# GetResponse Reviews **Vendor:** GetResponse **Category:** [Email Marketing Software](https://www.g2.com/categories/email-marketing) **Average Rating:** 4.3/5.0 **Total Reviews:** 1,120 ## About GetResponse GetResponse is a lifecycle automation platform for businesses that want to drive more consistent, repeatable revenue across the entire customer journey. We help you move customers from first touch to first purchase, repeat purchase, and reactivation - using email, SMS, push notifications, and lifecycle automation across every stage of the customer journey With built-in deliverability, behavioral triggers, and deep integrations, you can launch faster, reduce manual work, and turn your lifecycle into a predictable revenue system. No disconnected tools. No campaign chaos. Just one system designed to move customers forward. ## GetResponse Pros & Cons **What users like:** - Users value the **ease of use** of GetResponse, enabling quick creation of professional email campaigns effortlessly. (167 reviews) - Users commend the **responsive customer support** of GetResponse, which effectively assists with any queries at any time. (132 reviews) - Users love the **intuitive interface and rich features** of GetResponse, enabling effective and automated email campaigns effortlessly. (104 reviews) - Users admire the **excellent support** of GetResponse, appreciating quick assistance whenever needed for their campaigns. (99 reviews) - Users value the **intuitive interface and rich feature set** of GetResponse, enhancing their email marketing experience significantly. (94 reviews) - Email Management (79 reviews) - Automation (75 reviews) - Intuitive (74 reviews) - Easy Creation (66 reviews) - Simple (59 reviews) **What users dislike:** - Users find **missing features** like report clarity and list sorting limitations hinder effective use of GetResponse. (52 reviews) - Users find GetResponse **expensive** , especially as their subscriber list grows, impacting affordability for small businesses. (44 reviews) - Users find the **limited features** of GetResponse, like poor report clarity and less adaptability, frustrating for bigger organizations. (42 reviews) - Users report a challenging **learning curve for advanced features** , making it tough to fully utilize GetResponse. (41 reviews) - Users experience **high costs and limitations** in features and support, especially as they scale their email marketing efforts. (24 reviews) - Limited Customization (22 reviews) - Limited Templates (20 reviews) - Users express frustrations over **poor customer support** , experiencing inconsistent responses and unresolved issues with automation functions. (20 reviews) - The **steep learning curve** of GetResponse can be challenging for beginners despite helpful customer support. (19 reviews) - Integration Issues (18 reviews) ## GetResponse Reviews ### 1. Strong Value for Money but Needs Tagging Improvement **Rating:** 4.0/5.0 stars **Reviewed by:** Christopher H. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** May 02, 2026 **What do you like best about GetResponse?** I like the organization and the visuals for GetResponse. It makes it easy to ensure I'm sending emails to the right people and makes it easy to track my campaigns. The analytics are very efficient. I appreciate how GetResponse makes it easy to get organized when communicating with customers, especially for sending promotions, software updates, or special product releases. The pricing is very clear, with non-confusing tiers, which makes it easy for me to know what to choose as a business owner. GetResponse was pretty solid for the price compared to other services I've used before, like Kit, Constant Contact, and ActiveCampaign. **What do you dislike about GetResponse?** The tagging system in GetResponse isn't very efficient. It's a bit complicated when working with different lists and tagging users, especially the way automation works. It was sometimes difficult to organize and follow through with. **What problems is GetResponse solving and how is that benefiting you?** GetResponse makes it easy to set up email campaigns and send emails automatically. It helps me communicate with prospects and customers, organize my campaigns, and ensure the right people receive my emails efficiently. ### 2. All-in-One GetResponse Powerhouse, but Advanced Features and Reporting Cost More **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Mid-Market (51-1000 emp.) **Reviewed Date:** May 07, 2026 **What do you like best about GetResponse?** The best aspect of get response platform is it offers a very strong combination of email marketing automation landing pages webinar and a CRM style customer engagement tool all bringing under a single platform drag and drop email builder is very much intuitive and their automation workflows are also very flexible this platform is overall beginner friendly still supporting the advanced campaigns their features like auto responders and audience segmentation and AI assisted content generation 2 web hosting and conversion funnels make this platform very much useful for sales and marketing teams and the sales enablement team of growing businesses. **What do you dislike about GetResponse?