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eclincher Reviews & Product Details

eclincher Overview

What is eclincher?

eclincher is a market leader in the social media and online presence management. It offers multi-account and channel management, brand reputation monitoring, content creation, publishing and scheduling, social inbox, CRM, analytics reporting, local listings management, boosting local SEO ranking, automation, AI, and much more. More broadly, eclincher provides a comprehensive solution for managing social media and online presence, facilitating content scheduling, audience engagement, brand reputation management, analytics, and automation. eclincher serves businesses of all sizes, brands, marketing agencies, marketers, social media managers, and professionals. Specifically for agencies, eclincher offers unique features for managing clients, including free client dashboards and analytics reports. Popular features include: connect and manage all your accounts, publish and schedule posts, boost and advertise content, view your plan in a visual calendar, auto post with smart queues and RSS feeds, listening and monitoring of your social and web presence, manage and reply to messages, comments and mentions, all from one inbox, reputation management, analytics reporting with custom drag and drop, competitors analysis, team collaboration, approval workflows, task assignment, and so much more... Mobile app available, and live support team that really cares! eclincher is an official partner of Facebook, Instagram, X (Twitter), LinkedIn, Google Business, YouTube, Pinterest, TikTok, Google Analytics, and many more integrations. Start your FREE TRIAL today, at eclincher.com.

eclincher Details
Languages Supported
English
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Product Description

eclincher provides a complete and intuitive software solution to efficiently manage social media presence. Key features: publishing, auto posting and recycle content, social inbox, engagement, monitoring, content curation, influencers, advanced analytics, reports, team collaboration, and much more. Integrated with Facebook, Twitter, Instagram, Google+, LinkedIn, Pinterest, YouTube...

How do you position yourself against your competitors?

Users ranked eclincher #1 for Best ROI and User Adoption in the social media management categories. eclincher offers a deep product with many tools and unique features. Customers really like the live support and the transparent pricing.


Seller Details
Seller
eclincher
Year Founded
2012
HQ Location
Palo Alto, CA
Twitter
@eClincher
11,324 Twitter followers
LinkedIn® Page
www.linkedin.com
40 employees on LinkedIn®
Description

eclincher is a market leader in the social media and online presence management. It offers multi-account and channel management, brand reputation monitoring, content creation, publishing and scheduling, social inbox, CRM, analytics reporting, local listings management, boosting local SEO ranking, automation, AI, and much more. More broadly, eclincher provides a comprehensive solution for managing social media and online presence, facilitating content scheduling, audience engagement, brand reputation management, analytics, and automation. eclincher serves businesses of all sizes, brands, marketing agencies, marketers, social media managers, and professionals. Specifically for agencies, eclincher offers unique features for managing clients, including free client dashboards and analytics reports. eclincher is an official partner of Facebook, Instagram, X (Twitter), LinkedIn, Google Business, YouTube, Pinterest, TikTok, Apple, WordPress, Google Analytics and many more integrations.


gilad s.
GS
Overview Provided by:

Recent eclincher Reviews

Samuel L.
SL
Samuel L.Mid-Market (51-1000 emp.)
5.0 out of 5
""A well-rounded social media management tool""
Since I've been using eclincher it for two years, I've been really delighted with how user-friendly it is, how frequently new features are added, a...
Rob N.
RN
Rob N.Mid-Market (51-1000 emp.)
5.0 out of 5
""eclincher is worth every penny!""
eclincher is essential to our social media plan. It enables us to concentrate our efforts on the things that matter most to our brand and optimize ...
Anika B.
AB
Anika B.Small-Business (50 or fewer emp.)
3.5 out of 5
"A simple social media planner"
One of the best parts of eclincher is their support! The platform doesn't have a ton of bells and whistles but they are always quick to help with a...
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eclincher Media

eclincher Demo - Visual Calendar
View or edit your content with a visual calendar, see your weekly/monthly plan.
eclincher Demo - Publishing & Scheduling
Create, publish and schedule posts to content calendar.
eclincher Demo - Inbox
Manage all your interactions from one inbox (messages, comments, reviews, mentions...).
eclincher Demo - Auto Post with Queues
Leverage smart queues to automate publishing, weekly or monthly schedule with recycle capabilities.
eclincher Demo - Analytics Reports
Get built-in template reports or customize your own.
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Have you used eclincher before?
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Video Reviews

