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Best VoIP Providers - Page 4

Marina Schlosser
MS
Researched and written by Marina Schlosser

Voice over internet protocol (VoIP) software uses an IP network to transmit phone calls seamlessly without the need to connect to an extra telephone network. It is a modern form of PBX (private box exchange, or private branch exchange), a broad term for private telephone networks within organizations. VoIP providers can offer different types of PBX, including hosted PBX, virtual PBX, and cloud PBX. The differences between each of these options is minimal, with each form defined by the amount of user maintenance required for use.

The hardware required for a given VoIP solution can vary; some providers require clients to use their specific phone system, while others may be used with any type of proprietary VoIP phone. Other VoIP providers allow users to make calls using their personal cell phone, a solution called softphone, either in addition to or instead of a traditional PBX.

VoIP capability can be featured in other types of communication software. The voice component in video conferencing software is provided by VoIP. However, VoIP providers offer internet-based call connectivity without requiring the use of video messaging services or other outlets. VoIP is a mainstay of UCaaS software and contact center infrastructure software. Many UCaaS solutions include both softphone and PBX solutions within their offerings.

To qualify for inclusion in the VoIP category, a product must:

Provide VoIP PBX systems for businesses and/or offer a VoIP softphone application
Offer necessary hardware, should a solution require it
Include features that assist in regulating incoming calls

Best VoIP Providers At A Glance

Best for Small Businesses:
Best for Mid-Market:
Best for Enterprise:
Highest User Satisfaction:
Best Free Software:
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Best for Enterprise:
Highest User Satisfaction:
Best Free Software:

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

No filters applied
451 Listings in VoIP Available
(115)4.4 out of 5
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Entry Level Price:Starting at $60.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Natterbox is your Salesforce contact center made easy—an all-in-one voice and Omni-channel solution that seamlessly integrates within Salesforce to enhance customer experiences and streamline operatio

    Users
    • Salesforce Administrator
    Industries
    • Financial Services
    • Staffing and Recruiting
    Market Segment
    • 57% Mid-Market
    • 32% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Natterbox Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    56
    Helpful
    48
    Ease of Use
    44
    Features
    32
    CRM Integration
    31
    Cons
    Missing Features
    18
    Limited Features
    17
    Call Issues
    15
    Learning Curve
    14
    Poor Customer Support
    14
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Natterbox features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 8.6
    9.2
    Phone Calls
    Average: 9.1
    8.8
    VOiP Number
    Average: 9.0
    8.8
    Desk-to-Desk Calls
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2010
    HQ Location
    London, England
    Twitter
    @Natterbox
    1,552 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    135 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Natterbox is your Salesforce contact center made easy—an all-in-one voice and Omni-channel solution that seamlessly integrates within Salesforce to enhance customer experiences and streamline operatio

Users
  • Salesforce Administrator
Industries
  • Financial Services
  • Staffing and Recruiting
Market Segment
  • 57% Mid-Market
  • 32% Small-Business
Natterbox Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
56
Helpful
48
Ease of Use
44
Features
32
CRM Integration
31
Cons
Missing Features
18
Limited Features
17
Call Issues
15
Learning Curve
14
Poor Customer Support
14
Natterbox features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 8.6
9.2
Phone Calls
Average: 9.1
8.8
VOiP Number
Average: 9.0
8.8
Desk-to-Desk Calls
Average: 8.5
Seller Details
Company Website
Year Founded
2010
HQ Location
London, England
Twitter
@Natterbox
1,552 Twitter followers
LinkedIn® Page
www.linkedin.com
135 employees on LinkedIn®
Entry Level Price:$1.99
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    VoIP phone app designed for those who handle hundreds calls a day: call center agents, sales pros and support teams. You can use Softphone.Pro with your existing VoIP provider, cloud PBX, Asterisk, Fr