** Some of their advanced automation and ecommerce features are hidden behind the expensive high-tier plans, which significantly increases the cost at or business as it is scaling. Their user interface is generally clean, but certain workflow section needs to be polished, which is a bit complex for first-time users who are using a large number of tools in this space. Reporting customisation should also be deeper hints at certain areas. **What problems is GetResponse solving and how is that benefiting you?** This platform helps us by centralising digital marketing activities into a single ecosystem instead of using separate tools for newsletters, automation, landing pages webinar and even for lead nurturing. The RR team can manage all these campaigns under a single dashboard, which overall improves our campaign consistency, reduces operational complexity, and it even helps us to generate and nurture those generated leads more effectively, a vital automated customer journey. ### 3. Comprehensive Marketing Solution with Room for Improvement **Rating:** 5.0/5.0 stars **Reviewed by:** Ethan R. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 24, 2026 **What do you like best about GetResponse?** I use GetResponse for email marketing, marketing automation, landing page creation, lead generation, and ecommerce marketing. It helps me run campaigns, nurture leads, recover abandoned carts, host webinars, and track performance all in one platform. GetResponse solves several key marketing problems for our business. It lets us create and send professional email campaigns without technical skills. It helps capture leads with landing pages and forms, and nurtures them with automation workflows. It unifies email, automation, and basic ecommerce tools in one place, so we don’t need multiple separate platforms. It also tracks campaign performance clearly, helping us improve results efficiently. What I like most about GetResponse is that it’s an all-in-one marketing platform that combines email marketing, automation, landing pages, and lead generation in one easy-to-use solution. It’s simple enough for quick daily tasks but powerful enough to run full marketing campaigns, saving us time and letting us manage everything without switching between tools. The email marketing editor and marketing automation workflows are extremely valuable. The drag-and-drop editor makes it easy to design professional emails without coding. The automation tools let us nurture leads and follow up with customers automatically, saving a lot of manual work. I also really appreciate the landing page builder—it’s fast to set up high-converting pages to grow our email list. Having all these tools in one place keeps our marketing consistent and efficient. The initial setup of GetResponse was so easy. **What do you dislike about GetResponse?** A few areas could be better: Some advanced automation features are less flexible compared to other tools. The reporting dashboard could be more intuitive and visually clear. Certain template designs look a bit outdated. Integrations with some third-party tools can also be slow or limited. Customer support can sometimes take longer to reply during busy periods. **What problems is GetResponse solving and how is that benefiting you?** GetResponse solves key marketing problems by unifying email, automation, and ecommerce tools. It captures leads with landing pages, nurtures them with automation, and tracks campaign performance clearly. This all-in-one platform saves us time and eliminates the need for multiple tools. ### 4. GetResponse Makes Marketing Automation and Campaigns Easy in One Place **Rating:** 5.0/5.0 stars **Reviewed by:** Ninad J. | Senior Technical Associate, Small-Business (50 or fewer emp.) **Reviewed Date:** May 17, 2026 **What do you like best about GetResponse?** What I like best about GetResponse is how easy it makes marketing automation and campaign management. The platform combines email marketing, landing pages, and automation workflows in one place, which saves a lot of time. The interface is intuitive, and setting up campaigns feels straightforward even for beginners. **What do you dislike about GetResponse?** The pricing increases quickly as your subscriber list grows, and some advanced automation features take time to learn. I’d also like more detailed analytics and reporting options. **What problems is GetResponse solving and how is that benefiting you?** GetResponse helps simplify marketing by keeping email campaigns, automation, landing pages, and webinars in one place. This saves me time, improves campaign management, and helps engage audiences more effectively ### 5. Easy to Use, Great Templates, and Fast, Helpful Support **Rating:** 5.0/5.0 stars **Reviewed by:** Jua C. | Digital Marketing, Small-Business (50 or fewer emp.) **Reviewed Date:** March 24, 2026 **What do you like best about GetResponse?** It’s very easy to work with, and it offers a lot of templates that I can use. It also integrates smoothly with my other services. The price is very accessible for all the features it comes with. Whenever I’ve run into an issue, the support team has been very helpful and has resolved the problem within minutes. **What do you dislike about GetResponse?