440 eclincher Reviews

4.6 out of 5
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440 eclincher Reviews
4.6 out of 5
440 eclincher Reviews
4.6 out of 5

eclincher Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for eclincherQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
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10 (Easy)
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CF
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about eclincher?

For us it has been an amazing tool, helping us save time, be organized and to get the reporting needed to keep us and our clients informed. Very easy to use, but their main asset in my opinion is the quick customer service via chat and the ease with which they solve my concerns. Haven't seen a company run like this in a long time. Good for them! Review collected by and hosted on G2.com.

What do you dislike about eclincher?

At the beginning it can be a little intimidating, but if you get one or two live sessions with them, not only you will understand how to take advantage of it better plus learn about the many tools available that you might not even know you had access to. We are at the agency level now and so far, our number one tool to use. Review collected by and hosted on G2.com.

What problems is eclincher solving and how is that benefiting you?

It combined multiple tools into one, but to be honest, out of the many solutions we tested out there, their customer service and staff is simply superb. I like answers to my concerns promptly because it lets us be efficient with our own clients. Facebook and Google could learn a lot from EClincher's leadership team and how they have implemented their system. Review collected by and hosted on G2.com.

Samuel L.
SL
Chief Executive Officer
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best about eclincher?

Since I've been using eclincher it for two years, I've been really delighted with how user-friendly it is, how frequently new features are added, and how well my account manager and the support staff can assist me. The features that I use the most are Publishing, Smart Inbox, and Reports. I have always found them to be reliable and continuously becoming better with new releases. Sprout Social Time is also notably excellent at incorporating user feedback into its updates and enhancements. I use Sprout religiously and spend at least two hours there each day, so I can't really complain about the app. Review collected by and hosted on G2.com.

What do you dislike about eclincher?

Fortunately, I use this primarily on my laptop even though I don't get along with the mobile app and think it's less user-friendly than the desktop version. Review collected by and hosted on G2.com.

What problems is eclincher solving and how is that benefiting you?

Sprout tags and campaigns allow us to report on specific content themes, events, or products. We can also keep track of any mentions of our brand on social media and respond to them all from one location. Finally, teams can provide customer service by using the Smart Inbox. All brand accounts are conveniently located in one location, and publishing to one or more of them at once is made simple. Review collected by and hosted on G2.com.

Open Discussions in eclincher
Rob N.
RN
Chief Executive Officer
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best about eclincher?

eclincher is essential to our social media plan. It enables us to concentrate our efforts on the things that matter most to our brand and optimize our process. With the help of deeper analytics, it offers a way to continuously optimize all activity and be more proactive with our content strategy.

The fact that our business can accomplish everything through a single, user-friendly interface has saved us a great deal of time. We never would have thought that we could set out time for social media listening. Additionally, because Brandwatch powers it, we have access to strong analytics that enable us to analyze trends and conversations surrounding our brand and the larger industry, enabling us to make informed decisions.

Furthermore, they provide the best customer service available; having live chat assistance from informed, kind, and helpful people around-the-clock is priceless.

eclincher is worth every penny!" Review collected by and hosted on G2.com.

What do you dislike about eclincher?

As with any other platform, there's the odd problem. For instance, sporadically occurring posts that fail to publish for no apparent reason or losing access to specific channels due to infrequent manual reconnection. When problems do occur, though, the customer support staff is always the finest source of guidance on how to resolve them. Review collected by and hosted on G2.com.

What problems is eclincher solving and how is that benefiting you?