    Users
    • CEO
    Industries
    • Telecommunications
    • Computer Software
    Market Segment
    • 85% Small-Business
    • 13% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Softphone.Pro Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Easy Integration
    9
    Intuitive
    4
    Call Recording
    3
    Customer Support
    3
    Easy Setup
    3
    Cons
    Contact Management
    2
    Customer Service
    2
    High Cost
    2
    Call Issues
    1
    Lack of Intuitiveness
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Softphone.Pro features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 8.6
    9.5
    Phone Calls
    Average: 9.1
    8.8
    VOiP Number
    Average: 9.0
    9.3
    Desk-to-Desk Calls
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2015
    HQ Location
    Kostanay, Kazakhstan
    Twitter
    @vedisoftphone
    8 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    3 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

VoIP phone app designed for those who handle hundreds calls a day: call center agents, sales pros and support teams. You can use Softphone.Pro with your existing VoIP provider, cloud PBX, Asterisk, Fr

Users
  • CEO
Industries
  • Telecommunications
  • Computer Software
Market Segment
  • 85% Small-Business
  • 13% Mid-Market
Softphone.Pro Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Easy Integration
9
Intuitive
4
Call Recording
3
Customer Support
3
Easy Setup
3
Cons
Contact Management
2
Customer Service
2
High Cost
2
Call Issues
1
Lack of Intuitiveness
1
Softphone.Pro features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 8.6
9.5
Phone Calls
Average: 9.1
8.8
VOiP Number
Average: 9.0
9.3
Desk-to-Desk Calls
Average: 8.5
Seller Details
Year Founded
2015
HQ Location
Kostanay, Kazakhstan
Twitter
@vedisoftphone
8 Twitter followers
LinkedIn® Page
www.linkedin.com
3 employees on LinkedIn®

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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Bria (formerly X-Lite) is a softphone solution designed to extend the capabilities of your call server, PBX, or VoIP service so you can take calls anywhere on both desktop and mobile devices, and augm

    Users
    No information available
    Industries
    • Information Technology and Services
    Market Segment
    • 55% Small-Business
    • 41% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Bria features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 8.6
    9.5
    Phone Calls
    Average: 9.1
    9.3
    VOiP Number
    Average: 9.0
    8.7
    Desk-to-Desk Calls
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2002
    HQ Location
    Vancouver, BC
    Twitter
    @CounterPath
    2,097 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    35 employees on LinkedIn®
    Ownership
    NASDAQ:CPAH
Product Description
How are these determined?Information
This description is provided by the seller.

Bria (formerly X-Lite) is a softphone solution designed to extend the capabilities of your call server, PBX, or VoIP service so you can take calls anywhere on both desktop and mobile devices, and augm

Users
No information available
Industries
  • Information Technology and Services
Market Segment
  • 55% Small-Business
  • 41% Mid-Market
Bria features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 8.6
9.5
Phone Calls
Average: 9.1
9.3
VOiP Number
Average: 9.0
8.7
Desk-to-Desk Calls
Average: 8.5
Seller Details
Year Founded
2002
HQ Location
Vancouver, BC
Twitter
@CounterPath
2,097 Twitter followers
LinkedIn® Page
www.linkedin.com
35 employees on LinkedIn®
Ownership
NASDAQ:CPAH
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Fusion Connect, an industry leading cloud communications provider, removes complexity so customers can focus on running their business. We use our technical expertise and industry know-how to build th

    Users
    No information available
    Industries
    • Non-Profit Organization Management
    Market Segment
    • 41% Small-Business
    • 38% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Fusion Connect: Modern Connectivity and Communications Solutions Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Helpful
    14
    Customer Support
    9
    Customer Service
    6
    Helpfulness
    5
    Reliability
    5
    Cons
    Customer Service
    6
    Poor Customer Support
    6
    Connection Issues
    5
    Long Wait Times
    4
    Unreliability
    4
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Fusion Connect: Modern Connectivity and Communications Solutions features and usability ratings that predict user satisfaction
    8.3
    Has the product been a good partner in doing business?
    Average: 8.6
    8.9
    Phone Calls
    Average: 9.1
    8.8
    VOiP Number
    Average: 9.0
    8.3
    Desk-to-Desk Calls
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2003
    HQ Location
    Atlanta, Georgia, United States
    Twitter
    @FusionConnectSM
    1,099 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,609 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Fusion Connect, an industry leading cloud communications provider, removes complexity so customers can focus on running their business. We use our technical expertise and industry know-how to build th