** Probably the only issues I’ve found that affect me are that the automations and the landing page builder feel limited. Don’t get me wrong—it does the job, but I’d really love more options and flexibility when creating. **What problems is GetResponse solving and how is that benefiting you?** They helped me integrate my other services, and having everything connected has made my job so much easier. ### 6. Affordable and User-Friendly Email Marketing **Rating:** 4.5/5.0 stars **Reviewed by:** Debbie S. | Director of Community OUtreach, Small-Business (50 or fewer emp.) **Reviewed Date:** May 03, 2026 **What do you like best about GetResponse?** I like that GetResponse is easy to use with its integrated forms, lists, and stats. I also appreciate the ability to embed forms that connect directly to the email list and the ease of uploading tags for creating segments. Additionally, the automated email function is a great feature. Another reason we prefer GetResponse is that it is more reasonably priced compared to other options. **What do you dislike about GetResponse?** The reporting in Google Analytics is often off...email traffic is lost and recorded as unassigned or indirect. **What problems is GetResponse solving and how is that benefiting you?** GetResponse manages our lists, tracking, and communications. I can embed forms connecting directly to email lists and easily upload tags for segments. The automated email function is helpful. ### 7. All-in-One Marketing Platform with Powerful Automation and Built-In Webinars **Rating:** 5.0/5.0 stars **Reviewed by:** Sergiu N. | Senior Account Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** January 22, 2026 **What do you like best about GetResponse?** All-in-one marketing platform – It combines email marketing, automation, landing pages, webinars, forms, and CRM-style features in one tool, which reduces the need for multiple platforms. Powerful automation workflows – The visual automation builder is intuitive and allows for advanced, behavior-based campaigns (tags, triggers, scoring), even for non-technical users. Strong email deliverability – GetResponse has a solid reputation for inbox placement, which is critical for campaign performance. Easy-to-use email and landing page builders – Drag-and-drop editors with ready-made templates make it quick to launch campaigns without design skills. Built-in webinars – A standout feature compared to many competitors, useful for lead generation, onboarding, and product demos without extra software. Good analytics and reporting – Clear insights into open rates, clicks, conversions, and automation performance help optimize campaigns effectively. Scales well for growing businesses – Suitable for small teams but capable enough for more complex marketing needs as a business grows. **What do you dislike about GetResponse?** 1.Pricing can get high as you grow The cost increases significantly when you need more contacts or want higher-tier features like automation, webinars, or advanced analytics. 2. Learning curve for advanced features While basic email campaigns are easy to set up, some of the more powerful automation and segmentation tools take time to master. 3. Interface feels a bit dated in places Some users find the UI less modern and fluid compared with newer platforms, which can make navigation feel clunky. 4. Split testing limitations A/B testing isn’t as robust as some competitors — for instance, it might lack multivariate testing or deeper experimental controls. 5. Support quality varies Some users report that support responsiveness and expertise can vary depending on time of day or plan tier. **What problems is GetResponse solving and how is that benefiting you?** Problem: Disconnected Marketing Tools Many small to mid-sized businesses struggle with using multiple platforms for email, landing pages, forms, and webinars — which leads to fragmentation, errors, and extra costs. ### 8. Easy Drag-and-Drop Emails and Templates, but Automation Takes Time to Learn **Rating:** 3.0/5.0 stars **Reviewed by:** Ammar Ihsan N. | Programmer and Web Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** March 12, 2026 **What do you like best about GetResponse?** The email editor is simple and uses drag-and-drop, so it is easy to design newsletters even without technical skills. There are also many templates that help save time when creating campaigns. **What do you dislike about GetResponse?** Some advanced automation features may take time to learn for beginners. **What problems is GetResponse solving and how is that benefiting you?** GR helps manage email marketing and lead generation in one place. Instead of using many different tools, everything such as emails, landing pages, and contact lists can be handled in one dashboard. ### 9. User-Friendly Drag-and-Drop Email Builder with Powerful Analytics **Rating:** 4.5/5.0 stars **Reviewed by:** Gomez R. | QC Specialist, Building Materials, Mid-Market (51-1000 emp.) **Reviewed Date:** November 22, 2025 **What do you like best about GetResponse?