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For us it has been an amazing tool, helping us save time, be organized and to get the reporting needed to keep us and our clients informed. Very easy to use, but their main asset in my opinion is the quick customer service via chat and the ease with which they solve my concerns. Haven't seen a company run like this in a long time. Good for them! Review collected by and hosted on G2.com.
At the beginning it can be a little intimidating, but if you get one or two live sessions with them, not only you will understand how to take advantage of it better plus learn about the many tools available that you might not even know you had access to. We are at the agency level now and so far, our number one tool to use. Review collected by and hosted on G2.com.
Since I've been using eclincher it for two years, I've been really delighted with how user-friendly it is, how frequently new features are added, and how well my account manager and the support staff can assist me. The features that I use the most are Publishing, Smart Inbox, and Reports. I have always found them to be reliable and continuously becoming better with new releases. Sprout Social Time is also notably excellent at incorporating user feedback into its updates and enhancements. I use Sprout religiously and spend at least two hours there each day, so I can't really complain about the app. Review collected by and hosted on G2.com.
Fortunately, I use this primarily on my laptop even though I don't get along with the mobile app and think it's less user-friendly than the desktop version. Review collected by and hosted on G2.com.
eclincher is essential to our social media plan. It enables us to concentrate our efforts on the things that matter most to our brand and optimize our process. With the help of deeper analytics, it offers a way to continuously optimize all activity and be more proactive with our content strategy.
The fact that our business can accomplish everything through a single, user-friendly interface has saved us a great deal of time. We never would have thought that we could set out time for social media listening. Additionally, because Brandwatch powers it, we have access to strong analytics that enable us to analyze trends and conversations surrounding our brand and the larger industry, enabling us to make informed decisions.
Furthermore, they provide the best customer service available; having live chat assistance from informed, kind, and helpful people around-the-clock is priceless.
eclincher is worth every penny!" Review collected by and hosted on G2.com.
As with any other platform, there's the odd problem. For instance, sporadically occurring posts that fail to publish for no apparent reason or losing access to specific channels due to infrequent manual reconnection. When problems do occur, though, the customer support staff is always the finest source of guidance on how to resolve them. Review collected by and hosted on G2.com.
For the past few years, my experience with eclincher has been nothing short of exceptional. This tool has become an indispensable asset in enhancing my work efficiency. I rely on it extensively in my daily social media management endeavors, encompassing scheduling, engagement, analysis, increasing client's business traffic using Local SEO, and securing advanced approval for all client posts.
The ability to effortlessly publish content across multiple social media platforms and increase their Google traffic, including those of my clients, has resulted in substantial time savings. Clients particularly appreciate the advanced post approval feature. Thanks to eclincher, my business operations flow and grow seamlessly.
I wholeheartedly endorse eclincher, especially if you are deeply involved in the realm of social media marketing and Local SEO. Review collected by and hosted on G2.com.
really nothing , the product is great. keep going! Review collected by and hosted on G2.com.
I've been using eClincher for a couple of years now, and they've been a vital part of my work. I use it every day. Just imagine how much time it will take to post to all social media sites using several business accounts. Not to mention my clients'. But thanks to them, my business runs like clockwork. I just connect eClincher to all my social media account and add my content to a queue, and they'll be posted in the schedule I set.
The best part is the customer support. It's unrivaled, in my opinion. If I have a question, a complaint or if I simply want to whine about a feature they changed, I can reach someone in an instant. I highly recommend them, especially if you're a heavy social media marketer. Review collected by and hosted on G2.com.
I hope eClincher keeps things uncomplicated. Sometimes, more features doesn't always mean better. There are still ways to improve. It's not that easy to use if you're new to the site. There's a learning curve. Review collected by and hosted on G2.com.
As a small business owner, eclincher has been a game_changer for me .it"s affordable ,easy to use, and packed with all the tools i need to maintain a strong presence across multiple social media accounts. They also offer great customer support with live chat Review collected by and hosted on G2.com.
nothing i can really say, they meet deadlines Review collected by and hosted on G2.com.
eClincher has been such a game-changer for our social media management. It used to take our team a lot of time to publish content to each social media separately, as well as log in to each social media and respond to comments because we post to almost every social media platform. eClincher has allowed us to become more efficient with posting and engaging with our customers because it is all centralized in one area. Customer service and support is also vital to our business, so being able to respond to comments in one centralized area is very important for our business.
Our social media manager also loves the scheduling feature because it allows us to plan and for her get ahead of the game and schedule posts so we are not scrambling last minute to get posts up on every social media platform.
We also love the analytics and detailed reports that are sent straight to our email. It allows us to strategize what content to make next and which social medias are working the best for us. Review collected by and hosted on G2.com.
We have noticed some limitations when it comes to certain posting optimizations for each social media. Normally when you go to post content to YouTube for example, there are many optimizations you can make for your piece of content before posting. In the past, eClincher has been a bit limited and we have had to go back into YouTube after posting to make certain optimizations, but it is very possible that eClincher has already implemented or is working on implementing more optimizations for each social media. Review collected by and hosted on G2.com.
eClincher has the widest selection of features and connections of any social media manager software, especially at this price point. They allow you to connect (at the $99 service level) up to 30 social accounts, 10 Anayltics account, plus your bit.ly, feedly, Google Drive, Zendesk, Yelp, and Pocket. Additionally, it comes pre-loaded with connection to Canva, free stock photo services, and gif library. With so many tools its easy to control your every aspect of your social media from one central place. Review collected by and hosted on G2.com.
eClincher isn't as aesthetically pleasing as some of the other management programs. This isn't too much of an issue, because the underwhelming appearance gives way to the overpowered functionality of the platform. There are some small issues like laggy screens, bugs in the connection tool, and the feed monitoring could be a little more intuitive or useful. Review collected by and hosted on G2.com.
Direct API connection with social platforms - no more abnormalities in reporting or profiles randomly disconnecting
There is even an option to internally 'tag' posts (which was something I thought was only available with Sprout)
Also like Sprout, I liked that EC has an Instagram preview tool. This is helpful for a client where aesthetics are important. Review collected by and hosted on G2.com.
We had some issues with changing the main owner/admin of the platform. It took a few weeks to straighten out and multiple phone calls, but in the end the issue was solved!
The name also cracks my team and I up. It is a strange name for a social media management platform. Review collected by and hosted on G2.com.
eclincher's customer support team is top -notch! Whenever i've had an issue or a question, they've been quick to respond (typically less than 1min) and incredibly helpful in resolving any issues . i use eclincher to create content,schedules and publish it to all our social accounts. They have a free trial if you like to test it. Review collected by and hosted on G2.com.
not really! easy interface and very reponsive. Review collected by and hosted on G2.com.