Users
No information available
Industries
  • Non-Profit Organization Management
Market Segment
  • 41% Small-Business
  • 38% Mid-Market
Fusion Connect: Modern Connectivity and Communications Solutions Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Helpful
14
Customer Support
9
Customer Service
6
Helpfulness
5
Reliability
5
Cons
Customer Service
6
Poor Customer Support
6
Connection Issues
5
Long Wait Times
4
Unreliability
4
Fusion Connect: Modern Connectivity and Communications Solutions features and usability ratings that predict user satisfaction
8.3
Has the product been a good partner in doing business?
Average: 8.6
8.9
Phone Calls
Average: 9.1
8.8
VOiP Number
Average: 9.0
8.3
Desk-to-Desk Calls
Average: 8.5
Seller Details
Company Website
Year Founded
2003
HQ Location
Atlanta, Georgia, United States
Twitter
@FusionConnectSM
1,099 Twitter followers
LinkedIn® Page
www.linkedin.com
1,609 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Truecaller’s Verified Business Caller ID enables businesses to maintain their brand identity when reaching out to customers via calls. They can build their customer communication around trust, context

    Users
    No information available
    Industries
    • Staffing and Recruiting
    • Information Technology and Services
    Market Segment
    • 42% Mid-Market
    • 33% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Truecaller for Business Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Reliability
    4
    Calling Features
    3
    Easy Access
    3
    Easy Communication
    3
    Accessibility
    2
    Cons
    High Cost
    3
    Contact Management
    1
    Inadequate Reporting
    1
    Number Issues
    1
    Performance Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Truecaller for Business features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 8.6
    9.5
    Phone Calls
    Average: 9.1
    9.1
    VOiP Number
    Average: 9.0
    8.9
    Desk-to-Desk Calls
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2009
    HQ Location
    Norrmalm, Stockholm County, SE
    Twitter
    @BizTruecaller
    12,543 Twitter followers
    LinkedIn® Page
    www.linkedin.com
Product Description
How are these determined?Information
This description is provided by the seller.

Truecaller’s Verified Business Caller ID enables businesses to maintain their brand identity when reaching out to customers via calls. They can build their customer communication around trust, context

Users
No information available
Industries
  • Staffing and Recruiting
  • Information Technology and Services
Market Segment
  • 42% Mid-Market
  • 33% Small-Business
Truecaller for Business Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Reliability
4
Calling Features
3
Easy Access
3
Easy Communication
3
Accessibility
2
Cons
High Cost
3
Contact Management
1
Inadequate Reporting
1
Number Issues
1
Performance Issues
1
Truecaller for Business features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 8.6
9.5
Phone Calls
Average: 9.1
9.1
VOiP Number
Average: 9.0
8.9
Desk-to-Desk Calls
Average: 8.5
Seller Details
Year Founded
2009
HQ Location
Norrmalm, Stockholm County, SE
Twitter
@BizTruecaller
12,543 Twitter followers
LinkedIn® Page
www.linkedin.com
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    100% cloud-based phone, mobility and unified communications system to give your businesses a collaborative edge.

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 60% Mid-Market
    • 57% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Windstream OfficeSuite UC features and usability ratings that predict user satisfaction
    7.5
    Has the product been a good partner in doing business?
    Average: 8.6
    10.0
    Phone Calls
    Average: 9.1
    0.0
    No information available
    10.0
    Desk-to-Desk Calls
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2006
    HQ Location
    Little Rock, AR
    Twitter
    @Windstream
    20,492 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    9,939 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

100% cloud-based phone, mobility and unified communications system to give your businesses a collaborative edge.