** It is highly user friendly just by drag-and-drop email building becomes fast and accurate. It allows us generate thousand different emails templates in seconds. It also have seamless analytic and reporting dashboard that keeps us updated on maters marketing and campaign in all channels. Mobile capability and integration makes it more seamless for us. **What do you dislike about GetResponse?** I do not have any issues with this tool. It has been seamless for us. **What problems is GetResponse solving and how is that benefiting you?** Manual email creating is complex and time consuming and may require skills hence it becomes expensive. This tool on the other hand makes email generating simple and fast hence this tool helps us it reduces time wastage and errors. ### 10. suprisingly positive **Rating:** 5.0/5.0 stars **Reviewed by:** Tomasz K. | Marketing Manager & Spokes Person, Mid-Market (51-1000 emp.) **Reviewed Date:** September 11, 2025 **What do you like best about GetResponse?** ease of use very good customer support ai generated templates **What do you dislike about GetResponse?** difficulity to switch account owner only one person can Access invioces **What problems is GetResponse solving and how is that benefiting you?** Here’s a polished, to-the-point version you could use as an answer: GetResponse helps me solve two key challenges in my work. First, it makes it easy to stay connected with our audience – I can quickly send relevant updates about upcoming concerts and events without jumping through hoops. That means faster communication, better engagement, and more people in the loop. Second, it takes the headache out of compliance and data protection. Since GetResponse handles GDPR requirements, I don’t have to waste time worrying about the legal side of email marketing – I can focus on the message, not the paperwork. Bottom line: it saves me time, reduces risk, and keeps our communication with fans smooth and professional. **Official Response from Jack Ramsay:** > Thanks so much for the review - we appreciate you taking the time to provide it! ## GetResponse Discussions - [What is GetResponse used for?](https://www.g2.com/discussions/getresponse-what-is-getresponse-used-for) - 2 comments, 1 upvote - [Is get response good?](https://www.g2.com/discussions/is-get-response-good) - 3 comments, 1 upvote - [How can you help us marketers with email copywriting and finding leads](https://www.g2.com/discussions/how-can-you-help-us-marketers-with-email-copywriting-and-finding-leads) - 1 comment, 1 upvote - [Is there an email series template designed for putting on webinars besides the obvious reminders?](https://www.g2.com/discussions/is-there-an-email-series-template-designed-for-putting-on-webinars-besides-the-obvious-reminders) - 2 comments, 1 upvote - [Why you should use Getresponse?](https://www.g2.com/discussions/why-you-should-use-getresponse) - 2 comments, 1 upvote - [View GetResponse pricing details and edition comparison](https://www.g2.com/products/getresponse/reviews/getresponse-review-92134?section=pricing&secure%5Bexpires_at%5D=2026-06-02+04%3A39%3A14+-0500&secure%5Bsession_id%5D=6d18d22a-d502-4da2-b50f-759de4dedbca&secure%5Btoken%5D=cd0a959c8d63dcb61074bad64c5b99bd6ad48a11b9bf39eb59be640c60e0e0ef&format=llm_user) ## GetResponse Integrations - [123FormBuilder](https://www.g2.com/products/123formbuilder/reviews) - [Agentforce Marketing (formerly Salesforce Marketing Cloud)](https://www.g2.com/products/agentforce-marketing-formerly-salesforce-marketing-cloud/reviews) - [Albato](https://www.g2.com/products/albato/reviews) - [Amazon Payment Services](https://www.g2.com/products/amazon-payment-services/reviews) - [ApiX-Drive](https://www.g2.com/products/apix-drive/reviews) - [BigCommerce](https://www.g2.com/products/bigcommerce/reviews) - [Bing Ads](https://www.g2.com/products/bing-ads/reviews) - [Bizzabo](https://www.g2.com/products/bizzabo/reviews) - 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[ZapUp by 500apps](https://www.g2.com/products/zapup-by-500apps/reviews) - [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) - [ZeroBounce](https://www.g2.com/products/zerobounce/reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) ## GetResponse Features **Email Marketing** - Email and Mobile Preview - Manage Email Lists - High-Volume Sending - Building and Personalizing Emails - Sending Outbound Emails - Manage Email Deliverability - Automated Email Responses - Multi-user Account - Surveys **Email Marketing** - Building and Personalizing Emails - Sending Outbound Emails - Manage Email Deliverability - Automated Email Responses **Online Marketing** - Landing Pages and Forms - Dynamic Content - A/B Testing - Mobile Optimized - Search Tracking and Optimization **Administration** - Email Segmentation - Detailed Server Logs **Visitor Behavior** - Monitoring - Targeting - Guided Selling **Host Tools** - Branding - Role-based Access - Recording **Campaigns** - Customize - Scheduling - Retarget - Segmentation - Triggered Notifications **Templates** - Text and Themes - Stock Images - Proofing - Mobile Responsive **Text Messaging** - Bulk SMS - Two-Way Text Messaging - Text Scheduler - Automatic Replies - Automatic URL Shortening - MMS Marketing - Personalization - Transactional SMS **Training & eLearning** - Content