Prior to using eclincher, we had a few issues that needed to be resolved. These included: finding a way to use social listening to engage audiences and broaden brand reach; centralizing the social management workflow to grow the brand online and be more proactive with our content strategy; spending too much time using social media tools natively without having a mechanism in place to measure sentiment; and needing to be able to measure everything we did in order to demonstrate the effectiveness of a campaign.

eclincher has made all of this possible, and more! Review collected by and hosted on G2.com.

Max F.
MF
Sr. Consultant Product Management - Edge Computing offers and Incubation
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best about eclincher?

For the past few years, my experience with eclincher has been nothing short of exceptional. This tool has become an indispensable asset in enhancing my work efficiency. I rely on it extensively in my daily social media management endeavors, encompassing scheduling, engagement, analysis, increasing client's business traffic using Local SEO, and securing advanced approval for all client posts.

The ability to effortlessly publish content across multiple social media platforms and increase their Google traffic, including those of my clients, has resulted in substantial time savings. Clients particularly appreciate the advanced post approval feature. Thanks to eclincher, my business operations flow and grow seamlessly.

I wholeheartedly endorse eclincher, especially if you are deeply involved in the realm of social media marketing and Local SEO. Review collected by and hosted on G2.com.

What do you dislike about eclincher?

really nothing , the product is great. keep going! Review collected by and hosted on G2.com.

What problems is eclincher solving and how is that benefiting you?

social media management Review collected by and hosted on G2.com.

Eeva L.
EL
Owner, Book Designer, Social Media Manager, Editor, Graphics Designer, Publishing Expert
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about eclincher?

I've been using eClincher for a couple of years now, and they've been a vital part of my work. I use it every day. Just imagine how much time it will take to post to all social media sites using several business accounts. Not to mention my clients'. But thanks to them, my business runs like clockwork. I just connect eClincher to all my social media account and add my content to a queue, and they'll be posted in the schedule I set.

The best part is the customer support. It's unrivaled, in my opinion. If I have a question, a complaint or if I simply want to whine about a feature they changed, I can reach someone in an instant. I highly recommend them, especially if you're a heavy social media marketer. Review collected by and hosted on G2.com.

What do you dislike about eclincher?

I hope eClincher keeps things uncomplicated. Sometimes, more features doesn't always mean better. There are still ways to improve. It's not that easy to use if you're new to the site. There's a learning curve. Review collected by and hosted on G2.com.

What problems is eclincher solving and how is that benefiting you?

eClincher gives me back my time and removes the drudgery of having to keep my social media accoounts updated. Review collected by and hosted on G2.com.

Alex S.
AS
Director
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best about eclincher?

As a small business owner, eclincher has been a game_changer for me .it"s affordable ,easy to use, and packed with all the tools i need to maintain a strong presence across multiple social media accounts. They also offer great customer support with live chat Review collected by and hosted on G2.com.

What do you dislike about eclincher?

nothing i can really say, they meet deadlines Review collected by and hosted on G2.com.

What problems is eclincher solving and how is that benefiting you?

one potential problem we are facing is standing out in a crowded market. With many competitors offering similar services, and also we have problem capturing potential customer it was very challenging but eClincher came through Review collected by and hosted on G2.com.

Alyssa L.
AL
Creative Director
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about eclincher?

eClincher has been such a game-changer for our social media management. It used to take our team a lot of time to publish content to each social media separately, as well as log in to each social media and respond to comments because we post to almost every social media platform. eClincher has allowed us to become more efficient with posting and engaging with our customers because it is all centralized in one area. Customer service and support is also vital to our business, so being able to respond to comments in one centralized area is very important for our business.

Our social media manager also loves the scheduling feature because it allows us to plan and for her get ahead of the game and schedule posts so we are not scrambling last minute to get posts up on every social media platform.

We also love the analytics and detailed reports that are sent straight to our email. It allows us to strategize what content to make next and which social medias are working the best for us. Review collected by and hosted on G2.com.