Users
No information available
Industries
No information available
Market Segment
  • 60% Mid-Market
  • 57% Small-Business
Windstream OfficeSuite UC features and usability ratings that predict user satisfaction
7.5
Has the product been a good partner in doing business?
Average: 8.6
10.0
Phone Calls
Average: 9.1
0.0
No information available
10.0
Desk-to-Desk Calls
Average: 8.5
Seller Details
Year Founded
2006
HQ Location
Little Rock, AR
Twitter
@Windstream
20,492 Twitter followers
LinkedIn® Page
www.linkedin.com
9,939 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    It ensure optimal supply chain efficiency from the manufactures to the various distribution networks with cloud based web and mobile solution suite. Collaborative software that helps the principal org

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 55% Mid-Market
    • 27% Enterprise
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Sify Technologies features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 8.6
    9.4
    Phone Calls
    Average: 9.1
    9.2
    VOiP Number
    Average: 9.0
    9.4
    Desk-to-Desk Calls
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    1995
    HQ Location
    Chennai, Tamil nadu
    Twitter
    @sifytech
    1,543 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    4,090 employees on LinkedIn®
    Ownership
    SIFY (NASDAQ)
Product Description
How are these determined?Information
This description is provided by the seller.

It ensure optimal supply chain efficiency from the manufactures to the various distribution networks with cloud based web and mobile solution suite. Collaborative software that helps the principal org

Users
No information available
Industries
No information available
Market Segment
  • 55% Mid-Market
  • 27% Enterprise
Sify Technologies features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 8.6
9.4
Phone Calls
Average: 9.1
9.2
VOiP Number
Average: 9.0
9.4
Desk-to-Desk Calls
Average: 8.5
Seller Details
Year Founded
1995
HQ Location
Chennai, Tamil nadu
Twitter
@sifytech
1,543 Twitter followers
LinkedIn® Page
www.linkedin.com
4,090 employees on LinkedIn®
Ownership
SIFY (NASDAQ)
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Cloud Softphone is a white label UCaaS Platform powered by Acrobits, that allows CSPs to create new bundles for their customers and saves them millions that would have been wasted on development costs

    Users
    No information available
    Industries
    • Telecommunications
    Market Segment
    • 44% Mid-Market
    • 38% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Cloud Softphone features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 8.6
    9.8
    Phone Calls
    Average: 9.1
    8.7
    VOiP Number
    Average: 9.0
    9.5
    Desk-to-Desk Calls
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Acrobits
    Year Founded
    2008
    HQ Location
    Praha, Praha 1
    Twitter
    @acrobits
    601 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    33 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Cloud Softphone is a white label UCaaS Platform powered by Acrobits, that allows CSPs to create new bundles for their customers and saves them millions that would have been wasted on development costs

Users
No information available
Industries
  • Telecommunications
Market Segment
  • 44% Mid-Market
  • 38% Small-Business
Cloud Softphone features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 8.6
9.8
Phone Calls
Average: 9.1
8.7
VOiP Number
Average: 9.0
9.5
Desk-to-Desk Calls
Average: 8.5
Seller Details
Seller
Acrobits
Year Founded
2008
HQ Location
Praha, Praha 1
Twitter
@acrobits
601 Twitter followers
LinkedIn® Page
www.linkedin.com
33 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone™  (MVP®) global platform.