Creation - Content Libraries **Page Customization** - Drag and Drop - Templates - Advanced Customization - Content Library **Generative AI** - AI Text Generation - AI Text Summarization - AI Text-to-Speech **Generative AI** - AI Text Generation - AI Text Summarization **Lead Management** - Marketing Lead Database - Data Quality Management - Segmentation - Lead Scoring and Grading - Lead Nurturing - Online Behavior Tracking - Automated Alerts and Tasks - CRM Lead Integration **Integrations** - Event Tracking API - Mail Send API **Analysis** - Application Attribution - Campaign Analysis - Uninstall Tracking - Custom Dashboards **Communication** - Pop-up Chat - Notifications - Targeted Emails - In-App Messaging - Co-Browsing **Marketing Operations** - ROI Tracking - Data Collection - Customer Insights - Multi-User Access - Spend Management - White Label **Customizations** - Templates - Drag and Drop - HTML Input - Domain Name **Templates** - Library - Customization - Optimization **Attendee Tools** - Registration - Attendee Live Chat - Polls and Surveys **Analytics** - Campaign Performance - Audience Insights **Edit** - Pre-Made - Build - HTML **Page Optimization** - A/B Testing - Mobile Responsive - Web Analytics - SEO **Agentic AI - Course Authoring** - Adaptive Learning - Natural Language Interaction **Campaign Management** - Program Management - Event / Webinar Marketing **Platform** - Custom Tracking Domain - Multiple Domains - Dedicated IP - Documentation - Sender Reputation Management - Enterprise Scalability - Performance and Reliability **Campaigns** - Proximity Marketing - Push Notifications - Bulk SMS - Two-Way Text Messaging - Email Campaigns - Audience Segmentation ** Internal Use** - Customization - Conversation Archiving - Lead Development - Knowledge Base - Team Inbox - Customer Profiles **Growth** - SEO - Site Analytics - Marketing Tools - E-Commerce - Hosting **Personalization** - Recommendation - Content - Cart Abandonment - Search - Personalization Engine - Product Recommendations - A/B Testing - Personalized Messaging **Post-Event Tools** - Event Analytics - Attendee Reports **Logistics** - Analytics - Issues - Integrations **Optimization** - A/B Testing - Personalization - Rich Notifications - Integrations **Integrations** - E-Commerce Integration - Email Marketing Integration - Domain Integration **Social** - Social Sharing - Social Campaigns - Social Media Engagement - Social Media Advertising **Engagement** - Coupons and Promotions **Campaign Activity** - Campaign Insights - Reports and Dashboards - Campaign Stickiness - Multichannel Tracking - Brand Optimization - Predictive Analytics **Content** - Email Integrations - Content Management - Permissions - WordPress Tool **Multichannel** - Web - Email - Mobile **Integrations** - Social Media Integration - Software Integrations **SMS Platform** - Reporting - Automation - White Label - Text-to-Landline - Short Codes - API Integration **Support** - Customer Support **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Generation **Agentic AI - Marketing Analytics** - Autonomous Task Execution - Cross-system Integration - Proactive Assistance **Agentic AI - Push Notification** - Autonomous Task Execution - Adaptive Learning - Proactive Assistance **Reporting & Analytics** - A/B Testing - Basic Reporting **Reporting & Analytics** - Basic Reporting - Web Analytics - ROI Analytics - Revenue Analytics - SEO / Keyword Analytics **Platform** - Customization - Integration APIs - Internationalization - User, Role, and Access Management - Performance - Mobility - Reporting - Dashboards **Platform** - Optimization - Integrations - Mobile Marketing - Internationalization **Administration ** - Marketing Campaigns - Reports & Analytics - User Data - Integrations **Agentic AI - Landing Page Builders** - Cross-system Integration **Agentic AI - Webinar** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance **Agentic AI - SMS Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Email Template Builder** - Autonomous Task Execution - Cross-system Integration **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Internationalization - Performance and Reliability - Output Document Generation **Agentic AI - E-Commerce Personalization** - Natural Language Interaction - Proactive Assistance **Agentic AI - Mobile Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - Marketing Automation** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Agentic AI - Email Marketing** - Autonomous Task Execution - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Cross-system Integration **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications - CRM Integration - Social Media Integration - E-Commerce Integration **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications ## Top GetResponse Alternatives - [Brevo Marketing Platform](https://www.g2.com/products/brevo-marketing-platform/reviews) - 4.5/5.0 (2,440 reviews) - [Dotdigital](https://www.g2.com/products/dotdigital/reviews) - 4.4/5.0 (1,173 reviews) - [Agentforce Marketing (formerly Salesforce Marketing Cloud)](https://www.g2.com/products/agentforce-marketing-formerly-salesforce-marketing-cloud/reviews) - 4.0/5.0 (4,221 reviews)