
7.7
66
Not enough data
Content
8.1
68
Not enough data
8.3
71
Not enough data
8.2
67
Not enough data
Product Type
8.7
69
Not enough data
7.9
65
Not enough data
Generative AI
8.5
24
Not enough data
8.7
24
Not enough data
Templates
8.1
1054
|
Verified
Not enough data
7.2
915
|
Verified
Not enough data
7.9
968
|
Verified
Not enough data
8.3
591
Not enough data
Edit
8.2
949
|
Verified
Not enough data
8.4
1037
|
Verified
Not enough data
7.9
837
|
Verified
Not enough data
Logistics
8.6
1018
|
Verified
Not enough data
7.7
878
|
Verified
Not enough data
7.9
809
|
Verified
Not enough data
8.8
597
Not enough data
Generative AI
7.3
158
Not enough data
7.3
154
Not enough data
Agentic AI - Email Template Builder
6.9
94
Not enough data
6.8
93
Not enough data
Marketing and Communications
8.2
597
Not enough data
8.1
623
Not enough data
7.9
559
Not enough data
8.7
755
Not enough data
8.9
770
Not enough data
Attendee Engagement
8.0
618
Not enough data
7.8
550
Not enough data
7.9
559
Not enough data
Registration
8.1
614
Not enough data
8.1
602
Not enough data
7.7
489
Not enough data
Generative AI
7.2
137
Not enough data
Agentic AI - Event Marketing
6.5
104
Not enough data
6.5
105
Not enough data
6.5
106
Not enough data
6.5
106
Not enough data
6.5
106
Not enough data
6.5
108
Not enough data
Text Messaging
8.6
75
Not enough data
7.8
64
Not enough data
8.4
68
Not enough data
8.4
70
Not enough data
8.4
67
Not enough data
8.1
67
Not enough data
8.5
74
Not enough data
7.8
64
Not enough data
SMS Platform
8.7
75
Not enough data
8.8
69
Not enough data
7.7
66
Not enough data
6.7
62
Not enough data
7.2
62
Not enough data
7.4
63
Not enough data
Agentic AI - SMS Marketing
6.4
12
Not enough data
7.5
12
Not enough data
6.8
12
Not enough data
7.4
12
Not enough data
7.1
12
Not enough data
7.2
12
Not enough data
Content & Collaboration
8.8
178
8.9
3180
8.7
185
7.9
2921
8.3
161
8.2
3002
Feature Not Available
8.0
2886
Feature Not Available
8.3
2997
8.7
182
Feature Not Available
Social Management
8.6
199
8.6
4282
8.8
201
8.9
4303
Feature Not Available
8.1
3809
8.7
194
8.5
4170
8.1
182
Feature Not Available
8.8
184
7.9
2896
8.4
148
7.5
2485
Agentic AI - Social Media Management
6.8
59
6.2
1062
6.9
59
6.4
1053
6.8
58
6.5
1057
7.0
58
6.5
1045
7.0
57
6.4
1035
6.9
56
6.4
1036
6.8
56
6.5
1036
Platform Interoperability
Feature Not Available
Not enough data
Agentic AI - Social Media Advertising
6.6
38
Not enough data
6.8
38
Not enough data
6.6
38
Not enough data
7.3
39
Not enough data
7.3
37
Not enough data
7.3
37
Not enough data
Social Functionality
8.8
300
Not enough data
Campaign Management
9.0
306
Not enough data
8.9
289
Not enough data
8.9
286
Not enough data
8.4
247
Not enough data
8.6
251
Not enough data
8.9
255
Not enough data
9.0
241
Not enough data
8.4
223
Not enough data
8.4
233
Not enough data
8.7
257
Not enough data
8.3
244
Not enough data
8.0
211
Not enough data
8.3
224
Not enough data
Targeting
8.8
270
Not enough data
8.7
252
Not enough data
8.2
222
Not enough data
8.5
224
Not enough data
Platform
8.2
231
Not enough data
8.5
264
Not enough data
8.7
274
Not enough data
9.0
303
Not enough data
8.5
243
Not enough data
8.6
296
Not enough data
8.7
257
Not enough data
8.4
228
Not enough data
8.7
277
Not enough data
Survey Management
8.3
263
Not enough data
8.4
254
Not enough data
Feature Not Available
Not enough data
8.6
252
Not enough data
Survey Customization
Feature Not Available
Not enough data
8.5
249
Not enough data
8.2
234
Not enough data
Feature Not Available
Not enough data
Survey Insights
8.5
261
Not enough data
Feature Not Available
Not enough data
8.6
250
Not enough data
Feature Not Available
Not enough data
Agentic AI - Survey
6.9
50
Not enough data
6.7
50
Not enough data
6.9
50
Not enough data
Monitoring & Listening
Not enough data
8.5
1899
Not enough data
7.0
1432
Not enough data
8.0
1211
Not enough data
7.9
1188
Not enough data
7.7
1157
Not enough data
7.8
1186
Agentic AI - Social Media Listening Tools
Not enough data
6.4
386
Not enough data
6.4
385
Not enough data
6.4
387
Not enough data
6.3
385
Not enough data
6.4
387
Data Management & Analysis
Not enough data
7.5
1204
Not enough data
8.6
1962
Not enough data
8.0
1221
Not enough data
7.8
1124
Generative AI
Not enough data
7.1
862
Not enough data
6.9
848
Process
Not enough data
8.4
1457
Not enough data
7.9
1242
Not enough data
7.7
1005
Channels
Not enough data
Feature Not Available
Not enough data
8.8
1514
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Insight
Not enough data
7.4
1125
Not enough data
8.4
1426
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Customizations
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Growth
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Content
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Support
9.2
45
Not enough data
Categories
Categories
Shared Categories
Constant Contact and Sprout Social are categorized as Social Media Management
Unique Categories
Constant Contact is categorized as SMS Marketing, Event Marketing, Email Template Builder, AI Writing Assistant, Email Deliverability, Website Builder, Social Media Advertising, Email Marketing, and Survey
Sprout Social is categorized as Social Media Suites, Social Media Listening Tools, Social Media Analytics, and Social Customer Service
Reviews
Reviewers' Company Size
Constant Contact
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Sprout Social
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Non-Profit Organization Management
12.4%
Marketing and Advertising
9.7%
Real Estate
4.5%
Education Management
4.0%
Religious Institutions
3.3%
Other
66.1%
Marketing and Advertising
20.5%
Non-Profit Organization Management
6.2%
Higher Education
5.6%
Information Technology and Services
3.7%
Computer Software
3.2%
Other
60.9%
Alternatives
Discussions
if i buy a email list of 10,000 can i send to all of those people at one time off your site?
10 Comments
BF
You can't buy and e-mail list and loaded it into Constant Contact. They will only send to people who have signed up to receive your e-blasts. You can have...Read more
What is constant contact software?
6 Comments
CO
Constant Contact software is an email program that allows user to design/create emails with pictures, graphics and text to be sent to customers and...Read more
Does a busy small business owner have time to market their company on Constant Contact? (Nope)
5 Comments
MR
You say no, but perhaps if you allow Constant Contact to do some of the work for you, you might have a bit more time to spend on all those other important...Read more
Is there a place of education for users?
6 Comments
EC
https://support.sproutsocial.com/hc/en-usRead more
Is Sprout Social legit?
4 Comments
JG
Definitely! Very useful and intuitive platform to manage and analyze social media.Read more
How can I access a more affordable reasonably priced membership with Sprout Social
3 Comments
RS
Feel free to chat us directly at Sprout and we can get you in touch with a team member who can walk through your specific use case for you and the best...Read more
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