    Users
    No information available
    Industries
    • Retail
    Market Segment
    • 69% Small-Business
    • 31% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • RingCentral DigitalLine Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    User-Friendly
    4
    Calling Features
    3
    Affordable
    2
    Easy Communication
    2
    Messaging Features
    2
    Cons
    Customer Service
    4
    Long Waiting
    3
    Audio Problems
    2
    Call Disconnections
    2
    Call Issues
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • RingCentral DigitalLine features and usability ratings that predict user satisfaction
    6.7
    Has the product been a good partner in doing business?
    Average: 8.6
    9.0
    Phone Calls
    Average: 9.1
    8.9
    VOiP Number
    Average: 9.0
    8.9
    Desk-to-Desk Calls
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    1999
    HQ Location
    Belmont, CA
    Twitter
    @RingCentral
    63,470 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    6,160 employees on LinkedIn®
    Ownership
    NYSE:RNG
Product Description
How are these determined?Information
This description is provided by the seller.

RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone™  (MVP®) global platform.

Users
No information available
Industries
  • Retail
Market Segment
  • 69% Small-Business
  • 31% Mid-Market
RingCentral DigitalLine Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
User-Friendly
4
Calling Features
3
Affordable
2
Easy Communication
2
Messaging Features
2
Cons
Customer Service
4
Long Waiting
3
Audio Problems
2
Call Disconnections
2
Call Issues
2
RingCentral DigitalLine features and usability ratings that predict user satisfaction
6.7
Has the product been a good partner in doing business?
Average: 8.6
9.0
Phone Calls
Average: 9.1
8.9
VOiP Number
Average: 9.0
8.9
Desk-to-Desk Calls
Average: 8.5
Seller Details
Year Founded
1999
HQ Location
Belmont, CA
Twitter
@RingCentral
63,470 Twitter followers
LinkedIn® Page
www.linkedin.com
6,160 employees on LinkedIn®
Ownership
NYSE:RNG
Entry Level Price:$19.99 per seat
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Switchvox is the award-winning business phone system solution built on the power of Asterisk with thousands of installation worldwide. With Switchvox, you can deploy your communications system accordi

    Users
    • IT Manager
    • IT Director
    Industries
    • Hospital & Health Care
    • Financial Services
    Market Segment
    • 50% Small-Business
    • 48% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Switchvox features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 8.6
    9.3
    Phone Calls
    Average: 9.1
    9.2
    VOiP Number
    Average: 9.0
    9.6
    Desk-to-Desk Calls
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Sangoma
    Year Founded
    1984
    HQ Location
    Markham, ON
    Twitter
    @Sangoma
    6,542 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    610 employees on LinkedIn®
    Ownership
    TSX-V:STC
Product Description
How are these determined?Information
This description is provided by the seller.

Switchvox is the award-winning business phone system solution built on the power of Asterisk with thousands of installation worldwide. With Switchvox, you can deploy your communications system accordi

Users
  • IT Manager
  • IT Director
Industries
  • Hospital & Health Care
  • Financial Services
Market Segment
  • 50% Small-Business
  • 48% Mid-Market
Switchvox features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 8.6
9.3
Phone Calls
Average: 9.1
9.2
VOiP Number
Average: 9.0
9.6
Desk-to-Desk Calls
Average: 8.5
Seller Details
Seller
Sangoma
Year Founded
1984
HQ Location
Markham, ON
Twitter
@Sangoma
6,542 Twitter followers
LinkedIn® Page
www.linkedin.com
610 employees on LinkedIn®
Ownership
TSX-V:STC
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Global Call Forwarding provides International Toll Free Numbers and Local Phone Numbers from many of the 195 countries worldwide. Businesses can use our service to receive & make international pho

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 65% Small-Business
    • 24% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Global Call Forwarding Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Convenience
    1
    Easy Access
    1
    Cons
    Number Issues
    1
    Search Functionality
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Global Call Forwarding features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 8.6
    10.0
    Phone Calls
    Average: 9.1
    10.0
    VOiP Number
    Average: 9.0
    10.0
    Desk-to-Desk Calls
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    1996
    HQ Location
    Delray Beach, US
    Twitter
    @forwardcalls
    795 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    21 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Global Call Forwarding provides International Toll Free Numbers and Local Phone Numbers from many of the 195 countries worldwide. Businesses can use our service to receive & make international pho