What do you dislike about eclincher?

We have noticed some limitations when it comes to certain posting optimizations for each social media. Normally when you go to post content to YouTube for example, there are many optimizations you can make for your piece of content before posting. In the past, eClincher has been a bit limited and we have had to go back into YouTube after posting to make certain optimizations, but it is very possible that eClincher has already implemented or is working on implementing more optimizations for each social media. Review collected by and hosted on G2.com.

What problems is eclincher solving and how is that benefiting you?

It is helping us save time by streamlining our social media posting, social media engagement and customer service, and analytics. Review collected by and hosted on G2.com.

Scott W.
SW
Director of Digital Marketing
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about eclincher?

eClincher has the widest selection of features and connections of any social media manager software, especially at this price point. They allow you to connect (at the $99 service level) up to 30 social accounts, 10 Anayltics account, plus your bit.ly, feedly, Google Drive, Zendesk, Yelp, and Pocket. Additionally, it comes pre-loaded with connection to Canva, free stock photo services, and gif library. With so many tools its easy to control your every aspect of your social media from one central place. Review collected by and hosted on G2.com.

What do you dislike about eclincher?

eClincher isn't as aesthetically pleasing as some of the other management programs. This isn't too much of an issue, because the underwhelming appearance gives way to the overpowered functionality of the platform. There are some small issues like laggy screens, bugs in the connection tool, and the feed monitoring could be a little more intuitive or useful. Review collected by and hosted on G2.com.

Recommendations to others considering eclincher:

If you have (or will have) more than 10 social profiles to monitor, choose eClincher. Unless you willing to foot the bill for some of the "cadillac" level of programs, eClincher gives you the most functionality and profile connections for your money. It is a little light on the whitelabeling ability, so if you plan on whitelabeling, you may want to look at a different program. But, if you plan on monitoring and posting for 20-30 social accounts, then make sure you check out eClincher. Review collected by and hosted on G2.com.

What problems is eclincher solving and how is that benefiting you?

Instead of logging into each individual social platform, we can have all our accounts in one easy to manage dashboard. This is especially helpful as an agency because we can monitor all our clients in spot. Review collected by and hosted on G2.com.

Laura P.
LP
Founder & Creative Director
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about eclincher?

Direct API connection with social platforms - no more abnormalities in reporting or profiles randomly disconnecting

There is even an option to internally 'tag' posts (which was something I thought was only available with Sprout)

Also like Sprout, I liked that EC has an Instagram preview tool. This is helpful for a client where aesthetics are important. Review collected by and hosted on G2.com.

What do you dislike about eclincher?

We had some issues with changing the main owner/admin of the platform. It took a few weeks to straighten out and multiple phone calls, but in the end the issue was solved!

The name also cracks my team and I up. It is a strange name for a social media management platform. Review collected by and hosted on G2.com.

What problems is eclincher solving and how is that benefiting you?

Reporting: more advanced than what we have with Sendible (includes platform comparisons, ability to build custom reports, schedule reports, cleaner more sophisticated design)

Competitor audits: We audit our client's competitors on social media and it is so much easier to pull the data now with Eclincer.

Ability to schedule posts at optimum times based on follower activity Review collected by and hosted on G2.com.

Alexandra H.
AH
Content Editor
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best about eclincher?

eclincher's customer support team is top -notch! Whenever i've had an issue or a question, they've been quick to respond (typically less than 1min) and incredibly helpful in resolving any issues . i use eclincher to create content,schedules and publish it to all our social accounts. They have a free trial if you like to test it. Review collected by and hosted on G2.com.

What do you dislike about eclincher?

not really! easy interface and very reponsive. Review collected by and hosted on G2.com.

What problems is eclincher solving and how is that benefiting you?

We are facing the challenge of effectively communicating and eclincher came through with effective benefits and features of thier plaftorms. Review collected by and hosted on G2.com.