Users
No information available
Industries
No information available
Market Segment
  • 65% Small-Business
  • 24% Mid-Market
Global Call Forwarding Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Convenience
1
Easy Access
1
Cons
Number Issues
1
Search Functionality
1
Global Call Forwarding features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 8.6
10.0
Phone Calls
Average: 9.1
10.0
VOiP Number
Average: 9.0
10.0
Desk-to-Desk Calls
Average: 8.5
Seller Details
Year Founded
1996
HQ Location
Delray Beach, US
Twitter
@forwardcalls
795 Twitter followers
LinkedIn® Page
www.linkedin.com
21 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Heyo helps small business owners manage all their customer communication, get more enquiries and grow business right from your phone. Heyo Phone has gained significant traction as a digital phone line

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 61% Small-Business
    • 25% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Heyo Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Business Tools
    9
    Call Recording
    8
    Calling Features
    5
    Easy Communication
    4
    Reliability
    4
    Cons
    High Cost
    5
    Lack of Intuitiveness
    5
    Limited Features
    3
    Customer Service
    2
    High Pricing
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Heyo features and usability ratings that predict user satisfaction
    8.6
    Has the product been a good partner in doing business?
    Average: 8.6
    9.2
    Phone Calls
    Average: 9.1
    9.0
    VOiP Number
    Average: 9.0
    8.0
    Desk-to-Desk Calls
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Heyophone
    HQ Location
    Uttar Pradesh, India
    LinkedIn® Page
    www.linkedin.com
    12 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Heyo helps small business owners manage all their customer communication, get more enquiries and grow business right from your phone. Heyo Phone has gained significant traction as a digital phone line

Users
No information available
Industries
No information available
Market Segment
  • 61% Small-Business
  • 25% Mid-Market
Heyo Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Business Tools
9
Call Recording
8
Calling Features
5
Easy Communication
4
Reliability
4
Cons
High Cost
5
Lack of Intuitiveness
5
Limited Features
3
Customer Service
2
High Pricing
2
Heyo features and usability ratings that predict user satisfaction
8.6
Has the product been a good partner in doing business?
Average: 8.6
9.2
Phone Calls
Average: 9.1
9.0
VOiP Number
Average: 9.0
8.0
Desk-to-Desk Calls
Average: 8.5
Seller Details
Seller
Heyophone
HQ Location
Uttar Pradesh, India
LinkedIn® Page
www.linkedin.com
12 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Grandstream IP video phones offer an all-in-one communications hub and a multimedia platform solution for any user desktop.

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 45% Mid-Market
    • 36% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Grandstream IP Video Phones Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Affordable
    1
    Customer Support
    1
    Easy Integration
    1
    Easy Setup
    1
    Feature Abundance
    1
    Cons
    Complex Processes
    1
    Lack of Intuitiveness
    1
    Technical Assistance
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Grandstream IP Video Phones features and usability ratings that predict user satisfaction
    8.3
    Has the product been a good partner in doing business?
    Average: 8.6
    8.9
    Phone Calls
    Average: 9.1
    8.3
    VOiP Number
    Average: 9.0
    8.9
    Desk-to-Desk Calls
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2002
    HQ Location
    Boston, MA
    Twitter
    @GrandstreamNet
    7,388 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    220 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Grandstream IP video phones offer an all-in-one communications hub and a multimedia platform solution for any user desktop.

Users
No information available
Industries
No information available
Market Segment
  • 45% Mid-Market
  • 36% Small-Business
Grandstream IP Video Phones Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Affordable
1
Customer Support
1
Easy Integration
1
Easy Setup
1
Feature Abundance
1
Cons
Complex Processes
1
Lack of Intuitiveness
1
Technical Assistance
1
Grandstream IP Video Phones features and usability ratings that predict user satisfaction
8.3
Has the product been a good partner in doing business?
Average: 8.6
8.9
Phone Calls
Average: 9.1
8.3
VOiP Number
Average: 9.0
8.9
Desk-to-Desk Calls
Average: 8.5
Seller Details
Year Founded
2002
HQ Location
Boston, MA
Twitter
@GrandstreamNet
7,388 Twitter followers
LinkedIn® Page
www.linkedin.com
220 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Get everything your business needs to communicate over the phone, online and via fax—including a complete phone system, hundreds of powerful, easy-to-use phone system features, Android™ and iPhone® ap

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 50% Small-Business
    • 25% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • OfficeSuite features and usability ratings that predict user satisfaction
    6.7
    Has the product been a good partner in doing business?
    Average: 8.6
    8.3
    Phone Calls
    Average: 9.1
    9.7
    VOiP Number
    Average: 9.0
    8.3
    Desk-to-Desk Calls
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    1996
    HQ Location
    Rye Brook, NY
    Twitter
    @1800BROADVIEW
    750 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    454 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Get everything your business needs to communicate over the phone, online and via fax—including a complete phone system, hundreds of powerful, easy-to-use phone system features, Android™ and iPhone® ap

Users
No information available
Industries
No information available
Market Segment
  • 50% Small-Business
  • 25% Mid-Market
OfficeSuite features and usability ratings that predict user satisfaction
6.7
Has the product been a good partner in doing business?
Average: 8.6
8.3
Phone Calls
Average: 9.1
9.7
VOiP Number
Average: 9.0
8.3
Desk-to-Desk Calls
Average: 8.5
Seller Details
Year Founded
1996
HQ Location
Rye Brook, NY
Twitter
@1800BROADVIEW
750 Twitter followers
LinkedIn® Page
www.linkedin.com
454 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    With Cisco Voice and Unified Communications, you can unify all your voice, video, data, and mobile applications for interactive collaboration.

    Users
    No information available
    Industries
    • Higher Education
    • Information Technology and Services
    Market Segment
    • 49% Mid-Market
    • 45% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Cisco Unified Communications Manager (CallManager) Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Reliability
    3
    Communication
    2
    Ease of Use
    2
    Features
    2
    Accessibility
    1
    Cons
    Outdated Design
    2
    Access Issues
    1
    Account Management
    1
    Billing Issues
    1
    Complexity
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Cisco Unified Communications Manager (CallManager) features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 8.6
    9.8
    Phone Calls
    Average: 9.1
    9.0
    VOiP Number
    Average: 9.0
    9.8
    Desk-to-Desk Calls
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Cisco
    Year Founded
    1984
    HQ Location
    San Jose, CA
    Twitter
    @Cisco
    733,873 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    97,323 employees on LinkedIn®
    Ownership
    NASDAQ:CSCO
Product Description
How are these determined?Information
This description is provided by the seller.

With Cisco Voice and Unified Communications, you can unify all your voice, video, data, and mobile applications for interactive collaboration.

Users
No information available
Industries
  • Higher Education
  • Information Technology and Services
Market Segment
  • 49% Mid-Market
  • 45% Enterprise
Cisco Unified Communications Manager (CallManager) Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Reliability
3
Communication
2
Ease of Use
2
Features
2
Accessibility
1
Cons
Outdated Design
2
Access Issues
1
Account Management
1
Billing Issues
1
Complexity
1
Cisco Unified Communications Manager (CallManager) features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 8.6
9.8
Phone Calls
Average: 9.1
9.0
VOiP Number
Average: 9.0
9.8
Desk-to-Desk Calls
Average: 8.5
Seller Details
Seller
Cisco
Year Founded
1984
HQ Location
San Jose, CA
Twitter
@Cisco
733,873 Twitter followers
LinkedIn® Page
www.linkedin.com
97,323 employees on LinkedIn®
Ownership
NASDAQ:CSCO